jynt-20240502
0001612630FALSE00016126302024-05-022024-05-02

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

FORM 8-K

CURRENT REPORT

Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

Date of Report (Date of earliest event reported): May 2, 2024

The Joint Corp.
(Exact Name of Registrant as Specified in Charter)

Delaware001-36724 90-0544160
(State or other jurisdiction(Commission File Number)(IRS Employer
of incorporation)Identification No.)
16767 N. Perimeter Drive, Suite 110
Scottsdale, Arizona 85260
(Address of principal executive offices) (Zip Code)

(480) 245-5960
(Registrant’s telephone number, including area code)

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:

Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, $0.001JYNT
The NASDAQ Capital Market LLC

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (17 §CFR 230.405) or Rule 12b-2 of the Securities Exchange Act of 1934 (17 CFR §240.12b-2).
Emerging growth company




If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Item 2.02. Results of Operations and Financial Condition.
On May 2, 2024, The Joint Corp. (the “Company”) issued a press release announcing its financial results for the quarter ended March 31, 2024. The press release is furnished as Exhibit 99.1 to this Current Report on Form 8-K.

The information furnished in this Item 2.02 and Exhibit 99.1 shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or otherwise subject to the liabilities of that section, nor shall it be incorporated by reference in any filing under the Securities Act of 1933, as amended (the “Securities Act”), or the Exchange Act, except as expressly set forth by specific reference in such a filing.

Item 7.01. Regulation FD Disclosure.
The Company is posting an earnings presentation to its website at https://ir.thejoint.com/. A copy of the earnings presentation is being furnished herewith as Exhibit 99.2. The Company will use the earnings presentation during its earnings conference call on May 2, 2024 and also may use the earnings presentation from time to time in conversations with analysts, investors and others.

The information furnished in this Item 7.01 and Exhibit 99.2 shall not be deemed “filed” for purposes of Section 18 of the Exchange Act, or otherwise subject to the liabilities of that section, nor shall it be incorporated by reference in any filing under the Securities Act or the Exchange Act, except as expressly set forth by specific reference in such a filing.

The information contained in Exhibit 99.2 is summary information that is intended to be considered in the context of the Company’s filings with the SEC. The Company undertakes no duty or obligation to publicly update or revise the information contained in this report, although it may do so from time to time as its management believes is warranted. Any such updating may be made through the filing of other reports or documents with the SEC, through press releases or through other public disclosure.

Item 9.01. Financial Statements and Exhibits.

(d) Exhibits.

Exhibit
Number        Exhibits

99.1        Press Release, dated May 2, 2024

99.2        The Joint Corp. Earnings Presentation, dated May 2024

104 Cover Page Interactive Data File (embedded within the Inline XBRL
document)



SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

THE JOINT CORP.
Date:
May 2, 2024
By:/s/ Peter D. Holt
Peter D. Holt
President and Chief Executive Officer

Document


EXHIBIT 99.1
http://api.rkd.refinitiv.com/api/FilingsRetrieval3/.78872289.logoa.jpg.ashx

The Joint Corp. Reports First Quarter 2024 Financial Results

- Grew Q1 2024 Revenue 5%, System-wide Sales 9%, and System-wide Comp Sales 3% vs. Q1 2023 -
- Opened 23 Franchised Clinics, Increasing Clinic Count to 954 at March 31, 2024 -
- Sold 15 Franchise Licenses, Tripling Sales Compared to Q4 2023 -

SCOTTSDALE, Ariz., May 2, 2024 – The Joint Corp. (NASDAQ: JYNT), a national operator, manager, and franchisor of chiropractic clinics, reported its financial results for the quarter ended March 31, 2024.

Financial Highlights: Q1 2024 Compared to Q1 2023
Grew revenue 5% to $29.7 million.
Recorded operating income of $1.1 million, compared to operating loss of $653,000.
Reported net income of $947,000, compared to $2.3 million, including the receipt of the employee retention credits of $3.9 million in Q1 2023.
Increased system-wide sales1 9% to $126.3 million.
Reported system-wide comp sales2 of 3%.
Reported Adjusted EBITDA of $3.5 million, compared to $2.0 million.
Sold 15 franchise licenses, compared to 17 in Q1 2023 and five in Q4 2023.
Expanded total clinic count to 954, up from 935 clinics at December 31, 2023.
819 franchised clinics at March 31, 2024: Opened 23 and closed four during Q1 2024.
135 company-owned or managed clinics at March 31, 2024.

“With the vision to be the Champions of Chiropractic, we began 2024 focused on increasing new patient counts, improving existing patient engagement and refranchising the vast majority of our corporate portfolio, and we are making solid progress,” said Peter D. Holt, President and Chief Executive Officer of The Joint Corp. “In the first quarter, we grew revenue and improved bottom-line year-over-year. In addition, we tripled franchise license sales compared to the fourth quarter of 2023. The majority of buyers are new to The Joint, validating our franchise concept. We continued our refranchising negotiations with multiple qualified franchisees. In fact, the strong interest in larger, more complex transactions led us to identify an investment bank specializing in refranchising. We believe working with an expert will help ensure we select the best franchisees, accelerate the process and create value for all of our stakeholders.”

Financial Results for First Quarter Ended March 31, 2024 Compared to March 31, 2023
Revenue was $29.7 million in the first quarter of 2024, compared to $28.3 million in the first quarter of 2023. The increase reflects a greater number of franchised and corporate clinics and continued organic growth. Cost of revenue was $2.7 million, compared to $2.5 million in the first quarter of 2023, reflecting the associated higher regional developer royalties and commissions.

Selling and marketing expenses were $3.9 million, down 7%, reflecting the timing of advertising spend. Depreciation and amortization expenses decreased 37% for the first quarter of 2024, as compared to the prior year period, primarily due to the impact of corporate clinics that are being held for sale in connection with the refranchising efforts.

_________________________________
1 System-wide sales include revenues at all clinics, whether operated or managed by the company or by franchisees. While franchised sales are not recorded as revenues by the company, management believes the information is important in understanding the company’s financial performance, because these revenues are the basis on which the company calculates and records royalty fees and are indicative of the financial health of the franchisee base.
2 System-wide comp sales include the revenues from both company-owned or managed clinics and franchised clinics that in each case have been open at least 13 full months and exclude any clinics that have closed.

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General and administrative expenses were $20.3 million, compared to $20.0 million in the first quarter of 2023, reflecting the lower rent for corporate clinics held for sale as well as cost control initiatives offsetting the majority of increased expense to support more clinics.

Loss on disposition or impairment was $362,000, related to the quarterly impairment analysis of clinics held for sale as part of the refranchising efforts, compared to $65,000 in the first quarter of 2023. Operating income was $1.1 million, compared to operating loss of $653,000 in the first quarter of 2023.

Income tax expense was $179,000, compared to $842,000 in the first quarter of 2023. Net income was $947,000, or $0.06 per diluted share. This compares to net income of $2.3 million, including the receipt of the employee retention credits of $3.9 million, or $0.16 per diluted share, in the first quarter of 2023.

Adjusted EBITDA was $3.5 million, compared to $2.0 million the first quarter of 2023.

Balance Sheet Liquidity
Unrestricted cash was $18.7 million at March 31, 2024, compared to $18.2 million at December 31, 2023, reflecting cash flow from operations partially offset by the repayment of the line of credit.

2024 Guidance
The company reiterated all elements of its guidance.

2024 System-wide sales are expected to be between $530 and $545 million dollars, compared to $488.0 million dollars in 2023.
System-wide comp sales for all clinics open 13 months or more are expected to be in the mid-single digits in 2024.
2024 new franchised clinic openings, excluding the impact of refranchised clinics, are expected to be between 60 and 75, compared to 104 in 2023.

Conference Call
The Joint Corp. management will host a conference call at 5:00 p.m. ET on Thursday, May 2, 2024 to discuss the first quarter 2024 financial results. Stockholders and interested participants may listen to a live broadcast of the conference call by dialing (833) 630-0823 or (412) 317-1831 and ask to be joined into the ‘The Joint’ call approximately 15 minutes prior to the start time.

The live webcast of the call with accompanying slide presentation can be accessed in the IR events section https://ir.thejoint.com/events and will be available for approximately one year. An audio archive can be accessed for one week by dialing (877) 344-7529 or (412) 317-0088 and entering conference ID 8179924.

Commonly Discussed Performance Metrics
This release includes a presentation of commonly discussed performance metrics. System-wide sales include revenues at all clinics, whether operated by the company or by franchisees. While franchised sales are not recorded as revenues by the company, management believes the information is important in understanding the company’s financial performance, because these sales are the basis on which the company calculates and records royalty fees and are indicative of the financial health of the franchisee base. System-wide comp sales include the revenues from both company-owned or managed clinics and franchised clinics that in each case have been open at least 13 full months and exclude any clinics that have closed.









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Non-GAAP Financial Information
This release also includes a presentation of non-GAAP financial measures. EBITDA and Adjusted EBITDA are presented because they are important measures used by management to assess financial performance, as management believes they provide a more transparent view of the company’s underlying operating performance and operating trends. Reconciliation of historical net income/(loss) to EBITDA and Adjusted EBITDA is presented in the table below. The company defines EBITDA as net income/(loss) before net interest, tax expense, depreciation, and amortization expenses. The company defines Adjusted EBITDA as EBITDA before acquisition-related expenses (which includes contract termination costs associated with reacquired regional developer rights), net (gain)/loss on disposition or impairment, stock-based compensation expenses, costs related to restatement filings, restructuring costs and other income related to employee retention credits.

EBITDA and Adjusted EBITDA do not represent and should not be considered alternatives to net income or cash flows from operations, as determined by accounting principles generally accepted in the United States, or GAAP. While EBITDA and Adjusted EBITDA are used as measures of financial performance and the ability to meet debt service requirements, they are not necessarily comparable to other similarly titled captions of other companies due to potential inconsistencies in the methods of calculation. EBITDA and Adjusted EBITDA should be reviewed in conjunction with the company’s financial statements filed with the SEC.

Forward-Looking Statements
This press release contains statements about future events and expectations that constitute forward-looking statements. Forward-looking statements are based on our beliefs, assumptions and expectations of industry trends, our future financial and operating performance and our growth plans, taking into account the information currently available to us. These statements are not statements of historical fact. Words such as, "anticipates," "believes," "continues," "estimates," "expects," "goal," "objectives," "intends," "may," "opportunity," "plans," "potential," "near-term," "long-term," "projections," "assumptions," "projects," "guidance," "forecasts," "outlook," "target," "trends," "should," "could," "would," "will," and similar expressions are intended to identify such forward-looking statements. Specific forward looking statements made in this press release include, among others, our vision to be the Champions of Chiropractic; our belief that we are making solid progress in 2024 with respect to increasing new patient count, improving existing patient engagement and refranchising the vast majority of our corporate portfolio; our belief that since a majority of buyers are new to The Joint, it validates our franchise concept; our belief that working together with Capstone Capital will help ensure we select the best franchisees, derive the appropriate value for our high-quality clinics and create value for all of our stakeholders; and our expectations for 2024 system-wide sales, system-wide comp sales, and new franchised clinic openings, excluding the impact of refranchised clinics. Forward-looking statements involve risks and uncertainties that may cause our actual results to differ materially from the expectations of future results we express or imply in any forward-looking statements, and you should not place undue reliance on such statements. Factors that could contribute to these differences include, but are not limited to, our inability to identify and recruit enough qualified chiropractors and other personnel to staff our clinics, due in part to the nationwide labor shortage and an increase in operating expenses due to measures we may need to take to address such shortage; inflation, which has increased our costs and which could otherwise negatively impact our business; our failure to profitably operate company-owned or managed clinics; our failure to refranchise as planned; short-selling strategies and negative opinions posted on the internet, which could drive down the market price of our common stock and result in class action lawsuits; our failure to remediate future material weaknesses in our internal control over financial reporting, which could negatively impact our ability to accurately report our financial results, prevent fraud, or maintain investor confidence; and other factors described in our filings with the SEC, including in the section entitled “Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2023 filed with the SEC on March 8, 2024 and subsequently filed current and quarterly reports. We qualify any forward-looking statements entirely by these cautionary factors. We assume no obligation to update or revise any forward-looking statements for any reason or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future. Comparisons of results for current and any prior periods are not intended to
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express any future trends or indications of future performance, unless expressed as such, and should only be viewed as historical data.

About The Joint Corp. (NASDAQ: JYNT)
The Joint Corp. (NASDAQ: JYNT) revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance for millions of patients seeking pain relief and ongoing wellness. With over 900 locations nationwide and more than 13 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Consistently named to Franchise Times "Top 500+ Franchises" and Entrepreneur's "Franchise 500" lists and recognized by FRANdata with the TopFUND award, as well as Franchise Business Review's "Top Franchise for 2023," "Most Profitable Franchises" and "Top Franchises for Veterans" ranking, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit www.thejoint.com. To learn about franchise opportunities, visit www.thejointfranchise.com.

Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Tennessee, Washington, and West Virginia, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.

Media Contact: Margie Wojciechowski, The Joint Corp., margie.wojciechowski@thejoint.com
Investor Contact: Kirsten Chapman, LHA Investor Relations, 415-433-3777, thejoint@lhai.com


– Financial Tables Follow –
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THE JOINT CORP.
CONSOLIDATED BALANCE SHEETS
March 31,
2024
December 31,
2023
ASSETS(unaudited)
Current assets:
Cash and cash equivalents$18,742,884 $18,153,609 
Restricted cash923,958 1,060,683 
Accounts receivable, net3,265,800 3,718,924 
Deferred franchise and regional development costs, current portion1,046,156 1,047,430 
Prepaid expenses and other current assets2,926,719 2,439,837 
Assets held for sale17,726,238 17,915,055 
Total current assets44,631,755 44,335,538 
Property and equipment, net10,303,746 11,044,317 
Operating lease right-of-use asset12,214,619 12,413,221 
Deferred franchise and regional development costs, net of current portion5,016,644 5,203,936 
Intangible assets, net4,573,725 5,020,926 
Goodwill7,226,701 7,352,879 
Deferred tax assets ($1.1 million and $1.1 million attributable to VIEs as of March 31, 2024 and December 31, 2023)
960,621 1,031,648 
Deposits and other assets755,743 748,394 
Total assets$85,683,554 $87,150,859 

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THE JOINT CORP.
CONSOLIDATED BALANCE SHEETS (CONT)
March 31,
2024
December 31,
2023
LIABILITIES AND STOCKHOLDERS' EQUITY(unaudited)
Current liabilities:
Accounts payable$1,281,198 $1,625,088 
Accrued expenses1,964,005 1,963,009 
Co-op funds liability923,958 1,060,683 
Payroll liabilities ($1.0 million and $0.7 million attributable to VIEs as of March 31, 2024 and December 31, 2023)
4,511,015 3,485,744 
Operating lease liability, current portion3,750,477 3,756,328 
Finance lease liability, current portion25,763 25,491 
Deferred franchise fee revenue, current portion2,528,468 2,516,554 
Deferred revenue from company clinics ($1.6 million and $1.6 million attributable to VIEs as of March 31, 2024 and December 31, 2023)
4,603,602 4,463,747 
Upfront regional developer fees, current portion340,040 362,326 
Other current liabilities585,110 483,249 
Liabilities to be disposed of ($3.7 million and $3.6 million attributable to VIEs as of March 31, 2024 and December 31, 2023)
12,832,986 13,831,863 
Total current liabilities33,346,622 33,574,082 
Operating lease liability, net of current portion10,606,889 10,914,997 
Finance lease liability, net of current portion31,471 38,016 
Debt under the Credit Agreement— 2,000,000 
Deferred franchise fee revenue, net of current portion13,316,975 13,597,325 
Upfront regional developer fees, net of current portion940,662 1,019,316 
Other liabilities ($1.2 million and $1.2 million attributable to VIE as of March 31, 2024 and December 31, 2023)
1,235,241 1,235,241 
Total liabilities59,477,860 62,378,977 
Commitments and contingencies (Note 10)
Stockholders' equity:
Series A preferred stock, $0.001 par value; 50,000 shares authorized, 0 issued and outstanding, as of March 31, 2024 and December 31, 2023
— — 
Common stock, $0.001 par value; 20,000,000 shares authorized, 14,968,547 shares issued and 14,935,716 shares outstanding as of March 31, 2024 and 14,783,757 shares issued and 14,751,633 outstanding as of December 31, 2023
14,967 14,783 
Additional paid-in capital47,991,362 47,498,151 
Treasury stock 32,831 shares as of March 31, 2024 and 32,124 shares as of December 31, 2023, at cost
(867,037)(860,475)
Accumulated deficit(20,958,598)(21,905,577)
Total The Joint Corp. stockholders' equity26,180,694 24,746,882 
Non-controlling Interest25,000 25,000 
Total equity26,205,694 24,771,882 
Total liabilities and stockholders' equity$85,683,554 $87,150,859 
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THE JOINT CORP.
CONSOLIDATED INCOME STATEMENTS
(unaudited)
Three Months Ended
March 31,
20242023
Revenues:
Revenues from company-owned or managed clinics$17,537,504 $17,127,957 
Royalty fees7,587,547 6,866,023 
Franchise fees655,873 754,425 
Advertising fund revenue2,166,473 1,952,406 
Software fees1,386,776 1,210,005 
Other revenues387,993 390,004 
Total revenues29,722,166 28,300,820 
Cost of revenues:
Franchise and regional development cost of revenues2,341,765 2,140,835 
IT cost of revenues374,311 333,850 
Total cost of revenues2,716,076 2,474,685 
Selling and marketing expenses3,886,113 4,160,244 
Depreciation and amortization1,403,906 2,215,055 
General and administrative expenses20,263,692 20,038,476 
Total selling, general and administrative expenses25,553,711 26,413,775 
Net loss on disposition or impairment362,103 65,469 
Income (loss) from operations
1,090,276 (653,109)
Other income, net35,630 3,821,162 
Income before income tax expense1,125,906 3,168,053 
Income tax expense178,927 841,889 
Net income$946,979 $2,326,164 
Earnings per share:
Basic earnings per share$0.06 $0.16 
Diluted earnings per share$0.06 $0.16 
Basic weighted average shares14,801,354 14,566,185 
Diluted weighted average shares15,011,286 14,861,734 
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THE JOINT CORP.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(unaudited)
Three Months Ended
March 31,
20242023
Cash flows from operating activities:
Net income$946,979 $2,326,164 
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization1,403,906 2,215,055 
Net loss on disposition or impairment (non-cash portion)362,103 65,469 
Net franchise fees recognized upon termination of franchise agreements(39,456)(73,095)
Deferred income taxes71,027 733,390 
Stock based compensation expense493,395 266,210 
Changes in operating assets and liabilities:
Accounts receivable453,124 385,629 
Prepaid expenses and other current assets(487,954)(1,370,390)
Deferred franchise costs201,718 (27,255)
Deposits and other assets(7,349)801 
Assets and liabilities held for sale, net(911,166)— 
Accounts payable(348,824)(1,189,662)
Accrued expenses996 818,784 
Payroll liabilities1,025,270 1,540,498 
Deferred revenue(102,277)437,838 
Upfront regional developer fees(100,940)(47,116)
Other liabilities(150,222)(57,727)
Net cash provided by operating activities2,810,330 6,024,593 
Cash flows from investing activities:
Proceeds from sale of clinics50,100 — 
Purchase of property and equipment(395,046)(1,200,215)
Net cash used in investing activities(344,946)(1,200,215)
Cash flows from financing activities:
Payments of finance lease obligation(6,272)(6,011)
Purchases of treasury stock under employee stock plans(6,562)(2,637)
Proceeds from exercise of stock options— 138,457 
Repayment of debt under the Credit Agreement(2,000,000)— 
Net cash provided by (used in) financing activities(2,012,834)129,809 
Increase in cash, cash equivalents and restricted cash452,550 4,954,187 
Cash, cash equivalents and restricted cash, beginning of period19,214,292 10,550,417 
Cash, cash equivalents and restricted cash, end of period$19,666,842 $15,504,604 
Reconciliation of cash, cash equivalents and restricted cash:March 31,
2024
March 31,
2023
Cash and cash equivalents$18,742,884 $14,773,225 
Restricted cash923,958 731,379 
$19,666,842 $15,504,604 
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THE JOINT CORP.
RECONCILIATION FOR GAAP TO NON-GAAP
(unaudited)

Three Months Ended March 31,
20242023
Non-GAAP Financial Data:
   Net income$946,979 $2,326,164 
   Net interest expense(35,630)49,725 
   Depreciation and amortization expense1,403,906 2,215,055 
   Tax expense178,927 841,889 
      EBITDA2,494,182 5,432,833 
   Stock compensation expense493,395 266,210 
   Acquisition related expenses— 141,693 
   Loss on disposition or impairment362,103 65,469 
Restructuring costs157,035 — 
Other (income), net— (3,870,887)
      Adjusted EBITDA$3,506,715 $2,035,318 
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a24-05x02jyntq124results
Q1 2024 Financial Results As of March 31, 2024 | Reported on May 2, 2024 EXHIBIT 99.2


 
Safe Harbor Statements Certain statements contained in this presentation are "forward-looking statements” about future events and expectations. Forward-looking statements are based on our beliefs, assumptions and expectations of industry trends, our future financial and operating performance and our growth plans, taking into account the information currently available to us. These statements are not statements of historical fact. Words such as, "anticipates," "believes," "continues," "estimates," "expects," "goal," "objectives," "intends," "may," "opportunity," "plans," "potential," "near-term," "long-term," "projections," "assumptions," "projects," "guidance," "forecasts," "outlook," "target," "trends," "should," "could," "would," "will," and similar expressions are intended to identify such forward-looking statements. Specific forward looking statements made in this presentation include, among others our mission to improve quality of life through routine and affordable chiropractic care; our refranchising strategy; our implementation of new marketing programs and related strategic goals; and 2024 guidance for system-wide sales, system-wide comp sales for all clinics open 13 months or more, and new franchised clinic openings excluding the impact of refranchised clinics; our belief that people will continue to seek more noninvasive, holistic ways to manage their pain and that we’ll be there to treat them; our leading chiropractic care franchise concept. Forward-looking statements involve risks and uncertainties that may cause our actual results to differ materially from the expectations of future results we express or imply in any forward-looking statements, and you should not place undue reliance on such statements. Factors that could contribute to these differences include, but are not limited to, our inability to identify and recruit enough qualified chiropractors and other personnel to staff our clinics, due in part to the nationwide labor shortage and an increase in operating expenses due to measures we may need to take to address such shortage; inflation, and the current war in Ukraine, which has increased our costs and which could otherwise negatively impact our business; the potential for disruption to our operations and the unpredictable impact on our business of outbreaks of contagious diseases; our failure to profitably operate company-owned or managed clinics; short-selling strategies and negative opinions posted on the internet, which could drive down the market price of our common stock and result in class action lawsuits; our failure to remediate future material weaknesses in our internal control over financial reporting, which could negatively impact our ability to accurately report our financial results, prevent fraud, or maintain investor confidence; and other factors described in our filings with the SEC, including in the section entitled “Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2023 filed with the SEC on March 8, 2024 and subsequently-filed current and quarterly reports. We qualify any forward-looking statements entirely by these cautionary factors. We assume no obligation to update or revise any forward-looking statements for any reason or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future. Comparisons of results for current and any prior periods are not intended to express any future trends or indications of future performance, unless expressed as such, and should only be viewed as historical data. Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming. The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. 2© 2024 The Joint Corp. All Rights Reserved.


 
©2024 The Joint Corp All Rights Reserved 3© 2024 The Joint Corp. All Rights Reserved.


 
Overcoming Consumer Uncertainty ©2024 The Joint Corp All Rights Reserved 4© 2024 The Joint Corp. All Rights Reserved. 1 System-wide sales include revenues at all clinics, whether operated or managed by the company or by franchisees. While franchised sales are not recorded as revenues by the company, management believes the information is important in understanding the company’s financial performance, because these revenues are the basis on which the company calculates and records royalty fees and are indicative of the financial health of the franchisee base. | 2 System-wide comp sales include only the sales from clinics that have been open at least 13 or 48 full months and exclude any clinics that have permanently closed. | 3 Net income included the receipt of the employee retention credits of $3.9 million in Q1 2023. | 4 Reconciliation of Adjusted EBITDA to GAAP earnings is included in the Appendix. 9% Increase in system-wide sales 1 Q1 2024 over Q1 2023 3% Increase in system–wide comp sales 2 for all clinics >13 months in operation Q1 2024 over Q1 2023 (3)% Decrease in system–wide comp sales 2 for all clinics >48 months in operation Q1 2024 over Q1 2023 Q1 2024 Q1 2023 Revenue $29.7M $28.3M Op. Income/(Loss) $1.1M $(653)k Other Income 3 $35k $3.8M Net Income $947k $2.3M Adjusted EBITDA 4 $3.5M $2.0M Unrestricted cash $18.7M at Mar. 31, 2024, compared to $18.2M at Dec. 31, 2023


 
12 26 82 175 242 265 309 352 394 453 515 610 712 800 819 4 47 61 47 48 60 64 96 126 135 135 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 Q1 24 TOTAL CLINICS OPEN Series1 Series2 23 Franchised Clinics Opened in Q1 2024Q1 24 Q1 23 Franchise Licenses Sold 15 17 Franchised Clinics Opened 23 29 Franchised Clinics Closed 4 1 Corporate Clinics Opened 0 4 Clinics in Development 163 217 370 399 442 513 312 246 579 706 838 935 5© 2024 The Joint Corp. All Rights Reserved. 954


 
Refranchising Strategy Vast majority of corporate clinics: • Quality assets of value • Methodical clustering Vetting potential franchisees: • Engaging investment bank • Negotiating potential block transactions Value maximization: • Generates capital • Increases franchise revenue • Reduces corporate costs 6© 2024 The Joint Corp. All Rights Reserved.


 
Q1 2024 Franchise License Sales Tripled Sequentially 7© 2024 The Joint Corp. All Rights Reserved. 15 Franchise licenses sold in Q1 2024 163 Clinics in active development 1 of Mar. 31, 2024 1,263 Gross cumulative franchise licenses sold 1 of Mar. 31, 2024 27% Sold in Q1 2024 by regional developers 68% Of clinics supported by 17 RDs as of Mar. 31, 2024 55% Metropolitan statistical areas (MSAs) covered by RD territories as of Mar. 31, 2024 1 Of the 1,263 franchise licenses sold as of Mar. 31, 2024, 163 are in active development, 819 are currently operating and the balance represents terminated/closed licenses.


 
Implementing New Marketing Programs Annual Patient Survey • 64% Net Promotor Score • 92% rank The Joint experience the same or higher than prior Focused on Driving Awareness • Social media influencers, national and regional • Stronger local store marketing tools Testing Digital Initiatives • Initial booking visit 8© 2024 The Joint Corp. All Rights Reserved. Strategic Goals • Reach 1M+ and drive engagement in the social space • Build credibility through brand association with national athletes • Showcase the role of chiropractic care in athlete routines and performance • Drive brand consideration through compelling in-clinic and lifestyle content with a prominent figure


 
Q1 2024 Financial Results as of Mar. 31, 2024 $ in M 1 Q1 2024 Q1 2023 Differences Revenue • Corporate clinics • Franchise fees $29.7 17.5 12.2 $28.3 17.1 11.2 $1.4 0.4 1.0 5% 2% 9% Cost of revenue 2.7 2.5 0.2 10% Sales and marketing 3.9 4.2 (0.2) (7)% Depreciation and amortization 1.4 2.2 (0.8) (37)% G&A 20.3 20.0 0.3 2% Loss on disposition or impairment 2 0.3 0.1 0.2 NA Operating income / (loss) 1.1 (0.7) 1.8 NA Other income 3 0.0 3.8 (3.8) NA Net income 0.9 2.3 (1.4) (59)% Adjusted EBITDA 4 3.5 2.0 1.5 72% 1 Due to rounding, numbers may not add up precisely to the totals. 2 Loss on disposition or impairment, including those corporate clinics that were announced to be held for sale. 3 Net income included the receipt of the employee retention credits of $3.9 million in Q1 2023. 4 Reconciliation of Adjusted EBITDA to GAAP earnings is included in the Appendix. 9© 2024 The Joint Corp. All Rights Reserved.


 
Reiterating 2024 Guidance $ in M 2023 Actual 2024 Low Guidance 2024 High Guidance System-wide sales 1 $488.0 $530 $545 System-wide comp sales for all clinics open 13 months or more 2 4% Mid-single digits New franchised clinic openings excluding the impact of refranchised clinics 104 60 75 10© 2024 The Joint Corp. All Rights Reserved. 1 System-wide sales include revenues at all clinics, whether operated or managed by the company or by franchisees. While franchised sales are not recorded as revenues by the company, management believes the information is important in understanding the company’s financial performance, because these revenues are the basis on which the company calculates and records royalty fees and are indicative of the financial health of the franchisee base. | 2 System-wide comp sales include only the sales from clinics that have been open at least 13 or 48 full months and exclude any clinics that have permanently closed..


 
$8.1 $22.3 $46.2 $70.1 $98.6 $126.9 $165.1 $220.3 $260.0 $361.1 $435.3 $488.0 $126.3 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 Q1-24 Leading Market Growth People will continue to seek more noninvasive, holistic ways to manage their pain. We’ll be there to treat them. The Joint Corp. 13-yr. CAGR 58% 1 vs. Industry 5-yr. CAGR 5.1% 2 1 For the period ended Dec. 31, 2023 2 March 2023 Kentley Insights Chiropractic Care Market Research Report 11© 2024 The Joint Corp. All Rights Reserved. System-wide Sales ($ in M) 58% CAGR1 (2010 - 2023)


 
Leading Chiropractic Care Franchise Concept ©2024 The Joint Corp All Rights Reserved Attractive Asset-light Model 86% franchised clinics and implementing refranchising strategy 12© 2024 The Joint Corp. Al Rights Reserved. Category Leader & Creator 954 clinics at 3/31/24, revolutionizing access to chiropractic care since 2010 Large & Growing Market $20.5B on chiropractic $8.5B out-of-pocket annual spend in US 1 Recurring Revenue Model 85% of 2023 system-wide gross sales from monthly memberships Premier Nationwide Brand 41 state presence, successful marketing coops, and largest digital footprint 1 IBISWorld 2023 Chiropractors in the US Study, November 2023


 
13 Appendix © 2024 The Joint Corp. All Rights Reserved.


 
Performance Metrics and Non-GAAP Measures 14 This presentation includes commonly discussed performance metrics. System-wide sales include sales at all clinics, whether operated by the company or by franchisees. While franchised sales are not recorded as revenues by the company, management believes the information is important in understanding the company’s financial performance, because these sales are the basis on which the company calculates and records royalty fees and are indicative of the financial health of the franchisee base. Comp sales include the sales from both company-owned or managed clinics and franchised clinics that in each case have been open at least 13 full months and exclude any clinics that have closed. This presentation includes non-GAAP financial measures. EBITDA and Adjusted EBITDA are presented because they are important measures used by management to assess financial performance, as management believes they provide a more transparent view of the Company’s underlying operating performance and operating trends than GAAP measures alone. Reconciliations of net loss to EBITDA and Adjusted EBITDA are presented where applicable. The Company defines EBITDA as net income/(loss) before net interest, tax expense, depreciation, and amortization expenses. The company defines Adjusted EBITDA as EBITDA before acquisition-related expenses(which includes contract termination costs associated with reacquired regional developer rights), net (gain)/loss on disposition or impairment, stock-based compensation expenses, costs related to restatement filings, restructuring costs and other income related to employee retention credits. EBITDA and Adjusted EBITDA do not represent and should not be considered alternatives to net income or cash flows from operations, as determined by accounting principles generally accepted in the United States, or GAAP. While EBITDA and Adjusted EBITDA are frequently used as measures of financial performance and the ability to meet debt service requirements, they are not necessarily comparable to other similarly titled captions of other companies due to potential inconsistencies in the methods of calculation. EBITDA and Adjusted EBITDA should be reviewed in conjunction with the Company’s financial statements filed with the SEC. Information reconciling forward-looking Adjusted EBITDA to net income/(loss) is unavailable to the company without unreasonable effort. The company is not able to provide a quantitative reconciliation of adjusted EBITDA to net income/(loss) because certain items required for such reconciliation are uncertain, outside of the company's control, and/or cannot be reasonably predicted, including but not limited to [the provision for (benefit from) income taxes. Preparation of such reconciliation would require a forward-looking statement of income and statement of cash flows prepared in accordance with GAAP, and such forward-looking financial statements are unavailable to the company without unreasonable effort. © 2024 The Joint Corp. All Rights Reserved.


 
Q1 2024 Segment Results as of Mar. 31, 2024 15 2024 Q1 © 2022 The Joint Corp. All Rights Reserved. $ in 000s 2024 The Joint Corp. All Rights Reserved.Due to rounding, numbers may not add up precisely to the totals.


 
GAAP – Non-GAAP Reconciliation 16 $ in 000s © 2024 The Joint Corp. All Rights Reserved.Due to rounding, numbers may not add up precisely to the totals.


 
Jake Singleton, CFO jake.singleton@thejoint.com The Joint Corp. | 16767 N. Perimeter Dr., Suite 110, Scottsdale, AZ 85260 | (480) 245-5960 https://www.facebook.com/thejointchiro @thejointchiro https://twitter.com/thejointchiro @thejointchiro https://www.youtube.com/thejointcorp @thejointcorp Peter D. Holt, President & CEO peter.holt@thejoint.com The Joint Corp. | 16767 N. Perimeter Dr., Suite 110, Scottsdale, AZ 85260 | (480) 245-5960 Kirsten Chapman, LHA Investor Relations thejoint@lhai.com LHA Investor Relations | 50 California Street, Suite 1500 | San Francisco, CA 94111| (415) 433-3777 Contact Information 17© 2024 The Joint Corp. All Rights Reserved.