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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 8-K
CURRENT REPORT
Pursuant to Section 13 OR 15(d) of the Securities Exchange Act of 1934

Date of Report (date of earliest event reported)  April 22, 2024

ZIONS BANCORPORATION, NATIONAL ASSOCIATION
(Exact name of registrant as specified in its charter)
United States of America
001-12307
87-0189025
(State or other jurisdiction of incorporation or organization)
(Commission File Number)
(IRS Employer Identification No.)
One South Main,
Salt Lake City,
Utah
84133-1109
(Address of Principal Executive Offices)
(Zip Code)

Registrant's telephone number, including area code (801) 844-8208
Former name or former address, if changed since last report

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:

Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:
Title of Each ClassTrading SymbolsName of Each Exchange on Which Registered
Common Stock, par value $0.001ZIONThe NASDAQ Stock Market, LLC
Depositary Shares each representing a 1/40th ownership interest in a share of:
   Series A Floating-Rate Non-Cumulative Perpetual Preferred StockZIONPThe NASDAQ Stock Market, LLC
   Series G Fixed/Floating-Rate Non-Cumulative Perpetual Preferred StockZIONOThe NASDAQ Stock Market, LLC
6.95% Fixed-to-Floating Rate Subordinated Notes due September 15, 2028ZIONLThe NASDAQ Stock Market, LLC

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).
Emerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.





Item 2.02    Results of Operations and Financial Condition.

On April 22, 2024, Zions Bancorporation, National Association (“the Bank”) announced its financial results for the quarter ended March 31, 2024 and its intent to host a conference call to discuss such results at 5:30 p.m. Eastern Time on April 22, 2024. The press release announcing the financial results for the quarter ended March 31, 2024 is furnished as Exhibit 99.1 and incorporated herein by reference. A presentation to be used in conjunction with the conference call regarding the Bank’s first quarter financial results is furnished as Exhibit 99.2 and incorporated herein by reference.
The information in this Current Report on Form 8-K, including the exhibits, is furnished pursuant to Item 2.02 and shall not be deemed “filed” for the purposes of Section 18 of the Securities Exchange Act of 1934, as amended, or otherwise subject to the liabilities under that Section. Furthermore, the information in this Current Report on Form 8-K, including the exhibits, shall not be deemed to be incorporated by reference into the filings of the Bank under the Securities Act of 1933, as amended.

Item 9.01    Financial Statements and Exhibits.

Exhibits.

The following exhibits are furnished as part of this Current Report on Form 8-K:
Exhibit NumberDescription
Press Release dated April 22, 2024 (furnished herewith).
Earnings Release Presentation dated April 22, 2024 (furnished herewith).
101Cover Page Interactive Data File - the cover page XBRL tags are embedded within the Inline XBRL document.
104The cover page from this Current Report on form 8-K, formatted as Inline XBRL.


SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
  
ZIONS BANCORPORATION, NATIONAL ASSOCIATION
By:/s/ R. Ryan Richards
Name:   R. Ryan Richards
Title:      Executive Vice President and Chief Financial Officer
Date: April 22, 2024
  


Document

Zions Bancorporation, N.A.
One South Main
Salt Lake City, UT 84133
April 22, 2024
http://api.rkd.refinitiv.com/api/FilingsRetrieval3/.78592171.0000109380-24-000092zions2020630-er.jpg.ashx
www.zionsbancorporation.com
First Quarter 2024 Financial Results: FOR IMMEDIATE RELEASE
Investor Contact: Shannon Drage (801) 844-8208
Media Contact: Rob Brough (801) 844-7979
Zions Bancorporation, N.A. reports: 1Q24 Net Earnings of $143 million, diluted EPS of $0.96
compared with 1Q23 Net Earnings of $198 million, diluted EPS of $1.33,
and 4Q23 Net Earnings of $116 million, diluted EPS of $0.78
FIRST QUARTER RESULTS
$0.96$143 million2.94%10.4%
Net earnings per diluted common share
Net earningsNet interest margin (“NIM”)Estimated Common Equity
Tier 1 ratio
FIRST QUARTER HIGHLIGHTS¹
Net Interest Income and NIM
Net interest income was $586 million, down 14%
NIM was 2.94%, compared with 3.33%, up from 2.91% in the fourth quarter of 2023
Operating Performance
Pre-provision net revenue² ("PPNR") was $226 million, down 33%; adjusted PPNR² was $242 million, down 29%
Customer-related noninterest income remained flat at $151 million
Noninterest expense was $526 million, up 3%, and included a $13 million FDIC special assessment accrual; adjusted noninterest expense² remained relatively stable at $511 million
Loans and Credit Quality
Loans and leases were $58.1 billion, up 3%
The provision for credit losses was $13 million, compared with $45 million
The allowance for credit losses was 1.27%, compared with 1.20%, of loans and leases
The annualized ratio of net loan and lease charge-offs to average loans and leases was 0.04%, compared with 0.00%
Nonperforming assets3 were $254 million, or 0.44%, compared with $173 million, or 0.31%, of loans and leases
Deposits and Borrowed Funds
Total deposits were $74.2 billion, up 7%
Short-term borrowings, consisting primarily of secured borrowings, were $4.9 billion, compared with $12.1 billion
Capital
The estimated CET1 capital ratio was 10.4%, compared with 9.9%
CEO COMMENTARY
Harris H. Simmons, Chairman and CEO of Zions Bancorporation, commented, “First quarter results continued to reflect the adverse impact on net interest income of the bank failures a year ago, with taxable-equivalent revenue down 11.3% from the prior year. We nevertheless saw incremental improvement in our net interest margin and earning asset growth, and adjusted operating expenses (which exclude an additional FDIC special assessment related to last year’s bank failures) increased a modest 0.4% from last year’s quarter.”
Mr. Simmons continued, “Although we experienced an increase in classified loans during the quarter, our commercial real estate portfolio continues to perform relatively well; classified loans in that portfolio increased only 7%, and we had a slight net recovery in previously charged-off CRE loans during the quarter. We continue to expect that ultimate realized loan losses will be very manageable over the remainder of the year, as indicated by annualized net charge-offs for the quarter which were a very low 0.04% of loans and leases.”
Mr. Simmons concluded, “Immediately following quarter end, we completed a very successful conversion of all the deposit accounts at Amegy Bank and Nevada State Bank to our new TCS BaNCS™ platform. We anticipate completing the conversion of substantially all remaining accounts later this summer, providing us the ability to post transactions to our core systems in real time, significantly improve internal processes, and better serve customers.”
OPERATING PERFORMANCE2
(In millions)Three Months Ended
March 31,
20242023
Adjusted PPNR$242$341
Net charge-offs (recoveries)$6$
Efficiency ratio67.9 %59.9 %
Weighted average diluted shares147.3 148.0 
1 Comparisons noted in the bullet points are calculated for the current quarter compared with the same prior year period unless otherwise specified.
2 For information on non-GAAP financial measures, see pages 16-17.
3 Does not include banking premises held for sale.



ZIONS BANCORPORATION, N.A.
Press Release – Page 2


Comparisons noted in the sections below are calculated for the current quarter versus the same prior-year period unless otherwise specified. Growth rates of 100% or more are considered not meaningful (“NM”) as they generally reflect a low starting point.
RESULTS OF OPERATIONS
Net Interest Income and Margin
1Q24 - 4Q231Q24 - 1Q23
(In millions)1Q244Q231Q23$%$%
Interest and fees on loans$865$848$726$17 %$139 19 %
Interest on money market investments474857(1)(2)(10)(18)
Interest on securities142144137(2)(1)
Total interest income
1,0541,04092014 134 15 
Interest on deposits37639582(19)(5)294 NM
Interest on short- and long-term borrowings926215930 48 (67)(42)
Total interest expense
46845724111 227 94 
Net interest income
$586$583$679$$(93)(14)
bpsbps
Yield on interest-earning assets1
5.25 %5.15 %4.49 %10 76 
Rate paid on total deposits and interest-bearing liabilities1
2.34 %2.25 %1.17 %117 
Cost of total deposits1
2.06 %2.06 %0.47 %— 159 
Net interest margin1
2.94 %2.91 %3.33 %(39)
1 Rates are calculated using amounts in thousands and a tax rate of 21% for the periods presented.
Net interest income decreased $93 million, or 14%, in the first quarter of 2024, relative to the prior year period, as higher funding costs offset higher earning asset yields. The net interest margin was 2.94%, compared with 3.33%, and was up from 2.91% in the fourth quarter of 2023.
The yield on average interest-earning assets was 5.25% in the first quarter of 2024, an increase of 76 basis points, reflecting higher interest rates and a favorable mix change to higher yielding assets. The yield on average loans and leases increased 76 basis points to 6.06%, and the yield on average securities increased 38 basis points to 2.84% in the first quarter of 2024.
The rate paid on total deposits and interest-bearing liabilities was 2.34%, compared with 1.17% in the prior year quarter, and the cost of total deposits was 2.06%, compared with 0.47%, also reflecting the higher interest rate environment as well as reduced noninterest-bearing deposits.
Net interest income was also impacted by reduced interest-earning assets and an increase in interest-bearing liabilities. Average interest-earning assets decreased $2.2 billion, or 3%, from the prior year quarter, driven by declines of $2.5 billion and $1.5 billion in average securities and average money market investments, respectively. The decrease in average securities was primarily due to principal reductions. These decreases were partially offset by an increase of $1.8 billion in average loans and leases.
Average interest-bearing liabilities increased $6.0 billion, or 12%, from the prior year quarter, driven by an increase of $12.0 billion in average interest-bearing deposits, as customers moved from noninterest-bearing to interest-bearing products in response to the higher interest rate environment. This increase was partially offset by a decrease of $6.0 billion in average borrowed funds.



ZIONS BANCORPORATION, N.A.
Press Release – Page 3


Noninterest Income
1Q24 - 4Q231Q24 - 1Q23
(In millions)1Q244Q231Q23$%$%
Commercial account fees$44 $43 $43 $%$%
Card fees23 26 24 (3)(12)(1)(4)
Retail and business banking fees16 17 16 (1)(6)— — 
Loan-related fees and income15 16 21 (1)(6)(6)(29)
Capital markets fees24 19 17 26 41 
Wealth management fees15 14 15 — — 
Other customer-related fees14 15 15 (1)(7)(1)(7)
Customer-related noninterest income151 150 151 — — 
Fair value and nonhedge derivative income (loss)(9)(3)10 NMNM
Dividends and other income11 (2)(25)(5)(45)
Securities gains (losses), net(2)(1)(1)NM(3)NM
Total noninterest income
$156 $148 $160 $$(4)(3)
Customer-related noninterest income remained flat at $151 million. An increase in capital markets fees, driven largely by improved real estate capital markets and securities underwriting activity, was partially offset by a decrease in loan-related fees and income, primarily due to higher gains on loan sales in the prior year period and a decline in loan servicing income resulting from the sale of associated mortgage servicing rights in the third quarter of 2023.
Dividends and other income decreased $5 million, primarily due to higher mark-to-market valuation adjustments related to servicing rights in the prior year quarter and a decrease in dividends on FHLB stock. Net securities gains decreased $3 million, due to a $4 million valuation loss associated with one of our equity investments in the current period. These decreases were offset by a $4 million increase in fair value and nonhedge derivative income, primarily due to credit valuation adjustments on client-related interest rate swaps.
Noninterest Expense
1Q24 - 4Q231Q24 - 1Q23
(In millions)1Q244Q231Q23$%$%
Salaries and employee benefits$331 $301 $339 $30 10 %$(8)(2)%
Technology, telecom, and information processing62 65 55 (3)(5)13 
Occupancy and equipment, net39 38 40 (1)(3)
Professional and legal services16 17 13 (1)(6)23 
Marketing and business development10 11 12 (1)(9)(2)(17)
Deposit insurance and regulatory expense34 109 18 (75)(69)16 89 
Credit-related expense— — 17 
Other27 33 29 (6)(18)(2)(7)
Total noninterest expense
$526 $581 $512 $(55)(9)$14 
Adjusted noninterest expense 1
$511 $489 $509 $22 $— 
1 For information on non-GAAP financial measures, see pages 16-17.
Total noninterest expense increased $14 million, or 3%, relative to the prior year quarter. Deposit insurance and regulatory expense increased $16 million, driven largely by a $13 million accrual associated with an updated special assessment estimate by the FDIC during the current quarter. Technology, telecom, and information processing expense increased $7 million, or 13%, primarily due to increases in software amortization expenses associated with the replacement of our core loan and deposit banking system, as well as other related application software, license, and maintenance expenses. Salaries and employee benefits expense decreased $8 million, or 2%, primarily due to a decline in incentive compensation accruals.



ZIONS BANCORPORATION, N.A.
Press Release – Page 4


Adjusted noninterest expense remained relatively flat at $511 million. The efficiency ratio was 67.9%, compared with 59.9%, primarily due to a decline in adjusted taxable-equivalent revenue. For information on non-GAAP financial measures, see pages 16-17.
BALANCE SHEET ANALYSIS
Investment Securities
1Q24 - 4Q231Q24 - 1Q23
(In millions)1Q244Q231Q23$%$%
Investment securities:
Held-to-maturity, at amortized cost$10,209 $10,382 $10,961 $(173)(2)%$(752)(7)%
Available-for-sale, at fair value9,931 10,300 11,594 (369)(4)(1,663)(14)
Trading account, at fair value59 48 12 11 23 47 NM
Total investment securities, net of allowance$20,199 $20,730 $22,567 $(531)(3)$(2,368)(10)
Total investment securities decreased $2.4 billion, or 10%, to $20.2 billion at March 31, 2024, due largely to AFS and HTM principal reductions. The trading securities portfolio, comprised of municipal securities, totaled $59 million at March 31, 2024, compared with $12 million at March 31, 2023.
We invest in securities to actively manage liquidity and interest rate risk and to generate interest income. We primarily own securities that can readily provide us cash and liquidity through secured borrowing agreements without the need to sell the securities. Our fixed-rate securities portfolio helps balance the inherent interest rate mismatch between loans and deposits and protects the economic value of shareholders' equity. At March 31, 2024, the estimated duration, which measures price sensitivity to interest rate changes, of our securities portfolio was 3.6 percent, compared with 4.1 percent at March 31, 2023. The decline was primarily due to the addition of fair value hedges of fixed-rate securities during the second quarter of 2023.
Loans and Leases
1Q24 - 4Q231Q24 - 1Q23
(In millions)1Q244Q231Q23$%$%
Loans held for sale$12 $53 $$(41)(77)%$NM
Loans and leases:
Commercial
$30,479 $30,588 $30,576 $(109)— $(97)— %
Commercial real estate
13,578 13,371 12,898 207 680 
Consumer
14,052 13,820 12,857 232 1,195 
Loans and leases, net of unearned income and fees58,109 57,779 56,331 330 1,778 
Less allowance for loan losses
699 684 618 15 81 13 
Loans and leases held for investment, net of allowance
$57,410 $57,095 $55,713 $315 $1,697 
Unfunded lending commitments$29,490 $29,716 $30,723 $(226)(1)$(1,233)(4)
Loans and leases, net of unearned income and fees, increased $1.8 billion, or 3%, to $58.1 billion at March 31, 2024, relative to the prior year quarter. Consumer loans increased $1.2 billion from the prior year quarter, primarily in the 1-4 family residential portfolio, and commercial real estate loans increased $0.7 billion, primarily in the multi-family and industrial construction loan portfolios. Increased funding of construction lending commitments and a slower pace of loan payoffs contributed to growth in these portfolios. Unfunded lending commitments decreased $1.2 billion, or 4%, to $29.5 billion at March 31, 2024, primarily due to draws on existing commercial and consumer construction lending commitments.



ZIONS BANCORPORATION, N.A.
Press Release – Page 5


Credit Quality
1Q24 - 4Q231Q24 - 1Q23
(In millions)1Q244Q231Q23$%$%
Provision for credit losses$13$$45$13 NM$(32)(71)%
Allowance for credit losses736729678%58 %
Net loan and lease charge-offs (recoveries)69(3)(33)NM
Nonperforming assets2
25422817326 11 81 47 
Classified loans966825912141 17 54 
1Q244Q231Q23bpsbps
Ratio of ACL to loans1 and leases outstanding, at period end
1.27 %1.26 %1.20 %
Annualized ratio of net loan and lease charge-offs to average loans0.04 %0.06 %— %(2)
Ratio of classified loans to total loans and leases1.66 %1.43 %1.62 %23 
Ratio of nonperforming assets1 and accruing loans 90 days or more past due to loans and leases and other real estate owned
0.44 %0.40 %0.31 %13 
1 Does not include loans held for sale.
2 Does not include banking premises held for sale.
During the first quarter of 2024, we recorded a $13 million provision for credit losses, compared with a $45 million provision during the prior year period. The allowance for credit losses (“ACL”) was $736 million at March 31, 2024, compared with $678 million at March 31, 2023. The year-over-year increase in the ACL reflects declines in credit quality, incremental reserves associated with portfolio-specific risks including commercial real estate, and loan growth. The ratio of ACL to total loans and leases was 1.27% at March 31, 2024, compared with 1.20% at March 31, 2023.
Net loan and lease charge-offs totaled $6 million, compared with zero net charge-offs in the prior year quarter. Classified loans increased $54 million, or 6%. Nonperforming assets increased $81 million, or 47%, primarily in the commercial and industrial and term commercial real estate portfolios.
Deposits and Borrowed Funds
1Q24 - 4Q231Q24 - 1Q23
(In millions)1Q244Q231Q23$%$%
Noninterest-bearing demand$25,137 $26,244 $30,974 $(1,107)(4)%$(5,837)(19)%
Interest-bearing:
Savings and money market
38,835 38,663 30,826 172 — 8,009 26 
Time
5,972 5,619 2,024 353 3,948 NM
Brokered4,293 4,435 5,384 (142)(3)(1,091)(20)
Total interest-bearing49,100 48,717 38,234 383 10,866 28 
Total deposits$74,237 $74,961 $69,208 $(724)(1)$5,029 
Borrowed funds:
Federal funds purchased and other short-term borrowings$4,895 $4,379 $12,124 $516 12 $(7,229)(60)
Long-term debt544 542 663 — (119)(18)
Total borrowed funds$5,439 $4,921 $12,787 $518 11 $(7,348)(57)
Total deposits increased $5.0 billion, or 7%, from the prior year quarter, as a $10.9 billion increase in interest-bearing deposits was partially offset by a $5.8 billion decrease in noninterest-bearing demand deposits, as customers moved to interest-bearing products in response to the higher interest rate environment.



ZIONS BANCORPORATION, N.A.
Press Release – Page 6


At March 31, 2024, customer deposits (excluding brokered deposits) totaled $69.9 billion, compared with $63.8 billion at March 31, 2023, and included approximately $7.5 billion of reciprocal deposits. Our loan-to-deposit ratio was 78%, compared with 81% in the prior year quarter.
Total borrowed funds, consisting primarily of secured borrowings, decreased $7.3 billion, or 57%, from the prior year quarter, due largely to an increase in interest-bearing deposits and a decrease in interest-earning assets. The decrease in long-term debt was due to the maturity of a senior note during the second quarter of 2023.
Shareholders’ Equity
1Q24 - 4Q231Q24 - 1Q23
(In millions, except share data)1Q244Q231Q23$%$%
Shareholders’ equity:
Preferred stock
$440$440$440$— — %$— — %
Common stock and additional paid-in capital
1,7051,7311,715(26)(2)(10)(1)
Retained earnings
6,2936,2125,94981 344 
Accumulated other comprehensive income (loss)(2,609)(2,692)(2,920)83 311 11 
Total shareholders’ equity$5,829$5,691$5,184$138 $645 12 
Capital distributions:
Common dividends paid$61$61$61$— — $— — 
Bank common stock repurchased355035 NM(15)(30)
Total capital distributed to common shareholders$96$61$111$35 57 $(15)(14)
shares%shares%
Weighted average diluted common shares outstanding (in thousands)
147,343 147,645 148,038 (302)— %(695)— %
Common shares outstanding, at period end (in thousands)147,653 148,153 148,100 (500)— (447)— 
The common stock dividend was $0.41 per share, unchanged from the first quarter of 2023. Common shares outstanding decreased 0.4 million from the first quarter of 2023, primarily due to common stock repurchases. During the first quarter of 2024, we repurchased 0.9 million common shares outstanding for $35 million, compared with 0.9 million common shares repurchased for $50 million during the prior year period.
Accumulated other comprehensive income (loss) (“AOCI”) was $2.6 billion at March 31, 2024, and largely reflects a decline in the fair value of fixed-rate available-for-sale securities as a result of changes in interest rates. Absent any sales or credit impairment of these securities, the unrealized losses will not be recognized in earnings. We do not intend to sell any securities with unrealized losses. Although changes in AOCI are reflected in shareholders’ equity, they are excluded from regulatory capital, and therefore do not impact our regulatory capital ratios.
Estimated common equity tier 1 (“CET1”) capital was $6.9 billion, an increase of 5%, compared with $6.6 billion in the prior year period. The estimated CET1 capital ratio was 10.4%, compared with 9.9%. Tangible book value per common share increased to $29.34, compared with $24.85, primarily due to an increase in retained earnings and an improvement in AOCI due largely to paydowns on securities. For more information on non-GAAP financial measures, see pages 16-17.





ZIONS BANCORPORATION, N.A.
Press Release – Page 7


Supplemental Presentation and Conference Call
Zions has posted a supplemental presentation to its website, which will be used to discuss the first quarter results at 9:30 a.m. ET on April 22, 2024. Media representatives, analysts, investors, and the public are invited to join this discussion by calling (877) 709-8150 (domestic and international) and using the meeting number 13745670, or via on-demand webcast. A link to the webcast will be available on the Zions Bancorporation website at zionsbancorporation.com. The webcast of the conference call will also be archived and available for 30 days.
About Zions Bancorporation, N.A.
Zions Bancorporation, N.A. is one of the nation's premier financial services companies with approximately $87 billion of total assets at December 31, 2023, and annual net revenue of $3.1 billion in 2023. Zions operates under local management teams and distinct brands in 11 western states: Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Texas, Utah, Washington, and Wyoming. The Bank is a consistent recipient of national and state-wide customer survey awards in small- and middle-market banking, as well as a leader in public finance advisory services and Small Business Administration lending. In addition, Zions is included in the S&P MidCap 400 and NASDAQ Financial 100 indices. Investor information and links to local banking brands can be accessed at www.zionsbancorporation.com.
Forward-Looking Information
This earnings release includes “forward-looking statements” as that term is defined in the Private Securities Litigation Reform Act of 1995. These statements are based on management’s current expectations and assumptions regarding future events or determinations, all of which are subject to known and unknown risks, uncertainties, and other factors that may cause our actual results, performance or achievements, industry trends, and results or regulatory outcomes to differ materially from those expressed or implied. Forward-looking statements include, among others:
Statements with respect to the beliefs, plans, objectives, goals, targets, commitments, designs, guidelines, expectations, anticipations, and future financial condition, results of operations and performance of Zions Bancorporation, National Association and its subsidiaries (collectively “Zions Bancorporation, N.A.,” “the Bank,” “we,” “our,” “us”); and
Statements preceded or followed by, or that include the words “may,” “might,” “can,” “continue,” “could,” “should,” “would,” “believe,” “anticipate,” “estimate,” “forecasts,” “expect,” “intend,” “target,” “commit,” “design,” “plan,” “projects,” “will,” and the negative thereof and similar words and expressions.
Forward-looking statements are not guarantees, nor should they be relied upon as representing management’s views as of any subsequent date. Actual results and outcomes may differ materially from those presented. Although the following list is not comprehensive, important factors that may cause material differences include:
The quality and composition of our loan and securities portfolios and the quality and composition of our deposits;
Changes in general industry, political and economic conditions, including elevated inflation, economic slowdown or recession, or other economic challenges; changes in interest and reference rates, which could adversely affect our revenue and expenses, the value of assets and liabilities, and the availability and cost of capital and liquidity; deterioration in economic conditions that may result in increased loan and leases losses;
The effects of newly enacted and proposed regulations affecting us and the banking industry, as well as changes and uncertainties in applicable laws, and fiscal, monetary, regulatory, trade, and tax policies, and actions taken by governments, agencies, central banks, and similar organizations, including those that result in decreases in revenue; increases in bank fees, insurance assessments and capital standards; and other regulatory requirements;
Competitive pressures and other factors that may affect aspects of our business, such as pricing and demand for our products and services, and our ability to recruit and retain talent;



ZIONS BANCORPORATION, N.A.
Press Release – Page 8


The impact of technological advancements, digital commerce, artificial intelligence, and other innovations affecting the banking industry;
Our ability to complete projects and initiatives and execute on our strategic plans, manage our risks, control compensation and other expenses, and achieve our business objectives;
Our ability to develop and maintain technology, information security systems and controls designed to guard against fraud, cybersecurity, and privacy risks;
Our ability to provide adequate oversight of our suppliers or prevent inadequate performance by third parties upon whom we rely for the delivery of various products and services;
Natural disasters, pandemics, catastrophic events and other emergencies and incidents and their impact on our and our customer’s operations and business and communities, including the increasing difficulty in, and the expense of, obtaining property, auto, business, and other insurance products;
Governmental and social responses to environmental, social, and governance issues, including those with respect to climate change;
Securities and capital markets behavior, including volatility and changes in market liquidity and our ability to raise capital;
The possibility that our recorded goodwill could become impaired, which may have an adverse impact on our earnings and shareholders’ equity, but not on our regulatory capital;
The impact of bank closures or adverse developments at other banks on general investor sentiment regarding the stability and liquidity of banks;
Adverse news and other expressions of negative public opinion whether directed at us, other banks, the banking industry, or otherwise that may adversely affect our reputation and that of the banking industry generally;
Protracted congressional negotiations and political stalemates regarding government funding and other issues, including those that increase the possibility of government shutdowns, downgrades in United States (“U.S.”) credit ratings, or other economic disruptions; and
The effects of wars and geopolitical conflicts, such as the ongoing war between Russia and Ukraine, the war in the Middle East, and other local, national, or international disasters, crises, or conflicts that may occur in the future.
Factors that could cause our actual results, performance or achievements, industry trends, and results or regulatory outcomes to differ materially from those expressed or implied in the forward-looking statements are discussed in our 2023 Form 10-K and subsequent filings with the Securities and Exchange Commission (SEC), and are available on our website (www.zionsbancorporation.com) and from the SEC (www.sec.gov).
We caution against the undue reliance on forward-looking statements, which reflect our views only as of the date they are made. Except to the extent required by law, we specifically disclaim any obligation to update any factors or to publicly announce the revisions to any forward-looking statements to reflect future events or developments.



ZIONS BANCORPORATION, N.A.
Press Release – Page 9


FINANCIAL HIGHLIGHTS
(Unaudited)
Three Months Ended
(In millions, except share, per share, and ratio data)March 31,
2024
December 31,
2023
September 30,
2023
June 30,
2023
March 31,
2023
BALANCE SHEET 1
Loans held for investment, net of allowance$57,410$57,095$56,212$56,266$55,713
Total assets87,06087,20387,26987,23088,573
Deposits74,23774,96175,39974,32369,208
Total shareholders’ equity5,8295,6915,3155,2835,184
STATEMENT OF INCOME
Net earnings applicable to common shareholders
$143$116$168$166$198
Net interest income586583585591679
Taxable-equivalent net interest income 2
596593596602688
Total noninterest income156148180189160
Total noninterest expense526581496508512
Pre-provision net revenue 2
226160280283336
Adjusted pre-provision net revenue 2
242262272296341
Provision for credit losses13414645
SHARE AND PER COMMON SHARE AMOUNTS
Net earnings per diluted common share$0.96$0.78$1.13$1.11$1.33
Dividends0.410.410.410.410.41
Book value per common share 1
36.5035.4432.9132.6932.03
Tangible book value per common share 1, 2
29.3428.3025.7525.5224.85
Weighted average share price41.0335.9534.6727.5145.57
Weighted average diluted common shares outstanding (in thousands)
147,343147,645147,653147,696148,038
Common shares outstanding (in thousands) 1
147,653148,153148,146148,144148,100
SELECTED RATIOS AND OTHER DATA
Return on average assets0.70 %0.57 %0.80 %0.79 %0.91 %
Return on average common equity10.9 %9.2 %13.5 %13.8 %17.4 %
Return on average tangible common equity 2
13.7 %11.8 %17.3 %17.8 %22.7 %
Net interest margin2.94 %2.91 %2.93 %2.92 %3.33 %
Cost of total deposits2.06 %2.06 %1.92 %1.27 %0.47 %
Efficiency ratio 2
67.9 %65.1 %64.4 %62.5 %59.9 %
Effective tax rate 3
24.6 %16.0 %23.2 %22.6 %27.7 %
Ratio of nonperforming assets to loans and leases and other real estate owned
0.44 %0.39 %0.38 %0.29 %0.31 %
Annualized ratio of net loan and lease charge-offs (recoveries) to average loans0.04 %0.06 %0.10 %0.09 %— %
Ratio of total allowance for credit losses to loans and leases outstanding 1
1.27 %1.26 %1.30 %1.25 %1.20 %
Full-time equivalent employees
9,7089,6799,98410,10310,064
CAPITAL RATIOS AND DATA 1
Tangible common equity ratio 2
5.0 %4.9 %4.4 %4.4 %4.2 %
Common equity tier 1 capital 4
$6,920$6,863$6,803$6,692$6,582
Risk-weighted assets 4
$66,824$66,934$66,615$66,917$66,274
Common equity tier 1 capital ratio 4
10.4 %10.3 %10.2 %10.0 %9.9 %
Tier 1 risk-based capital ratio 4
11.0 %10.9 %10.9 %10.7 %10.6 %
Total risk-based capital ratio 4
12.9 %12.8 %12.8 %12.5 %12.4 %
Tier 1 leverage ratio 4
8.4 %8.3 %8.3 %8.0 %7.8 %
1 At period end.
2 For information on non-GAAP financial measures, see pages 16-17.
3 The increase in the effective tax rate at March 31, 2023 and the decrease at December 31, 2023 was the result of changes in the reserve for uncertain tax positions.
4 Current period ratios and amounts represent estimates.



ZIONS BANCORPORATION, N.A.
Press Release – Page 10


CONSOLIDATED BALANCE SHEETS
(In millions, shares in thousands)March 31,
2024
December 31,
2023
September 30,
2023
June 30,
2023
March 31,
2023
(Unaudited)(Unaudited)(Unaudited)(Unaudited)
ASSETS
Cash and due from banks$709 $716 $700 $701 $607 
Money market investments:
Interest-bearing deposits1,688 1,488 1,704 1,531 2,727 
Federal funds sold and security resell agreements894 937 1,427 781 688 
Investment securities:
Held-to-maturity1, at amortized cost
10,209 10,382 10,559 10,753 10,961 
Available-for-sale, at fair value9,931 10,300 10,148 10,832 11,594 
Trading account, at fair value59 48 31 32 12 
Total securities, net of allowance20,199 20,730 20,738 21,617 22,567 
Loans held for sale12 53 41 36 
Loans and leases, net of unearned income and fees58,109 57,779 56,893 56,917 56,331 
Less allowance for loan losses699 684 681 651 618 
Loans held for investment, net of allowance57,410 57,095 56,212 56,266 55,713 
Other noninterest-bearing investments922 950 929 956 1,169 
Premises, equipment and software, net1,396 1,400 1,410 1,414 1,411 
Goodwill and intangibles1,057 1,059 1,060 1,062 1,063 
Other real estate owned
Other assets2,767 2,769 3,041 2,863 2,617 
Total assets$87,060 $87,203 $87,269 $87,230 $88,573 
LIABILITIES AND SHAREHOLDERS’ EQUITY
Deposits:
Noninterest-bearing demand$25,137 $26,244 $26,733 $28,670 $30,974 
Interest-bearing:
Savings and money market38,879 38,721 37,090 33,394 30,897 
Time10,221 9,996 11,576 12,259 7,337 
Total deposits74,237 74,961 75,399 74,323 69,208 
Federal funds purchased and other short-term borrowings
4,895 4,379 4,346 5,513 12,124 
Long-term debt544 542 540 538 663 
Reserve for unfunded lending commitments37 45 57 60 60 
Other liabilities1,518 1,585 1,612 1,513 1,334 
Total liabilities81,231 81,512 81,954 81,947 83,389 
Shareholders’ equity:
Preferred stock, without par value; authorized 4,400 shares440 440 440 440 440 
Common stock2 ($0.001 par value; authorized 350,000 shares) and additional paid-in capital
1,705 1,731 1,726 1,722 1,715 
Retained earnings6,293 6,212 6,157 6,051 5,949 
Accumulated other comprehensive income (loss)(2,609)(2,692)(3,008)(2,930)(2,920)
Total shareholders’ equity5,829 5,691 5,315 5,283 5,184 
Total liabilities and shareholders’ equity$87,060 $87,203 $87,269 $87,230 $88,573 
1 Held-to-maturity (fair value)
$10,105 $10,466 $10,049 $10,768 $11,210 
2 Common shares (issued and outstanding)
147,653 148,153 148,146 148,144 148,100 



ZIONS BANCORPORATION, N.A.
Press Release – Page 11


CONSOLIDATED STATEMENTS OF INCOME
(Unaudited)Three Months Ended
(In millions, except share and per share amounts)March 31,
2024
December 31,
2023
September 30,
2023
June 30,
2023
March 31,
2023
Interest income:
Interest and fees on loans$865 $848 $831 $791 $726 
Interest on money market investments47 48 35 48 57 
Interest on securities142 144 144 138 137 
Total interest income1,054 1,040 1,010 977 920 
Interest expense:
Interest on deposits376 395 366 220 82 
Interest on short- and long-term borrowings92 62 59 166 159 
Total interest expense468 457 425 386 241 
Net interest income586 583 585 591 679 
Provision for credit losses:
Provision for loan losses21 12 44 46 46 
Provision for unfunded lending commitments(8)(12)(3)— (1)
Total provision for credit losses13 — 41 46 45 
Net interest income after provision for credit losses573 583 544 545 634 
Noninterest income:
Commercial account fees44 43 43 45 43 
Card fees23 26 26 25 24 
Retail and business banking fees16 17 17 16 16 
Loan-related fees and income15 16 23 19 21 
Capital markets fees24 19 18 27 17 
Wealth management fees15 14 15 14 15 
Other customer-related fees14 15 15 16 15 
Customer-related noninterest income151 150 157 162 151 
Fair value and nonhedge derivative income (loss)(9)(3)
Dividends and other income (loss)12 26 11 
Securities gains (losses), net(2)(1)— 
Total noninterest income156 148 180 189 160 
Noninterest expense:
Salaries and employee benefits331 301 311 324 339 
Technology, telecom, and information processing62 65 62 58 55 
Occupancy and equipment, net39 38 42 40 40 
Professional and legal services16 17 16 16 13 
Marketing and business development10 11 10 13 12 
Deposit insurance and regulatory expense34 109 20 22 18 
Credit-related expense
Other27 33 29 28 29 
Total noninterest expense526 581 496 508 512 
Income before income taxes203 150 228 226 282 
Income taxes50 24 53 51 78 
Net income153 126 175 175 204 
Preferred stock dividends(10)(10)(7)(9)(6)
Net earnings applicable to common shareholders$143 $116 $168 $166 $198 
Weighted average common shares outstanding during the period:
Basic shares (in thousands)147,338 147,640 147,648 147,692 148,015 
Diluted shares (in thousands)147,343 147,645 147,653 147,696 148,038 
Net earnings per common share:
Basic$0.96 $0.78 $1.13 $1.11 $1.33 
Diluted0.96 0.78 1.13 1.11 1.33 



ZIONS BANCORPORATION, N.A.
Press Release – Page 12


Loan Balances Held for Investment by Portfolio Type
(Unaudited)
(In millions)March 31,
2024
December 31,
2023
September 30,
2023
June 30,
2023
March 31,
2023
Commercial:
Commercial and industrial$16,519 $16,684 $16,341 $16,622 $16,500 
Leasing388 383 373 388 385 
Owner occupied9,295 9,219 9,273 9,328 9,317 
Municipal4,277 4,302 4,221 4,354 4,374 
Total commercial30,479 30,588 30,208 30,692 30,576 
Commercial real estate:
Construction and land development2,686 2,669 2,575 2,498 2,313 
Term10,892 10,702 10,565 10,406 10,585 
Total commercial real estate13,578 13,371 13,140 12,904 12,898 
Consumer:
Home equity credit line3,382 3,356 3,313 3,291 3,276 
1-4 family residential8,778 8,415 8,116 7,980 7,692 
Construction and other consumer real estate1,321 1,442 1,510 1,434 1,299 
Bankcard and other revolving plans439 474 475 466 459 
Other132 133 131 150 131 
Total consumer14,052 13,820 13,545 13,321 12,857 
Total loans and leases$58,109 $57,779 $56,893 $56,917 $56,331 

Nonperforming Assets
(Unaudited)
(In millions)March 31,
2024
December 31,
2023
September 30,
2023
June 30,
2023
March 31,
2023
Nonaccrual loans 1
$248 $222 $216 $162 $171 
Other real estate owned
Total nonperforming assets$254 $228 $219 $164 $173 
Ratio of nonperforming assets to loans1 and leases and other real estate owned 2
0.44 %0.39 %0.38 %0.29 %0.31 %
Accruing loans past due 90 days or more$$$16 $$
Ratio of accruing loans past due 90 days or more to loans1 and leases
0.01 %0.01 %0.03 %0.01 %— %
Nonaccrual loans and accruing loans past due 90 days or more
$251 $225 $232 $169 $173 
Ratio of nonperforming assets1 and accruing loans 90 days or more past due to loans and leases and other real estate owned
0.44 %0.40 %0.41 %0.30 %0.31 %
Accruing loans past due 30-89 days$77 $86 $86 $59 $79 
Classified loans966 825 769 768 912 
1 Includes loans held for sale.
2 Does not include banking premises held for sale.



ZIONS BANCORPORATION, N.A.
Press Release – Page 13


Allowance for Credit Losses
(Unaudited)
Three Months Ended
(In millions)March 31,
2024
December 31,
2023
September 30,
2023
June 30,
2023
March 31,
2023
Allowance for Loan and Lease Losses
Balance at beginning of period$684 $681 $651 $618 $572 
Provision for loan losses21 12 44 46 46 
Loan and lease charge-offs14 13 20 22 
Less: Recoveries
Net loan and lease charge-offs (recoveries)14 13 — 
Balance at end of period$699 $684 $681 $651 $618 
Ratio of allowance for loan losses to loans1 and leases, at period end
1.20 %1.18 %1.20 %1.14 %1.10 %
Ratio of allowance for loan losses to nonaccrual loans1 at period end
282 %308 %342 %402 %361 %
Annualized ratio of net loan and lease charge-offs (recoveries) to average loans0.04 %0.06 %0.10 %0.09 %— %
Reserve for Unfunded Lending Commitments
Balance at beginning of period$45 $57 $60 $60 $61 
Provision for unfunded lending commitments(8)(12)(3)— (1)
Balance at end of period$37 $45 $57 $60 $60 
Allowance for Credit Losses
Allowance for loan losses$699 $684 $681 $651 $618 
Reserve for unfunded lending commitments37 45 57 60 60 
Total allowance for credit losses$736 $729 $738 $711 $678 
Ratio of ACL to loans1 and leases outstanding, at period end
1.27 %1.26 %1.30 %1.25 %1.20 %
1 Does not include loans held for sale.



ZIONS BANCORPORATION, N.A.
Press Release – Page 14


Nonaccrual Loans by Portfolio Type
(Unaudited)
(In millions)March 31,
2024
December 31,
2023
September 30,
2023
June 30,
2023
March 31,
2023
Loans held for sale$— $— $17 $— $— 
Commercial:
Commercial and industrial$110 $82 $59 $71 $77 
Leasing— — — 
Owner occupied20 20 27 29 33 
Municipal— — — — — 
Total commercial132 104 86 100 110 
Commercial real estate:
Construction and land development22 22 — — 
Term42 39 40 13 16 
Total commercial real estate43 61 62 13 16 
Consumer:
Home equity credit line27 17 16 12 11 
1-4 family residential44 40 35 37 34 
Construction and other consumer real estate— — — — — 
Bankcard and other revolving plans— — — — 
Other— — — — 
Total consumer73 57 51 49 45 
Total nonaccrual loans$248 $222 $216 $162 $171 

Net Charge-Offs by Portfolio Type
(Unaudited)
(In millions)March 31,
2024
December 31,
2023
September 30,
2023
June 30,
2023
March 31,
2023
Commercial:
Commercial and industrial$$$$14 $(2)
Leasing— — — — — 
Owner occupied— — (1)— (1)
Municipal— — — — — 
Total commercial14 (3)
Commercial real estate:
Construction and land development(1)— — — 
Term— — — — 
Total commercial real estate(1)— — — 
Consumer:
Home equity credit line— — — (1)
1-4 family residential— — (2)
Construction and other consumer real estate— — — — — 
Bankcard and other revolving plans
Other— — — — 
Total consumer loans(1)
Total net charge-offs (recoveries)$$$14 $13 $— 



ZIONS BANCORPORATION, N.A.
Press Release – Page 15


CONSOLIDATED AVERAGE BALANCE SHEETS, YIELDS AND RATES
(Unaudited)Three Months Ended
March 31, 2024December 31, 2023March 31, 2023
(In millions)Average balance
Average
yield/rate
1
Average balance
Average
yield/rate
1
Average balance
Average
yield/rate
1
ASSETS
Money market investments:
Interest-bearing deposits$1,447 5.71 %$1,590 5.52 %$2,724 4.72 %
Federal funds sold and security resell agreements1,826 5.89 %1,704 5.91 %2,081 5.02 %
Total money market investments3,273 5.81 %3,294 5.72 %4,805 4.85 %
Securities:
Held-to-maturity10,277 2.25 %10,448 2.22 %11,024 2.28 %
Available-for-sale10,067 3.45 %10,013 3.48 %11,824 2.62 %
Trading account33 4.27 %39 4.80 %21 4.01 %
Total securities20,377 2.84 %20,500 2.84 %22,869 2.46 %
Loans held for sale56 6.80 %32 5.77 %0.26 %
Loans and leases:2
Commercial30,482 5.95 %30,219 5.81 %30,678 5.03 %
Commercial real estate13,504 7.29 %13,264 7.19 %12,876 6.59 %
Consumer13,921 5.10 %13,662 5.02 %12,599 4.62 %
Total loans and leases57,907 6.06 %57,145 5.94 %56,153 5.30 %
Total interest-earning assets81,613 5.25 %80,971 5.15 %83,832 4.49 %
Cash and due from banks710 739 543 
Allowance for credit losses on loans and debt securities(685)(681)(576)
Goodwill and intangibles1,058 1,060 1,064 
Other assets5,274 5,644 5,624 
Total assets$87,970 $87,733 $90,487 
LIABILITIES AND SHAREHOLDERS’ EQUITY
Interest-bearing deposits:
Savings and money market$38,044 2.73 %$37,941 2.71 %$32,859 0.77 %
Time9,777 4.81 %11,132 4.84 %2,934 2.68 %
Total interest-bearing deposits47,821 3.16 %49,073 3.19 %35,793 0.92 %
Borrowed funds:
Federal funds purchased and security repurchase agreements
1,748 5.38 %1,774 5.38 %5,614 4.65 %
Other short-term borrowings4,931 4.98 %2,282 5.16 %6,952 4.89 %
Long-term debt543 5.99 %541 6.06 %653 6.85 %
Total borrowed funds7,222 5.15 %4,597 5.35 %13,219 4.88 %
Total interest-bearing liabilities55,043 3.42 %53,670 3.38 %49,012 1.99 %
Noninterest-bearing demand deposits25,537 26,851 34,363 
Other liabilities1,661 1,792 2,058 
Total liabilities82,241 82,313 85,433 
Shareholders’ equity:
Preferred equity440 440 440 
Common equity5,289 4,980 4,614 
Total shareholders’ equity5,729 5,420 5,054 
Total liabilities and shareholders’ equity$87,970 $87,733 $90,487 
Spread on average interest-bearing funds1.83 %1.77 %2.50 %
Impact of net noninterest-bearing sources of funds1.11 %1.14 %0.83 %
Net interest margin2.94 %2.91 %3.33 %
Memo: total cost of deposits2.06 %2.06 %0.47 %
Memo: total deposits and interest-bearing liabilities$80,580 2.34 %$80,521 2.25 %$83,375 1.17 %
1 Rates are calculated using amounts in thousands and a tax rate of 21% for the periods presented.
2 Net of unamortized purchase premiums, discounts, and deferred loan fees and costs.



ZIONS BANCORPORATION, N.A.
Press Release – Page 16


NON-GAAP FINANCIAL MEASURES
(Unaudited)
This press release presents non-GAAP financial measures in addition to GAAP financial measures. The adjustments to reconcile from the applicable GAAP financial measures to the non-GAAP financial measures are presented in the following schedules. We consider these adjustments to be relevant to ongoing operating results and provide a meaningful basis for period-to-period comparisons. We use these non-GAAP financial measures to assess our performance and financial position. We believe that presenting these non-GAAP financial measures allows investors to assess our performance on the same basis as that applied by our management and the financial services industry.
Non-GAAP financial measures have inherent limitations and are not necessarily comparable to similar financial measures that may be presented by other financial services companies. Although non-GAAP financial measures are frequently used by stakeholders to evaluate a company, they have limitations as an analytical tool and should not be considered in isolation or as a substitute for analysis of results reported under GAAP.
Tangible Common Equity and Related Measures
Tangible common equity and related measures are non-GAAP measures that exclude the impact of intangible assets and their related amortization. We believe these non-GAAP measures provide useful information about our use of shareholders’ equity and provide a basis for evaluating the performance of a business more consistently, whether acquired or developed internally.
RETURN ON AVERAGE TANGIBLE COMMON EQUITY (NON-GAAP)
Three Months Ended
(Dollar amounts in millions)March 31,
2024
December 31,
2023
September 30,
2023
June 30,
2023
March 31,
2023
Net earnings applicable to common shareholders (GAAP)$143 $116 $168 $166 $198 
Adjustments, net of tax:
Amortization of core deposit and other intangibles
Adjusted net earnings applicable to common shareholders, net of tax(a)$144 $117 $169 $167 $199 
Average common equity (GAAP)$5,289 $4,980 $4,938 $4,818 $4,614 
Average goodwill and intangibles(1,058)(1,060)(1,061)(1,063)(1,064)
Average tangible common equity (non-GAAP)(b)$4,231 $3,920 $3,877 $3,755 $3,550 
Number of days in quarter(c)91 92 92 91 90 
Number of days in year(d)366 365 365 365 365 
Return on average tangible common equity (non-GAAP) 1
(a/b/c)*d13.7 %11.8 %17.3 %17.8 %22.7 %
1 Excluding the effect of AOCI from average tangible common equity would result in associated returns of 8.4%, 6.7%, 9.9%, 10.0%, and 12.3% for the periods presented, respectively.



ZIONS BANCORPORATION, N.A.
Press Release – Page 17


TANGIBLE EQUITY RATIO, TANGIBLE COMMON EQUITY RATIO, AND TANGIBLE BOOK VALUE PER COMMON SHARE (ALL NON-GAAP MEASURES)
(Dollar amounts in millions, except per share amounts)March 31,
2024
December 31,
2023
September 30,
2023
June 30,
2023
March 31,
2023
Total shareholders’ equity (GAAP)$5,829 $5,691 $5,315 $5,283 $5,184 
Goodwill and intangibles(1,057)(1,059)(1,060)(1,062)(1,063)
Tangible equity (non-GAAP)(a)4,772 4,632 4,255 4,221 4,121 
Preferred stock(440)(440)(440)(440)(440)
Tangible common equity (non-GAAP)(b)$4,332 $4,192 $3,815 $3,781 $3,681 
Total assets (GAAP)$87,060 $87,203 $87,269 $87,230 $88,573 
Goodwill and intangibles(1,057)(1,059)(1,060)(1,062)(1,063)
Tangible assets (non-GAAP)(c)$86,003 $86,144 $86,209 $86,168 $87,510 
Common shares outstanding (in thousands)(d)147,653 148,153 148,146 148,144 148,100 
Tangible equity ratio (non-GAAP) 1
(a/c)5.5 %5.4 %4.9 %4.9 %4.7 %
Tangible common equity ratio (non-GAAP)(b/c)5.0 %4.9 %4.4 %4.4 %4.2 %
Tangible book value per common share (non-GAAP)(b/d)$29.34 $28.30 $25.75 $25.52 $24.85 
Efficiency Ratio and Adjusted Pre-Provision Net Revenue
The efficiency ratio is a measure of operating expense relative to revenue. We believe the efficiency ratio provides useful information regarding the cost of generating revenue. We make adjustments to exclude certain items that are not generally expected to recur frequently, as identified in the subsequent schedule, which we believe allows for more consistent comparability across periods. Adjusted noninterest expense provides a measure as to how we are managing our expenses. Adjusted pre-provision net revenue enables management and others to assess our ability to generate capital. Taxable-equivalent net interest income allows us to assess the comparability of revenue arising from both taxable and tax-exempt sources.
EFFICIENCY RATIO (NON-GAAP) AND ADJUSTED PRE-PROVISION NET REVENUE (NON-GAAP)
Three Months Ended
(Dollar amounts in millions)March 31,
2024
December 31,
2023
September 30,
2023
June 30,
2023
March 31,
2023
Noninterest expense (GAAP) (a)$526 $581 $496 $508 $512 
Adjustments:
Severance costs— — — 13 
Amortization of core deposit and other intangibles
Restructuring costs— — — — 
FDIC special assessment13 90 — — — 
Total adjustments(b)15 92 14 
Adjusted noninterest expense (non-GAAP)(c)=(a-b)$511 $489 $493 $494 $509 
Net interest income (GAAP)(d)$586 $583 $585 $591 $679 
Fully taxable-equivalent adjustments(e)10 10 11 11 
Taxable-equivalent net interest income (non-GAAP)(f)=(d+e)596 593 596 602 688 
Noninterest income (GAAP)(g)156 148 180 189 160 
Combined income (non-GAAP)(h)=(f+g)752 741 776 791 848 
Adjustments:
Fair value and nonhedge derivative income (loss)(9)(3)
Securities gains (losses), net(2)(1)— 
Total adjustments 1
(i)(1)(10)11 (2)
Adjusted taxable-equivalent revenue (non-GAAP)(j)=(h-i)$753 $751 $765 $790 $850 
Pre-provision net revenue (PPNR) (non-GAAP)(h)-(a)$226 $160 $280 $283 $336 
Adjusted PPNR (non-GAAP)(j)-(c)242 262 272 296 341 
Efficiency ratio (non-GAAP)(c/j)67.9 %65.1 %64.4 %62.5 %59.9 %
1 Excluding the $13 million gain on sale of bank-owned premises recorded in dividends and other income, the efficiency ratio for the three months ended June 30, 2023 would have been 63.6%.

earningspresentation-202
April 22, 2024 First Quarter 2024 Financial Review


 
2 Forward-Looking Statements; Use of Non-GAAP Financial Measures Forward Looking Information This presentation includes “forward-looking statements” as that term is defined in the Private Securities Litigation Reform Act of 1995. These statements are based on management’s current expectations and assumptions regarding future events or determinations, all of which are subject to known and unknown risks, uncertainties, and other factors that may cause our actual results, performance or achievements, industry trends, and results or regulatory outcomes to differ materially from those expressed or implied. Forward-looking statements include, among others: Statements with respect to the beliefs, plans, objectives, goals, targets, commitments, designs, guidelines, expectations, anticipations, and future financial condition, results of operations and performance of Zions Bancorporation, National Association and its subsidiaries (collectively “Zions Bancorporation, N.A.,” “the Bank,” “we,” “our,” “us”); and Statements preceded or followed by, or that include the words “may,” “might,” “can,” “continue,” “could,” “should,” “would,” “believe,” “anticipate,” “estimate,” “forecasts,” “expect,” “intend,” “target,” “commit,” “design,” “plan,” “projects,” “will,” and the negative thereof and similar words and expressions. Forward-looking statements are not guarantees, nor should they be relied upon as representing management’s views as of any subsequent date. Actual results and outcomes may differ materially from those presented. Although the following list is not comprehensive, important factors that may cause material differences include: The quality and composition of our loan and securities portfolios and the quality and composition of our deposits; Changes in general industry, political and economic conditions, including elevated inflation, economic slowdown or recession, or other economic challenges; changes in interest and reference rates, which could adversely affect our revenue and expenses, the value of assets and liabilities, and the availability and cost of capital and liquidity; deterioration in economic conditions that may result in increased loan and leases losses; The effects of newly enacted and proposed regulations affecting us and the banking industry, as well as changes and uncertainties in applicable laws, and fiscal, monetary, regulatory, trade, and tax policies, and actions taken by governments, agencies, central banks, and similar organizations, including those that result in decreases in revenue; increases in bank fees, insurance assessments and capital standards; and other regulatory requirements; Competitive pressures and other factors that may affect aspects of our business, such as pricing and demand for our products and services, and our ability to recruit and retain talent; The impact of technological advancements, digital commerce, artificial intelligence, and other innovations affecting the banking industry; Our ability to complete projects and initiatives and execute on our strategic plans, manage our risks, control compensation and other expenses, and achieve our business objectives; Our ability to develop and maintain technology, information security systems and controls designed to guard against fraud, cybersecurity, and privacy risks; Our ability to provide adequate oversight of our suppliers or prevent inadequate performance by third parties upon whom we rely for the delivery of various products and services; Natural disasters, pandemics, catastrophic events and other emergencies and incidents and their impact on our and our customer’s operations and business and communities, including the increasing difficulty in, and the expense of, obtaining property, auto, business, and other insurance products; Governmental and social responses to environmental, social, and governance issues, including those with respect to climate change; Securities and capital markets behavior, including volatility and changes in market liquidity and our ability to raise capital; The possibility that our recorded goodwill could become impaired, which may have an adverse impact on our earnings and shareholders’ equity, but not on our regulatory capital; The impact of bank closures or adverse developments at other banks on general investor sentiment regarding the stability and liquidity of banks; Adverse news and other expressions of negative public opinion whether directed at us, other banks, the banking industry, or otherwise that may adversely affect our reputation and that of the banking industry generally; Protracted congressional negotiations and political stalemates regarding government funding and other issues, including those that increase the possibility of government shutdowns, downgrades in United States (“U.S.”) credit ratings, or other economic disruptions; and The effects of wars and geopolitical conflicts, such as the ongoing war between Russia and Ukraine, the war in the Middle East, and other local, national, or international disasters, crises, or conflicts that may occur in the future. Factors that could cause our actual results, performance or achievements, industry trends, and results or regulatory outcomes to differ materially from those expressed or implied in the forward-looking statements are discussed in our 2023 Form 10-K and subsequent filings with the Securities and Exchange Commission (SEC) and are available on our website (www.zionsbancorporation.com) and from the SEC (www.sec.gov). We caution against the undue reliance on forward-looking statements, which reflect our views only as of the date they are made. Except to the extent required by law, we specifically disclaim any obligation to update any factors or to publicly announce the revisions to any forward-looking statements to reflect future events or developments. Use of Non-GAAP Financial Measures: This document contains several references to non-GAAP measures, including but not limited to, pre-provision net revenue and the “efficiency ratio,” which are common industry terms used by investors and financial services analysts. Certain of these non-GAAP measures are key inputs into Zions’ management compensation and are used in Zions’ strategic goals that have been and may continue to be articulated to investors. Therefore, the use of such non-GAAP measures are believed by management to be of substantial interest to the consumers of these financial disclosures and are used prominently throughout the disclosures. A reconciliation of the difference between such measures and GAAP financials is provided within the document, and users of this document are encouraged to carefully review this reconciliation.


 
Key Metrics 3 Financial Performance Highlights  Earning assets continue to reprice in the higher interest rate environment while funding costs increased modestly  We are investing in the business and expanding product capabilities while managing expense growth (1Q expenses include seasonal share-based comp)  Net charge-offs were 0.04% of loans, annualized and remain well below peers  Loss-absorbing capital continues to strengthen, with CET1 at 10.4%, up from 9.9% a year ago  Elevated efficiency ratio largely reflects recent revenue pressure related to accelerated deposit repricing 1Q24 4Q23 Net earnings to common $143 million $116 million Diluted earnings per share (GAAP) $0.96 $0.78 Loan growth Ending 0.6% Average 1.3% Ending 1.6% Average 0.3% Customer deposit growth (excluding brokered) Ending -0.8% Average -1.1% Ending 2.4% Average 3.7% Loan-to-deposit ratio (ending) 78% 77% Net charge-offs / loans (annualized) 0.04% (annualized) 0.06% Return on average tangible common equity1 13.7% 11.8% Common equity tier 1% 10.4% 10.3% Efficiency ratio1 67.9% 65.1% (1) See Appendix for non-GAAP financial measures.


 
$1.33 $1.11 $1.13 $0.78 $0.96 1Q23 2Q23 3Q23 4Q23 1Q24 Diluted Earnings Per Share Notable Items1: 1Q24:  $(0.07) per share negative impact from FDIC Special Assessment 4Q23:  $(0.46) per share negative impact from FDIC Special Assessment  $(0.05) per share negative impact from Credit Valuation Adjustment (“CVA”) 3Q23:  No items with impact > $0.05 per share during the quarter 2Q23:  $(0.07) per share negative impact from severance expense  $0.07 per share positive impact from gain on sale of property 1Q23:  $(0.06) per share negative impact from tax contingency reserve 4 The additional FDIC special assessment reduced earnings per share by $0.07 in the current quarter Diluted Earnings per Share (1) Items that were $0.05 per share or more. $(0.23) $(0.23) $(0.21) $- $(0.07) 1Q23 2Q23 3Q23 4Q23 1Q24 EPS Impact of Provision for Credit Losses


 
$3 36 $2 83 $2 80 $1 60 $2 26 $3 41 $2 96 $2 72 $2 62 $2 42 1Q23 2Q23 3Q23 4Q23 1Q24 Pre-provision net revenue (PPNR) (non-GAAP) Adjusted PPNR (non-GAAP) Pre-Provision Net Revenue (“PPNR”) Linked-quarter decline in Adjusted PPNR primarily from increased noninterest expense due to seasonality in compensation (1) PPNR includes taxable-equivalent revenue; Adjusted PPNR adjusts for items such as severance costs, restructuring costs, amortization of other intangibles, FDIC special assessment, and securities gains (losses). See Appendix for non-GAAP financial measures. PPNR1 ($ millions) 5 Linked quarter (1Q24 vs. 4Q23):  Adjusted PPNR decreased 8%:  Slightly increased net interest income  Stable customer-related noninterest income  Adjusted noninterest expense increase of 4% mainly attributable to seasonal expenses Year-over-year (1Q24 vs. 1Q23):  Adjusted PPNR decreased 29%:  Decrease of 13% in taxable-equivalent net interest income due to higher cost of funding  Increase of 94% in interest expense  Slightly increased adjusted noninterest expense


 
$679 $591 $585 $583 $586 3.33% 2.92% 2.93% 2.91% 2.94% 0.00% 1.00% 2.00% 3.00% 4.00% 5.00% $0 1Q23 2Q23 3Q23 4Q23 1Q24 Net Interest Income (“NII”) and Net Interest Margin (“NIM”) Net Interest Income Net Interest Margin 6 Net interest income rose slightly as earning asset repricing offset a modest increase in funding costs ($ millions) Linked quarter (1Q24 vs. 4Q23):  Net interest income rose slightly  Interest earned on money market & securities decreased $3 million or 2%  Interest earned on loans increased $17 million or 2%  Interest paid on deposits decreased $19 million or 5%  Interest paid on borrowings increased $30 million or 48% Year-over-year (1Q24 vs. 1Q23):  Net interest income declined 14%  Interest income increased $134 million or 15%  Interest expense increased $227 million or 94%  Interest paid on deposits increased $294 million  Interest paid on borrowings decreased $67 million


 
Year-Over-Year (1Q24 vs. 1Q23) Net Interest Margin (“NIM”) 7 The net interest margin has been relatively stable for the past four quarters Loans Deposits Money Mkt & Securities Borrowings Free Funds1 1Q23 1Q24 Linked Quarter (1Q24 vs. 4Q23) 4Q23 1Q24 Loans Deposits Money Mkt & Securities Borrowings Free Funds1 Earning asset yields continue to improve while rate of increase on liabilities slows (1) The impact of noninterest-bearing sources of funds on the net interest margin is calculated as the difference between interest earning assets and interest-bearing liabilities divided by earnings assets multiplied by rate paid on interest bearing liabilities.


 
$151 $162 $157 $150 $151 1Q23 2Q23 3Q23 4Q23 1Q24 Noninterest Income and Revenue 8 Customer-Related Noninterest Income (1) Stable noninterest income attributable to higher Capital Markets fees offsetting modest declines in other categories (1) Reflects total customer-related noninterest income, which excludes items such as fair value and non-hedge derivative income, securities gains (losses), and other items, as detailed in the noninterest income information located in the earnings release. (2) Adjusted revenue is the sum of taxable-equivalent net interest income and noninterest income less adjustments. It excludes the impact of securities gains/losses and fair value and non-hedge derivative income. See Appendix for non-GAAP financial measures. ($ millions) $8 39 $7 80 $7 65 $7 31 $7 42 $8 50 $7 90 $7 65 $7 51 $7 53 1Q23 2Q23 3Q23 4Q23 1Q24 Total Revenue (GAAP) Adjusted Revenue (Non-GAAP) Total Revenue (2) ($ millions)


 
$5 12 $5 08 $4 96 $5 81 $5 26 $5 09 $4 94 $4 93 $4 89 $5 11 59.9% 62.5% 64.4% 65.1% 67.9% 1Q23 2Q23 3Q23 4Q23 1Q24 NIE (GAAP) Adjusted NIE (Non-GAAP) Efficiency Ratio ($ millions) Noninterest Expense 9 Adjusted noninterest expense increased linked quarter due to seasonal increases in compensation  Total noninterest expense decreased $55 million linked quarter and includes an additional $13 million of FDIC special assessment ($90 million accrued during 4Q23)  Adjusted noninterest expense increased $22 million linked quarter, mainly driven by seasonal increases in compensation  Adjusted noninterest expense was up 0.4% compared to prior year quarter, reflecting ongoing expense management efforts Notable items in:  1Q24: $13 million FDIC special assessment  1Q24: $12 million increase in share-based compensation  4Q23: $90 million FDIC special assessment  2Q23: $13 million severance expense  1Q23: $13 million increase in share-based compensation Noninterest Expense (NIE) (1) (1) Adjusted for items such as severance costs, restructuring costs, FDIC special assessment, and other real estate expense. See Appendix for non-GAAP financial measures. (1)


 
$56.2 $56.7 $57.0 $57.1 $57.9 5.30% 5.65% 5.84% 5.94% 6.06% $0.0 $25.0 $50.0 $75.0 $100.0 1Q23 2Q23 3Q23 4Q23 1Q24 Average Loan and Deposit Balances Average Total Loans Yield on Total Loans Average Total Deposits Cost of Total Deposits 10 Yield on loans continued to rise as rates reset in a higher-rate environment while total cost of deposits was flat $35.8 $39.8 $47.8 $49.1 $47.8 $34.4 $29.8 $27.9 $26.9 $25.5 $70.2 $69.6 $75.6 $75.9 $73.4 0.47% 1.27% 1.92% 2.06% 2.06% $0.0 $25.0 $50.0 $75.0 $100.0 1Q23 2Q23 3Q23 4Q23 1Q24 Average Noninterest-bearing deposits Average Interest-bearing deposits ($ billions) ($ billions) Zions’ average cost of total deposits reflect a total deposit beta1 of 39% and an interest-bearing deposit beta of 60% (1) Deposit beta compares the change in the cost of deposits vs. the change in the target fed funds rate relative to 4Q21.


 
$64 $66 $69 $71 $70$5 $8 $6 $4 $4 $13 $6 $5 $5 $5 - 10 20 30 40 50 60 70 80 90 100 1Q23 2Q23 3Q23 4Q23 1Q24 Ending deposits declined ~$720 million vs. 4Q23; customer deposits decreased ~$580 million 1Q24 total funding costs increased 9 basis points due to higher average short-term borrowings  Noninterest-bearing demand deposits declined $1.1 billion, or 4.2% linked-quarter  Brokered deposits were flat linked-quarter  Short-term borrowings have been reduced by $8 billion since their peak in 1Q23 Deposit Balance and Borrowing Trends Average Deposits and Borrowings ($ billions) Ending Deposits and Borrowings $69 $63 $68 $70 $69 $1 $7 $8 $6 $4 $13 $13 $5 $5 $7 1.17% 1.88% 2.10% 2.25% 2.34% 0.00% 0.50% 1.00% 1.50% 2.00% 2.50% 3.00% 3.50% 4.00% 4.50% - 10 20 30 40 50 60 70 80 90 100 1Q23 2Q23 3Q23 4Q23 1Q24 ($ billions) 11


 
Securities & Money Market Investments 12 Total Securities Portfolio and Money Market Investments (period-end balances) $22.6 $21.6 $20.7 $20.7 $20.2 $3.4 $2.3 $3.1 $2.4 $2.6 1Q23 2Q23 3Q23 4Q23 1Q24 Total Securities Money Market Investments ($ billions) The bank has strong on-balance sheet liquidity The investment portfolio is designed to be a storehouse of balance sheet liquidity  Principal and prepayment-related cash flows from securities were $712 million for the quarter  The composition of the investment portfolio allows for deep on-balance sheet liquidity through the repo market  Approximately 90% of securities are U.S. Government and U.S. Government Agency/GSE securities 32% 30% 30% 29% 28%Percent of earning assets The investment portfolio is also used to balance interest rate risk  The estimated deposit duration at March 31, 2024 is assumed to be longer than the loan duration (including swaps); the investment portfolio brings balance to this mismatch  The estimated price sensitivity of the securities portfolio is 3.6 percent (including the impact of fair value hedges) compared to 4.1 percent in the prior year quarter


 
-0.5% 1.8% 2.8% -100 Implied +100 bps 1Q25 vs. 1Q24 Net Interest Income – Outlook & Rate Sensitivity 13 The rate path implied by the forward curve reveals liability sensitivity if short-term rates fall faster than long-term rates (1) Assumes no change in the size or composition of the earning assets excluding derivative hedge activity, while it assumes a change in composition of deposits (a lesser proportion of noninterest-bearing relative to total deposits) (2) This analysis suggests latent interest rate sensitivity of +0.8%, which reflects future changes in net interest income (“NII”) based upon past rate movements that have yet to be fully realized in revenue, and emergent interest rate sensitivity adds +1.0% reflecting changes to NII based upon future rate movements implied by the forward rate curve at 3/31/2024. Net Interest Income Sensitivity Based on the yield curve implied forward path in rates at 1Q24 (Fed Funds Target ends 2024 at 4.75%), net interest income would increase 1.8% in 1Q25 vs. 1Q24: Latent (2) sensitivity: NII estimated to increase by approximately 0.8% in 1Q25 This reflects continued asset repricing along with a total deposit cost increase of approximately 51 basis points by 1Q25, which is consistent with a 49% through-the-cycle beta Emergent (2) sensitivity: NII estimated to increase by approximately 1.0%, in addition to Latent, in 1Q25 +100 and -100 parallel interest rate shocks to the implied forward rate path illustrate moderate rate sensitivity This estimate does not include any changes to the size or composition of earning assets; it reflects existing swap maturities and forward-starting swaps Interest Rate Impacts on Net Interest Income(1)


 
14 Credit Quality Ratios Net charge-offs remain low, with trailing 12 months net charge-offs at 0.07% of average loans Key Credit Metrics  Net charge-offs (recoveries), relative to average loans:  0.04% annualized in 1Q24  0.07% over the last 12 months  0.44%: NPAs+90(1)/loans + OREO  NPA+90 balance increased $26 million in 1Q24 from 4Q23  1.7%: Classified loans/loans  Classified balance increased $141 million in 1Q24 from 4Q23, driven primarily by a small number of loans in the commercial portfolio  3.3%: Criticized loans/loans  Criticized balance increased $297 million in 1Q24 from 4Q23, driven primarily by interest rate pressure in the multifamily portfolio Allowance for Credit Losses:  1.27% of total loans and leases, up 1 basis point from 4Q23 reflecting incremental reserves for commercial real estate, offset by an improved outlook with respect to the likelihood of recession (1) Nonperforming assets plus accruing loans that were ≥ 90 days past due Note: Net charge-offs / average loans, and provision / average loans ratios are annualized for all periods shown Credit Quality 0.00% 0.09% 0.10% 0.06% 0.04% 0.32% 0.32% 0.29% 0.00% 0.09% 1Q23 2Q23 3Q23 4Q23 1Q24 NCOs / Avg Loans (ann.) Provision / Avg Loans (ann.) 0.0% 1.0% 2.0% 3.0% 4.0% 5.0% 1Q23 2Q23 3Q23 4Q23 1Q24 Criticized / Loans NPAs + 90 / Loans + OREO Classified / Loans ACL / Loans


 
15 Commercial Real Estate Summary ($13.6 billion balance) Term CRE ($10.9B)  Conservative weighted-average LTVs (< 60%)  Maturity distribution: 20% on average annually over next 3 years  Average & median loan size of $3.9 million & < $1 million  Total term CRE portfolio 7.8% criticized; 2.5% classified; 0.4% nonaccrual; 0.7% delinquencies Construction and Land Development ($2.7B)  Land and A&D less than $250 million  Total construction portfolio 3.7% criticized; 0.9% classified; 0.1% nonaccrual; 0.2% delinquencies Office ($1.9B: $1.76B term | $0.2B construction)  70% suburban and 30% Central Business District  Average LTV < 60%  Average & median loan size of $4.6 million & < $1 million  11.0% criticized; 7.6% classified; 1.4% nonaccrual; 2.1% delinquencies  No new office nonaccruals or charge-offs in 1Q24  80% term, 20% construction  Allowance for credit losses: 2.3% of balances / 33% of criticized balances  Portfolio growth has been carefully managed for over a decade through disciplined concentration limits  Granular portfolio with solid sponsor or guarantor support  Diversified by property type and location The commercial real estate portfolio is granular and well diversified Note: Loan-to-value (LTV) calculations reflect most current appraisal in the denominator and the current outstanding balance in the numerator. Multifamily, 28% Industrial, 24%Office, 14% Retail, 11% Hospitality, 5% Residential Construction, 4% All Other CRE, 14% Portfolio Composition As of March 31, 2024


 
Net Charge-offs annualized, as a percentage of risk-weighted assets (0 .0 1% ) (0 .0 1% ) 0. 01 % 0. 04 % 0. 06 % 0. 16 % (0 .0 2% ) 0. 00 % 0. 08 % 0. 08 % 0. 05 % 0. 04 % (4%) (2%) 0% 2% 4% 6% 8% 10% 12% 14% 2Q 21 3Q 21 4Q 21 1Q 22 2Q 22 3Q 22 4Q 22 1Q 23 2Q 23 3Q 23 4Q 23 1Q 24 Capital Strength 16 Loss-absorbing capital remains strong relative to our risk profile; low credit losses relative to CET1 + ACL Common Equity Tier 1 Capital and Allowance for Credit Losses as a percentage of risk-weighted assets 11 .3 % 10 .9 % 10 .2 % 10 .0 % 9. 9% 9. 6% 9. 8% 9. 9% 10 .0 % 10 .2 % 10 .3 % 10 .4 % 12 .3 % 11 .8 % 11 .1 % 10 .9 % 10 .7 % 10 .5 % 10 .7 % 11 .0 % 11 .1 % 11 .3 % 11 .3 % 11 .5 % 0% 2% 4% 6% 8% 10% 12% 14% 2Q 21 3Q 21 4Q 21 1Q 22 2Q 22 3Q 22 4Q 22 1Q 23 2Q 23 3Q 23 4Q 23 1Q 24 Common Equity Tier 1 ACL / Risk-weighted Assets


 
Financial Outlook (1Q 2025E vs 1Q 2024A), as of April 22nd, 2024 17 Outlook Comments Stable to slightly increasing  Slower near-term growth due to interest rates though customer sentiment and demand improved during the quarter, particularly in commercial pipelines Stable to slightly increasing  Continued stability expected with potential upside, particularly if short-term rates decline; earning assets will continue to reprice upward if interest rates hold Moderately Increasing  Customer-related noninterest income expected to see continued growth from investment in Capital Markets and Wealth Slightly Increasing  Technology costs and investments in the business expected to put mild pressure on noninterest expense Increasing Organically  Continued AOCI improvement Customer-Related Noninterest Income Loan Balances (period-end) Net Interest Income (NII) Common Equity Adjusted Noninterest Expense


 
Zions Bancorporation Drives Value for its Stakeholders 18 We are determined to help build strong, successful communities, create economic opportunity and help our clients achieve greater financial strength through the relationships we develop and the services we provide. Distinctive Local Operating Model Managing Risk Delivering Value to Our Stakeholders  Transformation of our core systems to a modern, real-time architecture improving banker productivity and customer experience  New digital products and services streamlining our customer interactions  Returning capital to shareholders  Focus on serving small- to medium-sized businesses, resulting in a granular deposit franchise  Local decision making and empowered bankers support strong customer relationships  Ranked third among all U.S. banks in overall 2023 Greenwich Excellence Awards  Have built and maintained a robust risk management team and framework since the global financial crisis  Net credit losses to loan ratio that is consistently in the top quartile of peer banks  Empower every employee to be accountable for assessing and managing risk Across 11 western states, our footprint includes some of the strongest markets in the country  These states create 35% of national GDP  Population and job growth outpace national average Strong Geographic Footprint


 
 Financial Results Summary  Accumulated Other Comprehensive Income (AOCI)  Balance Sheet Profitability  Loan Growth by Type  Earning Asset Repricing  Interest Rate Swaps  Interest Rate Sensitivity – Parallel Shock Analysis  Allowance for Credit Losses  Loan Loss Severity (NCOs as a percentage of nonaccrual loans)  Credit Metrics: Commercial Real Estate  Coalition Greenwich Customer Satisfaction  Non-GAAP Financial Measures 19 Appendix


 
Financial Results Summary 20 Improving fundamentals, strong credit quality Three Months Ended (Dollar amounts in millions, except per share data) March 31, 2024 December 31, 2023 September 30, 2023 June 30, 2023 Earnings Results: Diluted Earnings Per Share $ 0.96 $ 0.78 $ 1.13 $ 1.11 Net Earnings Applicable to Common Shareholders 143 116 168 166 Net Interest Income 586 583 585 591 Noninterest Income 156 148 180 189 Noninterest Expense 526 581 496 508 Pre-Provision Net Revenue - Adjusted (1) 242 262 272 296 Provision for Credit Losses 13 - 41 46 Ratios: Return on Assets(2) 0.70 % 0.57 % 0.80 % 0.79 % Return on Common Equity(3) 10.9 % 9.2 % 13.5 % 13.8 % Return on Tangible Common Equity(3) 13.7 % 11.8 % 17.3 % 17.8 % Net Interest Margin 2.94 % 2.91 % 2.93 % 2.92 % Yield on Loans 6.06 % 5.94 % 5.84 % 5.65 % Yield on Securities 2.84 % 2.84 % 2.73 % 2.55 % Average Cost of Total Deposits(4) 2.06 % 2.06 % 1.92 % 1.27 % Efficiency Ratio (1) 67.9 % 65.1 % 64.4 % 62.5 % Effective Tax Rate 24.6 % 16.0 % 23.2 % 22.6 % Ratio of Nonperforming Assets to Loans, Leases and OREO 0.44 % 0.39 % 0.38 % 0.29 % Annualized Ratio of Net Loan and Lease Charge-offs to Average Loans 0.04 % 0.06 % 0.10 % 0.09 % Common Equity Tier 1 Capital Ratio(5) 10.4 % 10.3 % 10.2 % 10.0 % (1) Adjusted for items such as severance costs, restructuring costs, amortization of other intangibles, FDIC special assessment, and securities gains (losses). See Appendix for non-GAAP financial measures; (2) Net Income before Preferred Dividends used in the numerator; (3) Net Income Applicable to Common used in the numerator; (4) Includes noninterest-bearing deposits; (5) Current period ratios and amounts represent estimates.


 
Accumulated Other Comprehensive Income/Loss (AOCI) Projected AOCI improvement reflects relative stability in higher rate environment due to hedging strategy $ Bi lli on s Projected AOCI 211. AFS securities burndown based on path of forward curve at 12/31/23 and 3/31/2024 2. Includes accretion of unrealized losses related to the 4Q22 transfers of AFS securities to HTM The loss in AOCI will decline as the underlying investments pay down and mature  Change in implied forward curve from 12/31/23 to 3/31/24 has a minimal impact to 4Q25 AOCI projection  The $2.7 billion Accumulated Other Comprehensive Loss is expected to improve by $900 million, or 30%, from 4Q23 to 4Q25  This would add 90 basis points to the current tangible common equity ratio, all else equal  This is approximately $5.50 per share on a book value basis, versus current quarter $3.1 $2.7 $2.2 $1.8 $2.2 $1.8 4Q22 4Q23 4Q24 4Q25 as of 12/31/2023 as of 3/31/2024 Actual Projection Based on forward curve:


 
0.91% 0.79% 0.80% 0.57% 0.70% 1Q23 2Q23 3Q23 4Q23 1Q24 22.7% 17.8% 17.3% 11.8% 13.7% 1Q23 2Q23 3Q23 4Q23 1Q24 Balance Sheet Profitability 22 Profitability impacted by higher funding costs while 4Q23 & 1Q24 include the impact of the FDIC special assessment Return on Assets Return on Tangible Common Equity Return on Tangible Common Equity is a non-GAAP measure. See Appendix for non-GAAP financial measures. Excluding the effect of AOCI from average tangible common equity would result in associated returns of 12.3%, 10.0%, 9.9%, 6.7%, and 8.4% for the periods presented, respectively.


 
Loan Growth in Detail Loan growth in 1-4 Family Mortgage, Term Commercial Real Estate and Owner Occupied Linked Quarter Loan Balance Growth Total Loans: +0.6% Linked quarter:  Period-end loans increased $330 million or 0.6%  Loan growth in dollars predominantly in 1-4 Family, Term Commercial Real Estate, & Owner Occupied C&I  Balance declines in C&I, Muni, and Consumer Construction G ro w th R at e: L in ke d Q ua rt er , n ot a nn ua liz ed Dollar Growth: Linked Quarter 23 C&I (ex-Oil & Gas), -1% Owner occupied, 1% CRE C&D, 1% CRE Term, 2% Home Equity, 1% 1-4 Family, 4% Energy (Oil & Gas), 2% Municipal, -1% Other, -8% -10% -8% -6% -4% -2% 0% 2% 4% 6% 8% 10% -$300 -$200 -$100 $0 $100 $200 $300 $400 $500 Note: circle size indicates relative proportion of loan portfolio as of 1Q24. ($ millions)


 
Simulated Repricing Expectations: Earning Assets and Loans 24 A substantial portion of earning assets reset within one year with additional resets in later periods Note: Assets are assumed to experience prepayments, amortization and maturity events, in addition to interest rate resets. 52% 11% 8% 6% 9% 14% 52% 12% 10% 6% 6% 14% ≤ 3m 4-12m 1-2 yrs 2-3 yrs 3-5 yrs > 5 yrs Pe rc en t o f L oa ns Loans: Rate Reset and Cash Flow Profile Loans After Hedging42% 11% 9% 7% 10% 21% 45% 11% 10% 7% 6% 21% ≤ 3m 4-12m 1-2 yrs 2-3 yrs 3-5 yrs > 5 yrs Pe rc en t o f E ar ni ng A ss et s Earning Assets Rate Reset and Cash Flow Profile Earning Assets After Hedging


 
25 Interest Rate Swaps at March 31, 2024 Swaps are used to balance our interest rate sensitivity Average Outstanding Notional Weighted Average Fixed Rate Received Weighted Average Maturity 4Q22 $8,133 1.91% 8/25 1Q23 $4,433 1.85% 10/24 2Q23 $2,850 2.40% 7/24 3Q23 $2,550 2.37% 8/24 4Q23 $1,450 2.66% 9/24 1Q24 $850 2.53% 3/25 Received-Fixed Rate Loan & Long-Term Debt Cash Flow Hedges (pay floating rate) Average Outstanding Notional Weighted Average Fixed Rate Paid Weighted Average Maturity 4Q22 $1,228 1.83% 4/40 1Q23 $1,228 1.83% 4/40 2Q23 $4,072 3.13% 10/30 3Q23 $5,072 3.27% 4/30 4Q23 $5,071 3.27% 4/30 1Q24 $5,070 3.27% 4/30 Pay-Fixed Rate Securities Portfolio Fair Value Hedges / Fixed Rate Loan Hedges / Short-Term Debt Hedges (receive floating rate) (1) Cash flow hedges consist of receive-fixed swaps hedging pools of floating rate loans. Interest rate sensitivity is managed in part with portfolio interest rate hedges1 In 1Q24, $600 million in Receive-Fixed Swaps matured with an average Fixed Rate of 2.81%


 
Interest Rate Sensitivity – Parallel Rate Shocks 26 Standard parallel rate shocks suggest asset sensitivity (1) 12-month forward simulated impact of an instantaneous and parallel change in interest rates and assumes no change in the size or composition of the earning assets excluding derivative hedge activity, while it assumes a change in composition of deposits (a lesser proportion of noninterest-bearing relative to total deposits). -6% -2% 2% 5% -6% -3% 4% 7% −200 bps −100 bps +100 bps +200 bps Simulated Net Interest Income Sensitivity (1) as of 12/31/2023 as of 3/31/2024


 
526 777 914 917 835 695 574 529 553 514 546 590 636 678 711 738 729 736 1.08 1.56 1.66 1.68 1.56 1.30 1.12 1.04 1.09 1.00 1.04 1.09 1.14 1.20 1.25 1.30 1.26 1.27 1/1/20 CECL 1Q20 2Q20 3Q20 4Q20 1Q21 2Q21 3Q21 4Q21 1Q22 2Q22 3Q22 4Q22 1Q23 2Q23 3Q23 4Q23 1Q24 Allowance for Credit Losses ACL (%) 27 Allowance for Credit Losses (“ACL”) The ACL increase vs. 4Q23 reflects incremental reserves for Commercial Real Estate offset by a less negative economic outlook ($ millions)


 
8% 14 % 16 % 18 % 22 % 23 % 28 % 28 % 34 % 35 % 47 % 49 % 52 % 55 % 58 % 60 % 60 % 67 % W AL M TB CA DE ZI O N FH N BO KF W BS CM A EW BC W TF C KE Y CF G HB AN FI TB SN V CF R RF PN FP CO LB Loan Loss Severity Annualized NCOs / Nonaccrual Loans Five Year Average (2019Q1 – 2023Q4) Annualized NCOs / Nonaccrual Loans Fifteen Year Average (2009Q1 – 2023Q4) 28Source: S&P Global. Calculated using the average of annualized quarterly results. When problems arise, Zions generally experiences less severe loan losses due to strong collateral and underwriting practices 17 % 20 % 22 % 23 % 25 % 29 % 29 % 32 % 40 % 41 % 45 % 49 % 53 % 53 % 54 % 54 % 57 % 67 % BO KF M TB W AL ZI O N CA DE FH N CM A W BS CF G CF R W TF C KE Y PN FP RF HB AN EW BC SN V FI TB CO LB >1 00 % >1 00 %


 
CRE In-Depth Review: Commercial Real Estate 29 Limited tail loan-to-value risk in portfolio; controlled CRE growth Data is updated through 1Q24. LTV calculations in the “Appraised Value” distribution to reflect most current appraisal in the denominator and the outstanding balance in the numerator. For “Indexed Value” data series, we adjust the most recent appraisal based on the REIS Commercial Property Price Indices (specific to local markets). Index is applied to four major CRE property types. Percentages shown of CRE property types do not sum to 100% due to other property types not shown. Zions has modest “tail risk” in its CRE portfolio Term WAVG LTV % of CRE Term % of CRE Construction Multi-family 58% 27% 36% Industrial / Warehouse 57% 24% 22% Office 53% 16% 7% Retail 47% 13% 4% Hospitality 47% 6% 2% Total CRE Portfolio Trends Total CRE Problem Loan Trends as a percentage of total loans 20% 27% 28% 15% 6% 1% 0% 2% 16% 23% 36% 19% 4% 0% 0% 2% <=40% 41-50% 51-60% 61-70% 71-80% 81-90% 91-100% 100%+ Term CRE LTVs Appraised vs. Indexed Index Adjusted Most Recent Appraisal 0% 1% 2% 3% 4% 5% 6% 7% 8% 1Q22 2Q22 3Q22 4Q22 1Q23 2Q23 3Q23 4Q23 1Q24 Criticized % Classified % Nonaccrual % TTM GCO Rate 2.3 2.3 2.4 2.8 2.3 2.7 9.2 9.5 9.6 9.3 10.6 10.9 0.0 2.0 4.0 6.0 8.0 10.0 12.0 14.0 16.0 1Q19 1Q20 1Q21 1Q22 1Q23 1Q24 Construction Balances Term Balances


 
Disciplined Commercial Real Estate Growth Commercial real estate loan growth lags peers due to continued exercise of concentration risk discipline Data as of December 31, 2023; peer growth rates are normalized for significant acquisitions 0 50 100 150 200 250 300 350 1Q 15 2Q 16 3Q 17 4Q 18 1Q 20 2Q 21 3Q 22 4Q 23 ZION Peer Top Quartile Peer Bottom Quartile Indexed: 1Q15 = 100 Commercial Real Estate Excluding Owner Occupied 30 Zions has exercised caution in CRE concentrations for more than a decade and in underwriting standards for many decades.  Key factors for consideration in credit risk within CRE  Measured and disciplined growth compared to peers  Significant borrower equity – conservative LTVs  Disciplined underwriting on debt service coverage  Diversified by geography and asset class  Limited exposure to land


 
14% 8% 28% 30% 17% 2% 0% 0% 15% 15% 37% 30% 4% 0% 0% 0% <=40% 41-50% 51-60% 61-70% 71-80% 81-90% 91-100% 100%+ CRE Office Term LTVs Appraised vs. Indexed Index Adjusted Most Recent Appraisal CRE In-Depth Review: Office ($1.9 billion balance) Data updated through 1Q24. (1) Term Office > $5MM (~80% of portfolio). (2) Based on Loans > $2.5 million, ~90% of portfolio. LTV calculations in the “Appraised Value” distribution to reflect most current appraisal in denominator and outstanding balance in the numerator. For “Indexed Value” data series, we adjust the most recent appraisal based on the REIS Commercial Property Price Indices (at the MSA level). CRE Office portfolio is 14% of total CRE exposure; 3% of total loan exposure  13% decrease in balances YOY via payoffs, loan rebalance, amortization  Median loan size: < $1 million; average loan size: $4.6 million  Allowance for credit losses: 4.0% of balances / 36% of criticized balances  31% variable rate with swap, 15% fixed rate, 54% variable rate w/o swap  Stabilized term office portfolio is 88% leased (weighted average)1  1/3 of portfolio is credit tenant leased2  3/4 Multi-tenant Office2  70% suburban, 30% central business district2  Net charge-offs since 2020 of $1.5 million Office Problem Loan Trends as a percentage of total loans When values are updated based on indexed / current values, office exposure continues to benefit from low LTVs at origination ($ billions) CRE Office Portfolio Trends 0% 2% 4% 6% 8% 10% 12% 14% 1Q22 2Q22 3Q22 4Q22 1Q23 2Q23 3Q23 4Q23 1Q24 Criticized % Classified % Nonaccrual % TTM GCO Rate 31 0.2 0.1 0.2 0.3 0.2 0.2 2.0 2.1 2.2 2.0 2.1 1.7 1Q19 1Q20 1Q21 1Q22 1Q23 1Q24 Construction Balances Term Balances


 
CRE In-Depth Review: Office Loans – Distribution of LTV and Loan Maturity Zions is addressing loan level concerns with clients, monitoring covenants, and assessing valuations  Actively managing office portfolio and near-term maturities  Cash flow and leasing are monitored at the loan level to address covenant compliance  Many loans will be extended due to acceptable debt service coverage and LTV ratios  Some loans will likely require paydown of the loan to consider an extension  With few exceptions, there remains adequate equity / value in the properties to allow for additional sponsor support  Office loans often have repayment guaranties, re-margin requirements or cash flow sweep provisions CRE Term Office by Maturity Near term maturities were originated at low LTVs; indexed values show some value decline, with remaining equity value. 32Data is updated through 1Q24. Includes term debt only. Indexed Values derived by adjusting the most recent appraisal based on the REIS Commercial Property Price Indices (at the MSA level). ($ millions) 333 436 242 231 79 439 2024 2025 2026 2027 2028 2029+ 0% 5% 10% 15% 20% 25% 30% 35% 40% <=40% 41-50% 51-60% 61-70% 71-80% 81-90% 91-100% 100%+ 2024 & 2025 Maturities: LTVs Appraised vs. Indexed Index Adjusted Most Recent Appraisal


 
10% 34% 35% 13% 3% 2% 0% 3% 8% 27% 41% 14% 6% 1% 0 3% <=40% 41-50% 51-60% 61-70% 71-80% 81-90% 91-100% 100%+ CRE Multifamily Term LTVs Appraised vs. Indexed Index Adjusted Most Recent Appraisal CRE In-Depth Review: Multifamily ($3.9 billion balance) 33Data is updated through 1Q24. LTV calculations in the “Appraised Value” distribution to reflect most current appraisal in the denominator and the outstanding balance in the numerator. For “Indexed Value” data series, we adjust the most recent appraisal based on the REIS Commercial Property Price Indices (specific to local markets). CRE multifamily portfolio is 28% of total CRE exposure; 7% of total loan exposure  21% increase in balances YOY; construction funding and term conversion  75% term, 25% construction  Median loan size: < $1 million; average loan size: $5.4 million  Allowance for credit losses: 2.3% of total multifamily balances or 23% of criticized balances  18% variable rate with swap, 10% fixed rate, 72% variable rate w/o swap  Multifamily by location – 30% CA, 27% TX, 11% AZ, 9% UT, 23% all other  Increase in criticized due primarily to higher interest rates, construction delays and longer lease up timelines – classified levels remain below 2%  Net Charge-offs since 2020 reflect a net recovery of $1.8 million Multifamily Problem Loan Trends as a percentage of total loans ($ billions) 0% 2% 4% 6% 8% 10% 12% 1Q22 2Q22 3Q22 4Q22 1Q23 2Q23 3Q23 4Q23 1Q24 Criticized % Classified % Nonaccrual % TTM GCO Rate 1.8 2.1 2.0 2.0 2.6 2.9 0.8 0.6 0.9 0.8 0.6 1.0 1Q19 1Q20 1Q21 1Q22 1Q23 1Q24 Term Balances Construction Balances CRE Multifamily Portfolio Trends


 
34 Zions Finishes Third Nationally in 2023 Greenwich Excellence Awards Zions compares favorably to major competitors (JPMorgan, Bank of America, Wells Fargo, US Bank) Zions Bancorp Major Bank Competitors (Average Score) Highest Major Bank Competitor's Score Zions’ Rank Middle Market (Revenue of $10MM-$500MM) Overall Satisfaction - Customers 54 46 53 1st Bank You Can Trust 83 53 57 1st Values Long-Term Relationships 83 53 57 1st Ease of Doing Business 64 50 54 1st Digital Product Capabilities 58 41 46 1st Overall Customer Satisfaction with Bankers 78 55 58 1st Net Promoter Score** 52 40 48 1st Source: 2023 Coalition Greenwich Market Tracking Program Nationwide . * Excellent Citations are a "5" on a 5 point scale from "5" excellent to "1" poor ** NPS Range: World Class 70+; Excellent 50+; Very Good 30+; Good 0 - 30; Needs Improvement (100) - 0 Coalition Greenwich Customer Satisfaction (2023) % Excellent Citations* (Major Bank Competitors: JP Morgan, Bank of America, Wells Fargo, US Bank) Greenwich Excellence Awards • Ranked third among all U.S. banks with 20 overall national Excellence Awards • One of only three U.S. banks to average 16 or more wins since the inception of the awards in 2009 • The small business results ($1-10MM revenue) were similar to the middle market results, with even stronger scores in overall satisfaction, ease of doing business and digital product capabilities. Greenwich “Best Brand” Awards • Won all three brand awards in the Middle Market and Small Business categories • Bank You Can Trust • Values Long-Term Relationships • Ease of Doing Business


 
35 Non-GAAP Financial Measures In millions, except per share amounts 1Q24 4Q23 3Q23 2Q23 1Q23 Pre-Provision Net Revenue (PPNR) (a) Total noninterest expense $526 $581 $496 $508 $512 LESS adjustments: Severance costs 13 1 Other real estate expense Amortization of core deposit and other intangibles 2 2 2 1 2 FDIC special assessment 13 90 Restructuring costs 1 SBIC Investment Success Fee Accrual (b) Total adjustments 15 92 3 14 3 (c) =(a-b) Adjusted noninterest expense 511 489 493 494 509 (d) Net interest income 586 583 585 591 679 (e) Fully taxable-equivalent adjustments 10 10 11 11 9 (f)=(d+e) Taxable-equivalent net interest income (TE NII) 596 593 596 602 688 (g) Noninterest Income 156 148 180 189 160 (h)=(f+g) Combined Income $752 $741 $776 $791 $848 LESS adjustments: Fair value and nonhedge derivative income (loss) 1 (9) 7 1 (3) Securities gains (losses), net (2) (1) 4 - 1 (i) Total adjustments (1) (10) 11 1 (2) (j)=(h-i) Adjusted revenue $753 $751 $765 $790 $850 (j-c) Adjusted pre- provision net revenue (PPNR) $242 $262 $272 $296 $341 (c)/(j) Efficiency Ratio 67.9% 65.1% 64.4% 62.5% 59.9%


 
36 Non-GAAP Financial Measures (Continued) In millions 1Q24 4Q23 3Q23 2Q23 1Q23 Return on Average Tangible Common Equity (Non-GAAP) Net earnings applicable to common $143 $116 $168 $166 $198 Adjustments, net of tax: Amortization of core deposit and other intangibles 1 1 1 1 1 (a) Net earnings applicable to common, net of tax $144 $117 $169 $167 $199 Average common equity (GAAP) $5,289 $4,980 $4,938 $4,818 $4,614 Average goodwill and intangibles (1,058) (1,060) (1,061) (1,063) (1,064) (b) Average tangible common equity (non-GAAP) $4,231 $3,920 $3,877 $3,755 $3,550 (c) Number of days in quarter 91 92 92 91 90 (d) Number of days in year 366 365 365 365 365 (a/b/c)*d Return on average tangible common equity (non-GAAP) 13.7% 11.8% 17.3% 17.8% 22.7%