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Table of Contents

UNITED STATES SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended May 31, 2021
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from             to            
Commission File Number: 001-34448
Accenture plc
(Exact name of registrant as specified in its charter)
Ireland98-0627530
(State or other jurisdiction of
incorporation or organization)
(I.R.S. Employer
Identification No.)
1 Grand Canal Square,
Grand Canal Harbour,
Dublin 2, Ireland
(Address of principal executive offices)
(353) (1646-2000
(Registrant’s telephone number, including area code)
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Class A ordinary shares, par value $0.0000225 per shareACNNew York Stock Exchange
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☑ No ☐
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☑ No ☐
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filerAccelerated filerNon-accelerated filer
Smaller reporting companyEmerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes No ☑
The number of shares of the registrant’s Class A ordinary shares, par value $0.0000225 per share, outstanding as of June 10, 2021 was 666,431,662 (which number includes 32,295,028 issued shares held by the registrant). The number of shares of the registrant’s Class X ordinary shares, par value $0.0000225 per share, outstanding as of June 10, 2021 was 515,704.



Table of Contents
Page
Part I.
Item 1.
Item 2.
Item 3.
Item 4.
Part II.
Item 1.
Item 1A.
Item 2.
Item 3.
Item 4.
Item 5.
Item 6.



Consolidated Financial Statements
(In thousands of U.S. dollars, except share and per share amounts)
ACCENTURE FORM 10-Q
3
Part I — Financial Information
Item 1. Financial Statements
Consolidated Balance Sheets
May 31, 2021 and August 31, 2020
May 31, 2021August 31, 2020
ASSETS(Unaudited)
CURRENT ASSETS:
Cash and cash equivalents$10,009,380 $8,415,330 
Short-term investments4,433 94,309 
Receivables and contract assets9,473,441 7,846,892 
Other current assets1,657,604 1,393,225 
Total current assets21,144,858 17,749,756 
NON-CURRENT ASSETS:
Contract assets40,455 43,257 
Investments327,497 324,514 
Property and equipment, net1,538,778 1,545,568 
Lease assets3,129,128 3,183,346 
Goodwill9,144,313 7,709,820 
Deferred contract costs730,919 723,168 
Deferred tax assets4,225,383 4,153,146 
Other non-current assets1,843,553 1,646,018 
Total non-current assets20,980,026 19,328,837 
TOTAL ASSETS$42,124,884 $37,078,593 
LIABILITIES AND SHAREHOLDERS’ EQUITY
CURRENT LIABILITIES:
Current portion of long-term debt and bank borrowings$9,157 $7,820 
Accounts payable1,926,910 1,349,874 
Deferred revenues4,230,907 3,636,741 
Accrued payroll and related benefits6,195,545 5,083,950 
Income taxes payable489,096 453,542 
Lease liabilities733,571 756,057 
Accrued consumption taxes614,874 662,409 
Other accrued liabilities729,499 712,197 
Total current liabilities14,929,559 12,662,590 
NON-CURRENT LIABILITIES:
Long-term debt61,629 54,052 
Deferred revenues698,740 690,931 
Retirement obligation1,944,392 1,859,444 
Deferred tax liabilities278,306 179,703 
Income taxes payable1,128,791 930,695 
Lease liabilities2,643,509 2,667,584 
Other non-current liabilities545,994 534,421 
Total non-current liabilities7,301,361 6,916,830 
COMMITMENTS AND CONTINGENCIES
SHAREHOLDERS’ EQUITY:
Ordinary shares, par value 1.00 euros per share, 40,000 shares authorized and issued as of May 31, 2021 and August 31, 2020
57 57 
Class A ordinary shares, par value $0.0000225 per share, 20,000,000,000 shares authorized, 666,394,391 and 658,548,895 shares issued as of May 31, 2021 and August 31, 2020, respectively
15 15 
Class X ordinary shares, par value $0.0000225 per share, 1,000,000,000 shares authorized, 515,704 and 527,509 shares issued and outstanding as of May 31, 2021 and August 31, 2020, respectively
  
Restricted share units1,482,357 1,585,302 
Additional paid-in capital8,756,315 7,167,227 
Treasury shares, at cost: Ordinary, 40,000 shares as of May 31, 2021 and August 31, 2020; Class A ordinary, 31,959,433 and 24,383,369 shares as of May 31, 2021 and August 31, 2020, respectively
(4,639,423)(2,565,761)
Retained earnings15,004,281 12,375,533 
Accumulated other comprehensive loss(1,260,757)(1,561,837)
Total Accenture plc shareholders’ equity19,342,845 17,000,536 
Noncontrolling interests551,119 498,637 
Total shareholders’ equity19,893,964 17,499,173 
TOTAL LIABILITIES AND SHAREHOLDERS’ EQUITY$42,124,884 $37,078,593 
The accompanying Notes are an integral part of these Consolidated Financial Statements.


Consolidated Financial Statements
(In thousands of U.S. dollars, except share and per share amounts)
ACCENTURE FORM 10-Q
4
Consolidated Income Statements
For the Three and Nine Months Ended May 31, 2021 and 2020
(Unaudited)
Three Months EndedNine Months Ended
May 31, 2021May 31, 2020May 31, 2021May 31, 2020
REVENUES:
Revenues $13,263,795 $10,991,305 $37,114,105 $33,491,768 
OPERATING EXPENSES:
Cost of services 8,859,411 7,462,617 25,216,193 22,956,150 
Sales and marketing 1,406,606 1,118,204 3,773,268 3,471,980 
General and administrative costs 879,122 697,751 2,461,804 2,094,697 
Total operating expenses11,145,139 9,278,572 31,451,265 28,522,827 
OPERATING INCOME2,118,656 1,712,733 5,662,840 4,968,941 
Interest income4,551 12,671 23,643 61,476 
Interest expense(28,739)(4,961)(46,515)(19,002)
Other income (expense), net (467)(39,670)203,343 (20,439)
INCOME BEFORE INCOME TAXES2,094,001 1,680,773 5,843,311 4,990,976 
Income tax expense524,429 428,134 1,290,189 1,111,087 
NET INCOME1,569,572 1,252,639 4,553,122 3,879,889 
Net income attributable to noncontrolling interest in Accenture Canada Holdings Inc.(1,699)(1,518)(5,001)(4,791)
Net income attributable to noncontrolling interests – other(18,447)(22,919)(57,560)(55,188)
NET INCOME ATTRIBUTABLE TO ACCENTURE PLC$1,549,426 $1,228,202 $4,490,561 $3,819,910 
Weighted average Class A ordinary shares:
Basic635,203,753 636,146,240 635,151,632 636,445,172 
Diluted645,454,021 645,607,914 646,244,001 648,025,669 
Earnings per Class A ordinary share:
Basic$2.44 $1.93 $7.07 $6.00 
Diluted$2.40 $1.90 $6.96 $5.90 
Cash dividends per share$0.88 $0.80 $2.64 $2.40 
The accompanying Notes are an integral part of these Consolidated Financial Statements.


Consolidated Financial Statements
(In thousands of U.S. dollars)
ACCENTURE FORM 10-Q
5
Consolidated Statements Of Comprehensive Income
For the Three and Nine Months Ended May 31, 2021 and 2020
(Unaudited)
Three Months EndedNine Months Ended
May 31, 2021May 31, 2020May 31, 2021May 31, 2020
NET INCOME$1,569,572 $1,252,639 $4,553,122 $3,879,889 
OTHER COMPREHENSIVE INCOME (LOSS), NET OF TAX:
Foreign currency translation68,079 (100,750)234,390 (110,468)
Defined benefit plans11,048 10,704 32,184 29,261 
Cash flow hedges70,554 (101,516)34,457 (72,035)
Investments  49  
OTHER COMPREHENSIVE INCOME (LOSS) ATTRIBUTABLE TO ACCENTURE PLC149,681 (191,562)301,080 (153,242)
Other comprehensive income (loss) attributable to noncontrolling interests3,993 (2,285)5,965 (2,262)
COMPREHENSIVE INCOME$1,723,246 $1,058,792 $4,860,167 $3,724,385 
COMPREHENSIVE INCOME ATTRIBUTABLE TO ACCENTURE PLC$1,699,107 $1,036,640 $4,791,641 $3,666,668 
Comprehensive income attributable to noncontrolling interests24,139 22,152 68,526 57,717 
COMPREHENSIVE INCOME$1,723,246 $1,058,792 $4,860,167 $3,724,385 
The accompanying Notes are an integral part of these Consolidated Financial Statements.



Consolidated Financial Statements
(In thousands of U.S. dollars and share amounts)
ACCENTURE FORM 10-Q
6
Consolidated Shareholders’ Equity Statement
For the Three Months Ended May 31, 2021
(Unaudited)
 Ordinary
Shares
Class A
Ordinary
Shares
Class X
Ordinary
Shares
Restricted
Share
Units
Additional
Paid-in
Capital
Treasury SharesRetained
Earnings
Accumulated
Other
Comprehensive
Loss
Total
Accenture plc
Shareholders’
Equity
Noncontrolling
Interests
Total
Shareholders’
Equity
 $No.
Shares
$No.
Shares
$No.
Shares
$No.
Shares
Balance as of February 28, 2021$57 40 $15 665,115 $ 521 $1,207,161 $8,389,344 $(3,913,917)(29,508)$14,035,805 $(1,410,438)$18,308,027 $534,400 $18,842,427 
Net income1,549,426 1,549,426 20,146 1,569,572 
Other comprehensive income (loss)149,681 149,681 3,993 153,674 
Purchases of Class A shares811 (832,456)(3,006)(831,645)(811)(832,456)
Share-based compensation expense282,861 48,177 331,038 331,038 
Purchases/redemptions of Accenture Canada Holdings Inc. exchangeable shares and Class X shares(5)(2,539)(2,539)(2,539)
Issuances of Class A shares for employee share programs1,279 (30,160)315,312 106,950 515 392,102 376 392,478 
Dividends22,495 (580,950)(558,455)(615)(559,070)
Other, net5,210 5,210 (6,370)(1,160)
Balance as of May 31, 2021$57 40 $15 666,394 $ 516 $1,482,357 $8,756,315 $(4,639,423)(31,999)$15,004,281 $(1,260,757)$19,342,845 $551,119 $19,893,964 
The accompanying Notes are an integral part of these Consolidated Financial Statements.


Consolidated Financial Statements
(In thousands of U.S. dollars and share amounts)
ACCENTURE FORM 10-Q
7

Consolidated Shareholders’ Equity Statement — (continued)
For the Three Months Ended May 31, 2020
(Unaudited)
 Ordinary
Shares
Class A
Ordinary
Shares
Class X
Ordinary
Shares
Restricted
Share
Units
Additional
Paid-in
Capital
Treasury SharesRetained
Earnings
Accumulated
Other
Comprehensive
Loss
Total
Accenture plc
Shareholders’
Equity
Noncontrolling
Interests
Total
Shareholders’
Equity
 $No.
Shares
$No.
Shares
$No.
Shares
$No.
Shares
Balance as of February 29, 2020$57 40 $15 661,742 $ 588 $1,095,560 $6,884,963 $(2,571,256)(24,551)$11,867,507 $(1,802,257)$15,474,589 $446,217 $15,920,806 
Net income1,228,202 1,228,202 24,437 1,252,639 
Other comprehensive income (loss)(191,562)(191,562)(2,285)(193,847)
Purchases of Class A shares661 (626,116)(3,672)(625,455)(661)(626,116)
Share-based compensation expense248,055 42,811 290,866 290,866 
Purchases/redemptions of Accenture Canada Holdings Inc. exchangeable shares and Class X shares(3)(572)(572)(572)
Issuances of Class A shares for employee share programs1,791 (24,614)264,298 111,928 617 (2,809)348,803 362 349,165 
Dividends18,760 (527,043)(508,283)(630)(508,913)
Other, net(1,982)(1,982)1,599 (383)
Balance as of May 31, 2020$57 40 $15 663,533 $ 585 $1,337,761 $7,190,179 $(3,085,444)(27,606)$12,565,857 $(1,993,819)$16,014,606 $469,039 $16,483,645 
The accompanying Notes are an integral part of these Consolidated Financial Statements.



Consolidated Financial Statements
(In thousands of U.S. dollars and share amounts)
ACCENTURE FORM 10-Q
8
Consolidated Shareholders’ Equity Statement — (continued)
For the Nine Months Ended May 31, 2021
(Unaudited)
Ordinary
Shares
Class A
Ordinary
Shares
Class X
Ordinary
Shares
Restricted
Share
Units
Additional
Paid-in
Capital
Treasury SharesRetained
Earnings
Accumulated
Other
Comprehensive
Loss
Total
Accenture  plc
Shareholders’
Equity
Noncontrolling
Interests
Total
Shareholders’
Equity
$No.
Shares
$No.
Shares
$No.
Shares
$No.
Shares
Balance as of August 31, 2020$57 40 $15 658,549 $ 528 $1,585,302 $7,167,227 $(2,565,761)(24,423)$12,375,533 $(1,561,837)$17,000,536 $498,637 $17,499,173 
Net income4,490,561 4,490,561 62,561 4,553,122 
Other comprehensive income (loss)301,080 301,080 5,965 307,045 
Purchases of Class A shares2,732 (2,780,928)(10,970)(2,778,196)(2,732)(2,780,928)
Share-based compensation expense977,979 89,272 1,067,251 1,067,251 
Purchases/redemptions of Accenture Canada Holdings Inc. exchangeable shares and Class X shares(12)(7,548)(7,548)(7,548)
Issuances of Class A shares for employee share programs7,845 (1,145,096)1,497,827 707,266 3,394 (121,342)938,655 909 939,564 
Dividends64,172 (1,740,471)(1,676,299)(1,865)(1,678,164)
Other, net6,805 6,805 (12,356)(5,551)
Balance as of May 31, 2021$57 40 $15 666,394 $ 516 $1,482,357 $8,756,315 $(4,639,423)(31,999)$15,004,281 $(1,260,757)$19,342,845 $551,119 $19,893,964 
The accompanying Notes are an integral part of these Consolidated Financial Statements.



Consolidated Financial Statements
(In thousands of U.S. dollars and share amounts)
ACCENTURE FORM 10-Q
9
Consolidated Shareholders’ Equity Statement — (continued)
For the Nine Months Ended May 31, 2020
(Unaudited)
Ordinary
Shares
Class A
Ordinary
Shares
Class X
Ordinary
Shares
Restricted
Share
Units
Additional
Paid-in
Capital
Treasury SharesRetained
Earnings
Accumulated
Other
Comprehensive
Loss
Total
Accenture plc
Shareholders’
Equity
Noncontrolling
Interests
Total
Shareholders’
Equity
$No.
Shares
$No.
Shares
$No.
Shares
$No.
Shares
Balance as of August 31, 2019$57 40 $15 654,739 $ 609 $1,411,903 $5,804,448 $(1,388,376)(19,005)$10,421,538 $(1,840,577)$14,409,008 $418,683 $14,827,691 
Net income3,819,910 3,819,910 59,979 3,879,889 
Other comprehensive income (loss)(153,242)(153,242)(2,262)(155,504)
Purchases of Class A shares2,527 (2,318,768)(12,176)(2,316,241)(2,527)(2,318,768)
Share-based compensation expense858,578 79,522 938,100 938,100 
Purchases/redemptions of Accenture Canada Holdings Inc. exchangeable shares and Class X shares(24)(7,187)(7,187)(7,187)
Issuances of Class A shares for employee share programs8,794 (989,782)1,308,659 621,700 3,575 (91,917)848,660 905 849,565 
Dividends57,062 (1,583,674)(1,526,612)(1,920)(1,528,532)
Other, net2,210 2,210 (3,819)(1,609)
Balance as of May 31, 2020$57 40 $15 663,533 $ 585 $1,337,761 $7,190,179 $(3,085,444)(27,606)$12,565,857 $(1,993,819)$16,014,606 $469,039 $16,483,645 
The accompanying Notes are an integral part of these Consolidated Financial Statements.


Consolidated Financial Statements
 (In thousands of U.S. dollars)
ACCENTURE FORM 10-Q
10
Consolidated Cash Flows Statements
For the Nine Months Ended May 31, 2021 and May 31, 2020
(Unaudited)
May 31, 2021May 31, 2020
CASH FLOWS FROM OPERATING ACTIVITIES:
Net income$4,553,122 $3,879,889 
Adjustments to reconcile Net income to Net cash provided by (used in) operating activities —
Depreciation, amortization and other1,404,961 1,286,234 
Share-based compensation expense1,067,251 938,100 
Deferred tax expense (benefit)(59,713)128,245 
Other, net(291,096)(142,943)
Change in assets and liabilities, net of acquisitions —
Receivables and contract assets, current and non-current(1,311,984)(96,365)
Other current and non-current assets(369,888)(483,825)
Accounts payable522,087 (245,718)
Deferred revenues, current and non-current477,116 263,274 
Accrued payroll and related benefits915,407 (475,183)
Income taxes payable, current and non-current192,362 74,338 
Other current and non-current liabilities(560,909)(67,028)
Net cash provided by (used in) operating activities6,538,716 5,059,018 
CASH FLOWS FROM INVESTING ACTIVITIES:
Purchases of property and equipment(343,837)(410,414)
Purchases of businesses and investments, net of cash acquired(1,544,412)(1,326,366)
Proceeds from sales of businesses and investments409,828 84,886 
Other investing, net19,971 3,717 
Net cash provided by (used in) investing activities(1,458,450)(1,648,177)
CASH FLOWS FROM FINANCING ACTIVITIES:
Proceeds from issuance of shares939,564 849,565 
Purchases of shares(2,788,476)(2,325,955)
Proceeds from (repayments of) long-term debt, net(1,286)(207)
Cash dividends paid(1,678,164)(1,528,532)
Other, net(30,190)(30,421)
Net cash provided by (used in) financing activities(3,558,552)(3,035,550)
Effect of exchange rate changes on cash and cash equivalents72,336 (59,883)
NET INCREASE (DECREASE) IN CASH AND CASH EQUIVALENTS1,594,050 315,408 
CASH AND CASH EQUIVALENTS, beginning of period
8,415,330 6,126,853 
CASH AND CASH EQUIVALENTS, end of period
$10,009,380 $6,442,261 
SUPPLEMENTAL CASH FLOW INFORMATION:
Income taxes paid, net$1,090,696 $993,848 
The accompanying Notes are an integral part of these Consolidated Financial Statements.


Notes To Consolidated Financial Statements
(In thousands of U.S. dollars, except share and per share amounts or as otherwise disclosed)
ACCENTURE FORM 10-Q
11

1. Basis Of Presentation
The accompanying unaudited interim Consolidated Financial Statements of Accenture plc and its controlled subsidiary companies have been prepared pursuant to the rules and regulations of the Securities and Exchange Commission (“SEC”) for quarterly reports on Form 10-Q and do not include all of the information and note disclosures required by U.S. generally accepted accounting principles (“U.S. GAAP”) for complete financial statements. We use the terms “Accenture,” “we” and “our” in the Notes to Consolidated Financial Statements to refer to Accenture plc and its subsidiaries. These Consolidated Financial Statements should therefore be read in conjunction with the Consolidated Financial Statements and Notes thereto for the fiscal year ended August 31, 2020 included in our Annual Report on Form 10-K filed with the SEC on October 22, 2020.
The accompanying unaudited interim Consolidated Financial Statements have been prepared in accordance with U.S. GAAP, which requires management to make estimates and assumptions that affect amounts reported in the Consolidated Financial Statements and accompanying disclosures. Although these estimates are based on management’s best knowledge of current events and actions that we may undertake in the future, actual results may differ from those estimates. The Consolidated Financial Statements reflect all adjustments of a normal, recurring nature that are, in the opinion of management, necessary for a fair presentation of results for these interim periods. The results of operations for the three and nine months ended May 31, 2021 are not necessarily indicative of the results that may be expected for the fiscal year ending August 31, 2021.
Allowance for Credit Losses - Client Receivables and Contract Assets
We record client receivables and contract assets at their face amounts less an allowance for credit losses. The allowance represents our estimate of expected credit losses based on historical experience, current economic conditions and certain forward-looking information. As of May 31, 2021 and August 31, 2020, the total allowance for credit losses recorded for client receivables and contract assets was $36,031 and $40,277, respectively. The change in the allowance is primarily due to immaterial write-offs and changes in gross client receivables and contract assets.
Concentrations of Credit Risk
Our financial instruments, consisting primarily of cash and cash equivalents, foreign currency exchange rate instruments and client receivables, are exposed to concentrations of credit risk. We place our cash and cash equivalents and foreign exchange instruments with highly-rated financial institutions, limit the amount of credit exposure with any one financial institution and conduct ongoing evaluations of the credit worthiness of the financial institutions with which we do business. Client receivables are dispersed across many different industries and countries; therefore, concentrations of credit risk are limited.
Investments
All available-for-sale securities and liquid investments with an original maturity greater than three months but less than one year are considered to be Short-term investments. Non-current investments consist of equity securities in publicly-traded and privately-held companies and are accounted for using either the equity or fair value measurement alternative method of accounting (for investments without readily determinable fair values).
Our non-current investments are as follows:
May 31, 2021August 31, 2020
Equity method investments$186,710 $240,446 
Investments without readily determinable fair values140,787 84,068 
Total non-current investments$327,497 $324,514 
For investments in which we can exercise significant influence but do not control, we use the equity method of accounting. Equity method investments are initially recorded at cost and our proportionate share of gains and losses of the investee are included as a component of other income (expense), net. Our equity method investments consist primarily of an investment in Duck Creek Technologies. As of May 31, 2021 and August 31, 2020, the carrying amount of our investment was $167,538 and $230,219, and the estimated fair value of our approximately 16% and 22% ownership was $704,066 and $956,308, respectively. We account for


Notes To Consolidated Financial Statements
(In thousands of U.S. dollars, except share and per share amounts or as otherwise disclosed)
ACCENTURE FORM 10-Q
12
the investment under the equity method because we have the ability to influence operations through the combination of our voting power and through other factors, such as representation on the board and our business relationship.
Depreciation and Amortization
As of May 31, 2021 and August 31, 2020, total accumulated depreciation was $2,552,204 and $2,313,731, respectively. See table below for summary of depreciation on fixed assets, deferred transition amortization, intangible assets amortization and operating lease cost for the three and nine months ended May 31, 2021 and May 31, 2020, respectively.
 Three Months EndedNine Months Ended
 May 31, 2021May 31, 2020May 31, 2021May 31, 2020
Depreciation$124,502 $119,148 $377,910 $338,830 
Amortization - Deferred transition65,417 71,278 228,390 217,946 
Amortization - Intangible assets93,980 62,883 234,933 172,054 
Other - Operating lease cost195,087 191,351 563,728 557,404 
Total depreciation, amortization and other$478,986 $444,660 $1,404,961 $1,286,234 
Recently Adopted Accounting Pronouncements
Financial Accounting Standards Board (“FASB”) Accounting Standards Update (“ASU”) No. 2016-13 (“Topic 326”)
On September 1, 2020, we adopted FASB ASU No. 2016-13, Financial Instruments-Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments, which amends guidance on recognition and measurement of credit losses and related disclosures. The amendments replace the existing incurred loss impairment model with a methodology to measure and recognize lifetime expected credit losses for all in-scope financial assets, including accounts receivable and contract assets. The adoption did not have an impact on our Consolidated Financial Statements.






Notes To Consolidated Financial Statements
(In thousands of U.S. dollars, except share and per share amounts or as otherwise disclosed)
ACCENTURE FORM 10-Q
13
2. Revenues
Disaggregation of Revenue
See Note 11 (Segment Reporting) to these Consolidated Financial Statements for our disaggregated revenues.
Remaining Performance Obligations
We had remaining performance obligations of approximately $22 billion and $20 billion as of May 31, 2021 and August 31, 2020, respectively. Our remaining performance obligations represent the amount of transaction price for which work has not been performed and revenue has not been recognized. The majority of our contracts are terminable by the client on short notice with little or no termination penalties, and some without notice. Under Topic 606, only the non-cancelable portion of these contracts is included in our performance obligations. Additionally, our performance obligations only include variable consideration if we assess it is probable that a significant reversal of cumulative revenue recognized will not occur when the uncertainty is resolved. Based on the terms of our contracts, a significant portion of what we consider contract bookings is not included in our remaining performance obligations. We expect to recognize approximately 39% of our remaining performance obligations as of May 31, 2021 as revenue in fiscal 2021, an additional 37% in fiscal 2022, and the balance thereafter.
Contract Estimates
Adjustments in contract estimates related to performance obligations satisfied or partially satisfied in prior periods were immaterial for the three and nine months ended May 31, 2021 and May 31, 2020, respectively.
Contract Balances
Deferred transition revenues were $698,740 and $690,931 as of May 31, 2021 and August 31, 2020, respectively, and are included in Non-current deferred revenues. Costs related to these activities are also deferred and are expensed as the services are provided. Deferred transition costs were $730,919 and $723,168 as of May 31, 2021 and August 31, 2020, respectively, and are included in Deferred contract costs. Generally, deferred amounts are protected in the event of early termination of the contract and are monitored regularly for impairment. Impairment losses are recorded when projected remaining undiscounted operating cash flows of the related contract are not sufficient to recover the carrying amount of contract assets.
The following table provides information about the balances of our Receivables and Contract assets, net of allowance, and Contract liabilities (Deferred revenues):
As of May 31, 2021As of August 31, 2020
Receivables$8,637,841 $7,192,110 
Contract assets (current)835,600 654,782 
Receivables and contract assets, net of allowance (current)9,473,441 7,846,892 
Contract assets (non-current)40,455 43,257 
Deferred revenues (current)4,230,907 3,636,741 
Deferred revenues (non-current)698,740 690,931 
Changes in the contract asset and liability balances during the nine months ended May 31, 2021, were a result of normal business activity and not materially impacted by any other factors.
Revenues recognized during the three and nine months ended May 31, 2021 that were included in Deferred revenues as of February 28, 2021 and August 31, 2020 were $2.2 billion and $3.1 billion, respectively. Revenues recognized during the three and nine months ended May 31, 2020 that were included in Deferred revenues as of February 28, 2020 and August 31, 2019 were $1.9 billion and $2.6 billion, respectively.


Notes To Consolidated Financial Statements
(In thousands of U.S. dollars, except share and per share amounts or as otherwise disclosed)
ACCENTURE FORM 10-Q
14
3. Earnings Per Share
Basic and diluted earnings per share are calculated as follows:
 Three Months EndedNine Months Ended
 May 31, 2021May 31, 2020May 31, 2021May 31, 2020
Basic earnings per share
Net income attributable to Accenture plc$1,549,426 $1,228,202 $4,490,561 $3,819,910 
Basic weighted average Class A ordinary shares635,203,753 636,146,240 635,151,632 636,445,172 
Basic earnings per share$2.44 $1.93 $7.07 $6.00 
Diluted earnings per share
Net income attributable to Accenture plc$1,549,426 $1,228,202 $4,490,561 $3,819,910 
Net income attributable to noncontrolling interest in Accenture Canada Holdings Inc. (1)1,699 1,518 5,001 4,791 
Net income for diluted earnings per share calculation$1,551,125 $1,229,720 $4,495,562 $3,824,701 
Basic weighted average Class A ordinary shares635,203,753 636,146,240 635,151,632 636,445,172 
Class A ordinary shares issuable upon redemption/exchange of noncontrolling interest (1)696,473 785,993 707,408 797,551 
Diluted effect of employee compensation related to Class A ordinary shares9,485,736 8,651,386 10,245,649 10,647,446 
Diluted effect of share purchase plans related to Class A ordinary shares68,059 24,295 139,312 135,500 
Diluted weighted average Class A ordinary shares645,454,021 645,607,914 646,244,001 648,025,669 
Diluted earnings per share$2.40 $1.90 $6.96 $5.90 
(1)Diluted earnings per share assumes the exchange of all Accenture Canada Holdings Inc. exchangeable shares for Accenture plc Class A ordinary shares on a one-for-one basis. The income effect does not take into account “Net income attributable to noncontrolling interests - other,” since those shares are not redeemable or exchangeable for Accenture plc Class A ordinary shares.




Notes To Consolidated Financial Statements
(In thousands of U.S. dollars, except share and per share amounts or as otherwise disclosed)
ACCENTURE FORM 10-Q
15
4. Accumulated Other Comprehensive Loss
The following table summarizes the changes in the accumulated balances for each component of accumulated other comprehensive loss attributable to Accenture plc:
Three Months EndedNine Months Ended
May 31, 2021May 31, 2020May 31, 2021May 31, 2020
Foreign currency translation
    Beginning balance$(843,968)$(1,217,693)$(1,010,279)$(1,207,975)
             Foreign currency translation72,565 (106,621)242,016 (115,154)
             Income tax benefit (expense) (583)3,698 (1,734)2,477 
             Portion attributable to noncontrolling interests(3,903)2,173 (5,892)2,209 
             Foreign currency translation, net of tax68,079 (100,750)234,390 (110,468)
    Ending balance(775,889)(1,318,443)(775,889)(1,318,443)
Defined benefit plans
    Beginning balance(594,087)(653,766)(615,223)(672,323)
             Reclassifications into net periodic pension and
             post-retirement expense (1)
13,698 13,718 41,035 40,330 
             Income tax benefit (expense)(2,638)(3,001)(8,816)(11,033)
             Portion attributable to noncontrolling interests(12)(13)(35)(36)
             Defined benefit plans, net of tax11,048 10,704 32,184 29,261 
    Ending balance(583,039)(643,062)(583,039)(643,062)
Cash flow hedges
    Beginning balance27,617 68,474 63,714 38,993 
             Unrealized gain (loss) 118,720 (109,481)109,058 (32,918)
             Reclassification adjustments into Cost of services(33,043)(4,547)(68,329)(43,362)
             Income tax benefit (expense) (15,045)12,387 (6,234)4,156 
             Portion attributable to noncontrolling interests(78)125 (38)89 
             Cash flow hedges, net of tax70,554 (101,516)34,457 (72,035)
    Ending balance (2)98,171 (33,042)98,171 (33,042)
Investments
    Beginning balance 728 (49)728 
             Unrealized gain (loss)  49  
             Investments, net of tax  49  
    Ending balance 728  728 
Accumulated other comprehensive loss$(1,260,757)$(1,993,819)$(1,260,757)$(1,993,819)
(1)Reclassifications into net periodic pension and post-retirement expense are recognized in Cost of services, Sales and marketing, General and administrative costs and non-operating expenses.
(2)As of May 31, 2021, $99,577 of net unrealized gains related to derivatives designated as cash flow hedges is expected to be reclassified into Cost of services in the next twelve months.


Notes To Consolidated Financial Statements
(In thousands of U.S. dollars, except share and per share amounts or as otherwise disclosed)
ACCENTURE FORM 10-Q
16
5. Business Combinations
During the nine months ended May 31, 2021, we completed individually immaterial acquisitions for total consideration of $1,483,713, net of cash acquired. The pro forma effects of these acquisitions on our operations were not material.

6. Goodwill and Intangible Assets
Goodwill
The changes in the carrying amount of goodwill by reportable operating segment are as follows:
August 31,
2020
Additions/
Adjustments
Foreign
Currency
Translation
May 31,
2021
North America$4,604,441 $453,185 $7,548 $5,065,174 
Europe2,138,088 666,534 100,758 2,905,380 
Growth Markets967,291 175,305 31,163 1,173,759 
Total$7,709,820 $1,295,024 $139,469 $9,144,313 
Goodwill includes immaterial adjustments related to prior period acquisitions.
Intangible Assets
Our definite-lived intangible assets by major asset class are as follows:
August 31, 2020May 31, 2021
Intangible Asset ClassGross Carrying AmountAccumulated AmortizationNet Carrying AmountGross Carrying AmountAccumulated AmortizationNet Carrying Amount
Customer-related$1,319,332 $(495,367)$823,965 $1,613,642 $(608,293)$1,005,349 
Technology150,765 (55,543)95,222 184,398 (66,613)117,785 
Patents129,295 (66,954)62,341 127,814 (68,154)59,660 
Other82,676 (34,986)47,690 66,795 (32,780)34,015 
Total$1,682,068 $(652,850)$1,029,218 $1,992,649 $(775,840)$1,216,809 
Total amortization related to our intangible assets was $93,980 and $234,933 for the three and nine months ended May 31, 2021, respectively. Total amortization related to our intangible assets was $62,883 and $172,054 for the three and nine months ended May 31, 2020, respectively. Estimated future amortization related to intangible assets held as of May 31, 2021 is as follows:
Fiscal YearEstimated Amortization
Remainder of 2021$67,014 
2022244,317 
2023217,293 
2024192,936 
2025170,802 
Thereafter324,447 
Total$1,216,809 


Notes To Consolidated Financial Statements
(In thousands of U.S. dollars, except share and per share amounts or as otherwise disclosed)
ACCENTURE FORM 10-Q
17
7. Shareholders’ Equity
Dividends
Our dividend activity during the nine months ended May 31, 2021 is as follows:
 Dividend Per
Share
Accenture plc Class A
Ordinary Shares
Accenture Canada Holdings
Inc. Exchangeable Shares
Total Cash
Outlay
Dividend Payment DateRecord DateCash OutlayRecord DateCash Outlay
November 13, 2020$0.88 October 13, 2020$557,419 October 9, 2020$633 $558,052 
February 12, 2021$0.88 January 14, 2021$560,425 January 12, 2021$617 $561,042 
May 14, 2021$0.88 April 15, 2021$558,455 April 13, 2021$615 $559,070 
Total Dividends$1,676,299 $1,865 $1,678,164 
The payment of the cash dividends also resulted in the issuance of an immaterial number of additional restricted share units to holders of restricted share units.
Subsequent Event
On June 23, 2021, the Board of Directors of Accenture plc declared a quarterly cash dividend of $0.88 per share on its Class A ordinary shares for shareholders of record at the close of business on July 15, 2021 payable on August 13, 2021. The payment of the cash dividend will result in the issuance of an immaterial number of additional restricted share units to holders of restricted share units.




Notes To Consolidated Financial Statements
(In thousands of U.S. dollars, except share and per share amounts or as otherwise disclosed)
ACCENTURE FORM 10-Q
18
8. Financial Instruments
Derivatives
In the normal course of business, we use derivative financial instruments to manage foreign currency exchange rate risk. Our derivative financial instruments consist of deliverable and non-deliverable foreign currency forward contracts.
Cash Flow Hedges
For a cash flow hedge, the effective portion of the change in estimated fair value of a hedging instrument is recorded in Accumulated other comprehensive loss as a separate component of Shareholders’ Equity and is reclassified into Cost of services in the Consolidated Income Statements during the period in which the hedged transaction is recognized. For information related to derivatives designated as cash flow hedges that were reclassified into Cost of services during the three and nine months ended May 31, 2021 and May 31, 2020, as well as those expected to be reclassified into Cost of services in the next 12 months, see Note 4 (Accumulated Other Comprehensive Loss) to these Consolidated Financial Statements.
Other Derivatives
Realized gains or losses and changes in the estimated fair value of foreign currency forward contracts that have not been designated as hedges were net losses of $13,165 and net gains $11,370 for the three and nine months ended May 31, 2021, respectively, and net gains of $17,132 and net losses of $38,026 for the three and nine months ended May 31, 2020, respectively. Gains and losses on these contracts are recorded in Other income (expense), net in the Consolidated Income Statements and are offset by gains and losses on the related hedged items.
Fair Value of Derivative Instruments
The notional and fair values of all derivative instruments are as follows:
May 31, 2021August 31, 2020
Assets
Cash Flow Hedges
Other current assets$111,655 $75,871 
Other non-current assets53,723 50,914 
Other Derivatives
Other current assets9,899 27,964 
Total assets$175,277 $154,749 
Liabilities
Cash Flow Hedges
Other accrued liabilities$12,078 $13,614 
Other non-current liabilities13,124 13,576 
Other Derivatives
Other accrued liabilities12,602 11,828 
Total liabilities$37,804 $39,018 
Total fair value$137,473 $115,731 
Total notional value$9,257,149 $9,600,691 
We utilize standard counterparty master agreements containing provisions for the netting of certain foreign currency transaction obligations and for the set-off of certain obligations in the event of an insolvency of one of the parties to the transaction. In the Consolidated Balance Sheets, we record derivative assets and liabilities at gross fair value. The potential effect of netting derivative assets against liabilities under the counterparty master agreements is as follows:
May 31, 2021August 31, 2020
Net derivative assets$157,701 $129,520 
Net derivative liabilities20,228 13,789 
Total fair value$137,473 $115,731 


Notes To Consolidated Financial Statements
(In thousands of U.S. dollars, except share and per share amounts or as otherwise disclosed)
ACCENTURE FORM 10-Q
19
9. Income Taxes
We apply an estimated annual effective tax rate to our year-to-date operating results to determine the interim provision for income tax expense. In addition, we recognize taxes related to unusual or infrequent items or resulting from a change in judgment regarding a position taken in a prior year as discrete items in the interim period in which the event occurs.
Our effective tax rates for the three months ended May 31, 2021 and May 31, 2020 were 25.0% and 25.5%, respectively. The lower effective tax rate for the three months ended May 31, 2021 was primarily due to changes in the geographic distribution of earnings, partially offset by lower benefits from tax law changes. Our effective tax rates for the nine months ended May 31, 2021 and May 31, 2020 were 22.1% and 22.3%, respectively. Absent the $271,009 and $113,192 gains on our investment in Duck Creek Technologies and related $41,440 and $18,732 in tax expense, our effective tax rates for both the nine months ended May 31, 2021 and May 31, 2020 would have been 22.4%.

10. Commitments and Contingencies
Indemnifications and Guarantees
In the normal course of business and in conjunction with certain client engagements, we have entered into contractual arrangements through which we may be obligated to indemnify clients with respect to certain matters.
As of May 31, 2021 and August 31, 2020, our aggregate potential liability to our clients for expressly limited guarantees involving the performance of third parties was approximately $983,000 and $832,000, respectively, of which all but approximately $80,000 and $87,000, respectively, may be recovered from the other third parties if we are obligated to make payments to the indemnified parties as a consequence of a performance default by the other third parties. For arrangements with unspecified limitations, we cannot reasonably estimate the aggregate maximum potential liability, as it is inherently difficult to predict the maximum potential amount of such payments, due to the conditional nature and unique facts of each particular arrangement.
To date, we have not been required to make any significant payment under any of the arrangements described above. We have assessed the current status of performance/payment risk related to arrangements with limited guarantees, warranty obligations, unspecified limitations and/or indemnification provisions and believe that any potential payments would be immaterial to the Consolidated Financial Statements, as a whole.
Legal Contingencies
As of May 31, 2021, we or our present personnel had been named as a defendant in various litigation matters. We and/or our personnel also from time to time are involved in investigations by various regulatory or legal authorities concerning matters arising in the course of our business around the world. Based on the present status of these matters, management believes the range of reasonably possible losses in addition to amounts accrued, net of insurance recoveries, will not have a material effect on our results of operations or financial condition.
On July 24, 2019, Accenture was named in a putative class action lawsuit filed by consumers of Marriott International, Inc. (“Marriott”) in the U.S. District Court for the District of Maryland. The complaint alleges negligence by us, and seeks monetary damages, costs and attorneys’ fees and other related relief, relating to a data security incident involving unauthorized access to the reservations database of Starwood Worldwide Resorts, Inc. (“Starwood”), which was acquired by Marriott on September 23, 2016. Since 2009, we have provided certain IT infrastructure outsourcing services to Starwood. On October 27, 2020, the court issued an order largely denying Accenture’s motion to dismiss the claims against us. We continue to believe the lawsuit is without merit and we will vigorously defend it. At present, we do not believe any losses from this matter will have a material effect on our results of operations or financial condition.


Notes To Consolidated Financial Statements
(In thousands of U.S. dollars, except share and per share amounts or as otherwise disclosed)
ACCENTURE FORM 10-Q
20
11. Segment Reporting
Our reportable segments are our three geographic markets, which are North America, Europe and Growth Markets. Information regarding reportable segments, industry groups and type of work is as follows:
Revenues
 Three Months EndedNine Months Ended
 May 31, 2021May 31, 2020May 31, 2021May 31, 2020
GEOGRAPHIC MARKETS
North America$6,199,583 $5,239,275 $17,312,514 $15,784,518 
Europe4,452,360 3,574,995 12,449,811 10,993,277 
Growth Markets2,611,852 2,177,035 7,351,780 6,713,973 
Total Revenues$13,263,795 $10,991,305 $37,114,105 $33,491,768 
INDUSTRY GROUPS (1)
Communications, Media & Technology$2,704,260 $2,197,174 $7,518,074 $6,682,035 
Financial Services2,597,532 2,138,043 7,321,378 6,414,792 
Health & Public Service2,519,591 2,016,052 6,993,381 5,933,645 
Products3,673,963 3,002,793 10,220,982 9,387,762 
Resources1,768,449 1,637,243 5,060,290 5,073,534 
Total Revenues$13,263,795 $10,991,305 $37,114,105 $33,491,768 
TYPE OF WORK
Consulting$7,260,428 $5,997,894 $20,032,392 $18,546,448 
Outsourcing6,003,367 4,993,411 17,081,713 14,945,320 
Total Revenues$13,263,795 $10,991,305 $37,114,105 $33,491,768 
(1)Effective September 1, 2020, we revised the reporting of our industry groups to include amounts previously reported in Other. Prior period amounts have been reclassified to conform with the current period presentation.
Operating Income
 Three Months EndedNine Months Ended
 May 31, 2021May 31, 2020May 31, 2021May 31, 2020
GEOGRAPHIC MARKETS
North America$1,128,352 $720,997 $2,789,305 $2,281,648 
Europe607,858 535,463 1,740,221 1,477,338 
Growth Markets382,446 456,273 1,133,314 1,209,955 
Total Operating Income$2,118,656 $1,712,733 $5,662,840 $4,968,941 




ACCENTURE FORM 10-Q
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
21

Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
The following discussion and analysis should be read in conjunction with our Consolidated Financial Statements and related Notes included elsewhere in this Quarterly Report on Form 10-Q and in our Annual Report on Form 10-K for the year ended August 31, 2020, and with the information under the heading “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in our Annual Report on Form 10-K for the year ended August 31, 2020.
We use the terms “Accenture,” “we,” “our” and “us” in this report to refer to Accenture plc and its subsidiaries. All references to years, unless otherwise noted, refer to our fiscal year, which ends on August 31. For example, a reference to “fiscal 2021” means the 12-month period that will end on August 31, 2021. All references to quarters, unless otherwise noted, refer to the quarters of our fiscal year.
We use the term “in local currency” so that certain financial results may be viewed without the impact of foreign currency exchange rate fluctuations, thereby facilitating period-to-period comparisons of business performance. Financial results “in local currency” are calculated by restating current period activity into U.S. dollars using the comparable prior year period’s foreign currency exchange rates. This approach is used for all results where the functional currency is not the U.S. dollar.
Disclosure Regarding Forward-Looking Statements
This Quarterly Report on Form 10-Q contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934 (the “Exchange Act”) relating to our operations, results of operations and other matters that are based on our current expectations, estimates, assumptions and projections. Words such as “may,” “will,” “should,” “likely,” “anticipates,” “expects,” “intends,” “plans,” “projects,” “believes,” “estimates,” “positioned,” “outlook” and similar expressions are used to identify these forward-looking statements. These statements are not guarantees of future performance and involve risks, uncertainties and assumptions that are difficult to predict. Forward-looking statements are based upon assumptions as to future events that may not prove to be accurate. Actual outcomes and results may differ materially from what is expressed or forecast in these forward-looking statements. Risks, uncertainties and other factors that might cause such differences, some of which could be material, include but are not limited to those identified below. For a discussion of risks and actions taken in response to the coronavirus (COVID-19) pandemic, see the “Overview” below and “Our results of operations have been significantly adversely affected and could in the future be materially adversely impacted by the COVID-19 pandemic.” under the heading “Risk Factors” in our Annual Report on Form 10-K for the year ended August 31, 2020. Many of the following risks, uncertainties and other factors identified below are, and will be, amplified by the COVID-19 pandemic.
Our results of operations have been significantly adversely affected and could in the future be materially adversely impacted by the COVID-19 pandemic.
Our results of operations have been, and may in the future be, adversely affected by volatile, negative or uncertain economic and political conditions and the effects of these conditions on our clients’ businesses and levels of business activity.
Our business depends on generating and maintaining ongoing, profitable client demand for our services and solutions, including through the adaptation and expansion of our services and solutions in response to ongoing changes in technology and offerings, and a significant reduction in such demand or an inability to respond to the evolving technological environment could materially affect our results of operations.
If we are unable to keep our supply of skills and resources in balance with client demand around the world and attract and retain professionals with strong leadership skills, our business, the utilization rate of our professionals and our results of operations may be materially adversely affected.
We could face legal, reputational and financial risks if we fail to protect client and/or Accenture data from security incidents or cyberattacks.
The markets in which we operate are highly competitive, and we might not be able to compete effectively.


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Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
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Our profitability could materially suffer if we are unable to obtain favorable pricing for our services and solutions, if we are unable to remain competitive, if our cost-management strategies are unsuccessful or if we experience delivery inefficiencies or fail to satisfy certain agreed-upon targets or specific service levels.
Changes in our level of taxes, as well as audits, investigations and tax proceedings, or changes in tax laws or in their interpretation or enforcement, could have a material adverse effect on our effective tax rate, results of operations, cash flows and financial condition.
Our ability to attract and retain business and employees may depend on our reputation in the marketplace.
As a result of our geographically diverse operations and our growth strategy to continue to expand in our key markets around the world, we are more susceptible to certain risks.
Our business could be materially adversely affected if we incur legal liability.
Our work with government clients exposes us to additional risks inherent in the government contracting environment.
Our results of operations could be materially adversely affected by fluctuations in foreign currency exchange rates.
If we are unable to manage the organizational challenges associated with our size, we might be unable to achieve our business objectives.
If we do not successfully manage and develop our relationships with key alliance partners or if we fail to anticipate and establish new alliances in new technologies, our results of operations could be adversely affected.
We might not be successful at acquiring, investing in or integrating businesses, entering into joint ventures or divesting businesses.
If we are unable to protect or enforce our intellectual property rights, or if our services or solutions infringe upon the intellectual property rights of others or we lose our ability to utilize the intellectual property of others, our business could be adversely affected.
Our results of operations and share price could be adversely affected if we are unable to maintain effective internal controls.
Changes to accounting standards or in the estimates and assumptions we make in connection with the preparation of our consolidated financial statements could adversely affect our financial results.
We might be unable to access additional capital on favorable terms or at all. If we raise equity capital, it may dilute our shareholders’ ownership interest in us.
We are incorporated in Ireland and Irish law differs from the laws in effect in the United States and might afford less protection to our shareholders. We may also be subject to criticism and negative publicity related to our incorporation in Ireland.
For a more detailed discussion of these factors, see the information under the heading “Risk Factors” in our Annual Report on Form 10-K for the year ended August 31, 2020. Our forward-looking statements speak only as of the date of this report or as of the date they are made, and we undertake no obligation to update any forward-looking statements.


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Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
23

Overview
The COVID-19 pandemic has impacted the health and well-being of people, disrupted businesses and restricted travel worldwide, causing significant economic disruption and uncertainty. While the rate and pace of recovery has differed by geography and industry, during the third quarter of 2021 we saw strong momentum across all dimensions of our business, including the industries most affected by the pandemic. This momentum is driven by growing demand for digital transformation and is increasing the need for people to serve our clients.

We are gradually returning to our and our clients’ offices where permissible and traveling as needed, while prioritizing the well-being of our people. During the quarter, there was a considerable increase in new COVID-19 cases in India. Our ability to deliver services to our clients was not materially impacted as we initiated business continuity procedures and took actions to support our people and their families.

The COVID-19 pandemic may continue to impact our business and financial operating results, and there is uncertainty in the nature and degree of its continued effects over time. For a discussion of risks related to the pandemic, see “Our results of operations have been significantly adversely affected and could in the future be materially adversely impacted by the COVID-19 pandemic.” under the heading “Risk Factors” in our Annual Report on Form 10-K for the year ended August 31, 2020.
Summary of Results
Revenues for the third quarter of fiscal 2021 increased 21% in U.S. dollars and 16% in local currency compared to the third quarter of fiscal 2020. Revenues for the nine months ended May 31, 2021 increased 11% in U.S. dollars and 8% in local currency compared to the nine months ended May 31, 2020. This included the impact of a decline in reimbursable travel costs during the first half of fiscal 2021, which reduced revenues approximately 1% for the nine months ended May 31, 2021. During the third quarter of fiscal 2021, revenue growth in local currency was very strong in North America, Growth Markets and Europe. We experienced local currency revenue growth that was very strong in Health & Public Service, Communications, Media & Technology, Products and Financial Services and modest in Resources. Revenue growth in local currency was very strong in outsourcing and consulting during the third quarter of fiscal 2021. The business environment remained competitive. In many areas, our pricing, which we define as the contract profitability or margin on the work that we sell, was lower.
In our consulting business, revenues for the third quarter of fiscal 2021 increased 21% in U.S. dollars and 16% in local currency compared to the third quarter of fiscal 2020. Consulting revenues for the nine months ended May 31, 2021 increased 8% in U.S. dollars and 5% in local currency compared to the nine months ended May 31, 2020. This included the impact of a decline in reimbursable travel costs during the first half of fiscal 2021, which reduced consulting revenues approximately 2% for the nine months ended May 31, 2021. Consulting revenue in local currency for the third quarter of fiscal 2021 was driven by very strong growth in Europe, North America and Growth Markets. Our consulting revenue continues to be driven by helping our clients accelerate their digital transformation, including moving to the cloud, embedding security across the enterprise and adopting new technologies. In addition, clients continue to be focused on initiatives designed to deliver cost savings and operational efficiency, as well as projects to accelerate growth and improve customer experiences.
In our outsourcing business, revenues for the third quarter of fiscal 2021 increased 20% in U.S. dollars and 16% in local currency compared to the third quarter of fiscal 2020. Outsourcing revenues for the nine months ended May 31, 2021 increased 14% in U.S. dollars and 11% in local currency compared to the nine months ended May 31, 2020. Outsourcing revenue in local currency for the third quarter of fiscal 2021 was driven by very strong growth in North America, Growth Markets and Europe. We continue to experience growing demand to assist clients with application modernization and maintenance, cloud enablement and managed security services. In addition, clients continue to be focused on transforming their operations through data and analytics, automation and artificial intelligence to drive productivity and operational cost savings.
As we are a global company, our revenues are denominated in multiple currencies and may be significantly affected by currency exchange rate fluctuations. The majority of our revenues are denominated in currencies other than the U.S. dollar, including the Euro, Japanese yen and U.K. pound. There continues to be volatility in foreign currency exchange rates. Unfavorable fluctuations in foreign currency exchange rates have had and could have in the future a material effect on our financial results. If the U.S. dollar weakens against other currencies, resulting in favorable currency translation, our revenues, revenue growth and results of operations in U.S. dollars may be higher. If the U.S. dollar strengthens against other currencies, resulting in unfavorable currency translation, our revenues, revenue growth and results of operations in U.S. dollars may be lower. The U.S. dollar weakened against various currencies during the three and nine months ended May 31, 2021 compared to the three and nine months ended May 31, 2020, resulting in favorable currency translation and U.S. dollar revenue growth that was approximately 5% and 3% higher respectively, than our revenue growth in local currency. Assuming that exchange rates stay within recent ranges for the remainder of fiscal 2021, we estimate that our full fiscal 2021 revenue growth in U.S. dollars will be approximately 3.5% higher than our revenue growth in local currency.
The primary categories of operating expenses include Cost of services, Sales and marketing and General and administrative costs. Cost of services is primarily driven by the cost of client-service personnel, which consists mainly of compensation, subcontractor and other personnel costs, and non-payroll costs on outsourcing contracts. Cost of services includes a variety of activities such as: contract delivery; recruiting and training; software development; and integration of acquisitions. Sales and


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Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
24

marketing costs are driven primarily by: compensation costs for business development activities; marketing- and advertising-related activities; and certain acquisition-related costs. General and administrative costs primarily include costs for non-client-facing personnel, information systems, office space and certain acquisition-related costs.
Utilization for the third quarter of fiscal 2021 was 93%, up from 88% in the third quarter of fiscal 2020. We hire to meet current and projected future demand. We proactively plan and manage the size and composition of our workforce and take actions as needed to address changes in the anticipated demand for our services and solutions, given that compensation costs are the most significant portion of our operating expenses. Our headcount, the majority of which serve our clients, increased to approximately 569,000 as of May 31, 2021, compared to approximately 513,000 as of May 31, 2020. The year-over-year increase in our headcount reflects an overall increase in demand for our services and solutions, as well as headcount added in connection with acquisitions. Attrition, excluding involuntary terminations, for the third quarter of fiscal 2021 was 17%, up from 11% in the third quarter of fiscal 2020. We evaluate voluntary attrition, adjust levels of new hiring and use involuntary terminations as means to keep our supply of skills and resources in balance with changes in client demand. In addition, we adjust compensation in certain skill sets and geographies in order to attract and retain appropriate numbers of qualified employees. For the majority of our personnel, compensation increases become effective December 1st of each fiscal year. We strive to adjust pricing and/or the mix of people to reduce the impact of compensation increases on our margin. Our ability to grow our revenues and maintain or increase our margin could be adversely affected if we are unable to: keep our supply of skills and resources in balance with changes in the types or amounts of services and solutions clients are demanding; recover increases in compensation; deploy our employees globally on a timely basis; manage attrition; and/or effectively assimilate and utilize new employees.
Gross margin (Revenues less Cost of services as a percentage of Revenues) for the third quarter of fiscal 2021 was 33.2%, compared with 32.1% for the third quarter of fiscal 2020. Gross margin for the nine months ended May 31, 2021 was 32.1% compared with 31.5% for the nine months ended May 31, 2020. The increase in gross margin for the third quarter of fiscal 2021 was due to lower labor costs as a percentage of revenues compared to the same period in fiscal 2020. The increase in gross margin for the nine months ended May 31, 2021, compared to the same period in fiscal 2020 was due to lower non-payroll costs, primarily for travel, partially offset by an increase in labor costs, including a one-time bonus for all employees below the managing director level in the second quarter of fiscal 2021.
Sales and marketing and General and administrative costs as a percentage of revenues were 17.2% for the third quarter of fiscal 2021 and 16.8% for the nine months ended May 31, 2021, compared with 16.5% for the third quarter of fiscal 2020 and 16.6% for the nine months ended May 31, 2020. For the third quarter compared to the same period in fiscal 2020, Sales and marketing costs as a percentage of revenues increased 40 basis points, primarily due to higher non-payroll costs, including higher advertising costs. For the nine months ended May 31, 2021 compared to the same period in fiscal 2020, Sales and marketing costs as a percentage of revenues decreased 20 basis points. For both the third quarter and nine months ended May 31, 2021, compared to the same periods in fiscal 2020, General and administrative costs as a percentage of revenues increased 30 basis points, primarily due to higher non-payroll costs.
Operating margin (Operating income as a percentage of revenues) for the third quarter of fiscal 2021 was 16.0%, compared with 15.6% for the third quarter of fiscal 2020. Operating margin for the nine months ended May 31, 2021 was 15.3%, compared with 14.8% for the nine months ended May 31, 2020.
During the first half of fiscal 2021 and 2020, we recorded gains of $271 million and $113 million and related tax expense of $41 million and $19 million, respectively, related to our investment in Duck Creek Technologies. For additional information, see Note 1 (Basis of Presentation) to our Consolidated Financial Statements under Item 1, “Financial Statements.”
The effective tax rates for the third quarter of fiscal 2021 and 2020 were 25.0% and 25.5%, respectively. The effective tax rate for the nine months ended May 31, 2021 was 22.1%, compared with 22.3% for the nine months ended May 31, 2020. Absent the investment gains and related tax expense, our effective tax rates for both the nine months ended May 31, 2021 and May 31, 2020 would have been 22.4%.
Diluted earnings per share were $2.40 for the third quarter of fiscal 2021, compared with $1.90 for the third quarter of fiscal 2020. Diluted earnings per share were $6.96 for the nine months ended May 31, 2021, compared with $5.90 for the nine months ended May 31, 2020. The $230 million and $94 million gains on an investment, net of taxes, increased diluted earnings per share by $0.36 and $0.15 during the nine months ended May 31, 2021 and May 31, 2020, respectively. Excluding the impact of these gains, diluted earnings per share would have been $6.60 and $5.75 for the nine months ended May 31, 2021 and May 31, 2020, respectively.
We have presented our effective tax rate and diluted earnings per share for the nine months ended May 31, 2021 and 2020, excluding the impact of gains related to an investment, as we believe doing so facilitates understanding as to the impact of these items and our performance when comparing these periods.


ACCENTURE FORM 10-Q
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
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New Bookings
New bookings for the third quarter of fiscal 2021 were $15.4 billion, with consulting bookings of $8.0 billion and outsourcing bookings of $7.4 billion. New bookings for the nine months ended May 31, 2021 were $44.3 billion, with consulting bookings of $22.7 billion and outsourcing bookings of $21.6 billion. New bookings for the third quarter of fiscal 2020 were $11.0 billion, with consulting bookings of $6.2 billion and outsourcing bookings of $4.8 billion. New bookings for the nine months ended May 31, 2020 were $35.6 billion, with consulting bookings of $19.4 billion and outsourcing bookings of $16.2 billion.



ACCENTURE FORM 10-Q
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
26

Results of Operations for the Three Months Ended May 31, 2021 Compared to the Three Months Ended May 31, 2020
Revenues by geographic market, industry group and type of work are as follows:
  Three Months EndedPercent
Increase
(Decrease)
U.S.
Dollars
Percent
Increase
(Decrease)
Local
Currency
Percent of Revenues
for the Three Months Ended
(in millions of U.S. dollars)May 31, 2021May 31, 2020May 31, 2021May 31, 2020
GEOGRAPHIC MARKETS
North America$6,200 $5,239 18 %18 %47 %48 %
Europe4,452 3,575 25 14 34 33 
Growth Markets2,612 2,177 20 15 20 20 
Total$13,264 $10,991 21 %16 %100 %100 %
INDUSTRY GROUPS (1)
Communications, Media & Technology$2,704 $2,197 23 %19 20 %20 %
Financial Services2,598 2,138 21 16 20 19 
Health & Public Service2,520 2,016 25 21 19 18 
Products3,674 3,003 22 17 28 27 
Resources1,768 1,637 13 15 
Total$13,264 $10,991 21 %16 %100 %100 %
TYPE OF WORK
Consulting$7,260 $5,998 21 %16 %55 %55 %
Outsourcing6,003 4,993 20 16 45 45 
Total$13,264 $10,991 21 %16 %100 %100 %
Amounts in table may not total due to rounding.
(1)Effective September 1, 2020, we revised the reporting of our industry groups to include amounts previously reported in Other. Prior period amounts have been reclassified to conform with the current period presentation.
Revenues
The following revenues commentary discusses local currency revenue changes for the third quarter of fiscal 2021 compared to the third quarter of fiscal 2020:
Geographic Markets
North America revenues increased 18% in local currency, led by growth in Public Service, Software & Platforms and Consumer Goods, Retail & Travel Services. Revenue growth was driven by the United States.
Europe revenues increased 14% in local currency, led by growth in Consumer Goods, Retail & Travel Services, followed by Banking & Capital Markets and Industrial. Revenue growth was driven by the United Kingdom, followed by Italy and Germany.
Growth Markets revenues increased 15% in local currency, led by growth in Consumer Goods, Retail & Travel Services, Banking & Capital Markets and Public Service. Revenue growth was led by Japan, followed by Brazil.
Operating Expenses
Operating expenses for the third quarter of fiscal 2021 increased $1,867 million, or 20%, over the third quarter of fiscal 2020, and decreased as a percentage of revenues to 84.0% from 84.4% during this period.
Operating expenses by category are as follows:
Three Months Ended
(in millions of U.S. dollars)May 31, 2021May 31, 2020Increase
(Decrease)
Operating Expenses$11,145 84.0 %$9,279 84.4 %$1,867 
Cost of services8,859 66.8 7,463 67.9 1,397 
Sales and marketing1,407 10.6 1,118 10.2 288 
General and administrative costs$879 6.6 %$698 6.3 %$181 
Amounts in table may not total due to rounding.


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Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
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Cost of Services
Cost of services for the third quarter of fiscal 2021 increased $1,397 million, or 19%, over the third quarter of fiscal 2020, and decreased as a percentage of revenues to 66.8% from 67.9% during this period. Gross margin for the third quarter of fiscal 2021 increased to 33.2% from 32.1% during the third quarter of fiscal 2020. The increase in gross margin was due to lower labor costs as a percentage of revenues compared to the same period in fiscal 2020.
Sales and Marketing
Sales and marketing expense for the third quarter of fiscal 2021 increased $288 million, or 26%, from the third quarter of fiscal 2020, and increased as a percentage of revenues to 10.6% from 10.2% during this period. The increase as a percentage of revenues was primarily due to higher non-payroll costs, including advertising costs, compared to the same period in fiscal 2020.
General and Administrative Costs
General and administrative costs for the third quarter of fiscal 2021 increased $181 million, or 26%, over the third quarter of fiscal 2020, and increased as a percentage of revenues to 6.6% from 6.3% during this period. The increase as a percentage of revenues was primarily due to higher non-payroll costs compared to the same period in fiscal 2020.
Operating Income and Operating Margin
Operating income for the third quarter of fiscal 2021 increased $406 million, or 24%, over the third quarter of fiscal 2020.
Operating income and operating margin for each of the geographic markets are as follows:
Three Months Ended
  May 31, 2021May 31, 2020
(in millions of U.S. dollars)Operating
Income
Operating
Margin
Operating
Income
Operating
Margin
Increase
(Decrease)
North America$1,128 18 %$721 14 %$407 
Europe608 14 535 15 72 
Growth Markets382 15 456 21 (74)
Total$2,119 16.0 %$1,713 15.6 %$406 
Amounts in table may not total due to rounding.
We estimate that the aggregate percentage impact of foreign currency exchange rates on our operating income during the third quarter of fiscal 2021 was similar to that disclosed for revenue for each geographic market. The commentary below provides insight into other factors affecting geographic market performance and operating income for the third quarter of fiscal 2021 compared with the third quarter of fiscal 2020:
North America operating income increased primarily due to revenue growth, higher contract profitability and lower sales and marketing costs as a percentage of revenues.
Europe operating income increased primarily due to revenue growth.
Growth Markets operating income decreased as revenue growth was more than offset by higher labor costs, lower consulting contract profitability and higher sales and marketing costs as a percentage of revenues.
Income Tax Expense
The effective tax rates for the third quarter of fiscal 2021 and 2020 were 25.0% and 25.5%, respectively. The lower effective tax rate for the three months ended May 31, 2021 was primarily due to changes in the geographic distribution of earnings, partially offset by lower benefits from tax law changes.


ACCENTURE FORM 10-Q
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
28

Earnings Per Share
Diluted earnings per share were $2.40 for the third quarter of fiscal 2021, compared with $1.90 for the third quarter of fiscal 2020. For information regarding our earnings per share calculations, see Note 3 (Earnings Per Share) to our Consolidated Financial Statements under Item 1, “Financial Statements.”
The increase in diluted earnings per share is due to the following factors:
Earnings Per Share
Q3 FY20 As Reported$1.90 
Higher revenue and operating results0.47 
Lower effective tax rate0.01 
Lower non-operating expense0.01 
Lower non-controlling interest0.01 
Q3 FY21 As Reported$2.40 



ACCENTURE FORM 10-Q
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
29

Results of Operations for the Nine Months Ended May 31, 2021 Compared to the Nine Months Ended May 31, 2020
Revenues by geographic market, industry group and type of work are as follows:
  Nine Months EndedPercent
Increase
(Decrease)
U.S.
Dollars
Percent
Increase
(Decrease)
Local
Currency
Percent of Revenues
for the Nine Months Ended
(in millions of U.S. dollars)May 31, 2021May 31, 2020May 31, 2021May 31, 2020
GEOGRAPHIC MARKETS
North America$17,313 $15,785 10 %%47 %47 %
Europe12,450 10,993 13 34 33 
Growth Markets7,352 6,714 20 20 
Total$37,114 $33,492 11 %8 %100 %100 %
INDUSTRY GROUPS (1)
Communications, Media & Technology$7,518 $6,682 13 %10 20 %20 %
Financial Services7,321 6,415 14 10 20 19 
Health & Public Service6,993 5,934 18 16 19 18 
Products10,221 9,388 28 28 
Resources5,060 5,074 — (3)14 15 
Total$37,114 $33,492 11 %8 %100 %100 %
TYPE OF WORK
Consulting$20,032 $18,546 %%54 %55 %
Outsourcing17,082 14,945 14 11 46 45 
Total$37,114 $33,492 11 %8 %100 %100 %
Amounts in table may not total due to rounding.
(1)Effective September 1, 2020, we revised the reporting of our industry groups to include amounts previously reported in Other. Prior period amounts have been reclassified to conform with the current period presentation.
Revenues
Revenues were impacted by a decline in reimbursable travel costs during the first half of fiscal 2021, which reduced revenue growth by approximately 1% for the nine months ended May 31, 2021. The following revenues commentary discusses local currency revenue changes for the nine months ended May 31, 2021 compared to the nine months ended May 31, 2020:
Geographic Markets
North America revenues increased 9% in local currency, led by growth in Public Service and Software & Platforms. The increases were partially offset by declines in Energy and Chemicals & Natural Resources. Revenue growth was driven by the United States.
Europe revenues increased 5% in local currency, led by growth in Banking & Capital Markets, Software & Platforms and Life Sciences. The increases were partially offset by declines in High Tech and Chemicals & Natural Resources. Revenue growth was driven by the United Kingdom, Italy and Switzerland.
Growth Markets revenues increased 8% in local currency, led by growth in Banking & Capital Markets, Public Service and High Tech. Revenue growth was driven by Japan.
Operating Expenses
Operating expenses for the nine months ended May 31, 2021 increased $2,928 million, or 10%, over the nine months ended May 31, 2020, and decreased as a percentage of revenues to 84.7% from 85.2% during this period.


ACCENTURE FORM 10-Q
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
30

Operating expenses by category are as follows:
Nine Months Ended
(in millions of U.S. dollars)May 31, 2021May 31, 2020Increase
(Decrease)
Operating Expenses$31,451 84.7 %$28,523 85.2 %$2,928 
Cost of services25,216 67.9 22,956 68.5 2,260 
Sales and marketing3,773 10.2 3,472 10.4 301 
General and administrative costs$2,462 6.6 %$2,095 6.3 %$367 
Cost of Services
Cost of services for the nine months ended May 31, 2021 increased $2,260 million, or 10%, over the nine months ended May 31, 2020, and decreased as a percentage of revenues to 67.9% from 68.5% during this period. Gross margin for the nine months ended May 31, 2021 increased to 32.1% from 31.5% during the nine months ended May 31, 2020. The increase in gross margin was due to lower non-payroll costs, primarily for travel, partially offset by an increase in labor costs, including a one-time bonus for all employees below the managing director level in the second quarter of fiscal 2021, compared to the same period in fiscal 2020.
Sales and Marketing
Sales and marketing expense for the nine months ended May 31, 2021 increased $301 million, or 9%, over the nine months ended May 31, 2020, and decreased as a percentage of revenues to 10.2% from 10.4% during this period.
General and Administrative Costs
General and administrative costs for the nine months ended May 31, 2021 increased $367 million, or 18%, over the nine months ended May 31, 2020, and increased as a percentage of revenues to 6.6% from 6.3% during this period. The increase as a percentage of revenues was primarily due to higher non-payroll costs compared to the same period in fiscal 2020.
Operating Income and Operating Margin
Operating income for the nine months ended May 31, 2021 increased $694 million, or 14%, over the nine months ended May 31, 2020.
Operating income and operating margin for each of the geographic markets are as follows:
Nine Months Ended
  May 31, 2021May 31, 2020
(in millions of U.S. dollars)Operating
Income
Operating
Margin
Operating
Income
Operating
Margin
Increase
(Decrease)
North America$2,789 16 %$2,282 14 %$508 
Europe1,740 14 1,477 13 263 
Growth Markets1,133 15 1,210 18 (77)
Total$5,663 15.3 %$4,969 14.8 %$694 
Amounts in table may not total due to rounding.
We estimate that the aggregate percentage impact of foreign currency exchange rates on our operating income during the nine months ended May 31, 2021 was similar to that disclosed for revenue for each geographic market. The reduction in travel costs during the first half of fiscal 2021 had a favorable impact on operating income during the nine months ended May 31, 2021. In addition, during the nine months ended May 31, 2021 each geographic market’s operating income was unfavorably impacted by higher labor costs, including a one-time bonus in the second quarter of fiscal 2021 equal to one week of base pay for all employees below the managing director level. The commentary below provides insight into other factors affecting geographic market performance and operating income for the nine months ended May 31, 2021 compared with the nine months ended May 31, 2020:
North America operating income increased primarily due to revenue growth, higher consulting contract profitability and lower sales and marketing costs as a percentage of revenues.
Europe operating income increased primarily due to revenue growth and higher contract profitability.
Growth Markets operating income decreased as revenue growth was more than offset by higher labor costs and lower consulting contract profitability.



ACCENTURE FORM 10-Q
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
31

Other Income (Expense), net
Other income (expense), net primarily consists of foreign currency gains and losses, non-operating components of pension expense, as well as gains and losses associated with our investments. During the nine months ended May 31, 2021, other income (expense), net increased $224 million over the nine months ended May 31, 2020, primarily due to higher gains on investments. For additional information, see Note 1 (Basis of Presentation) to our Consolidated Financial Statements under Item 1, “Financial Statements.”
Income Tax Expense
The effective tax rate for the nine months ended May 31, 2021 was 22.1%, compared with 22.3% for the nine months ended May 31, 2020. Absent the $271 million and $113 million gains on an investment and related $41 million and $19 million in tax expense, our effective tax rates for both the nine months ended May 31, 2021 and May 31, 2020 would have been 22.4%.
Our provision for income taxes is based on many factors and subject to volatility year to year. We expect the fiscal 2021 annual effective tax rate to be in the range of 23.0% to 24.0%. The effective tax rate for interim periods can vary because of the timing of when certain events occur during the year.
Earnings Per Share
Diluted earnings per share were $6.96 for the nine months ended May 31, 2021, compared with $5.90 for the nine months ended May 31, 2020. The $230 million and $94 million gains on an investment, net of taxes, increased diluted earnings per share by $0.36 and $0.15 during the nine months ended May 31, 2021 and May 31, 2020, respectively. Excluding the impact of these gains, diluted earnings per share would have been $6.60 and $5.75 for the nine months ended May 31, 2021 and May 31, 2020, respectively. For information regarding our earnings per share calculations, see Note 3 (Earnings Per Share) to our Consolidated Financial Statements under Item 1, “Financial Statements.”
The increase in diluted earnings per share is due to the following factors:
Earnings Per Share
FY20 As Reported$5.90 
Higher revenue and operating results0.83 
Higher gains on an investment, net of tax0.21 
Lower share count0.02 
FY21 As Reported$6.96 


ACCENTURE FORM 10-Q
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
32

Liquidity and Capital Resources
As of May 31, 2021, Cash and cash equivalents was $10.0 billion, compared with $8.4 billion as of August 31, 2020.
Cash flows from operating, investing and financing activities, as reflected in our Consolidated Cash Flows Statements, are summarized in the following table:
  Nine Months Ended
(in millions of U.S. dollars)May 31, 2021May 31, 2020Change
Net cash provided by (used in):
Operating activities$6,539 $5,059 $1,480 
Investing activities(1,458)(1,648)190 
Financing activities(3,559)(3,036)(523)
Effect of exchange rate changes on cash and cash equivalents72 (60)132 
Net increase (decrease) in cash and cash equivalents$1,594 $315 $1,279 
Operating activities: The $1,480 million year-over-year increase in operating cash flows was due to higher net income and changes in operating assets and liabilities.
Investing activities: The $190 million decrease in cash used was primarily due to increased proceeds from investments and lower spending on purchases of property and equipment, partially offset by higher spending on business acquisitions and investments. For additional information, see Note 5 (Business Combinations) to our Consolidated Financial Statements under Item 1, “Financial Statements.”
Financing activities: The $523 million increase in cash used was primarily due to an increase in the net purchases of shares as well as an increase in cash dividends paid, partially offset by an increase in net proceeds from share issuances. For additional information, see Note 7 (Shareholders’ Equity) to our Consolidated Financial Statements under Item 1, “Financial Statements.”
We believe that our current and longer-term working capital, investments and other general corporate funding requirements will be satisfied for the next twelve months and thereafter through cash flows from operations and, to the extent necessary, from our borrowing facilities and future financial market activities.
Substantially all of our cash is held in jurisdictions where there are no regulatory restrictions or material tax effects on the free flow of funds. Domestic cash inflows for our Irish parent, principally dividend distributions from lower-tier subsidiaries, have been sufficient to meet our historic cash requirements, and we expect this to continue into the future.
Borrowing Facilities
As of May 31, 2021, we had the following borrowing facilities, including the issuance of letters of credit, to support general working capital purposes:
(in millions of U.S. dollars)Facility
Amount
Borrowings
Under
Facilities
Syndicated loan facility (1)$3,000 $— 
Separate, uncommitted, unsecured multicurrency revolving credit facilities1,228 — 
Local guaranteed and non-guaranteed lines of credit255 — 
Total$4,483 $ 
Amounts in table may not total due to rounding.
(1)On April 26, 2021, we replaced our $1,000 syndicated 5-year credit facility and $1,000 syndicated 364-day credit facility with a new $3,000 syndicated credit facility maturing on April 24, 2026. This facility provides unsecured, revolving credit capacity for general corporate purposes, including the issuance of letters of credit. Borrowings under this facility will accrue interest at the applicable risk-free rate, plus a spread. We continue to be in compliance with relevant covenant terms. The facility is subject to annual commitment fees. As of May 31, 2021, we had no borrowings under the facility.
Under the borrowing facilities described above, we had an aggregate of $674 million of letters of credit outstanding as of May 31, 2021.



ACCENTURE FORM 10-Q
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
33

Share Purchases and Redemptions
The Board of Directors of Accenture plc has authorized funding for our publicly announced open-market share purchase program for acquiring Accenture plc Class A ordinary shares and for purchases and redemptions of Accenture plc Class A ordinary shares and Accenture Canada Holdings Inc. exchangeable shares held by current and former members of Accenture Leadership and their permitted transferees.
Our share purchase activity during the nine months ended May 31, 2021 is as follows:
  Accenture plc Class A
Ordinary Shares
Accenture Canada
Holdings Inc. Exchangeable Shares
(in millions of U.S. dollars, except share amounts)SharesAmountSharesAmount
Open-market share purchases (1)8,384,847 $2,128 — $— 
Other share purchase programs— — 28,329 
Other purchases (2)2,584,946 653 — — 
Total10,969,793 $2,781 28,329 $8 
(1)We conduct a publicly announced open-market share purchase program for Accenture plc Class A ordinary shares. These shares are held as treasury shares by Accenture plc and may be utilized to provide for select employee benefits, such as equity awards to our employees.
(2)During the nine months ended May 31, 2021, as authorized under our various employee equity share plans, we acquired Accenture plc Class A ordinary shares primarily via share withholding for payroll tax obligations due from employees and former employees in connection with the delivery of Accenture plc Class A ordinary shares under those plans. These purchases of shares in connection with employee share plans do not affect our aggregate available authorization for our publicly announced open-market share purchase and the other share purchase programs.
We intend to continue to use a significant portion of cash generated from operations for share repurchases during the remainder of fiscal 2021. The number of shares ultimately repurchased under our open-market share purchase program may vary depending on numerous factors, including, without limitation, share price and other market conditions, our ongoing capital allocation planning, the levels of cash and debt balances, other demands for cash, such as acquisition activity, general economic and/or business conditions, and board and management discretion. Additionally, as these factors may change over the course of the year, the amount of share repurchase activity during any particular period cannot be predicted and may fluctuate from time to time. Share repurchases may be made from time to time through open-market purchases, in respect of purchases and redemptions of Accenture Canada Holdings Inc. exchangeable shares, through the use of Rule 10b5-1 plans and/or by other means. The repurchase program may be accelerated, suspended, delayed or discontinued at any time, without notice.
Off-Balance Sheet Arrangements
In the normal course of business and in conjunction with some client engagements, we have entered into contractual arrangements through which we may be obligated to indemnify clients with respect to certain matters.
To date, we have not been required to make any significant payment under any of the arrangements described above. For further discussion of these transactions, see Note 10 (Commitments and Contingencies) to our Consolidated Financial Statements under Item 1, “Financial Statements.”
Significant Accounting Policies
See Note 1 (Basis of Presentation) to our Consolidated Financial Statements under Item 1, “Financial Statements.”


ACCENTURE FORM 10-Q
Item 3. Quantitative and Qualitative Disclosures About Market Risk
34
Item 3. Quantitative and Qualitative Disclosures About Market Risk
During the nine months ended May 31, 2021, there were no material changes to the information on market risk exposure disclosed in our Annual Report on Form 10-K for the year ended August 31, 2020. For a discussion of our market risk associated with foreign currency risk, interest rate risk and equity price risk as of August 31, 2020, see “Quantitative and Qualitative Disclosures About Market Risk” in Part II, Item 7A, of our Annual Report on Form 10-K for the year ended August 31, 2020.

Item 4. Controls and Procedures
Evaluation of Disclosure Controls and Procedures
Our management, with the participation of our principal executive officer and our principal financial officer, has evaluated the effectiveness of our disclosure controls and procedures (as defined in Rule 13a-15(e) under the Exchange Act) as of the end of the period covered by this report. Any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving the desired control objectives. Based on that evaluation, the principal executive officer and the principal financial officer of Accenture plc have concluded that, as of the end of the period covered by this report, our disclosure controls and procedures were effective at the reasonable assurance level.
Changes in Internal Control Over Financial Reporting
There has been no change in our internal control over financial reporting that occurred during the third quarter of fiscal 2021 that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.


ACCENTURE FORM 10-Q
Part II — Other Information
35
Part II — Other Information
Item 1. Legal Proceedings
The information set forth under “Legal Contingencies” in Note 10 (Commitments and Contingencies) to our Consolidated Financial Statements under Part I, Item 1, “Financial Statements,” is incorporated herein by reference.
Item 1A. Risk Factors
For a discussion of our potential risks and uncertainties, see the information under the heading “Risk Factors” in our Annual Report on Form 10-K for the year ended August 31, 2020 (the “Annual Report”). There have been no material changes to the risk factors disclosed in our Annual Report.
Item 2. Unregistered Sales of Equity Securities and Use of Proceeds
Purchases of Accenture plc Class A Ordinary Shares
The following table provides information relating to our purchases of Accenture plc Class A ordinary shares during the third quarter of fiscal 2021.
PeriodTotal Number
of Shares
Purchased
Average
Price Paid
per Share (1)
Total Number of
Shares Purchased as
Part of Publicly
Announced Plans or
Programs (2)
Approximate Dollar Value
of Shares that May Yet Be
Purchased Under the Plans or Programs (3)
  (in millions of U.S. dollars)
March 1, 2021 — March 31, 20211,186,080 $261.93 1,159,461 $4,664 
April 1, 2021 — April 30, 2021822,254 286.80 801,212 4,432 
May 1, 2021 — May 31, 2021997,544 286.66 880,119 4,179 
Total (4)3,005,878 $276.94 2,840,792 
(1)Average price paid per share reflects the total cash outlay for the period, divided by the number of shares acquired, including those acquired by purchase or redemption for cash and any acquired by means of employee forfeiture.
(2)Since August 2001, the Board of Directors of Accenture plc has authorized and periodically confirmed a publicly announced open-market share purchase program for acquiring Accenture plc Class A ordinary shares. During the third quarter of fiscal 2021, we purchased 2,840,792 Accenture plc Class A ordinary shares under this program for an aggregate price of $786 million. The open-market purchase program does not have an expiration date.
(3)As of May 31, 2021, our aggregate available authorization for share purchases and redemptions was $4,179 million, which management has the discretion to use for either our publicly announced open-market share purchase program or the other share purchase programs. Since August 2001 and as of May 31, 2021, the Board of Directors of Accenture plc has authorized an aggregate of $40.1 billion for share purchases and redemptions by Accenture plc and Accenture Canada Holdings Inc.
(4)During the third quarter of fiscal 2021, Accenture purchased 165,086 Accenture plc Class A ordinary shares in transactions unrelated to publicly announced share plans or programs. These transactions consisted of acquisitions of Accenture plc Class A ordinary shares primarily via share withholding for payroll tax obligations due from employees and former employees in connection with the delivery of Accenture plc Class A ordinary shares under our various employee equity share plans. These purchases of shares in connection with employee share plans do not affect our aggregate available authorization for our publicly announced open-market share purchase and the other share purchase programs.
Item 3. Defaults Upon Senior Securities
None.


ACCENTURE FORM 10-Q
Part II — Other Information
36
Item 4. Mine Safety Disclosures
Not applicable.
Item 5. Other Information
(a) None.
(b) None.
Item 6. Exhibits
Exhibit Index:
Exhibit
Number
Exhibit
3.1
Amended and Restated Memorandum and Articles of Association of Accenture plc (incorporated by reference to Exhibit 3.1 to Accenture plc’s 8-K filed on February 7, 2018)
31.1
Certification of the Principal Executive Officer pursuant to Rule 13a-14(a) or 15d-14(a) of the Securities Exchange Act of 1934, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 (filed herewith)
31.2
Certification of the Principal Financial Officer pursuant to Rule 13a-14(a) or 15d-14(a) of the Securities Exchange Act of 1934, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 (filed herewith)
32.1
Certification of the Principal Executive Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 (furnished herewith)
32.2
Certification of the Principal Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 (furnished herewith)
101The following financial information from Accenture plc’s Quarterly Report on Form 10-Q for the quarterly period ended May 31, 2021, formatted in Inline XBRL: (i) Consolidated Balance Sheets as of May 31, 2021 (Unaudited) and August 31, 2020, (ii) Consolidated Income Statements (Unaudited) for the three and nine months ended May 31, 2021 and May 31, 2020, (iii) Consolidated Statements of Comprehensive Income (Unaudited) for the three and nine months ended May 31, 2021 and May 31, 2020, (iv) Consolidated Shareholders’ Equity Statement (Unaudited) for the three and nine months ended May 31, 2021 and May 31, 2020, (v) Consolidated Cash Flows Statements (Unaudited) for the nine months ended May 31, 2021 and May 31, 2020 and (vi) the Notes to Consolidated Financial Statements (Unaudited)
104The cover page from Accenture plc’s Quarterly Report on Form 10-Q for the quarterly period ended May 31, 2021, formatted in Inline XBRL (included as Exhibit 101)


ACCENTURE FORM 10-Q
Signatures
37
Signatures
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
Date: June 24, 2021
ACCENTURE PLC
By:/s/ KC McClure
Name:  KC McClure
Title:Chief Financial Officer
(Principal Financial Officer and Authorized Signatory)