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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
____________________________________ 
FORM 10-Q
 ____________________________________
(Mark One)
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended March 31, 2021
or
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from ____________ to ______________
Commission file number 001-13958
____________________________________ 
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
(Exact name of registrant as specified in its charter)
Delaware
 
13-3317783
(State or other jurisdiction of incorporation or organization) (I.R.S. Employer Identification No.)
One Hartford Plaza, Hartford, Connecticut 06155
(Address of principal executive offices) (Zip Code)
(860) 547-5000
(Registrant’s telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, par value $0.01 per shareHIGThe New York Stock Exchange
6.10% Notes due October 1, 2041HIG 41The New York Stock Exchange
7.875% Fixed-to-Floating Rate Junior Subordinated Debentures due 2042HGHThe New York Stock Exchange
Depositary Shares, Each Representing a 1/1,000th Interest in a Share of 6.000% Non-Cumulative Preferred Stock, Series G, par value $0.01 per shareHIG PR GThe New York Stock Exchange
1




Indicate by check mark:
•     whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.
YesNo
•     whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).
YesNo
•     whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Large accelerated filerAccelerated filerNon-accelerated filerSmaller reporting company
Emerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  
•     whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).Yes
No
As of April 26, 2021, there were outstanding 357,191,014 shares of Common Stock, $0.01 par value per share, of the registrant.
2




THE HARTFORD FINANCIAL SERVICES GROUP, INC.
QUARTERLY REPORT ON FORM 10-Q
FOR THE QUARTERLY PERIOD ENDED MARCH 31, 2021
TABLE OF CONTENTS
ItemDescriptionPage
1. 
          NOTE 2 - EARNINGS PER SHARE
          NOTE 3 - SEGMENT INFORMATION
          NOTE 5 - INVESTMENTS
          NOTE 6 - DERIVATIVES
          NOTE 8 - REINSURANCE
          NOTE 11 - INCOME TAXES
          NOTE 13 - EQUITY
          NOTE 16 - BUSINESS DISPOSITION
2. 
3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK[a]
4. 
1. 
1A.   
2. 
6. 
[a]The information required by this item is set forth in the Enterprise Risk Management section of Item 2, Management's Discussion and Analysis of Financial Condition and Results of Operations and is incorporated herein by reference.
3




Forward-looking Statements
Certain of the statements contained herein are forward-looking statements made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Forward-looking statements can be identified by words such as “anticipates,” “intends,” “plans,” “seeks,” “believes,” “estimates,” “expects,” “projects,” and similar references to future periods.
Forward-looking statements are based on management's current expectations and assumptions regarding future economic, competitive, legislative and other developments and their potential effect upon The Hartford Financial Services Group, Inc. and its subsidiaries (collectively, the "Company" or "The Hartford"). Because forward-looking statements relate to the future, they are subject to inherent uncertainties, risks and changes in circumstances that are difficult to predict. Actual results could differ materially from expectations, depending on the evolution of various factors, including the risks and uncertainties identified below, as well as factors described in such forward-looking statements; or in Part I, Item 1A, Risk Factors, in Part II, Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations, and those identified from time to time in our other filings with the Securities and Exchange Commission.
Risks relating to the pandemic caused by the spread of the novel strain of coronavirus, specifically identified as the Coronavirus Disease 2019 (“COVID-19”) including impacts to the Company's insurance and product-related, regulatory/legal, recessionary and other global economic, capital and liquidity and operational risks
Risks Relating to Economic, Political and Global Market Conditions:
challenges related to the Company’s current operating environment, including global political, economic and market conditions, and the effect of financial market disruptions, economic downturns, changes in trade regulation including tariffs and other barriers or other potentially adverse macroeconomic developments on the demand for our products and returns in our investment portfolios;
market risks associated with our business, including changes in credit spreads, equity prices, interest rates, inflation rate, foreign currency exchange rates and market volatility;
the impact on our investment portfolio if our investment portfolio is concentrated in any particular segment of the economy;
the impacts of changing climate and weather patterns on our businesses, operations and investment portfolio including on claims, demand and pricing of our products, the availability and cost of reinsurance, our modeling data used to evaluate and manage risks of catastrophes and severe weather events, the value of our investment portfolios and credit risk with reinsurers and other counterparties;
the risks associated with the discontinuance of the London Inter-Bank Offered Rate ("LIBOR") on the securities we hold or may have issued, other financial instruments and any other assets and liabilities whose value is tied to LIBOR;
the impacts associated with the withdrawal of the United Kingdom (“U.K.”) from the European Union (“E.U.”) on our international operations in the U.K. and E.U.
Insurance Industry and Product-Related Risks:
the possibility of unfavorable loss development, including with respect to long-tailed exposures;
the significant uncertainties that limit our ability to estimate the ultimate reserves necessary for asbestos and environmental claims;
the possibility of another pandemic, civil unrest, earthquake, or other natural or man-made disaster that may adversely affect our businesses;
weather and other natural physical events, including the intensity and frequency of storms, hail, wildfires, flooding, winter storms, hurricanes and tropical storms, as well as climate change and its potential impact on weather patterns;
the possible occurrence of terrorist attacks and the Company’s inability to contain its exposure as a result of, among other factors, the inability to exclude coverage for terrorist attacks from workers' compensation policies and limitations on reinsurance coverage from the federal government under applicable laws;
the Company’s ability to effectively price its property and casualty policies, including its ability to obtain regulatory consents to pricing actions or to non-renewal or withdrawal of certain product lines;
actions by competitors that may be larger or have greater financial resources than we do;
technological changes, including usage-based methods of determining premiums, advancements in automotive safety features, the development of autonomous vehicles, and platforms that facilitate ride sharing,
the Company's ability to market, distribute and provide insurance products and investment advisory services through current and future distribution channels and advisory firms;
political instability, politically motivated violence or civil unrest, may increase the frequency and severity of insured losses;
Financial Strength, Credit and Counterparty Risks:
4




risks to our business, financial position, prospects and results associated with negative rating actions or downgrades in the Company’s financial strength and credit ratings or negative rating actions or downgrades relating to our investments;
capital requirements which are subject to many factors, including many that are outside the Company’s control, such as National Association of Insurance Commissioners ("NAIC") risk based capital formulas, rating agency capital models, Funds at Lloyd's and Solvency Capital Requirement, which can in turn affect our credit and financial strength ratings, cost of capital, regulatory compliance and other aspects of our business and results;
losses due to nonperformance or defaults by others, including credit risk with counterparties associated with investments, derivatives, premiums receivable, reinsurance recoverables and indemnifications provided by third parties in connection with previous dispositions;
the potential for losses due to our reinsurers' unwillingness or inability to meet their obligations under reinsurance contracts and the availability, pricing and adequacy of reinsurance to protect the Company against losses;
state and international regulatory limitations on the ability of the Company and certain of its subsidiaries to declare and pay dividends;
Risks Relating to Estimates, Assumptions and Valuations:
risk associated with the use of analytical models in making decisions in key areas such as underwriting, pricing, capital management, reserving, investments, reinsurance and catastrophe risk management;
the potential for differing interpretations of the methodologies, estimations and assumptions that underlie the Company’s fair value estimates for its investments and the evaluation of intent-to-sell impairments and allowance for credit losses on available-for-sale securities and mortgage loans;
the potential for further impairments of our goodwill;
Strategic and Operational Risks:
the Company’s ability to maintain the availability of its systems and safeguard the security of its data in the event of a disaster, cyber or other information security incident or other unanticipated event;
the potential for difficulties arising from outsourcing and similar third-party relationships;
the risks, challenges and uncertainties associated with capital management plans, expense reduction initiatives and other actions, which may include acquisitions, divestitures or restructurings;
risks associated with acquisitions and divestitures, including the challenges of integrating acquired companies or businesses, which may result in our inability to achieve the anticipated benefits and synergies and may result in unintended consequences;
difficulty in attracting and retaining talented and qualified personnel, including key employees, such as executives, managers and employees with strong technological, analytical and other specialized skills;
the Company’s ability to protect its intellectual property and defend against claims of infringement;
Regulatory and Legal Risks:
the cost and other potential effects of increased federal, state and international regulatory and legislative developments, including those that could adversely impact the demand for the Company’s products, operating costs and required capital levels;
unfavorable judicial or legislative developments;
the impact of changes in federal, state or foreign tax laws;
regulatory requirements that could delay, deter or prevent a takeover attempt that stockholders might consider in their best interests; and
the impact of potential changes in accounting principles and related financial reporting requirements.
Any forward-looking statement made by the Company in this document speaks only as of the date of the filing of this Form 10-Q. Factors or events that could cause the Company’s actual results to differ may emerge from time to time, and it is not possible for the Company to predict all of them. The Company undertakes no obligation to publicly update any forward-looking statement, whether as a result of new information, future developments or otherwise.
5

        Table of Contents
Part I - Item 1. Financial Statements

Item 1. Financial Statements
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the Board of Directors and Stockholders of
The Hartford Financial Services Group, Inc.
Hartford, Connecticut

Results of Review of Interim Financial Information

We have reviewed the accompanying condensed consolidated balance sheet of The Hartford Financial Services Group, Inc. and subsidiaries (the "Company") as of March 31, 2021, the related condensed consolidated statements of operations, comprehensive income (loss), changes in stockholders' equity, and cash flows for the three-month periods ended March 31, 2021 and 2020, and the related notes (collectively referred to as the "interim financial information"). Based on our reviews, we are not aware of any material modifications that should be made to the accompanying interim financial information for it to be in conformity with accounting principles generally accepted in the United States of America.
We have previously audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the consolidated balance sheet of the Company as of December 31, 2020, and the related consolidated statements of operations, comprehensive income (loss), changes in stockholders' equity, and cash flows for the year then ended (not presented herein); and in our report dated February 19, 2021, we expressed an unqualified opinion on those consolidated financial statements. In our opinion, the information set forth in the accompanying condensed consolidated balance sheet as of December 31, 2020, is fairly stated, in all material respects, in relation to the consolidated balance sheet from which it has been derived.

Basis for Review Results

This interim financial information is the responsibility of the Company's management. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our reviews in accordance with standards of the PCAOB. A review of interim financial information consists principally of applying analytical procedures and making inquiries of persons responsible for financial and accounting matters. It is substantially less in scope than an audit conducted in accordance with the standards of the PCAOB, the objective of which is the expression of an opinion regarding the financial statements taken as a whole. Accordingly, we do not express such an opinion.

/s/ DELOITTE & TOUCHE LLP


Hartford, Connecticut
April 27, 2021


6

THE HARTFORD FINANCIAL SERVICES GROUP, INC.
Condensed Consolidated Statements of Operations
Three Months Ended March 31,
(in millions, except for per share data)20212020
(Unaudited)
Revenues
Earned premiums$4,343 $4,391 
Fee income355 320 
Net investment income509 459 
Net realized capital gains (losses)80 (231)
Other revenues12 17 
Total revenues5,299 4,956 
Benefits, losses and expenses
Benefits, losses and loss adjustment expenses3,350 2,916 
Amortization of deferred policy acquisition costs ("DAC")416 437 
Insurance operating costs and other expenses1,144 1,176 
Interest expense57 64 
Amortization of other intangible assets18 19 
Restructuring and other costs11  
Total benefits, losses and expenses4,996 4,612 
Income before income taxes303 344 
 Income tax expense54 71 
Net income249 273 
Preferred stock dividends5 5 
Net income available to common stockholders$244 $268 
Net income available to common stockholders per common share
Basic$0.68 $0.75 
Diluted$0.67 $0.74 
See Notes to Condensed Consolidated Financial Statements.
7

THE HARTFORD FINANCIAL SERVICES GROUP, INC.
Condensed Consolidated Statements of Comprehensive Income (Loss)
 Three Months Ended March 31,
(in millions)20212020
 (Unaudited)
Net income$249 $273 
Other comprehensive income (loss) ("OCI"):
Change in net unrealized gain on fixed maturities(925)(1,057)
Change in unrealized losses on fixed maturities for which an allowance for credit losses ("ACL") has been recorded 1 
Change in net gain on cash flow hedging instruments5 44 
Change in foreign currency translation adjustments1 (8)
Changes in pension and other postretirement plan adjustments13 11 
Other comprehensive loss, net of tax(906)(1,009)
Comprehensive loss$(657)$(736)
See Notes to Condensed Consolidated Financial Statements.
8

THE HARTFORD FINANCIAL SERVICES GROUP, INC.
Condensed Consolidated Balance Sheets
(in millions, except for share and per share data)March 31,
2021
December 31, 2020
 (Unaudited)
Assets
Investments:
Fixed maturities, available-for-sale, at fair value (amortized cost of $41,317 and $41,561, and ACL of $19 and $23)
$43,607 $45,035 
Equity securities, at fair value1,632 1,438 
Mortgage loans (net of ACL of $34 and $38)
4,588 4,493 
Limited partnerships and other alternative investments2,326 2,082 
Other investments207 201 
Short-term investments 3,367 3,283 
Total investments55,727 56,532 
Cash 176 151 
Restricted cash104 88 
Premiums receivable and agents' balances (net of ACL of $144 and $152)
4,487 4,268 
Reinsurance recoverables (net of allowance for uncollectible reinsurance of $98 and $108)
6,083 6,011 
Deferred policy acquisition costs827 789 
Deferred income taxes, net205 46 
Goodwill1,911 1,911 
Property and equipment, net1,092 1,122 
Other intangible assets, net927 950 
Other assets2,497 2,066 
Assets held for sale165 177 
Total assets$74,201 $74,111 
Liabilities
Unpaid losses and loss adjustment expenses$38,540 $37,855 
Reserve for future policy benefits641 638 
Other policyholder funds and benefits payable681 701 
Unearned premiums6,958 6,629 
Long-term debt4,353 4,352 
Other liabilities5,178 5,222 
Liabilities held for sale148 158 
Total liabilities56,499 55,555 
Commitments and Contingencies (Note 12)
Stockholders’ Equity
Preferred stock, $0.01 par value — 50,000,000 shares authorized, 13,800 shares issued at March 31, 2021 and December 31, 2020, aggregate liquidation preference of $345
334 334 
Common stock, $0.01 par value —1,500,000,000 shares authorized, 384,923,222 shares issued at March 31, 2021 and December 31, 2020
4 4 
Additional paid-in capital4,310 4,322 
Retained earnings14,036 13,918 
Treasury stock, at cost 27,406,740 and 26,434,682 shares
(1,246)(1,192)
Accumulated other comprehensive income, net of tax264 1,170 
Total stockholders’ equity17,702 18,556 
Total liabilities and stockholders’ equity$74,201 $74,111 
See Notes to Condensed Consolidated Financial Statements.
9

THE HARTFORD FINANCIAL SERVICES GROUP, INC.
Condensed Consolidated Statements of Changes in Stockholders' Equity
 Three Months Ended March 31,
(in millions, except for share and per share data)20212020
 (Unaudited)
Preferred Stock$334 $334 
Common Stock4 4 
Additional Paid-in Capital
Additional Paid-in Capital, beginning of period4,322 4,312 
Issuance of shares under incentive and stock compensation plans(69)(79)
Stock-based compensation plans expense57 53 
Additional Paid-in Capital, end of period4,310 4,286 
Retained Earnings
Retained Earnings, beginning of period13,918 12,685 
Cumulative effect of accounting changes, net of tax (18)
Adjusted balance, beginning of period13,918 12,667 
Net income249 273 
Dividends declared on preferred stock(5)(5)
Dividends declared on common stock(126)(116)
Retained Earnings, end of period14,036 12,819 
Treasury Stock, at cost
Treasury Stock, at cost, beginning of period(1,192)(1,117)
Treasury stock acquired(123)(150)
Issuance of shares under incentive and stock compensation plans94 82 
Net shares acquired related to employee incentive and stock compensation plans(25)(35)
Treasury Stock, at cost, end of period(1,246)(1,220)
Accumulated Other Comprehensive Income (Loss), net of tax
Accumulated Other Comprehensive Income, net of tax, beginning of period1,170 52 
Total other comprehensive loss(906)(1,009)
Accumulated Other Comprehensive Income (Loss), net of tax, end of period264 (957)
Total Stockholders’ Equity$17,702 $15,266 
Preferred Shares Outstanding
Preferred Shares Outstanding, beginning of period 13,800 13,800 
Issuance of preferred shares  
Preferred Shares Outstanding, end of period13,800 13,800 
Common Shares Outstanding
Common Shares Outstanding, beginning of period (in thousands)358,489 359,570 
Treasury stock acquired(2,386)(2,661)
Issuance of shares under incentive and stock compensation plans1,914 1,685 
Return of shares under incentive and stock compensation plans to treasury stock(500)(660)
Common Shares Outstanding, at end of period357,517 357,934 
Cash dividends declared per common share$0.350 $0.325 
Cash dividends declared per preferred share$375.00 $375.00 
See Notes to Condensed Consolidated Financial Statements.
10

THE HARTFORD FINANCIAL SERVICES GROUP, INC.
Condensed Consolidated Statements of Cash Flows
 Three Months Ended March 31,
(in millions)20212020
Operating Activities(Unaudited)
Net income$249 $273 
Adjustments to reconcile net income to net cash provided by operating activities:
Net realized capital losses (gains)(80)231 
Amortization of deferred policy acquisition costs416 437 
Additions to deferred policy acquisition costs(449)(447)
Depreciation and amortization174 134 
Other operating activities, net15 79 
Change in assets and liabilities:
Increase in reinsurance recoverables(66)(75)
Net change in accrued and deferred income taxes70 53 
Increase in insurance liabilities996 235 
Net change in other assets and other liabilities(566)(622)
Net cash provided by operating activities759 298 
Investing Activities
Proceeds from the sale/maturity/prepayment of:
Fixed maturities, available-for-sale5,536 3,906 
Equity securities, at fair value157 645 
Mortgage loans307 329 
Partnerships56 34 
Payments for the purchase of:
Fixed maturities, available-for-sale(5,049)(3,578)
Equity securities, at fair value(756)(518)
Mortgage loans(400)(487)
Partnerships(245)(97)
Net proceeds from derivatives27 161 
Net additions of property and equipment(23)(23)
Net proceeds from (payments for) short-term investments(54)407 
Other investing activities, net(6)(2)
Net cash provided by (used for) investing activities(450)777 
Financing Activities
Deposits and other additions to investment and universal life-type contracts22 15 
Withdrawals and other deductions from investment and universal life-type contracts(44)(10)
Net decrease in securities loaned or sold under agreements to repurchase
 (237)
Repayment of debt (500)
Net return of shares under incentive and stock compensation plans (32)
Treasury stock acquired(123)(150)
Dividends paid on preferred stock(5)(5)
Dividends paid on common stock(116)(108)
Net cash used for financing activities(266)(1,027)
Foreign exchange rate effect on cash(3)(9)
Net increase in cash and restricted cash, including cash classified within assets held for sale40 39 
Less: Net decrease in cash classified within assets held for sale(1)