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UNITED STATES SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 ______________________________________
Form 10-Q
(Mark One)
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
FOR THE QUARTERLY PERIOD ENDED SEPTEMBER 30, 2020
or
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
FOR THE TRANSITION PERIOD FROM TO
Commission file number: 001-15787
 _____________________________________
MetLife, Inc.
(Exact name of registrant as specified in its charter)
Delaware 13-4075851
(State or other jurisdiction of
incorporation or organization)
 (I.R.S. Employer
Identification No.)
200 Park Avenue,
New York,
NY
 10166-0188
(Address of principal executive offices) (Zip Code)
(212) 578-9500
(Registrant’s telephone number, including area code)
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, par value $0.01
MET
New York Stock Exchange
Floating Rate Non-Cumulative Preferred Stock, Series A, par value $0.01
MET PRA
New York Stock Exchange
Depositary Shares, each representing a 1/1,000th interest in a share of 5.625% Non-Cumulative Preferred Stock, Series E
MET PRE
New York Stock Exchange
Depositary Shares, each representing a 1/1,000th interest in
a share of 4.75% Non-Cumulative Preferred Stock, Series F
MET PRF
New York Stock Exchange
Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes No ¨
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes No ¨
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer
Accelerated filer
Non-accelerated filerSmaller reporting company
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes No 
At October 30, 2020, 899,948,513 shares of the registrant’s common stock, $0.01 par value per share, were outstanding.



Table of Contents
Page
Item 1.
Financial Statements (Unaudited) (at September 30, 2020 and December 31, 2019 and for the Three Months and Nine Months Ended September 30, 2020 and 2019)
Item 2.
Item 3.
Item 4.
Item 1.
Item 1A.
Item 2.
Item 6.


Table of Contents
As used in this Form 10Q, “MetLife,” the “Company,” “we,” “our” and “us” refer to MetLife, Inc., a Delaware corporation incorporated in 1999, its subsidiaries and affiliates.
Note Regarding Forward-Looking Statements
This Quarterly Report on Form 10‑Q, including Management’s Discussion and Analysis of Financial Condition and Results of Operations, may contain or incorporate by reference information that includes or is based upon forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements give expectations or forecasts of future events. These statements can be identified by the fact that they do not relate strictly to historical or current facts. They use words and terms such as “anticipate,” “assume,” “become,” “believe,” “can,” “continue,” “could,” “emerging,” “estimate,” “evolve,” “expect,” “forecast,” “foresee,” “future,” “if,” “intend,” “likely,” “may,” “plan,” “possible,” “potential,” “predict,” “probable,” “project,” “propose,” “prospect,” “remain,” “risk,” “scheduled,” “should,” “target,” “ultimate,” “vary,” “when,” “will,” “would” and other words and terms of similar meaning, in each of their forms of speech, or that are tied to future periods, in connection with a discussion of future performance. In particular, these include statements relating to future actions, prospective services or products, future performance or results of current and anticipated services or products, sales efforts, expenses, the outcome of contingencies such as legal proceedings, trends in operations and financial results.
Many factors will be important in determining the results of MetLife, Inc., its subsidiaries and affiliates. Forward-looking statements are based on our assumptions and current expectations, which may be inaccurate, and on the current economic environment, which may change. These statements are not guarantees of future performance. They involve a number of risks and uncertainties that are difficult to predict. Results could differ materially from those expressed or implied in the forward-looking statements. Risks, uncertainties, and other factors that might cause such differences include the risks, uncertainties and other factors identified in MetLife, Inc.’s filings with the U.S. Securities and Exchange Commission. These factors include: (1) the course of the COVID-19 pandemic and responses to it, which may also precipitate or exacerbate the remaining risks; (2) difficult economic conditions, including risks relating to interest rates, credit spreads, equity, real estate, obligors and counterparties, currency exchange rates, derivatives, and terrorism and security; (3) adverse global capital and credit market conditions, which may affect our ability to meet liquidity needs and access capital; (4) inability to access our credit facility; (5) downgrades in our claims paying ability, financial strength or credit ratings; (6) availability and effectiveness of reinsurance, hedging or indemnification arrangements; (7) increasing cost and limited market capacity for statutory life insurance reserve financings; (8) the impact on us of changes to and implementation of the wide variety of laws and regulations to which we are subject; (9) regulatory, legislative or tax changes relating to our operations that may affect the cost of, or demand for, our products or services; (10) adverse results or other consequences from litigation, arbitration or regulatory investigations; (11) shortcomings in meeting environment, social, and governance standards; (12) legal, regulatory and other restrictions affecting MetLife, Inc.’s ability to pay dividends and repurchase common stock; (13) MetLife, Inc.’s primary reliance, as a holding company, on dividends from subsidiaries to meet free cash flow targets and debt payment obligations and the applicable regulatory restrictions on the ability of the subsidiaries to pay such dividends; (14) investment losses, defaults and volatility; (15) difficulty selling investment holdings and potential liquidity and other risks resulting from our participation in a securities lending program and other transactions; (16) requirements to pledge collateral or make payments related to derivatives transactions; (17) changes to securities and investment valuations, allowances and impairments taken on investments, and methodologies, estimates and assumptions; (18) differences between actual claims experience and underwriting and reserving assumptions; (19) political, legal, operational, economic and other risks relating to our global operations; (20) competitive pressures, including with respect to pricing, entry of new competitors, consolidation of distributors, the development of new products by new and existing competitors, and for personnel; (21) the impact of technological changes on our businesses; (22) catastrophe losses and climate-related regulation; (23) a deterioration in the experience of the closed block established in connection with the reorganization of Metropolitan Life Insurance Company; (24) impairment of goodwill or other long-lived assets, or the establishment of a valuation allowance against our deferred income tax asset; (25) changes in assumptions related to deferred policy acquisition costs, deferred sales inducements or value of business acquired; (26) exposure to losses related to guarantees in certain products; (27) ineffectiveness of risk management policies and procedures or models; (28) insufficient policies and procedures to protect against operational risks; (29) a failure in cybersecurity systems or other information security systems or disaster recovery plans; (30) any failure to protect the confidentiality of client information; (31) changes in accounting standards; (32) associates taking excessive risks; (33) difficulties in or complications from marketing and distributing products through our distribution channels; (34) increased expenses relating to pension and other postretirement benefit plans; (35) inability to protect our intellectual property rights or claims of infringement of others’ intellectual property rights; (36) difficulties, unforeseen liabilities, asset impairments, or rating agency actions arising from business acquisitions and dispositions, joint ventures, or other legal entity reorganizations; (37) unanticipated or adverse developments that could harm our expected operational or other benefits from the separation of Brighthouse Financial, Inc. and its subsidiaries; (38) the possibility that MetLife, Inc.’s Board of Directors
may influence the outcome of stockholder votes through the voting provisions of the MetLife Policyholder Trust; (39) provisions of laws and our incorporation documents that may delay, deter or prevent takeovers and corporate combinations involving MetLife; (40) LIBOR’s termination and the resulting uncertainties and transition to a new benchmark rate; and (41) other risks and uncertainties described from time to time in MetLife, Inc.’s filings with the U.S. Securities and Exchange Commission.
MetLife, Inc. does not undertake any obligation to publicly correct or update any forward-looking statement if MetLife, Inc. later becomes aware that such statement is not likely to be achieved. Please consult any further disclosures MetLife, Inc. makes on related subjects in reports to the U.S. Securities and Exchange Commission.
2

Table of Contents
Corporate Information
We announce financial and other information about MetLife to our investors on our website (www.metlife.com) through the MetLife Investor Relations web page (https://investor.metlife.com), as well as in U.S. Securities and Exchange Commission filings, news releases, public conference calls and webcasts. MetLife encourages investors to visit the Investor Relations web page from time to time, as information is updated and new information is posted. The information found on our website is not incorporated by reference into this Quarterly Report on Form 10-Q or in any other report or document we file with the U.S. Securities and Exchange Commission, and any references to our website are intended to be inactive textual references only.
Note Regarding Reliance on Statements in Our Contracts
See “Exhibits — Note Regarding Reliance on Statements in Our Contracts” for information regarding agreements included as exhibits to this Quarterly Report on Form 10-Q.
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Part I — Financial Information
Item 1. Financial Statements
MetLife, Inc.
Interim Condensed Consolidated Balance Sheets
September 30, 2020 and December 31, 2019 (Unaudited)
(In millions, except share and per share data)
September 30, 2020December 31, 2019
Assets
Investments:
Fixed maturity securities available-for-sale, at estimated fair value (amortized cost: $313,096 and $297,655, respectively; allowance for credit loss of $75 and $0, respectively)
$353,809 $327,820 
Equity securities, at estimated fair value1,111 1,342 
Contractholder-directed equity securities and fair value option securities, at estimated fair value (includes $0 and $3, respectively, relating to variable interest entities)
12,276 13,102 
Mortgage loans (net of allowance for credit loss of $520 and $353, respectively; includes $176 and $188, respectively, under the fair value option and $0 and $59, respectively, of mortgage loans held-for-sale)
82,881 80,529 
Policy loans9,580 9,680 
Real estate and real estate joint ventures (includes $147 and $127, respectively, under the fair value option)
11,643 10,741 
Other limited partnership interests8,569 7,716 
Short-term investments, principally at estimated fair value3,832 3,850 
Other invested assets (includes $2,114 and $2,299, respectively, of leveraged and direct financing leases and $299 and $290, respectively, relating to variable interest entities)
22,544 19,015 
Total investments
506,245 473,795 
Cash and cash equivalents, principally at estimated fair value (includes $28 and $12, respectively, relating to variable interest entities)
24,405 16,598 
Accrued investment income3,424 3,523 
Premiums, reinsurance and other receivables (includes $5 and $4, respectively, relating to variable interest entities)
20,712 20,443 
Deferred policy acquisition costs and value of business acquired16,179 17,833 
Goodwill9,360 9,308 
Other assets (includes $2 and $2, respectively, relating to variable interest entities)
10,471 10,518 
Separate account assets189,696 188,445 
Total assets
$780,492 $740,463 
Liabilities and Equity
Liabilities
Future policy benefits$203,929 $194,909 
Policyholder account balances201,072 192,627 
Other policy-related balances16,883 17,171 
Policyholder dividends payable595 681 
Policyholder dividend obligation2,944 2,020 
Payables for collateral under securities loaned and other transactions34,772 26,745 
Short-term debt351 235 
Long-term debt (includes $5 and $5, respectively, at estimated fair value, relating to variable interest entities)
14,539 13,466 
Collateral financing arrangement924 993 
Junior subordinated debt securities3,152 3,150 
Current income tax payable638 363 
Deferred income tax liability10,839 9,097 
Other liabilities (includes $1 and $1, respectively, relating to variable interest entities)
26,589 24,179 
Separate account liabilities189,696 188,445 
Total liabilities
706,923 674,081 
Contingencies, Commitments and Guarantees (Note 15)
Equity
MetLife, Inc.’s stockholders’ equity:
Preferred stock, par value $0.01 per share; $4,405 and $3,405, respectively, aggregate liquidation preference
  
Common stock, par value $0.01 per share; 3,000,000,000 shares authorized; 1,180,720,494 and 1,177,680,299 shares issued, respectively; 905,571,829 and 915,338,098 shares outstanding, respectively
12 12 
Additional paid-in capital33,744 32,680 
Retained earnings36,782 33,078 
Treasury stock, at cost; 275,148,665 and 262,342,201 shares, respectively
(13,258)(12,678)
Accumulated other comprehensive income (loss) ("AOCI")16,036 13,052 
Total MetLife, Inc.’s stockholders’ equity
73,316 66,144 
Noncontrolling interests253 238 
Total equity
73,569 66,382 
Total liabilities and equity
$780,492 $740,463 

See accompanying notes to the interim condensed consolidated financial statements.
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Table of Contents
MetLife, Inc.
Interim Condensed Consolidated Statements of Operations and Comprehensive Income (Loss)
For the Three Months and Nine Months Ended September 30, 2020 and 2019 (Unaudited)
(In millions, except per share data)
Three Months
Ended
September 30,
Nine Months
Ended
September 30,
2020201920202019
Revenues
Premiums
$9,935 $10,781 $28,137 $30,315 
Universal life and investment-type product policy fees
1,497 1,440 4,227 4,217 
Net investment income
4,729 4,623 11,877 14,224 
Other revenues
455 419 1,350 1,391 
Net investment gains (losses)
(20)161 (77)237 
Net derivative gains (losses)
(581)1,254 2,910 2,093 
Total revenues
16,015 18,678 48,424 52,477 
Expenses
Policyholder benefits and claims
10,000 10,648 27,689 29,713 
Interest credited to policyholder account balances
1,416 1,500 3,458 4,976 
Policyholder dividends
206 296 788 898 
Other expenses
3,470 3,443 9,726 10,058 
Total expenses
15,092 15,887 41,661 45,645 
Income (loss) before provision for income tax
923 2,791 6,763 6,832 
Provision for income tax expense (benefit)
214 601 1,503 1,511 
Net income (loss)
709 2,190 5,260 5,321 
Less: Net income (loss) attributable to noncontrolling interests
3 6 11 15 
Net income (loss) attributable to MetLife, Inc.
706 2,184 5,249 5,306 
Less: Preferred stock dividends
59 32 168 121 
Preferred stock redemption premium14  14  
Net income (loss) available to MetLife, Inc.’s common shareholders
$633 $2,152 $5,067 $5,185 
Comprehensive income (loss)
$(1,818)$5,759 $8,246 $18,780 
Less: Comprehensive income (loss) attributable to noncontrolling interests, net of income tax
3 9 13 20 
Comprehensive income (loss) attributable to MetLife, Inc.
$(1,821)$5,750 $8,233 $18,760