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RDep Shares, 1/1000th int. per share of Non-Cumulative Perpetual Class A Preferred Stock, Series TDep Shares, 1/1000th int. per share of Non-Cumulative Perpetual Class A Preferred Stock, Series VDep Shares, 1/1000th int. per share of Non-Cumulative Perpetual Class A Preferred Stock, Series WDep Shares, 1/1000th int. per share of Non-Cumulative Perpetual Class A Preferred Stock, Series XDep Shares, 1/1000th int. per share of Non-Cumulative Perpetual Class A Preferred Stock, Series YDep Shares, 1/1000th int. per share of Non-Cumulative Perpetual Class A Preferred Stock, Series ZDep Shares, 1/1000th int. per share of Non-Cumulative Perpetual Class A Preferred Stock, Series AAGuarantee 5.80% Fix-to-Float Normal Wachovia Income Trust Securities of Wachovia Capital Trust IIIGuarantee of Medium-Term Notes, Series A, due October 30, 2028 of Wells Fargo Finance 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UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-Q

(Mark One)

☑			QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended September 30, 2020

OR

☐			TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from __________ to __________

Commission file number 001-2979

WELLS FARGO & COMPANY

(Exact name of registrant as specified in its charter)

Delaware

No.

41-0449260

(State of incorporation)

(I.R.S. Employer Identification No.)

420 Montgomery Street, San Francisco, California 94104

(Address of principal executive offices)  (Zip Code) 

Registrant’s telephone number, including area code:  1-866-249-3302 

 

Securities registered pursuant to Section 12(b) of the Act:

Title of Each Class			Trading Symbol			Name of Each Exchange on Which Registered
Common Stock, par value $1-2/3			WFC			NYSE
7.5% Non-Cumulative Perpetual Convertible Class A Preferred Stock, Series L			WFC.PRL			NYSE
Depositary Shares, each representing a 1/1000th interest in a share of Non-Cumulative Perpetual Class A Preferred Stock, Series N			WFC.PRN			NYSE
Depositary Shares, each representing a 1/1000th interest in a share of Non-Cumulative Perpetual Class A Preferred Stock, Series O			WFC.PRO			NYSE
Depositary Shares, each representing a 1/1000th interest in a share of Non-Cumulative Perpetual Class A Preferred Stock, Series P			WFC.PRP			NYSE
Depositary Shares, each representing a 1/1000th interest in a share of 5.85% Fixed-to-Floating Rate Non-Cumulative Perpetual Class A Preferred Stock, Series Q			WFC.PRQ			NYSE
Depositary Shares, each representing a 1/1000th interest in a share of 6.625% Fixed-to-Floating Rate Non-Cumulative Perpetual Class A Preferred Stock, Series R			WFC.PRR			NYSE
Depositary Shares, each representing a 1/1000th interest in a share of Non-Cumulative Perpetual Class A Preferred Stock, Series T			WFC.PRT			NYSE
Depositary Shares, each representing a 1/1000th interest in a share of Non-Cumulative Perpetual Class A Preferred Stock, Series V			WFC.PRV			NYSE
Depositary Shares, each representing a 1/1000th interest in a share of Non-Cumulative Perpetual Class A Preferred Stock, Series W			WFC.PRW			NYSE
Depositary Shares, each representing a 1/1000th interest in a share of Non-Cumulative Perpetual Class A Preferred Stock, Series X			WFC.PRX			NYSE
Depositary Shares, each representing a 1/1000th interest in a share of Non-Cumulative Perpetual Class A Preferred Stock, Series Y			WFC.PRY			NYSE
Depositary Shares, each representing a 1/1000th interest in a share of Non-Cumulative Perpetual Class A Preferred Stock, Series Z			WFC.PRZ			NYSE
Depositary Shares, each representing a 1/1000th interest in a share of Non-Cumulative Perpetual Class A Preferred Stock, Series AA			WFC.PRA			NYSE
Guarantee of 5.80% Fixed-to-Floating Rate Normal Wachovia Income Trust Securities of Wachovia Capital Trust III			WFC/TP			NYSE
Guarantee of Medium-Term Notes, Series A, due October 30, 2028 of Wells Fargo Finance LLC			WFC/28A			NYSE

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.                     Yes þ   No ¨

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).                                Yes þ   No ¨

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

             Large accelerated filer   þ                    Accelerated filer ¨

            Non-accelerated filer  ¨                     Smaller reporting company  ☐

                                        Emerging growth company  ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.            ¨

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).     Yes ☐ No þ

Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date.

						Shares Outstanding
						October 23, 2020
Common stock, $1-2/3 par value						4,134,489,571

---

FORM 10-Q
CROSS-REFERENCE INDEX
PART I			Financial Information
Item 1.			Financial Statements									Page
			Consolidated Statement of Income									65
			Consolidated Statement of Comprehensive Income									66
			Consolidated Balance Sheet									67
			Consolidated Statement of Changes in Equity									68
			Consolidated Statement of Cash Flows									72
			Notes to Financial Statements
			1			—			Summary of Significant Accounting Policies			73
			2			—			Restructuring Charges			78
			3			—			Cash, Loan and Dividend Restrictions			79
			4			—			Trading Activities			80
			5			—			Available-for-Sale and Held-to-Maturity Debt Securities			81
			6			—			Loans and Related Allowance for Credit Losses			88
			7			—			Leasing Activity			106
			8			—			Equity Securities			107
			9			—			Other Assets			109
			10			—			Securitizations and Variable Interest Entities			110
			11			—			Mortgage Banking Activities			117
			12			—			Intangible Assets			119
			13			—			Guarantees, Pledged Assets and Collateral, and Other Commitments			120
			14			—			Legal Actions			124
			15			—			Derivatives			129
			16			—			Fair Values of Assets and Liabilities			140
			17			—			Preferred Stock			157
			18			—			Revenue from Contracts with Customers			160
			19			—			Employee Benefits and Other Expenses			163
			20			—			Earnings and Dividends Per Common Share			164
			21			—			Other Comprehensive Income			165
			22			—			Operating Segments			167
			23			—			Regulatory and Agency Capital Requirements			168
Item 2.			Management’s Discussion and Analysis of Financial Condition and Results of Operations (Financial Review)
			Summary Financial Data									2
			Overview									3
			Earnings Performance									7
			Balance Sheet Analysis									22
			Off-Balance Sheet Arrangements									24
			Risk Management									25
			Capital Management									50
			Regulatory Matters									57
			Critical Accounting Policies									58
			Current Accounting Developments									60
			Forward-Looking Statements									61
			Risk Factors									63
			Glossary of Acronyms									170
Item 3.			Quantitative and Qualitative Disclosures About Market Risk									43
Item 4.			Controls and Procedures									64
PART II			Other Information
Item 1.			Legal Proceedings									171
Item 1A.			Risk Factors									171
Item 2.			Unregistered Sales of Equity Securities and Use of Proceeds									171
Item 6.			Exhibits									172
Signature												173

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PART I – FINANCIAL INFORMATION

FINANCIAL REVIEW

Summary Financial Data
																					% Change
			Quarter ended																		Sep 30, 2020 from												Nine months ended
($ in millions, except per share amounts)			Sep 30, 2020						June 30, 2020						Sep 30, 2019						Jun 30, 2020						Sep 30, 2019						Sep 30, 2020						Sep 30, 2019						% Change
For the Period
Wells Fargo net income (loss)			$	2,035					(2,379)						4,610						NM						(56)						$	309					16,676						(98)		%
Wells Fargo net income (loss) applicable to common stock			1,720						(2,694)						4,037						NM						(57)						(932)						15,392						NM
Diluted earnings (loss) per common share			0.42						(0.66)						0.92						NM						(54)						(0.23)						3.43						NM
Profitability ratios (annualized):
Wells Fargo net income (loss) to average assets (ROA)			0.42		%				(0.49)						0.95						NM						(56)						0.02		%				1.17						(98)
Wells Fargo net income (loss) applicable to common stock to average Wells Fargo common stockholders’ equity (ROE)			4.22						(6.63)						9.00						NM						(53)						(0.76)						11.64						NM
Return on average tangible common equity (ROTCE) (1)			5.10						(8.00)						10.70						NM						(52)						(0.91)						13.85						NM
Efficiency ratio (2)			80.7						81.6						69.1						(1)						17						78.7						65.3						21
Total revenue			$	18,862					17,836						22,010						6						(14)						$	54,415					65,203						(17)
Pre-tax pre-provision profit (PTPP) (3)			3,633						3,285						6,811						11						(47)						11,587						22,639						(49)
Dividends declared per common share			0.10						0.51						0.51						(80)						(80)						1.12						1.41						(21)
Average common shares outstanding			4,123.8						4,105.5						4,358.5						—						(5)						4,111.4						4,459.1						(8)
Diluted average common shares outstanding (4)			4,132.2						4,105.5						4,389.6						1						(6)						4,111.4						4,489.5						(8)
Average loans			$	931,708					971,266						949,760						(4)						(2)						$	955,918					949,076						1
Average assets			1,947,672						1,948,939						1,927,415						—						1						1,949,085						1,903,873						2
Average total deposits			1,399,028						1,386,656						1,291,375						1						8						1,374,638						1,274,246						8
Average consumer and small business banking deposits (5)			897,779						857,943						749,529						5						20						845,977						745,370						13
Net interest margin			2.13		%				2.25						2.66						(5)						(20)						2.32		%				2.79						(17)
At Period End
Debt securities			$	476,421					472,580						503,528						1						(5)						$	476,421					503,528						(5)
Loans			920,082						935,155						954,915						(2)						(4)						920,082						954,915						(4)
Allowance for loan losses			19,463						18,926						9,715						3						100						19,463						9,715						100
Goodwill			26,387						26,385						26,388						—						—						26,387						26,388						—
Equity securities			51,169						52,494						63,884						(3)						(20)						51,169						63,884						(20)
Assets			1,922,220						1,968,766						1,943,950						(2)						(1)						1,922,220						1,943,950						(1)
Deposits			1,383,215						1,410,711						1,308,495						(2)						6						1,383,215						1,308,495						6
Common stockholders’ equity			161,109						159,322						172,827						1						(7)						161,109						172,827						(7)
Wells Fargo stockholders’ equity			181,173						179,386						193,304						1						(6)						181,173						193,304						(6)
Total equity			182,032						180,122						194,416						1						(6)						182,032						194,416						(6)
Tangible common equity (1)			133,179						131,329						144,481						1						(8)						133,179						144,481						(8)
Capital ratios (6):
Total equity to assets			9.47		%				9.15						10.00						3						(5)						9.47		%				10.00						(5)
Risk-based capital:
Common Equity Tier 1			11.38						10.97						11.61						4						(2)						11.38						11.61						(2)
Tier 1 capital			13.05						12.60						13.23						4						(1)						13.05						13.23						(1)
Total capital			15.71						15.29						15.96						3						(2)						15.71						15.96						(2)
Tier 1 leverage			8.05						7.95						8.68						1						(7)						8.05						8.68						(7)
Common shares outstanding			4,132.5						4,119.6						4,269.1						—						(3)						4,132.5						4,269.1						(3)
Book value per common share (7)			$	38.99					38.67						40.48						1						(4)						$	38.99					40.48						(4)
Tangible book value per common share (1)(7)			32.23						31.88						33.84						1						(5)						32.23						33.84						(5)
Headcount (8)			274,900						276,000						272,700						—						1						274,900						272,700						1

(1)Tangible common equity is a non-GAAP financial measure and represents total equity less preferred equity, noncontrolling interests, goodwill, certain identifiable intangible assets (other than mortgage servicing rights) and goodwill and other intangibles on nonmarketable equity securities, net of applicable deferred taxes. The methodology of determining tangible common equity may differ among companies. Management believes that return on average tangible common equity and tangible book value per common share, which utilize tangible common equity, are useful financial measures because they enable investors and others to assess the Company’s use of equity. For additional information, including a corresponding reconciliation to generally accepted accounting principles (GAAP) financial measures, see the “Capital Management – Tangible Common Equity” section in this Report.

(2)The efficiency ratio is noninterest expense divided by total revenue (net interest income and noninterest income).

(3)Pre-tax pre-provision profit (PTPP) is total revenue less noninterest expense. Management believes that PTPP is a useful financial measure because it enables investors and others to assess the Company’s ability to generate capital to cover credit losses through a credit cycle.

(4)For second quarter 2020 and the nine months ended September 30, 2020, diluted average common shares outstanding equaled average common shares outstanding because our securities convertible into common shares had an anti-dilutive effect.

(5)Consumer and small business banking deposits are total deposits excluding mortgage escrow and wholesale deposits.

(6)The risk-based capital ratios were calculated under the lower of the Standardized or Advanced Approach determined pursuant to Basel III. Beginning January 1, 2018, the requirements for calculating common equity tier 1 and tier 1 capital, along with risk-weighted assets, became fully phased-in. Accordingly, the information presented reflects fully phased-in common equity tier 1 capital, tier 1 capital and risk-weighted assets, but reflects total capital still in accordance with Transition Requirements. See the “Capital Management” section and Note 23 (Regulatory and Agency Capital Requirements) to Financial Statements in this Report for additional information.

(7)Book value per common share is common stockholders’ equity divided by common shares outstanding. Tangible book value per common share is tangible common equity divided by common shares outstanding.

(8)In third quarter 2020, we began reporting headcount rather than active, full-time equivalent employees. Prior period balances have been revised to conform with the current period presentation.

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This Quarterly Report, including the Financial Review and the Financial Statements and related Notes, contains forward-looking statements, which may include forecasts of our financial results and condition, expectations for our operations and business, and our assumptions for those forecasts and expectations. Do not unduly rely on forward-looking statements. Actual results may differ materially from our forward-looking statements due to several factors. Factors that could cause our actual results to differ materially from our forward-looking statements are described in this Report, including in the “Forward-Looking Statements” section, and in the “Risk Factors” and “Regulation and Supervision” sections of our Annual Report on Form 10-K for the year ended December 31, 2019 (2019 Form 10-K).

 

When we refer to “Wells Fargo,” “the Company,” “we,” “our,” or “us” in this Report, we mean Wells Fargo & Company and Subsidiaries (consolidated). When we refer to the “Parent,” we mean Wells Fargo & Company. See the Glossary of Acronyms for definitions of terms used throughout this Report.

 

Financial Review

Overview                                                        

Wells Fargo & Company is a diversified, community-based financial services company with $1.92 trillion in assets. Founded in 1852 and headquartered in San Francisco, we provide banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,200 locations, more than 13,000 ATMs, digital (online, mobile and social), and contact centers (phone, email and correspondence), and we have offices in 31 countries and territories to support customers who conduct business in the global economy. We serve one in three households in the United States and ranked No. 30 on Fortune’s 2020 rankings of America’s largest corporations. We ranked fourth in assets and third in the market value of our common stock among all U.S. banks at September 30, 2020.

Wells Fargo’s top priority remains meeting its regulatory requirements to build the right foundation for all that lies ahead. To do that, the Company is committing the resources necessary to ensure that we operate with the strongest business practices and controls, maintain the highest level of integrity, and have an appropriate culture in place.

Federal Reserve Board Consent Order Regarding Governance Oversight and Compliance and Operational Risk Management

On February 2, 2018, the Company entered into a consent order with the Board of Governors of the Federal Reserve System (FRB). As required by the consent order, the Company’s Board of Directors (Board) submitted to the FRB a plan to further enhance the Board’s governance and oversight of the Company, and the Company submitted to the FRB a plan to further improve the Company’s compliance and operational risk management program. The Company continues to engage with the FRB as the Company works to address the consent order provisions. The consent order also requires the Company, following the FRB’s acceptance and approval of the plans and the Company’s adoption and implementation of the plans, to complete an initial third-party review of the enhancements and improvements provided for in the plans. Until this third-party review is complete and the plans are approved and implemented to the satisfaction of the FRB, the Company’s total consolidated assets as defined under the consent order will be limited to the level as of December 31, 2017. Compliance with this asset cap is measured on a two-quarter daily average basis to allow for management of temporary fluctuations. Due to the COVID-19 pandemic, on April 8, 2020, the FRB amended the consent order to allow the Company to exclude from the asset cap any on-balance sheet exposure resulting from loans made by the Company in connection with the Small Business Administration’s Paycheck Protection Program and the FRB’s Main Street Lending Program.

As required under the amendment to the consent order, certain fees and other economic benefits received by the Company from loans made in connection with these programs shall be transferred to the U.S. Treasury or to non-profit organizations approved by the FRB that support small businesses. After removal of the asset cap, a second third-party review must also be conducted to assess the efficacy and sustainability of the enhancements and improvements.

Consent Orders with the Consumer Financial Protection Bureau and Office of the Comptroller of the Currency Regarding Compliance Risk Management Program, Automobile Collateral Protection Insurance Policies, and Mortgage Interest Rate Lock Extensions

On April 20, 2018, the Company entered into consent orders with the Consumer Financial Protection Bureau (CFPB) and the Office of the Comptroller of the Currency (OCC) to pay an aggregate of $1 billion in civil money penalties to resolve matters regarding the Company’s compliance risk management program and past practices involving certain automobile collateral protection insurance (CPI) policies and certain mortgage interest rate lock extensions. As required by the consent orders, the Company submitted to the CFPB and OCC an enterprise-wide compliance risk management plan and a plan to enhance the Company’s internal audit program with respect to federal consumer financial law and the terms of the consent orders. In addition, as required by the consent orders, the Company submitted for non-objection plans to remediate customers affected by the automobile collateral protection insurance and mortgage interest rate lock matters, as well as a plan for the management of remediation activities conducted by the Company.

Retail Sales Practices Matters

In September 2016, we announced settlements with the CFPB, the OCC, and the Office of the Los Angeles City Attorney, and entered into related consent orders with the CFPB and the OCC, in connection with allegations that some of our retail customers received products and services they did not request. As a result, it remains a top priority to rebuild trust through a comprehensive action plan that includes making things right for our customers, employees, and other stakeholders, and building a better Company for the future. Our priority of rebuilding trust has included numerous actions focused on identifying potential financial harm to customers resulting from these matters and providing remediation.

For additional information regarding retail sales practices matters, including related legal matters, see the “Risk Factors”

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Overview (continued)

section in our 2019 Form 10-K and Note 14 (Legal Actions) to Financial Statements in this Report.

Other Customer Remediation Activities

Our priority of rebuilding trust has also included an effort to identify other areas or instances where customers may have experienced financial harm, provide remediation as appropriate, and implement additional operational and control procedures. We are working with our regulatory agencies in this effort. We have previously disclosed key areas of focus as part of our rebuilding trust efforts and are in the process of providing remediation for those matters. We have accrued for the reasonably estimable remediation costs related to our rebuilding trust efforts, which amounts may change based on additional facts and information, as well as ongoing reviews and communications with our regulators.

As our ongoing reviews continue, it is possible that in the future we may identify additional items or areas of potential concern. To the extent issues are identified, we will continue to assess any customer harm and provide remediation as appropriate. For additional information, including related legal and regulatory risk, see the “Risk Factors” section in our 2019 Form 10-K and Note 14 (Legal Actions) to Financial Statements in this Report.

Recent Developments

Efficiency Initiatives

We are pursuing various initiatives to reduce expenses and create a more efficient and streamlined organization. Actions from these initiatives may include reorganizing and simplifying business processes and structures, reducing headcount, optimizing third-party spending, and rationalizing our branch and administrative locations, which may include consolidations and closures. We have established dedicated teams in each of our lines of businesses and functions to focus on an organized and structured approach for implementing these initiatives. The evaluation of potential actions will continue in future periods. In third quarter 2020, we recognized $718 million of restructuring charges, predominantly severance costs, within noninterest expense in our consolidated statement of income as a result of these initiatives. For additional information, see Note 2 (Restructuring Charges) to Financial Statements in this Report.

COVID-19 Pandemic

In response to the COVID-19 pandemic, we have been working diligently to protect employee safety while continuing to carry out Wells Fargo’s role as a provider of critical and essential services to the public. We have taken comprehensive steps to help customers, employees and communities.

We have strong levels of capital and liquidity, and we remain focused on delivering for our customers and communities to get through these unprecedented times.

PAYCHECK PROTECTION PROGRAM The Coronavirus Aid, Relief, and Economic Security Act (CARES Act) created funding for the Small Business Administration’s (SBA) loan program providing forgiveness of up to the full principal amount of qualifying loans guaranteed under a new program called the Paycheck Protection Program (PPP). The intent of the PPP is to provide loans to small businesses in order to keep their employees on the payroll and make certain other eligible payments. Loans granted under the PPP are guaranteed by the SBA and are fully forgivable if used for qualifying expenses such as payroll, mortgage interest, rent and utilities. If the loans are not forgiven, they must be repaid over a

term not to exceed five years. Under the PPP, through September 30, 2020, we funded $10.5 billion in loans to more than 190,000 borrowers and deferred $417 million of SBA processing fees that will be recognized as interest income over the term of the loans. As of September 30, 2020, $10.2 billion of principal remained outstanding on these PPP loans. We have committed to donating the gross processing fees received from funding PPP loans to non-profit organizations that support small businesses as the fees are recognized in earnings. Through September 30, 2020, we donated $51 million of processing fees.

SBA SIX-MONTH PAYMENT ASSISTANCE Under the CARES Act, the SBA will make principal and interest payments on behalf of certain borrowers for six months. During the first nine months of 2020, over 20,000 of our lending customers were eligible for SBA payment assistance, and we received $393 million in payments from the SBA.

LIBOR Transition

Due to uncertainty surrounding the suitability and sustainability of the London Interbank Offered Rate (LIBOR), central banks and global regulators have called for financial market participants to prepare for the discontinuation of LIBOR by the end of 2021. LIBOR is a widely-referenced benchmark rate, which is published in five currencies and a range of tenors, and seeks to estimate the cost at which banks can borrow on an unsecured basis from other banks. We have a significant number of assets and liabilities referenced to LIBOR and other interbank offered rates (IBORs), such as commercial loans, adjustable-rate mortgage loans, derivatives, debt securities, and long-term debt.

Accordingly, we established a LIBOR Transition Office (LTO) in February 2018, with senior management and Board oversight. The LTO is responsible for developing a coordinated strategy to transition the IBOR-linked contracts and processes across Wells Fargo to alternative reference rates and serves as the primary conduit between Wells Fargo and relevant industry groups, such as the Alternative Reference Rates Committee (ARRC).

In addition, the Company is actively working with regulators, industry working groups (such as the ARRC) and trade associations that are developing guidance to facilitate an orderly transition away from the use of LIBOR. We are closely monitoring and seeking to follow the recommendations and guidance announced by such organizations, including those announced by the ARRC and the Bank of England’s Working Group on Sterling Risk-Free Reference Rates. We continue to assess the risks and related impacts associated with a transition away from IBORs. See the “Risk Factors” section in the 2019 Form 10-K for additional information regarding the potential impact of a benchmark rate, such as LIBOR, or other referenced financial metric being significantly changed, replaced, or discontinued.

On March 12, 2020, the Financial Accounting Standards Board (FASB) issued Accounting Standards Update (ASU) 2020-04 – Facilitation of the Effects of Reference Rate Reform on Financial Reporting (Update) that provides temporary relief from existing GAAP accounting requirements for entities that perform activities related to reference rate reform. The relief provided by the Update is primarily related to contract modifications and hedge accounting relationships that are impacted by the Company’s reference rate reform activities. For additional information on the Update, see Note 1 (Summary of Significant Accounting Policies) to Financial Statements in this Report.

For additional information on the amount of our IBOR-linked assets and liabilities, as well as the program structure and initiatives created by the LTO, see the “Risk Management –

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Asset/Liability Management – LIBOR Transition” section in our 2019 Form 10-K.

Capital Actions and Restrictions

On September 30, 2020, the Board of Governors of the Federal Reserve System (FRB) announced that it was extending through fourth quarter 2020 measures it announced on June 25, 2020, prohibiting large bank holding companies (BHCs) subject to the

FRB’s capital plan rule, including Wells Fargo, from making capital distributions, subject to certain limited exceptions. For additional information about capital planning, including the FRB’s recent prohibition on capital distributions, see the “Capital Management – Capital Planning and Stress Testing” section in this Report.

In October 2020, we issued $1.2 billion of our Non-Cumulative Perpetual Class A Preferred Stock, Series AA.

Financial Performance

Consolidated Financial Highlights
			Quarter ended Sep 30,																								Nine months ended Sep 30,
($ in millions)			2020						2019						$ Change						% Change						2020						2019						$ Change						% Change
Selected income statement data
Net interest income			$	9,368					11,625						(2,257)						(19)		%				$	30,560					36,031						(5,471)						(15)		%
Noninterest income			9,494						10,385						(891)						(9)						23,855						29,172						(5,317)						(18)
Total revenue			18,862						22,010						(3,148)						(14)						54,415						65,203						(10,788)						(17)
Provision for credit losses			769						695						74						11						14,308						2,043						12,265						600
Noninterest expense			15,229						15,199						30						—						42,828						42,564						264						1
Income tax expense (benefit)			645						1,304						(659)						(51)						(3,113)						3,479						(6,592)						NM
Wells Fargo net income			2,035						4,610						(2,575)						(56)						309						16,676						(16,367)						(98)
Wells Fargo net income (loss) applicable to common stock			1,720						4,037						(2,317)						(57)						(932)						15,392						(16,324)						NM

NM – Not meaningful

Wells Fargo had net income of $2.0 billion in third quarter 2020 with diluted earnings per common share (EPS) of $0.42, compared with net income of $4.6 billion and diluted EPS of $0.92 a year ago. Financial performance for third quarter 2020 was impacted by $961 million of customer remediation accruals and $718 million of restructuring charges included in noninterest expense. Also, in third quarter 2020 compared with the same period a year ago:

•total revenue decreased due to lower net interest income and lower noninterest income driven by lower other noninterest income, partially offset by higher mortgage banking noninterest income;

•noninterest expense increased due to higher restructuring charges, partially offset by lower operating losses;

•average loans decreased due to lower commercial and consumer loans; and

•average deposits increased on growth in interest-bearing and noninterest-bearing deposits.

Wells Fargo had net income of $309 million in the first nine months of 2020 with diluted loss per common share of $0.23, compared with net income of $16.7 billion and diluted EPS of $3.43 a year ago. Financial performance for the first nine months of 2020 was impacted by $14.3 billion of provision for credit losses, $1.9 billion of customer remediation accruals and $718 million of restructuring charges included in noninterest expense. Also, in the first nine months of 2020 compared with the same period a year ago:

•total revenue decreased due to lower net interest income and lower noninterest income driven by lower other noninterest income and net gains (losses) from equity securities;

•noninterest expense increased due to higher restructuring charges, operating losses, and occupancy expense, partially offset by lower personnel and advertising and promotion expense;

•average loans increased due to higher commercial loans, partially offset by lower consumer loans; and

•average deposits increased on growth in interest-bearing and noninterest-bearing deposits.

Capital and Liquidity

We maintained a solid capital position in the first nine months of 2020, with total equity of $182.0 billion at September 30, 2020, compared with $188.0 billion at December 31, 2019. Our liquidity and regulatory capital ratios remained strong at September 30, 2020, and included:

•our liquidity coverage ratio (LCR) was 134% at September 30, 2020, which continued to exceed the regulatory minimum of 100%;

•our Common Equity Tier 1 (CET1) ratio was 11.38% at September 30, 2020, which continued to exceed both the regulatory minimum of 9% and our current internal target of 10%; and

•our eligible external total loss absorbing capacity (TLAC) as a percentage of total risk-weighted assets was 25.76% as of September 30, 2020, compared with the regulatory minimum of 22.0%.

See the “Capital Management” and the “Risk Management – Asset/Liability Management – Liquidity and Funding” sections in this Report for additional information regarding our capital and liquidity, including the calculation of our regulatory capital and liquidity amounts.

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Overview (continued)

Credit Quality

Credit quality was affected by the economic impact that the COVID-19 pandemic had on our customer base.

•The allowance for credit losses (ACL) for loans of $20.5 billion at September 30, 2020, increased $10.0 billion from December 31, 2019. We had a $11.3 billion increase in the ACL for loans in the first nine months of 2020, partially offset by a $1.3 billion decrease as a result of our adoption on January 1, 2020, of ASU 2016-13, Financial Instruments – Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments (CECL). Our provision for credit losses for loans was $14.1 billion in the first nine months of 2020, up from $2.0 billion in the same period a year ago. The increase in the ACL for loans and the provision for credit losses reflected current and forecasted economic conditions due to the COVID-19 pandemic.

•The allowance coverage for total loans was 2.22% at September 30, 2020, compared with 1.09% at December 31, 2019.

•Net loan charge-offs were $683 million, or 0.29% (annualized) of average loans, in third quarter 2020, compared with $645 million a year ago (0.27%)(annualized).

•Commercial portfolio net loan charge-offs were $356 million, or 29 basis points (annualized) of average commercial loans, in third quarter 2020, compared with net loan charge-offs of $139 million, or 11 basis points (annualized), a year ago, predominantly driven by increased losses in our commercial and industrial and commercial real estate loan portfolios.

•Consumer portfolio net loan charge-offs were $327 million, or 30 basis points (annualized) of average consumer loans, in third quarter 2020, compared with net loan charge-offs of $506 million, or 46 basis points (annualized), a year ago, predominantly driven by lower losses in our credit card, automobile and other revolving credit and installment loan portfolios, partially offset by lower recoveries in our residential real estate portfolios.

•Nonperforming assets (NPAs) of $8.2 billion at September 30, 2020, increased $2.5 billion, or 45%, from December 31, 2019, predominantly driven by increases in commercial and industrial and commercial real estate mortgage nonaccrual loans. NPAs represented 0.89% of total loans at September 30, 2020.

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Earnings Performance

Wells Fargo net income for third quarter 2020 was $2.0 billion ($0.42 diluted earnings per common share), compared with $4.6 billion ($0.92 diluted per share) in the same period a year ago. Net income decreased in third quarter 2020, compared with the same period a year ago, predominantly due to a $2.3 billion decrease in net interest income and an $891 million decrease in noninterest income, partially offset by a $659 million decrease in income tax expense.

Net income for the first nine months of 2020 was $309 million, compared with $16.7 billion in the same period a year ago. Net income decreased in the first nine months of 2020, compared with the same period a year ago, due to a $12.3 billion increase in our provision for credit losses, a $5.5 billion decrease in net interest income, and a $5.3 billion decrease in noninterest income, partially offset by a $6.6 billion decrease in income tax expense.

Net Interest Income

Net interest income and the net interest margin are presented on a taxable-equivalent basis in Table 1 to consistently reflect income from taxable and tax-exempt loans and debt and equity securities based on a 21% federal statutory tax rate for the periods ending September 30, 2020 and 2019.

Net interest income and net interest margin decreased in both the third quarter and first nine months of 2020, compared with the same periods a year ago, driven by unfavorable impacts of repricing due to the lower interest rate environment and higher mortgage-backed securities (MBS) premium amortization. The decrease in third quarter 2020 also reflected changes in the mix of earning assets and funding sources.

For additional information about net interest income and net interest margin, see the “Earnings Performance – Net Interest Income” section in our 2019 Form 10-K.

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Earnings Performance (continued)

Table 1: Average Balances, Yields and Rates Paid (Taxable-Equivalent Basis) (1)

			Quarter ended September 30,
															2020																		2019
(in millions)			Average balance						Yields/ rates						Interest income/ expense						Average balance						Yields/ rates						Interest income/ expense
Earning assets
Interest-earning deposits with banks			$	216,958					0.11		%				$	58					134,017						2.14		%				$	723
Federal funds sold and securities purchased under resale agreements			80,431						0.02						3						105,919						2.24						599
Debt securities (2):
Trading debt securities			88,021						2.49						548						94,737						3.35						794
Available-for-sale debt securities:
Securities of U.S. Treasury and federal agencies			8,126						0.87						18						16,040						2.14						87
Securities of U.S. states and political subdivisions			32,326						2.16						174						43,305						3.78						409
Mortgage-backed securities:
Federal agencies			131,182						2.03						665						154,134						2.77						1,066
Residential and commercial			4,051						1.58						16						5,175						4.02						52
Total mortgage-backed securities			135,233						2.02						681						159,309						2.81						1,118
Other debt securities			41,871						1.84						194						42,435						4.12						440
Total available-for-sale debt securities			217,556						1.96						1,067						261,089						3.14						2,054
Held-to-maturity debt securities:
Securities of U.S. Treasury and federal agencies			48,582						2.14						261						44,770						2.18						247
Securities of U.S. states and political subdivisions			14,145						3.84						136						8,688						4.01						87
Federal agency and other mortgage-backed securities			113,646						1.85						525						95,434						2.54						606
Other debt securities			11						1.66						—						50						3.58						—
Total held-to-maturity debt securities			176,384						2.09						922						148,942						2.52						940
Total debt securities			481,961						2.10						2,537						504,768						3.00						3,788
Mortgage loans held for sale (3)			29,426						3.15						232						22,743						4.08						232
Loans held for sale (3)			1,597						1.60						7						1,964						4.17						20
Loans:
Commercial loans:
Commercial and industrial – U.S.			270,998						2.53						1,721						284,278						4.21						3,015
Commercial and industrial – Non-U.S.			64,048						2.14						344						64,016						3.67						593
Real estate mortgage			123,391						2.81						870						121,819						4.36						1,338
Real estate construction			22,216						3.13						175						20,686						5.13						267
Lease financing			17,091						3.41						146						19,266						4.34						209
Total commercial loans			497,744						2.60						3,256						510,065						4.22						5,422
Consumer loans:
Real estate 1-4 family first mortgage			290,607						3.24						2,357						288,383						3.74						2,699
Real estate 1-4 family junior lien mortgage			26,018						4.13						270						31,454						5.66						448
Credit card			35,965						11.70						1,057						39,204						12.55						1,240
Automobile			48,718						4.90						600						46,286						5.13						599
Other revolving credit and installment			32,656						5.25						431						34,368						6.95						601
Total consumer loans			433,964						4.33						4,715						439,695						5.06						5,587
Total loans (3)			931,708						3.41						7,971						949,760						4.61						11,009
Equity securities			25,185						1.61						100						37,075						2.68						249
Other			6,974						(0.02)						—						6,695						1.77						30
Total earning assets			$	1,774,240					2.45		%				$	10,908					1,762,941						3.76		%				$	16,650
Funding sources
Deposits:
Interest-bearing checking			$	49,608					0.07		%				$	8					59,310						1.39		%				$	208
Market rate and other savings			803,942						0.08						157						711,334						0.66						1,182
Savings certificates			24,808						0.83						52						32,751						1.72						142
Other time deposits			46,920						0.64						75						91,820						2.42						561
Deposits in non-U.S. offices			33,992						0.25						22						51,709						1.77						231
Total interest-bearing deposits			959,270						0.13						314						946,924						0.97						2,324
Short-term borrowings			57,292						(0.08)						(12)						121,842						2.07						635
Long-term debt			222,862						1.86						1,038						229,689						3.09						1,780
Other liabilities			27,679						1.33						92						26,173						2.06						135
Total interest-bearing liabilities			1,267,103						0.45						1,432						1,324,628						1.46						4,874
Portion of noninterest-bearing funding sources			507,137						—						—						438,313						—						—
Total funding sources			$	1,774,240					0.32						1,432						1,762,941						1.10						4,874
Net interest margin and net interest income on a taxable-equivalent basis (4)									2.13		%				$	9,476											2.66		%				$	11,776
Noninterest-earning assets
Cash and due from banks			$	21,991																	19,199
Goodwill			26,388																		26,413
Other			125,053																		118,862
Total noninterest-earning assets			$	173,432																	164,474
Noninterest-bearing funding sources
Deposits			$	439,758																	344,451
Other liabilities			57,961																		58,241
Total equity			182,850																		200,095
Noninterest-bearing funding sources used to fund earning assets			(507,137)																		(438,313)
Net noninterest-bearing funding sources			$	173,432																	164,474
Total assets			$	1,947,672																	1,927,415
Average prime rate									3.25		%																5.31		%
Average three-month London Interbank Offered Rate (LIBOR)									0.25																		2.20

(1)Yields/rates and amounts include the effects of hedge and risk management activities associated with the respective asset and liability categories.

(2)Yields/rates are based on interest income/expense amounts for the period, annualized based on the accrual basis for the respective accounts. The average balance amounts represent amortized cost for the periods presented.

(3)Nonaccrual loans and related income are included in their respective loan categories.

(4)Includes taxable-equivalent adjustments of $108 million and $151 million for the quarters ended September 30, 2020 and 2019, respectively, and $367 million and $469 million for the first nine months of 2020 and 2019, respectively, predominantly related to tax-exempt income on certain loans and securities.

8

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			Nine months ended September 30,
															2020																		2019
(in millions)			Average balance						Yields/ rates						Interest income/ expense						Average balance						Yields/ rates						Interest income/ expense
Earning assets
Interest-earning deposits with banks			$	174,425					0.37		%				$	490					138,591						2.27		%				$	2,352
Federal funds sold and securities purchased under resale agreements			88,095						0.58						385						95,945						2.36						1,692
Debt securities (2):
Trading debt securities			95,018						2.78						1,981						90,229						3.46						2,338
Available-for-sale debt securities:
Securities of U.S. Treasury and federal agencies			9,448						1.06						75						15,178						2.17						246
Securities of U.S. states and political subdivisions			35,656						2.90						775						45,787						3.95						1,355
Mortgage-backed securities:
Federal agencies			144,425						2.37						2,564						151,806						2.95						3,359
Residential and commercial			4,376						2.25						74						5,571						4.12						172
Total mortgage-backed securities			148,801						2.36						2,638						157,377						2.99						3,531
Other debt securities			40,220						2.67						805						44,746						4.33						1,451
Total available-for-sale debt securities			234,125						2.45						4,293						263,088						3.34						6,583
Held-to-maturity debt securities:
Securities of U.S. Treasury and federal agencies			47,701						2.16						770						44,762						2.19						734
Securities of U.S. states and political subdivisions			13,950						3.83						401						7,277						4.03						220
Federal agency and other mortgage-backed securities			105,393						2.19						1,728						95,646						2.64						1,894
Other debt securities			17						2.64						—						56						3.81						1
Total held-to-maturity debt securities			167,061						2.31						2,899						147,741						2.57						2,849
Total debt securities			496,204						2.47						9,173						501,058						3.13						11,770
Mortgage loans held for sale (3)			25,264						3.48						659						18,401						4.20						579
Loans held for sale (3)			1,577						2.19						26						1,823						4.72						64
Loans:
Commercial loans:
Commercial and industrial – U.S.			289,799						2.88						6,257						285,305						4.39						9,360
Commercial and industrial – Non U.S.			68,965						2.61						1,345						63,252						3.82						1,808
Real estate mortgage			122,903						3.25						2,987						121,703						4.51						4,101
Real estate construction			21,288						3.66						583						21,557						5.31						856
Lease financing			18,152						4.07						554						19,262						4.56						659
Total commercial loans			521,107						3.01						11,726						511,079						4.39						16,784
Consumer loans:
Real estate 1-4 family first mortgage			288,355						3.43						7,421						286,600						3.86						8,296
Real estate 1-4 family junior lien mortgage			27,535						4.52						932						32,610						5.72						1,397
Credit card			37,415						11.58						3,243						38,517						12.69						3,656
Automobile			48,473						4.95						1,797						45,438						5.18						1,762
Other revolving credit and installment			33,033						5.68						1,405						34,832						7.07						1,841
Total consumer loans			434,811						4.54						14,798						437,997						5.17						16,952
Total loans (3)			955,918						3.70						26,524						949,076						4.75						33,736
Equity securities			30,027						1.89						425						35,139						2.65						697
Other			7,373						0.24						14						5,275						1.73						68
Total earning assets			$	1,778,883					2.83		%				$	37,696					1,745,308						3.90		%				$	50,958
Funding sources
Deposits:
Interest-bearing checking			$	55,407					0.37		%				$	152					57,715						1.42		%				$	615
Market rate and other savings			788,732						0.24						1,446						696,943						0.58						3,038
Savings certificates			27,310						1.16						237						29,562						1.56						344
Other time deposits			62,881						1.23						580						95,490						2.57						1,836
Deposits in non-U.S. offices			41,642						0.73						226						52,995						1.84						730
Total interest-bearing deposits			975,972						0.36						2,641						932,705						0.94						6,563
Short-term borrowings			74,538						0.47						263						115,131						2.18						1,878
Long-term debt			228,067						2.06						3,515						233,186						3.21						5,607
Other liabilities			29,270						1.59						350						25,263						2.17						410
Total interest-bearing liabilities			1,307,847						0.69						6,769						1,306,285						1.48						14,458
Portion of noninterest-bearing funding sources			471,036						—						—						439,023						—						—
Total funding sources			$	1,778,883					0.51						6,769						1,745,308						1.11						14,458
Net interest margin and net interest income on a taxable-equivalent basis (4)									2.32		%				$	30,927											2.79		%				$	36,500
Noninterest-earning assets
Cash and due from banks			$	21,266																	19,428
Goodwill			26,386																		26,416
Other			122,550																		112,721
Total noninterest-earning assets			$	170,202																	158,565
Noninterest-bearing funding sources
Deposits			$	398,666																	341,541
Other liabilities			57,537																		56,664
Total equity			185,035																		199,383
Noninterest-bearing funding sources used to fund earning assets			(471,036)																		(439,023)
Net noninterest-bearing funding sources			$	170,202																	158,565
Total assets			$	1,949,085																	1,903,873
Average prime rate									3.63		%																5.43		%
Average three-month London Interbank Offered Rate (LIBOR)									0.79																		2.46

9

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Earnings Performance (continued)

Noninterest Income

Table 2: Noninterest Income

			Quarter ended Sep 30,																								Nine months ended Sep 30,
(in millions)			2020						2019						$ Change						% Change						2020						2019						$ Change						% Change
Deposit-related fees (1)			$	1,299					1,480						(181)						(12)		%				$	3,888					4,289						(401)						(9)		%
Trust and investment fees:
Brokerage advisory, commissions and other fees			2,336						2,346						(10)						—						6,935						6,857						78						1
Trust and investment management			737						729						8						1						2,125						2,310						(185)						(8)
Investment banking			441						484						(43)						(9)						1,379						1,333						46						3
Total trust and investment fees			3,514						3,559						(45)						(1)						10,439						10,500						(61)						(1)
Card fees			912						1,027						(115)						(11)						2,601						2,996						(395)						(13)
Lending-related fees (1)			352						374						(22)						(6)						1,025						1,116						(91)						(8)
Mortgage banking:
Servicing income, net			341						(142)						483						NM						(77)						499						(576)						NM
Net gains on mortgage loan origination/sales activities			1,249						608						641						105						2,363						1,433						930						65
Total mortgage banking			1,590						466						1,124						241						2,286						1,932						354						18
Net gains from trading activities			361						276						85						31						1,232						862						370						43
Net gains on debt securities			264						3						261						NM						713						148						565						382
Net gains (losses) from equity securities			649						956						(307)						(32)						(219)						2,392						(2,611)						NM
Lease income			333						402						(69)						(17)						1,021						1,270						(249)						(20)
Life insurance investment income			156						173						(17)						(10)						480						499						(19)						(4)
Other (1)			64						1,669						(1,605)						(96)						389						3,168						(2,779)						(88)
Total			$	9,494					10,385						(891)						(9)						$	23,855					29,172						(5,317)						(18)

NM- not meaningful

(1)In third quarter 2020, service charges on deposit accounts, cash network fees, wire transfer and other remittance fees, and certain other fees were combined into a single line item for deposit-related fees; certain fees associated with lending activities were combined into a single line item for lending-related fees; and certain other fees were reclassified to other noninterest income. Prior period balances have been revised to conform with the current period presentation.

Third quarter 2020 vs. third quarter 2019

Deposit-related fees decreased driven by:

•lower customer transaction volumes and higher average consumer deposit account balances due to the economic slowdown associated with the COVID-19 pandemic; and

•higher fee waivers and reversals as part of our actions to support customers during the COVID-19 pandemic;

partially offset by:

•higher treasury management fees on commercial accounts driven by a lower earnings credit rate due to the lower interest rate environment.

Card fees decreased reflecting:

•lower interchange fees, net of rewards costs, driven by decreased purchase volume due to the impact of the COVID-19 pandemic; and

•higher fee waivers as part of our actions to support customers during the COVID-19 pandemic.

Servicing income, net increased reflecting:

•higher mortgage servicing right (MSR) valuation gains, net of hedge results, driven by favorable hedge results, changes in expected servicing costs reflecting economic improvements in third quarter 2020 compared with second quarter 2020 and negative valuation model adjustments made in third quarter 2019 reflecting higher prepayment estimates;

partially offset by:

•lower servicing fees due to a lower balance of loans serviced for others.

For additional information on servicing income, see Note 11 (Mortgage Banking Activities) to Financial Statements in this Report.

Net gains on mortgage loan origination/sales activities increased driven by:

•higher residential real estate held for sale (HFS) origination volumes; and

•an increase in production margin in both our retail and correspondent production channels, as well as a shift to more retail origination volume, which has a higher margin.

The production margin provides a measure of the profitability of our residential held for sale mortgage loan originations. Table 2a presents the information used in determining the production margin.

10

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Table 2a Selected Mortgage Production Data

						Quarter ended Sep 30,									Nine months ended Sep 30,
						2020			2019						2020			2019
Net gains on mortgage loan origination/sales activities (in millions):
Residential			(A)			$	1,039		461						$	2,265		1,015
Commercial						45			106						151			236
Residential pipeline and unsold/repurchased loan management (1)						165			41						(53)			182
Total						$	1,249		608						$	2,363		1,433
Residential real estate originations (in billions):
Held for sale			(B)			$	48		38						$	124		93
Held for investment						14			20						45			51
Total						$	62		58						$	169		144
Production margin on residential held for sale mortgage loan originations			(A)/(B)			2.16		%	1.21						1.83		%	1.09

(1)Primarily includes the results of Government National Mortgage Association (GNMA) loss mitigation activities, interest rate management activities and changes in estimate to the liability for mortgage loan repurchase losses.

Net gains from trading activities increased reflecting higher volumes and customer activity in equities trading due to volatility in the equity markets.

Net gains on debt securities increased due to higher gains from the sales of agency MBS as a result of portfolio re-balancing and actions taken to manage under the asset cap.

Net gains from equity securities decreased reflecting:

•lower realized gains on nonmarketable equity securities;

partially offset by:

•$224 million of net unrealized gains related to a change in the accounting measurement model for certain nonmarketable equity securities from our affiliated venture capital partnerships.

Other income decreased due to:

•a $1.1 billion gain in third quarter 2019 from the sale of our Institutional Retirement and Trust (IRT) business and $302 million of gains from the sales of purchased credit-impaired (PCI) loans in third quarter 2019; and

•a decline in commercial real estate brokerage commissions as a result of the sale of Eastdil Secured (Eastdil) in fourth quarter 2019;

partially offset by:

•$228 million of higher equity method investment income related to a change in the accounting measurement model for certain nonmarketable equity securities from our affiliated venture capital partnerships.

First nine months of 2020 vs. first nine months of 2019

Deposit-related fees decreased driven by:

•lower customer transaction volumes and higher average consumer deposit account balances due to the economic slowdown associated with the COVID-19 pandemic; and

•higher fee waivers and reversals as part of our actions to support customers during the COVID-19 pandemic;

partially offset by:

•higher treasury management fees on commercial accounts driven by a lower earnings credit rate due to the lower interest rate environment.

Brokerage advisory, commissions and other fees increased reflecting higher asset-based fees, partially offset by lower transactional revenue. Asset-based fees include fees from advisory accounts that are based on a percentage of the market value of the assets as of the beginning of the quarter.

Trust and investment management fees decreased driven by lower trust fees due to the sale of our IRT business in third quarter 2019.

Our assets under management (AUM) totaled $797.9 billion at September 30, 2020, compared with $691.9 billion at September 30, 2019. Substantially all of our AUM is managed by our Wealth and Investment Management (WIM) operating segment. Our assets under administration (AUA) totaled $1.6 trillion at September 30, 2020 and $1.8 trillion at September 30, 2019. Management believes that AUM and AUA are useful metrics because they allow investors and others to assess how changes in asset amounts may impact the generation of certain asset-based fees.

Our AUM and AUA included IRT client assets of $22 billion and $708 billion, respectively, at September 30, 2020, which we continue to administer at the direction of the buyer pursuant to a transition services agreement that will terminate no later than July 2021.

Card fees decreased reflecting:

•lower interchange fees, net of rewards costs, driven by decreased purchase volume due to the impact of the COVID-19 pandemic; and

•higher fee waivers as part of our actions to support customers during the COVID-19 pandemic.

Lending-related fees decreased driven by an increase in fee waivers and reversals as part of our actions to support customers during the COVID-19 pandemic.

Servicing income, net decreased reflecting:

•higher MSR valuation losses, net of hedge results, as gains from favorable hedge results were more than offset by valuation adjustments for higher expected servicing costs and prepayment estimates due to changes in economic conditions; and

•lower servicing fees due to a lower balance of loans serviced for others and the impacts of customer accommodations instituted in response to the COVID-19 pandemic.

For additional information on servicing income, see Note 11 (Mortgage Banking Activities) to Financial Statements in this Report.

Net gains on mortgage loan origination/sales activities increased driven by:

•higher residential real estate HFS origination volumes; and

•an increase in production margin due to higher margins in both our retail and correspondent production channels, as well as a shift to more retail origination volume, which has a higher margin. For additional information on the production margin on residential held for sale mortgage loan originations, see Table 2a.

Net gains from trading activities increased reflecting:

•higher income driven by demand for interest rate products due to lower interest rates;

•higher volumes and customer activity for equities trading due to volatility in the equity markets; and

11

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Earnings Performance (continued)

•higher volumes for credit trading due to additional market liquidity from government actions in response to the COVID-19 pandemic;

partially offset by:

•losses due to higher prepayment speeds on agency MBS pools, net of hedge gains, and wider credit spreads for non-agency and certain asset-backed securities.

Net gains on debt securities increased due to higher gains from the sales of agency MBS as a result of portfolio re-balancing and actions taken to manage under the asset cap.

Net gains from equity securities decreased driven by:

•changes in the value of deferred compensation plan investments (largely offset in personnel expense). Refer to Table 3a for the results for our deferred compensation plan and related investments;

•lower realized gains on nonmarketable equity securities; and

•impairment on equity securities of $1.6 billion, including $434 million related to a change in the accounting

measurement model for certain nonmarketable equity securities from our affiliated venture capital partnerships;

partially offset by:

•higher unrealized gains, including $658 million related to a change in the accounting measurement model for certain nonmarketable equity securities from our affiliated venture capital partnerships.

Other income decreased due to:

•a $1.1 billion gain in third quarter 2019 from the sale of our IRT business and $1.6 billion of gains from the sales of PCI loans in the first nine months of 2019;

•a decline in commercial real estate brokerage commissions as a result of the sale of Eastdil in fourth quarter 2019; and

•lower equity method investments income;

partially offset by:

•gains on the sales of loans reclassified to held for sale in 2019 and sold in the second quarter of 2020; and

•transition services fees associated with the sale of our IRT business.

Noninterest Expense

Table 3: Noninterest Expense

			Quarter ended Sep 30,																								Nine months ended Sep 30,
(in millions)			2020						2019						$ Change						% Change						2020						2019						$ Change						% Change
Personnel			$	8,624					8,604						20						—		%				$	25,863					26,309						(446)						(2)		%
Technology, telecommunications and equipment (1)			791						821						(30)						(4)						2,261						2,340						(79)						(3)
Occupancy (2)			851						760						91						12						2,437						2,196						241						11
Operating losses			1,219						1,920						(701)						(37)						2,902						2,405						497						21
Professional and outside services (1)			1,760						1,737						23						1						5,042						4,956						86						2
Leases (3)			291						272						19						7						795						869						(74)						(9)
Advertising and promotion			144						266						(122)						(46)						462						832						(370)						(44)
Restructuring charges			718						—						718						NM						718						—						718						NM
Other (1)			831						819						12						1						2,348						2,657						(309)						(12)
Total			$	15,229					15,199						30						—						$	42,828					42,564						264						1

NM - Not meaningful

(1)In third quarter 2020, expenses for outside professional services, contract services, and outside data processing were combined into a single line item for professional and outside services expense; expenses for technology and equipment and telecommunications were combined into a single line item for technology, telecommunications and equipment expense; and certain other expenses were reclassified to other noninterest expense. Prior period balances have been revised to conform with the current period presentation.

(2)Represents expenses for both leased and owned properties.

(3)Represents expenses for assets we lease to customers.

Third quarter 2020 vs. third quarter 2019

Personnel expense remained relatively flat, reflecting:

•higher salaries expense driven by the impact of annual salary increases and higher staffing levels;

partially offset by:

•lower incentive compensation expense.

Occupancy expense increased due to additional cleaning fees, supplies, and equipment expenses related to the COVID-19 pandemic.

Operating losses decreased driven by:

•lower litigation accruals, as third quarter 2019 included a $1.6 billion discrete litigation accrual related to retail sales practices matters;

partially offset by:

•increased customer remediation accruals reflecting expansions of the population of affected customers, remediation payments, and/or remediation time frames for a variety of matters.

Advertising and promotion expense decreased driven by decreases in marketing and brand campaign volumes due to the impact of the COVID-19 pandemic.

Restructuring charges increased driven predominantly by severance costs, as well as facility closure costs, related to our efficiency initiatives that commenced in third quarter 2020. For additional information on restructuring charges, see Note 2 (Restructuring Charges) to Financial Statements in this Report.

First nine months of 2020 vs. first nine months of 2019

Personnel expense decreased driven by:

•lower deferred compensation expense (offset in net gains from equity securities);

partially offset by:

•higher salaries expense driven by annual salary increases and higher staffing levels; and

•increases in employee benefits and incentive compensation expense related to the COVID-19 pandemic, including

12

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additional payments for certain customer-facing and support employees and back-up childcare services.

Table 3a presents results for our deferred compensation plan and related hedges. Historically, we used equity securities as economic hedges of our deferred compensation plan liabilities. Changes in the fair value of the equity securities used as economic hedges were recorded in net gains (losses) from equity securities within noninterest income. In second quarter 2020, we entered into arrangements to transition our economic hedges

from equity securities to derivative instruments. Changes in fair value of derivatives used as economic hedges are presented within the same financial statement line as the related business activity being hedged. As a result of this transition, we presented the net gains (losses) on derivatives from economic hedges on the deferred compensation plan liabilities in personnel expense. For additional information on the derivatives used in the economic hedges, see Note 15 (Derivatives) to Financial Statements in this Report.

Table 3a: Deferred Compensation and Related Hedges

			Quarter ended Sep 30,												Nine months ended Sep 30,
(in millions)			2020						2019						2020						2019
Net interest income			$	—					13						$	15					44
Net gains (losses) from equity securities			1						(4)						(274)						428
Total revenue (losses) from deferred compensation plan investments			1						9						(259)						472
Change in deferred compensation plan liabilities			220						5						112						476
Net derivative (gains) losses from economic hedges of deferred compensation			(215)						—						(356)						—
Personnel expense			5						5						(244)						476
Income (loss) before income tax expense			$	(4)					4						$	(15)					(4)

Technology, telecommunications and equipment expense decreased due to:

•a software impairment in third quarter 2019; and

•a software licensing liability accrual reversal in second quarter 2020;

partially offset by:

•higher cloud computing expenses; and

•higher telecommunications expense related to the COVID-19 pandemic.

Occupancy expense increased due to additional cleaning fees, supplies, and equipment expenses related to the COVID-19 pandemic.

Operating losses increased driven by:

•higher customer remediation accruals reflecting expansions of the population of affected customers, remediation payments, and/or remediation time frames for a variety of matters;

partially offset by:

•lower litigation accruals as third quarter 2019 included a $1.6 billion discrete litigation accrual related to retail sales practices matters.

Advertising and promotion expense decreased driven by reduced marketing and brand campaign volumes due to the impact of the COVID-19 pandemic.

Restructuring charges increased driven predominantly by severance costs, as well as facility closure costs, related to our efficiency initiatives that commenced in third quarter 2020. For additional information on restructuring charges, see Note 2 (Restructuring Charges) to Financial Statements in this Report.

Other expenses decreased driven by:

•a reduction in business travel and company events due to ongoing expense management initiatives, as well as the impact of the COVID-19 pandemic; and

•lower foreclosed assets expense due to the suspension of certain mortgage foreclosure activities in response to the COVID-19 pandemic;

partially offset by:

•higher pension plan settlement expenses; and

•higher Federal Deposit Insurance Corporation (FDIC) deposit assessment expense driven by a higher assessment rate and higher deposit balances.

Income Tax Expense

Income tax expense was $645 million in third quarter 2020, compared with $1.3 billion in the same period a year ago, driven by lower pre-tax income. The effective income tax rate was 24.1% for third quarter 2020, compared with 22.1% for the same period a year ago. The effective income tax rate for third quarter 2020 reflected lower pre-tax income and included net discrete income tax benefits primarily related to the resolution and reevaluation of prior period matters with U.S federal and state tax authorities. The effective income tax rate for third quarter 2019 reflected a net discrete income tax expense related to the non-tax deductible treatment of a $1.6 billion discrete litigation accrual.

Income tax benefit was $3.1 billion in the first nine months of 2020, compared with income tax expense of $3.5 billion in the same period a year ago, driven by lower pre-tax income. The effective income tax rate was 111.0% for the first nine months of 2020, compared with 17.3% for the same period a year ago. The effective income tax rate for the first nine months of 2020 reflected lower pre-tax income and included net discrete income tax benefits primarily related to the resolution and reevaluation of prior period matters with U.S federal and state tax authorities. The effective income tax rate for the first nine months of 2019 reflected a net discrete income tax expense related to the non-tax deductible treatment of a $1.6 billion discrete litigation accrual, partially offset by net discrete income tax benefits related to the results of U.S. federal and state income tax examinations.

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Earnings Performance (continued)

Operating Segment Results

Our operating segments are defined by product type and customer segment, and their results are based on our management reporting process. The management reporting process is based on U.S. GAAP with specific adjustments, such as for funds transfer pricing for asset/liability management, for shared revenues and expenses, and tax-equivalent adjustments to consistently reflect income from taxable and tax-exempt sources. On February 11, 2020, we announced a new organizational structure. We continue to refine the composition of our operating segments and allocation methodologies. Additionally, we are still in the process of transitioning key leadership positions. We now expect to update our operating segment disclosures, including comparative financial results, in fourth quarter 2020. These changes will not impact previously reported consolidated financial results of the Company. Table 4 and the following discussion present our results by current operating segment. For additional description of our operating segments, including additional financial information and the underlying management reporting process, see Note 22 (Operating Segments) to Financial Statements in this Report.

We perform a goodwill impairment assessment annually in the fourth quarter. Since our last annual assessment, we have observed a significant decline in market capitalization given deteriorated macroeconomic conditions from the impact of the COVID-19 pandemic. In first and second quarter 2020, we performed interim, quantitative impairment assessments of our goodwill with no evidence of goodwill impairment. Given the uncertainty of the severity or length of the current economic downturn, we continue to monitor our performance against our internal forecasts as well as market conditions for circumstances that could have a further negative effect on the estimated fair

values of our reporting units. In third quarter 2020, we performed a qualitative assessment of goodwill impairment and concluded that it was more likely than not that the fair value of our reporting units were greater than their carrying amounts as of September 30, 2020.

The aggregate fair value of our reporting units calculated during our latest interim quantitative assessment exceeded our market capitalization as of September 30, 2020. Individual reporting unit fair values cannot be directly correlated to the Company’s market capitalization. However, we consider several factors in the comparison of aggregate fair value to market capitalization, including (i) control premiums adjusted for the current market environment, which include synergies that may not be reflected in current market pricing, (ii) degree of complexity and execution risk at the reporting unit level compared with the enterprise level, and (iii) issues or risks related to the Company level that may not be included in the fair value of the individual reporting units.

In connection with the planned change to our operating segment disclosures, we will realign our goodwill to the reporting units that underlie our operating segments, which could impact the results of our goodwill impairment assessment. We will reassess goodwill for impairment at the time of the realignment. In addition, we may divest or otherwise wind down certain businesses or portfolios of assets in connection with the realignment of our operating segments, which may result in the impairment of goodwill or other long-lived assets related to these businesses or portfolios.

For additional information about goodwill, see Note 1 (Summary of Significant Accounting Policies) in our 2019 Form 10-K.

Table 4: Operating Segment Results – Highlights

(income/expense in millions,						Community Banking												Wholesale Banking												Wealth and Investment Management												Other (1)												Consolidated Company
balance sheet data in billions)						2020						2019						2020						2019						2020						2019						2020						2019						2020						2019
Quarter ended September 30,
Total revenue						$	10,722					11,239						5,594						6,942						3,794						5,141						(1,248)						(1,312)						18,862						22,010
Provision (reversal of provision) for credit losses						556						608						219						92						(9)						3						3						(8)						769						695
Net income (loss)						336						999						1,488						2,644						463						1,280						(252)						(313)						2,035						4,610
Average loans						$	457.6					459.0						455.1						474.3						79.8						75.9						(60.8)						(59.4)						931.7						949.8
Average deposits						881.7						789.7						418.8						422.0						175.3						142.4						(76.8)						(62.7)						1,399.0						1,291.4
Goodwill						16.7						16.7						8.4						8.4						1.3						1.3						—						—						26.4						26.4
Nine months ended September 30,
Total revenue						$	28,984					34,794						17,974						21,118						11,169						13,270						(3,712)						(3,979)						54,415						65,203
Provision (reversal of provision) for credit losses						5,652						1,797						8,535						254						256						6						(135)						(14)						14,308						2,043
Net income (loss)						160						6,969						(344)						8,203						1,106						2,459						(613)						(955)						309						16,676
Average loans						$	456.5					458.3						481.2						474.9						79.0						75.1						(60.8)						(59.2)						955.9						949.1
Average deposits						843.0						777.7						438.8						414.1						166.2						146.3						(73.4)						(63.9)						1,374.6						1,274.2
Goodwill						16.7						16.7						8.4						8.4						1.3						1.3						—						—						26.4						26.4

(1)Includes the elimination of certain items that are included in more than one business segment, substantially all of which represents products and services for WIM customers served through Community Banking distribution channels.

14

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Community Banking offers a complete line of diversified financial products and services for consumers and small businesses with annual sales generally up to $5 million in which the owner generally is the financial decision maker. These financial products and services include checking and savings accounts, credit and debit cards, automobile, student, mortgage, home equity and small business lending, as well as referrals to

Wholesale Banking and WIM business partners. The Community Banking segment also includes the results of our Corporate Treasury activities net of allocations (including funds transfer pricing, capital, liquidity and certain corporate expenses) in support of other segments and results of investments in our affiliated venture capital and private equity partnerships. Table 4a provides additional financial information for Community Banking.

Table 4a: Community Banking

			Quarter ended Sep 30,																								Nine months ended Sep 30,
(in millions, except average balances which are in billions)			2020						2019						$ Change						% Change						2020						2019						$ Change						% Change
Net interest income			$	5,587					6,769						(1,182)						(17)		%				$	18,073					21,083						(3,010)						(14)		%
Noninterest income (1)
Deposit-related fees			723						952						(229)						(24)						2,207						2,675						(468)						(17)
Trust and investment fees:
Brokerage advisory, commissions and other fees (2)			489						504						(15)						(3)						1,440						1,433						7						—
Trust and investment management (2)			188						203						(15)						(7)						556						612						(56)						(9)
Investment banking (3)			—						(26)						26						100						(166)						(64)						(102)						NM
Total trust and investment fees			677						681						(4)						(1)						1,830						1,981						(151)						(8)
Card fees			856						936						(80)						(9)						2,397						2,723						(326)						(12)
Lending-related fees			42						60						(18)						(30)						128						191						(63)						(33)
Mortgage banking			1,542						339						1,203						355						2,135						1,635						500						31
Net gains (losses) from trading activities			(11)						19						(30)						NM						24						13						11						85
Net gains (losses) on debt securities			240						(1)						241						NM						557						51						506						992
Net gains (losses) from equity securities (4)			587						822						(235)						(29)						(53)						1,894						(1,947)						NM
Other			479						662						(183)						(28)						1,686						2,548						(862)						(34)
Total noninterest income			5,135						4,470						665						15						10,911						13,711						(2,800)						(20)
Total revenue			10,722						11,239						(517)						(5)						28,984						34,794						(5,810)						(17)
Provision for credit losses			556						608						(52)						(9)						5,652						1,797						3,855						215
Noninterest expense (5)
Personnel			5,688						5,533						155						3						17,146						16,941						205						1
Technology, telecommunications and equipment			775						691						84						12						2,305						2,150						155						7
Occupancy			649						584						65						11						1,863						1,668						195						12
Operating losses			1,209						1,806						(597)						(33)						2,700						2,222						478						22
Professional and outside services			1,284						1,212						72						6						3,590						3,445						145						4
Advertising and promotion			139						252						(113)						(45)						442						791						(349)						(44)
Restructuring charges			718						—						718						NM						718						—						718						NM
Other			(1,515)						(1,312)						(203)						(15)						(4,355)						(3,550)						(805)						(23)
Total noninterest expense			8,947						8,766						181						2						24,409						23,667						742						3
Income (loss) before income tax expense (benefit) and noncontrolling interests			1,219						1,865						(646)						(35)						(1,077)						9,330						(10,407)						NM
Income tax expense (benefit)			703						667						36						5						(1,319)						1,929						(3,248)						NM
Less: Net income from noncontrolling interests (6)			180						199						(19)						(10)						82						432						(350)						(81)
Net income			$	336					999						(663)						(66)						$	160					6,969						(6,809)						(98)
Average loans			$	457.6					459.0						(1.4)						—						$	456.5					458.3						(1.8)						—
Average deposits			881.7						789.7						92.0						12						843.0						777.7						65.3						8

NM – Not meaningful

(1)In third quarter 2020, service charges on deposit accounts, cash network fees, wire transfer and other remittance fees, and certain other fees were combined into a single line item for deposit-related fees; certain fees associated with lending activities were combined into a single line item for lending-related fees; and certain other fees were reclassified to other noninterest income. Prior period balances have been revised to conform with the current period presentation.

(2)Represents income on products and services for WIM customers served through Community Banking distribution channels which is eliminated in consolidation.

(3)Includes underwriting fees paid to Wells Fargo Securities for services related to the issuance of our corporate securities which are offset in our Wholesale Banking segment and eliminated in consolidation.

(4)Primarily represents gains (losses) resulting from venture capital investments.

(5)In third quarter 2020, expenses for outside professional services, contract services, and outside data processing were combined into a single line item for professional and outside services expense; expenses for technology and equipment and telecommunications were combined into a single line item for technology, telecommunications and equipment expense; and certain other expenses were reclassified to other noninterest expense. Prior period balances have been revised to conform with the current period presentation.

(6)Reflects results attributable to noncontrolling interests predominantly associated with the Company’s consolidated venture capital investments.

Third quarter 2020 vs. third quarter 2019

Revenue decreased driven by:

•lower net interest income reflecting the lower interest rate environment and changes in the mix of earning assets and funding sources;

•lower deposit-related fees driven by lower customer transaction volumes and higher average consumer deposit account balances due to the economic slowdown associated with the COVID-19 pandemic, as well as fee waivers and reversals as part of our actions to support customers during the COVID-19 pandemic;

•lower net gains from equity securities due to impairments; and

•lower other income driven by higher gains in third quarter 2019 related to sales of PCI loans;

partially offset by:

•higher mortgage banking revenue due to an increase in real estate HFS origination volumes and higher MSR valuation gains, net of hedge results, driven by favorable hedge results.

Noninterest expense increased due to:

•higher restructuring charges driven predominantly by severance costs, as well as facility closure costs, related to our efficiency initiatives that commenced in third quarter 2020. All restructuring charges were included in the Community Banking segment. For additional information on

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Earnings Performance (continued)

restructuring charges, see Note 2 (Restructuring Charges) to Financial Statements in this Report;

•higher personnel expense, and technology, telecommunications and equipment expense;

•higher charitable contributions expense within other expense; and

•higher FDIC deposit assessment expense within other expense driven by a higher assessment rate and higher deposit balances;

partially offset by:

•lower operating losses, as third quarter 2019 included a $1.6 billion discrete litigation accrual related to retail sales practices matters; and

•lower advertising and promotion expense.

Average deposits increased driven by government stimulus programs and lower consumer spending due to the COVID-19 pandemic.

First nine months of 2020 vs. first nine months of 2019

Revenue decreased driven by:

•lower net interest income reflecting the lower interest rate environment;

•a decrease in deposit-related fees and card fees driven by lower customer transaction volumes and higher average consumer deposit account balances due to the economic slowdown associated with the COVID-19 pandemic, as well as fee waivers and reversals as part of our actions to support customers during the COVID-19 pandemic;

•net losses from equity securities due to impairments and changes in the value of deferred compensation plan investments (largely offset in personnel expense); and

•lower other income driven by higher gains in third quarter 2019 related to sales of PCI loans;

partially offset by:

•higher mortgage banking revenue as a result of an increase in real estate HFS origination volumes; and

•higher gains on debt securities.

Provision for credit losses increased driven by a decline in economic conditions due to the impact of the COVID-19 pandemic.

Noninterest expense increased due to:

•higher restructuring charges driven predominantly by severance costs, as well as facility closure costs, related to our efficiency initiatives that commenced in third quarter 2020. All restructuring charges were included in the Community Banking segment. For additional information on restructuring charges, see Note 2 (Restructuring Charges) to Financial Statements in this Report; and

•higher operating losses, personnel expense, occupancy expense, FDIC deposit assessment expense within other expense, and charitable donations within other expense;

partially offset by:

•lower advertising and promotion expense and travel and entertainment expense within other expense; and

•lower stock-based compensation expense within personnel expense and lower deferred compensation plan expense within personnel expense (largely offset by net losses from equity securities).

Average deposits increased driven by government stimulus programs and lower consumer spending due to the COVID-19 pandemic.

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Wholesale Banking provides financial solutions to businesses with annual sales generally in excess of $5 million and to financial institutions globally. Products and businesses include Commercial Banking, Commercial Real Estate, Corporate and Investment

Banking, Credit Investment Portfolio, Treasury Management, and Commercial Capital. Table 4b provides additional financial information for Wholesale Banking.

Table 4b: Wholesale Banking

			Quarter ended Sep 30,																								Nine months ended Sep 30,
(in millions, except average balances which are in billions)			2020						2019						$ Change						% Change						2020						2019						$ Change						% Change
Net interest income			$	3,481					4,382						(901)						(21)		%				$	11,508					13,451						(1,943)						(14)		%
Noninterest income (1)
Deposit-related fees			574						527						47						9						1,676						1,610						66						4
Trust and investment fees:
Brokerage advisory, commissions and other fees			70						62						8						13						239						214						25						12
Trust and investment management			140						121						19						16						401						352						49						14
Investment banking			440						510						(70)						(14)						1,544						1,397						147						11
Total trust and investment fees			650						693						(43)						(6)						2,184						1,963						221						11
Card fees			55						90						(35)						(39)						203						271						(68)						(25)
Lending-related fees			310						314						(4)						(1)						897						925						(28)						(3)
Mortgage banking			49						128						(79)						(62)						154						300						(146)						(49)
Net gains from trading activities			363						247						116						47						1,198						806						392						49
Net gains on debt securities			24						4						20						500						156						97						59						61
Net gains (losses) from equity securities			59						135						(76)						(56)						(52)						328						(380)						NM
Other			29						422						(393)						(93)						50						1,367						(1,317)						(96)
Total noninterest income			2,113						2,560						(447)						(17)						6,466						7,667						(1,201)						(16)
Total revenue			5,594						6,942						(1,348)						(19)						17,974						21,118						(3,144)						(15)
Provision for credit losses			219						92						127						138						8,535						254						8,281						NM
Noninterest expense (2)
Personnel			1,414						1,455						(41)						(3)						4,109						4,382						(273)						(6)
Technology, telecommunications and equipment			10						16						(6)						(38)						34						48						(14)						(29)
Occupancy			116						95						21						22						326						286						40						14
Operating losses			9						16						(7)						(44)						186						27						159						589
Professional and outside services			222						263						(41)						(16)						651						760						(109)						(14)
Advertising and promotion			2						8						(6)						(75)						8						23						(15)						(65)
Other			2,240						2,036						204						10						6,425						6,083						342						6
Total noninterest expense			4,013						3,889						124						3						11,739						11,609						130						1
Income (loss) before income tax expense (benefit) and noncontrolling interests			1,362						2,961						(1,599)						(54)						(2,300)						9,255						(11,555)						NM
Income tax expense (benefit) (3)			(127)						315						(442)						NM						(1,959)						1,049						(3,008)						NM
Less: Net income from noncontrolling interests			1						2						(1)						(50)						3						3						—						—
Net income (loss)			$	1,488					2,644						(1,156)						(44)						$	(344)					8,203						(8,547)						NM
Average loans			$	455.1					474.3						(19.2)						(4)						$	481.2					474.9						6.3						1
Average deposits			418.8						422.0						(3.2)						(1)						438.8						414.1						24.7						6

NM – Not meaningful

(1)In third quarter 2020, service charges on deposit accounts, cash network fees, wire transfer and other remittance fees, and certain other fees were combined into a single line item for deposit-related fees; certain fees associated with lending activities were combined into a single line item for lending-related fees; and certain other fees were reclassified to other noninterest income. Prior period balances have been revised to conform with the current period presentation.

(2)In third quarter 2020, expenses for outside professional services, contract services, and outside data processing were combined into a single line item for professional and outside services expense; expenses for technology and equipment and telecommunications were combined into a single line item for technology, telecommunications and equipment expense; and certain other expenses were reclassified to other noninterest expense. Prior period balances have been revised to conform with the current period presentation.

(3)Income tax expense for our Wholesale Banking operating segment included income tax credits related to low income housing and renewable energy investments of $469 million and $1.4 billion for the third quarter and first nine months of 2020, respectively, and $422 million and $1.3 billion for the third quarter and first nine months of 2019, respectively.

Third quarter 2020 vs. third quarter 2019

Revenue decreased driven by:

•lower net interest income reflecting the lower interest rate environment, as well as lower average loan balances and lower funds transfer pricing credit earned from lower deposit balances;

•lower other noninterest income due to lower commercial real estate brokerage fees related to our sale of Eastdil in fourth quarter 2019, lower community lending investments, lower strategic capital and renewable energy equity method income, and lower lease income; and

•lower investment banking fees, mortgage banking fees, and gains from equity securities;

partially offset by:

•higher gains from trading activities and gains on debt securities, as well as higher deposit-related fees.

Provision for credit losses increased reflecting economic uncertainty due to the impact of the COVID-19 pandemic on our commercial loan portfolios, including the oil and gas portfolio.

Noninterest expense increased driven by:

•higher other expense, including increased risk management expense;

partially offset by:

•lower personnel expense, travel expense within other expense, and project-related expense within professional and outside services expense.

Average loans decreased driven by lower loan demand and higher paydowns reflecting continued liquidity and strength in the capital markets.

17

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Earnings Performance (continued)

Average deposits decreased reflecting continued actions taken to manage under the asset cap.

First nine months of 2020 vs. first nine months of 2019

Revenue decreased driven by:

•lower net interest income reflecting the lower interest rate environment, partially offset by higher investment asset spread and higher average loan balances and higher funds transfer pricing credit earned from higher deposit balances; and

•lower noninterest income driven by lower other income from community lending investments, lower strategic capital and renewable energy equity method income, and lower commercial real estate brokerage fees related to our sale of Eastdil in fourth quarter 2019, as well as lower mortgage banking fees and net losses from equity securities;

partially offset by:

•higher investment banking fees, gains from trading activities, gains on debt securities, and deposit-related fees.

Provision for credit losses increased due to:

•increases in the ACL reflecting current and forecasted economic conditions due to the impact of the COVID-19 pandemic; and

•higher charge-offs in the oil and gas, commercial real estate, and commercial capital portfolios.

Noninterest expense increased due to:

•higher other expense, including increased risk management expense and charitable donations; and

•higher operating losses;

partially offset by:

•lower personnel expense, and lower lease and travel expenses within other expense, as well as the impact of the sale of Eastdil in fourth quarter 2019.

Average loans increased reflecting broad-based growth across the lines of business driven by draws of revolving lines due to the economic slowdown associated with the COVID-19 pandemic.

Average deposits increased reflecting customers’ preferences for liquidity due to the COVID-19 pandemic.

18

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Wealth and Investment Management provides a full range of personalized wealth management, investment and retirement products and services to clients across U.S.-based businesses including Wells Fargo Advisors, The Private Bank, Abbot Downing, and Wells Fargo Asset Management. We deliver financial planning, private banking, credit, investment management and fiduciary services to high-net worth and ultra-high-net worth individuals and families. We also serve clients’ brokerage needs

and provide investment management capabilities delivered to global institutional clients through separate accounts and the Wells Fargo Funds. The sale of our IRT business closed on July 1, 2019. For additional information on the sale of our IRT business, including its impact on our AUM and AUA, see the “Earnings Performance – Noninterest Income” section in this Report.

Table 4c provides additional financial information for WIM.

Table 4c: Wealth and Investment Management

			Quarter ended Sep 30,																								Nine months ended Sep 30,
(in millions, except average balances which are in billions)			2020						2019						$ Change						% Change						2020						2019						$ Change						% Change
Net interest income			$	771					989						(218)						(22)		%				$	2,374					3,127						(753)						(24)		%
Noninterest income (1)
Deposit-related fees			7						6						1						17						20						18						2						11
Trust and investment fees:
Brokerage advisory, commissions and other fees			2,265						2,272						(7)						—						6,701						6,644						57						1
Trust and investment management			610						615						(5)						(1)						1,760						1,978						(218)						(11)
Investment banking			4						—						4						NM						6						4						2						50
Total trust and investment fees			2,879						2,887						(8)						—						8,467						8,626						(159)						(2)
Card fees			1						2						(1)						(50)						3						5						(2)						(40)
Lending-related fees			2						2						—						—						6						6						—						—
Mortgage banking			(3)						(3)						—						—						(9)						(9)						—						—
Net gains from trading activities			9						10						(1)						(10)						8						42						(34)						(81)
Net gains (losses) from equity securities			3						(1)						4						400						(114)						170						(284)						NM
Other			125						1,249						(1,124)						(90)						414						1,285						(871)						(68)
Total noninterest income			3,023						4,152						(1,129)						(27)						8,795						10,143						(1,348)						(13)
Total revenue			3,794						5,141						(1,347)						(26)						11,169						13,270						(2,101)						(16)
Provision (reversal of provision) for credit losses			(9)						3						(12)						NM						256						6						250						NM
Noninterest expense (2)
Personnel			1,937						2,060						(123)						(6)						5,911						6,369						(458)						(7)
Technology, telecommunications and equipment			6						115						(109)						(95)						(77)						145						(222)						NM
Occupancy			123						113						10						9						347						337						10						3
Operating losses			3						101						(98)						(97)						27						165						(138)						(84)
Professional and outside services			262						271						(9)						(3)						825						775						50						6
Advertising and promotion			3						7						(4)						(57)						13						21						(8)						(38)
Other			850						764						86						11						2,394						2,168						226						10
Total noninterest expense			3,184						3,431						(247)						(7)						9,440						9,980						(540)						(5)
Income before income tax expense and noncontrolling interests			619						1,707						(1,088)						(64)						1,473						3,284						(1,811)						(55)
Income tax expense			153						426						(273)						(64)						369						819						(450)						(55)
Less: Net income (loss) from noncontrolling interests			3						1						2						200						(2)						6						(8)						NM
Net income			$	463					1,280						(817)						(64)						$	1,106					2,459						(1,353)						(55)
Average loans			$	79.8					75.9						3.9						5						$	79.0					75.1						3.9						5
Average deposits			175.3						142.4						32.9						23						166.2						146.3						19.9						14

NM – Not meaningful

(1)In third quarter 2020, service charges on deposit accounts, cash network fees, wire transfer and other remittance fees, and certain other fees were combined into a single line item for deposit-related fees; certain fees associated with lending activities were combined into a single line item for lending-related fees; and certain other fees were reclassified to other noninterest income. Prior period balances have been revised to conform with the current period presentation.

(2)In third quarter 2020, expenses for outside professional services, contract services, and outside data processing were combined into a single line item for professional and outside services expense; expenses for technology and equipment and telecommunications were combined into a single line item for technology, telecommunications and equipment expense; and certain other expenses were reclassified to other noninterest expense. Prior period balances have been revised to conform with the current period presentation.

Third quarter 2020 vs. third quarter 2019

Revenue decreased driven by:

•lower net interest income reflecting the lower interest rate environment, partially offset by higher funds transfer pricing credit earned from higher average deposit balances; and

•lower noninterest income predominantly related to a $1.1 billion gain from the sale of our IRT business in third quarter 2019 (in other income).

Noninterest expense decreased driven by:

•lower personnel expense from lower incentive compensation;

•lower technology, telecommunications and equipment expense driven by a $103 million impairment of capitalized software reflecting a reevaluation of software under development in third quarter 2019; and

•lower operating losses;

partially offset by:

•higher project spending on regulatory and compliance related initiatives included within other expense.

Average loans increased driven by growth in real estate 1-4 first mortgage loans.

Average deposits increased primarily due to growth in brokerage clients’ cash balances.

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Earnings Performance (continued)

First nine months of 2020 vs. first nine months of 2019

Revenue decreased driven by:

•lower net interest income reflecting the lower interest rate environment, partially offset by higher funds transfer pricing credit earned from higher average deposit balances; and

•lower noninterest income largely related to a $1.1 billion gain from the sale of our IRT business in third quarter 2019 (in other income), as well as net losses from equity securities driven by a decline in deferred compensation plan investment results (largely offset by lower personnel expense), and lower trust and investment management income;

partially offset by:

•higher retail brokerage advisory fees (priced at the beginning of the quarter).

Provision for credit losses increased due to current and forecasted economic conditions due to the impact of the COVID-19 pandemic.

Noninterest expense decreased due to:

•lower personnel expense driven by lower deferred compensation plan expense (largely offset by net losses from equity securities) and lower incentive compensation;

•lower technology, telecommunications and equipment expense driven by a $103 million impairment of capitalized software reflecting a reevaluation of software under development in third quarter 2019, and the reversal of an accrual for software costs in second quarter 2020; and

•lower operating losses;

partially offset by:

•higher project spending on regulatory and compliance related initiatives included within other expense.

Average loans increased driven by growth in real estate 1-4 first mortgage loans.

Average deposits increased primarily due to growth in brokerage clients’ cash balances.

The following discussions provide additional information for client assets we oversee in our retail brokerage advisory and trust and investment management business lines.

Retail Brokerage Client Assets Brokerage advisory, commissions and other fees are received for providing full-service and discount brokerage services to retail brokerage clients. A majority of our retail brokerage client assets are in accounts that earn brokerage commissions generally based on the number and size of transactions executed at the client’s direction. In addition to these types of accounts, we also offer advisory account relationships as an important component of our broader strategy of meeting brokerage clients’ financial needs. Fees from advisory accounts are based on a percentage of the market value of the assets as of the beginning of the quarter, which vary across the account types based on the distinct services provided, and are affected by investment performance as well as asset inflows and outflows. A majority of our brokerage advisory, commissions and other fee income is earned from advisory accounts. Table 4d shows advisory account client assets as a percentage of total retail brokerage client assets at September 30, 2020 and 2019.

Table 4d: Retail Brokerage Client Assets

			September 30,
($ in billions)			2020						2019
Retail brokerage client assets			$	1,625.8					1,629.4
Advisory account client assets			601.7						569.4
Advisory account client assets as a percentage of total client assets			37		%				35

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Advisory accounts include assets that are financial advisor-directed and separately managed by third-party managers, as well as certain client-directed brokerage assets where we earn a fee for advisory and other services, but do not have investment discretion. For third quarter 2020 and 2019, the average fee rate

by account type ranged from 80 to 120 basis points. Table 4e presents advisory account client assets activity by account type for the third quarter and first nine months of 2020 and 2019.

Table 4e: Retail Brokerage Advisory Account Client Assets

			Quarter ended																		Nine months ended
(in billions)			Balance, beginning of period			Inflows (1)			Outflows (2)			Market impact (3)			Balance, end of period						Balance, beginning of period			Inflows (1)			Outflows (2)			Market impact (3)			Balance, end of period
September 30, 2020
Client directed (4)			$	162.2		8.8			(10.2)			9.5			170.3						$	169.4		26.2			(27.6)			2.3			170.3
Financial advisor directed (5)			176.8			9.9			(9.0)			11.6			189.3						176.3			29.0			(24.2)			8.2			189.3
Separate accounts (6)			151.5			5.9			(6.0)			8.0			159.4						160.1			17.7			(20.3)			1.9			159.4
Mutual fund advisory (7)			78.9			2.9			(3.3)			4.2			82.7						83.7			8.3			(10.5)			1.2			82.7
Total advisory client assets			$	569.4		27.5			(28.5)			33.3			601.7						$	589.5		81.2			(82.6)			13.6			601.7
September 30, 2019
Client directed (4)			$	166.2		8.3			(8.3)			0.7			166.9						$	151.5		24.8			(27.3)			17.9			166.9
Financial advisor directed (5)			163.2			8.8			(7.0)			3.1			168.1						141.9			24.9			(23.4)			24.7			168.1
Separate accounts (6)			151.9			6.2			(6.4)			2.3			154.0						136.4			18.0			(21.3)			20.9			154.0
Mutual fund advisory (7)			80.0			2.9			(3.0)			0.5			80.4						71.3			8.6			(9.7)			10.2			80.4
Total advisory client assets			$	561.3		26.2			(24.7)			6.6			569.4						$	501.1		76.3			(81.7)			73.7			569.4

(1)Inflows include new advisory account assets, contributions, dividends and interest.

(2)Outflows include closed advisory account assets, withdrawals, and client management fees.

(3)Market impact reflects gains and losses on portfolio investments.

(4)Investment advice and other services are provided to client, but decisions are made by the client and the fees earned are based on a percentage of the advisory account assets, not the number and size of transactions executed by the client.

(5)Professionally managed portfolios with fees earned based on respective strategies and as a percentage of certain client assets.

(6)Professional advisory portfolios managed by Wells Fargo Asset Management or third-party asset managers. Fees are earned based on a percentage of certain client assets.

(7)Program with portfolios constructed of load-waived, no-load and institutional share class mutual funds. Fees are earned based on a percentage of certain client assets.

Trust and Investment Client Assets Under Management We earn trust and investment management fees from managing and administering assets, including mutual funds, separate accounts, and personal trust assets, through our asset management and wealth businesses. Prior to the sale of our IRT business, which closed on July 1, 2019, we also earned fees from managing employee benefit trusts through the retirement business. Our asset management business is conducted by Wells Fargo Asset Management (WFAM), which offers Wells Fargo proprietary mutual funds and manages institutional separate accounts, and

our wealth business, which manages assets for high net worth clients. Generally, our trust and investment management fee income is earned from AUM where we have discretionary management authority over the investments and generate fees as a percentage of the market value of the AUM. For additional information on the sale of our IRT business, including its impact on our AUM and AUA, see the “Earnings Performance – Noninterest Income” section in this Report. Table 4f presents AUM activity for the third quarter and first nine months of 2020 and 2019.

Table 4f: WIM Trust and Investment – Assets Under Management

			Quarter ended																		Nine months ended
(in billions)			Balance, beginning of period			Inflows (1)			Outflows (2)			Market impact (3)			Balance, end of period						Balance, beginning of period			Inflows (1)			Outflows (2)			Market impact (3)			Balance, end of period
September 30, 2020
Assets managed by WFAM (4):
Money market funds (5)			$	201.9		19.2			—			—			221.1						$	130.6		90.5			—			—			221.1
Other assets managed			376.4			23.2			(24.1)			10.3			385.8						378.2			76.3			(79.2)			10.5			385.8
Assets managed by Wealth and IRT (6)			176.5			7.2			(10.6)			7.6			180.7						187.4			23.5			(31.8)			1.6			180.7
Total assets under management			$	754.8		49.6			(34.7)			17.9			787.6						$	696.2		190.3			(111.0)			12.1			787.6
September 30, 2019
Assets managed by WFAM (4):
Money market funds (5)			$	119.8		9.6			—			—			129.4						$	112.4		17.0			—			—			129.4
Other assets managed			375.3			16.4			(20.7)			3.0			374.0						353.5			57.9			(65.6)			28.2			374.0
Assets managed by Wealth and IRT (6)			181.9			7.9			(9.1)			1.1			181.8						170.7			25.3			(30.7)			16.5			181.8
Total assets under management			$	677.0		33.9			(29.8)			4.1			685.2						$	636.6		100.2			(96.3)			44.7			685.2

(1)Inflows include new managed account assets, contributions, dividends and interest.

(2)Outflows include closed managed account assets, withdrawals and client management fees.

(3)Market impact reflects gains and losses on portfolio investments.

(4)Assets managed by WFAM consist of equity, alternative, balanced, fixed income, money market, and stable value, and include client assets that are managed or sub-advised on behalf of other Wells Fargo lines of business.

(5)Money Market funds activity is presented on a net inflow or net outflow basis, because the gross flows are not meaningful nor used by management as an indicator of performance.

(6)Includes $4.8 billion and $5.4 billion as of September 30, 2020 and 2019, respectively, of client assets invested in proprietary funds managed by WFAM.

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Balance Sheet Analysis

At September 30, 2020, our assets totaled $1.92 trillion, down $5.3 billion from December 31, 2019. The decline in assets reflected:

•a decrease in debt securities of $20.7 billion;

•a decrease in loans of $42.2 billion;

•a decrease in federal funds sold and securities purchased under resale agreements of $32.8 billion; and

•a decrease in equity securities of $17.1 billion;

partially offset by:

•an increase in cash, cash equivalents and restricted cash of $105.5 billion.

The following discussion provides additional information about the major components of our balance sheet. Information regarding our capital and changes in our asset mix is included in the “Earnings Performance – Net Interest Income” and “Capital Management” sections and Note 23 (Regulatory and Agency Capital Requirements) to Financial Statements in this Report.

Available-for-Sale and Held-to-Maturity Debt Securities

Table 5: Available-for-Sale and Held-to-Maturity Debt Securities

			September 30, 2020																								December 31, 2019
(in millions)			Amortized cost, net (1)						Net unrealized gain (loss)						Fair value						Weighted average expected maturity (yrs)						Amortized cost						Net unrealized gain (loss)						Fair value						Weighted average expected maturity (yrs)
Available-for-sale (2)			216,311						4,262						220,573						4.5						260,060						3,399						263,459						4.7
Held-to-maturity (3)			182,595						6,839						189,434						4.5						153,933						2,927						156,860						4.9
Total			$	398,906					11,101						410,007						n/a						413,993						6,326						420,319						n/a

(1)Represents amortized cost of the securities, net of the allowance for credit losses, of $79 million related to available-for-sale debt securities and $26 million related to held-to-maturity debt securities at September 30, 2020. The allowance for credit losses related to available-for-sale and held-to-maturity debt securities was $0 at December 31, 2019, due to our adoption of CECL on January 1, 2020. For additional information, see Note 1 (Summary of Significant Accounting Policies) to Financial Statements in this Report.

(2)Available-for-sale debt securities are carried on the balance sheet at fair value, which includes the allowance for credit losses, subsequent to the adoption of CECL on January 1, 2020.

(3)Held-to-maturity debt securities are carried on the balance sheet at amortized cost, net of allowance for credit losses, subsequent to the adoption of CECL on January 1, 2020.

Table 5 presents a summary of our portfolio of investments in available-for-sale (AFS) and held-to-maturity (HTM) debt securities, which decreased in balance sheet carrying value from December 31, 2019, as purchases were more than offset by runoff and sales. While the overall portfolio decreased from December 31, 2019, HTM debt securities increased due to actions taken to reposition the overall portfolio for capital management purposes. See Note 5 (Available-for-Sale and Held-to-Maturity Debt Securities) to Financial Statements in this Report for additional information on AFS and HTM debt securities, including a summary of debt securities by security type.

The total net unrealized gains on AFS debt securities increased from December 31, 2019, driven by lower interest rates, partially offset by wider credit spreads. For a discussion of our investment management objectives and practices, see the “Balance Sheet Analysis” section in our 2019 Form 10-K. Also, see the “Risk Management – Asset/Liability Management” section in this Report for information on our use of investments to manage liquidity and interest rate risk.

Loan Portfolios

Table 6 provides a summary of total outstanding loans by portfolio segment. Commercial loans decreased from December 31, 2019, driven by:

•lower demand for originations of new loans and lower utilization on existing revolving loans in commercial and industrial loans; and

•loan paydowns on continued customer liquidity from strength in capital markets.

Consumer loans decreased from December 31, 2019, due to:

•paydowns exceeding originations in first and junior lien mortgage loans; and

•lower consumer spending and originations in credit cards;

partially offset by:

•the repurchase of $26.9 billion of first lien mortgage loans from GNMA loan securitization pools, including $21.9 billion in third quarter 2020.

Table 6: Loan Portfolios

(in millions)			September 30, 2020						December 31, 2019
Commercial			$	482,289					515,719
Consumer			437,793						446,546
Total loans			$	920,082					962,265
Change from prior year-end			$	(42,183)					9,155

Average loan balances and a comparative detail of average loan balances is included in Table 1 under “Earnings Performance

– Net Interest Income” earlier in this Report. Additional information on total loans outstanding by portfolio segment and

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class of financing receivable is included in the “Risk Management – Credit Risk Management” section in this Report. Period-end balances and other loan related information are in Note 6 (Loans and Related Allowance for Credit Losses) to Financial Statements in this Report. 

See the “Balance Sheet Analysis – Loan Portfolios” section in our 2019 Form 10-K for information regarding contractual loan maturities and the distribution of loans to changes in interest rates.

Deposits

Deposits increased from December 31, 2019, reflecting:

•consumer and wealth customers’ preferences for liquidity given the economic uncertainty associated with the

COVID-19 pandemic, loan payment deferrals, government stimulus programs, and lower customer spending;

partially offset by:

•actions taken to manage under the asset cap resulting in declines in interest-bearing checking, other time deposits, such as brokered certificates of deposit (CDs), and deposits in non-U.S. offices.

Table 7 provides additional information regarding deposits. Information regarding the impact of deposits on net interest income and a comparison of average deposit balances is provided in the “Earnings Performance – Net Interest Income” section and Table 1 earlier in this Report. 

Table 7: Deposits

($ in millions)			Sep 30, 2020						% of total deposits						Dec 31, 2019						% of total deposits						% Change
Noninterest-bearing			$	447,011					32		%				$	344,496					26		%				30
Interest-bearing checking			48,660						4						62,814						5						(23)
Market rate and other savings			790,117						57						751,080						57						5
Savings certificates			23,187						2						31,715						2						(27)
Other time deposits			41,843						3						78,609						6						(47)
Deposits in non-U.S. offices (1)			32,397						2						53,912						4						(40)
Total deposits			$	1,383,215					100		%				$	1,322,626					100		%				5

(1)    Includes Eurodollar sweep balances of $19.8 billion and $34.2 billion at September 30, 2020, and December 31, 2019, respectively.

Equity

Total equity was $182.0 billion at September 30, 2020, compared with $188.0 billion at December 31, 2019. The decrease was driven by:

•common stock repurchases of $3.4 billion (substantially all of which occurred in first quarter 2020); and

•dividends of $5.6 billion;

partially offset by:

•issuances of common stock of $2.4 billion predominantly related to employee stock ownership plans.

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Off-Balance Sheet Arrangements

In the ordinary course of business, we engage in financial transactions that are not recorded on the balance sheet, or may be recorded on the balance sheet in amounts that are different from the full contract or notional amount of the transaction. Our off-balance sheet arrangements include commitments to lend and purchase debt and equity securities, transactions with unconsolidated entities, guarantees, derivatives, and other commitments. These transactions are designed to (1) meet the financial needs of customers, (2) manage our credit, market or liquidity risks, and/or (3) diversify our funding sources. For additional information on our contractual obligations that may require future cash payments, see the “Off-Balance Sheet Arrangements – Contractual Cash Obligations” section in our 2019 Form 10-K.

 

Commitments to Lend

We enter into commitments to lend to customers, which are usually at a stated interest rate, if funded, and for specific purposes and time periods. When we enter into commitments, we are exposed to credit risk. The maximum credit risk for these commitments will generally be lower than the contractual amount because a significant portion of these commitments are not funded. For additional information, see Note 6 (Loans and Related Allowance for Credit Losses) to Financial Statements in this Report.

Commitments to Purchase Debt and Equity Securities

We enter into commitments to purchase securities under resale agreements. We also may enter into commitments to purchase debt and equity securities to provide capital for customers’ funding, liquidity or other future needs. For additional information, see Note 13 (Guarantees, Pledged Assets and Collateral, and Other Commitments) to Financial Statements in this Report.

Transactions with Unconsolidated Entities

In the normal course of business, we enter into various types of on- and off-balance sheet transactions with special purpose entities (SPEs), which are corporations, trusts, limited liability companies or partnerships that are established for a limited purpose. Generally, SPEs are formed in connection with securitization transactions and are considered variable interest entities (VIEs). For additional information, see Note 10 (Securitizations and Variable Interest Entities) to Financial Statements in this Report.

Guarantees and Other Arrangements

Guarantees are contracts that contingently require us to make payments to a guaranteed party based on an event or a change in an underlying asset, liability, rate or index. Guarantees are generally in the form of standby letters of credit, direct pay letters of credit, written options, recourse obligations, exchange and clearing house guarantees, indemnifications, and other types of similar arrangements. For additional information, see Note 13 (Guarantees, Pledged Assets and Collateral, and Other Commitments) to Financial Statements in this Report.

Derivatives

We use derivatives to manage exposure to market risk, including interest rate risk, credit risk and foreign currency risk, and to assist customers with their risk management objectives. Derivatives are recorded on the balance sheet at fair value, and volume can be measured in terms of the notional amount, which is generally not exchanged, but is used only as the basis on which interest and other payments are determined. The notional amount is not recorded on the balance sheet and is not, when viewed in isolation, a meaningful measure of the risk profile of the instruments. For additional information, see Note 15 (Derivatives) to Financial Statements in this Report.

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Risk Management

Wells Fargo manages a variety of risks that can significantly affect our financial performance and our ability to meet the expectations of our customers, shareholders, regulators and other stakeholders. For additional information about how we manage risk, see the “Risk Management” section in our 2019 Form 10-K. The discussion that follows supplements our discussion of the management of certain risks contained in the “Risk Management” section in our 2019 Form 10-K.

Credit Risk Management

We define credit risk as the risk of loss associated with a borrower or counterparty default (failure to meet obligations in accordance with agreed upon terms). Credit risk exists with many of our assets and exposures such as debt security holdings, certain derivatives, and loans.

The Board’s Credit Committee has primary oversight responsibility for credit risk. At the management level, Credit Risk, which is part of the Company’s Independent Risk Management (IRM) organization, has primary oversight responsibility for credit risk. Credit Risk reports to the Chief Risk Officer (CRO) and also provides periodic reports related to credit risk to the Board’s Credit Committee.

Loan Portfolios

The following discussion focuses on our loan portfolios, which represent the largest component of assets on our balance sheet for which we have credit risk. Table 8 presents our total loans outstanding by portfolio segment and class of financing receivable.

Table 8: Total Loans Outstanding by Portfolio Segment and Class of Financing Receivable

(in millions)			Sep 30, 2020						Dec 31, 2019
Commercial:
Commercial and industrial			$	320,913					354,125
Real estate mortgage			121,910						121,824
Real estate construction			22,519						19,939
Lease financing			16,947						19,831
Total commercial			482,289						515,719
Consumer:
Real estate 1-4 family first mortgage			294,990						293,847
Real estate 1-4 family junior lien mortgage			25,162						29,509
Credit card			36,021						41,013
Automobile			48,450						47,873
Other revolving credit and installment			33,170						34,304
Total consumer			437,793						446,546
Total loans			$	920,082					962,265

We manage our credit risk by establishing what we believe are sound credit policies for underwriting new business, while monitoring and reviewing the performance of our existing loan portfolios. We employ various credit risk management and monitoring activities to mitigate risks associated with multiple risk factors affecting loans we hold, could acquire or originate including:

•Loan concentrations and related credit quality;

•Counterparty credit risk;

•Economic and market conditions;

•Legislative or regulatory mandates;

•Changes in interest rates;

•Merger and acquisition activities; and

•Reputation risk.

Our credit risk management oversight process is governed centrally, but provides for direct management and accountability by our lines of business. Our overall credit process includes comprehensive credit policies, disciplined credit underwriting, frequent and detailed risk measurement and modeling, extensive credit training programs, and a continual loan review and audit process.

A key to our credit risk management is adherence to a well-controlled underwriting process, which we believe is appropriate for the needs of our customers as well as investors who purchase the loans or securities collateralized by the loans.

Credit Quality Overview  Credit quality in third quarter 2020 continued to be affected by the economic impact that the COVID-19 pandemic had on our customer base. Third quarter 2020 results reflected:

•Nonaccrual loans were $8.0 billion at September 30, 2020, up from $5.3 billion at December 31, 2019. Commercial nonaccrual loans increased to $4.4 billion at September 30, 2020, compared with $2.3 billion at December 31, 2019, and consumer nonaccrual loans increased to $3.6 billion at September 30, 2020, compared with $3.1 billion at December 31, 2019. Nonaccrual loans represented 0.87% of total loans at September 30, 2020, compared with 0.56% at December 31, 2019.

•Net loan charge-offs (annualized) as a percentage of our average commercial and consumer loan portfolios were 0.29% and 0.30% in the third quarter and 0.33% and 0.44% in the first nine months of 2020, respectively, compared with 0.11% and 0.46% in the third quarter and 0.12% and 0.47% in the first nine months of 2019.

•Loans that are not government insured/guaranteed and 90 days or more past due and still accruing were $108 million and $549 million in our commercial and consumer portfolios, respectively, at September 30, 2020, compared with $78 million and $855 million at December 31, 2019.

•Provision for credit losses for loans was $751 million and $14.1 billion in the third quarter and first nine months of 2020, respectively, compared with $695 million and $2.0 billion for the same periods a year ago.

•The ACL for loans totaled $20.5 billion, or 2.22% of total loans, at September 30, 2020, up from $10.5 billion, or 1.09%, at December 31, 2019.

Additional information on our loan portfolios and our credit quality trends follows.

TROUBLED DEBT RESTRUCTURING RELIEF The CARES Act provides banks optional, temporary relief from accounting for certain loan modifications as troubled debt restructurings (TDRs). The modifications must be related to the adverse effects of COVID-19, and certain other criteria are required to be met in order to apply the relief. In first quarter 2020, we elected to apply the TDR relief provided by the CARES Act, which expires no later than December 31, 2020.

On April 7, 2020, federal banking regulators issued the Interagency Statement on Loan Modifications and Reporting for Financial Institutions Working with Customers Affected by the

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Coronavirus (Revised) (the Interagency Statement). The Interagency Statement provides additional TDR relief as it clarifies that it is not necessary to consider the impact of COVID-19 on the financial condition of a borrower in connection with short-term (e.g., six months or less) loan modifications related to COVID-19 provided the borrower is current at the date the modification program is implemented. For additional information regarding the TDR relief provided by the CARES Act and the clarifying TDR accounting guidance from the Interagency Statement, see Note 1 (Summary of Significant Accounting Policies) to Financial Statements in this Report.

The TDR relief provided under the CARES Act, as well as from the Interagency Statement, does not change our processes for monitoring the credit quality of our loan portfolios or for updating our measurement of the allowance for credit losses for loans based on expected losses.

Additionally, our election to apply the TDR relief provided by the CARES Act and the Interagency Statement impacts our regulatory capital ratios as these loan modifications related to COVID-19 are not adjusted to a higher risk-weighting normally required with TDR classification.

COVID-Related Lending Accommodations

During the first nine months of 2020, we provided accommodations to customers in response to the COVID-19 pandemic, including fee reversals for consumer and small business banking customers, and payment deferrals, fee waivers, covenant waivers, and other expanded assistance for mortgage, credit card, automobile, small business, personal and commercial lending customers. Certain foreclosure, collection and credit bureau reporting activities were also suspended. Additionally, we deferred rental payments on certain leased assets for which we are the lessor.

Table 9 and Table 9a summarize the unpaid principal balance (UPB) of commercial and consumer loans that received accommodations under loan modification programs established to assist customers with the economic impact of the COVID-19 pandemic (COVID-related modifications) and that remained in a deferral period as of September 30, 2020. These amounts included accommodations made for customers with loans reported on our consolidated balance sheet and excluded accommodations made for customers with loans that we service for others. COVID-related modifications primarily included payment deferrals of principal, interest or both as well as interest and fee waivers.

Customer payment deferral activities instituted in response to the COVID-19 pandemic could delay the recognition of net charge-offs, delinquencies, and nonaccrual status for those customers who would have otherwise moved into past due or nonaccrual status. Customers requiring assistance after receiving payment deferrals under the programs described in Tables 9 and 9a may be eligible to receive modifications consistent with those offered prior to the COVID-19 pandemic, such as interest rate reductions, term extensions, or principal forgiveness.

Of the total modifications granted during the first nine months of 2020, $222 million and $6.1 billion of unpaid principal balance of commercial and consumer loans, respectively, were classified as TDRs as of September 30, 2020, including $201 million and $4.0 billion, respectively, that were already classified as a TDR when the COVID-related modification was granted.

For information related to loans that are classified as TDRs, see Note 6 (Loans and Allowance for Credit Losses) to Financial Statements in this Report.

Table 9: Commercial Loan Modifications Related to COVID-19

($ in millions)			Unpaid principal balance of modified loans still in deferral period at Sep 30, 2020 (1)						% of loan class (2)						General program description
Commercial:
Commercial and industrial			$	1,102					*						Initial deferral of scheduled principal and/or interest up to 90 days, extensions available on a case-by-case basis, generally in increments of 90 days.
Real estate mortgage and construction			2,504						2						Initial deferral of scheduled principal and/or interest up to 90 days, extensions available on a case-by-case basis, generally in increments of 90 days.
Lease financing			111						1						Initial deferral of lease payments up to 90 days, with available extensions up to 90 days.
Total commercial			$	3,717					1		%

*Less than 1%.

(1)COVID-related modifications are at the loan facility level.

(2)Based on total loans outstanding at September 30, 2020.

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Table 9a: Consumer Loan Modifications Related to COVID-19

($ in millions)									Unpaid principal balance of modified loans still in deferral period at Jun 30, 2020			% of loan class (1)						Unpaid principal balance of modified loans still in deferral period at Sep 30, 2020			% of loan class (2)						% current after exit from deferral period (3)			General program description
Consumer:
Real estate 1-4 family first mortgage									$	25,194		9		%				$	16,994		6		%				96			Initial deferral up to 90 days of scheduled principal and interest, with available extensions up to a total of 12 months.
Real estate 1-4 family junior lien mortgage									2,812			10						1,848			7						94			Initial deferral up to 90 days of scheduled principal and interest, with available extensions up to a total of 12 months.
Credit card									2,616			7						783			2						92			Initial 90 day deferral of minimum payment and waiver of interest and fees until June 2020, then initial or subsequent 60 day deferral of minimum payment and waiver of certain fees. Deferrals limited to an initial period and one subsequent deferral.
Automobile									4,880			10						2,796			6						96			Initial 90 day deferral of scheduled principal and interest, with available extensions of 90 days.
Other revolving credit and installment									1,673			5						1,057			3						95			Revolving lines: Initial 90 day deferral of minimum payment and waiver of interest and fees, with available extensions of 60 days. Installment loans: Initial 90 day deferral of scheduled principal and interest, with available extensions of 90 days.
Subtotal									$	37,175		9						$	23,478		5
Real estate 1-4 family first mortgage (government insured/guaranteed) (4)									7,059			3						19,111			6
Total consumer									$	44,234		10		%				$	42,589		10		%

(1)Based on total loans outstanding at June 30, 2020.

(2)Based on total loans outstanding at September 30, 2020.

(3)Represents the UPB of loans that exited the deferral period and had a balance that was less than 30 days past due as of September 30, 2020.

(4)Represents real estate 1-4 family first mortgage loans insured by the Federal Housing Administration (FHA) or guaranteed by the Department of Veterans Affairs (VA) that were primarily repurchased from GNMA loan securitization pools. For additional information on GNMA loan securitization pools, see the “Risk Management – Credit Risk Management – Risks Relating to Servicing Activities” section in this Report. FHA/VA loans are entitled to payment deferrals of scheduled principal and interest up to a total of 12 months.

Significant Loan Portfolio Reviews Measuring and monitoring our credit risk is an ongoing process that tracks delinquencies, collateral values, Fair Isaac Corporation (FICO) scores, economic trends by geographic areas, loan-level risk grading for certain portfolios (typically commercial) and other indications of credit risk. Our credit risk monitoring process is designed to enable early identification of developing risk and to support our determination of an appropriate allowance for credit losses. The following discussion provides additional characteristics and analysis of our significant loan portfolios. See Note 6 (Loans and Related Allowance for Credit Losses) to Financial Statements in this Report for more analysis and credit metric information for each of the following portfolios.

COMMERCIAL AND INDUSTRIAL LOANS AND LEASE FINANCING  For purposes of portfolio risk management, we aggregate commercial and industrial loans and lease financing according to market segmentation and standard industry codes. We generally subject commercial and industrial loans and lease financing to individual risk assessment using our internal borrower and collateral quality ratings. Our ratings are aligned to federal banking regulators’ definitions of pass and criticized categories with the criticized category including special mention, substandard, doubtful, and loss categories.

The commercial and industrial loans and lease financing portfolio totaled $337.9 billion, or 37% of total loans, at September 30, 2020. The net charge-off rate (annualized) of average loans for this portfolio was 0.34% and 0.42% in the third quarter and first nine months of 2020, respectively, compared with 0.17% for both the third quarter and first nine months of 2019. At September 30, 2020, 0.89% of this portfolio was nonaccruing, compared with 0.44% at December 31, 2019. Nonaccrual loans in this portfolio increased $1.4 billion from December 31, 2019, a significant portion of which was in the oil, gas and pipelines category due to the economic impact of the

COVID-19 pandemic. Also, $24.6 billion of the commercial and industrial loan and lease financing portfolio was internally classified as criticized in accordance with regulatory guidance at September 30, 2020, compared with $16.6 billion at December 31, 2019, reflecting increases primarily in the oil, gas and pipelines, real estate and construction, entertainment and recreation, and retail categories due to the economic impact of the COVID-19 pandemic.

The majority of our commercial and industrial loans and lease financing portfolio is secured by short-term assets, such as accounts receivable, inventory, and debt securities, as well as long-lived assets, such as equipment and other business assets. Generally, the collateral securing this portfolio represents a secondary source of repayment.

Table 10 provides our commercial and industrial loans and lease financing by industry, and includes non-U.S. loans of $62.8 billion and $71.7 billion at September 30, 2020, and December 31, 2019, respectively. Significant industry concentrations of non-U.S. loans included $33.0 billion and $31.2 billion in the financials except banks category, and $13.0 billion and $19.9 billion in the banks category, at September 30, 2020, and December 31, 2019, respectively. The oil, gas and pipelines category included $1.5 billion of non-U.S. loans at both September 30, 2020, and December 31, 2019. The industry categories are based on the North American Industry Classification System.

Loans to financials except banks, our largest industry concentration, is comprised of loans to investment firms, financial vehicles, and non-bank creditors, including those that invest in financial assets backed predominantly by commercial or residential real estate or consumer loan assets. We had $72.8 billion and $75.9 billion of loans originated by our Asset Backed Finance (ABF) and Financial Institution Group (FIG) lines of business at September 30, 2020, and December 31, 2019, respectively. These ABF and FIG loans are limited to a percentage

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Risk Management – Credit Risk Management (continued)

of the value of the underlying financial assets considering underlying credit risk, asset duration, and ongoing performance. These ABF and FIG loans may also have other features to manage credit risk such as cross-collateralization, credit enhancements, and contractual re-margining of collateral supporting the loans. Loans to financials except banks included collateralized loan obligations (CLOs) in loan form of $7.7 billion and $7.0 billion at September 30, 2020, and December 31, 2019, respectively.

Oil, gas and pipelines loans included $8.1 billion and $9.2 billion of senior secured loans outstanding at September 30,

2020 and December 31, 2019, respectively. Oil, gas and pipelines nonaccrual loans increased at September 30, 2020, compared with December 31, 2019, due to new downgrades to nonaccrual status in 2020.

In addition to the oil, gas and pipelines category, industries with escalated credit monitoring include real estate and construction, retail (including restaurants), and hotels/motels.

Table 10: Commercial and Industrial Loans and Lease Financing by Industry

			September 30, 2020																								December 31, 2019
($ in millions)			Nonaccrual loans						Loans outstanding						% of total loans						Total commitments (1)						Nonaccrual loans						Loans outstanding						% of total loans						Total commitments (1)
Financials except banks			$	204					108,597						12		%				$	193,838					$	112					117,312						12		%				$	200,848
Equipment, machinery and parts manufacturing			95						19,586						2						40,649						36						23,457						2						42,040
Technology, telecom and media			100						24,517						3						56,417						28						22,447						2						53,343
Real estate and construction			287						24,959						3						52,995						47						22,011						2						48,217
Banks			—						12,975						1						13,982						—						20,070						2						20,728
Retail			149						19,243						2						42,250						105						19,923						2						41,938
Materials and commodities			48						13,188						1						35,885						33						16,375						2						39,369
Automobile related			24						12,031						1						25,240						24						15,996						2						26,310
Food and beverage manufacturing			30						12,051						1						28,597						9						14,991						2						29,172
Health care and pharmaceuticals			163						16,074						2						32,304						28						14,920						2						30,168
Oil, gas and pipelines			1,188						11,138						1						31,344						615						13,562						1						35,445
Entertainment and recreation			85						9,643						1						16,849						44						13,462						1						19,854
Transportation services			390						10,216						1						16,642						224						10,957						1						17,660
Commercial services			145						10,618						1						24,467						50						10,455						1						22,713
Agribusiness			40						6,829						*						12,419						35						7,539						*						12,901
Utilities			9						5,922						*						19,315						224						5,995						*						19,390
Insurance and fiduciaries			2						3,463						*						14,814						1						5,525						*						15,596
Government and education			10						5,413						*						11,691						6						5,363						*						12,267
Other (2)			52						11,397						2						27,989						19						13,596						*						32,988
Total			$	3,021					337,860						37		%				$	697,687					$	1,640					373,956						39		%				$	720,947

*Less than 1%.

(1)Total commitments consist of loans outstanding plus unfunded credit commitments, excluding issued letters of credit.

(2)No other single industry had total loans in excess of $5.0 billion and $4.7 billion at September 30, 2020, and December 31, 2019, respectively.

COMMERCIAL REAL ESTATE (CRE) We generally subject CRE loans to individual risk assessment using our internal borrower and collateral quality ratings. Our ratings are aligned to federal banking regulators' definitions of pass and criticized categories with criticized segmented among special mention, substandard, doubtful and loss categories. The CRE portfolio, which included $8.1 billion of non-U.S. CRE loans, totaled $144.4 billion, or 16% of total loans, at September 30, 2020, and consisted of $121.9 billion of mortgage loans and $22.5 billion of construction loans.

Table 11 summarizes CRE loans by state and property type with the related nonaccrual totals at September 30, 2020. The portfolio is diversified both geographically and by property type. The largest geographic concentrations of CRE loans are in California, New York, Florida, and Texas, which combined represented 48% of the total CRE portfolio. By property type, the

largest concentrations are office buildings at 26% and apartments at 19% of the portfolio. CRE nonaccrual loans totaled 0.95% of the CRE outstanding balance at September 30, 2020, compared with 0.43% at December 31, 2019. The increase in CRE nonaccrual loans was predominantly driven by the hotel/motel, shopping center, and office buildings property types and reflected the economic impact of the COVID-19 pandemic. At September 30, 2020, we had $11.2 billion of criticized CRE mortgage loans, compared with $3.8 billion at December 31, 2019, and $1.5 billion of criticized CRE construction loans, compared with $187 million at December 31, 2019. The increase in criticized CRE mortgage and CRE construction loans was driven by the hotel/motel, shopping center, and retail (excluding shopping center) property types and reflected the economic impact of the COVID-19 pandemic.

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Table 11: CRE Loans by State and Property Type

			September 30, 2020
			Real estate mortgage																		Real estate construction																		Total																		% of total loans
($ in millions)			Nonaccrual loans						Total portfolio												Nonaccrual loans						Total portfolio												Nonaccrual loans						Total portfolio
By state:
California			$	172					31,615												2						4,515												174						36,130												4		%
New York			97						12,973												2						2,022												99						14,995												2
Florida			24						8,104												1						1,542												25						9,646												1
Texas			325						7,855												—						1,221												325						9,076												*
Washington			13						3,935												—						837												13						4,772												*
North Carolina			14						3,666												—						743												14						4,409												*
Georgia			12						3,919												—						446												12						4,365												*
Arizona			35						3,672												—						334												35						4,006												*
New Jersey			51						3,049												—						915												51						3,964												*
Colorado			82						3,275												—						615												82						3,890												*
Other (1)			518						39,847												29						9,329												547						49,176												5
Total			$	1,343					121,910												34						22,519												1,377						144,429												16		%
By property:
Office buildings			$	279					34,133												1						3,214												280						37,347												4		%
Apartments			30						19,162												—						8,273												30						27,435												3
Industrial/warehouse			76						15,949												1						1,781												77						17,730												2
Retail (excluding shopping center)			170						13,886												2						167												172						14,053												2
Hotel/motel			159						10,594												—						1,694												159						12,288												1
Shopping center			408						10,703												—						1,029												408						11,732												1
Mixed use properties			91						5,516												—						701												91						6,217												*
Institutional			75						3,871												20						2,344												95						6,215												*
Collateral pool			—						2,659												—						191												—						2,850												*
Storage facilities			1						1,577												—						226												1						1,803												*
Other			54						3,860												10						2,899												64						6,759												*
Total			$	1,343					121,910												34						22,519												1,377						144,429												16		%

*Less than 1%.

(1)Consists of 40 states, none of which had loans in excess of $3.8 billion.

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Risk Management – Credit Risk Management (continued)

NON-U.S LOANS Our classification of non-U.S. loans is based on whether the borrower’s primary address is outside of the United States. At September 30, 2020, non-U.S. loans totaled $71.2 billion, representing approximately 8% of our total consolidated loans outstanding, compared with $80.5 billion, or approximately 8% of total consolidated loans outstanding, at December 31, 2019. Non-U.S. loans were approximately 4% of our consolidated total assets at both September 30, 2020, and December 31, 2019.

COUNTRY RISK EXPOSURE Our country risk monitoring process incorporates centralized monitoring of economic, political, social, legal, and transfer risks in countries where we do or plan to do business, along with frequent dialogue with our customers, counterparties and regulatory agencies. We establish exposure limits for each country through a centralized oversight process based on customer needs, and through consideration of the relevant and distinct risk of each country. We monitor exposures closely and adjust our country limits in response to changing conditions. We evaluate our individual country risk exposure based on our assessment of the borrower’s ability to repay, which gives consideration for allowable transfers of risk such as guarantees and collateral and may be different from the reporting based on the borrower’s primary address.

Our largest single country exposure outside the U.S. based on our assessment of risk at September 30, 2020, was the United Kingdom, which totaled $38.1 billion, or approximately 2% of our total assets, and included $12.2 billion of sovereign claims. Our

United Kingdom sovereign claims arise predominantly from deposits we have placed with the Bank of England pursuant to regulatory requirements in support of our London branch. The United Kingdom withdrew from the European Union (Brexit) on January 31, 2020, and is currently subject to a transition period during which the terms and conditions of its exit are being negotiated. For additional information on our plans to address Brexit, see the “Risk Management – Credit Risk Management – Country Risk Exposure” section in our 2019 Form 10-K. For additional information on risks associated with Brexit, see the “Risk Factors” section in our 2019 Form 10-K.

Table 12 provides information regarding our top 20 exposures by country (excluding the U.S.), based on our assessment of risk, which gives consideration to the country of any guarantors and/or underlying collateral. With respect to

Table 12:

•Lending and deposits exposure includes outstanding loans, unfunded credit commitments, and deposits with non-U.S. banks. These balances are presented prior to the deduction of allowance for credit losses or collateral received under the terms of the credit agreements, if any.

•Securities exposure represents debt and equity securities of non-U.S. issuers. Long and short positions are netted, and net short positions are reflected as negative exposure.

•Derivatives and other exposure represents foreign exchange contracts, derivative contracts, securities resale agreements, and securities lending agreements.

Table 12: Select Country Exposures

			September 30, 2020
			Lending and deposits												Securities												Derivatives and other												Total exposure
(in millions)			Sovereign						Non- sovereign						Sovereign						Non- sovereign						Sovereign						Non- sovereign						Sovereign						Non- sovereign (1)						Total
Top 20 country exposures:
United Kingdom			$	12,150					23,010						—						1,075						3						1,868						12,153						25,953						38,106
Canada			3						14,712						—						(60)						—						410						3						15,062						15,065
Japan			20						913						8,848						229						—						20						8,868						1,162						10,030
Cayman Islands			—						6,380						—						—						—						186						—						6,566						6,566
Ireland (EU)			1,375						4,802						—						81						—						84						1,375						4,967						6,342
Luxembourg (EU)			—						3,772						—						99						—						90						—						3,961						3,961
Guernsey			—						3,537						—						2						—						7						—						3,546						3,546
Germany (EU)			—						2,834						—						197						6						120						6						3,151						3,157
Bermuda			—						2,885						—						6						—						92						—						2,983						2,983
China			—						2,540						(12)						294						39						47						27						2,881						2,908
Netherlands (EU)			—						2,340						—						304						1						226						1						2,870						2,871
South Korea			—						2,229						2						60						1						12						3						2,301						2,304
Switzerland			—						1,843						—						(84)						—						118						—						1,877						1,877
France (EU)			—						1,761						—						23						52						2						52						1,786						1,838
Brazil			—						1,501						—						3						5						15						5						1,519						1,524
Australia			—						1,366						—						33						—						22						—						1,421						1,421
India			—						1,008						—						67						—						—						—						1,075						1,075
Chile			—						966						—						49						—						1						—						1,016						1,016
United Arab Emirates			—						1,004						—						1						—						4						—						1,009						1,009
Singapore			—						821						—						145						—						37						—						1,003						1,003
Total top 20 country exposures			$	13,548					80,224						8,838						2,524						107						3,361						22,493						86,109						108,602

(1)Total non-sovereign exposure comprised $45.6 billion of exposure to financial institutions and $40.5 billion to non-financial corporations at September 30, 2020.

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REAL ESTATE 1-4 FAMILY MORTGAGE LOANS  Our real estate 1-4 family mortgage loan portfolio is comprised of both first and junior lien mortgage loans, which are presented in Table 13.

Table 13: Real Estate 1-4 Family Mortgage Loans

			September 30, 2020												December 31, 2019
($ in millions)			Balance						% of portfolio						Balance						% of portfolio
Real estate 1-4 family first mortgage			$	294,990					92		%				$	293,847					91		%
Real estate 1-4 family junior lien mortgage			25,162						8						29,509						9
Total real estate 1-4 family mortgage loans			$	320,152					100		%				$	323,356					100		%

The real estate 1-4 family mortgage loan portfolio includes some loans with an interest-only feature as part of the loan terms and some with adjustable-rate features. Interest-only loans were approximately 3% of total loans at both September 30, 2020, and December 31, 2019. We believe we have manageable adjustable-rate mortgage (ARM) reset risk across our mortgage loan portfolios, including ARM loans that have negative amortizing features that were acquired in prior business combinations. We do not offer option ARM products, nor do we offer variable-rate mortgage products with fixed payment amounts, commonly referred to within the financial services industry as negative amortizing mortgage loans. In connection with our adoption of CECL on January 1, 2020, our real estate 1-4 family mortgage purchased credit-impaired (PCI) loans, which had a carrying value of $568 million, were reclassified as purchased credit-deteriorated (PCD) loans. PCD loans are generally accounted for in the same manner as non-PCD loans. For additional information on PCD loans, see Note 1 (Summary of Significant Accounting Policies) to Financial Statements in this Report.

We continue to modify real estate 1-4 family mortgage loans to assist homeowners and other borrowers experiencing financial difficulties. For additional information on our modification programs, see the “Risk Management – Credit Risk Management – Real Estate 1-4 Family Mortgage Loans” section in our 2019

Form 10-K. For additional information on customer accommodations, including loan modifications, in response to the COVID-19 pandemic, see the “Risk Management – Credit Risk Management – COVID-Related Lending Accommodations” section in this Report.

Part of our credit monitoring includes tracking delinquency, current FICO scores and loan/combined loan to collateral values (LTV/CLTV) on the entire real estate 1-4 family mortgage loan portfolio. These credit risk indicators on the mortgage portfolio exclude government insured/guaranteed loans. Loans 30 days or more delinquent at September 30, 2020, totaled $3.1 billion, or 1% of total mortgages, compared with $3.0 billion, or 1%, at December 31, 2019. Loans with FICO scores lower than 640 totaled $6.1 billion, or 2% of total mortgages at September 30, 2020, compared with $7.6 billion, or 2%, at December 31, 2019. Mortgages with a LTV/CLTV greater than 100% totaled $2.0 billion at September 30, 2020, or 1% of total mortgages, compared with $2.5 billion, or 1%, at December 31, 2019. Information regarding credit quality indicators can be found in Note 6 (Loans and Related Allowance for Credit Losses) to Financial Statements in this Report.

Real estate 1-4 mortgage loans by state are presented in Table 14. Our real estate 1-4 family mortgage loans to borrowers in California represented 13% of total loans at September 30, 2020, located predominantly within the larger metropolitan areas, with no single California metropolitan area consisting of more than 5% of total loans. We monitor changes in real estate values and underlying economic or market conditions for all geographic areas of our real estate 1-4 family mortgage portfolios as part of our credit risk management process. Our underwriting and periodic review of loans and lines secured by residential real estate collateral includes original appraisals adjusted for the change in Home Price Index (HPI) or estimates from automated valuation models (AVMs) to support property values. Additional information about appraisals and AVMs and our policy for their use can be found in Note 6 (Loans and Related Allowance for Credit Losses) to Financial Statements in this Report and the “Risk Management – Credit Risk Management – Real Estate 1-4 Family Mortgage Loans” section in our 2019 Form 10-K.

Table 14: Real Estate 1-4 Family Mortgage Loans by State

			September 30, 2020
($ in millions)			Real estate 1-4 family first mortgage						Real estate 1-4 family junior lien mortgage						Total real estate 1-4 family mortgage						% of total loans
Real estate 1-4 family mortgage loans:
California			$	110,292					6,795						117,087						13		%
New York			31,652						1,347						32,999						4
New Jersey			13,020						2,406						15,426						2
Florida			11,063						2,254						13,317						1
Washington			9,935						558						10,493						1
Virginia			7,622						1,459						9,081						1
Texas			8,275						508						8,783						1
North Carolina			5,307						1,185						6,492						1
Colorado			5,771						542						6,313						1
Other (1)			59,116						8,108						67,224						7
Government insured/ guaranteed loans (2)			32,937						—						32,937						3
Total			$	294,990					25,162						320,152						35		%

(1)Consists of 41 states, none of which had loans in excess of $6.3 billion.

(2)Represents loans whose repayments are predominantly insured by the Federal Housing Administration (FHA) or guaranteed by the Department of Veterans Affairs (VA).

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Risk Management – Credit Risk Management (continued)

First Lien Mortgage Portfolio  Our total real estate 1-4 family first lien mortgage portfolio (first mortgage) increased $1.1 billion from December 31, 2019, driven by our repurchase of $26.9 billion of loans from GNMA loan securitization pools, including $21.9 billion in third quarter 2020, and mortgage loan originations of $44.1 billion that were more than offset by paydowns. We also reclassified $9.0 billion of loans that were designated as mortgage loans held for sale (MLHFS) in second quarter 2020 to held for investment in third quarter 2020.

Net loan charge-offs (annualized) as a percentage of average first mortgage loans were 0.00% in both the third quarter and first nine months of 2020, compared with a net recovery of 0.01% and 0.02%, respectively, for the same periods a year ago.

Nonaccrual loans were $2.6 billion at September 30, 2020, up $491 million from December 31, 2019. The increase in nonaccrual loans from December 31, 2019 was driven by COVID-related loan payment deferrals that did not qualify for legislative or regulatory relief, as well as the implementation of CECL, which required PCI loans to be classified as nonaccruing based on performance. For additional information, see the “Risk Management – Credit Risk Management – Nonperforming Assets (Nonaccrual Loans and Foreclosed Assets)” section in this Report.

Table 15 shows certain delinquency and loss information for the first mortgage portfolio and lists the top five states by outstanding balance.

Table 15: First Mortgage Portfolio Performance

			Outstanding balance									% of loans 30 days or more past due									Loss (recovery) rate (annualized) quarter ended
($ in millions)			Sep 30, 2020			Dec 31, 2019						Sep 30, 2020			Dec 31, 2019						Sep 30, 2020			Jun 30, 2020			Mar 31, 2020			Dec 31, 2019			Sep 30, 2019
California			$	110,292		118,256						0.69		%	0.48						(0.01)			(0.01)			(0.01)			(0.02)			(0.01)
New York			31,652			31,336						0.97			0.83						0.02			0.02			(0.01)			0.02			0.01
New Jersey			13,020			14,113						1.41			1.40						(0.01)			0.03			—			0.02			0.02
Florida			11,063			11,804						2.07			1.81						0.03			(0.01)			(0.03)			(0.06)			(0.07)
Washington			9,935			10,863						0.55			0.29						0.01			(0.01)			(0.02)			(0.02)			—
Other			86,091			95,750						1.28			1.20						(0.01)			0.01			0.01			(0.02)			—
Total			262,053			282,122						1.00			0.86						—			—			—			(0.02)			(0.01)
Government insured/guaranteed loans			32,937			11,170
PCI (1)			N/A			555
Total first lien mortgages			$	294,990		293,847

(1)In connection with our adoption of CECL on January 1, 2020, PCI loans were reclassified as PCD loans and are therefore included with other non-PCD loans in this table. For additional information, see Note 1 (Summary of Significant Accounting Policies) to Financial Statements in this Report.

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Junior Lien Mortgage Portfolio  The junior lien mortgage portfolio consists of residential mortgage lines and loans that are subordinate in rights to an existing lien on the same property. It is not unusual for these lines and loans to have draw periods, interest-only payments, balloon payments, adjustable rates, and similar features. Junior lien loan products are mostly amortizing payment loans with fixed interest rates and repayment periods between five to 30 years.

We continuously monitor the credit performance of our junior lien mortgage portfolio for trends and factors that influence the frequency and severity of losses, such as junior lien mortgage performance when the first mortgage loan is delinquent. Table 16 shows certain delinquency and loss information for the junior lien mortgage portfolio and lists the top five states by outstanding balance. The decrease in outstanding balances since December 31, 2019, predominantly

reflected loan paydowns. Beginning in second quarter 2020, we suspended the origination of junior lien mortgages. As of September 30, 2020, 4% of the outstanding balance of the junior lien mortgage portfolio was associated with loans that had a combined loan to value (CLTV) ratio in excess of 100%. Of those junior lien mortgages with a CLTV ratio in excess of 100%, 3% were 30 days or more past due. CLTV means the ratio of the total loan balance of first mortgages and junior lien mortgages (including unused line amounts for credit line products) to property collateral value. The unsecured portion (the outstanding amount that was in excess of the most recent property collateral value) of the outstanding balances of these loans totaled 1% of the junior lien mortgage portfolio at September 30, 2020. For additional information on consumer loans by LTV/CLTV, see Table 6.12 in Note 6 (Loans and Related Allowance for Credit Losses) to Financial Statements in this Report.

Table 16: Junior Lien Mortgage Portfolio Performance

			Outstanding balance												% of loans 30 days or more past due												Loss (recovery) rate (annualized) quarter ended
($ in millions)			Sep 30, 2020						Dec 31, 2019						Sep 30, 2020						Dec 31, 2019						Sep 30, 2020						Jun 30, 2020						Mar 31, 2020						Dec 31, 2019						Sep 30, 2019
California			$	6,795					8,054						1.78		%				1.62						(0.34)						(0.26)						(0.36)						(0.44)						(0.51)
New Jersey			2,406						2,744						2.52						2.74						(0.02)						(0.12)						0.13						0.07						0.11
Florida			2,254						2,600						2.74						2.93						(0.22)						(0.01)						—						(0.09)						(0.11)
Virginia			1,459						1,712						2.06						1.97						(0.34)						(0.05)						0.09						(0.02)						(0.23)
Pennsylvania			1,464						1,674						1.96						2.16						(0.19)						0.05						0.11						(0.10)						(0.05)
Other			10,784						12,712						2.01						2.05						(0.17)						(0.21)						0.01						(0.18)						(0.29)
Total			25,162						29,496						2.06						2.07						(0.22)						(0.17)						(0.07)						(0.21)						(0.28)
PCI (1)			N/A						13
Total junior lien mortgages			$	25,162					29,509

(1)In connection with our adoption of CECL on January 1, 2020, PCI loans were reclassified as PCD loans and are therefore included with other non-PCD loans in this table. For additional information, see Note 1 (Summary of Significant Accounting Policies) to Financial Statements in this Report.

Our junior lien, as well as first lien, lines of credit portfolios generally have draw periods of 10, 15 or 20 years with variable interest rate and payment options available during the draw period of (1) interest only or (2) 1.5% of outstanding principal balance plus accrued interest. As of September 30, 2020, lines of credit in a draw period primarily used the interest-only option. During the draw period, the borrower has the option of converting all or a portion of the line from a variable interest rate to a fixed rate with terms including interest-only payments for a fixed period between three to seven years or a fully amortizing payment with a fixed period between five to 30 years. At the end of the draw period, a line of credit generally converts to an amortizing payment schedule with repayment terms of up to 30 years based on the balance at time of conversion. Certain lines and loans have been structured with a balloon payment, which requires full repayment of the outstanding balance at the end of the term period. The conversion of lines or loans to fully amortizing or balloon payoff may result in a significant payment increase, which can affect some borrowers’ ability to repay the outstanding balance.

On a monthly basis, we monitor the payment characteristics of borrowers in our first and junior lien lines of credit portfolios. In September 2020, excluding borrowers with COVID-related loan modification payment deferrals, approximately 43% of borrowers paid the minimum amount due and approximately 52% paid more than the minimum amount due. The rest were either delinquent or paid less than the minimum amount due. For the borrowers with an interest-only payment feature, approximately 28% paid the minimum amount due and approximately 67% paid more than the minimum amount due.

The lines that enter their amortization period may experience higher delinquencies and higher loss rates than the ones in their draw or term period. We have considered this increased inherent risk in our allowance for credit loss estimate.

In anticipation of our borrowers reaching the end of their contractual commitment, we have created a program to inform, educate and help these borrowers transition from interest-only to fully-amortizing payments or full repayment. We monitor the performance of the borrowers moving through the program in an effort to refine our ongoing program strategy.

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Risk Management – Credit Risk Management (continued)

Table 17 reflects the outstanding balance of our portfolio of junior lien mortgages, including lines and loans, and first lien lines segregated into scheduled end-of-draw or end-of-term periods and products that are currently amortizing, or in balloon repayment status. At September 30, 2020, $383 million, or 2%, of lines in their draw period were 30 days or more past due,

compared with $377 million, or 5%, of amortizing lines of credit. Included in the amortizing amounts in Table 17 is $64 million of end-of-term balloon payments which were past due. The unfunded credit commitments for junior and first lien lines totaled $55.7 billion at September 30, 2020.

Table 17: Junior Lien Mortgage Line and Loan and First Lien Mortgage Line Portfolios Payment Schedule

															Scheduled end of draw / term
($ in millions)			Outstanding balance September 30, 2020						Remainder of 2020						2021						2022						2023						2024						2025 and thereafter (1)						Amortizing
Junior lien lines and loans			$	25,162					61						682						2,822						1,930						1,545						10,441						7,681
First lien lines			9,393						24						345						1,433						1,076						847						4,103						1,565
Total			$	34,555					85						1,027						4,255						3,006						2,392						14,544						9,246
% of portfolios			100		%				—						3						12						9						7						42						27

(1)Substantially all lines and loans are scheduled to convert to amortizing loans by the end of 2029, with annual scheduled amounts through 2029 ranging from $1.5 billion to $4.1 billion and averaging $2.7 billion per year.

CREDIT CARDS  Our credit card portfolio totaled $36.0 billion at September 30, 2020, which represented 4% of our total outstanding loans. The net charge-off rate (annualized) for our credit card portfolio was 2.71% for third quarter 2020, compared with 3.22% for third quarter 2019, and 3.39% and 3.54% for the first nine months of 2020 and 2019, respectively. The decrease in the net charge-off rate in the third quarter and first nine months of 2020, compared with the same periods a year ago, was driven by payment deferral activities in response to the COVID-19 pandemic and the effects of government stimulus programs.

 

AUTOMOBILE  Our automobile portfolio totaled $48.5 billion at September 30, 2020. The net charge-off rate (annualized) for our automobile portfolio was 0.25% for third quarter 2020, compared with 0.65% for third quarter 2019, and 0.60% and 0.64% for the first nine months of 2020 and 2019, respectively. The decrease in the net charge-off rate in the third quarter and first nine months of 2020, compared with the same periods in 2019, was driven by payment deferral activities in response to the COVID-19 pandemic and stronger recoveries from higher used car values.

OTHER REVOLVING CREDIT AND INSTALLMENT Other revolving credit and installment loans totaled $33.2 billion at September 30, 2020, and predominantly included student and securities-based loans. Our private student loan portfolio totaled $10.0 billion at September 30, 2020. On September 22, 2020, we notified customers of our exit from the student lending business. New applications from current customers will be accepted for the 2020-2021 academic year until January 28, 2021, with final disbursement of funds to colleges by June 30, 2021. The net charge-off rate (annualized) for other revolving credit and installment loans was 0.80% for third quarter 2020, compared with 1.60% for third quarter 2019, and 1.16% and 1.54% for the first nine months of 2020 and 2019, respectively. The decrease in the net charge-off rate in the third quarter and first nine months of 2020, compared with the same periods a year ago, was driven by payment deferral activities in response to the COVID-19 pandemic.

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NONPERFORMING ASSETS (NONACCRUAL LOANS AND FORECLOSED ASSETS) Table 18 summarizes nonperforming assets (NPAs) for each of the last four quarters. Total NPAs increased $378 million from second quarter 2020 to $8.2 billion. Nonaccrual loans of $8.0 billion increased $417 million from second quarter 2020. The increase in nonaccrual loans was due to the economic impact of the COVID-19 pandemic, including real estate 1-4 family mortgage loans in COVID-related payment deferral programs that were classified as nonaccrual because they did not qualify for legislative or regulatory relief. Customer payment deferral activities instituted in response to the COVID-19 pandemic may delay recognition of delinquencies for customers who otherwise would have moved into nonaccrual status. Prior to January 1, 2020, PCI loans were excluded from nonaccrual loans because they continued to earn interest income from accretable yield, independent of performance in accordance with their contractual terms. However, as a result of our adoption of CECL on January 1,

2020, $275 million of real estate 1-4 family mortgage loans were reclassified from PCI to PCD loans, and as a result, were also classified as nonaccrual loans given their contractual delinquency. For additional information on PCD loans, see Note 1 (Summary of Significant Accounting Policies) to Financial Statements in this Report.

For information about when we generally place loans on nonaccrual status, see Note 1 (Summary of Significant Accounting Policies) to Financial Statements in our 2019 Form 10-K. For additional information on customer accommodations, including loan modifications, in response to the COVID-19 pandemic, see the “Risk Management – Credit Risk Management – COVID-Related Lending Accommodations” section in this Report.

Foreclosed assets of $156 million were down $39 million from second quarter 2020.

Table 18: Nonperforming Assets (Nonaccrual Loans and Foreclosed Assets)

						September 30, 2020												June 30, 2020												March 31, 2020												December 31, 2019
($ in millions)						Balance						% of total loans						Balance						% of total loans						Balance						% of total loans						Balance						% of total loans
Nonaccrual loans:
Commercial:
Commercial and industrial						$	2,834					0.88		%				$	2,896					0.83		%				$	1,779					0.44		%				$	1,545					0.44		%
Real estate mortgage						1,343						1.10						1,217						0.98						944						0.77						573						0.47
Real estate construction						34						0.15						34						0.16						21						0.10						41						0.21
Lease financing						187						1.10						138						0.79						131						0.68						95						0.48
Total commercial						4,398						0.91						4,285						0.83						2,875						0.51						2,254						0.44
Consumer:
Real estate 1-4 family first mortgage (1)						2,641						0.90						2,393						0.86						2,372						0.81						2,150						0.73
Real estate 1-4 family junior lien mortgage (1)						767						3.05						753						2.81						769						2.70						796						2.70
Automobile						176						0.36						129						0.26						99						0.20						106						0.22
Other revolving credit and installment						40						0.12						45						0.14						41						0.12						40						0.12
Total consumer						3,624						0.83						3,320						0.79						3,281						0.74						3,092						0.69
Total nonaccrual loans						8,022						0.87						7,605						0.81						6,156						0.61						5,346						0.56
Foreclosed assets:
Government insured/guaranteed (2)						22												31												43												50
Non-government insured/guaranteed						134												164												209												253
Total foreclosed assets						156												195												252												303
Total nonperforming assets						$	8,178					0.89		%				$	7,800					0.83		%				$	6,408					0.63		%				$	5,649					0.59		%
Change in NPAs from prior quarter						$	378											1,392												759												(333)

(1)Real estate 1-4 family mortgage loans predominantly insured by the FHA or guaranteed by the VA are not placed on nonaccrual status because they are insured or guaranteed.

(2)Consistent with regulatory reporting requirements, foreclosed real estate resulting from government insured/guaranteed loans are classified as nonperforming. Both principal and interest related to these foreclosed real estate assets are collectible because the loans were predominantly insured by the FHA or guaranteed by the VA. Receivables related to the foreclosure of certain government guaranteed residential real estate mortgage loans are excluded from this table and included in Accounts Receivable in Other Assets. For additional information on foreclosed assets, see Note 1 (Summary of Significant Accounting Policies) to Financial Statements in our 2019 Form 10-K.

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Risk Management – Credit Risk Management (continued)

Table 19 provides an analysis of the changes in nonaccrual loans.

Table 19: Analysis of Changes in Nonaccrual Loans

			Quarter ended
(in millions)			Sep 30, 2020						Jun 30, 2020						Mar 31, 2020						Dec 31, 2019						Sep 30, 2019
Commercial nonaccrual loans
Balance, beginning of period			$	4,285					2,875						2,254						2,312						2,470
Inflows			1,316						2,741						1,479						652						710
Outflows:
Returned to accruing			(166)						(64)						(56)						(124)						(52)
Foreclosures			—						—						—						—						(78)
Charge-offs			(382)						(560)						(360)						(201)						(194)
Payments, sales and other			(655)						(707)						(442)						(385)						(544)
Total outflows			(1,203)						(1,331)						(858)						(710)						(868)
Balance, end of period			4,398						4,285						2,875						2,254						2,312
Consumer nonaccrual loans
Balance, beginning of period			3,320						3,281						3,092						3,233						3,452
Inflows (1)			696						379						749						473						448
Outflows:
Returned to accruing			(160)						(135)						(254)						(227)						(274)
Foreclosures			(4)						(6)						(21)						(29)						(32)
Charge-offs			(36)						(39)						(48)						(45)						(44)
Payments, sales and other			(192)						(160)						(237)						(313)						(317)
Total outflows			(392)						(340)						(560)						(614)						(667)
Balance, end of period			3,624						3,320						3,281						3,092						3,233
Total nonaccrual loans			$	8,022					7,605						6,156						5,346						5,545

(1)In connection with our adoption of CECL on January 1, 2020, we classified $275 million of PCD loans as nonaccruing based on performance.

Typically, changes to nonaccrual loans period-over-period represent inflows for loans that are placed on nonaccrual status in accordance with our policy, offset by reductions for loans that are paid down, charged off, sold, foreclosed, or are no longer classified as nonaccrual as a result of continued performance and an improvement in the borrower’s financial condition and loan repayment capabilities.

We believe exposure to loss on nonaccrual loans is mitigated by the following factors at September 30, 2020:

•92% of total commercial nonaccrual loans and 99% of total consumer nonaccrual loans are secured. Of the consumer nonaccrual loans, 94% are secured by real estate and 90% have a combined LTV (CLTV) ratio of 80% or less.

•losses of $701 million and $1.0 billion have already been recognized on 18% of commercial nonaccrual loans and 32% of consumer nonaccrual loans, respectively, in accordance with our charge-off policies. Once we write down loans to the net realizable value (fair value of collateral less estimated costs to sell), we re-evaluate each loan regularly and record additional write-downs if needed.

•74% of commercial nonaccrual loans were current on interest and 70% of commercial nonaccrual loans were current on both principal and interest, but were on nonaccrual status because the full or timely collection of interest or principal had become uncertain.

•of the $1.3 billion of consumer loans in bankruptcy or discharged in bankruptcy, and classified as nonaccrual, $848 million were current.

•the remaining risk of loss of all nonaccrual loans has been considered in developing our allowance for loan losses.

We continue to work with our customers experiencing financial difficulty to determine if they can qualify for a loan modification so that they can stay in their homes. Under our proprietary modification programs, customers may be required to provide updated documentation, and some programs require completion of payment during trial periods to demonstrate sustained performance before the loan can be removed from nonaccrual status.

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Table 20 provides a summary of foreclosed assets and an analysis of changes in foreclosed assets.

Table 20: Foreclosed Assets

(in millions)			Sep 30, 2020						Jun 30, 2020						Mar 31, 2020						Dec 31, 2019						Sep 30, 2019
Summary by loan segment
Government insured/guaranteed			$	22					31						43						50						59
Commercial			39						45						49						62						180
Consumer			95						119						160						191						198
Total foreclosed assets			$	156					195						252						303						437
Analysis of changes in foreclosed assets
Balance, beginning of period			$	195					252						303						437						377
Net change in government insured/guaranteed (1)			(9)						(12)						(7)						(9)						(9)
Additions to foreclosed assets (2)			60						51						107						126						235
Reductions:
Sales			(88)						(98)						(154)						(250)						(155)
Write-downs and gains (losses) on sales			(2)						2						3						(1)						(11)
Total reductions			(90)						(96)						(151)						(251)						(166)
Balance, end of period			$	156					195						252						303						437

(1)Foreclosed government insured/guaranteed loans are temporarily transferred to and held by us as servicer, until reimbursement is received from FHA or VA.

(2)Includes loans moved into foreclosed assets from nonaccrual status and repossessed automobiles.

Foreclosed assets at September 30, 2020, included $104 million of foreclosed residential real estate, of which 21% is predominantly FHA insured or VA guaranteed and expected to have minimal or no loss content. The remaining amount of foreclosed assets has been written down to estimated net realizable value. Of the $156 million in foreclosed assets at September 30, 2020, 52% have been in the foreclosed assets portfolio one year or less.

As part of our actions to support customers during the COVID-19 pandemic, we have temporarily suspended certain mortgage foreclosure activities, which may affect the amount of our foreclosed assets for the remainder of the year. For additional information on loans in process of foreclosure, see Note 6 (Loans and Related Allowance for Credit Losses) to Financial Statements in this Report. 

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Risk Management – Credit Risk Management (continued)

TROUBLED DEBT RESTRUCTURINGS

Table 21: TDR Balances

(in millions)			Sep 30, 2020						Jun 30, 2020						Mar 31, 2020						Dec 31, 2019						Sep 30, 2019
Commercial:
Commercial and industrial			$	2,082					1,882						1,302						1,183						1,162
Real estate mortgage			805						717						697						669						598
Real estate construction			21						20						33						36						40
Lease financing			9						10						10						13						16
Total commercial TDRs			2,917						2,629						2,042						1,901						1,816
Consumer:
Real estate 1-4 family first mortgage			9,420						7,176						7,284						7,589						7,905
Real estate 1-4 family junior lien mortgage			1,298						1,309						1,356						1,407						1,457
Credit Card			494						510						527						520						504
Automobile			156						108						76						81						82
Other revolving credit and installment			190						173						172						170						167
Trial modifications			91						91						108						115						123
Total consumer TDRs			11,649						9,367						9,523						9,882						10,238
Total TDRs			$	14,566					11,996						11,565						11,783						12,054
TDRs on nonaccrual status			$	4,163					3,475						2,846						2,833						2,775
TDRs on accrual status:
Government insured/guaranteed			3,467						1,277						1,157						1,190						1,199
Non-government insured/guaranteed			6,936						7,244						7,562						7,760						8,080
Total TDRs			$	14,566					11,996						11,565						11,783						12,054

Table 21 provides information regarding the recorded investment of loans modified in TDRs. The allowance for loan losses for TDRs was $732 million and $1.0 billion at September 30, 2020, and December 31, 2019, respectively. See Note 6 (Loans and Related Allowance for Credit Losses) to Financial Statements in this Report for additional information regarding TDRs. In those situations where principal is forgiven, the entire amount of such forgiveness is immediately charged off. When we delay the timing on the repayment of a portion of principal (principal forbearance), we charge off the amount of forbearance if that amount is not considered fully collectible. As part of our actions to support customers during the COVID-19 pandemic, we have provided borrowers relief in the form of loan modifications. Under the CARES Act and the Interagency Statement, loan modifications related to the COVID-19 pandemic will not be classified as TDRs if they meet certain eligibility criteria. For additional information on the CARES Act and the Interagency Statement, see the “Risk Management – Credit Risk Management – Credit Quality Overview – Troubled Debt Restructuring Relief” section in this Report.

For additional information on our nonaccrual policies when a restructuring is involved, see the “Risk Management – Credit Risk Management – Troubled Debt Restructurings (TDRs)” section in our 2019 Form 10-K.

Table 22 provides an analysis of the changes in TDRs. Loans modified more than once are reported as TDR inflows only in the period they are first modified. Other than resolutions such as foreclosures, sales and transfers to held for sale, we may remove loans held for investment from TDR classification, but only if they have been refinanced or restructured at market terms and qualify as new loans.

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Table 22: Analysis of Changes in TDRs

															Quarter ended
(in millions)			Sep 30, 2020						Jun 30, 2020						Mar 31, 2020						Dec 31, 2019						Sep 30, 2019
Commercial TDRs
Balance, beginning of quarter			$	2,629					2,042						1,901						1,816						1,988
Inflows (1)			866						971						452						476						293
Outflows
Charge-offs			(77)						(60)						(56)						(48)						(66)
Foreclosures			—						—						—						(1)						—
Payments, sales and other (2)			(501)						(324)						(255)						(342)						(399)
Balance, end of quarter			2,917						2,629						2,042						1,901						1,816
Consumer TDRs
Balance, beginning of quarter			9,367						9,523						9,882						10,238						10,625
Inflows (1)			2,805						425						312						350						360
Outflows
Charge-offs			(58)						(46)						(63)						(57)						(56)
Foreclosures			(7)						(8)						(57)						(61)						(70)
Payments, sales and other (2)			(458)						(510)						(544)						(580)						(617)
Net change in trial modifications (3)			—						(17)						(7)						(8)						(4)
Balance, end of quarter			11,649						9,367						9,523						9,882						10,238
Total TDRs			$	14,566					11,996						11,565						11,783						12,054

(1)Inflows include loans that modify, even if they resolve within the period, as well as gross advances on term loans that modified in a prior period and net advances on revolving TDRs that modified in a prior period.

(2)Other outflows consist of normal amortization/accretion of loan basis adjustments and loans transferred to held for sale. Occasionally, loans that have been refinanced or restructured at market terms qualify as new loans, which are also included as other outflows.

(3)Net change in trial modifications includes inflows of new TDRs entering the trial payment period, net of outflows for modifications that either (i) successfully perform and enter into a permanent modification, or (ii) did not successfully perform according to the terms of the trial period plan and are subsequently charged-off, foreclosed upon or otherwise resolved.

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Risk Management – Credit Risk Management (continued)

LOANS 90 DAYS OR MORE PAST DUE AND STILL ACCRUING Loans 90 days or more past due are still accruing if they are (1) well-secured and in the process of collection or (2) real estate 1-4 family mortgage loans or consumer loans exempt under regulatory rules from being classified as nonaccrual until later delinquency, usually 120 days past due. Prior to January 1, 2020, PCI loans were excluded from loans 90 days or more past due and still accruing because they continued to earn interest income from accretable yield, independent of performance in accordance with their contractual terms. In connection with our adoption of CECL, PCI loans were reclassified as PCD loans and classified as accruing or nonaccruing based on performance.

Loans 90 days or more past due and still accruing, excluding insured/guaranteed loans, at September 30, 2020, were down $276 million, or 30%, from December 31, 2019 due to lower

delinquencies in consumer loans as payment deferral activities instituted in response to the COVID-19 pandemic delayed recognition of delinquencies for customers who would have otherwise moved into past due status.

Loans 90 days or more past due and still accruing whose repayments are largely insured by the FHA or guaranteed by the VA for mortgages at September 30, 2020, were up from December 31, 2019, driven by our repurchases of loans more than 90 days past due from GNMA loan securitization pools.

Table 23 reflects loans 90 days or more past due and still accruing by class for loans not government insured/guaranteed. For additional information on delinquencies by loan class, see Note 6 (Loans and Related Allowance for Credit Losses) to Financial Statements in this Report.

Table 23: Loans 90 Days or More Past Due and Still Accruing

(in millions)			Sep 30, 2020						Jun 30, 2020						Mar 31, 2020						Dec 31, 2019						Sep 30, 2019
Total:			$	11,698					9,739						7,023						7,285						7,130
Less: FHA insured/VA guaranteed (1)			11,041						8,922						6,142						6,352						6,308
Total, not government insured/guaranteed			$	657					817						881						933						822
By segment and class, not government insured/guaranteed: Commercial:
Commercial and industrial			$	61					101						24						47						6
Real estate mortgage			47						44						28						31						28
Real estate construction			—						—						1						—						—
Total commercial			108						145						53						78						34
Consumer:
Real estate 1-4 family first mortgage			97						93						128						112						100
Real estate 1-4 family junior lien mortgage			28						19						25						32						35
Credit card			297						418						528						546						491
Automobile			50						54						69						78						75
Other revolving credit and installment			77						88						78						87						87
Total consumer			549						672						828						855						788
Total, not government insured/guaranteed			$	657					817						881						933						822

(1)Represents loans whose repayments are largely insured by the FHA or guaranteed by the VA.

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NET LOAN CHARGE-OFFS

Table 24: Net Loan Charge-offs

																																																			Quarter ended
			Sep 30, 2020												Jun 30, 2020												Mar 31, 2020												Dec 31, 2019												Sep 30, 2019
($ in millions)			Net loan charge- offs						% of  avg.  loans (1)						Net loan charge- offs						% of avg. loans (1)						Net loan charge- offs						% of avg. loans (1)						Net loan charge-offs						% of avg. loans (1)						Net loan charge-offs						% of avg. loans (1)
Commercial:
Commercial and industrial			$	274					0.33		%				$	521					0.55		%				$	333					0.37		%				$	168					0.19		%				$	147					0.17		%
Real estate mortgage			56						0.18						67						0.22						(2)						(0.01)						4						0.01						(8)						(0.02)
Real estate construction			(2)						(0.03)						(1)						(0.02)						(16)						(0.32)						—						—						(8)						(0.14)
Lease financing			28						0.66						15						0.33						9						0.19						31						0.63						8						0.17
Total commercial			356						0.29						602						0.44						324						0.25						203						0.16						139						0.11
Consumer:
Real estate 1-4 family first mortgage			(1)						—						2						—						(3)						—						(3)						—						(5)						(0.01)
Real estate 1-4 family junior lien mortgage			(14)						(0.22)						(12)						(0.17)						(5)						(0.07)						(16)						(0.20)						(22)						(0.28)
Credit card			245						2.71						327						3.60						377						3.81						350						3.48						319						3.22
Automobile			31						0.25						106						0.88						82						0.68						87						0.73						76						0.65
Other revolving credit and installment			66						0.80						88						1.09						134						1.59						148						1.71						138						1.60
Total consumer			327						0.30						511						0.48						585						0.53						566						0.51						506						0.46
Total			$	683					0.29		%				$	1,113					0.46		%				$	909					0.38		%				$	769					0.32		%				$	645					0.27		%

(1)Quarterly net loan charge-offs (recoveries) as a percentage of average respective loans are annualized.

Table 24 presents net loan charge-offs for third quarter 2020 and the previous four quarters.

The decrease in commercial net loan charge-offs in third quarter 2020 from the prior quarter was driven by lower commercial and industrial losses predominantly in our oil and gas portfolio, as well as lower commercial real estate mortgage losses. The decrease in consumer net loan charge-offs in third quarter 2020 from the prior quarter was driven by lower losses in our credit card and automobile portfolios.

The COVID-19 pandemic may continue to impact the credit quality of our loan portfolio. Although the potential impacts were considered in our allowance for credit losses for loans, payment deferral activities instituted in response to the COVID-19 pandemic could delay the recognition of net loan charge-offs. For additional information on customer accommodations in response to the COVID-19 pandemic, see the “Risk Management – Credit Risk Management – COVID-Related Lending Accommodations” section in this Report.

ALLOWANCE FOR CREDIT LOSSES We maintain an allowance for credit losses (ACL) for loans, which is management’s estimate of the expected credit losses in the loan portfolio and unfunded credit commitments, at the balance sheet date, excluding loans and unfunded credit commitments carried at fair value or held for sale. Additionally, we maintain an ACL for debt securities classified as either available-for-sale or held-to-maturity, other financial assets measured at amortized cost, net investments in leases, and other off-balance sheet credit exposures.

We apply a disciplined process and methodology to establish our ACL each quarter. The process for establishing the ACL for loans takes into consideration many factors, including historical and forecasted loss trends, loan-level credit quality ratings and loan grade-specific characteristics. The process involves subjective and complex judgments. In addition, we review a variety of credit metrics and trends. These credit metrics and trends, however, do not solely determine the amount of the allowance as we use several analytical tools. For additional information on our ACL, see the “Critical Accounting Policies – Allowance for Credit Losses” section and Note 1 (Summary of Significant Accounting Policies) to Financial Statements in this Report. For additional information on our ACL for loans, see Note 6 (Loans and Related Allowance for Credit Losses) to Financial Statements in this Report, and for additional information on our allowance for credit losses for debt securities, see the “Balance Sheet Analysis – Available-For-Sale and Held-To-Maturity Debt Securities” section and Note 5 (Available-for-Sale and Held-to-Maturity Debt Securities) to Financial Statements in this Report.

Table 25 presents the allocation of the ACL for loans by loan segment and class for the most recent quarter end and last four year ends. The detail of the changes in the ACL for loans by portfolio segment (including charge-offs and recoveries by loan class) is included in Note 6 (Loans and Related Allowance for Credit Losses) to Financial Statements in this Report.

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Risk Management – Credit Risk Management (continued)

Table 25: Allocation of the ACL for Loans (1)

			Sep 30, 2020												Dec 31, 2019												Dec 31, 2018												Dec 31, 2017												Dec 31, 2016
($ in millions)			ACL						Loans as % of total loans						ACL						Loans as % of total loans						ACL						Loans as % of total loans						ACL						Loans as % of total loans						ACL						Loans as % of total loans
Commercial:
Commercial and industrial			$	7,845					35		%				$	3,600					37		%				$	3,628					37		%				$	3,752					35		%				$	4,560					34		%
Real estate mortgage			2,517						13						1,236						13						1,282						13						1,374						13						1,320						14
Real estate construction			521						2						1,079						2						1,200						2						1,238						3						1,294						2
Lease financing			659						2						330						2						307						2						268						2						220						2
Total commercial			11,542						52						6,245						54						6,417						54						6,632						53						7,394						52
Consumer:
Real estate 1-4 family first mortgage			1,519						32						692						30						750						30						1,085						30						1,270						29
Real estate 1-4 family junior lien mortgage			710						3						247						3						431						3						608						4						815						5
Credit card			4,082						4						2,252						4						2,064						4						1,944						4						1,605						4
Automobile			1,225						5						459						5						475						5						1,039						5						817						6
Other revolving credit and installment			1,393						4						561						4						570						4						652						4						639						4
Total consumer			8,929						48						4,211						46						4,290						46						5,328						47						5,146						48
Total			$	20,471					100		%				$	10,456					100		%				$	10,707					100		%				$	11,960					100		%				$	12,540					100		%
			Sep 30, 2020												Dec 31, 2019												Dec 31, 2018												Dec 31, 2017												Dec 31, 2016
Components:
Allowance for loan losses			$	19,463											9,551												9,775												11,004												11,419
Allowance for unfunded credit commitments			1,008												905												932												956												1,121
Allowance for credit losses for loans			$	20,471											10,456												10,707												11,960												12,540
Allowance for loan losses as a percentage of total loans			2.12								%				0.99												1.03												1.15												1.18
Allowance for loan losses as a percentage of total net loan charge-offs (2)			716												346												356												376												324
Allowance for credit losses for loans as a percentage of total loans			2.22												1.09												1.12												1.25												1.30
Allowance for credit losses for loans as a percentage of total nonaccrual loans			255												196												165												156												126

(1)Disclosure is not comparative due to our adoption of CECL on January 1, 2020. For additional information, see Note 1 (Summary of Significant Accounting Policies) to Financial Statements in this Report.

(2)Total net loan charge-offs are annualized for the quarter ended September 30, 2020.

The ratios for the allowance for loan losses and the ACL for loans presented in Table 25 may fluctuate from period to period due to such factors as the mix of loan types in the portfolio, borrower credit strength, and the value and marketability of collateral.

The ACL for loans increased $10.0 billion, or 96%, from December 31, 2019, driven by a $11.3 billion increase in the ACL for loans in the first nine months of 2020 reflecting current and forecasted economic conditions due to the COVID-19 pandemic, partially offset by a $1.3 billion decrease as a result of adopting CECL. Total provision for credit losses for loans was $751 million in third quarter 2020, compared with $695 million in third quarter 2019. The increase in the provision for credit losses for loans in third quarter 2020, compared with the same period a year ago, reflected an increase in the ACL for loans due to the economic impact of the COVID-19 pandemic.

We consider multiple economic scenarios to develop our estimate of the ACL for loans. The scenarios include a base case considered to be the most likely economic forecast, along with an optimistic (upside) and a pessimistic (downside) economic forecast. Our estimate of the ACL for loans at September 30, 2020, was based on a weighting of the base case and downside

economic scenarios of 80% and 20%, respectively, with no weighting applied to the upside scenario. The base case economic forecast assumed near-term economic stress recovering into late 2021. The downside scenario assumed more sustained adverse economic impacts resulting from the COVID-19 pandemic compared with the base case. The downside scenario assumed U.S. real GDP increasing slowly and not fully recovering during the remainder of 2020 and 2021, and a sustained elevation in the U.S. unemployment rate until mid-2022. We considered expectations for the impact of government economic stimulus programs in effect on September 30, 2020; however, we did not consider the impact of future government economic stimulus programs. In addition, we considered expectations for the impact of customer accommodation activity, as well as the estimated impact on certain industries that we consider to be directly and most adversely affected by the COVID-19 pandemic.

In addition to quantitative estimates, we consider qualitative factors that represent risks inherent in our processes and assumptions such as economic environmental factors, modeling assumptions and performance, and other subjective factors, including industry trends and emerging risk assessments. The forecasted key economic variables used in our estimate of the

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ACL for loans generally reflected improvement from our prior expectations resulting in lower loss expectations in the quantitative component of our ACL for loans at September 30, 2020. However, we significantly increased the qualitative component of our ACL for loans at September 30, 2020, to consider the significant uncertainty related to the duration and severity of the economic impacts from the COVID-19 pandemic and the incremental risks to our loan portfolio, including specifically impacted industries in our commercial loan portfolio.

The forecasted key economic variables used in our estimate of the ACL for loans at June 30 and September 30, 2020, are presented in Table 26.

Table 26: Forecasted Key Economic Variables

			4Q 2020						2Q 2021						4Q 2021
Blend of economic scenarios (1):
U.S. unemployment rate (2)
Jun 30, 2020			11.0						9.2						7.5
Sep 30, 2020			8.8						7.3						6.0
U.S. real GDP (3)
Jun 30, 2020			4.3						6.3						3.5
Sep 30, 2020			1.7						3.9						2.8
Home price index (4)
Jun 30, 2020			0.7						(3.0)						(0.9)
Sep 30, 2020			2.0						(2.0)						(1.8)
Commercial real estate asset prices (4)
Jun 30, 2020			(2.5)						(7.6)						(5.1)
Sep 30, 2020			(5.4)						(10.9)						(5.5)

(1)Represents a weighted average of the forecasted economic variable inputs.

(2)Quarterly average.

(3)Percent change from the preceding period, seasonally adjusted annualized rate.

(4)Percent change year over year of national average; outlook differs by geography and property type.

Future amounts of the ACL for loans will be based on a variety of factors, including loan balance changes, portfolio credit quality and mix changes, and changes in general economic conditions and expectations (including for unemployment and GDP), among other factors. Based on economic conditions at the end of third quarter 2020, it was difficult to estimate the length and severity of the economic downturn that may result from the COVID-19 pandemic and the impact of other factors that may influence the level of eventual losses and corresponding requirements for future amounts of the ACL, including the impact of economic stimulus programs and customer accommodation activity. The COVID-19 pandemic could continue to result in the recognition of credit losses in our loan portfolios and increases in our allowance for credit losses, particularly if the impact on the economy worsens.

We believe the ACL for loans of $20.5 billion at September 30, 2020, was appropriate to cover expected credit losses, including unfunded credit commitments, at that date. The entire allowance is available to absorb expected credit losses from the total loan portfolio. The ACL for loans is subject to change and reflects existing factors as of the date of determination, including economic or market conditions and ongoing internal and external examination processes. Due to the sensitivity of the ACL for loans to changes in the economic and business environment, it is possible that we will incur incremental credit losses not anticipated as of the balance sheet date.

LIABILITY FOR MORTGAGE LOAN REPURCHASE LOSSES For information on our repurchase liability, see the “Risk

Management – Credit Risk Management – Liability For Mortgage Loan Repurchase Losses” section in our 2019 Form 10-K.

RISKS RELATING TO SERVICING ACTIVITIES In addition to servicing loans in our portfolio, we act as servicer and/or master servicer of residential mortgage loans included in government-sponsored entity (GSE)-guaranteed mortgage securitizations, GNMA-guaranteed mortgage securitizations of FHA-insured/VA-guaranteed mortgages and private label mortgage securitizations, as well as for unsecuritized loans owned by institutional investors. In connection with our servicing activities, we could become subject to consent orders and settlement agreements with federal and state regulators for alleged servicing issues and practices. In general, these can require us to provide customers with loan modification relief, refinancing relief, and foreclosure prevention and assistance, and can result in the imposition of certain monetary penalties.

As a servicer, we are required to advance certain delinquent payments of principal and interest on mortgage loans we service. The amount and timing of reimbursement of these advances vary by investor and the applicable servicing agreements. Due to continued customer requests for payment deferrals as a result of the COVID-19 pandemic, the amount of our servicing advances of principal and interest remained elevated in third quarter 2020. The amount of these advances may continue to increase if additional payment deferrals are provided. Payment deferrals also delay the collection of contractually specified servicing fees, resulting in lower net servicing income.

In accordance with applicable servicing guidelines, delinquency status continues to advance for loans with COVID-related payment deferrals, which has resulted in an increase in delinquent loans serviced for others and a corresponding increase in loans eligible for repurchase from GNMA loan securitization pools. Our option to repurchase loans from GNMA loan securitization pools becomes exercisable when three scheduled loan payments remain unpaid by the borrower. We generally repurchase these loans for cash and as a result, our total consolidated assets do not change. In third quarter 2020, we repurchased $21.9 billion of these delinquent loans, substantially all of which had COVID-related payment deferrals.

Loans that regain current status or are otherwise modified in accordance with applicable servicing guidelines may be included in future GNMA loan securitization pools. However, in accordance with guidance issued by GNMA, loans repurchased after June 30, 2020 with COVID-related payment deferrals are ineligible for inclusion in future GNMA loan securitization pools until the borrower has timely made six consecutive payments. This requirement may delay our ability to resell loans into the securitization market. At September 30, 2020, the amount of repurchased GNMA loans with COVID-related payment deferrals that were ineligible for inclusion in future GNMA loan securitization pools due to this requirement was $21.0 billion.

For additional information about the risks related to our servicing activities, see the “Risk Management – Credit Risk Management – Risks Relating to Servicing Activities” section in our 2019 Form 10-K. For additional information on mortgage banking activities, see Note 11 (Mortgage Banking Activities) to Financial Statements in this Report.

Asset/Liability Management

Asset/liability management involves evaluating, monitoring and managing interest rate risk, market risk, liquidity and funding. Primary oversight of interest rate risk and market risk resides with the Finance Committee of our Board, which oversees the administration and effectiveness of financial risk management

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Asset/Liability Management (continued)

policies and processes used to assess and manage these risks. Primary oversight of liquidity and funding resides with the Risk Committee of the Board. At the management level we utilize a Corporate Asset/Liability Committee (Corporate ALCO), which consists of management from finance, risk and business groups, to oversee these risks and provide periodic reports to the Board’s Finance Committee and Risk Committee as appropriate. As discussed in more detail for market risk activities below, we employ separate management level oversight specific to market risk. 

INTEREST RATE RISK Interest rate risk, which potentially can have a significant earnings impact, is an integral part of being a financial intermediary. We are subject to interest rate risk because:

•assets and liabilities may mature or reprice at different times (for example, if assets reprice faster than liabilities and interest rates are generally rising, earnings will initially increase);

•assets and liabilities may reprice at the same time but by different amounts (for example, when the general level of interest rates is rising, we may increase rates paid on checking and savings deposit accounts by an amount that is less than the general rise in market interest rates);

•short-term and long-term market interest rates may change by different amounts (for example, the shape of the yield curve may affect new loan yields and funding costs differently);

•the remaining maturity of various assets or liabilities may shorten or lengthen as interest rates change (for example, if long-term mortgage interest rates increase sharply, MBS held in the debt securities portfolio may pay down slower than anticipated, which could impact portfolio income); or

•interest rates may also have a direct or indirect effect on loan demand, collateral values, credit losses, mortgage origination volume, the fair value of MSRs and other financial instruments, the value of the pension liability and other items affecting earnings.

We assess interest rate risk by comparing outcomes under various net interest income simulations using many interest rate scenarios that differ in the direction of interest rate changes, the degree of change over time, the speed of change and the projected shape of the yield curve. These simulations require assumptions regarding drivers of earnings and balance sheet composition such as loan originations, prepayment speeds on loans and debt securities, deposit flows and mix, as well as pricing strategies.

Currently, our profile is such that we project net interest income will benefit from higher interest rates as our assets would reprice faster and to a greater degree than our liabilities, while in the case of lower interest rates, our assets would reprice downward and to a greater degree than our liabilities.

Our most recent simulations estimate net interest income sensitivity over the next two years under a range of both lower and higher interest rates. Measured impacts from standardized ramps (gradual changes) and shocks (instantaneous changes) are summarized in Table 27, indicating net interest income sensitivity relative to the Company’s base net interest income plan. Ramp scenarios assume interest rates move gradually in parallel across the yield curve relative to the base scenario in year one, and the full amount of the ramp is held as a constant differential to the base scenario in year two. The following describes the simulation assumptions for the scenarios presented in Table 27:

•Simulations are dynamic and reflect anticipated growth across assets and liabilities.

•Other macroeconomic variables that could be correlated with the changes in interest rates are held constant.

•Mortgage prepayment and origination assumptions vary across scenarios and reflect only the impact of the higher or lower interest rates.

•Our base scenario deposit forecast incorporates mix changes consistent with the base interest rate trajectory. Deposit mix is modeled to be the same as in the base scenario across the alternative scenarios. In higher interest rate scenarios, customer activity that shifts balances into higher-yielding products could reduce expected net interest income.

•We hold the size of the projected debt and equity securities portfolios constant across scenarios.

Table 27: Net Interest Income Sensitivity Over Next Two-Year Horizon Relative to Base Expectation

									Lower Rates (1)												Higher Rates
($ in billions)			Base						100 bps Ramp Parallel Decrease												100 bps Instantaneous Parallel Increase												200 bps Ramp Parallel Increase
First Year of Forecasting Horizon
Net Interest Income Sensitivity to Base Scenario						$			(1.7)			-			(1.2)						5.9			-			6.4						5.3			-			5.8
Key Rates at Horizon End
Fed Funds Target			0.25			%			0.00												1.25												2.25
10-year CMT (2)			0.84						0.00												1.84												2.84
Second Year of Forecasting Horizon
Net Interest Income Sensitivity to Base Scenario						$			(3.5)			-			(3.0)						8.6			-			9.1						13.2			-			13.7
Key Rates at Horizon End
Fed Funds Target			0.25			%			0.00												1.25												2.25
10-year CMT (2)			0.99						0.00												1.99												2.99

(1)U.S. interest rates are floored at zero where applicable in this scenario analysis

(2)U.S. Constant Maturity Treasury Rate

The sensitivity results above do not capture interest rate sensitive noninterest income and expense impacts. Our interest rate sensitive noninterest income and expense are predominantly driven by mortgage banking activities, and may move in the opposite direction of our net interest income. Mortgage originations generally decline in response to higher interest rates and generally increase, particularly refinancing activity, in response to lower interest rates. Mortgage results are also impacted by the valuation of MSRs and related hedge positions. See the “Risk Management – Asset/Liability Management – Mortgage Banking Interest Rate and Market Risk” section in this Report for additional information.

Interest rate sensitive noninterest income also results from changes in earnings credit for noninterest-bearing deposits that reduce treasury management deposit service fees. Additionally, for the trading portfolio, our trading assets are (before the effects of certain economic hedges) generally less sensitive to changes in interest rates than the related funding liabilities. As a result, net interest income from the trading portfolio contracts and expands as interest rates rise and fall, respectively. The impact to net interest income does not include the fair value changes of trading securities and loans, which, along with the effects of related economic hedges, are recorded in noninterest income.

We use the debt securities portfolio and exchange-traded and over-the-counter (OTC) interest rate derivatives to hedge

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our interest rate exposures. See the “Balance Sheet Analysis – Available-for-Sale and Held-to-Maturity Debt Securities” section in this Report for additional information on the use of the available-for-sale and held-to-maturity securities portfolios. The notional or contractual amount, credit risk amount and fair value of the derivatives used to hedge our interest rate risk exposures as of September 30, 2020, and December 31, 2019, are presented in Note 15 (Derivatives) to Financial Statements in this Report. We use derivatives for asset/liability management in two main ways:

•to convert the cash flows from selected asset and/or liability instruments/portfolios including investments, commercial loans and long-term debt, from fixed-rate payments to floating-rate payments, or vice versa; and

•to economically hedge our mortgage origination pipeline, funded mortgage loans and MSRs using interest rate swaps, swaptions, futures, forwards and options.

 

MORTGAGE BANKING INTEREST RATE AND MARKET RISK  We originate, fund and service mortgage loans, which subjects us to various risks, including credit, liquidity and interest rate risks. For additional information on mortgage banking interest rate and market risk, see the “Risk Management – Asset/Liability Management – Mortgage Banking Interest Rate and Market Risk” section in our 2019 Form 10-K.

While our hedging activities are designed to balance our mortgage banking interest rate risks, the financial instruments we use may not perfectly correlate with the values and income being hedged. For example, the change in the value of ARM production held for sale from changes in mortgage interest rates may or may not be fully offset by index-based financial instruments used as economic hedges for such ARMs. Hedge results may also be impacted as the overall level of hedges changes as interest rates change, or as there are other changes in the market for mortgage forwards that may affect the implied carry on the MSRs.

The total carrying value of our residential and commercial MSRs was $7.7 billion at September 30, 2020, and $12.9 billion at December 31, 2019. The weighted average note rate on our portfolio of loans serviced for others was 4.13% at September 30, 2020, and 4.25% at December 31, 2019. The carrying value of our total MSRs represented 0.52% and 0.79% of mortgage loans serviced for others at September 30, 2020 and December 31, 2019, respectively.

MARKET RISK Market risk is the risk of possible economic loss from adverse changes in market risk factors such as interest rates, credit spreads, foreign exchange rates, equity and commodity prices, and the risk of possible loss due to counterparty exposure. This applies to implied volatility risk, basis risk, and market liquidity risk. It also includes price risk in the trading book, mortgage servicing rights and the hedge effectiveness risk associated with the mortgage book, and impairment on private equity investments.

The Board’s Finance Committee has primary oversight responsibility for market risk and oversees the Company’s market risk exposure and market risk management strategies. In addition, the Board’s Risk Committee has certain oversight responsibilities with respect to market risk, including adjusting the Company’s market risk appetite with input from the Finance Committee. The Finance Committee also reports key market risk matters to the Risk Committee.

At the management level, the Market and Counterparty Risk Management function, which is part of IRM, has primary oversight responsibility for market risk. The Market and Counterparty Risk Management function reports into the CRO and also provides periodic reports related to market risk to the Board’s Finance Committee.

MARKET RISK – TRADING ACTIVITIES  We engage in trading activities to accommodate the investment and risk management activities of our customers and to execute economic hedging to manage certain balance sheet risks. These trading activities predominantly occur within our Wholesale Banking businesses and to a lesser extent other divisions of the Company. Debt securities held for trading, equity securities held for trading, trading loans and trading derivatives are financial instruments used in our trading activities, and all are carried at fair value. Income earned on the financial instruments used in our trading activities include net interest income, changes in fair value and realized gains and losses. Net interest income earned from our trading activities is reflected in the interest income and interest expense components of our income statement. Changes in fair value of the financial instruments used in our trading activities are reflected in net gains on trading activities, a component of noninterest income in our income statement. For additional information on the financial instruments used in our trading activities and the income from these trading activities, see Note 4 (Trading Activities) to Financial Statements in this Report.

Value-at-risk (VaR) is a statistical risk measure used to estimate the potential loss from adverse moves in the financial markets. The Company uses VaR metrics complemented with sensitivity analysis and stress testing in measuring and monitoring market risk. For additional information, including information regarding our monitoring activities, sensitivity analysis and stress testing, see the “Risk Management – Asset/Liability Management – Market Risk – Trading Activities” section in our 2019 Form 10-K.

Trading VaR is the measure used to provide insight into the market risk exhibited by the Company’s trading positions. The

Company calculates Trading VaR for risk management purposes to establish line of business and Company-wide risk limits. Trading VaR is calculated based on all trading positions on our balance sheet.

Table 28 shows the Company’s Trading General VaR by risk category. As presented in Table 28, average Company Trading General VaR was $153 million for the quarter ended September 30, 2020, compared with $155 million for the quarter ended June 30, 2020, and $24 million for the quarter ended September 30, 2019. The increase in average as well as period end Company Trading General VaR for the quarter ended September 30, 2020, compared with the quarter ended September 30, 2019, was driven by market volatility due to the COVID-19 pandemic, in particular changes in interest rate curves and a significant widening of credit spreads entering the 12-month historical lookback window used to calculate VaR.

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Asset/Liability Management (continued)

Table 28: Trading 1-Day 99% General VaR by Risk Category

									Quarter ended
			September 30, 2020																								June 30, 2020																								September 30, 2019
(in millions)			Period end						Average						Low						High						Period end						Average						Low						High						Period end						Average						Low						High
Company Trading General VaR Risk Categories
Credit			$	98					85						59						104						86						82						61						99						27						20						12						30
Interest rate			145						155						114						201						155						106						42						161						15						18						13						26
Equity			21						17						9						24						14						10						6						17						6						5						4						11
Commodity			5						5						2						8						4						4						2						7						2						2						1						3
Foreign exchange			1						1						1						2						1						2						1						3						1						1						1						1
Diversification benefit (1)			(121)						(110)																		(51)						(49)																		(16)						(22)
Company Trading General VaR			$	149					153																		209						155																		35						24

(1)The period-end VaR was less than the sum of the VaR components described above, which is due to portfolio diversification. The diversification effect arises because the risks are not perfectly correlated causing a portfolio of positions to usually be less risky than the sum of the risks of the positions alone. The diversification benefit is not meaningful for low and high metrics since they may occur on different days.

MARKET RISK – EQUITY SECURITIES  We are directly and indirectly affected by changes in the equity markets. We make and manage direct investments in start-up businesses, emerging growth companies, management buy-outs, acquisitions and corporate recapitalizations. We also invest in non-affiliated funds that make similar private equity investments. These private equity investments are made within capital allocations approved by management and the Board. The Board’s policy is to review business developments, key risks and historical returns for the private equity investment portfolio at least annually. Management reviews these investments at least quarterly and assesses them for possible other-than-temporary impairment (OTTI) and observable price changes. For nonmarketable equity securities, the analysis is based on facts and circumstances of each individual investment and the expectations for that investment’s cash flows, capital needs, the viability of its business model, our exit strategy, and observable price changes that are similar to the investments held. Investments in nonmarketable equity securities include private equity investments accounted for under the equity method, fair value through net income, and the measurement alternative.

In conjunction with the March 2008 initial public offering (IPO) of Visa, Inc. (Visa), we received approximately 20.7 million shares of Visa Class B common stock, the class which was apportioned to member banks of Visa at the time of the IPO. To manage our exposure to Visa and realize the value of the appreciated Visa shares, we incrementally sold these shares through a series of sales, thereby eliminating this position as of September 30, 2015. As part of these sales, we agreed to compensate the buyer for any additional contributions to a litigation settlement fund for the litigation matters associated with the Class B shares we sold. Our exposure to this retained litigation risk has been updated quarterly and is reflected on our balance sheet. For additional information about the associated litigation matters, see the “Interchange Litigation” section in Note 14 (Legal Actions) to Financial Statements in this Report.

As part of our business to support our customers, we trade public equities, listed/OTC equity derivatives and convertible bonds. We have parameters that govern these activities. We also have marketable equity securities that include investments relating to our venture capital activities. We manage these marketable equity securities within capital risk limits approved by management and the Board and monitored by Corporate ALCO and the Market Risk Committee. The fair value changes in these marketable equity securities are recognized in net income. For additional information, see Note 8 (Equity Securities) to Financial Statements in this Report.

Changes in equity market prices may also indirectly affect our net income by (1) the value of third party assets under management and, hence, fee income, (2) borrowers whose ability to repay principal and/or interest may be affected by the stock market, or (3) brokerage activity, related commission income and other business activities. Each business line monitors and manages these indirect risks.

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LIQUIDITY AND FUNDING  The objective of effective liquidity management is to ensure that we can meet customer loan requests, customer deposit maturities/withdrawals and other cash commitments efficiently under both normal operating conditions and under periods of Wells Fargo-specific and/or market stress. To achieve this objective, the Board establishes liquidity guidelines that require sufficient asset-based liquidity to cover potential funding requirements and to avoid over-dependence on volatile, less reliable funding markets. These guidelines are monitored on a monthly basis by the Corporate ALCO and on a quarterly basis by the Board. These guidelines are established and monitored for both the consolidated company and for the Parent on a stand-alone basis to ensure that the Parent is a source of strength for its regulated, deposit-taking banking subsidiaries.

Liquidity Standards We are subject to a rule, issued by the FRB, OCC and Federal Deposit Insurance Corporation (FDIC), that includes a quantitative liquidity requirement consistent with the liquidity coverage ratio (LCR) established by the Basel Committee on Banking Supervision (BCBS). The rule requires banking institutions, such as Wells Fargo, to hold high-quality liquid assets (HQLA), predominantly consisting of central bank deposits, government debt securities, and mortgage-backed securities of federal agencies that can be converted easily and quickly into cash, in an amount equal to or greater than its projected net cash outflows during a 30-day stress period. The rule is applicable to the Company on a consolidated basis and to our insured depository institutions (IDIs) with total assets greater than $10 billion. In addition, rules issued by the FRB impose enhanced liquidity management standards on large BHCs such as Wells Fargo.

The FRB, OCC and FDIC have issued a rule implementing a stable funding requirement, known as the net stable funding ratio (NSFR), which will require large banking organizations, including Wells Fargo, to maintain a sufficient amount of available stable funding, such as common equity, long-term subordinated debt and most types of deposits, in relation to their assets, derivative exposures and commitments over a one-year horizon period. The rule will become effective on July 1, 2021.

Liquidity Coverage Ratio As of September 30, 2020, the consolidated Company, Wells Fargo Bank, N.A. and Wells Fargo

National Bank West were above the minimum LCR requirement of 100%, which is calculated as HQLA divided by projected net cash outflows, as each is defined under the LCR rule. Table 29 presents the Company’s quarterly average values for the daily-calculated LCR and its components calculated pursuant to the LCR rule requirements.

Table 29: Liquidity Coverage Ratio

			Average for Quarter ended
(in millions, except ratio)			Sep 30, 2020						Jun 30, 2020						Sep 30, 2019
HQLA (1)(2)			$	424,073					409,467						359,364
Projected net cash outflows			317,064						316,268						302,214
LCR			134		%				129						119

(1)Excludes excess HQLA at certain subsidiaries that is not transferable to other Wells Fargo entities.

(2)Net of applicable haircuts required under the LCR rule.

Liquidity Sources We maintain liquidity in the form of cash, cash equivalents and unencumbered high-quality, liquid debt securities. These assets make up our primary sources of liquidity which are presented in Table 30. Our primary sources of liquidity are substantially the same in composition as HQLA under the LCR rule; however, our primary sources of liquidity will generally exceed HQLA calculated under the LCR rule due to the applicable haircuts to HQLA and the exclusion of excess HQLA at our subsidiary IDIs required under the LCR rule.

Our cash is predominantly on deposit with the Federal Reserve. Debt securities included as part of our primary sources of liquidity are comprised of U.S. Treasury and federal agency debt, and mortgage-backed securities issued by federal agencies within our debt securities portfolio. We believe these debt securities provide quick sources of liquidity through sales or by pledging to obtain financing, regardless of market conditions. Some of these debt securities are within our held-to-maturity portfolio and as such are not intended for sale, but may be pledged to obtain financing. Some of the legal entities within our consolidated group of companies are subject to various regulatory, tax, legal and other restrictions that can limit the transferability of their funds. We believe we maintain adequate liquidity for these entities in consideration of such funds transfer restrictions.

Table 30: Primary Sources of Liquidity

			September 30, 2020																		December 31, 2019
(in millions)			Total						Encumbered						Unencumbered						Total						Encumbered						Unencumbered
Interest-earning deposits with banks			$	221,235					—						221,235						119,493						—						119,493
Debt securities of U.S. Treasury and federal agencies			56,262						4,907						51,355						61,099						3,107						57,992
Mortgage-backed securities of federal agencies			258,554						36,935						221,619						258,589						41,135						217,454
Total			$	536,051					41,842						494,209						439,181						44,242						394,939

In addition to our primary sources of liquidity shown in

Table 30, liquidity is also available through the sale or financing of other debt securities including trading and/or available-for-sale debt securities, as well as through the sale, securitization or financing of loans, to the extent such debt securities and loans are not encumbered. As of September 30, 2020, we also maintained approximately $262.7 billion of available borrowing capacity at various Federal Home Loan Banks and the Federal Reserve Discount Window.

Deposits have historically provided a sizable source of relatively low-cost funds. Deposits were 150% of total loans at September 30, 2020, and 137% at December 31, 2019.

Additional funding is provided by long-term debt and short-term borrowings. Table 31 shows selected information for short-term borrowings, which generally mature in less than 30 days.

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Asset/Liability Management (continued)

Table 31: Short-Term Borrowings

			Quarter ended
(in millions)			Sep 30, 2020						Jun 30, 2020						Mar 31, 2020						Dec 31, 2019						Sep 30, 2019
Balance, period end
Federal funds purchased and securities sold under agreements to repurchase			$	44,055					49,659						79,036						92,403						110,399
Other short-term borrowings			11,169						10,826						13,253						12,109						13,509
Total			$	55,224					60,485						92,289						104,512						123,908
Average daily balance for period
Federal funds purchased and securities sold under agreements to repurchase			$	46,504					52,868						90,722						103,614						109,499
Other short-term borrowings			10,788						10,667						12,255						12,335						12,343
Total			$	57,292					63,535						102,977						115,949						121,842
Maximum month-end balance for period
Federal funds purchased and securities sold under agreements to repurchase (1)			$	49,148					50,397						91,121						111,727						110,399
Other short-term borrowings (2)			11,169						11,220						13,253						12,708						13,509

(1)Highest month-end balance in each of the last five quarters was in July, April and February 2020, and October and September 2019.

(2)Highest month-end balance in each of the last five quarters was in September, April and March 2020, and October and September 2019.

Long-Term Debt We access domestic and international capital markets for long-term funding (generally greater than one year) through issuances of registered debt securities, private placements and asset-backed secured funding. We issue long-term debt in a variety of maturities and currencies to achieve cost-efficient funding and to maintain an appropriate maturity profile. Proceeds from securities issued were used for general corporate purposes, and, unless otherwise specified in the applicable prospectus or prospectus supplement, we expect the proceeds from securities issued in the future will be used for the same purposes. Long-term debt of $215.7 billion at

September 30, 2020, decreased $12.5 billion from December 31, 2019. We issued $237.1 million and $37.9 billion of long-term debt in the third quarter and first nine months of 2020, respectively. Depending on market conditions, we may purchase our outstanding debt securities from time to time in privately negotiated or open market transactions, by tender offer, or otherwise. Table 32 provides the aggregate carrying value of long-term debt maturities (based on contractual payment dates) for the remainder of 2020 and the following years thereafter, as of September 30, 2020.

Table 32: Maturity of Long-Term Debt

			September 30, 2020
(in millions)			Remaining 2020						2021						2022						2023						2024						Thereafter						Total
Wells Fargo & Company (Parent Only)
Senior notes			$	2,713					18,126						18,748						11,472						12,373						88,839						152,271
Subordinated notes			—						—						—						3,770						768						26,251						30,789
Junior subordinated notes			—						—						—						—						—						1,820						1,820
Total long-term debt – Parent			$	2,713					18,126						18,748						15,242						13,141						116,910						184,880
Wells Fargo Bank, N.A. and other bank entities (Bank)
Senior notes			$	257					6,872						4,887						2,924						6						420						15,366
Subordinated notes			—						—						—						1,048						—						4,834						5,882
Junior subordinated notes			—						—						—						—						—						372						372
Securitizations and other bank debt			1,254						1,353						1,057						339						156						1,383						5,542
Total long-term debt – Bank			$	1,511					8,225						5,944						4,311						162						7,009						27,162
Other consolidated subsidiaries
Senior notes			$	91					1,861						205						517						124						839						3,637
Securitizations and other bank debt			—						—						—						—						—						32						32
Total long-term debt – Other consolidated subsidiaries			$	91					1,861						205						517						124						871						3,669
Total long-term debt			$	4,315					28,212						24,897						20,070						13,427						124,790						215,711

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Credit Ratings Investors in the long-term capital markets, as well as other market participants, generally will consider, among other factors, a company’s debt rating in making investment decisions. Rating agencies base their ratings on many quantitative and qualitative factors, including capital adequacy, liquidity, asset quality, business mix, the level and quality of earnings, and rating agency assumptions regarding the probability and extent of federal financial assistance or support for certain large financial institutions. Adverse changes in these factors could result in a reduction of our credit rating; however, our debt securities do not contain credit rating covenants.

On July 22, 2020, Standard & Poor's (S&P) Global Ratings lowered the long-term rating of the Company to BBB+ from A- and revised the rating outlook to stable from negative. On

September 2, 2020, Moody’s Investors Service affirmed the Company’s ratings and revised the ratings outlook to negative from stable.

See the “Risk Factors” section in our 2019 Form 10-K for additional information regarding our credit ratings and the potential impact a credit rating downgrade would have on our liquidity and operations, as well as Note 15 (Derivatives) to Financial Statements in this Report for information regarding additional collateral and funding obligations required for certain derivative instruments in the event our credit ratings were to fall below investment grade.

The credit ratings of the Company and Wells Fargo Bank, N.A. as of September 30, 2020, are presented in Table 33.

Table 33: Credit Ratings as of September 30, 2020

Wells Fargo & Company

Wells Fargo Bank, N.A.

Senior debt

Short-term borrowings

Long-term deposits

Short-term borrowings

Moody’s

A2

P-1

Aa1

P-1

S&P Global Ratings

BBB+

A-2

A+

A-1

Fitch Ratings, Inc.

A+

F1

AA

F1+

DBRS Morningstar

AA (low)

R-1 (middle)

AA

R-1 (high)

FEDERAL HOME LOAN BANK MEMBERSHIP The Federal Home Loan Banks (the FHLBs) are a group of cooperatives that lending institutions use to finance housing and economic development in local communities. We are a member of the FHLBs based in Dallas, Des Moines and San Francisco. Each member of the FHLBs is required to maintain a minimum investment in capital stock of the applicable FHLB. The board of directors of each FHLB can increase the minimum investment requirements in the event it has concluded that additional capital is required to allow it to meet its own regulatory capital requirements. Any increase in the minimum investment requirements outside of specified ranges requires the approval of the Federal Housing Finance Agency. Because the extent of any obligation to increase our investment in any of the FHLBs depends entirely upon the occurrence of a future event, potential future payments to the FHLBs are not determinable.

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Capital Management

We have an active program for managing capital through a comprehensive process for assessing the Company’s overall capital adequacy. Our objective is to maintain capital at an amount commensurate with our risk profile and risk tolerance objectives, and to meet both regulatory and market expectations. We primarily fund our working capital needs through the retention of earnings net of both dividends and share repurchases, as well as through the issuance of preferred stock and long and short-term debt. Retained earnings at September 30, 2020, decreased $5.8 billion from December 31, 2019, predominantly as a result of common and preferred stock dividends of $5.6 billion. During third quarter 2020, we issued $325 million of common stock, excluding conversions of preferred shares. On September 30, 2020, the Board of Governors of the Federal Reserve System (FRB) announced that it was extending through fourth quarter 2020 measures it announced on June 25, 2020, prohibiting large bank holding companies (BHCs) subject to the FRB’s capital plan rule, including Wells Fargo, from making capital distributions, subject to certain limited exceptions. For additional information about capital planning, including the FRB’s recent prohibition on capital distributions, see the “Capital Planning and Stress Testing” and “Securities Repurchases” sections below.

In January 2020, we issued $2.0 billion of our Preferred Stock, Series Z. In March 2020, we redeemed the remaining $1.8 billion of our Preferred Stock, Series K, and redeemed $669 million of our Preferred Stock, Series T. In October 2020, we issued $1.2 billion of our Preferred Stock, Series AA. For additional information, see Note 17 (Preferred Stock) to Financial Statements in this Report.

Regulatory Capital Guidelines

The Company and each of our insured depository institutions (IDIs) are subject to various regulatory capital adequacy requirements administered by the FRB and the OCC. Risk-based capital (RBC) guidelines establish a risk-adjusted ratio relating capital to different categories of assets and off-balance sheet exposures as discussed below.

RISK-BASED CAPITAL AND RISK-WEIGHTED ASSETS The Company is subject to rules issued by federal banking regulators to implement Basel III capital requirements for U.S. banking organizations. The federal banking regulators’ capital rules, among other things, required on a fully phased-in basis as of September 30, 2020:

•a minimum Common Equity Tier 1 (CET1) ratio of 9.00%, comprised of a 4.50% minimum requirement plus a capital conservation buffer of 2.50% and for us, as a global systemically important bank (G-SIB), a capital surcharge of 2.00%;

•a minimum tier 1 capital ratio of 10.50%, comprised of a 6.00% minimum requirement plus the capital conservation buffer of 2.50% and the G-SIB capital surcharge of 2.00%;

•a minimum total capital ratio of 12.50%, comprised of a 8.00% minimum requirement plus the capital conservation buffer of 2.50% and the G-SIB capital surcharge of 2.00%;

•a potential countercyclical buffer of up to 2.50% to be added to the minimum risk-based capital ratios, which could be imposed by regulators at their discretion if it is determined that a period of excessive credit growth is contributing to an increase in systemic risk; and

•a minimum tier 1 leverage ratio of 4.00%.

The Basel III capital requirements for calculating CET1 and tier 1 capital, along with risk-weighted assets (RWAs), are fully phased-in. However, the requirements for determining tier 2 and total capital are still in accordance with Transition Requirements and are scheduled to be fully phased-in by the end of 2021. The Basel III capital rules contain two frameworks for calculating capital requirements, a Standardized Approach and an Advanced Approach applicable to certain institutions, including Wells Fargo. Our capital adequacy is assessed based on the lower of our risk-based capital ratios calculated under the Standardized Approach and under the Advanced Approach. The difference between RWAs under the Standardized and Advanced Approach has narrowed in recent quarters due to economic conditions from the COVID-19 pandemic impacting our calculation of Advanced Approach RWAs. In particular, changes in internal credit ratings in our loan portfolio contributed to an increase in our Advanced Approach RWAs at September 30, 2020. We expect this trend to continue if the economic impact of the COVID-19 pandemic continues to affect our customer base.

Effective October 1, 2020, a stress capital buffer replaced the 2.50% capital conservation buffer under the Standardized Approach. The stress capital buffer is calculated based on the decrease in a BHC’s risk-based capital ratios under the severely adverse scenario in the FRB’s annual supervisory stress test and related Comprehensive Capital Analysis and Review (CCAR), plus four quarters of planned common stock dividends. On August 10, 2020, the FRB announced that the Company's stress capital buffer for the period October 1, 2020, through September 30, 2021, is 2.50%. Because the stress capital buffer is calculated annually as part of the FRB’s supervisory stress test and related CCAR and will be based on data that can differ over time, our stress capital buffer, and thus the regulatory minimums for our risk-based capital ratios, are subject to change in future years.

As a G-SIB, we are also subject to the FRB’s rule implementing the additional capital surcharge of between 1.00-4.50% on the minimum capital requirements of G-SIBs. Under the rule, we must annually calculate our surcharge under two methods and use the higher of the two surcharges. The first method (method one) considers our size, interconnectedness, cross-jurisdictional activity, substitutability, and complexity, consistent with the methodology developed by the BCBS and the Financial Stability Board (FSB). The second method (method two) uses similar inputs, but replaces substitutability with use of short-term wholesale funding and will generally result in higher surcharges than the BCBS methodology. Because the G-SIB capital surcharge is calculated annually based on data that can differ over time, the amount of the surcharge is subject to change in future years.

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The tables that follow provide information about our risk-based capital and related ratios as calculated under Basel III capital guidelines. Although we report certain capital amounts and ratios in accordance with Transition Requirements for banking industry regulatory reporting purposes, we manage our capital based on a fully phased-in basis. For information about

our capital requirements calculated in accordance with Transition Requirements, see Note 23 (Regulatory and Agency Capital Requirements) to Financial Statements in this Report.

Table 34 summarizes our CET1, tier 1 capital, total capital, RWAs and capital ratios on a fully phased-in basis at September 30, 2020, and December 31, 2019.

Table 34: Capital Components and Ratios (Fully Phased-In) (1)

												September 30, 2020															December 31, 2019
(in millions, except ratios)						Required Minimum Capital Ratios						Advanced Approach						Standardized Approach									Advanced Approach						Standardized Approach
Common Equity Tier 1			(A)									$	134,901					134,901									138,760						138,760
Tier 1 Capital			(B)									154,743						154,743									158,949						158,949
Total Capital (2)			(C)									184,040						193,667									187,813						195,703
Risk-Weighted Assets (3)			(D)									1,171,956						1,185,610									1,165,079						1,245,853
Common Equity Tier 1 Capital Ratio (3)			(A)/(D)			9.00		%				11.51		%				11.38			*						11.91						11.14			*
Tier 1 Capital Ratio (3)			(B)/(D)			10.50						13.20						13.05			*						13.64						12.76			*
Total Capital Ratio (2)(3)			(C)/(D)			12.50						15.70			*			16.33									16.12						15.71			*

*Denotes the lowest capital ratio as determined under the Advanced and Standardized Approaches.

(1)See Table 35 for information regarding the calculation and components of CET1, tier 1 capital, total capital and RWAs.

(2)Fully phased-in total capital amounts and ratios are considered non-GAAP financial measures that are used by management, bank regulatory agencies, investors and analysts to assess and monitor the Company’s capital position. See Table 35 for information regarding the calculation and components of our fully phased-in total capital amounts, including a corresponding reconciliation to GAAP financial measures.

(3)RWAs and capital ratios for December 31, 2019, have been revised as a result of a decrease in RWAs under the Advanced Approach due to the correction of duplicated operational loss amounts.

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Capital Management (continued)

Table 35 provides information regarding the calculation and composition of our risk-based capital under the Advanced and

Standardized Approaches at September 30, 2020, and

December 31, 2019.

Table 35: Risk-Based Capital Calculation and Components

						September 30, 2020																		December 31, 2019
(in millions)						Advanced Approach						Standardized Approach												Advanced Approach						Standardized Approach
Total equity						$	182,032					182,032												187,984						187,984
Adjustments:
Preferred stock						(21,098)						(21,098)												(21,549)						(21,549)
Additional paid-in capital on preferred stock						159						159												(71)						(71)
Unearned ESOP shares						875						875												1,143						1,143
Noncontrolling interests						(859)						(859)												(838)						(838)
Total common stockholders’ equity						161,109						161,109												166,669						166,669
Adjustments:
Goodwill						(26,387)						(26,387)												(26,390)						(26,390)
Certain identifiable intangible assets (other than MSRs)						(366)						(366)												(437)						(437)
Goodwill and other intangibles on nonmarketable equity securities (included in other assets)						(2,019)						(2,019)												(2,146)						(2,146)
Applicable deferred taxes related to goodwill and other intangible assets (1)						842						842												810						810
CECL transition provision (2)						1,877						1,877												—						—
Other						(155)						(155)												254						254
Common Equity Tier 1						134,901						134,901												138,760						138,760
Common Equity Tier 1						$	134,901					134,901												138,760						138,760
Preferred stock						21,098						21,098												21,549						21,549
Additional paid-in capital on preferred stock						(159)						(159)												71						71
Unearned ESOP shares						(875)						(875)												(1,143)						(1,143)
Other						(222)						(222)												(288)						(288)
Total Tier 1 capital			(A)			154,743						154,743												158,949						158,949
Long-term debt and other instruments qualifying as Tier 2						24,953						24,953												26,515						26,515
Qualifying allowance for credit losses (3)						4,504						14,131												2,566						10,456
Other						(160)						(160)												(217)						(217)
Total Tier 2 capital (Fully Phased-In)			(B)			29,297						38,924												28,864						36,754
Effect of Basel III Transition Requirements						132						132												520						520
Total Tier 2 capital (Basel III Transition Requirements)						$	29,429					39,056												29,384						37,274
Total qualifying capital (Fully Phased-In)			(A)+(B)			$	184,040					193,667												187,813						195,703
Total Effect of Basel IIII Transition Requirements						132						132												520						520
Total qualifying capital (Basel III Transition Requirements)						$	184,172					193,799												188,333						196,223
Risk-Weighted Assets (RWAs) (4)(5):
Credit risk (6)						$	772,206					1,125,098												790,784						1,210,209
Market risk						60,512						60,512												35,644						35,644
Operational risk (7)						339,238						—												338,651						—
Total RWAs (7)						$	1,171,956					1,185,610												1,165,079						1,245,853

(1)Determined by applying the combined federal statutory rate and composite state income tax rates to the difference between book and tax basis of the respective goodwill and intangible assets at period end.

(2)In second quarter 2020, the Company elected to apply a modified transition provision issued by federal banking regulators related to the impact of CECL on regulatory capital. The rule permits certain banking organizations to exclude from regulatory capital the initial adoption impact of CECL, plus 25% of the cumulative changes in the ACL under CECL for each period until December 31, 2021, followed by a three-year phase-out of the benefits. The impact of the CECL transition provision on our regulatory capital at September 30, 2020, was an increase in capital of $1.9 billion, reflecting a $991 million (post-tax) increase in capital recognized upon our initial adoption of CECL, offset by 25% of the $11.5 billion increase in our ACL under CECL from January 1, 2020, through September 30, 2020.

(3)Under the Advanced Approach the allowance for credit losses that exceeds expected credit losses is eligible for inclusion in Tier 2 Capital, to the extent the excess allowance does not exceed 0.60% of Advanced credit RWAs, and under the Standardized Approach, the allowance for credit losses is includable in Tier 2 Capital up to 1.25% of Standardized credit RWAs, in each case with any excess allowance for credit losses being deducted from the respective total RWAs.

(4)RWAs calculated under the Advanced Approach utilize a risk-sensitive methodology, which relies upon the use of internal credit models based upon our experience with internal rating grades. Advanced Approach also includes an operational risk component, which reflects the risk of loss resulting from inadequate or failed internal processes, people and systems, or from external events.

(5)Under the regulatory guidelines for risk-based capital, on-balance sheet assets and credit equivalent amounts of derivatives and off-balance sheet items are assigned to one of several broad risk categories according to the obligor, or, if relevant, the guarantor or the nature of any collateral. The aggregate dollar amount in each risk category is then multiplied by the risk weight associated with that category. The resulting weighted values from each of the risk categories are aggregated for determining total RWAs.

(6)Includes an increase of $1.5 billion under the Standardized Approach and a decrease of $1.3 billion under the Advanced Approach related to the impact of the CECL transition provision on our excess allowance for credit losses as of September 30, 2020. See footnote (3) to this table.

(7)Amounts for December 31, 2019, have been revised as a result of a decrease in RWAs under the Advanced Approach due to the correction of duplicated operational loss amounts.

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Table 36 presents the changes in Common Equity Tier 1 under the Advanced Approach for the nine months ended September 30, 2020.

Table 36: Analysis of Changes in Common Equity Tier 1 (Advanced Approach)

(in millions)
Common Equity Tier 1 at December 31, 2019						$	138,760
Net income applicable to common stock						(932)
Common stock dividends						(4,602)
Common stock issued, repurchased, and stock compensation-related items						(1,759)
Changes in cumulative other comprehensive income						561
Cumulative effect from change in accounting policies (1)						991
Goodwill						3
Certain identifiable intangible assets (other than MSRs)						71
Goodwill and other intangibles on nonmarketable equity securities (included in other assets)						127
Applicable deferred taxes related to goodwill and other intangible assets (2)						32
CECL transition provision (3)						1,877
Other						(228)
Change in Common Equity Tier 1						(3,859)
Common Equity Tier 1 at September 30, 2020						$	134,901

(1)Effective January 1, 2020, we adopted CECL. For additional information, see Note 1 (Summary of Significant Accounting Policies) to Financial Statements in this Report.

(2)Determined by applying the combined federal statutory rate and composite state income tax rates to the difference between book and tax basis of the respective goodwill and intangible assets at period end.

(3)In second quarter 2020, the Company elected to apply a modified transition provision issued by federal banking regulators related to the impact of CECL on regulatory capital. The rule permits certain banking organizations to exclude from regulatory capital the initial adoption impact of CECL, plus 25% of the cumulative changes in the ACL under CECL for each period until December 31, 2021, followed by a three-year phase-out of the benefits. The impact of the CECL transition provision on our regulatory capital at September 30, 2020, was an increase in capital of $1.9 billion, reflecting a $991 million (post-tax) increase in capital recognized upon our initial adoption of CECL, offset by 25% of the $11.5 billion increase in our ACL under CECL from January 1, 2020, through September 30, 2020.

Table 37 presents net changes in the components of RWAs under the Advanced and Standardized Approaches for the nine months ended September 30, 2020.

Table 37: Analysis of Changes in RWAs

(in millions)			Advanced Approach			Standardized Approach
RWAs at December 31, 2019 (1)			$	1,165,079		1,245,853
Net change in credit risk RWAs (2)			(18,578)			(85,111)
Net change in market risk RWAs			24,868			24,868
Net change in operational risk RWAs			587			—
Total change in RWAs			6,877			(60,243)
RWAs at September 30, 2020			$	1,171,956		1,185,610

(1)Amount for December 31, 2019, has been revised as a result of a decrease in RWAs under the Advanced Approach due to the correction of duplicated operational loss amounts.

(2)Includes an increase of $1.5 billion under the Standardized Approach and a decrease of $1.3 billion under the Advanced Approach related to the impact of the CECL transition provision on our excess allowance for credit losses. See Table 35 for additional information.

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Capital Management (continued)

TANGIBLE COMMON EQUITY We also evaluate our business based on certain ratios that utilize tangible common equity. Tangible common equity is a non-GAAP financial measure and represents total equity less preferred equity, noncontrolling interests, goodwill, certain identifiable intangible assets (other than MSRs) and goodwill and other intangibles on nonmarketable equity securities, net of applicable deferred taxes. These tangible common equity ratios are as follows:

•Tangible book value per common share, which represents tangible common equity divided by common shares outstanding; and

•Return on average tangible common equity (ROTCE), which represents our annualized earnings contribution as a percentage of tangible common equity.

The methodology of determining tangible common equity may differ among companies. Management believes that tangible book value per common share and return on average tangible common equity, which utilize tangible common equity, are useful financial measures because they enable investors and others to assess the Company’s use of equity.

Table 38 provides a reconciliation of these non-GAAP financial measures to GAAP financial measures.

Table 38: Tangible Common Equity

									Balance at period end												Average balance
									Quarter ended												Quarter ended															Nine months ended
(in millions, except ratios)									Sep 30, 2020			June 30, 2020						Sep 30, 2019						Sep 30, 2020						June 30, 2020			Sep 30, 2019									Sep 30, 2020			Sep 30, 2019
Total equity									$	182,032		180,122						194,416						182,850						184,108			200,095									185,035			199,383
Adjustments:
Preferred stock									(21,098)			(21,098)						(21,549)						(21,098)						(21,344)			(22,325)									(21,411)			(22,851)
Additional paid-in capital on preferred stock									159			159						(71)						158						140			(78)									145			(84)
Unearned ESOP shares									875			875						1,143						875						1,140			1,290									1,052			1,361
Noncontrolling interests									(859)			(736)						(1,112)						(761)						(643)			(1,065)									(730)			(968)
Total common stockholders’ equity			(A)						161,109			159,322						172,827						162,024						163,401			177,917									164,091			176,841
Adjustments:
Goodwill									(26,387)			(26,385)						(26,388)						(26,388)						(26,384)			(26,413)									(26,386)			(26,416)
Certain identifiable intangible assets (other than MSRs)									(366)			(389)						(465)						(378)						(402)			(477)									(401)			(508)
Goodwill and other intangibles on nonmarketable equity securities (included in other assets)									(2,019)			(2,050)						(2,295)						(2,045)						(1,922)			(2,159)									(2,040)			(2,158)
Applicable deferred taxes related to goodwill and other intangible assets (1)									842			831						802						838						828			797									828			787
Tangible common equity			(B)						$	133,179		131,329						144,481						134,051						135,521			149,665									136,092			148,546
Common shares outstanding			(C)						4,132.5			4,119.6						4,269.1						N/A						N/A			N/A									N/A			N/A
Net income applicable to common stock			(D)						N/A			N/A						N/A						1,720						$	(2,694)		4,037									(932)			15,392
Book value per common share			(A)/(C)						$	38.99		38.67						40.48						N/A						N/A			N/A									N/A			N/A
Tangible book value per common share			(B)/(C)						32.23			31.88						33.84						N/A						N/A			N/A									N/A			N/A
Return on average common stockholders’ equity (ROE) (annualized)			(D)/(A)						N/A			N/A						N/A						4.22		%				(6.63)			9.00									(0.76)			11.64
Return on average tangible common equity (ROTCE) (annualized)			(D)/(B)						N/A			N/A						N/A						5.10						(8.00)			10.70									(0.91)			13.85

(1)Determined by applying the combined federal statutory rate and composite state income tax rates to the difference between book and tax basis of the respective goodwill and intangible assets at period end.

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SUPPLEMENTARY LEVERAGE RATIO As a BHC, we are required to maintain a supplementary leverage ratio (SLR) of at least 5.00% (comprised of a 3.00% minimum requirement plus a supplementary leverage buffer of 2.00%) to avoid restrictions on capital distributions and discretionary bonus payments. Our IDIs are required to maintain a SLR of at least 6.00% to be considered well-capitalized under applicable regulatory capital adequacy guidelines. In April 2018, the FRB and OCC proposed rules (Proposed SLR rules) that would replace the 2.00% supplementary leverage buffer with a buffer equal to one-half of our G-SIB capital surcharge. The Proposed SLR rules would similarly tailor the current 6.00% SLR requirement for our IDIs. In April 2020, the FRB issued an interim final rule that temporarily allows a BHC to exclude on-balance sheet amounts of U.S. Treasury securities and deposits at Federal Reserve Banks from the calculation of its total leverage exposure in the denominator of the SLR. This interim final rule became effective on April 1, 2020, and expires on March 31, 2021. In May 2020, federal banking regulators issued an interim final rule that permits IDIs to choose to similarly exclude these items from the denominator of their SLRs; however, if an IDI chooses to exclude such amounts from the calculation of its SLR, it will be required to request approval from its primary federal banking regulator before making capital distributions, such as paying dividends, to its parent company. As of September 30, 2020, none of the Company’s IDIs elected to apply this exclusion.

At September 30, 2020, our SLR for the Company was 7.75%, and we also exceeded the applicable SLR requirements for each of our IDIs. See Table 39 for information regarding the calculation and components of the SLR.

Table 39: Supplementary Leverage Ratio

(in millions, except ratio)						Quarter ended September 30, 2020
Tier 1 capital			(A)			$	154,743
Total average assets						1,949,549
Less: Goodwill and other permitted Tier 1 capital deductions (net of deferred tax liabilities)						28,246
Less: Other SLR exclusions						257,568
Total adjusted average assets						1,663,735
Plus adjustments for off-balance sheet exposures:
Derivatives (1)						69,902
Repo-style transactions (2)						2,839
Other (3)						260,973
Total off-balance sheet exposures						333,714
Total leverage exposure			(B)			$	1,997,449
Supplementary leverage ratio			(A)/(B)			7.75		%

(1)Adjustment represents derivatives and collateral netting exposures as defined for supplementary leverage ratio determination purposes.

(2)Adjustment represents counterparty credit risk for repo-style transactions where Wells Fargo & Company is the principal (i.e., principal counterparty facing the client).

(3)Adjustment represents credit equivalent amounts of other off-balance sheet exposures not already included as derivatives and repo-style transactions exposures.

TOTAL LOSS ABSORBING CAPACITY As a G-SIB, we are required to have a minimum amount of equity and unsecured long-term debt for purposes of resolvability and resiliency, often referred to as Total Loss Absorbing Capacity (TLAC). U.S. G-SIBs are required to have a minimum TLAC amount (consisting of CET1 capital and additional tier 1 capital issued directly by the top-tier or covered BHC plus eligible external long-term debt) equal to the greater of (i) 18.00% of RWAs and (ii) 7.50% of total leverage exposure (the denominator of the SLR calculation). Additionally, U.S. G-SIBs are required to maintain (i) a TLAC buffer equal to 2.50% of RWAs plus our applicable G-SIB capital surcharge calculated under

method one plus any applicable countercyclical buffer to be added to the 18.00% minimum and (ii) an external TLAC leverage buffer equal to 2.00% of total leverage exposure to be added to the 7.50% minimum, in order to avoid restrictions on capital distributions and discretionary bonus payments. U.S. G-SIBs are also required to have a minimum amount of eligible unsecured long-term debt equal to the greater of (i) 6.00% of RWAs plus our applicable G-SIB capital surcharge calculated under method two and (ii) 4.50% of the total leverage exposure. Under the Proposed SLR rules, the 2.00% external TLAC leverage buffer would be replaced with a buffer equal to one-half of our applicable G-SIB capital surcharge, and the leverage component for calculating the minimum amount of eligible unsecured long-term debt would be modified from 4.50% of total leverage exposure to 2.50% of total leverage exposure plus one-half of our applicable G-SIB capital surcharge. As of September 30, 2020, our eligible external TLAC as a percentage of total risk-weighted assets was 25.76% compared with a required minimum of 22.00%. Similar to the risk-based capital requirements, our minimum TLAC requirement is assessed based on the greater of RWAs determined under the Standardized and Advanced approaches.

OTHER REGULATORY CAPITAL AND LIQUIDITY MATTERS As discussed in the “Risk Management – Asset/ Liability Management – Liquidity and Funding – Liquidity Standards” section in this Report, federal banking regulators have issued a final rule regarding the U.S. implementation of the Basel III LCR and a proposed rule regarding the NSFR.

Capital Planning and Stress Testing

Our planned long-term capital structure is designed to meet regulatory and market expectations. We believe that our long-term targeted capital structure enables us to invest in and grow our business, satisfy our customers’ financial needs in varying environments, access markets, and maintain flexibility to return capital to our shareholders. Our long-term targeted capital structure also considers capital levels sufficient to exceed capital requirements including the G-SIB capital surcharge. Accordingly, based on the final Basel III capital rules under the lower of the Standardized or Advanced Approaches CET1 capital ratios, we currently target a long-term CET1 capital ratio at or in excess of 10.00%, which includes a 2.00% G-SIB capital surcharge. Our capital targets are subject to change based on various factors, including changes to the regulatory capital framework and expectations for large banks promulgated by bank regulatory agencies, changes to the regulatory minimums for our capital ratios (including changes to our stress capital buffer), planned capital actions, changes in our risk profile and other factors.

Under the FRB’s capital plan rule, large BHCs are required to submit capital plans annually for review to determine if the FRB has any objections before making any capital distributions. The rule requires updates to capital plans in the event of material changes in a BHC’s risk profile, including as a result of any significant acquisitions. The FRB assesses, among other things, the overall financial condition, risk profile, and capital adequacy of BHCs when evaluating capital plans.

Our 2020 capital plan, which was submitted on April 3, 2020, as part of CCAR, included a comprehensive capital outlook supported by an assessment of expected sources and uses of capital over a given planning horizon under a range of expected and stress scenarios. As part of the 2020 CCAR, the FRB also generated a supervisory stress test, which assumed a sharp decline in the economy and significant decline in asset pricing using the information provided by the Company to estimate performance. The FRB reviewed the supervisory stress test

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Capital Management (continued)

results both as required under the Dodd-Frank Act using a common set of capital actions for all large BHCs and by taking into account the Company’s proposed capital actions. The FRB published its supervisory stress test results as required under the Dodd-Frank Act on June 25, 2020.

On June 25, 2020, the FRB also announced that it was requiring large BHCs, including Wells Fargo, to update and resubmit their capital plans within 45 days after the FRB provides updated scenarios. The FRB released the updated scenarios on September 17, 2020, and has announced that it will release BHC-specific results under the updated scenarios by the end of 2020.

On September 30, 2020, the FRB announced that it was extending through fourth quarter 2020 measures it announced on June 25, 2020, prohibiting large BHCs subject to the FRB's capital plan rule, including Wells Fargo, from making any capital distribution (excluding any capital distribution arising from the issuance of a capital instrument eligible for inclusion in the numerator of a regulatory capital ratio), unless otherwise approved by the FRB. The FRB has generally authorized BHCs to (i) make share repurchases relating to issuances of common stock related to employee stock ownership plans; (ii) provided that the BHC does not increase the amount of its common stock dividends, pay common stock dividends that do not exceed an amount equal to the average of the BHC’s net income for the four preceding calendar quarters, unless otherwise specified by the FRB; and (iii) make scheduled payments on additional tier 1 and tier 2 capital instruments. These provisions may be extended by the FRB quarter-by-quarter.

Concurrently with CCAR, federal banking regulators also require large BHCs and banks to conduct their own stress tests to evaluate whether the institution has sufficient capital to continue to operate during periods of adverse economic and financial conditions. These stress testing requirements set forth the timing and type of stress test activities large BHCs and banks must undertake as well as rules governing stress testing controls, oversight and disclosure requirements. We submitted the results of our stress test to the FRB and disclosed a summary of the results in June 2020.

Securities Repurchases

From time to time the Board authorizes the Company to repurchase shares of our common stock. Although we announce when the Board authorizes share repurchases, we typically do not give any public notice before we repurchase our shares. Future stock repurchases may be private or open-market repurchases, including block transactions, accelerated or delayed block transactions, forward repurchase transactions, and similar transactions. Additionally, we may enter into plans to purchase stock that satisfy the conditions of Rule 10b5-1 of the Securities Exchange Act of 1934. Various factors determine the amount of our share repurchases, including our capital requirements, the number of shares we expect to issue for employee benefit plans and acquisitions, market conditions (including the trading price of our stock), and regulatory and legal considerations, including the FRB’s response to our capital plan and to changes in our risk profile. Due to the various factors impacting the amount of our share repurchases and the fact that we tend to be in the market regularly to satisfy repurchase considerations under our capital plan, our share repurchases occur at various price levels. We may suspend share repurchase activity at any time.

On September 30, 2020, the FRB announced that it was extending through fourth quarter 2020 measures it announced on June 25, 2020, prohibiting large BHCs subject to the FRB’s capital plan rule, including Wells Fargo, from making capital distributions, subject to certain limited exceptions that are described in the “Capital Planning and Stress Testing” section above.

At September 30, 2020, we had remaining Board authority to repurchase approximately 167 million shares, subject to regulatory and legal conditions. For additional information about share repurchases during third quarter 2020, see Part II, Item 2 in this Report.

Historically, our policy has been to repurchase shares under the “safe harbor” conditions of Rule 10b-18 of the Securities Exchange Act of 1934 including a limitation on the daily volume of repurchases. Rule 10b-18 imposes an additional daily volume limitation on share repurchases during a pending merger or acquisition in which shares of our stock will constitute some or all of the consideration. Our management may determine that during a pending stock merger or acquisition when the safe harbor would otherwise be available, it is in our best interest to repurchase shares in excess of this additional daily volume limitation. In such cases, we intend to repurchase shares in compliance with the other conditions of the safe harbor, including the standing daily volume limitation that applies whether or not there is a pending stock merger or acquisition.

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Regulatory Matters

Since the enactment of the Dodd-Frank Act in 2010, the U.S. financial services industry has been subject to a significant increase in regulation and regulatory oversight initiatives. This increased regulation and oversight has substantially changed how most U.S. financial services companies conduct business and has increased their regulatory compliance costs.

For a discussion of certain consent orders applicable to the Company, see the “Overview” section in this Report. The following supplements our discussion of the other significant regulations and regulatory oversight initiatives that have affected or may affect our business contained in the “Regulatory Matters” and “Risk Factors” sections in our 2019 Form 10-K and in our 2020 First and Second Quarter Reports on Form 10-Q.

REGULATORY DEVELOPMENTS RELATED TO COVID-19 In response to the COVID-19 pandemic and related events, federal banking regulators have undertaken a number of measures to help stabilize the banking sector, support the broader economy, and facilitate the ability of banking organizations like Wells Fargo to continue lending to consumers and businesses. For example, in order to facilitate the Coronavirus Aid, Relief and Economic Security Act (CARES Act), federal banking regulators issued rules designed to encourage financial institutions to participate in stimulus measures, such as the Small Business Administration’s Paycheck Protection Program and the FRB’s Main Street Lending Program. Similarly, the FRB launched a number of lending facilities designed to enhance liquidity and the functioning of markets, including facilities covering money market mutual funds and term asset-backed securities loans. Federal banking regulators also issued several rules amending the regulatory capital and TLAC rules and other prudential regulations to ease certain restrictions on banking organizations and encourage the use of certain FRB-established facilities in order to further promote lending to consumers and businesses.

In addition, the OCC and the FRB issued guidelines for banks and BHCs related to working with customers affected by the COVID-19 pandemic, including guidance with respect to waiving fees, offering repayment accommodations, and providing payment deferrals. Any current or future rules, regulations, and guidance related to the COVID-19 pandemic and its impacts could require us to change certain of our business practices, reduce our revenue and earnings, impose additional costs on us, or otherwise adversely affect our business operations and/or competitive position.

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Critical Accounting Policies

Our significant accounting policies (see Note 1 (Summary of Significant Accounting Policies) to Financial Statements in our 2019 Form 10-K) are fundamental to understanding our results of operations and financial condition because they require that we use estimates and assumptions that may affect the value of our assets or liabilities and financial results. Five of these policies are critical because they require management to make difficult, subjective and complex judgments about matters that are inherently uncertain and because it is likely that materially different amounts would be reported under different conditions or using different assumptions. These policies govern:

•the allowance for credit losses (ACL);

•the valuation of residential MSRs;

•the fair value of financial instruments;

•income taxes; and

•liability for contingent litigation losses.

Management and the Board’s Audit Committee have reviewed and approved these critical accounting policies. These policies are described further in the “Financial Review – Critical Accounting Policies” section and Note 1 (Summary of Significant Accounting Policies) to Financial Statements in our 2019 Form 10-K. In connection with our adoption of CECL on January 1, 2020, we have updated our critical accounting policy for the allowance for credit losses.

Allowance for Credit Losses

We maintain an ACL for loans, which is management’s estimate of the expected credit losses in the loan portfolio and unfunded credit commitments, at the balance sheet date, excluding loans and unfunded credit commitments carried at fair value or held for sale. Additionally, we maintain an allowance for credit losses for debt securities classified as either held-to-maturity (HTM) or available-for-sale (AFS), other financial assets measured at amortized cost, net investments in leases, and other off-balance sheet credit exposures. In connection with our adoption of CECL, we updated our approach for estimating expected credit losses, which includes new areas for management judgment, described more fully below, and updated our accounting policies. For additional information, see Note 1 (Summary of Significant Accounting Policies) to Financial Statements in this Report.

For loans and HTM debt securities, the ACL is measured based on the remaining contractual term of the financial asset (including off-balance sheet credit exposures) adjusted, as appropriate, for prepayments and permitted extension options using historical experience, current conditions, and forecasted information. For AFS debt securities, the ACL is measured using a discounted cash flow approach and is limited to the difference between the fair value of the security and its amortized cost.

Changes in the ACL and, therefore, in the related provision for credit losses can materially affect net income. In applying the judgment and review required to determine the ACL, management considerations include the evaluation of past events, historical experience, changes in economic forecasts and conditions, customer behavior, collateral values, and the length of the initial loss forecast period, and other influences. From time to time, changes in economic factors or assumptions, business strategy, products or product mix, or debt security investment strategy, may result in a corresponding increase or decrease in our ACL. While our methodology attributes portions of the ACL to specific financial asset classes (loan and debt security portfolios) or loan portfolio segments (commercial and

consumer), the entire ACL is available to absorb credit losses of the Company.

Judgment is specifically applied in:

•Economic assumptions and the length of the initial loss forecast period. Forecasted economic variables, such as gross domestic product (GDP), unemployment rate or collateral asset prices, are used to estimate expected credit losses. While many of these economic variables are evaluated at the macro-economy level, some economic variables may be forecasted at more granular levels, for example, using the metro statistical area (MSA) level for unemployment rates, home prices and commercial real estate prices. Quarterly, we assess the length of the initial loss forecast period and have currently set the period to one year. Management exercises judgment when assigning weight to the three economic scenarios that are used to estimate future credit losses. The three scenarios include a most likely expectation of economic variables referred to as the base case scenario, as well as an optimistic (upside) scenario and a pessimistic (downside) scenario.

•Reversion of losses beyond the initial forecast period. We use a reversion approach to connect the losses estimated for our initial loss forecast period to the period of our historical loss forecast based on economic conditions at the measurement date. Our reversion methodology considers the type of portfolio, point in the credit cycle, expected length of recessions and recoveries, as well as other relevant factors. The length of reversion period varies by asset type – one year for shorter contractual term loans such as commercial loans and two years for longer contractual term loans such as real estate 1-4 family mortgage loans. We assess the reversion approach on a quarterly basis and the length of the reversion period by asset type annually.

•Historical loss expectations. At the end of the reversion period, we incorporate the changes in economic variables observed during representative historical time periods that include both recessions and expansions. This analysis is used to compute average losses for any given portfolio and its associated credit characteristics. Annually, we assess the historical time periods and ensure the average loss estimates are representative of our historical loss experience.

•Credit risk ratings applied to individual commercial loans, unfunded credit commitments, and debt securities. Individually assessed credit risk ratings are considered key credit variables in our modeled approaches to help assess probability of default and loss given default. Borrower quality ratings are aligned to the borrower’s financial strength and contribute to forecasted probability of default curves. Collateral quality ratings combined with forecasted collateral prices (as applicable) contribute to the forecasted severity of loss in the event of default. These credit risk ratings are reviewed by experienced senior credit officers and subjected to reviews by an internal team of credit risk specialists.

•Usage of credit loss estimation models. We use internally developed models that incorporate credit attributes and economic variables to generate estimates of credit losses. Management uses a combination of judgement and quantitative analytics in the determination of segmentation, modeling approach, and variables that are leveraged in the models. These models are validated in accordance with the Company’s policies by an internal model validation group. We routinely assess our model performance and apply

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adjustments when necessary to improve the accuracy of loss estimation. We also assess our models for limitations against the company-wide risk inventory to help ensure that we appropriately capture known and emerging risks in our estimate of expected credit losses and apply overlays as needed.

•Valuation of collateral. The current fair value of collateral is utilized to assess the expected credit losses when a financial asset is considered to be collateral dependent. We apply judgment when valuing the collateral either through appraisals, evaluation of the cash flows of the property, or other quantitative techniques. Decreases in collateral valuations support incremental charge-downs and increases in collateral valuation are included in the allowance for credit losses as a negative allowance when the financial asset has been previously written-down below current recovery value.

•Contractual term considerations. The remaining contractual term of a loan is adjusted for expected prepayments and certain expected extensions, renewals, or modifications. We extend the contractual term when we are not able to unconditionally cancel contractual renewals or extension options. We also incorporate into our allowance for credit losses any scenarios where we reasonably expect to provide an extension through a TDR.

•Qualitative factors which may not be adequately captured in the loss models. These amounts represent management’s judgment of risks inherent in the processes and assumptions used in establishing the ACL. We also consider economic environmental factors, modeling assumptions and performance, process risk, and other subjective factors, including industry trends and emerging risk assessments.

Sensitivity The ACL for loans is sensitive to changes in key assumptions which requires significant judgment to be used by management. Future amounts of the ACL for loans will be based on a variety of factors, including loan balance changes, portfolio credit quality, and general economic conditions. General economic conditions are forecasted using economic variables, which could have varying impacts on different financial assets or portfolios. Additionally, throughout numerous credit cycles, there are observed changes in economic variables such as the unemployment rate, GDP and real estate prices which may not move in a correlated manner as variables may move in opposite directions or differ across portfolios or geography.

Our sensitivity analysis does not represent management’s view of expected credit losses at the balance sheet date. We applied 50% weight to both the base case scenario and the downside scenario in our sensitivity analysis to reflect the potential for further economic deterioration from a COVID-19 resurgence. The outcomes of both scenarios were influenced by the duration, severity, and timing of changes in economic variables within those scenarios. The sensitivity analysis resulted in a hypothetical increase in the ACL for loans of approximately $2.3 billion at September 30, 2020. The hypothetical increase in our ACL for loans does not incorporate the impact of management judgment for qualitative factors applied in the current ACL for loans, which may have a positive or negative effect on the results. It is possible that others performing similar sensitivity analyses could reach different conclusions or results.

The sensitivity analysis excludes the ACL for debt securities given its size relative to the overall ACL. Management believes that the estimate for the ACL for loans was appropriate at the balance sheet date.

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Current Accounting Developments

Table 40 provides the significant accounting updates applicable to us that have been issued by the Financial Accounting Standards Board (FASB) but are not yet effective.

Table 40: Current Accounting Developments – Issued Standards

Description

Effective date and financial statement impact

ASU 2018-12 – Financial Services – Insurance (Topic 944): Targeted Improvements to the Accounting for Long-Duration Contracts and subsequent related updates

The Update requires all features in long-duration insurance contracts that meet the definition of a market risk benefit to be measured at fair value through earnings with changes in fair value attributable to our own credit risk recognized in other comprehensive income. Currently, two measurement models exist for these features, fair value and insurance accrual. The Update requires the use of a standardized discount rate and routine updates for insurance assumptions used in valuing the liability for future policy benefits for traditional long-duration contracts. The Update also simplifies the amortization of deferred acquisition costs.

The guidance becomes effective on January 1, 2022. Certain of our variable annuity reinsurance products meet the definition of market risk benefits and will require the associated insurance related reserves for these products to be measured at fair value as of the earliest period presented, with the cumulative effect on fair value for changes attributable to our own credit risk recognized in the beginning balance of accumulated other comprehensive income. The cumulative effect of the difference between fair value and carrying value, excluding the effect of our own credit, will be recognized in the opening balance of retained earnings. As of September 30, 2020, we held $1.2 billion in insurance-related reserves of which $583 million was in scope of the Update. A total of $531 million was associated with products that meet the definition of market risk benefits, and of this amount, $47 million was measured at fair value under current accounting standards. The market risk benefits are largely indexed to U.S. equity and fixed income markets. Upon adoption, we may incur periodic earnings volatility from changes in the fair value of market risk benefits generally due to the long duration of these contracts. We plan to economically hedge this volatility, where feasible. The ultimate impact of these changes will depend on the composition of our market risk benefits portfolio at the date of adoption. Changes in the accounting for the liability of future policy benefits for traditional long-duration contracts and deferred acquisition costs will be applied to all outstanding long-duration contracts on the basis of their existing carrying amounts at the beginning of the earliest period presented, and are not expected to be material.

The following Updates are applicable to us but are not expected to have a material impact on our consolidated financial statements:

•ASU 2020-10 - Codification Improvements

•ASU 2020-09 – Debt (Topic 470): Amendments to SEC Paragraphs Pursuant to SEC Release No. 33-10762

•ASU 2020-08 – Codification Improvements to Subtopic 310-20, Receivables-Nonrefundable Fees and Other Costs

•ASU 2020-06 – Debt – Debt with Conversion and Other Options (Subtopic 470-20) and Derivatives and Hedging – Contracts in Entity’s Own Equity (Subtopic 815-40): Accounting for Convertible Instruments and Contracts in an Entity’s Own Equity

•ASU 2020-01 – Investments – Equity Securities (Topic 321),

Investments – Equity Method and Joint Ventures (Topic 323), and Derivatives and Hedging (Topic 815): Clarifying the Interactions between Topic 321, Topic 323, and Topic 815 (a consensus of the FASB Emerging Issues Task Force)

•ASU 2019-12 – Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes

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Forward-Looking Statements

This document contains forward-looking statements. In addition, we may make forward-looking statements in our other documents filed or furnished with the Securities and Exchange Commission, and our management may make forward-looking statements orally to analysts, investors, representatives of the media and others. Forward-looking statements can be identified by words such as “anticipates,” “intends,” “plans,” “seeks,” “believes,” “estimates,” “expects,” “target,” “projects,” “outlook,” “forecast,” “will,” “may,” “could,” “should,” “can” and similar references to future periods. In particular, forward-looking statements include, but are not limited to, statements we make about: (i) the future operating or financial performance of the Company, including our outlook for future growth; (ii) our noninterest expense and efficiency ratio; (iii) future credit quality and performance, including our expectations regarding future loan losses, our allowance for credit losses, and the economic scenarios considered to develop the allowance; (iv) our expectations regarding net interest income and net interest margin; (v) loan growth or the reduction or mitigation of risk in our loan portfolios; (vi) future capital or liquidity levels, ratios or targets; (vii) the performance of our mortgage business and any related exposures; (viii) the expected outcome and impact of legal, regulatory and legislative developments, as well as our expectations regarding compliance therewith; (ix) future common stock dividends, common share repurchases and other uses of capital; (x) our targeted range for return on assets, return on equity, and return on tangible common equity; (xi) expectations regarding our effective income tax rate; (xii) the outcome of contingencies, such as legal proceedings; and (xiii) the Company’s plans, objectives and strategies.

Forward-looking statements are not based on historical facts but instead represent our current expectations and assumptions regarding our business, the economy and other future conditions. Because forward-looking statements relate to the future, they are subject to inherent uncertainties, risks and changes in circumstances that are difficult to predict. Our actual results may differ materially from those contemplated by the forward-looking statements. We caution you, therefore, against relying on any of these forward-looking statements. They are neither statements of historical fact nor guarantees or assurances of future performance. While there is no assurance that any list of risks and uncertainties or risk factors is complete, important factors that could cause actual results to differ materially from those in the forward-looking statements include the following, without limitation:

•current and future economic and market conditions, including the effects of declines in housing prices, high unemployment rates, U.S. fiscal debt, budget and tax matters, geopolitical matters, and any slowdown in global economic growth;

•the effect of the COVID-19 pandemic, including on our credit quality and business operations, as well as its impact on general economic and financial market conditions;

•our capital and liquidity requirements (including under regulatory capital standards, such as the Basel III capital standards) and our ability to generate capital internally or raise capital on favorable terms;

•financial services reform and other current, pending or future legislation or regulation that could have a negative effect on our revenue and businesses, including the Dodd-Frank Act and other legislation and regulation relating to bank products and services;

•developments in our mortgage banking business, including the extent of the success of our mortgage loan modification efforts, the amount of mortgage loan repurchase demands that we receive, any negative effects relating to our mortgage servicing, loan modification or foreclosure practices, and the effects of regulatory or judicial requirements or guidance impacting our mortgage banking business and any changes in industry standards;

•our ability to realize any efficiency ratio or expense target as part of our expense management initiatives, including as a result of business and economic cyclicality, seasonality, changes in our business composition and operating environment, growth in our businesses and/or acquisitions, and unexpected expenses relating to, among other things, litigation and regulatory matters;

•the effect of the current interest rate environment or changes in interest rates or in the level or composition of our assets or liabilities on our net interest income, net interest margin and our mortgage originations, mortgage servicing rights and mortgage loans held for sale;

•significant turbulence or a disruption in the capital or financial markets, which could result in, among other things, reduced investor demand for mortgage loans, a reduction in the availability of funding or increased funding costs, and declines in asset values and/or recognition of impairments of securities held in our debt securities and equity securities portfolios;

•the effect of a fall in stock market prices on our investment banking business and our fee income from our brokerage, asset and wealth management businesses;

•negative effects from the retail banking sales practices matter and from other instances where customers may have experienced financial harm, including on our legal, operational and compliance costs, our ability to engage in certain business activities or offer certain products or services, our ability to keep and attract customers, our ability to attract and retain qualified employees, and our reputation;

•resolution of regulatory matters, litigation, or other legal actions, which may result in, among other things, additional costs, fines, penalties, restrictions on our business activities, reputational harm, or other adverse consequences;

•a failure in or breach of our operational or security systems or infrastructure, or those of our third-party vendors or other service providers, including as a result of cyber attacks;

•the effect of changes in the level of checking or savings account deposits on our funding costs and net interest margin;

•fiscal and monetary policies of the Federal Reserve Board;

•changes to U.S. tax guidance and regulations, as well as the effect of discrete items on our effective income tax rate;

•our ability to develop and execute effective business plans and strategies; and

•the other risk factors and uncertainties described under “Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2019, as supplemented by the “Risk Factors” section in this Report.

 

In addition to the above factors, we also caution that the amount and timing of any future common stock dividends or repurchases will depend on the earnings, cash requirements and financial condition of the Company, market conditions, capital requirements (including under Basel capital standards), common

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Forward-Looking Statements (continued)

stock issuance requirements, applicable law and regulations (including federal securities laws and federal banking regulations), and other factors deemed relevant by the Company’s Board of Directors, and may be subject to regulatory approval or conditions.

For additional information about factors that could cause actual results to differ materially from our expectations, refer to our reports filed with the Securities and Exchange Commission, including the discussion under “Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2019, as supplemented by the “Risk Factors” section in this Report, as filed with the Securities and Exchange Commission and available on its website at www.sec.gov1. 

Any forward-looking statement made by us speaks only as of the date on which it is made. Factors or events that could cause our actual results to differ may emerge from time to time, and it is not possible for us to predict all of them. We undertake no obligation to publicly update any forward-looking statement, whether as a result of new information, future developments or otherwise, except as may be required by law.

1 We do not control this website. Wells Fargo has provided this link for your convenience, but does not endorse and is not responsible for the content, links, privacy policy, or security policy of this website.

Forward-looking Non-GAAP Financial Measures. From time to time management may discuss forward-looking non-GAAP financial measures, such as forward-looking estimates or targets for return on average tangible common equity. We are unable to provide a reconciliation of forward-looking non-GAAP financial measures to their most directly comparable GAAP financial measures because we are unable to provide, without unreasonable effort, a meaningful or accurate calculation or estimation of amounts that would be necessary for the reconciliation due to the complexity and inherent difficulty in forecasting and quantifying future amounts or when they may occur. Such unavailable information could be significant to future results.

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Risk Factors

An investment in the Company involves risk, including the possibility that the value of the investment could fall substantially and that dividends or other distributions on the investment could be reduced or eliminated. For a discussion of risk factors that could adversely affect our financial results and condition, and the value of, and return on, an investment in the Company, we refer you to the “Risk Factors” section in our 2019 Form 10-K.

The following risk factor supplements the “Risk Factors” section in our 2019 Form 10-K.

The COVID-19 pandemic has adversely impacted our business and financial results, and the ultimate impact will depend on future developments, which are highly uncertain and cannot be predicted, including the scope and duration of the pandemic and actions taken by governmental authorities in response to the pandemic. The COVID-19 pandemic has negatively impacted the global economy, disrupted global supply chains, affected equity market valuations, created significant volatility and disruption in financial markets, and increased unemployment levels. In addition, the pandemic has resulted in restrictions and closures for many businesses, as well as the institution of social distancing and sheltering in place requirements in many states and communities. As a result, the demand for our products and services may continue to be significantly impacted, which could adversely affect our revenue. Furthermore, the pandemic could continue to result in the recognition of credit losses in our loan portfolios and increases in our allowance for credit losses, particularly if businesses remain closed, the impact on the global economy worsens, or more customers draw on their lines of credit or seek additional loans to help finance their businesses. Similarly, because of changing economic and market conditions affecting issuers, we may be required to recognize further impairments on the securities we hold, as well as reductions in other comprehensive income. Moreover, the persistence of adverse economic conditions and reduced revenue may adversely affect the fair value of our operating segments and underlying reporting units which may result in the impairment of goodwill or other long-lived assets. Our business operations may be further disrupted if significant portions of our workforce are unable to work effectively, including because of illness, quarantines, government actions, or other restrictions in connection with the pandemic, and we have already temporarily closed certain of our branches and offices.

Moreover, the pandemic has created additional operational and compliance risks, including the need to quickly implement and execute new programs and procedures for the products and services we offer our customers, provide enhanced safety measures for our employees and customers, comply with rapidly changing regulatory requirements, address any increased risk of fraudulent activity, and protect the integrity and functionality of our systems and networks as a larger number of our employees work remotely. The pandemic could also result in or contribute to additional downgrades to our credit ratings or credit outlook. In response to the pandemic, we have temporarily suspended certain mortgage foreclosure activities, and have provided fee waivers, payment deferrals, and other expanded assistance for credit card, automobile, mortgage, small business, personal and commercial lending customers, and future governmental actions may require these and other types of customer-related responses. In addition, we have reduced our common stock dividend and temporarily suspended share repurchases, and we could take, or be required to take, other capital actions in the future. The extent to which the COVID-19 pandemic impacts our business, results of operations, and financial condition, as well as our regulatory capital and liquidity ratios, will depend on future developments, which are highly uncertain and cannot be predicted, including the scope and duration of the pandemic and actions taken by governmental authorities and other third parties in response to the pandemic.

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Controls and Procedures

Disclosure Controls and Procedures

The Company’s management evaluated the effectiveness, as of September 30, 2020, of the Company’s disclosure controls and procedures. The Company’s chief executive officer and chief financial officer participated in the evaluation. Based on this evaluation, the Company’s chief executive officer and chief financial officer concluded that the Company’s disclosure controls and procedures were effective as of September 30, 2020.

Internal Control Over Financial Reporting

Internal control over financial reporting is defined in Rule 13a-15(f) promulgated under the Securities Exchange Act of 1934 as a process designed by, or under the supervision of, the Company’s principal executive and principal financial officers and effected by the Company’s Board, management and other personnel, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with U.S. generally accepted accounting principles (GAAP) and includes those policies and procedures that:

•pertain to the maintenance of records that in reasonable detail accurately and fairly reflect the transactions and dispositions of assets of the Company;

•provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with GAAP, and that receipts and expenditures of the Company are being made only in accordance with authorizations of management and directors of the Company; and

•provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of the Company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. No change occurred during third quarter 2020 that has materially affected, or is reasonably likely to materially affect, the Company’s internal control over financial reporting.

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Wells Fargo & Company and Subsidiaries
Consolidated Statement of Income (Unaudited)
			Quarter ended September 30,												Nine months ended September 30,
(in millions, except per share amounts)			2020						2019						2020						2019
Interest income
Debt securities			$	2,446					3,666						$	8,864					11,388
Mortgage loans held for sale			232						232						659						579
Loans held for sale			7						20						26						64
Loans			7,954						10,982						26,467						33,652
Equity securities			101						247						423						693
Other interest income			60						1,352						889						4,112
Total interest income			10,800						16,499						37,328						50,488
Interest expense
Deposits			314						2,324						2,641						6,563
Short-term borrowings			(12)						635						262						1,877
Long-term debt			1,038						1,780						3,515						5,607
Other interest expense			92						135						350						410
Total interest expense			1,432						4,874						6,768						14,457
Net interest income			9,368						11,625						30,560						36,031
Provision for credit losses:
Debt securities (1)			18						—						159						—
Loans			751						695						14,149						2,043
Net interest income after provision for credit losses			8,599						10,930						16,252						33,988
Noninterest income (2)
Deposit-related fees			1,299						1,480						3,888						4,289
Trust and investment fees			3,514						3,559						10,439						10,500
Card fees			912						1,027						2,601						2,996
Lending-related fees			352						374						1,025						1,116
Mortgage banking			1,590						466						2,286						1,932
Net gains from trading activities			361						276						1,232						862
Net gains on debt securities			264						3						713						148
Net gains (losses) from equity securities			649						956						(219)						2,392
Lease income			333						402						1,021						1,270
Other			220						1,842						869						3,667
Total noninterest income			9,494						10,385						23,855						29,172
Noninterest expense (3)
Personnel			8,624						8,604						25,863						26,309
Technology, telecommunications and equipment			791						821						2,261						2,340
Occupancy			851						760						2,437						2,196
Operating losses			1,219						1,920						2,902						2,405
Professional and outside services			1,760						1,737						5,042						4,956
Leases			291						272						795						869
Advertising and promotion			144						266						462						832
Restructuring charges			718						—						718						—
Other			831						819						2,348						2,657
Total noninterest expense			15,229						15,199						42,828						42,564
Income (loss) before income tax expense (benefit)			2,864						6,116						(2,721)						20,596
Income tax expense (benefit)			645						1,304						(3,113)						3,479
Net income before noncontrolling interests			2,219						4,812						392						17,117
Less: Net income from noncontrolling interests			184						202						83						441
Wells Fargo net income			$	2,035					4,610						$	309					16,676
Less: Preferred stock dividends and other			315						573						1,241						1,284
Wells Fargo net income (loss) applicable to common stock			$	1,720					4,037						$	(932)					15,392
Per share information
Earnings (loss) per common share			$	0.42					0.93						$	(0.23)					3.45
Diluted earnings (loss) per common share			0.42						0.92						(0.23)						3.43
Average common shares outstanding			4,123.8						4,358.5						4,111.4						4,459.1
Diluted average common shares outstanding (4)			4,132.2						4,389.6						4,111.4						4,489.5

(1)Prior to our adoption of Accounting Standards Update (ASU) 2016-13, Financial Instruments – Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments (CECL), on January 1, 2020, provision for credit losses from debt securities was not applicable and is therefore presented as $0 for both the third quarter and first nine months of 2019. For additional information, see Note 1 (Summary of Significant Accounting Policies) to Financial Statements in this Report.

(2)In third quarter 2020, service charges on deposit accounts, cash network fees, wire transfer and other remittance fees, and certain other fees were combined into a single line item for deposit-related fees; certain fees associated with lending activities were combined into a single line item for lending-related fees; and certain other fees were reclassified to other noninterest income. Prior period balances have been revised to conform with the current period presentation.

(3)In third quarter 2020, expenses for outside professional services, contract services, and outside data processing were combined into a single line item for professional and outside services expense; expenses for technology and equipment and telecommunications were combined into a single line item for technology, telecommunications and equipment expense; and certain other expenses were reclassified to other noninterest expense. Prior period balances have been revised to conform with the current period presentation.

(4)For the nine months ended September 30, 2020, diluted average common shares outstanding equaled average common shares outstanding because our securities convertible into common shares had an anti-dilutive effect.

The accompanying notes are an integral part of these statements.

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Wells Fargo & Company and Subsidiaries
Consolidated Statement of Comprehensive Income (Unaudited)
						Quarter ended September 30,												Nine months ended September 30,
(in millions)						2020						2019						2020						2019
Wells Fargo net income						$	2,035					4,610						309						16,676
Other comprehensive income (loss), before tax:
Debt securities:
Net unrealized gains arising during the period						96						652						1,582						5,192
Reclassification of net (gains) losses to net income						(95)						76						(357)						34
Derivative and hedging activities:
Net unrealized gains (losses) arising during the period						(70)						10						2						32
Reclassification of net losses to net income						52						75						165						233
Defined benefit plans adjustments:
Net actuarial and prior service losses arising during the period						(89)						—						(760)						(4)
Amortization of net actuarial loss, settlements and other to net income						68						33						205						101
Foreign currency translation adjustments:
Net unrealized gains (losses) arising during the period						74						(53)						(70)						3
Other comprehensive income, before tax						36						793						767						5,591
Income tax benefit (expense) related to other comprehensive income						13						(208)						(206)						(1,375)
Other comprehensive income, net of tax						49						585						561						4,216
Less: Other comprehensive income from noncontrolling interests						1						—						—						—
Wells Fargo other comprehensive income, net of tax						48						585						561						4,216
Wells Fargo comprehensive income						2,083						5,195						870						20,892
Comprehensive income from noncontrolling interests						185						202						83						441
Total comprehensive income						$	2,268					5,397						953						21,333

The accompanying notes are an integral part of these statements.

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Wells Fargo & Company and Subsidiaries
Consolidated Balance Sheet
(in millions, except shares)			Sep 30, 2020						Dec 31, 2019
Assets			(Unaudited)
Cash and due from banks			$	25,535					21,757
Interest-earning deposits with banks			221,235						119,493
Total cash, cash equivalents, and restricted cash			246,770						141,250
Federal funds sold and securities purchased under resale agreements			69,304						102,140
Debt securities:
Trading, at fair value			73,253						79,733
Available-for-sale, at fair value (includes amortized cost of $216,311 and $260,060, net of allowance for credit losses of $79 and $0) (1)			220,573						263,459
Held-to-maturity, at amortized cost, net of allowance for credit losses of $26 and $0 (fair value $189,434 and $156,860) (1)			182,595						153,933
Mortgage loans held for sale (includes $19,884 and $16,606 carried at fair value) (2)			23,307						23,342
Loans held for sale (includes $1,688 and $972 carried at fair value) (2)			1,697						977
Loans (includes $148 and $171 carried at fair value) (2)			920,082						962,265
Allowance for loan losses			(19,463)						(9,551)
Net loans			900,619						952,714
Mortgage servicing rights:
Measured at fair value			6,355						11,517
Amortized			1,325						1,430
Premises and equipment, net			8,977						9,309
Goodwill			26,387						26,390
Derivative assets			23,715						14,203
Equity securities (includes $25,053 and $41,936 carried at fair value) (2)			51,169						68,241
Other assets			86,174						78,917
Total assets (3)			$	1,922,220					1,927,555
Liabilities
Noninterest-bearing deposits			$	447,011					344,496
Interest-bearing deposits			936,204						978,130
Total deposits			1,383,215						1,322,626
Short-term borrowings			55,224						104,512
Derivative liabilities			13,767						9,079
Accrued expenses and other liabilities			72,271						75,163
Long-term debt			215,711						228,191
Total liabilities (4)			1,740,188						1,739,571
Equity
Wells Fargo stockholders’ equity:
Preferred stock			21,098						21,549
Common stock – $1-2/3 par value, authorized 9,000,000,000 shares; issued 5,481,811,474 shares			9,136						9,136
Additional paid-in capital			60,035						61,049
Retained earnings			160,913						166,697
Cumulative other comprehensive income (loss)			(750)						(1,311)
Treasury stock – 1,349,294,592 shares and 1,347,385,537 shares			(68,384)						(68,831)
Unearned ESOP shares			(875)						(1,143)
Total Wells Fargo stockholders’ equity			181,173						187,146
Noncontrolling interests			859						838
Total equity			182,032						187,984
Total liabilities and equity			$	1,922,220					1,927,555

(1)Prior to our adoption of CECL on January 1, 2020, the allowance for credit losses (ACL) related to available-for-sale (AFS) and held-to-maturity (HTM) debt securities was not applicable and is therefore presented as $0 at December 31, 2019. For additional information, see Note 1 (Summary of Significant Accounting Policies) to Financial Statements in this Report.

(2)Parenthetical amounts represent assets and liabilities that we are required to carry at fair value or for which we have elected the fair value option.

(3)Our consolidated assets at September 30, 2020, and December 31, 2019, included the following assets of certain variable interest entities (VIEs) that can only be used to settle the liabilities of those VIEs: Cash and due from banks, $16 million and $16 million; Interest-earning deposits with banks, $0 million and $284 million; Debt securities, $662 million and $540 million; Net loans, $10.6 billion and $13.2 billion; Derivative assets, $1 million and $1 million; Equity securities, $72 million and $118 million; Other assets, $214 million and $239 million; and Total assets, $11.6 billion and $14.4 billion, respectively.

(4)Our consolidated liabilities at September 30, 2020, and December 31, 2019, included the following VIE liabilities for which the VIE creditors do not have recourse to Wells Fargo: Short-term borrowings, $395 million and $401 million; Derivative liabilities, $1 million and $3 million; Accrued expenses and other liabilities, $229 million and $235 million; Long-term debt, $215 million and $587 million; and Total liabilities, $840 million and $1.2 billion, respectively. 

The accompanying notes are an integral part of these statements.

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Wells Fargo & Company and Subsidiaries
Consolidated Statement of Changes in Equity (Unaudited)
			Preferred stock												Common stock
(in millions, except shares)			Shares						Amount						Shares						Amount
Balance June 30, 2020			5,494,773						$	21,098					4,119,558,592						$	9,136
Net income
Other comprehensive income (loss), net of tax
Noncontrolling interests
Common stock issued															13,087,759
Common stock repurchased															(129,469)
Preferred stock redeemed			—						—
Preferred stock released by ESOP
Preferred stock converted to common shares			—						—						—
Common stock dividends
Preferred stock dividends
Stock incentive compensation expense
Net change in deferred compensation and related plans
Net change			—						—						12,958,290						—
Balance September 30, 2020			5,494,773						$	21,098					4,132,516,882						$	9,136
Balance June 30, 2019			9,184,169						$	23,021					4,419,591,197						$	9,136
Net income
Other comprehensive income (loss), net of tax
Noncontrolling interests
Common stock issued															5,834,645
Common stock repurchased															(159,099,263)
Preferred stock redeemed			(1,550,000)						(1,330)
Preferred stock released by ESOP
Preferred stock converted to common shares			(142,000)						(142)						2,815,225
Common stock dividends
Preferred stock dividends
Stock incentive compensation expense
Net change in deferred compensation and related plans
Net change			(1,692,000)						(1,472)						(150,449,393)						—
Balance September 30, 2019			7,492,169						$	21,549					4,269,141,804						$	9,136

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																														Quarter ended September 30,
																		Wells Fargo stockholders’ equity
Additional paid-in capital						Retained earnings						Cumulative other comprehensive income						Treasury stock						Unearned ESOP shares						Total Wells Fargo stockholders’ equity						Noncontrolling interests						Total equity
59,923						159,952						(798)						(69,050)						(875)						179,386						736						180,122
						2,035																								2,035						184						2,219
												48																		48						1						49
																														—						(62)						(62)
—						(343)												668												325												325
																		(3)												(3)												(3)
						—																								—												—
—																								—						—												—
—																		—												—												—
3						(416)																								(413)												(413)
						(315)																								(315)												(315)
136																														136												136
(27)																		1												(26)												(26)
112						961						48						666						—						1,787						123						1,910
60,035						160,913						(750)						(68,384)						(875)						181,173						859						182,032
60,625						164,551						(2,224)						(54,775)						(1,292)						199,042						995						200,037
						4,610																								4,610						202						4,812
												585																		585						—						585
																														—						(85)						(85)
(6)						(15)												299												278												278
																		(7,448)												(7,448)												(7,448)
						(220)																								(1,550)												(1,550)
(7)																								149						142												142
(1)																		143												—												—
23						(2,253)																								(2,230)												(2,230)
						(353)																								(353)												(353)
262																														262												262
(30)																		(4)												(34)												(34)
241						1,769						585						(7,010)						149						(5,738)						117						(5,621)
60,866						166,320						(1,639)						(61,785)						(1,143)						193,304						1,112						194,416

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Wells Fargo & Company and Subsidiaries
Consolidated Statement of Changes in Equity (Unaudited)
			Preferred stock												Common stock
(in millions, except shares)			Shares						Amount						Shares						Amount
Balance December 31, 2019			7,492,169						$	21,549					4,134,425,937						$	9,136
Cumulative effect from change in accounting policies (1)
Balance January 1, 2020			7,492,169						$	21,549					4,134,425,937						$	9,136
Net income
Other comprehensive income (loss), net of tax
Noncontrolling interests
Common stock issued															63,900,366
Common stock repurchased															(75,542,855)
Preferred stock redeemed			(1,828,720)						(2,215)
Preferred stock released by ESOP
Preferred stock converted to common shares			(249,176)						(249)						9,733,434
Preferred stock issued			80,500						2,013
Common stock dividends
Preferred stock dividends
Stock incentive compensation expense
Net change in deferred compensation and related plans
Net change			(1,997,396)						(451)						(1,909,055)						—
Balance September 30, 2020			5,494,773						$	21,098					4,132,516,882						$	9,136
Balance December 31, 2018			9,377,216						$	23,214					4,581,253,608						$	9,136
Cumulative effect from change in accounting policies (2)
Balance January 1, 2019			9,377,216						$	23,214					4,581,253,608						$	9,136
Net income
Other comprehensive income (loss), net of tax
Noncontrolling interests
Common stock issued															42,384,469
Common stock repurchased															(361,315,717)
Preferred stock redeemed			(1,550,000)						(1,330)
Preferred stock released by ESOP
Preferred stock converted to common shares			(335,047)						(335)						6,819,444
Preferred stock issued			—						—
Common stock dividends
Preferred stock dividends
Stock incentive compensation expense
Net change in deferred compensation and related plans
Net change			(1,885,047)						(1,665)						(312,111,804)						—
Balance September 30, 2019			7,492,169						$	21,549					4,269,141,804						$	9,136

(1)We adopted CECL effective January 1, 2020. For additional information, see Note 1 (Summary of Significant Accounting Policies) in this Report.

(2)Effective January 1, 2019, we adopted ASU 2016-02 – Leases (Topic 842) and subsequent related Updates, ASU 2017-08 – Receivables – Nonrefundable Fees and Other Costs (Subtopic 310-20): Premium Amortization on Purchased Callable Debt Securities.

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																														Nine months ended September 30,
																		Wells Fargo stockholders’ equity
Additional paid-in capital						Retained earnings						Cumulative other comprehensive income						Treasury stock						Unearned ESOP shares						Total Wells Fargo stockholders’ equity						Noncontrolling interests						Total equity
61,049						166,697						(1,311)						(68,831)						(1,143)						187,146						838						187,984
						991						—																		991												991
61,049						167,688						(1,311)						(68,831)						(1,143)						188,137						838						188,975
						309																								309						83						392
												561																		561						—						561
																														—						(62)						(62)
207						(1,200)												3,362												2,369												2,369
																		(3,412)												(3,412)												(3,412)
17						(272)																								(2,470)												(2,470)
(19)																								268						249												249
(243)																		492												—												—
(45)																														1,968												1,968
41						(4,643)																								(4,602)												(4,602)
						(969)																								(969)												(969)
437																														437												437
(1,409)																		5												(1,404)												(1,404)
(1,014)						(6,775)						561						447						268						(6,964)						21						(6,943)
60,035						160,913						(750)						(68,384)						(875)						181,173						859						182,032
60,685						158,163						(6,336)						(47,194)						(1,502)						196,166						900						197,066
						(492)						481																		(11)												(11)
60,685						157,671						(5,855)						(47,194)						(1,502)						196,155						900						197,055
						16,676																								16,676						441						17,117
												4,216																		4,216						—						4,216
																														—						(229)						(229)
(8)						(382)												2,206												1,816												1,816
																		(17,166)												(17,166)												(17,166)
—						(220)																								(1,550)												(1,550)
(24)																								359						335												335
(16)																		351												—												—
—																														—												—
62						(6,361)																								(6,299)												(6,299)
						(1,064)																								(1,064)												(1,064)
1,053																														1,053												1,053
(886)																		18												(868)												(868)
181						8,649						4,216						(14,591)						359						(2,851)						212						(2,639)
60,866						166,320						(1,639)						(61,785)						(1,143)						193,304						1,112						194,416

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Wells Fargo & Company and Subsidiaries
Consolidated Statement of Cash Flows (Unaudited)
			Nine months ended September 30,
(in millions)			2020						2019
Cash flows from operating activities:
Net income before noncontrolling interests			$	392					17,117
Adjustments to reconcile net income to net cash provided by operating activities:
Provision for credit losses			14,308						2,043
Changes in fair value of MSRs, MLHFS and LHFS carried at fair value			4,434						3,704
Depreciation, amortization and accretion			6,444						4,940
Other net (gains) losses			6,753						(2,888)
Stock-based compensation			1,337						1,885
Originations and purchases of mortgage loans held for sale			(134,318)						(109,609)
Proceeds from sales of and paydowns on mortgage loans held for sale			87,350						70,676
Net change in:
Debt and equity securities, held for trading			58,969						17,104
Loans held for sale			(669)						241
Deferred income taxes			(1,647)						(3,142)
Derivative assets and liabilities			(5,823)						(2,397)
Other assets			(9,482)						(6,320)
Other accrued expenses and liabilities			(3,232)						953
Net cash provided (used) by operating activities			24,816						(5,693)
Cash flows from investing activities:
Net change in:
Federal funds sold and securities purchased under resale agreements			32,836						(22,844)
Available-for-sale debt securities:
Proceeds from sales			40,709						7,709
Prepayments and maturities			59,393						30,362
Purchases			(54,010)						(44,460)
Held-to-maturity debt securities:
Paydowns and maturities			22,767						9,154
Purchases			(41,758)						(2,929)
Equity securities, not held for trading:
Proceeds from sales and capital returns			10,344						4,104
Purchases			(6,518)						(4,595)
Loans:
Loans originated by banking subsidiaries, net of principal collected			33,296						(15,133)
Proceeds from sales (including participations) of loans held for investment			6,828						10,416
Purchases (including participations) of loans			(1,036)						(1,574)
Principal collected on nonbank entities’ loans			7,150						2,990
Loans originated by nonbank entities			(8,703)						(3,816)
Proceeds from sales of foreclosed assets and short sales			967						1,992
Other, net			(223)						1,519
Net cash provided (used) by investing activities			102,042						(27,105)
Cash flows from financing activities:
Net change in:
Deposits			60,589						22,005
Short-term borrowings			(49,288)						18,121
Long-term debt:
Proceeds from issuance			37,901						40,220
Repayment			(61,151)						(45,940)
Preferred stock:
Proceeds from issuance			1,968						—
Redeemed			(2,470)						(1,550)
Cash dividends paid			(910)						(1,005)
Common stock:
Proceeds from issuance			513						356
Stock tendered for payment of withholding taxes			(326)						(283)
Repurchased			(3,412)						(17,166)
Cash dividends paid			(4,454)						(6,118)
Net change in noncontrolling interests			(67)						(221)
Other, net			(231)						(177)
Net cash provided (used) by financing activities			(21,338)						8,242
Net change in cash, cash equivalents, and restricted cash			105,520						(24,556)
Cash, cash equivalents, and restricted cash at beginning of period			141,250						173,287
Cash, cash equivalents, and restricted cash at end of period			$	246,770					148,731
Supplemental cash flow disclosures:
Cash paid for interest			$	7,099					14,505
Cash paid for income taxes			2,360						5,248

The accompanying notes are an integral part of these statements. See Note 1 (Summary of Significant Accounting Policies) for noncash activities.

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See the Glossary of Acronyms at the end of this Report for terms used throughout the Financial Statements and related Notes. 

Note 1:  Summary of Significant Accounting Policies

Wells Fargo & Company is a diversified financial services company. We provide banking, trust and investments, mortgage banking, investment banking, retail banking, brokerage, and consumer and commercial finance through banking locations, the internet and other distribution channels to consumers, businesses and institutions in all 50 states, the District of Columbia, and in foreign countries. When we refer to “Wells Fargo,” “the Company,” “we,” “our” or “us,” we mean Wells Fargo & Company and Subsidiaries (consolidated). Wells Fargo & Company (the Parent) is a financial holding company and a bank holding company. We also hold a majority interest in a real estate investment trust, which has publicly traded preferred stock outstanding.

Our accounting and reporting policies conform with U.S. generally accepted accounting principles (GAAP) and practices in the financial services industry. For discussion of our significant accounting policies, see Note 1 (Summary of Significant Accounting Policies) in our Annual Report on Form 10-K for the year ended December 31, 2019 (2019 Form 10-K).

To prepare the financial statements in conformity with GAAP, management must make estimates based on assumptions about future economic and market conditions (for example, unemployment, market liquidity, real estate prices, etc.) that affect the reported amounts of assets and liabilities at the date of the financial statements, income and expenses during the reporting period and the related disclosures. Although our estimates contemplate current conditions and how we expect them to change in the future, it is reasonably possible that actual conditions could be worse than anticipated in those estimates, which could materially affect our results of operations and financial condition. Management has made significant estimates in several areas, including:

•allowance for credit losses (Note 6 (Loans and Related Allowance for Credit Losses);

•valuations of residential mortgage servicing rights (MSRs) (Note 10 (Securitizations and Variable Interest Entities) and Note 11 (Mortgage Banking Activities));

•valuations of financial instruments (Note 15 (Derivatives) and Note 16 (Fair Values of Assets and Liabilities));

•liabilities for contingent litigation losses (Note 14 (Legal Actions)); and

•income taxes.

Actual results could differ from those estimates.

These unaudited interim financial statements reflect all adjustments that are, in the opinion of management, necessary for a fair statement of the results for the periods presented. These adjustments are of a normal recurring nature, unless otherwise disclosed in this Form 10-Q. The results of operations in the interim financial statements do not necessarily indicate the results that may be expected for the full year. The interim financial information should be read in conjunction with our 2019 Form 10-K.

 

Accounting Standards Adopted in 2020

In 2020, we adopted the following new accounting guidance:

•Accounting Standards Update (ASU or Update) 2020-04 – Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting

•ASU 2019-04 – Codification Improvements to Topic 326, Financial Instruments – Credit Losses, Topic 815, Derivatives and Hedging, and Topic 825, Financial Instruments. This Update includes guidance on recoveries of financial assets, which is included in the discussion for ASU 2016-13 below.

•ASU 2018-17 – Consolidation (Topic 810): Targeted Improvements to Related Party Guidance for Variable Interest Entities

•ASU 2018-15 – Intangibles – Goodwill and Other – Internal-Use Software (Subtopic 350-40): Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract (a consensus of the Financial Accounting Standards Board (FASB) Emerging Issues Task Force)

•ASU 2018-13 – Fair Value Measurement (Topic 820): Disclosure Framework – Changes to the Disclosure Requirements for Fair Value Measurement.

•ASU 2017-04 – Intangibles – Goodwill and Other (Topic 350): Simplifying the Test for Goodwill Impairment

•ASU 2016-13 – Financial Instruments – Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments and related subsequent Updates

ASU 2020-04 provides optional, temporary relief to ease the burden of accounting for reference rate reform activities that affect contractual modifications of floating rate financial instruments indexed to interbank offering rates (IBORs) and hedge accounting relationships. Modifications of qualifying contracts are accounted for as the continuation of an existing contract rather than as a new contract. Modifications of qualifying hedging relationships will not require discontinuation of the existing hedge accounting relationships. The application of the relief for qualifying existing hedging relationships may be made on a hedge-by-hedge basis and across multiple reporting periods.

We adopted ASU 2020-04 on April 1, 2020, and the guidance will be followed until the Update terminates on December 31, 2022. This guidance is applied on a prospective basis. The Update did not have a material impact on our consolidated financial statements.

ASU 2018-17 updates the guidance used by decision-makers of VIEs. Indirect interests held through related parties in common control arrangements will be considered on a proportional basis for determining whether fees paid to decision-makers and service providers are variable interests. This is consistent with how indirect interests held through related parties under common control are considered for determining whether a reporting entity must consolidate a VIE. The Update did not have a material impact on our consolidated financial statements.

ASU 2018-15 clarifies the accounting for implementation costs related to a cloud computing arrangement that is a service contract and enhances disclosures around implementation costs for internal-use software and cloud computing arrangements. The guidance aligns the requirements for capitalizing implementation costs incurred in a hosting arrangement that is a service contract with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use software (and hosting arrangements that include an internal-use

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Note 1: Summary of Significant Accounting Policies (continued)

software license). It also requires the expense related to the capitalized implementation costs be presented in the same line item in the statement of income as the fees associated with the hosting element of the arrangement and capitalized implementation costs be presented in the balance sheet in the same line item that a prepayment for the fees of the associated hosting arrangement are presented. The Update did not have a material impact on our consolidated financial statements.

ASU 2018-13 clarifies, eliminates and adds certain fair value measurement disclosure requirements for assets and liabilities, which affects our disclosures in Note 16 (Fair Values of Assets and Liabilities). Although the ASU became effective on January 1, 2020, it permitted early adoption of individual requirements without causing others to be early adopted and, as such, we partially adopted the Update during third quarter 2018 and the remainder of the requirements in first quarter 2020. The Update did not have a material impact on our consolidated financial statements.

ASU 2017-04 simplifies the goodwill impairment test by eliminating the requirement to assign the fair value of a reporting unit to all of the assets and liabilities of that unit (including any unrecognized intangible assets) as if the reporting unit had been acquired in a business combination. The Update requires that a goodwill impairment loss is recognized if the fair value of the reporting unit is less than the carrying amount, including goodwill. The goodwill impairment loss is limited to the amount of goodwill allocated to the reporting unit. The guidance did not change the qualitative assessment of goodwill. This guidance is applied on a prospective basis, and accordingly, the Update did not have a material impact on our consolidated financial statements.

ASU 2016-13 changes the accounting for the measurement of credit losses on loans and debt securities. For loans and held-to-maturity (HTM) debt securities, the Update requires a current expected credit loss (CECL) measurement to estimate the allowance for credit losses (ACL) for the remaining contractual term, adjusted for prepayments, of the financial asset (including off-balance sheet credit exposures) using historical experience, current conditions, and reasonable and supportable forecasts. Also, the Update eliminates the existing guidance for purchased credit-impaired (PCI) loans, but requires an allowance for purchased financial assets with more than an insignificant deterioration of credit since origination. In addition, the Update modifies the other-than-temporary impairment (OTTI) model for available-for-sale (AFS) debt securities to require an allowance for credit impairment instead of a direct write-down, which allows for reversal of credit impairments in future periods based on improvements in credit. Upon adoption, we recognized an overall decrease in our ACL of approximately $1.3 billion (pre-tax) as a cumulative effect adjustment from a change in accounting policies, which increased our retained earnings and regulatory capital amounts and ratios. Loans previously classified as PCI were automatically transitioned to purchased credit-deteriorated (PCD) classification. We recognized an ACL for these new PCD loans and made a corresponding adjustment to the loan balance, with no impact to net income or transition adjustment to retained earnings. For more information on the impact of CECL by type of financial asset, see Table 1.1 below.

Table 1.1: ASU 2016-13 Adoption Impact to Allowance for Credit Losses (1)

									Dec 31, 2019			ASU 2016-13 Adoption Impact						Jan 1, 2020
(in billions)			Balance Outstanding			ACL Balance			Coverage						ACL Balance			Coverage
Total commercial (2)			$	515.7		6.2			1.2		%	$	(2.9)		3.4			0.7		%
Real estate 1-4 family mortgage (3)			323.4			0.9			0.3			—			0.9			0.3
Credit card (4)			41.0			2.3			5.5			0.7			2.9			7.1
Automobile (4)			47.9			0.5			1.0			0.3			0.7			1.5
Other revolving credit and installment (4)			34.3			0.6			1.6			0.6			1.2			3.5
Total consumer			446.5			4.2			0.9			1.5			5.7			1.3
Total loans			962.3			10.5			1.1			(1.3)			9.1			0.9
Available-for-sale and held-to-maturity debt securities and other assets (5)			420.0			0.1			NM			—			0.1			NM
Total			$	1,382.3		10.6			NM			$	(1.3)		9.3			NM

NM – Not meaningful

(1)Amounts presented in this table may not equal the sum of its components due to rounding.

(2)Decrease reflecting shorter contractual maturities given limitation to contractual terms.

(3)Impact reflects an increase due to longer contractual terms, offset by expectation of recoveries in collateral value on mortgage loans previously written down significantly below current recovery value.

(4)Increase due to longer contractual terms or indeterminate maturities.

(5)Excludes other financial assets in the scope of CECL that do not have an allowance for credit losses based on the nature of the asset.

The adoption of ASU 2016-13 did not result in a change to accounting policies, except as noted herein. Our accounting policy for the ACL was updated and is now inclusive of loans, debt securities and other financing receivables. Other than the ACL and the elimination of PCI loans, there were no changes to accounting policies for loans as described in the 2019 Form 10-K. For debt securities, other than the policies with respect to the ACL, all of the current accounting policies, including those that changed as a result of CECL adoption, are included below under Debt Securities.

Debt Securities

Our investments in debt securities that are not held for trading purposes are classified as either debt securities available-for-sale (AFS) or held-to-maturity (HTM).

    Investments in debt securities for which the Company does not have the positive intent and ability to hold to maturity are classified as AFS. AFS debt securities are measured at fair value, with unrealized gains and losses reported in cumulative other comprehensive income (OCI), net of the allowance for credit losses and applicable income taxes. Investments in debt securities

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for which the Company has the positive intent and ability to hold to maturity are classified as HTM. HTM debt securities are measured at amortized cost, net of allowance for credit losses.

INTEREST INCOME AND GAIN/LOSS RECOGNITION Unamortized premiums and discounts are recognized in interest income over the contractual life of the security using the effective interest method, except for purchased callable debt securities carried at a premium. For purchased callable debt securities carried at a premium, the premium is amortized into interest income to the earliest call date using the effective interest method. As principal repayments are received on securities (e.g., mortgage-backed securities (MBS)), a proportionate amount of the related premium or discount is recognized in income so that the effective interest rate on the remaining portion of the security continues unchanged.

We recognize realized gains and losses on the sale of debt securities in net gains (losses) on debt securities within noninterest income using the specific identification method.

IMPAIRMENT AND CREDIT LOSSES Unrealized losses of AFS debt securities are driven by a number of factors, including changes in interest rates and credit spreads which impact most types of debt securities with additional considerations for certain types of debt securities:

•Debt securities of U.S. Treasury and federal agencies, including federal agency MBS, are not impacted by credit movements given the explicit or implicit guarantees provided by the U.S. government.

•Debt securities of U.S. states and political subdivisions are most impacted by changes in the relationship between municipal and term funding credit curves rather than by changes in the credit quality of the underlying securities.

•Structured securities, such as MBS and collateralized loan obligations (CLO), are also impacted by changes in projected collateral losses of assets underlying the security.

    For debt securities where fair value is less than amortized cost basis, we recognize impairment in earnings if we have the intent to sell the security or if it is more likely than not that we will be required to sell the security before recovery of its amortized cost basis. Impairment is recognized equal to the entire difference between the amortized cost basis and the fair value of the security and is classified as net gains (losses) from debt securities within noninterest income. Following the recognition of impairment, the security’s new amortized cost basis is the previous basis less impairment.

    For debt securities where fair value is less than amortized cost basis where we did not recognize impairment in earnings, we set up an allowance for credit losses as of the balance sheet date. See “Allowance for Credit Losses” section in this Note.

TRANSFERS BETWEEN CATEGORIES OF DEBT SECURITIES AFS debt securities transferred to the HTM classification are recorded at fair value and the unrealized gains or losses resulting from the transfer of these securities continue to be reported in cumulative OCI. The cumulative OCI balance is amortized into earnings over the same period as the unamortized premiums and discounts using the effective interest method. Any allowance for credit losses previously recorded under the AFS model on securities transferred to HTM is reversed and an allowance for credit losses is subsequently recorded under the HTM debt security model.

NONACCRUAL AND PAST DUE, AND CHARGE-OFF POLICIES We generally place debt securities on nonaccrual status using factors similar to those described for loans. When we place a debt security on nonaccrual status, we reverse the accrued unpaid interest receivable against interest income and suspend the amortization of premiums and accretion of discounts. If the ultimate collectability of the principal is in doubt on a nonaccrual debt security, any cash collected is first applied to reduce the security’s amortized cost basis to zero, followed by recovery of amounts previously charged off, and subsequently to interest income. Generally, we return a debt security to accrual status when all delinquent interest and principal become current under the contractual terms of the security and collectability of remaining principal and interest is no longer doubtful.

    Our debt securities are considered past due when contractually required principal or interest payments have not been made on the due dates.

    Our charge-off policy for debt securities are similar to those described for loans. Subsequent to charge-off, the debt security will be designated as nonaccrual and follow the process described above for any cash received.

Allowance for Credit Losses

The ACL is management’s estimate of the current expected credit losses in the loan portfolio and unfunded credit commitments, at the balance sheet date, excluding loans and unfunded credit commitments carried at fair value or held for sale. Additionally, we maintain an ACL on AFS and HTM debt securities, other financing receivables measured at amortized cost, and other off-balance sheet credit exposures. While we attribute portions of the allowance to specific financial asset classes (loan and debt security portfolios), loan portfolio segments (commercial and consumer) or major security type, the entire ACL is available to absorb credit losses of the Company.

Our ACL process involves procedures to appropriately consider the unique risk characteristics of our financial asset classes, portfolio segments, and major security types. For each loan portfolio segment and each major HTM debt security type, losses are estimated collectively for groups of loans or securities with similar risk characteristics. For loans and securities that do not share similar risk characteristics with other financial assets, the losses are estimated individually, which primarily includes our impaired large commercial loans and non-accruing HTM debt securities. For AFS debt securities, losses are estimated at the tax-lot level.

Our ACL amounts are influenced by a variety of factors, including changes in loan and debt security volumes, portfolio credit quality, and general economic conditions. General economic conditions are forecasted using economic variables which will create volatility as those variables change over time. See Table 1.2 for key economic variables used for our loan portfolios.

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Note 1: Summary of Significant Accounting Policies (continued)

Table 1.2: Key Economic Variables

Loan Portfolio						Key economic variables
Total commercial						• Gross domestic product • Commercial real estate asset prices, where applicable • Unemployment rate • Corporate investment-grade bond spreads
Real estate 1-4 family mortgage						• Home price index • Unemployment rate
Other consumer (including credit card, automobile, and other revolving credit and installment)						• Unemployment rate

    Our approach for estimating expected life-time credit losses for loans and debt securities includes the following key components:

•An initial loss forecast period of one year for all portfolio segments and classes of financing receivables and off-balance-sheet credit exposures. This period reflects management’s expectation of losses based on forward-looking economic scenarios over that time.

•A historical loss forecast period covering the remaining contractual term, adjusted for expected prepayments and certain expected extensions, renewals, or modifications, by portfolio segment and class of financing receivables based on the changes in key historical economic variables during representative historical expansionary and recessionary periods.

•A reversion period of up to two years to connect the losses estimated for our initial loss forecast period to the period of our historical loss forecast based on economic conditions at the measurement date. Our reversion methodology considers the type of portfolio, point in the credit cycle, expected length of recessions and recoveries, as well as other relevant factors.

•Utilization of discounted cash flow (DCF) methods to measure credit impairment for loans modified in a troubled debt restructuring, unless they are collateral dependent and measured at the fair value of the collateral. The DCF methods obtain estimated life-time credit losses using the initial and historical mean loss forecast periods described above.

•For AFS debt securities and certain beneficial interests classified as HTM, we utilize the DCF methods to measure the ACL, which incorporate expected credit losses using the conceptual components described above. The ACL on AFS debt securities is subject to a limitation based on the fair value of the debt securities (fair value floor).

The ACL for financial assets held at amortized cost and AFS debt securities will be reversible with immediate recognition of recovery in earnings if credit improves. The ACL for financial assets held at amortized cost is a valuation account that is deducted from, or added to, the amortized cost basis of the financial assets to present the net amount expected to be collected, which can include a negative allowance limited to the cumulative amounts previously charged off. For financial assets with an ACL estimated using DCF methods, changes in the ACL due to the passage of time are recorded in interest income. The ACL for AFS debt securities reflects the amount of unrealized loss related to expected credit losses, limited by the amount that fair value is less than the amortized cost basis, and cannot have an associated negative allowance.

For certain financial assets, such as residential real estate loans guaranteed by the Government National Mortgage Association (GNMA), an agency of the federal government, U. S. Treasury and Agency mortgage backed debt securities, as well as certain sovereign debt securities, the Company has not recognized an ACL as our expectation of nonpayment of the

amortized cost basis, based on historical losses, adjusted for current conditions and reasonable and supportable forecasts, is zero.

A financial asset is collateral-dependent when the borrower is experiencing financial difficulty and repayment is expected to be provided substantially through the sale or operation of the collateral. When a collateral-dependent financial asset is probable of foreclosure, we will measure the ACL based on the fair value of the collateral. If we intend to sell the underlying collateral, we will measure the ACL based on the collateral’s net realizable value (fair value of collateral, less estimated costs to sell). In most situations, based on our charge-off policies, we will immediately write-down the financial asset to the fair value of the collateral or net realizable value. For consumer loans, collateral-dependent financial assets may have collateral in the form of residential real estate, automobiles or other personal assets. For commercial loans, collateral-dependent financial assets may have collateral in the form of commercial real estate or other business assets.

We do not generally record an ACL for accrued interest receivables because uncollectible accrued interest is reversed through interest income in a timely manner in line with our non-accrual and past due policies for loans and debt securities. For consumer credit card and certain consumer lines of credit, we include an ACL for accrued interest and fees since these loans are not placed on nonaccrual status and written off until the loan is 180 days past due. Accrued interest receivables are included in other assets, except for certain revolving loans, such as credit card loans.

COMMERCIAL LOAN PORTFOLIO SEGMENT ACL METHODOLOGY Generally, commercial loans, which include net investments in lease financing, are assessed for estimated losses by grading each loan using various risk factors as identified through periodic reviews. Our estimation approach for the commercial portfolio reflects the estimated probability of default in accordance with the borrower’s financial strength and the severity of loss in the event of default, considering the quality of any underlying collateral. Probability of default and severity at the time of default are statistically derived through historical observations of default and losses after default within each credit risk rating. These estimates are adjusted as appropriate based on additional analysis of long-term average loss experience compared with previously forecasted losses, external loss data or other risks identified from current economic conditions and credit quality trends. The estimated probability of default and severity at the time of default are applied to loan equivalent exposures to estimate losses for unfunded credit commitments.

CONSUMER LOAN PORTFOLIO SEGMENT ACL METHODOLOGY For consumer loans, we determine the allowance at the individual loan level. When developing historical loss experience, we pool loans, generally by product types with similar risk characteristics, such as residential real estate mortgages and credit cards. As appropriate and to achieve greater accuracy, we may further stratify selected portfolios by sub-product, origination channel,

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vintage, loss type, geographic location and other predictive characteristics. We use pooled loan data such as historic delinquency and default and loss severity in the development of our consumer loan models, in addition to home price trends, unemployment trends, and other economic variables that may influence the frequency and severity of losses in the consumer portfolio.

AFS PORTFOLIO ACL METHODOLOGY We develop our ACL estimate for AFS debt securities by utilizing a security-level multi-scenario, probability-weighted discounted cash flow model based on a combination of past events, current conditions, as well as reasonable and supportable forecasts. The projected cash flows are discounted at the security’s effective interest rate, except for certain variable rate securities which are discounted using projections of future changes in interest rates, prepayable securities which are adjusted for estimated prepayments, and securities part of a fair value hedge which use hedge-adjusted assumptions. The ACL on an AFS debt security is limited to the difference between its amortized cost basis and fair value (fair value floor) and reversals of the allowance are permitted up to the amount previously recorded.

HTM PORTFOLIO ACL METHODOLOGY For most HTM debt securities, the ACL is measured using an expected loss model, similar to the methodology used for loans. Unlike AFS debt securities, the ACL on an HTM debt security is not limited to the fair value floor.

Certain beneficial interests categorized as HTM debt securities utilize a similar discounted cash flow model as described for AFS debt securities, without the limitation of the fair value floor.

OTHER QUALITATIVE FACTORS  The ACL includes amounts for qualitative factors which may not be adequately reflected in our loss models. These amounts represent management’s judgment of risks in the processes and assumptions used in establishing the ACL. Generally, these amounts are established at a granular level below our loan portfolio segments. We also consider economic environmental factors, modeling assumptions and performance, process risk, and other subjective factors, including industry trends and emerging risk assessments.

OFF-BALANCE SHEET CREDIT EXPOSURES Our off-balance sheet credit exposures include unfunded loan commitments (generally in the form of revolving lines of credit), financial guarantees not accounted for as insurance contracts or derivatives, including standby letters of credit, and other similar instruments. For off-balance sheet credit exposures, we recognize an ACL associated with the unfunded amounts. We do not recognize an ACL for commitments that are unconditionally cancelable at our discretion. Additionally, we recognize an ACL for financial guarantees that create off-balance sheet credit exposure, such as loans sold with credit recourse and factoring guarantees. ACL for off-balance sheet credit exposures are reported as a liability in accrued expenses and other liabilities on our consolidated balance sheet.

OTHER FINANCIAL ASSETS Other financial assets are evaluated for expected credit losses. These other financial assets include accounts receivable for fees, receivables from government-sponsored entities, such as Federal National Mortgage Association (FNMA) and Federal Home Loan Mortgage Corporation (FHLMC), and GNMA, and other accounts receivable from high-credit quality counterparties, such as central clearing

counterparties. Many of these financial assets are generally not expected to have an ACL as there is a zero loss expectation (for example, government guarantee) or no historical credit losses. Some financial assets, such as loans to employees, maintain an ACL that is presented on a net basis with the related amortized cost amounts in other assets on our consolidated balance sheet. Given the nature of these financial assets, provision for credit losses is not recognized separately from the regular income or expense associated with these financial assets.

Securities purchased under resale agreements are generally over-collateralized by securities or cash and are generally short-term in nature. We have elected the practical expedient for these financial assets given collateral maintenance provisions. These provisions require that we monitor the collateral value and customers are required to replenish collateral, if needed. Accordingly, we generally do not maintain an ACL for these financial assets.

PURCHASED CREDIT DETERIORATED FINANCIAL ASSETS Financial assets acquired that are of poor credit quality and with more than an insignificant evidence of credit deterioration since their origination or issuance are PCD assets. PCD assets are recorded at their purchase price plus an ACL estimated at the time of acquisition. Under this approach, there is no provision for credit losses recognized at acquisition; rather, there is a gross-up of the purchase price of the financial asset for the estimate of expected credit losses and a corresponding ACL recorded. Changes in estimates of expected credit losses after acquisition are recognized as provision for credit losses (or reversal of provision for credit losses) in subsequent periods. In general, interest income recognition for PCD financial assets is consistent with interest income recognition for the similar non-PCD financial asset.

Troubled Debt Restructuring and Other Relief Related to COVID-19

On March 25, 2020, the U.S. Senate approved the Coronavirus, Aid, Relief, and Economic Security Act (the CARES Act) providing optional, temporary relief from accounting for certain loan modifications as troubled debt restructurings (TDRs). Under the CARES Act, TDR relief is available to banks for loan modifications related to the adverse effects of Coronavirus Disease 2019 (COVID-19) (COVID-related modifications) granted to borrowers that are current as of December 31, 2019. TDR relief applies to COVID-related modifications made from March 1, 2020, until the earlier of December 31, 2020, or 60 days following the termination of the national emergency declared by the President of the United States. In first quarter 2020, we elected to apply the TDR relief provided by the CARES Act.

On April 7, 2020, federal banking regulators issued the Interagency Statement on Loan Modifications and Reporting for Financial Institutions Working with Customers Affected by the Coronavirus (Revised) (the Interagency Statement). The guidance in the Interagency Statement provides additional TDR relief as it clarifies that it is not necessary to consider the impact of the COVID-19 pandemic on the financial condition of a borrower in connection with a short-term (e.g., six months or less) COVID-related modification provided the borrower is current at the date the modification program is implemented.

For COVID-related modifications in the form of payment deferrals, delinquency status will not advance and loans that were accruing at the time the relief is provided will generally not be placed on nonaccrual status during the deferral period. COVID-related modifications that do not meet the provisions of the

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Note 1: Summary of Significant Accounting Policies (continued)

CARES Act or the Interagency Statement will be assessed for TDR classification.

On April 10, 2020, the FASB Staff issued Accounting for Lease Concessions Related to the Effects of the COVID-19 Pandemic, a question and answer guide (the guide). The guide provided an election for leases accounted for under Accounting Standards Codification (ASC) 842, Leases, that were modified due to COVID-19 and met certain criteria in order to not require a new

lease classification test upon modification. In second quarter 2020, we elected to apply the lease modification relief provided by the guide.

Supplemental Cash Flow Information

Significant noncash activities are presented in Table 1.3.

Table 1.3: Supplemental Cash Flow Information

			Nine months ended September 30,
(in millions)			2020						2019
Trading debt securities retained from securitization of mortgage loans held for sale (MLHFS)			$	39,626					31,517
Available-for-sale debt securities retained from securitization of MLHFS			2,710						—
Held-to-maturity debt securities retained from securitization of MLHFS			9,016						115
Transfers from (to) loans to (from) MLHFS			4,033						5,409
Transfers from available-for-sale debt securities to held-to-maturity debt securities			1,236						13,833
Operating lease ROU assets acquired with operating lease liabilities (1)			482						5,644

(1)Includes amounts attributable to new leases and changes from modified leases. The nine months ended September 30, 2019, balance also includes $4.9 billion from adoption of ASU 2016-02 – Leases (Topic 842).

Subsequent Events

We have evaluated the effects of events that have occurred subsequent to September 30, 2020, and, except as disclosed in Note 17 (Preferred Stock) and Note 19 (Employee Benefits and

Other Expenses), there have been no material events that would require recognition in our third quarter 2020 consolidated financial statements or disclosure in the Notes to the consolidated financial statements.

Note 2:  Restructuring Charges

The Company is pursuing various initiatives to reduce expenses and create a more efficient and streamlined organization. Actions from these initiatives may include reorganizing and simplifying business processes and structures, reducing headcount, optimizing third-party spending, and rationalizing our branch and administrative locations, which may include consolidations and closures. The evaluation of potential actions will continue in future periods.

Restructuring charges are recorded as a component of noninterest expense on our consolidated statement of income.

The following costs associated with these initiatives are included in restructuring charges

•Personnel costs – Primarily severance costs associated with headcount reductions with payments made over time in accordance with our severance plan.

•Facility closure costs – Write-downs and acceleration of depreciation and amortization of owned or leased assets for branch and administrative locations, as well as related decommissioning costs.

Table 2.1 provides details on our restructuring charges.

Table 2.1: Restructuring Charges

(in millions)			Personnel costs			Facility closure costs			Total
Restructuring charges			$	694		24			718
Payments and utilization			—			(24)			(24)
Accrual balance at September 30, 2020			$	694		—			694

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Note 3: Cash, Loan and Dividend Restrictions

Cash and cash equivalents may be restricted as to usage or withdrawal. Federal Reserve Board (FRB) regulations require that each of our subsidiary banks maintain reserve balances on deposit with the Federal Reserve Banks. Table 3.1 provides a summary of restrictions on cash equivalents in addition to the FRB reserve cash balance requirements.

Table 3.1: Nature of Restrictions on Cash Equivalents

(in millions)			Sep 30, 2020						Dec 31, 2019
Required reserve balance for the FRB (1)			$	—					11,374
Reserve balance for non-U.S. central banks			220						460
Segregated for benefit of brokerage customers under federal and other brokerage regulations			875						733
Related to consolidated variable interest entities (VIEs) that can only be used to settle liabilities of VIEs			16						300

(1)Effective March 26, 2020, the FRB reduced reserve requirement ratios to 0%. The amount for December 31, 2019, represents an average for the year ended December 31, 2019.

Federal laws and regulations limit the dividends that a national bank may pay. Our national bank subsidiaries could have declared additional dividends of $2.7 billion at September 30, 2020, without obtaining prior regulatory approval. We have elected to retain higher capital at our national bank subsidiaries in order to meet internal capital policy minimums and regulatory requirements. Our nonbank subsidiaries are also limited by certain federal and state statutory provisions and regulations covering the amount of dividends that may be paid in any given year. In addition, under a Support Agreement dated June 28, 2017, as amended and restated on June 26, 2019, among Wells Fargo & Company, the parent holding company (the “Parent”), WFC Holdings, LLC, an intermediate holding company and subsidiary of the Parent (the “IHC”), Wells Fargo Bank, N.A., Wells Fargo Securities, LLC, Wells Fargo Clearing Services, LLC, and certain other direct and indirect subsidiaries of the Parent designated as material entities for resolution planning purposes or identified as related support entities in our resolution plan, the IHC may be restricted from making dividend payments to the Parent if certain liquidity and/or capital metrics fall below defined triggers or if the Parent’s board of directors authorizes it to file a case under the U.S. Bankruptcy Code. Based on retained earnings at September 30, 2020, our nonbank subsidiaries could have declared additional dividends of $27.8 billion at September 30, 2020, without obtaining prior regulatory approval. For additional information see Note 3 (Cash, Loan and Dividend Restrictions) in our 2019 Form 10-K.

The FRB’s Capital Plan Rule (codified at 12 CFR 225.8 of Regulation Y) establishes capital planning and other requirements that govern capital distributions including dividends by certain large bank holding companies. The FRB has also published guidance regarding its supervisory expectations for capital planning, including capital policies regarding the process relating to common stock dividend and repurchase decisions in the FRB’s SR Letter 15-18. The Parent’s ability to make certain capital distributions is subject to review by the FRB as part of the Parent’s capital plan in connection with the FRB’s annual Comprehensive Capital Analysis and Review (CCAR). The Parent’s ability to take certain capital actions is also subject to the Parent meeting or exceeding certain regulatory capital minimums.

On September 30, 2020, the Board of Governors of the Federal Reserve System (FRB) announced that it was extending through fourth quarter 2020 measures it announced on June 25, 2020, prohibiting large bank holding companies (BHCs) subject to the FRB’s capital plan rule, including Wells Fargo, from making any capital distribution (excluding any capital distribution arising from the issuance of a capital instrument eligible for inclusion in the numerator of a regulatory capital ratio), unless otherwise approved by the FRB. The FRB has generally authorized BHCs to (i) make share repurchases relating to issuances of common stock related to employee stock ownership plans; (ii) provided that the BHC does not increase the amount of its common stock dividends, pay common stock dividends that do not exceed an amount equal to the average of the BHC’s net income for the four preceding calendar quarters, unless otherwise specified by the FRB; and (iii) make scheduled payments on additional tier 1 and tier 2 capital instruments. These provisions may be extended by the FRB quarter-by-quarter.

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Note 4:  Trading Activities

Table 4.1 presents a summary of our trading assets and liabilities measured at fair value through earnings.

Table 4.1: Trading Assets and Liabilities

(in millions)			Sep 30, 2020						Dec 31, 2019
Trading assets:
Debt securities			$	73,253					79,733
Equity securities			14,058						27,440
Loans held for sale			1,688						972
Gross trading derivative assets			57,990						34,825
Netting (1)			(35,662)						(21,463)
Total trading derivative assets			22,328						13,362
Total trading assets			111,327						121,507
Trading liabilities:
Short sale			18,779						17,430
Gross trading derivative liabilities			51,241						33,861
Netting (1)			(39,278)						(26,074)
Total trading derivative liabilities			11,963						7,787
Total trading liabilities			$	30,742					25,217

(1)Represents balance sheet netting for trading derivative asset and liability balances, and trading portfolio level counterparty valuation adjustments.

Table 4.2 provides a summary of the net interest income earned from trading securities, and net gains and losses due to the realized and unrealized gains and losses from trading activities.

Net interest income also includes dividend income on trading securities and dividend expense on trading securities we have sold, but not yet purchased.

Table 4.2: Net Interest Income and Net Gains (Losses) on Trading Activities

			Quarter ended Sep 30,												Nine months ended Sep 30,
(in millions)			2020						2019						2020						2019
Interest income:
Debt securities			$	546					790						$	1,971					2,323
Equity securities			68						157						273						415
Loans held for sale			6						20						24						63
Total interest income			620						967						2,268						2,801
Less: Interest expense			93						129						350						392
Net interest income			527						838						1,918						2,409
Net gains (losses) from trading activities (1):
Debt securities			214						451						2,898						1,540
Equity securities			1,381						(242)						(691)						3,061
Loans held for sale			14						5						26						15
Derivatives (2)			(1,248)						62						(1,001)						(3,754)
Total net gains from trading activities			361						276						1,232						862
Total trading-related net interest and noninterest income			$	888					1,114						$	3,150					3,271

(1)Represents realized gains (losses) from our trading activities and unrealized gains (losses) due to changes in fair value of our trading positions.

(2)Excludes economic hedging of mortgage banking and asset/liability management activities, for which hedge results (realized and unrealized) are reported with the respective hedged activities.

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Note 5:  Available-for-Sale and Held-to-Maturity Debt Securities

Table 5.1 provides the amortized cost, net of the allowance for credit losses, and fair value by major categories of available-for-sale debt securities, which are carried at fair value, and held-to-maturity debt securities, which are carried at amortized cost, net of allowance for credit losses. The net unrealized gains (losses) for available-for-sale debt securities are reported as a component of cumulative OCI, net of the allowance for credit losses and applicable income taxes. Information on debt securities held for trading is included in Note 4 (Trading Activities).

    Outstanding balances exclude accrued interest receivable on available-for-sale and held-to-maturity debt securities which are included in other assets. During the first nine months of 2020, we reversed accrued interest receivable on our available-for-sale and held-to-maturity debt securities by reversing interest income of $6 million. See Note 9 (Other Assets) for additional information on accrued interest receivable.

Table 5.1: Available-for-Sale and Held-to-Maturity Debt Securities Outstanding

(in millions)			Amortized cost, net (1)						Gross unrealized gains						Gross unrealized losses						Fair value
September 30, 2020
Available-for-sale debt securities:
Securities of U.S. Treasury and federal agencies			$	5,826					149						—						5,975
Securities of U.S. states and political subdivisions (2)			31,563						239						(291)						31,511
Mortgage-backed securities:
Federal agencies			130,717						4,582						(72)						135,227
Residential			539						3						(1)						541
Commercial			3,393						17						(67)						3,343
Total mortgage-backed securities			134,649						4,602						(140)						139,111
Corporate debt securities			5,687						131						(46)						5,772
Collateralized loan obligations			25,389						5						(380)						25,014
Other			13,197						80						(87)						13,190
Total available-for-sale debt securities			216,311						5,206						(944)						220,573
Held-to-maturity debt securities:
Securities of U.S. Treasury and federal agencies			48,587						1,765						(65)						50,287
Securities of U.S. states and political subdivisions			14,232						682						(4)						14,910
Federal agency and other mortgage-backed securities (3)			119,766						4,518						(57)						124,227
Other debt securities			10						—						—						10
Total held-to-maturity debt securities			182,595						6,965						(126)						189,434
Total (4)			$	398,906					12,171						(1,070)						410,007
December 31, 2019
Available-for-sale debt securities:
Securities of U.S. Treasury and federal agencies			$	14,948					13						(1)						14,960
Securities of U.S. states and political subdivisions (2)			39,381						992						(36)						40,337
Mortgage-backed securities:
Federal agencies			160,318						2,299						(164)						162,453
Residential			814						14						(1)						827
Commercial			3,899						41						(6)						3,934
Total mortgage-backed securities			165,031						2,354						(171)						167,214
Corporate debt securities			6,343						252						(32)						6,563
Collateralized loan obligations			29,153						25						(123)						29,055
Other			5,204						150						(24)						5,330
Total available-for-sale debt securities			260,060						3,786						(387)						263,459
Held-to-maturity debt securities:
Securities of U.S. Treasury and federal agencies			45,541						617						(19)						46,139
Securities of U.S. states and political subdivisions			13,486						286						(13)						13,759
Federal agency and other mortgage-backed securities (3)			94,869						2,093						(37)						96,925
Other debt securities			37						—						—						37
Total held-to-maturity debt securities			153,933						2,996						(69)						156,860
Total (4)			$	413,993					6,782						(456)						420,319

(1)Represents amortized cost of the securities, net of the allowance for credit losses of $79 million related to available-for-sale debt securities and $26 million related to held-to-maturity debt securities at September 30, 2020. Prior to our adoption of CECL on January 1, 2020, the allowance for credit losses related to available-for-sale and held-to-maturity debt securities was not applicable and is therefore presented as $0 at December 31, 2019. For additional information, see Note 1 (Summary of Significant Accounting Policies).

(2)Includes investments in tax-exempt preferred debt securities issued by investment funds or trusts that predominantly invest in tax-exempt municipal securities. The amortized cost net of allowance for credit losses and fair value of these types of securities was $5.6 billion at September 30, 2020, and $5.8 billion at December 31, 2019.

(3)Predominantly consists of federal agency mortgage-backed securities at both September 30, 2020 and December 31, 2019.

(4)We held available-for-sale and held-to-maturity debt securities from Federal National Mortgage Association (FNMA) and Federal Home Loan Mortgage Corporation (FHLMC) that each exceeded 10% of stockholders’ equity, with an amortized cost of $97.1 billion and $85.0 billion and a fair value of $100.9 billion and $88.1 billion at September 30, 2020 and an amortized cost of $98.5 billion and $84.1 billion and a fair value of $100.3 billion and $85.5 billion at December 31, 2019, respectively.

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Note 5: Available-for-Sale and Held-to-Maturity Debt Securities (continued)

Table 5.2 details the breakout of purchases of and transfers to held-to-maturity debt securities by major category of security.

Table 5.2: Held-to-Maturity Debt Securities Purchases and Transfers

			Quarter ended September 30,												Nine months ended September 30,
(in millions)			2020						2019						2020						2019
Purchases of held-to-maturity debt securities:
Securities of U.S. Treasury and federal agencies			$	—					—						$	3,016					—
Securities of U.S. states and political subdivisions			—						491						881						734
Federal agency and other mortgage-backed securities			23,683						3,108						46,578						3,161
Total purchases of held-to-maturity debt securities			23,683						3,599						50,475						3,895
Transfers from available-for-sale debt securities to held-to-maturity debt securities:
Securities of U.S. states and political subdivisions			1,236						4,354						1,236						5,912
Federal agency and other mortgage-backed securities			—						3,408						—						7,921
Total transfers from available-for-sale debt securities to held-to-maturity debt securities			$	1,236					7,762						$	1,236					13,833

Table 5.3 shows the composition of interest income, provision for credit losses, and gross realized gains and losses

from sales and impairment write-downs included in earnings related to available-for-sale and held-to-maturity debt securities (pre-tax).

Table 5.3: Income Statement Impacts for Available-for-Sale and Held-to-Maturity Debt Securities

			Quarter ended September 30,												Nine months ended September 30,
(in millions)			2020						2019						2020						2019
Interest income:
Available-for-sale			$	1,009					1,957						$	4,084					6,268
Held-to-maturity			891						919						2,809						2,797
Total interest income (1)			1,900						2,876						6,893						9,065
Provision for credit losses (2):
Available-for-sale			12						—						140						—
Held-to-maturity			6						—						19						—
Total provision for credit losses			18						—						159						—
Realized gains and losses (3):
Gross realized gains			264						21						768						223
Gross realized losses			—						(12)						(40)						(17)
Impairment write-downs included in earnings:
Credit-related (4)			—						—						—						(23)
Intent-to-sell			—						(6)						(15)						(35)
Total impairment write-downs included in earnings			—						(6)						(15)						(58)
Net realized gains			$	264					3						$	713					148

(1)Total interest income from debt securities excludes interest income from trading debt securities, which is disclosed in Note 4 (Trading Activities).

(2)Prior to our adoption of CECL on January 1, 2020, the provision for credit losses from debt securities was not applicable and is therefore presented as $0 for the prior period. For additional information, see Note 1 (Summary of Significant Accounting Policies).

(3)Realized gains and losses relate to available-for-sale debt securities. There were no realized gains or losses from held-to-maturity debt securities in all periods presented.

(4)For the third quarter and first nine months of 2020, credit-related impairment recognized in earnings is classified as provision for credit losses due to our adoption of CECL on January 1, 2020. For additional information, see Note 1 (Summary of Significant Accounting Policies).

Credit Quality

We monitor credit quality of debt securities by evaluating various attributes and utilize such information in our evaluation of the appropriateness of the allowance for credit losses. The credit quality indicators that we most closely monitor include credit ratings and delinquency status and are based on information as of our financial statement date.

CREDIT RATINGS Credit ratings express opinions about the credit quality of a debt security. We determine the credit rating of a security according to the lowest credit rating made available by national recognized statistical rating organizations (NRSROs).

Debt securities rated investment grade, that is those with ratings similar to BBB-/Baa3 or above, as defined by NRSROs, are generally considered by the rating agencies and market participants to be low credit risk. Conversely, debt securities rated below investment grade, labeled as “speculative grade” by the rating agencies, are considered to be distinctively higher credit risk than investment grade debt securities. For debt securities not rated by NRSROs, we determine an internal credit grade of the debt securities (used for credit risk management purposes) equivalent to the credit ratings assigned by major credit agencies. Substantially all of our debt securities were rated by NRSROs at September 30, 2020, and December 31, 2019.

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    Table 5.4 shows the percentage of fair value of available-for-sale debt securities and amortized cost of held-to-maturity debt

securities determined by those rated investment grade, inclusive of those based on internal credit grades.

Table 5.4: Investment Grade Debt Securities

			Available-for-Sale									Held-to-Maturity
($ in millions)			Fair value			% investment grade						Amortized cost			% investment grade
September 30, 2020
Total portfolio			$	220,573		99		%				182,621			99		%
Breakdown by category:
Securities of U.S. Treasury and federal agencies (1)			$	141,202		100		%				167,489			100		%
Securities of U.S. states and political subdivisions			31,511			99						14,245			100
Collateralized loan obligations			25,014			100						N/A			N/A
All other debt securities (2)			22,846			90						887			7
December 31, 2019
Total portfolio			$	263,459		99		%				153,933			99		%
Breakdown by category:
Securities of U.S. Treasury and federal agencies (1)			$	177,413		100		%				139,619			100		%
Securities of U.S. states and political subdivisions			40,337			99						13,486			100
Collateralized loan obligations			29,055			100						N/A			N/A
All other debt securities (2)			16,654			82						828			4

(1)Includes federal agency mortgage-backed securities.

(2)Includes non-agency mortgage-backed, corporate, and all other debt securities.

DELINQUENCY STATUS AND NONACCRUAL DEBT SECURITIES Debt security issuers that are delinquent in payment of amounts due under contractual debt agreements have a higher probability of recognition of credit losses. As such, as part of our monitoring of the credit quality of the debt security portfolio, we consider whether debt securities we own are past due in payment of principal or interest payments and whether any securities have been placed into nonaccrual status.

    We had no debt securities that were past due and still accruing at September 30, 2020 or December 31, 2019. The fair value of available-for-sale debt securities in nonaccrual status was $98 million and $110 million as of September 30, 2020, and December 31, 2019, respectively. There were no held-to-

maturity debt securities in nonaccrual status as of September 30, 2020, or December 31, 2019. Purchased debt securities with credit deterioration (PCD) are not considered to be in nonaccrual status, as payments from issuers of these securities remain current.

    Table 5.5 presents detail of available-for-sale debt securities purchased with credit deterioration during the period. There were no available-for-sale debt securities purchased with credit deterioration during third quarter 2020. There were no held-to-maturity debt securities purchased with credit deterioration during the third quarter and first nine months of 2020. The amounts presented are as of the date of the PCD assets were purchased.

Table 5.5: Debt Securities Purchased with Credit Deterioration

(in millions)						Nine months ended September 30, 2020
Available-for-sale debt securities purchased with credit deterioration (PCD):
Par value						$	164
Allowance for credit losses at acquisition						(11)
Discount (or premiums) attributable to other factors						3
Purchase price of available-for-sale debt securities purchased with credit deterioration						$	156

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Note 5: Available-for-Sale and Held-to-Maturity Debt Securities (continued)

Unrealized Losses of Available-for-Sale Debt Securities

Table 5.6 shows the gross unrealized losses and fair value of available-for-sale debt securities by length of time those individual securities in each category have been in a continuous loss position. Debt securities on which we have recorded credit impairment are categorized as being “less than 12 months” or

“12 months or more” in a continuous loss position based on the point in time that the fair value declined to below the (1) for the current period presented, amortized cost basis net of allowance for credit losses, or the (2) for the prior period presented, amortized cost basis.

Table 5.6: Gross Unrealized Losses and Fair Value – Available-for-Sale Debt Securities

			Less than 12 months												12 months or more												Total
(in millions)			Gross unrealized losses						Fair value						Gross unrealized losses						Fair value						Gross unrealized losses						Fair value
September 30, 2020
Available-for-sale debt securities:
Securities of U.S. Treasury and federal agencies			$	—					—						—						—						—						—
Securities of U.S. states and political subdivisions			(234)						12,366						(57)						1,817						(291)						14,183
Mortgage-backed securities:
Federal agencies			(71)						15,985						(1)						365						(72)						16,350
Residential			—						—						(1)						58						(1)						58
Commercial			(45)						1,910						(22)						331						(67)						2,241
Total mortgage-backed securities			(116)						17,895						(24)						754						(140)						18,649
Corporate debt securities			(35)						788						(11)						95						(46)						883
Collateralized loan obligations			(208)						16,696						(172)						7,265						(380)						23,961
Other			(34)						6,545						(53)						1,382						(87)						7,927
Total available-for-sale debt securities			$	(627)					54,290						(317)						11,313						(944)						65,603
December 31, 2019
Available-for-sale debt securities:
Securities of U.S. Treasury and federal agencies			$	—					—						(1)						2,423						(1)						2,423
Securities of U.S. states and political subdivisions			(10)						2,776						(26)						2,418						(36)						5,194
Mortgage-backed securities:
Federal agencies			(50)						16,807						(114)						10,641						(164)						27,448
Residential			(1)						149						—						—						(1)						149
Commercial			(3)						998						(3)						244						(6)						1,242
Total mortgage-backed securities			(54)						17,954						(117)						10,885						(171)						28,839
Corporate debt securities			(9)						303						(23)						216						(32)						519
Collateralized loan obligations			(13)						5,001						(110)						16,789						(123)						21,790
Other			(12)						1,656						(12)						492						(24)						2,148
Total available-for-sale debt securities			$	(98)					27,690						(289)						33,223						(387)						60,913

We have assessed each debt security with gross unrealized losses included in the previous table for credit impairment. As part of that assessment we evaluated and concluded that we do not intend to sell any of the debt securities, and that it is more likely than not that we will not be required to sell, prior to recovery of the amortized cost basis. We evaluate, where necessary, whether credit impairment exists by comparing the present value of the expected cash flows to the debt securities’ amortized cost basis. In prior periods, credit impairment was recorded as a write-down to the amortized cost basis of the security. In the current period, credit impairment is recorded as an allowance for credit losses for debt securities.

For descriptions of the factors we consider when analyzing debt securities for impairment as well as methodology and significant inputs used to measure credit losses, see Note 1 (Summary of Significant Accounting Policies).

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Allowance for Credit Losses for Debt Securities

Table 5.7 presents the allowance for credit losses on available-for-sale and held-to-maturity debt securities.

Table 5.7: Allowance for Credit Losses for Debt Securities

			Quarter ended September 30, 2020									Nine months ended September 30, 2020
(in millions)			Available-for-Sale			Held-to-Maturity						Available-for-Sale			Held-to-Maturity
Balance, beginning of period (1)			$	114		20						$	—		—
Cumulative effect from change in accounting policies (2)			—			—						24			7
Balance, beginning of period, adjusted			114			20						24			7
Provision for credit losses			12			6						140			19
Securities purchased with credit deterioration			—			—						11			—
Reduction due to sales			—			—						(8)			—
Reduction due to intent to sell			(2)			—						(13)			—
Charge-offs			(48)			—						(81)			—
Interest income (3)			3			—						6			—
Balance, end of period (4)			$	79		26						$	79		26

(1)Prior to our adoption of CECL on January 1, 2020, the allowance for credit losses related to available-for-sale and held-to-maturity debt securities was not applicable and is therefore presented as $0 at December 31, 2019. For additional information, see Note 1 (Summary of Significant Accounting Policies).

(2)Represents the impact of adoption of CECL on January 1, 2020. For additional information, see Note 1 (Summary of Significant Accounting Policies).

(3)Certain debt securities with an allowance for credit losses calculated by discounting expected cash flows using the securities’ effective interest rate over its remaining life, recognize changes in the allowance for credit losses attributable to the passage of time as interest income.

(4)The allowance for credit losses for debt securities primarily relates to corporate debt securities as of September 30, 2020.

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Note 5: Available-for-Sale and Held-to-Maturity Debt Securities (continued)

Contractual Maturities

Table 5.8 shows the remaining contractual maturities, amortized cost net of allowance for credit losses, fair value and weighted average effective yields of available-for-sale debt securities. The remaining contractual principal maturities for MBS do not

consider prepayments. Remaining expected maturities will differ from contractual maturities because borrowers may have the right to prepay obligations before the underlying mortgages mature.

Table 5.8: Contractual Maturities – Available-for-Sale Debt Securities

By remaining contractual maturity ($ in millions)			Total						Within one year						After one year through five years						After five years through ten years						After ten years
September 30, 2020
Available-for-sale debt securities (1):
Securities of U.S. Treasury and federal agencies
Amortized cost, net			$	5,826					511						2,771						10						2,534
Fair value			5,975						511						2,777						11						2,676
Weighted average yield			0.99		%				2.61						0.28						2.34						1.42
Securities of U.S. states and political subdivisions
Amortized cost, net			$	31,563					2,748						3,193						3,558						22,064
Fair value			31,511						2,754						3,246						3,570						21,941
Weighted average yield			2.34		%				1.37						1.74						1.46						2.68
Mortgage-backed securities:
Federal agencies
Amortized cost, net			$	130,717					—						138						2,766						127,813
Fair value			135,227						—						146						2,865						132,216
Weighted average yield			3.01		%				—						3.24						2.34						3.02
Residential
Amortized cost, net			$	539					—						—						—						539
Fair value			541						—						—						—						541
Weighted average yield			2.24		%				—						—						—						2.24
Commercial
Amortized cost, net			$	3,393					—						—						161						3,232
Fair value			3,343						—						—						159						3,184
Weighted average yield			2.16		%				—						—						1.63						2.18
Total mortgage-backed securities
Amortized cost, net			$	134,649					—						138						2,927						131,584
Fair value			139,111						—						146						3,024						135,941
Weighted average yield			2.98		%				—						3.24						2.30						3.00
Corporate debt securities
Amortized cost, net			$	5,687					207						2,390						2,301						789
Fair value			5,772						208						2,459						2,326						779
Weighted average yield			4.75		%				6.41						4.88						4.61						4.36
Collateralized loan obligations
Amortized cost, net			$	25,389					—						249						12,901						12,239
Fair value			25,014						—						248						12,731						12,035
Weighted average yield			1.67		%				—						2.40						1.75						1.57
Other
Amortized cost, net			$	13,197					8,991						457						1,087						2,662
Fair value			13,190						8,985						446						1,078						2,681
Weighted average yield			0.42		%				(0.15)						1.76						1.03						1.84
Total available-for-sale debt securities
Amortized cost, net			$	216,311					12,457						9,198						22,784						171,872
Fair value			220,573						12,458						9,322						22,740						176,053
Weighted average yield			2.57		%				0.41						2.17						2.03						2.82

(1)Weighted average yields displayed by maturity bucket are weighted based on amortized cost without effect for any related hedging derivatives and are shown pre-tax.

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Table 5.9 shows the remaining contractual maturities, amortized cost net of allowance for credit losses, fair value, and weighted average effective yields of held-to-maturity debt securities.

Table 5.9: Contractual Maturities – Held-to-Maturity Debt Securities

By remaining contractual maturity ($ in millions)			Total						Within one year						After one year through five years						After five years through ten years						After ten years
September 30, 2020
Held-to-maturity debt securities (1):
Securities of U.S. Treasury and federal agencies
Amortized cost, net			$	48,587					24,742						20,064						—						3,781
Fair value			50,287						25,051						21,275						—						3,961
Weighted average yield			2.14		%				2.19						2.19						—						1.57
Securities of U.S. states and political subdivisions
Amortized cost, net			$	14,232					292						1,006						1,830						11,104
Fair value			14,910						295						1,059						1,932						11,624
Weighted average yield			2.72		%				2.36						2.59						2.93						2.71
Federal agency and other mortgage-backed securities
Amortized cost, net			$	119,766					—						15						—						119,751
Fair value			124,227						—						14						—						124,213
Weighted average yield			2.65		%				—						1.50						—						2.65
Other debt securities
Amortized cost, net			$	10					—						—						10						—
Fair value			10						—						—						10						—
Weighted average yield			1.45		%				—						—						1.45						—
Total held-to-maturity debt securities
Amortized cost, net			$	182,595					25,034						21,085						1,840						134,636
Fair value			189,434						25,346						22,348						1,942						139,798
Weighted average yield			2.52		%				2.19						2.21						2.92						2.62

(1)Weighted average yields displayed by maturity bucket are weighted based on amortized cost and are shown pre-tax.

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Note 6: Loans and Related Allowance for Credit Losses

Table 6.1 presents total loans outstanding by portfolio segment and class of financing receivable. Outstanding balances include unearned income, net deferred loan fees or costs, and unamortized discounts and premiums. These amounts were less than 1% of our total loans outstanding at September 30, 2020, and December 31, 2019.

Outstanding balances exclude accrued interest receivable on loans, except for certain revolving loans, such as credit card loans.

During the first nine months of 2020, we reversed accrued interest receivable by reversing interest income of $29 million for our commercial portfolio segment and $161 million for our consumer portfolio segment. See Note 9 (Other Assets) for additional information on accrued interest receivable.

Table 6.1: Loans Outstanding

(in millions)			Sep 30, 2020						Dec 31, 2019
Commercial:
Commercial and industrial			$	320,913					354,125
Real estate mortgage			121,910						121,824
Real estate construction			22,519						19,939
Lease financing			16,947						19,831
Total commercial			482,289						515,719
Consumer:
Real estate 1-4 family first mortgage			294,990						293,847
Real estate 1-4 family junior lien mortgage			25,162						29,509
Credit card			36,021						41,013
Automobile			48,450						47,873
Other revolving credit and installment			33,170						34,304
Total consumer			437,793						446,546
Total loans			$	920,082					962,265

Our non-U.S. loans are reported by respective class of financing receivable in the table above. Substantially all of our non-U.S. loan portfolio is commercial loans. Table 6.2 presents total non-U.S. commercial loans outstanding by class of financing receivable.

Table 6.2: Non-U.S. Commercial Loans Outstanding

(in millions)			Sep 30, 2020						Dec 31, 2019
Non-U.S. Commercial Loans
Commercial and industrial			$	61,594					70,494
Real estate mortgage			6,228						7,004
Real estate construction			1,898						1,434
Lease financing			1,156						1,220
Total non-U.S. commercial loans			$	70,876					80,152

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Loan Purchases, Sales, and Transfers

Table 6.3 summarizes the proceeds paid or received for purchases and sales of loans and transfers from loans held for investment to mortgages/loans held for sale. The table excludes loans for which we have elected the fair value option and government insured/guaranteed real estate 1-4 family first mortgage loans because

their loan activity normally does not impact the ACL. In the first nine months of 2020, we sold $1.2 billion of 1-4 family first mortgage loans for a gain of $724 million, which is included in other noninterest income on our consolidated income statement. These whole loans were designated as MLHFS in 2019.

Table 6.3: Loan Purchases, Sales, and Transfers

			2020																		2019
(in millions)			Commercial						Consumer						Total						Commercial						Consumer						Total
Quarter ended September 30,
Purchases			$	260					2						262						571						910						1,481
Sales			(564)						—						(564)						(433)						(85)						(518)
Transfers (to) from MLHFS/LHFS			(170)						8,990						8,820						(25)						(37)						(62)
Nine months ended September 30,
Purchases			$	1,034					5						1,039						1,570						918						2,488
Sales			(3,334)						(27)						(3,361)						(1,389)						(417)						(1,806)
Transfers (to) from MLHFS/LHFS			(101)						(1,387)						(1,488)						(117)						(1,889)						(2,006)

Commitments to Lend

A commitment to lend is a legally binding agreement to lend funds to a customer, usually at a stated interest rate, if funded, and for specific purposes and time periods. We generally require a fee to extend such commitments. Certain commitments are subject to loan agreements with covenants regarding the financial performance of the customer or borrowing base formulas on an ongoing basis that must be met before we are required to fund the commitment. We may reduce or cancel consumer commitments, including home equity lines and credit card lines, in accordance with the contracts and applicable law.

We may, as a representative for other lenders, advance funds or provide for the issuance of letters of credit under syndicated loan or letter of credit agreements. Any advances are generally repaid in less than a week and would normally require default of both the customer and another lender to expose us to loss. The unfunded amount of these temporary advance arrangements totaled approximately $79.9 billion at September 30, 2020.

We issue commercial letters of credit to assist customers in purchasing goods or services, typically for international trade. At September 30, 2020, and December 31, 2019, we had $942 million and $862 million, respectively, of outstanding issued commercial letters of credit. We also originate multipurpose lending commitments under which borrowers have the option to draw on the facility for different purposes in one of several forms, including a standby letter of credit. See Note 13 (Guarantees, Pledged Assets and Collateral, and Other Commitments) for additional information on standby letters of credit. 

When we make commitments, we are exposed to credit risk. The maximum credit risk for these commitments will generally be lower than the contractual amount because a significant portion of these commitments are not funded. We manage the potential risk in commitments to lend by limiting the total amount of commitments, both by individual customer and in total, by monitoring the size and maturity structure of these commitments and by applying the same credit standards for these commitments as for all of our credit activities.

For loans and commitments to lend, we generally require collateral or a guarantee. We may require various types of collateral, including commercial and consumer real estate, automobiles, other short-term liquid assets such as accounts receivable or inventory and long-lived assets, such as equipment and other business assets. Collateral requirements for each loan or commitment may vary based on the loan product and our assessment of a customer’s credit risk according to the specific credit underwriting, including credit terms and structure.

The contractual amount of our unfunded credit commitments, including unissued standby and commercial letters of credit, is summarized by portfolio segment and class of financing receivable in Table 6.4. The table excludes the issued standby and commercial letters of credit and temporary advance arrangements described above.

Table 6.4: Unfunded Credit Commitments

(in millions)			Sep 30, 2020						Dec 31, 2019
Commercial:
Commercial and industrial			$	359,827					346,991
Real estate mortgage			8,420						8,206
Real estate construction			16,028						17,729
Total commercial			384,275						372,926
Consumer:
Real estate 1-4 family first mortgage			30,853						34,391
Real estate 1-4 family junior lien mortgage			34,452						36,916
Credit card			121,312						114,933
Other revolving credit and installment			22,239						25,898
Total consumer			208,856						212,138
Total unfunded credit commitments			$	593,131					585,064

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Note 6: Loans and Related Allowance for Credit Losses (continued)

Allowance for Credit Losses for Loans

Table 6.5 presents the allowance for credit losses for loans, which consists of the allowance for loan losses and the allowance for unfunded credit commitments. On January 1, 2020, we adopted CECL. Additional information regarding our adoption of CECL is included in Note 1 (Summary of Significant Accounting Policies).

The ACL for loans increased $10.0 billion from December 31, 2019, driven by a $11.3 billion increase in the ACL for loans in the first nine months of 2020 reflecting current and forecasted economic conditions due to the COVID-19 pandemic, partially offset by a $1.3 billion decrease as a result of adopting CECL.

Table 6.5: Allowance for Credit Losses for Loans

			Quarter ended September 30,												Nine months ended September 30,
(in millions)			2020						2019						2020						2019
Balance, beginning of period			$	20,436					10,603						10,456						10,707
Cumulative effect from change in accounting policies (1)			—						—						(1,337)						—
Allowance for purchased credit-deteriorated (PCD) loans (2)			—						—						8						—
Balance, beginning of period, adjusted			20,436						10,603						9,127						10,707
Provision for credit losses			751						695						14,149						2,043
Interest income on certain loans (3)			(41)						(34)						(117)						(112)
Loan charge-offs:
Commercial:
Commercial and industrial			(327)						(209)						(1,260)						(590)
Real estate mortgage			(59)						(2)						(134)						(28)
Real estate construction			—						—						—						(1)
Lease financing			(34)						(12)						(66)						(35)
Total commercial			(420)						(223)						(1,460)						(654)
Consumer:
Real estate 1-4 family first mortgage			(20)						(31)						(63)						(101)
Real estate 1-4 family junior lien mortgage			(22)						(27)						(70)						(90)
Credit card			(339)						(404)						(1,225)						(1,278)
Automobile			(99)						(156)						(413)						(485)
Other revolving credit and installment			(94)						(168)						(372)						(497)
Total consumer			(574)						(786)						(2,143)						(2,451)
Total loan charge-offs			(994)						(1,009)						(3,603)						(3,105)
Loan recoveries:
Commercial:
Commercial and industrial			53						62						132						151
Real estate mortgage			3						10						13						26
Real estate construction			2						8						19						13
Lease financing			6						4						14						15
Total commercial			64						84						178						205
Consumer:
Real estate 1-4 family first mortgage			21						36						65						148
Real estate 1-4 family junior lien mortgage			36						49						101						140
Credit card			94						85						276						258
Automobile			68						80						194						266
Other revolving credit and installment			28						30						84						95
Total consumer			247						280						720						907
Total loan recoveries			311						364						898						1,112
Net loan charge-offs			(683)						(645)						(2,705)						(1,993)
Other			8						(6)						17						(32)
Balance, end of period			$	20,471					10,613						20,471						10,613
Components:
Allowance for loan losses			$	19,463					9,715						19,463						9,715
Allowance for unfunded credit commitments			1,008						898						1,008						898
Allowance for credit losses for loans			$	20,471					10,613						20,471						10,613
Net loan charge-offs (annualized) as a percentage of average total loans			0.29		%				0.27						0.38						0.28
Allowance for loan losses as a percentage of total loans			2.12						1.02						2.12						1.02
Allowance for credit losses for loans as a percentage of total loans			2.22						1.11						2.22						1.11

(1)Represents the overall decrease in our allowance for credit losses for loans as a result of our adoption of CECL on January 1, 2020.

(2)Represents the allowance estimated for PCI loans that automatically became PCD loans with the adoption of CECL. For additional information, see Note 1 (Summary of Significant Accounting Policies).

(3)Loans with an allowance measured by discounting expected cash flows using the loan’s effective interest rate over the remaining life of the loan recognize changes in allowance attributable to the passage of time as interest income.

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Table 6.6 summarizes the activity in the allowance for credit losses for loans by our commercial and consumer portfolio segments.

Table 6.6: Allowance for Credit Losses for Loans Activity by Portfolio Segment

															2020																		2019
(in millions)			Commercial						Consumer						Total						Commercial						Consumer						Total
Quarter ended September 30,
Balance, beginning of period			$	11,669					8,767						20,436						6,298						4,305						10,603
Provision for credit losses			241						510						751						84						611						695
Interest income on certain loans (1)			(18)						(23)						(41)						(10)						(24)						(34)
Loan charge-offs			(420)						(574)						(994)						(223)						(786)						(1,009)
Loan recoveries			64						247						311						84						280						364
Net loan charge-offs			(356)						(327)						(683)						(139)						(506)						(645)
Other			6						2						8						(3)						(3)						(6)
Balance, end of period			$	11,542					8,929						20,471						6,230						4,383						10,613
Nine months ended September 30,
Balance, beginning of period			$	6,245					4,211						10,456						6,417						4,290						10,707
Cumulative effect from change in accounting policies (1)			(2,861)						1,524						(1,337)						—						—						—
Allowance for purchased credit-deteriorated (PCD) loans (2)			—						8						8						—						—						—
Balance, beginning of period, adjusted			3,384						5,743						9,127						6,417						4,290						10,707
Provision for credit losses			9,480						4,669						14,149						294						1,749						2,043
Interest income on certain loans (3)			(44)						(73)						(117)						(35)						(77)						(112)
Loan charge-offs			(1,460)						(2,143)						(3,603)						(654)						(2,451)						(3,105)
Loan recoveries			178						720						898						205						907						1,112
Net loan charge-offs			(1,282)						(1,423)						(2,705)						(449)						(1,544)						(1,993)
Other			4						13						17						3						(35)						(32)
Balance, end of period			$	11,542					8,929						20,471						6,230						4,383						10,613

(1)Represents the overall decrease in our allowance for credit losses for loans as a result of our adoption of CECL on January 1, 2020.

(2)Represents the allowance estimated for PCI loans that automatically became PCD loans with the adoption of CECL. For additional information, see Note 1 (Summary of Significant Accounting Policies).

(3)Loans with an allowance measured by discounting expected cash flows using the loan’s effective interest rate over the remaining life of the loan recognize changes in allowance attributable to the passage of time as interest income.

Table 6.7 disaggregates our allowance for credit losses for loans and recorded investment in loans by impairment methodology. This information is no longer relevant after December 31, 2019, given our adoption of CECL on January 1, 2020, which has a single impairment methodology.

Table 6.7: Allowance for Credit Losses for Loans by Impairment Methodology

			Allowance for credit losses for loans																		Recorded investment in loans
(in millions)			Commercial						Consumer						Total						Commercial						Consumer						Total
December 31, 2019
Collectively evaluated (1)			$	5,778					3,364						9,142						512,586						436,081						948,667
Individually evaluated (2)			467						847						1,314						3,133						9,897						13,030
PCI (3)			—						—						—						—						568						568
Total			$	6,245					4,211						10,456						515,719						446,546						962,265

(1)Represents non-impaired loans evaluated collectively for impairment.

(2)Represents impaired loans evaluated individually for impairment.

(3)Represents the allowance for loan losses and related loan carrying value for PCI loans.

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Note 6: Loans and Related Allowance for Credit Losses (continued)

Credit Quality

We monitor credit quality by evaluating various attributes and utilize such information in our evaluation of the appropriateness of the allowance for credit losses. The following sections provide the credit quality indicators we most closely monitor. The credit quality indicators are generally based on information as of our financial statement date, with the exception of updated Fair Isaac Corporation (FICO) scores and updated loan-to-value (LTV)/combined LTV (CLTV). We obtain FICO scores at loan origination and the scores are generally updated at least quarterly, except in limited circumstances, including compliance with the Fair Credit Reporting Act (FCRA). Generally, the LTV and CLTV indicators are updated in the second month of each quarter, with updates no older than June 30, 2020. Amounts disclosed in the credit quality tables that follow are not comparative between reported periods due to our adoption of CECL on January 1, 2020. For additional information, see Note 1 (Summary of Significant Accounting Policies).

COMMERCIAL CREDIT QUALITY INDICATORS  We manage a consistent process for assessing commercial loan credit quality. Generally, commercial loans are subject to individual risk assessment using our internal borrower and collateral quality ratings, which is our primary credit quality indicator. Our ratings are aligned to federal banking regulators’ definitions of pass and criticized categories with the criticized category including special mention, substandard, doubtful, and loss categories.

Table 6.8 provides the outstanding balances of our commercial loan portfolio by risk category. In connection with our adoption of CECL, credit quality information is provided with the year of origination for term loans. Revolving loans may convert to term loans as a result of a contractual provision in the original loan agreement or if modified in a TDR. At September 30, 2020, we had $444.9 billion and $37.3 billion of pass and criticized loans, respectively.

Table 6.8: Commercial Loans Categories by Risk Categories and Vintage (1)

			Term loans by origination year																																				Revolving loans						Revolving loans converted to term loans						Total
(in millions)			2020						2019						2018						2017						2016						Prior
September 30, 2020
Commercial and industrial
Pass			$	46,064					39,124						18,498						8,711						4,905						5,748						172,440						2,546						298,036
Criticized			1,591						2,010						1,893						1,207						915						428						14,645						188						22,877
Total commercial and industrial			47,655						41,134						20,391						9,918						5,820						6,176						187,085						2,734						320,913
Real estate mortgage
Pass			15,269						27,768						20,335						12,452						13,232						16,833						4,831						6						110,726
Criticized			1,307						2,106						2,033						1,361						1,393						2,507						477						—						11,184
Total real estate mortgage			16,576						29,874						22,368						13,813						14,625						19,340						5,308						6						121,910
Real estate construction
Pass			4,244						6,828						5,248						2,139						618						399						1,506						3						20,985
Criticized			123						416						518						96						371						10						—						—						1,534
Total real estate construction			4,367						7,244						5,766						2,235						989						409						1,506						3						22,519
Lease financing
Pass			2,958						4,276						2,496						1,759						1,381						2,324						—						—						15,194
Criticized			254						533						469						249						151						97						—						—						1,753
Total lease financing			3,212						4,809						2,965						2,008						1,532						2,421						—						—						16,947
Total commercial loans			$	71,810					83,061						51,490						27,974						22,966						28,346						193,899						2,743						482,289
																											Commercial and industrial						Real estate mortgage						Real estate construction						Lease financing						Total
December 31, 2019
By risk category:
Pass																											$	338,740					118,054						19,752						18,655						495,201
Criticized																											15,385						3,770						187						1,176						20,518
Total commercial loans																											$	354,125					121,824						19,939						19,831						515,719

(1)Disclosure is not comparative due to our adoption of CECL on January 1, 2020. For additional information, see Note 1 (Summary of Significant Accounting Policies).

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Table 6.9 provides past due information for commercial loans, which we monitor as part of our credit risk management practices; however, delinquency is not a primary credit quality indicator for commercial loans. Payment deferral activities instituted in response to the COVID-19 pandemic may delay recognition of delinquencies for customers who otherwise would have moved into past due status.

Table 6.9: Commercial Loan Categories by Delinquency Status

(in millions)			Commercial and industrial						Real estate mortgage						Real estate construction						Lease financing						Total
September 30, 2020
By delinquency status:
Current-29 days past due (DPD) and still accruing			$	317,563					120,055						22,252						16,518						476,388
30-89 DPD and still accruing			455						465						233						242						1,395
90+ DPD and still accruing			61						47						—						—						108
Nonaccrual loans			2,834						1,343						34						187						4,398
Total commercial loans			$	320,913					121,910						22,519						16,947						482,289
December 31, 2019
By delinquency status:
Current-29 DPD and still accruing			$	352,110					120,967						19,845						19,484						512,406
30-89 DPD and still accruing			423						253						53						252						981
90+ DPD and still accruing			47						31						—						—						78
Nonaccrual loans			1,545						573						41						95						2,254
Total commercial loans			$	354,125					121,824						19,939						19,831						515,719

CONSUMER CREDIT QUALITY INDICATORS  We have various classes of consumer loans that present unique credit risks. Loan delinquency, FICO credit scores and LTV for 1-4 family mortgage loans are the primary credit quality indicators that we monitor and utilize in our evaluation of the appropriateness of the allowance for credit losses for the consumer portfolio segment.

Many of our loss estimation techniques used for the allowance for credit losses rely on delinquency-based models; therefore, delinquency is an important indicator of credit quality in the establishment of our allowance for credit losses.

Table 6.10 provides the outstanding balances of our consumer loan portfolio by delinquency status. Payment deferral activities instituted in response to the COVID-19 pandemic may delay recognition of delinquencies for customers who otherwise would have moved into past due status.

In connection with our adoption of CECL, credit quality information is provided with the year of origination for term loans. Revolving loans may convert to term loans as a result of a contractual provision in the original loan agreement or if modified in a TDR. The revolving loans converted to term loans in the credit card loan category represent credit card loans with modified terms that require payment over a specific term.

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Note 6: Loans and Related Allowance for Credit Losses (continued)

Table 6.10: Consumer Loan Categories by Delinquency Status and Vintage (1)

			Term loans by origination year																																				Revolving loans						Revolving loans converted to term loans
(in millions)			2020						2019						2018						2017						2016						Prior																		Total
September 30, 2020
Real estate 1-4 family first mortgage
By delinquency status:
Current-29 DPD			$	42,388					49,009						17,902						28,860						34,728						77,341						7,300						1,906						259,434
30-59 DPD			40						84						36						61						64						723						28						42						1,078
60-89 DPD			1						6						2						7						17						236						13						23						305
90-119 DPD			2						6						2						7						2						194						9						19						241
120-179 DPD			3						4						6						3						9						222						8						22						277
180+ DPD			1						—						4						15						14						543						12						129						718
Government insured/guaranteed loans (2)			204						794						969						1,248						2,646						27,076						—						—						32,937
Total real estate 1-4 family first mortgage			42,639						49,903						18,921						30,201						37,480						106,335						7,370						2,141						294,990
Real estate 1-4 family junior mortgage
By delinquency status:
Current-29 DPD			16						41						47						43						35						1,255						16,896						6,302						24,635
30-59 DPD			1						—						—						—						—						23						57						86						167
60-89 DPD			—						—						—						—						—						10						24						50						84
90-119 DPD			—						—						—						—						—						8						14						29						51
120-179 DPD			—						—						—						—						—						11						12						42						65
180+ DPD			—						—						—						—						1						14						17						128						160
Total real estate 1-4 family junior mortgage			17						41						47						43						36						1,321						17,020						6,637						25,162
Credit cards
By delinquency status:
Current-29 DPD			—						—						—						—						—						—						35,123						264						35,387
30-59 DPD			—						—						—						—						—						—						196						13						209
60-89 DPD			—						—						—						—						—						—						118						10						128
90-119 DPD			—						—						—						—						—						—						93						10						103
120-179 DPD			—						—						—						—						—						—						185						6						191
180+ DPD			—						—						—						—						—						—						3						—						3
Total credit cards			—						—						—						—						—						—						35,718						303						36,021
Automobile
By delinquency status:
Current-29 DPD			15,736						16,210						7,186						4,087						3,269						1,053						—						—						47,541
30-59 DPD			66						185						126						90						127						62						—						—						656
60-89 DPD			15						54						37						27						39						20						—						—						192
90-119 DPD			6						20						11						7						11						5						—						—						60
120-179 DPD			—						1						—						—						—						—						—						—						1
180+ DPD			—						—						—						—						—						—						—						—						—
Total automobile			15,823						16,470						7,360						4,211						3,446						1,140						—						—						48,450
Other revolving credit and installment
By delinquency status:
Current-29 DPD			1,820						2,972						1,809						1,239						1,116						5,148						18,688						165						32,957
30-59 DPD			2						7						7						6						6						41						12						6						87
60-89 DPD			1						6						6						6						6						29						7						2						63
90-119 DPD			—						3						3						3						3						21						5						2						40
120-179 DPD			—						—						—						—						—						1						9						3						13
180+ DPD			—						—						—						—						—						1						3						6						10
Total other revolving credit and installment			1,823						2,988						1,825						1,254						1,131						5,241						18,724						184						33,170
Total consumer loans			$	60,302					69,402						28,153						35,709						42,093						114,037						78,832						9,265						437,793

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																		Real estate 1-4 family first mortgage						Real estate 1-4 family junior lien mortgage						Credit card						Automobile						Other revolving credit and installment						Total
December 31, 2019
By delinquency status:
Current-29 DPD																		$	279,722					28,870						39,935						46,650						33,981						429,158
30-59 DPD																		1,136						216						311						882						140						2,685
60-89 DPD																		404						115						221						263						81						1,084
90-119 DPD																		197						69						202						77						74						619
120-179 DPD																		160						71						343						1						18						593
180+ DPD																		503						155						1						—						10						669
Government insured/guaranteed loans (2)																		11,170						—						—						—						—						11,170
Total consumer loans (excluding PCI)																		293,292						29,496						41,013						47,873						34,304						445,978
Total consumer PCI loans (carrying value) (3)																		555						13						—						—						—						568
Total consumer loans																		$	293,847					29,509						41,013						47,873						34,304						446,546

(1)Disclosure is not comparative due to our adoption of CECL on January 1, 2020. For additional information, see Note 1 (Summary of Significant Accounting Policies).

(2)Represents loans whose repayments are predominantly insured by the Federal Housing Administration (FHA) or guaranteed by the Department of Veterans Affairs (VA). Loans insured/guaranteed by the FHA/VA and 90+ DPD totaled $11.0 billion at September 30, 2020, compared with $6.4 billion at December 31, 2019.

(3)26% of the adjusted unpaid principal balance for consumer PCI loans was 30+ DPD at December 31, 2019.

Of the $1.9 billion of consumer loans not government insured/guaranteed that are 90 days or more past due at September 30, 2020, $549 million was accruing, compared with $1.9 billion past due and $855 million accruing at December 31, 2019.

Table 6.11 provides the outstanding balances of our consumer loan portfolio by FICO score. Substantially all of the scored consumer portfolio has an updated FICO score of 680 and above, reflecting a strong current borrower credit profile. FICO scores are not available for certain loan types, or may not be required if we deem it unnecessary due to strong collateral and other borrower attributes. Loans not requiring a FICO score totaled $11.3 billion and $9.1 billion at September 30, 2020, and December 31, 2019, respectively. Substantially all loans not requiring a FICO score are securities-based loans originated through retail brokerage.

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Note 6: Loans and Related Allowance for Credit Losses (continued)

Table 6.11: Consumer Loan Categories by FICO and Vintage (1)

			Term loans by origination year																																				Revolving loans						Revolving loans converted to term loans
(in millions)			2020						2019						2018						2017						2016						Prior																		Total
September 30, 2020
By FICO:
Real estate 1-4 family first mortgage
800+			$	22,861					32,129						12,129						20,712						25,429						46,803						3,644						510						164,217
760-799			13,693						11,343						3,522						5,002						5,507						11,999						1,428						279						52,773
720-759			4,224						3,822						1,376						1,994						2,397						7,526						910						273						22,522
680-719			1,249						1,170						552						745						901						4,718						557						230						10,122
640-679			253						292						184						237						267						2,588						263						163						4,247
600-639			30						77						66						91						77						1,522						131						107						2,101
< 600			16						24						37						44						85						1,994						174						189						2,563
No FICO available			109						252						86						128						171						2,109						263						390						3,508
Government insured/guaranteed loans (2)			204						794						969						1,248						2,646						27,076						—						—						32,937
Total real estate 1-4 family first mortgage			42,639						49,903						18,921						30,201						37,480						106,335						7,370						2,141						294,990
Real estate 1-4 family junior lien mortgage
800+			—						—						—						—						—						325						8,689						1,926						10,940
760-799			—						—						—						—						—						193						3,213						1,100						4,506
720-759			—						—						—						—						—						233						2,224						1,109						3,566
680-719			—						—						—						—						—						204						1,337						930						2,471
640-679			—						—						—						—						—						114						546						528						1,188
600-639			—						—						—						—						—						70						264						323						657
< 600			—						—						—						—						—						87						291						432						810
No FICO available			17						41						47						43						36						95						456						289						1,024
Total real estate 1-4 family junior lien mortgage			17						41						47						43						36						1,321						17,020						6,637						25,162
Credit card
800+			—						—						—						—						—						—						3,827						1						3,828
760-799			—						—						—						—						—						—						5,312						7						5,319
720-759			—						—						—						—						—						—						7,795						28						7,823
680-719			—						—						—						—						—						—						8,731						60						8,791
640-679			—						—						—						—						—						—						5,495						65						5,560
600-639			—						—						—						—						—						—						2,223						49						2,272
< 600			—						—						—						—						—						—						2,325						92						2,417
No FICO available			—						—						—						—						—						—						10						1						11
Total credit card			—						—						—						—						—						—						35,718						303						36,021
Automobile
800+			2,102						2,856						1,378						861						577						168						—						—						7,942
760-799			2,333						2,951						1,276						684						449						128						—						—						7,821
720-759			2,565						2,806						1,251						687						498						153						—						—						7,960
680-719			2,950						2,839						1,224						648						505						157						—						—						8,323
640-679			2,839						2,190						871						464						409						137						—						—						6,910
600-639			1,830						1,335						542						315						328						121						—						—						4,471
< 600			1,198						1,460						814						541						660						263						—						—						4,936
No FICO available			6						33						4						11						20						13						—						—						87
Total automobile			15,823						16,470						7,360						4,211						3,446						1,140						—						—						48,450
Other revolving credit and installment
800+			621						964						583						432						439						2,070						2,454						23						7,586
760-799			485						676						365						240						225						1,058						1,198						18						4,265
720-759			330						515						303						195						184						830						954						26						3,337
680-719			180						363						229						147						134						590						838						28						2,509
640-679			70						167						117						77						70						323						439						20						1,283
600-639			18						51						41						31						31						154						165						14						505
< 600			10						48						47						33						33						143						166						20						500
No FICO available			109						204						140						99						15						73						1,191						35						1,866
FICO not required			—						—						—						—						—						—						11,319						—						11,319
Total other revolving credit and installment			1,823						2,988						1,825						1,254						1,131						5,241						18,724						184						33,170
Total consumer loans			$	60,302					69,402						28,153						35,709						42,093						114,037						78,832						9,265						437,793

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																					Real estate 1-4 family first mortgage						Real estate 1-4 family junior lien mortgage						Credit card						Automobile						Other revolving credit and installment						Total
December 31, 2019
By FICO:
800+																					$	165,460					11,851						4,037						7,900						7,585						196,833
760-799																					61,559						5,483						5,648						7,624						4,915						85,229
720-759																					27,879						4,407						8,376						7,839						4,097						52,598
680-719																					12,844						3,192						9,732						7,871						3,212						36,851
640-679																					5,068						1,499						6,626						6,324						1,730						21,247
600-639																					2,392						782						2,853						4,230						670						10,927
< 600																					3,264						1,164						3,373						6,041						704						14,546
No FICO available																					3,656						1,118						368						44						2,316						7,502
FICO not required																					—						—						—						—						9,075						9,075
Government insured/guaranteed loans (2)																					11,170						—						—						—						—						11,170
Total consumer loans (excluding PCI)																					293,292						29,496						41,013						47,873						34,304						445,978
Total consumer PCI loans (carrying value) (3)																					555						13						—						—						—						568
Total consumer loans																					$	293,847					29,509						41,013						47,873						34,304						446,546

(1)Disclosure is not comparative due to our adoption of CECL on January 1, 2020. For additional information, see Note 1 (Summary of Significant Accounting Policies).

(2)Represents loans whose repayments are predominantly insured by the FHA or guaranteed by the VA.

(3)41% of the adjusted unpaid principal balance for consumer PCI loans had FICO scores less than 680 and 19% where no FICO was available to us at December 31, 2019.

LTV refers to the ratio comparing the loan’s unpaid principal balance to the property’s collateral value. CLTV refers to the combination of first mortgage and junior lien mortgage (including unused line amounts for credit line products) ratios. LTVs and CLTVs are updated quarterly using a cascade approach which first uses values provided by automated valuation models (AVMs) for the property. If an AVM is not available, then the value is estimated using the original appraised value adjusted by the change in Home Price Index (HPI) for the property location. If an HPI is not available, the original appraised value is used. The HPI value is normally the only method considered for high value properties, generally with an original value of $1 million or more, as the AVM values have proven less accurate for these properties.

Table 6.12 shows the most updated LTV and CLTV distribution of the real estate 1-4 family first and junior lien mortgage loan portfolios. We consider the trends in residential real estate markets as we monitor credit risk and establish our allowance for credit losses. In the event of a default, any loss should be limited to the portion of the loan amount in excess of the net realizable value of the underlying real estate collateral value. Certain loans do not have an LTV or CLTV due to industry data availability and portfolios acquired from or serviced by other institutions.

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Note 6: Loans and Related Allowance for Credit Losses (continued)

Table 6.12: Consumer Loan Categories by LTV/CLTV and Vintage (1)

			Term loans by origination year																																				Revolving loans						Revolving loans converted to term loans
(in millions)			2020						2019						2018						2017						2016						Prior																		Total
September 30, 2020
Real estate 1-4 family first mortgage
By LTV/CLTV:
0-60%			$	12,777					15,718						6,606						13,753						21,870						65,355						5,138						1,605						142,822
60.01-80%			27,558						28,843						9,775						14,099						12,226						12,003						1,485						359						106,348
80.01-100%			1,981						4,293						1,419						943						567						1,321						488						119						11,131
100.01-120% (2)			20						110						64						59						56						226						150						32						717
> 120% (2)			10						49						22						21						23						100						53						12						290
No LTV/CLTV available			89						96						66						78						92						254						56						14						745
Government insured/guaranteed loans (3)			204						794						969						1,248						2,646						27,076						—						—						32,937
Total real estate 1-4 family first mortgage			42,639						49,903						18,921						30,201						37,480						106,335						7,370						2,141						294,990
Real estate 1-4 family junior lien mortgage
By LTV/CLTV:
0-60%			—						—						—						—						—						572						8,819						3,829						13,220
60.01-80%			—						—						—						—						—						373						5,784						1,740						7,897
80.01-100%			—						—						—						—						—						229						1,772						773						2,774
100.01-120% (2)			—						—						—						—						—						74						452						193						719
> 120% (2)			—						—						—						—						—						22						167						61						250
No LTV/CLTV available			17						41						47						43						36						51						26						41						302
Total real estate 1-4 family junior lien mortgage			17						41						47						43						36						1,321						17,020						6,637						25,162
Total			$	42,656					49,944						18,968						30,244						37,516						107,656						24,390						8,778						320,152
December 31, 2019																																							Real estate 1-4 family first mortgage by LTV						Real estate 1-4 family junior lien mortgage by CLTV						Total
By LTV/CLTV:
0-60%																																							$	151,478					14,603						166,081
60.01-80%																																							114,795						9,663						124,458
80.01-100%																																							13,867						3,574						17,441
100.01-120% (2)																																							860						978						1,838
> 120% (2)																																							338						336						674
No LTV/CLTV available																																							784						342						1,126
Government insured/guaranteed loans (3)																																							11,170						—						11,170
Total consumer loans (excluding PCI)																																							293,292						29,496						322,788
Total consumer PCI loans (carrying value) (4)																																							555						13						568
Total consumer loans																																							$	293,847					29,509						323,356

(1)Disclosure is not comparative due to our adoption of CECL on January 1, 2020. For additional information, see Note 1 (Summary of Significant Accounting Policies).

(2)Reflects total loan balances with LTV/CLTV amounts in excess of 100%. In the event of default, the loss content would generally be limited to only the amount in excess of 100% LTV/CLTV.

(3)Represents loans whose repayments are predominantly insured by the FHA or guaranteed by the VA.

(4)9% of the adjusted unpaid principal balance for consumer PCI loans have LTV/CLTV amounts greater than 80% at December 31, 2019.

 

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NONACCRUAL LOANS  Table 6.13 provides loans on nonaccrual status. In connection with our adoption of CECL, nonaccrual loans may have an allowance for credit losses or a negative allowance for credit losses from expected recoveries of amounts previously

written off. Payment deferral activities instituted in response to the COVID-19 pandemic may delay recognition of delinquencies for customers who otherwise would have moved into nonaccrual status.

Table 6.13: Nonaccrual Loans (1)

			Amortized cost												Nine months ended September 30, 2020
(in millions)			Nonaccrual loans						Nonaccrual loans without related allowance for credit losses (2)						Recognized interest income
September 30, 2020
Commercial:
Commercial and industrial			$	2,834					293						48
Real estate mortgage			1,343						113						25
Real estate construction			34						2						6
Lease financing			187						18						—
Total commercial			4,398						426						79
Consumer:
Real estate 1-4 family first mortgage			2,641						1,549						116
Real estate 1-4 family junior lien mortgage			767						465						39
Automobile			176						—						12
Other revolving credit and installment			40						—						2
Total consumer			3,624						2,014						169
Total nonaccrual loans			$	8,022					2,440						248
December 31, 2019 (1)
Commercial:
Commercial and industrial			$	1,545
Real estate mortgage			573
Real estate construction			41
Lease financing			95
Total commercial			2,254
Consumer:
Real estate 1-4 family first mortgage			2,150
Real estate 1-4 family junior lien mortgage			796
Automobile			106
Other revolving credit and installment			40
Total consumer			3,092
Total nonaccrual loans (excluding PCI)			$	5,346

(1)Disclosure is not comparative due to our adoption of CECL on January 1, 2020. For additional information, see Note 1 (Summary of Significant Accounting Policies).

(2)Nonaccrual loans may not have an allowance for credit losses if the loss expectations are zero given solid collateral value.

LOANS IN PROCESS OF FORECLOSURE  Our recorded investment in consumer mortgage loans collateralized by residential real estate property that are in process of foreclosure was $2.3 billion and $3.5 billion at September 30, 2020, and December 31, 2019, respectively, which included $1.9 billion and $2.8 billion, respectively, of loans that are government insured/guaranteed. Under the Consumer Financial Protection Bureau guidelines, we do not commence the foreclosure process on real estate 1-4 family mortgage loans until after the loan is 120 days delinquent. Foreclosure procedures and timelines vary depending on whether the property address resides in a judicial or non-judicial state. Judicial states require the foreclosure to be processed through the state’s courts while non-judicial states are processed without court intervention. Foreclosure timelines vary according to state law. In connection with our actions to support customers during the COVID-19 pandemic, we have suspended certain mortgage foreclosure activities.

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Note 6: Loans and Related Allowance for Credit Losses (continued)

LOANS 90 DAYS OR MORE PAST DUE AND STILL ACCRUING  Certain loans 90 days or more past due are still accruing, because they are (1) well-secured and in the process of collection or (2) real estate 1-4 family mortgage loans or consumer loans exempt under regulatory rules from being classified as nonaccrual until later delinquency, usually 120 days past due.

Table 6.14 shows loans 90 days or more past due and still accruing by class for loans not government insured/guaranteed.

Table 6.14: Loans 90 Days or More Past Due and Still Accruing

(in millions)			Sep 30, 2020						Dec 31, 2019
Total:			$	11,698					7,285
Less: FHA insured/VA guaranteed (1)			11,041						6,352
Total, not government insured/guaranteed			$	657					933
By segment and class, not government insured/guaranteed:
Commercial:
Commercial and industrial			$	61					47
Real estate mortgage			47						31
Total commercial			108						78
Consumer:
Real estate 1-4 family first mortgage			97						112
Real estate 1-4 family junior lien mortgage			28						32
Credit card			297						546
Automobile			50						78
Other revolving credit and installment			77						87
Total consumer			549						855
Total, not government insured/guaranteed			$	657					933

(1)Represents loans whose repayments are largely insured by the FHA or guaranteed by the VA.

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IMPAIRED LOANS In connection with our adoption of CECL, we no longer provide information on impaired loans. We have retained impaired loans information for the period ended December 31, 2019. Table 6.15 summarizes key information for impaired loans. Our impaired loans at December 31, 2019, predominantly included loans on nonaccrual status in the commercial portfolio segment and loans modified in a TDR, whether on accrual or nonaccrual status. Impaired loans generally had estimated losses which are included in the allowance for credit losses. We did have impaired loans with no allowance for credit losses when the loss content has been previously recognized through charge-offs,

such as collateral dependent loans, or when loans are currently performing in accordance with their terms and no loss has been estimated. Impaired loans excluded PCI loans and loans that had been fully charged off or otherwise had zero recorded investment. Table 6.15 included trial modifications that totaled $115 million at December 31, 2019.

For additional information on our legacy impaired loans and allowance for credit losses, see Note 1 (Summary of Significant Accounting Policies) in our 2019 Form 10-K.

Table 6.15: Impaired Loans Summary

									Recorded investment
(in millions)			Unpaid principal balance						Impaired loans						Impaired loans with related allowance for credit losses						Related allowance for credit losses
December 31, 2019
Commercial:
Commercial and industrial			$	2,792					2,003						1,903						311
Real estate mortgage			1,137						974						803						110
Real estate construction			81						51						41						11
Lease financing			131						105						105						35
Total commercial			4,141						3,133						2,852						467
Consumer:
Real estate 1-4 family first mortgage			8,107						7,674						4,433						437
Real estate 1-4 family junior lien mortgage			1,586						1,451						925						144
Credit card			520						520						520						209
Automobile			138						81						42						8
Other revolving credit and installment			178						171						155						49
Total consumer (1)			10,529						9,897						6,075						847
Total impaired loans (excluding PCI)			$	14,670					13,030						8,927						1,314

(1)Included the recorded investment of $1.2 billion at December 31, 2019 of government insured/guaranteed loans that are predominantly insured by the FHA or guaranteed by the VA and generally do not have an ACL. Impaired loans may also have limited, if any, ACL when the recorded investment of the loan approximates estimated net realizable value as a result of charge-offs prior to a TDR modification.

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Note 6: Loans and Related Allowance for Credit Losses (continued)

Table 6.16 provides the average recorded investment in impaired loans and the amount of interest income recognized on impaired loans by portfolio segment and class.

Table 6.16: Average Recorded Investment in Impaired Loans

			Year ended December 31, 2019
(in millions)			Average recorded investment						Recognized interest income
Commercial:
Commercial and industrial			$	2,150					129
Real estate mortgage			1,067						59
Real estate construction			52						6
Lease financing			93						1
Total commercial			3,362						195
Consumer:
Real estate 1-4 family first mortgage			9,031						506
Real estate 1-4 family junior lien mortgage			1,586						99
Credit card			488						64
Automobile			84						12
Other revolving credit and installment			162						13
Total consumer			11,351						694
Total impaired loans (excluding PCI)			$	14,713					889

Interest income:
Cash basis of accounting			$	241
Other (1)			648
Total interest income			$	889

(1)Included interest recognized on accruing TDRs, interest recognized related to certain impaired loans which have an allowance calculated using discounting, and amortization of purchase accounting adjustments related to certain impaired loans.

TROUBLED DEBT RESTRUCTURINGS When, for economic or legal reasons related to a borrower’s financial difficulties, we grant a concession for other than an insignificant period of time to a borrower that we would not otherwise consider, the related loan is classified as a TDR, the balance of which totaled $14.6 billion and $11.8 billion at September 30, 2020, and December 31, 2019, respectively. We do not consider loan resolutions such as foreclosure or short sale to be a TDR. In addition, COVID-related modifications are generally not classified as TDRs due to the relief under the CARES Act and the Interagency Statement. For additional information on the TDR relief, see Note 1 (Summary of Significant Accounting Policies).

We may require some consumer borrowers experiencing financial difficulty to make trial payments generally for a period of three to four months, according to the terms of a planned permanent modification, to determine if they can perform according to those terms. These arrangements represent trial modifications, which we classify and account for as TDRs. While loans are in trial payment programs, their original terms are not considered modified and they continue to advance through delinquency status and accrue interest according to their original terms.

Commitments to lend additional funds on loans whose terms have been modified in a TDR amounted to $477 million and $500 million at September 30, 2020, and December 31, 2019, respectively.

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Table 6.17 summarizes our TDR modifications for the periods presented by primary modification type and includes the financial effects of these modifications. For those loans that modify more than once, the table reflects each modification that

occurred during the period. Loans that both modify and pay off within the period, as well as changes in recorded investment during the period for loans modified in prior periods, are not included in the table.

Table 6.17: TDR Modifications

			Primary modification type (1)																								Financial effects of modifications
($ in millions)			Principal forgiveness						Interest rate reduction						Other concessions (2)						Total						Charge- offs (3)						Weighted average interest rate reduction						Recorded investment related to interest rate reduction (4)
Quarter ended September 30, 2020
Commercial:
Commercial and industrial			$	—					7						882						889						44						0.79		%				$	7
Real estate mortgage			—						5						238						243						5						1.38						5
Real estate construction			9						1						1						11						—						5.25						1
Lease financing			—						—						—						—						—						—						—
Total commercial			9						13						1,121						1,143						49						1.29						13
Consumer:
Real estate 1-4 family first mortgage			1						4						2,576						2,581						1						2.06						4
Real estate 1-4 family junior lien mortgage			—						2						59						61						2						2.63						2
Credit card			—						72						—						72						—						15.06						72
Automobile			—						1						65						66						35						3.99						1
Other revolving credit and installment			—						3						24						27						1						7.36						3
Trial modifications (5)			—						—						10						10						—						—						—
Total consumer			1						82						2,734						2,817						39						13.64						82
Total			$	10					95						3,855						3,960						88						12.07		%				$	95
Quarter ended September 30, 2019
Commercial:
Commercial and industrial			$	13					9						209						231						39						0.67		%				$	9
Real estate mortgage			—						4						72						76						—						0.91						4
Real estate construction			—						1						15						16						—						1.00						1
Lease financing			—						—						2						2						—						—						—
Total commercial			13						14						298						325						39						0.75						14
Consumer:
Real estate 1-4 family first mortgage			24						4						199						227						—						2.11						16
Real estate 1-4 family junior lien mortgage			1						8						19						28						—						2.49						9
Credit card			—						94						—						94						—						12.78						94
Automobile			2						3						12						17						7						5.30						3
Other revolving credit and installment			—						14						2						16						—						8.38						14
Trial modifications (5)			—						—						6						6						—						—						—
Total consumer			27						123						238						388						7						10.23						136
Total			$	40					137						536						713						46						9.32		%				$	150

(continued on following page)

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Note 6: Loans and Related Allowance for Credit Losses (continued)

(continued from previous page)

			Primary modification type (1)																								Financial effects of modifications
($ in millions)			Principal forgiveness						Interest rate reduction						Other concessions (2)						Total						Charge- offs (3)						Weighted average interest rate reduction						Recorded investment related to interest rate reduction (4)
Nine months ended September 30, 2020
Commercial:
Commercial and industrial			$	18					39						2,144						2,201						126						0.74		%				$	39
Real estate mortgage			—						23						488						511						5						1.21						23
Real estate construction			9						1						7						17						—						4.29						1
Lease financing			—						—						1						1						—						—						—
Total commercial			27						63						2,640						2,730						131						0.98						63
Consumer:
Real estate 1-4 family first mortgage			42						10						3,021						3,073						2						1.76						35
Real estate 1-4 family junior lien mortgage			4						10						95						109						2						2.43						11
Credit card			—						229						—						229						—						13.31						229
Automobile			3						5						119						127						69						4.45						5
Other revolving credit and installment			—						18						32						50						1						7.65						18
Trial modifications (5)			—						—						(1)						(1)						—						—						—
Total consumer			49						272						3,266						3,587						74						11.03						298
Total			$	76					335						5,906						6,317						205						9.29		%				$	361
Nine months ended September 30, 2019
Commercial:
Commercial and industrial			$	13					54						943						1,010						78						0.47		%				$	54
Real estate mortgage			—						30						240						270						—						0.59						30
Real estate construction			13						1						31						45						—						1.00						1
Lease financing			—						—						2						2						—						—						—
Total commercial			26						85						1,216						1,327						78						0.51						85
Consumer:
Real estate 1-4 family first mortgage			87						9						674						770						1						1.96						54
Real estate 1-4 family junior lien mortgage			4						30						65						99						2						2.38						32
Credit card			—						280						—						280						—						13.11						280
Automobile			6						7						38						51						21						4.84						7
Other revolving credit and installment			—						37						6						43						—						7.92						37
Trial modifications (5)			—						—						11						11						—						—						—
Total consumer			97						363						794						1,254						24						10.19						410
Total			$	123					448						2,010						2,581						102						8.52		%				$	495

(1)Amounts represent the recorded investment in loans after recognizing the effects of the TDR, if any. TDRs may have multiple types of concessions, but are presented only once in the first modification type based on the order presented in the table above. The reported amounts include loans remodified of $382 million and $188 million for the quarters ended September 30, 2020 and 2019, respectively, and $866 million and $871 million for the first nine months of 2020 and 2019, respectively.

(2)Other concessions include loans with payment (principal and/or interest) deferral, loans discharged in bankruptcy, and loans with renewals, extensions, or other changes to original contract terms and other interest and noninterest adjustments, but exclude modifications that also forgive principal and/or reduce the contractual interest rate. The reported amounts include COVID-related payment deferrals that are new TDRs and exclude COVID-related payment deferrals previously reported as TDRs given limited current financial effects other than the payment deferral.

(3)Charge-offs include write-downs of the investment in the loan in the period it is contractually modified. The amount of charge-off will differ from the modification terms if the loan has been charged down prior to the modification based on our policies. In addition, there may be cases where we have a charge-off/down with no legal principal modification. Modifications resulted in deferring or legally forgiving principal of $2 million and $16 million for the quarters ended September 30, 2020 and 2019, respectively, and $34 million and $22 million for the first nine months of 2020 and 2019, respectively.

(4)Reflects the effect of reduced interest rates on loans with an interest rate concession as one of its concession types, which includes loans reported as a principal primary modification type that also have an interest rate concession.

(5)Trial modifications are granted a delay in payments due under the original terms during the trial payment period. However, these loans continue to advance through delinquency status and accrue interest according to their original terms. Any subsequent permanent modification generally includes interest rate related concessions; however, the exact concession type and resulting financial effect are usually not known until the loan is permanently modified. Trial modifications for the period are presented net of previously reported trial modifications that became permanent in the current period.

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Table 6.18 summarizes permanent modification TDRs that have defaulted in the current period within 12 months of their permanent modification date. We are reporting these defaulted TDRs based on a payment default definition of 90 days past due for the commercial portfolio segment and 60 days past due for the consumer portfolio segment.

Table 6.18: Defaulted TDRs

			Recorded investment of defaults
			Quarter ended September 30,												Nine months ended September 30,
(in millions)			2020						2019						2020						2019
Commercial:
Commercial and industrial			$	138					24						360						72
Real estate mortgage			3						5						105						38
Real estate construction			—						12						—						15
Total commercial			141						41						465						125
Consumer:
Real estate 1-4 family first mortgage			8						8						26						32
Real estate 1-4 family junior lien mortgage			1						2						9						11
Credit card			11						23						56						65
Automobile			11						2						14						9
Other revolving credit and installment			1						2						4						5
Total consumer			32						37						109						122
Total			$	173					78						574						247

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Note 7:  Leasing Activity

The information below provides a summary of our leasing activities as a lessor and lessee. See Note 7 (Leasing Activity) in our 2019 Form 10-K for additional information about our leasing activities.

As a Lessor

Table 7.1 presents the composition of our leasing revenue.

Table 7.1: Leasing Revenue

			Quarter ended September 30,												Nine months ended September 30,
(in millions)			2020						2019						2020						2019
Interest income on lease financing			$	144					208						$	551					655
Other lease revenues:
Variable revenues on lease financing			26						23						80						74
Fixed revenues on operating leases			287						339						895						1,069
Variable revenues on operating leases			9						16						34						48
Other lease-related revenues (1)			11						24						12						79
Lease income			333						402						1,021						1,270
Total leasing revenue			$	477					610						$	1,572					1,925

(1)    Predominantly includes net gains (losses) on disposition of assets leased under operating leases or lease financings.

As a Lessee

Substantially all of our leases are operating leases. Table 7.2 presents balances for our operating leases.

Table 7.2: Operating Lease Right of Use (ROU) Assets and Lease Liabilities

(in millions)			Sep 30, 2020			Dec 31, 2019
ROU assets			$	4,421		4,724
Lease liabilities			5,022			5,297

Table 7.3 provides the composition of our lease costs, which are predominantly included in occupancy expense.

Table 7.3: Lease Costs

			Quarter ended September 30,												Nine months ended September 30,
(in millions)			2020						2019						2020						2019
Fixed lease expense – operating leases			$	286					302						$	869					890
Variable lease expense			81						81						227						234
Other (1)			(7)						(40)						(63)						(57)
Total lease costs			$	360					343						$	1,033					1,067

(1)Predominantly includes gains recognized from sale leaseback transactions and sublease rental income.

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Note 8:  Equity Securities

Table 8.1 provides a summary of our equity securities by business purpose and accounting method, including equity securities with readily determinable fair values (marketable) and those without readily determinable fair values (nonmarketable).

Table 8.1: Equity Securities

(in millions)			Sep 30, 2020						Dec 31, 2019
Held for trading at fair value:
Marketable equity securities			$	14,058					27,440
Not held for trading:
Fair value:
Marketable equity securities (1)			2,412						6,481
Nonmarketable equity securities			8,583						8,015
Total equity securities at fair value			10,995						14,496
Equity method:
Low income housing tax credit investments			11,295						11,343
Private equity			2,841						3,459
Tax-advantaged renewable energy			4,142						3,811
New market tax credit and other			356						387
Total equity method			18,634						19,000
Other:
Federal Reserve Bank stock and other at cost (2)			3,585						4,790
Private equity (3)			3,897						2,515
Total equity securities not held for trading			37,111						40,801
Total equity securities			$	51,169					68,241

(1)Includes $206 million and $3.8 billion at September 30, 2020, and December 31, 2019, respectively, related to securities held as economic hedges of our deferred compensation plan liabilities. In second quarter 2020, we entered into arrangements to transition our economic hedges of our deferred compensation plan liabilities from equity securities to derivative instruments.

(2)Includes $3.5 billion and $4.8 billion at September 30, 2020, and December 31, 2019, respectively, related to investments in Federal Reserve Bank and Federal Home Loan Bank stock.

(3)Represents nonmarketable equity securities accounted for under the measurement alternative.

Equity Securities Held for Trading

Equity securities held for trading purposes are marketable equity securities traded on organized exchanges. These securities are held as part of our customer accommodation trading activities. For additional information on these activities, see Note 4 (Trading Activities).

Equity Securities Not Held for Trading

We also hold equity securities unrelated to trading activities. These securities include private equity and tax credit investments, securities held as economic hedges or to meet regulatory requirements (for example, Federal Reserve Bank and Federal Home Loan Bank stock).

FAIR VALUE Marketable equity securities held for purposes other than trading consist of exchange-traded equity funds held to economically hedge obligations related to our deferred compensation plans, as well as other holdings of publicly traded equity securities held for investment purposes. We account for certain nonmarketable equity securities under the fair value method, and substantially all of these securities are economically hedged with equity derivatives.

EQUITY METHOD Our equity method investments consist of tax credit and private equity investments, the majority of which are our low income housing tax credit (LIHTC) investments.

We invest in affordable housing projects that qualify for the LIHTC, which are designed to promote private development of low income housing. These investments typically generate a return through realization of federal tax credit and other tax benefits. In the third quarter and first nine months of 2020, we recognized pre-tax losses of $336 million and $1.0 billion, respectively, related to our LIHTC investments, compared with $304 million and $875 million, respectively, for the same periods a year ago. These losses were recognized in other noninterest income. We also recognized total tax benefits of $422 million and $1.2 billion in the third quarter and first nine months of 2020, respectively, which included tax credits recorded to income taxes of $339 million and $970 million for the same periods, respectively. In the third quarter and first nine months of 2019, total tax benefits were $362 million and $1.1 billion, respectively, which included tax credits of $286 million and $891 million for the same periods, respectively. We are periodically required to provide additional financial support during the investment period. A liability is recognized for unfunded commitments that are both legally binding and probable of funding. These commitments are predominantly funded within three years of initial investment. Our liability for these unfunded commitments was $4.0 billion at September 30, 2020, and $4.3 billion at December 31, 2019. This liability for unfunded commitments is included in long-term debt.

OTHER The remaining portion of our nonmarketable equity securities portfolio consists of securities accounted for using the cost or measurement alternative.

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Note 8: Equity Securities (continued)

Realized Gains and Losses Not Held for Trading

Table 8.2 provides a summary of the net gains and losses from equity securities not held for trading. Gains and losses for

securities held for trading are reported in net gains from trading activities.

Table 8.2: Net Gains (Losses) from Equity Securities Not Held for Trading

			Quarter ended Sep 30,												Nine months ended Sep 30,
(in millions)			2020						2019						2020						2019
Net gains (losses) from equity securities carried at fair value:
Marketable equity securities			$	38					116						$	(371)					757
Nonmarketable equity securities			265						1,477						585						3,145
Total equity securities carried at fair value			303						1,593						214						3,902
Net gains (losses) from nonmarketable equity securities not carried at fair value:
Impairment write-downs (1)			(535)						(43)						(1,576)						(110)
Net unrealized gains related to measurement alternative observable transactions (1)			1,030						158						1,276						489
Net realized gains on sale			60						623						259						1,029
Total nonmarketable equity securities not carried at fair value			555						738						(41)						1,408
Net gains (losses) from economic hedge derivatives (2)			(209)						(1,375)						(392)						(2,918)
Total net gains (losses) from equity securities not held for trading			$	649					956						$	(219)					2,392

(1)In third quarter 2020, we recorded $452 million of income related to a change in the accounting measurement model from the equity method to the measurement alternative for certain nonmarketable equity securities from our affiliated venture capital partnerships. This amount is comprised of $(434) million of impairment write-downs and $$658 million of net unrealized gains reported in the table above, as well as $228 million of equity method investment income reported in other noninterest income.

(2)Includes net gains (losses) on derivatives not designated as hedging instruments.

Measurement Alternative

Table 8.3 provides additional information about the impairment write-downs and observable price adjustments related to nonmarketable equity securities accounted for under the measurement alternative. Gains and losses related to these adjustments are also included in Table 8.2.

Table 8.3: Net Gains (Losses) from Measurement Alternative Equity Securities

			Quarter ended Sep 30,												Nine months ended Sep 30,
(in millions)			2020						2019						2020						2019
Net gains (losses) recognized in earnings during the period:
Gross unrealized gains due to observable price changes			$	1,030					158						$	1,276					500
Gross unrealized losses due to observable price changes			—						—						—						(11)
Impairment write-downs			(506)						(20)						(918)						(53)
Realized net gains from sale			8						36						21						161
Total net gains (losses) recognized during the period			$	532					174						$	379					597

Table 8.4 presents cumulative carrying value adjustments to nonmarketable equity securities accounted for under the measurement alternative that were still held at the end of each reporting period presented.

Table 8.4: Measurement Alternative Cumulative Gains (Losses)

(in millions)			Sep 30, 2020						Dec 31, 2019
Cumulative gains (losses):
Gross unrealized gains due to observable price changes			$	2,138					973
Gross unrealized losses due to observable price changes			(43)						(42)
Impairment write-downs			(1,024)						(134)

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Note 9:  Other Assets

Table 9.1 presents the components of other assets.

Table 9.1: Other Assets

(in millions)			Sep 30, 2020						Dec 31, 2019
Corporate/bank-owned life insurance			$	20,303					20,070
Accounts receivable (1)			34,524						29,137
Interest receivable:
AFS and HTM debt securities			1,399						1,729
Loans			3,074						3,099
Trading and other			409						758
Customer relationship and other amortized intangibles			352						423
Foreclosed assets:
Residential real estate:
Government insured/guaranteed (1)			22						50
Non-government insured/guaranteed			82						172
Other			52						81
Operating lease assets (lessor)			7,573						8,221
Operating lease ROU assets (lessee)			4,421						4,724
Due from customers on acceptances			207						253
Other			13,756						10,200
Total other assets			$	86,174					78,917

(1)Certain government-guaranteed residential real estate mortgage loans upon foreclosure are included in Accounts receivable. For additional information, see Note 1 (Summary of Significant Accounting Policies) in our 2019 Form 10-K.

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Note 10: Securitizations and Variable Interest Entities

Involvement with Special Purpose Entities (SPEs)

In the normal course of business, we enter into various types of on- and off-balance sheet transactions with SPEs, which are corporations, trusts, limited liability companies or partnerships that are established for a limited purpose. For further description

of our involvement with SPEs, see Note 10 (Securitizations and Variable Interest Entities) in our 2019 Form 10-K.

Table 10.1 provides the classifications of assets and liabilities in our balance sheet for our transactions with VIEs.

Table 10.1: Balance Sheet Transactions with VIEs

(in millions)			VIEs that we do not consolidate						VIEs that we consolidate			Transfers that we account for as secured borrowings									Total
September 30, 2020
Cash and due from banks			$	—					16						—						16
Interest-earning deposits with banks			—						—						—						—
Debt securities (1):
Trading debt securities			1,869						267						—						2,136
Available-for-sale debt securities			1,484						395						—						1,879
Held-to-maturity debt securities			1,170						—						—						1,170
Loans			1,960						10,634						69						12,663
Mortgage servicing rights			7,009						—						—						7,009
Derivative assets			247						1						—						248
Equity securities			11,356						72						—						11,428
Other assets			1,002						214						—						1,216
Total assets			26,097						11,599						69						37,765
Short-term borrowings			—						595						—						595
Derivative liabilities			2						1						—						3
Accrued expenses and other liabilities			223						229						—						452
Long-term debt			4,080						215						68						4,363
Total liabilities			4,305						1,040						68						5,413
Noncontrolling interests			—						35						—						35
Net assets			$	21,792					10,524						1						32,317
December 31, 2019
Cash and due from banks			$	—					16						—						16
Interest-earning deposits with banks			—						284						—						284
Debt securities (1):
Trading debt securities			792						339						—						1,131
Available-for-sale debt securities			1,696						201						—						1,897
Held-to-maturity debt securities			791						—						—						791
Loans			2,127						13,170						80						15,377
Mortgage servicing rights			11,884						—						—						11,884
Derivative assets			142						1						—						143
Equity securities			11,401						118						—						11,519
Other assets			1,268						239						—						1,507
Total assets			30,101						14,368						80						44,549
Short-term borrowings			—						401						—						401
Derivative liabilities			1						3						—						4
Accrued expenses and other liabilities			189						235						—						424
Long-term debt			4,817						587						79						5,483
Total liabilities			5,007						1,226						79						6,312
Noncontrolling interests			—						43						—						43
Net assets			$	25,094					13,099						1						38,194

(1)Excludes certain debt securities related to loans serviced for the Federal National Mortgage Association (FNMA), Federal Home Loan Mortgage Corporation (FHLMC) and Government National Mortgage Association (GNMA).

Transactions with Unconsolidated VIEs

Our transactions with unconsolidated VIEs include predominantly securitizations of residential and commercial mortgage loans, and investments in tax credit structures. We have various forms of involvement with VIEs, including servicing, holding senior or

subordinated interests, and entering into liquidity arrangements and derivative contracts. Involvements with these unconsolidated VIEs are recorded on our balance sheet in debt and equity securities, loans, MSRs, derivative assets and liabilities, other assets, other liabilities, and long-term debt, as appropriate.

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Table 10.2 provides a summary of our exposure to unconsolidated VIEs with which we have significant continuing involvement but for which we are not the primary beneficiary.

We include transactions where we were the sponsor or servicer and also have other significant forms of continuing involvement. Sponsorship includes transactions where we solely or materially participated in the initial design or structuring of the VIE or marketed the transaction to investors. We consider investments in securities, loans, guarantees, liquidity agreements, commitments and certain derivatives to be other forms of

continuing involvement that may be significant. We also include transactions where we transferred assets to a VIE, account for the transfer as a sale, and service the VIE collateral or have other forms of continuing involvement that may be significant (as described above). We exclude certain transactions with unconsolidated VIEs when our continuing involvement is temporary in nature or insignificant in size. We also exclude secured borrowing transactions with unconsolidated VIEs (for information on these transactions, see the Transactions with Consolidated VIEs and Secured Borrowings section in this Note).

Table 10.2: Unconsolidated VIEs

									Carrying value – asset (liability)
(in millions)			Total VIE assets						Debt and equity interests (1)						Servicing assets and advances						Derivatives						Debt, guarantees, and other commitments						Net assets
September 30, 2020
Residential mortgage loan securitizations:
Conforming (2)			$	979,592					2,067						6,787						—						(217)						8,637
Other/nonconforming			5,762						15						38						—						—						53
Commercial mortgage loan securitizations (2)			177,421						2,512						1,186						179						(76)						3,801
Tax credit structures			39,532						13,094						—						—						(4,010)						9,084
Other asset-based finance structures			865						100						—						66						—						166
Other			1,153						51						—						—						—						51
Total			$	1,204,325					17,839						8,011						245						(4,303)						21,792
									Maximum exposure to loss
									Debt and equity interests (1)						Servicing assets and advances						Derivatives						Debt, guarantees, and other commitments						Total exposure
Residential mortgage loan securitizations:
Conforming (2)									$	2,047					6,787						—						1,355						10,189
Other/nonconforming									15						38						—						—						53
Commercial mortgage loan securitizations (2)									2,461						1,186						179						12,200						16,026
Tax credit structures									13,094						—						—						1,331						14,425
Other asset-based finance structures									100						—						70						71						241
Other									51						—						—						157						208
Total									$	17,768					8,011						249						15,114						41,142
									Carrying value – asset (liability)
(in millions)			Total VIE assets						Debt and equity interests (1)						Servicing assets and advances						Derivatives						Debt, guarantees, and other commitments						Net assets
December 31, 2019
Residential mortgage loan securitizations:
Conforming (2)			$	1,098,103					1,528						11,931						—						(683)						12,776
Other/nonconforming			5,178						6						152						—						—						158
Commercial mortgage loan securitizations (2)			169,736						2,239						1,069						80						(43)						3,345
Tax credit structures			39,091						12,826						—						—						(4,260)						8,566
Other asset-based finance structures			1,355						157						—						61						(20)						198
Other			1,167						51						—						—						—						51
Total			$	1,314,630					16,807						13,152						141						(5,006)						25,094
									Maximum exposure to loss
									Debt and equity interests (1)						Servicing assets and advances						Derivatives						Debt, guarantees, and other commitments						Total exposure
Residential mortgage loan securitizations:
Conforming (2)									$	972					11,931						—						937						13,840
Other/nonconforming									6						152						—						—						158
Commercial mortgage loan securitizations (2)									2,239						1,069						80						11,667						15,055
Tax credit structures									12,826						—						—						1,701						14,527
Other asset-based finance structures									157						—						63						91						311
Other									51						—						—						157						208
Total									$	16,251					13,152						143						14,553						44,099

(1)Includes total equity interests of $11.4 billion at both September 30, 2020, and December 31, 2019. Also includes debt interests in the form of both loans and securities. Excludes certain debt securities held related to loans serviced for FNMA, FHLMC and GNMA.

(2)Carrying values include assets and related liabilities of $71 million and $556 million at September 30, 2020, and December 31, 2019, respectively, related to certain unexercised unconditional repurchase options. These amounts represent the carrying value of the loans and associated debt that would be payable if the option was exercised to repurchase eligible loans from GNMA residential and multifamily loan securitizations. These amounts are excluded from maximum exposure to loss as we are not obligated to exercise the options.

In Table 10.2, “Total VIE assets” represents the remaining principal balance of assets held by unconsolidated VIEs using the most current information available. For VIEs that obtain exposure to assets synthetically through derivative instruments, the notional amount of the derivative is included in the asset balance. “Carrying value” is the amount in our consolidated balance sheet

related to our involvement with the unconsolidated VIEs. “Maximum exposure to loss” is determined as the carrying value of our investment in the VIEs excluding the unconditional repurchase options that have not been exercised, plus the remaining undrawn liquidity and lending commitments, the notional amount of net written derivative contracts, and generally

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Note 10: Securitizations and Variable Interest Entities (continued)

the notional amount of, or stressed loss estimate for, other commitments and guarantees. It represents estimated loss that would be incurred under severe, hypothetical circumstances, for which we believe the possibility is extremely remote, such as where the value of our interests and any associated collateral declines to zero, without any consideration of recovery or offset from any economic hedges. Accordingly, this disclosure is not an indication of expected loss.

For complete descriptions of our transactions with unconsolidated VIEs with which we have a significant continuing involvement, but we are not the primary beneficiary, see Note 10 (Securitizations and Variable Interest Entities) in our 2019 Form 10-K.

Loan Sales and Securitization Activity

We periodically transfer consumer and commercial loans and other types of financial assets in securitization and whole loan sale transactions. We typically retain the servicing rights from these sales and may continue to hold other beneficial interests in the transferred financial assets. We may also provide liquidity to

investors in the beneficial interests and credit enhancements. Through these transfers we may be exposed to liability under limited amounts of recourse as well as standard representations and warranties we make to purchasers and issuers.

Table 10.3 presents information about transfers of assets during the period to unconsolidated VIEs or third-party investors for which we recorded the transfers as sales and have continuing involvement with the transferred assets. In connection with these transfers, we recorded servicing assets, securities, and a liability for repurchase losses which reflects management’s estimate of probable losses related to various representations and warranties for the loans transferred. Each of these interests are initially measured at fair value. Servicing rights are classified as Level 3 measurements, and generally securities are initially classified as Level 2.

Sales with continuing involvement include securitizations of conforming residential mortgages that are sold to the government-sponsored entities (GSEs) or GNMA. Substantially all transfers to these entities resulted in no gain or loss because the loans were already measured at fair value on a recurring basis.

Table 10.3: Transfers With Continuing Involvement

(in millions)									2020												2019
Quarter ended September 30,			Residential mortgages						Commercial mortgages						Residential mortgages						Commercial mortgages
Net gains (losses) on sale			$	1					54						25						72
Asset balances sold			71,032						2,430						48,378						4,419
Servicing rights recognized			477						32						532						33
Securities recognized (1)			12,024						5						4,271						—
Liability for repurchase losses recognized			8						—						5						—
Nine months ended September 30,
Net gains (losses) on sale			$	53					187						85						193
Asset balances sold			182,473						7,663						119,153						10,479
Servicing rights recognized			1,366						114						1,239						92
Securities recognized (1)			14,074						79						7,665						—
Liability for repurchase losses recognized			15						—						13						—

(1)Includes securities retained upon initial transfer and subsequent sales during the periods presented, which may result in a net reduction of securities recognized.

Table 10.4 presents the key weighted average assumptions we used to measure residential MSRs at the date of securitization.

Table 10.4: Residential Mortgage Servicing Rights

			Residential mortgage servicing rights
			2020						2019
Quarter ended September 30,
Prepayment speed (1)			16.7		%				13.2
Discount rate			6.7						7.4
Cost to service ($ per loan) (2)			$	107					101
Nine months ended September 30,
Prepayment speed (1)			15.0		%				13.3
Discount rate			6.8						7.6
Cost to service ($ per loan) (2)			$	99					106

(1)The prepayment speed assumption for residential MSRs includes a blend of prepayment speeds and default rates. Prepayment speed assumptions are influenced by mortgage interest rate inputs as well as our estimation of drivers of borrower behavior.

(2)Includes costs to service and unreimbursed foreclosure costs, which can vary period to period due to changes in model assumptions and the mix of modified government-guaranteed loans sold to GNMA.

Table 10.5 presents the proceeds related to transfers accounted for as sales in which we have continuing involvement with the transferred financial assets, as well as current period cash flows from continuing involvement with previous transfers accounted for as sales. Cash flows from other interests held exclude cash flows from certain debt securities related to loans serviced for FNMA, FHLMC and GNMA and predominantly include principal and interest payments received on retained bonds. Repurchases of assets represent cash paid to repurchase loans from investors under representation and warranty obligations or in connection with the exercise of cleanup calls on securitizations. Loss reimbursements are cash paid to reimburse investors for losses on individual loans that are already liquidated. Repurchases of government insured loans result from the exercise of our option, as servicer, to repurchase loans from GNMA loan securitization pools, when three scheduled loan payments remain unpaid by the borrower. These loans are insured by the FHA or guaranteed by the VA. Cash flows from servicing advances include principal and interest payments to investors required by servicing agreements.

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Table 10.5: Cash Inflows (Outflows) From Sales and Securitization Activity

			Mortgage loans
(in millions)			2020												2019
Quarter ended September 30,
Proceeds from securitizations and whole loan sales			$	73,673											52,274
Fees from servicing rights retained			676												793
Cash flows from other interests held			174												131
Repurchases of assets/loss reimbursements:
Non-agency securitizations and whole loan transactions			1												(1,369)
Government insured loans			(21,905)												(1,402)
Agency securitizations			(152)												(26)
Servicing advances, net of recoveries			(66)												73
Nine months ended September 30,
Proceeds from securitizations and whole loan sales			$	188,911											128,478
Fees from servicing rights retained			2,095												2,359
Cash flows from other interests held			533												375
Repurchases of assets/loss reimbursements:
Non-agency securitizations and whole loan transactions			—												(1,370)
Government insured loans			(26,939)												(4,590)
Agency securitizations			(213)												(70)
Servicing advances, net of recoveries			(126)												166

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Note 10: Securitizations and Variable Interest Entities (continued)

Retained Interests from Unconsolidated VIEs

Table 10.6 provides key economic assumptions and the sensitivity of the current fair value of residential MSRs and other interests held related to unconsolidated VIEs to immediate adverse changes in those assumptions. Amounts for residential MSRs include purchased servicing rights as well as servicing rights resulting from the transfer of loans. See Note 16 (Fair Values of Assets and Liabilities) for additional information on key economic assumptions for residential MSRs. “Other interests held” were obtained when we securitized residential and commercial mortgage loans. Residential mortgage-backed securities retained in securitizations issued through GSEs or GNMA, are excluded

from the table because these securities have a remote risk of credit loss due to the GSE or government guarantee. These securities also have economic characteristics similar to GSE or GNMA mortgage-backed securities that we purchase, which are not included in the table. Subordinated interests include only those bonds whose credit rating was below AAA by a major rating agency at issuance. Senior interests include only those bonds whose credit rating was AAA by a major rating agency at issuance. The information presented excludes trading positions held in inventory.

Table 10.6: Retained Interests from Unconsolidated VIEs

			Residential mortgage servicing rights																		Other interests held
($ in millions, except cost to service amounts)																					Subordinated bonds						Senior bonds
Fair value of interests held at September 30, 2020			$	6,355																	1,009						276
Expected weighted average life (in years)			3.7																		6.8						6.3
Key economic assumptions:
Prepayment speed assumption			19.7		%
Decrease in fair value from:
10% adverse change			$	452
25% adverse change			1,044
Discount rate assumption			5.8		%																5.3						1.5
Decrease in fair value from:
100 basis point increase			$	236																	56						15
200 basis point increase			454																		109						29
Cost to service assumption ($ per loan)			138
Decrease in fair value from:
10% adverse change			204
25% adverse change			508
Credit loss assumption																					4.5		%				—
Decrease in fair value from:
10% higher losses																					$	32					—
25% higher losses																					35						—
Fair value of interests held at December 31, 2019			$	11,517																	909						352
Expected weighted average life (in years)			5.3																		7.3						5.5
Key economic assumptions:
Prepayment speed assumption			11.9		%
Decrease in fair value from:
10% adverse change			$	537
25% adverse change			1,261
Discount rate assumption			7.2		%																4.0						2.9
Decrease in fair value from:
100 basis point increase			$	464																	53						16
200 basis point increase			889																		103						32
Cost to service assumption ($ per loan)			102
Decrease in fair value from:
10% adverse change			253
25% adverse change			632
Credit loss assumption																					3.1		%				—
Decrease in fair value from:
10% higher losses																					$	1					—
25% higher losses																					4						—

In addition to residential MSRs included in the previous table, we have a small portfolio of commercial MSRs, which are carried at the lower of cost or fair value (LOCOM), with a fair value of $1.4 billion and $1.9 billion at September 30, 2020, and

December 31, 2019, respectively. Prepayment assumptions do not significantly impact values of commercial MSRs and commercial mortgage bonds as commercial loans generally include contractual restrictions on prepayment. Servicing costs

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are not a driver of our MSR value as we are typically primary or master servicer; the higher costs of servicing delinquent and foreclosed loans is generally borne by the special servicer. The primary economic driver impacting the fair value of our commercial MSRs is forward interest rates, which are derived from market observable yield curves used to price capital markets instruments. Market interest rates significantly affect interest earned on custodial deposit balances. The sensitivity of the current fair value of our commercial MSRs to a hypothetical immediate adverse 25% change in the assumption about interest earned on deposit balances at September 30, 2020, and December 31, 2019, would result in a decrease in fair value of $89 million and $205 million, respectively. See Note 11 (Mortgage Banking Activities) for additional information on our commercial MSRs.

The sensitivities in the preceding paragraph and table are hypothetical and caution should be exercised when relying on this data. Changes in value based on variations in assumptions generally cannot be extrapolated because the relationship of the change in the assumption to the change in value may not be linear. Also, the effect of a variation in a particular assumption on the value of the other interests held is calculated independently

without changing any other assumptions. In reality, changes in one factor may result in changes in others (for example, changes in prepayment speed estimates could result in changes in the credit losses), which might magnify or counteract the sensitivities.

Off-Balance Sheet Loans

Table 10.7 presents information about the principal balances of off-balance sheet loans that were sold or securitized, including residential mortgage loans sold to FNMA, FHLMC, GNMA and other investors, for which we have some form of continuing involvement (including servicer). Delinquent loans include loans 90 days or more past due and loans in bankruptcy, regardless of delinquency status. In accordance with applicable servicing guidelines, delinquency status continues to advance for loans with COVID-related payment deferrals. For loans sold or securitized where servicing is our only form of continuing involvement, we would only experience a loss if we were required to repurchase a delinquent loan or foreclosed asset due to a breach in representations and warranties associated with our loan sale or servicing contracts.

Table 10.7: Off-Balance Sheet Loans Sold or Securitized

																											Net charge-offs (2)
			Total loans												Delinquent loans and foreclosed assets (1)												Nine months ended Sep 30,
(in millions)			Sep 30, 2020						Dec 31, 2019						Sep 30, 2020						Dec 31, 2019						2020						2019
Commercial:
Real estate mortgage			$	114,479					112,507						2,363						776						129						109
Total commercial			114,479						112,507						2,363						776						129						109
Consumer:
Real estate 1-4 family first mortgage			875,298						1,008,446						36,605						6,664						71						180
Real estate 1-4 family junior lien mortgage			10						13						2						2						—						—
Total consumer			875,308						1,008,459						36,607						6,666						71						180
Total off-balance sheet sold or securitized loans (3)			$	989,787					1,120,966						38,970						7,442						200						289

(1)Includes $397 million and $492 million of commercial foreclosed assets and $264 million and $356 million of consumer foreclosed assets at September 30, 2020, and December 31, 2019, respectively.

(2)Net charge-offs exclude loans sold to FNMA, FHLMC and GNMA as we do not service or manage the underlying real estate upon foreclosure and, as such, do not have access to net charge-off information.

(3)At September 30, 2020, and December 31, 2019, the table includes total loans of $920.7 billion and $1.0 trillion respectively, delinquent loans of $35.0 billion and $5.2 billion, respectively, and foreclosed assets of $205 million and $251 million, respectively, for FNMA, FHLMC and GNMA.

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Note 10: Securitizations and Variable Interest Entities (continued)

Transactions with Consolidated VIEs and Secured Borrowings

Table 10.8 presents a summary of financial assets and liabilities for asset transfers accounted for as secured borrowings and involvements with consolidated VIEs. Carrying values of “Assets” are presented using GAAP measurement methods, which may include fair value, credit impairment or other adjustments, and

therefore in some instances will differ from “Total VIE assets.” For VIEs that obtain exposure synthetically through derivative instruments, the notional amount of the derivative is included in “Total VIE assets.” On the consolidated balance sheet, we separately disclose the consolidated assets of certain VIEs that can only be used to settle the liabilities of those VIEs.

Table 10.8: Transactions with Consolidated VIEs and Secured Borrowings

									Carrying value
(in millions)			Total VIE assets						Assets						Liabilities						Noncontrolling interests						Net assets
September 30, 2020
Secured borrowings:
Residential mortgage securitizations			$	69					69						(68)						—						1
Total secured borrowings			69						69						(68)						—						1
Consolidated VIEs:
Commercial and industrial loans and leases			6,978						4,924						(227)						(13)						4,684
Nonconforming residential mortgage loan securitizations			622						538						(214)						—						324
Commercial real estate loans			5,379						5,379						—						—						5,379
Municipal tender option bond securitizations			596						599						(596)						—						3
Other			159						159						(3)						(22)						134
Total consolidated VIEs			13,734						11,599						(1,040)						(35)						10,524
Total secured borrowings and consolidated VIEs			$	13,803					11,668						(1,108)						(35)						10,525
December 31, 2019
Secured borrowings:
Residential mortgage securitizations			$	81					80						(79)						—						1
Total secured borrowings			81						80						(79)						—						1
Consolidated VIEs:
Commercial and industrial loans and leases			8,054						8,042						(529)						(16)						7,497
Nonconforming residential mortgage loan securitizations			935						809						(290)						—						519
Commercial real estate loans			4,836						4,836						—						—						4,836
Municipal tender option bond securitizations			401						402						(401)						—						1
Other			279						279						(6)						(27)						246
Total consolidated VIEs			14,505						14,368						(1,226)						(43)						13,099
Total secured borrowings and consolidated VIEs			$	14,586					14,448						(1,305)						(43)						13,100

We have raised financing through the securitization of certain financial assets in transactions with VIEs accounted for as secured borrowings. We also consolidate VIEs where we are the primary beneficiary. In certain transactions, we provide contractual support in the form of limited recourse and liquidity to facilitate the remarketing of short-term securities issued to third-party investors. Other than this limited contractual support, the assets of the VIEs are the sole source of repayment of the securities held by third parties.

For complete descriptions of our accounting for transfers accounted for as secured borrowings and involvement with consolidated VIEs, see Note 10 (Securitizations and Variable Interest Entities) in our 2019 Form 10-K.

Other Transactions

In addition to the transactions included in the previous tables, we have used wholly-owned trust preferred security VIEs to issue debt securities or preferred equity exclusively to third-party investors. As the sole assets of the VIEs are receivables from us, we do not consolidate the VIEs even though we own all of the voting equity shares of the VIEs, have fully guaranteed the obligations of the VIEs, and may have the right to redeem the third-party securities under certain circumstances. In our

consolidated balance sheet we reported the debt securities issued to the VIEs as long-term junior subordinated debt with a carrying value of $698 million and $2.1 billion at September 30, 2020, and December 31, 2019, respectively. During first quarter 2020, we liquidated certain of our trust preferred security VIEs. As part of these liquidations, the preferred securities issued by the trusts were canceled and junior subordinated debentures with a total carrying value of $1.4 billion were distributed to the preferred security holders. Prior to the liquidations, we held $10 million of these preferred securities, which were exchanged for junior subordinated debentures upon liquidation and subsequently retired with no impact to earnings. See Note 17 (Preferred Stock) for additional information about trust preferred securities.

Certain money market funds are also excluded from the previous tables because they are exempt from the consolidation analysis. We voluntarily waived a portion of our management fees for these money market funds to maintain a minimum level of daily net investment income. The amount of fees waived was $30 million and $63 million in the third quarter and first nine months of 2020, respectively, compared with $10 million and $30 million for the same periods a year ago.

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Note 11: Mortgage Banking Activities

Mortgage banking activities consist of residential and commercial mortgage originations, sales and servicing.

We apply the amortization method to commercial MSRs and the fair value method to residential MSRs. Table 11.1 presents the changes in MSRs measured using the fair value method.

Table 11.1: Analysis of Changes in Fair Value MSRs

			Quarter ended September 30,												Nine months ended September 30,
(in millions)			2020						2019						2020						2019
Fair value, beginning of period			$	6,819					12,096						$	11,517					14,649
Servicing from securitizations or asset transfers (1)			351						538						1,274						1,279
Sales and other (2)			—						(4)						(32)						(286)
Net additions			351						534						1,242						993
Changes in fair value:
Due to valuation inputs or assumptions:
Mortgage interest rates (3)			(294)						(718)						(3,916)						(2,811)
Servicing and foreclosure costs (4)			157						13						(265)						3
Discount rates			—						188						27						179
Prepayment estimates and other (5)			(80)						(445)						(451)						(302)
Net changes in valuation inputs or assumptions			(217)						(962)						(4,605)						(2,931)
Changes due to collection/realization of expected cash flows (6)			(598)						(596)						(1,799)						(1,639)
Total changes in fair value			(815)						(1,558)						(6,404)						(4,570)
Fair value, end of period			$	6,355					11,072						$	6,355					11,072

(1)Includes impacts associated with exercising cleanup calls on securitizations and our right to repurchase delinquent loans from GNMA loan securitization pools. MSRs may increase upon repurchase due to servicing liabilities associated with these delinquent GNMA loans.

(2)Includes sales and transfers of MSRs, which can result in an increase in MSRs if related to portfolios with servicing liabilities.

(3)Includes prepayment speed changes as well as other valuation changes due to changes in mortgage interest rates.

(4)Includes costs to service and unreimbursed foreclosure costs.

(5)Represents other changes in valuation model inputs or assumptions including prepayment speed estimation changes that are independent of mortgage interest rate changes.

(6)Represents the reduction in the MSR fair value for the cash flows expected to be collected during the period, net of income accreted due to the passage of time.

 

Table 11.2 presents the changes in amortized MSRs.

Table 11.2: Analysis of Changes in Amortized MSRs

			Quarter ended September 30,												Nine months ended September 30,
(in millions)			2020						2019						2020						2019
Balance, beginning of period			$	1,361					1,407						$	1,430					1,443
Purchases			6						25						21						65
Servicing from securitizations or asset transfers			32						33						114						92
Amortization (1)			(74)						(68)						(240)						(203)
Balance, end of period			$	1,325					1,397						$	1,325					1,397
Fair value of amortized MSRs:
Beginning of period			$	1,401					1,897						$	1,872					2,288
End of period			1,400						1,813						1,400						1,813

(1)Commercial amortized MSRs are evaluated for impairment purposes by the following risk strata: agency (GSEs) for multi-family properties and non-agency. There was a $7 million and $37 million impairment recorded in the third quarter and first nine months of 2020, respectively, and an associated valuation allowance of $37 million recorded at September 30, 2020, on the commercial amortized MSRs.

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Note 11: Mortgage Banking Activities (continued)

We present the components of our managed servicing portfolio in Table 11.3 at unpaid principal balance for loans serviced and subserviced for others and at book value for owned loans serviced.

 

Table 11.3: Managed Servicing Portfolio

(in billions)			Sep 30, 2020						Dec 31, 2019
Residential mortgage servicing:
Serviced and subserviced for others			$	920					1,065
Owned loans serviced			342						343
Total residential servicing			1,262						1,408
Commercial mortgage servicing:
Serviced and subserviced for others			579						575
Owned loans serviced			123						124
Total commercial servicing			702						699
Total managed servicing portfolio			$	1,964					2,107
Total serviced for others, excluding subserviced for others			$	1,488					1,629
Ratio of MSRs to related loans serviced for others			0.52		%				0.79
Weighted average note rate (mortgage loans serviced for others)			4.13						4.25

At September 30, 2020, and December 31, 2019, we had servicer advances, net of an allowance for uncollectible amounts, of $2.6 billion and $2.0 billion, respectively. As the servicer of loans for others, we advance certain payments of principal, interest, taxes, insurance, and default-related expenses which are generally reimbursed within a short timeframe from cash flows from the trust, GSEs, insurer or borrower. The credit risk related to these advances is limited since the reimbursement is generally senior to cash payments to investors. We also advance payments of taxes and insurance for our owned loans which are collectible

from the borrower. We maintain an allowance for uncollectible amounts for advances on loans serviced for others that may not be reimbursed if the payments were not made in accordance with applicable servicing agreements or if the insurance or servicing agreements contain limitations on reimbursements. Servicing advances on owned loans are charged-off when deemed uncollectible.

Table 11.4 presents the components of mortgage banking noninterest income. 

Table 11.4: Mortgage Banking Noninterest Income

						Quarter ended September 30,												Nine months ended September 30,
(in millions)						2020						2019						2020						2019
Servicing fees:
Contractually specified servicing fees, late charges and ancillary fees						$	838					924						$	2,452					2,749
Unreimbursed direct servicing costs (1)						(121)						(118)						(333)						(272)
Servicing fees						717						806						2,119						2,477
Amortization (2)						(74)						(68)						(240)						(203)
Changes due to collection/realization of expected cash flows (3)			(A)			(598)						(596)						(1,799)						(1,639)
Net servicing fees						45						142						80						635
Changes in fair value of MSRs due to valuation inputs or assumptions (4)			(B)			(217)						(962)						(4,605)						(2,931)
Net derivative gains from economic hedges (5)						513						678						4,448						2,795
Market-related valuation changes to MSRs, net of hedge results						296						(284)						(157)						(136)
Total servicing income (loss), net						341						(142)						(77)						499
Net gains on mortgage loan origination/sales activities (6)						1,249						608						2,363						1,433
Total mortgage banking noninterest income						$	1,590					466						$	2,286					1,932
Total changes in fair value of MSRs carried at fair value			(A)+(B)			$	(815)					(1,558)						$	(6,404)					(4,570)

(1)Includes costs associated with foreclosures, unreimbursed interest advances to investors, and other interest costs.

(2)Includes a $7 million and $37 million impairment recorded in the third quarter and first nine months of 2020, respectively, on the commercial amortized MSRs.

(3)Represents the reduction in the MSR fair value for the cash flows expected to be collected during the period, net of income accreted due to the passage of time.

(4)Refer to the analysis of changes in fair value MSRs presented in Table 11.1 in this Note for more detail.

(5)See Note 15 (Derivatives) for additional discussion and detail on economic hedges.

(6)Includes net gains (losses) of $(297) million and $(1.6) billion in the third quarter and first nine months of 2020, respectively, and $58 million and $(376) million in the third quarter and first nine months of 2019, respectively, related to derivatives used as economic hedges of mortgage loans held for sale and derivative loan commitments.

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Note 12: Intangible Assets

Table 12.1 presents the gross carrying value of intangible assets and accumulated amortization.

Table 12.1: Intangible Assets

			September 30, 2020																		December 31, 2019
(in millions)			Gross carrying value						Accumulated amortization						Net carrying value						Gross carrying value						Accumulated amortization						Net carrying value
Amortized intangible assets (1):
MSRs (2)			$	4,557					(3,232)						1,325						4,422						(2,992)						1,430
Customer relationship and other intangibles			879						(527)						352						947						(524)						423
Total amortized intangible assets			$	5,436					(3,759)						1,677						5,369						(3,516)						1,853
Unamortized intangible assets:
MSRs (carried at fair value) (2)			$	6,355																	11,517
Goodwill			26,387																		26,390
Trademark			14																		14

(1)Balances are excluded commencing in the period following full amortization.

(2)Includes a $37 million valuation allowance recorded for amortized MSRs at September 30, 2020. See Note 11 (Mortgage Banking Activities) for additional information on MSRs.

Table 12.2 provides the current year and estimated future amortization expense for amortized intangible assets. We based our projections of amortization expense shown below on existing

asset balances at September 30, 2020. Future amortization expense may vary from these projections.

Table 12.2: Amortization Expense for Intangible Assets

(in millions)						Amortized MSRs												Customer relationship and other intangibles						Total
Nine months ended September 30, 2020 (actual)						$	240											71						311
Estimate for the remainder of 2020						$	66											24						90
Estimate for year ended December 31,
2021						239												81						320
2022						212												68						280
2023						184												59						243
2024						159												48						207
2025						134												39						173

Table 12.3 shows the allocation of goodwill to our reportable operating segments. We assess goodwill for impairment at a

reporting unit level, which is generally one level below the operating segments.

Table 12.3: Goodwill

(in millions)			Community Banking						Wholesale Banking						Wealth and Investment Management						Consolidated Company
December 31, 2018			$	16,685					8,450						1,283						26,418
Reclassification of goodwill held for sale to other assets			—						(25)						—						(25)
Reduction in goodwill related to divested business and other			—						—						(7)						(7)
Foreign currency translation			—						2						—						2
September 30, 2019			$	16,685					8,427						1,276						26,388
December 31, 2019			$	16,685					8,429						1,276						26,390
Foreign currency translation			—						(3)						—						(3)
September 30, 2020			$	16,685					8,426						1,276						26,387

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Note 13: Guarantees, Pledged Assets and Collateral, and Other Commitments

Guarantees are contracts that contingently require us to make payments to a guaranteed party based on an event or a change in an underlying asset, liability, rate or index. Guarantees are generally in the form of standby and direct pay letters of credit, written options, recourse obligations, and other types of similar

arrangements. For complete descriptions of our guarantees, see Note 16 (Guarantees, Pledged Assets and Collateral, and Other Commitments) in our 2019 Form 10-K. Table 13.1 shows carrying value, maximum exposure to loss on our guarantees and the related non-investment grade amounts.

Table 13.1: Guarantees – Carrying Value and Maximum Exposure to Loss

									Maximum exposure to loss
(in millions)			Carrying value of obligation (asset)						Expires in one year or less						Expires after one year through three years						Expires after three years through five years						Expires after five years						Total						Non- investment grade
September 30, 2020
Standby letters of credit			$	195					12,381						4,287						1,844						446						18,958						7,484
Direct pay letters of credit			42						2,227						2,853						704						48						5,832						1,175
Written options (1)			(245)						13,356						10,851						2,379						152						26,738						16,205
Loans and MLHFS sold with recourse (2)			34						231						752						1,596						10,016						12,595						10,254
Exchange and clearing house guarantees			—						—						—						—						5,516						5,516						—
Other guarantees and indemnifications (3)			1						567						1						1						1,667						2,236						528
Total guarantees			$	27					28,762						18,744						6,524						17,845						71,875						35,646
December 31, 2019
Standby letters of credit			$	36					11,569						4,460						2,812						467						19,308						7,104
Direct pay letters of credit			—						1,861						3,815						824						105						6,605						1,184
Written options (1)			(345)						17,088						10,869						2,341						273						30,571						18,113
Loans and MLHFS sold with recourse (2)			52						114						576						1,356						10,050						12,096						9,835
Exchange and clearing house guarantees			—						—						—						—						4,817						4,817						—
Other guarantees and indemnifications (3)			1						785						1						3						809						1,598						698
Total guarantees			$	(256)					31,417						19,721						7,336						16,521						74,995						36,934

(1)Written options, which are in the form of derivatives, are also included in the derivative disclosures in Note 15 (Derivatives). Carrying value net asset position is a result of certain deferred premium option trades.

(2)Represent recourse provided, predominantly to the GSEs, on loans sold under various programs and arrangements.

(3)Includes indemnifications provided to certain third-party clearing agents. Outstanding customer obligations under these arrangements were $176 million and $80 million with related collateral of $1.5 billion and $696 million at September 30, 2020, and December 31, 2019, respectively.

“Maximum exposure to loss” and “Non-investment grade” are required disclosures under GAAP. Maximum exposure to loss represents the estimated loss that would be incurred under an assumed hypothetical circumstance, despite what we believe is a remote possibility, where the value of our interests and any associated collateral declines to zero. Maximum exposure to loss estimates in Table 13.1 do not reflect economic hedges or collateral we could use to offset or recover losses we may incur under our guarantee agreements. Accordingly, this required disclosure is not an indication of expected loss. We believe the carrying value is more representative of our exposure to loss than maximum exposure to loss. The carrying value represents the fair value of the guarantee, if any, and also includes an ACL for guarantees, if applicable.

Non-investment grade represents those guarantees on which we have a higher risk of performance under the terms of the guarantee. If the underlying assets under the guarantee are non-investment grade (that is, an external rating that is below investment grade or an internal credit default grade that is equivalent to a below investment grade external rating), we consider the risk of performance to be high. Internal credit default grades are determined based upon the same credit policies that we use to evaluate the risk of payment or performance when making loans and other extensions of credit. Credit quality indicators we usually consider in evaluating risk of payments or performance are described in Note 6 (Loans and Related Allowance for Credit Losses).

We provide debit and credit card transaction processing services through the payment networks directly for merchants and as a sponsor for merchant processing servicers, including our joint venture with a third party that is accounted for as an equity method investment. In our role as the merchant acquiring bank, we have a potential obligation for payment and delivery disputes between the merchant and the cardholder that are resolved in favor of the cardholder. If we are unable to collect the amounts from the merchant, we incur a loss for the refund to the cardholder. We are secondarily obligated to make a refund for transactions involving the sponsored merchant processing servicers. We have a low likelihood of loss since most products and services are delivered when purchased and amounts are refunded when items are returned to the merchant. In addition, we may reduce our risk by withholding future payments and requiring cash or other collateral. For the first nine months of 2020, we processed card transaction volume of $982.7 billion as a merchant acquiring bank, and related losses, including those from our joint venture entity, were immaterial.

The Parent fully and unconditionally guarantees the payment of principal, interest, and any other amounts that may be due on securities that its 100% owned finance subsidiary, Wells Fargo Finance LLC, may issue. These guaranteed liabilities were $2.4 billion and $1.6 billion at September 30, 2020 and December 31, 2019, respectively. These guarantees rank on parity with all of the Parent’s other unsecured and unsubordinated indebtedness.

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Pledged Assets

Table 13.2 provides the carrying amount of on-balance sheet pledged assets and the fair value of other pledged collateral. Other pledged collateral is collateral we have received from third parties, have the right to repledge and is not recognized on our balance sheet.

TRADING RELATED ACTIVITY Our trading businesses may pledge debt and equity securities in connection with securities sold under agreements to repurchase (repurchase agreements) and securities lending arrangements. The collateral that we pledge related to our trading activities may include our own collateral as well as collateral that we have received from third parties and have the right to repledge. All of the trading activity pledged collateral is eligible to be repledged or sold by the secured party.

NON-TRADING RELATED ACTIVITY As part of our liquidity management strategy, we may pledge loans, debt securities, and

other assets to secure trust and public deposits, borrowings and letters of credit from the Federal Home Loan Bank (FHLB) and FRB and for other purposes as required or permitted by law or insurance statutory requirements. Substantially all of the non-trading activity pledged collateral is not eligible to be repledged or sold by the secured party.

VIE RELATED We pledge assets in connection with various types of transactions entered into with VIEs. These pledged assets can only be used to settle the liabilities of those entities. We also have loans recorded on our balance sheet which represent certain delinquent loans that are eligible for repurchase from GNMA loan securitizations. See Note 10 (Securitizations and Variable Interest Entities) for additional information on consolidated VIE assets and VIEs accounted for as secured borrowings.

Table 13.2: Pledged Assets

(in millions)			Sep 30, 2020						Dec 31, 2019
Related to trading activities:
Repledged third-party owned debt and equity securities			$	37,121					60,083
Trading debt securities and other			20,483						51,083
Equity securities			835						1,379
Total pledged assets related to trading activities			58,439						112,545
Related to non-trading activities:
Loans			364,865						406,106
Debt securities:
Available-for-sale			55,479						61,126
Held-to-maturity			2,786						3,685
Mortgage loans held for sale			—						2,266
Total pledged assets related to non-trading activities			423,130						473,183
Related to VIEs:
Consolidated VIE assets			11,599						14,368
VIEs accounted for as secured borrowings			69						80
Loans eligible for repurchase from GNMA securitizations			76						568
Total pledged assets related to VIEs			11,744						15,016
Total pledged assets			$	493,313					600,744

Securities Financing Activities

We enter into resale and repurchase agreements and securities borrowing and lending agreements (collectively, “securities financing activities”) typically to finance trading positions (including securities and derivatives), acquire securities to cover short trading positions, accommodate customers’ financing needs, and settle other securities obligations. These activities are conducted through our broker-dealer subsidiaries and to a lesser extent through other bank entities. Our securities financing activities primarily involve high quality, liquid securities such as U.S. Treasury securities and government agency securities, and to a lesser extent, less liquid securities, including equity securities, corporate bonds and asset-backed securities. We account for these transactions as collateralized financings in which we typically receive or pledge securities as collateral. We believe these financing transactions generally do not have material credit risk given the collateral provided and the related monitoring processes.

OFFSETTING OF SECURITIES FINANCING ACTIVITIES Table 13.3 presents resale and repurchase agreements subject to master

repurchase agreements (MRA) and securities borrowing and lending agreements subject to master securities lending agreements (MSLA). Collateralized financings with a single counterparty are presented net on our balance sheet, provided certain criteria are met that permit balance sheet netting. Most transactions subject to these agreements do not meet those criteria and thus are not eligible for balance sheet netting.

Collateral we pledged consists of non-cash instruments, such as securities or loans, and is not netted on the balance sheet against the related liability. Collateral we received includes securities or loans and is not recognized on our balance sheet. Collateral pledged or received may be increased or decreased over time to maintain certain contractual thresholds, as the assets underlying each arrangement fluctuate in value. Generally, these agreements require collateral to exceed the asset or liability recognized on the balance sheet. The following table includes the amount of collateral pledged or received related to exposures subject to enforceable MRAs or MSLAs. While these agreements are typically over-collateralized, U.S. GAAP requires disclosure in this table to limit the reported amount of such collateral to the

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Note 13: Guarantees, Pledged Assets and Collateral, and Other Commitments (continued)

amount of the related recognized asset or liability for each counterparty.

In addition to the amounts included in Table 13.3, we also have balance sheet netting related to derivatives that is disclosed in Note 15 (Derivatives).

Table 13.3: Offsetting – Securities Financing Activities

(in millions)			Sep 30, 2020						Dec 31, 2019
Assets:
Resale and securities borrowing agreements
Gross amounts recognized			$	94,579					140,773
Gross amounts offset in consolidated balance sheet (1)			(11,066)						(19,180)
Net amounts in consolidated balance sheet (2)			83,513						121,593
Collateral not recognized in consolidated balance sheet (3)			(82,736)						(120,786)
Net amount (4)			$	777					807
Liabilities:
Repurchase and securities lending agreements
Gross amounts recognized			$	54,888					111,038
Gross amounts offset in consolidated balance sheet (1)			(11,066)						(19,180)
Net amounts in consolidated balance sheet (5)			43,822						91,858
Collateral pledged but not netted in consolidated balance sheet (6)			(43,602)						(91,709)
Net amount (4)			$	220					149

(1)Represents recognized amount of resale and repurchase agreements with counterparties subject to enforceable MRAs that have been offset in the consolidated balance sheet.

(2)Includes $69.2 billion and $102.1 billion classified on our consolidated balance sheet in federal funds sold and securities purchased under resale agreements at September 30, 2020, and December 31, 2019, respectively. Also includes securities purchased under long-term resale agreements (generally one year or more) classified in loans, which totaled $14.3 billion and $19.5 billion, at September 30, 2020, and December 31, 2019, respectively.

(3)Represents the fair value of collateral we have received under enforceable MRAs or MSLAs, limited in the table above to the amount of the recognized asset due from each counterparty. At September 30, 2020, and December 31, 2019, we have received total collateral with a fair value of $106.5 billion and $150.9 billion, respectively, all of which we have the right to sell or repledge. These amounts include securities we have sold or repledged to others with a fair value of $35.9 billion at September 30, 2020, and $59.1 billion at December 31, 2019.

(4)Represents the amount of our exposure (assets) or obligation (liabilities) that is not collateralized and/or is not subject to an enforceable MRA or MSLA.

(5)Amount is classified in short-term borrowings on our consolidated balance sheet.

(6)Represents the fair value of collateral we have pledged, related to enforceable MRAs or MSLAs, limited in the table above to the amount of the recognized liability owed to each counterparty. At September 30, 2020, and December 31, 2019, we have pledged total collateral with a fair value of $56.5 billion and $113.3 billion, respectively, substantially all of which may be sold or repledged by the counterparty.

REPURCHASE AND SECURITIES LENDING AGREEMENTS Securities sold under repurchase agreements and securities lending arrangements are effectively short-term collateralized borrowings. In these transactions, we receive cash in exchange for transferring securities as collateral and recognize an obligation to reacquire the securities for cash at the transaction’s maturity. These types of transactions create risks, including (1) the counterparty may fail to return the securities at maturity, (2) the fair value of the securities transferred may decline below the amount of our obligation to reacquire the securities, and therefore create an obligation for us to pledge additional amounts, and (3) the counterparty may accelerate the maturity on demand, requiring us to reacquire the security prior to contractual maturity. We attempt to mitigate these risks in various ways. Our collateral primarily consists of highly liquid securities. In addition, we underwrite and monitor the financial strength of our counterparties, monitor the fair value of collateral pledged relative to contractually required repurchase amounts, and monitor that our collateral is properly returned through the clearing and settlement process in advance of our cash repayment. Table 13.4 provides the gross amounts recognized on the balance sheet (before the effects of offsetting) of our liabilities for repurchase and securities lending agreements disaggregated by underlying collateral type.

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Table 13.4: Gross Obligations by Underlying Collateral Type

(in millions)						Sep 30, 2020						Dec 31, 2019
Repurchase agreements:
Securities of U.S. Treasury and federal agencies						$	22,342					48,161
Securities of U.S. States and political subdivisions						46						104
Federal agency mortgage-backed securities						13,184						44,737
Non-agency mortgage-backed securities						1,176						1,818
Corporate debt securities						8,780						7,126
Asset-backed securities						1,050						1,844
Equity securities						1,463						1,674
Other						830						705
Total repurchases						48,871						106,169
Securities lending arrangements:
Securities of U.S. Treasury and federal agencies						57						163
Federal agency mortgage-backed securities						42						—
Corporate debt securities						98						223
Equity securities (1)						5,788						4,481
Other						32						2
Total securities lending						6,017						4,869
Total repurchases and securities lending						$	54,888					111,038

(1)Equity securities are generally exchange traded and represent collateral received from third parties that has been repledged. We received the collateral through either margin lending agreements or contemporaneous securities borrowing transactions with other counterparties.

Table 13.5 provides the contractual maturities of our gross obligations under repurchase and securities lending agreements.

Table 13.5: Contractual Maturities of Gross Obligations

(in millions)			Overnight/continuous						Up to 30 days						30-90 days						>90 days						Total gross obligation
September 30, 2020
Repurchase agreements			$	37,173					1,963						6,150						3,585						48,871
Securities lending arrangements			5,467						—						550						—						6,017
Total repurchases and securities lending (1)			$	42,640					1,963						6,700						3,585						54,888
December 31, 2019
Repurchase agreements			$	79,793					17,681						4,825						3,870						106,169
Securities lending arrangements			4,724						—						145						—						4,869
Total repurchases and securities lending (1)			$	84,517					17,681						4,970						3,870						111,038

(1)Securities lending is executed under agreements that allow either party to terminate the transaction without notice, while repurchase agreements have a term structure to them that technically matures at a point in time. The overnight/continuous repurchase agreements require election of both parties to roll the trade rather than the election to terminate the arrangement as in securities lending.

OTHER COMMITMENTS To meet the financing needs of our customers, we may enter into commitments to purchase debt and equity securities to provide capital for their funding, liquidity or other future needs. As of September 30, 2020, and December 31, 2019, we had commitments to purchase debt securities of $18 million in both periods and commitments to purchase equity securities of $3.2 billion and $2.7 billion, respectively.

As part of maintaining our memberships in certain clearing organizations, we are required to stand ready to provide liquidity to sustain market clearing activity in the event unforeseen events occur or are deemed likely to occur. Certain of these obligations are guarantees of other members’ performance and accordingly are included in Other guarantees and indemnifications in Table 13.1.

Also, we have commitments to purchase loans and securities under resale agreements from certain counterparties, including central clearing organizations. The amount of our unfunded contractual commitments was $9.1 billion and $7.5 billion as of September 30, 2020, and December 31, 2019, respectively.

Given the nature of these commitments, they are excluded from Table 6.4 (Unfunded Credit Commitments) in Note 6 (Loans and Related Allowance for Credit Losses).

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Note 14: Legal Actions

Wells Fargo and certain of our subsidiaries are involved in a number of judicial, regulatory, governmental, arbitration, and other proceedings or investigations concerning matters arising from the conduct of our business activities, and many of those proceedings and investigations expose Wells Fargo to potential financial loss. These proceedings and investigations include actions brought against Wells Fargo and/or our subsidiaries with respect to corporate-related matters and transactions in which Wells Fargo and/or our subsidiaries were involved. In addition, Wells Fargo and our subsidiaries may be requested to provide information or otherwise cooperate with government authorities in the conduct of investigations of other persons or industry groups.

Although there can be no assurance as to the ultimate outcome, Wells Fargo and/or our subsidiaries have generally denied, or believe we have a meritorious defense and will deny, liability in all significant legal actions pending against us, including the matters described below, and we intend to defend vigorously each case, other than matters we describe as having settled. We establish accruals for legal actions when potential losses associated with the actions become probable and the costs can be reasonably estimated. For such accruals, we record the amount we consider to be the best estimate within a range of potential losses that are both probable and estimable; however, if we cannot determine a best estimate, then we record the low end of the range of those potential losses. The actual costs of resolving legal actions may be substantially higher or lower than the amounts accrued for those actions.

ATM ACCESS FEE LITIGATION In October 2011, plaintiffs filed a putative class action, Mackmin, et al. v. Visa, Inc. et al., against Wells Fargo & Company, Wells Fargo Bank, N.A., Visa, MasterCard, and several other banks in the United States District Court for the District of Columbia. Plaintiffs allege that the Visa and MasterCard requirement that if an ATM operator charges an access fee on Visa and MasterCard transactions, then that fee cannot be greater than the access fee charged for transactions on other networks, violates antitrust rules. Plaintiffs seek treble damages, restitution, injunctive relief, and attorneys’ fees where available under federal and state law. Two other antitrust cases that make similar allegations were filed in the same court, but these cases did not name Wells Fargo as a defendant. On February 13, 2013, the district court granted defendants’ motions to dismiss the three actions. Plaintiffs appealed the dismissals and, on August 4, 2015, the United States Court of Appeals for the District of Columbia Circuit vacated the district court’s decisions and remanded the three cases to the district court for further proceedings. On June 28, 2016, the United States Supreme Court granted defendants’ petitions for writ of certiorari to review the decisions of the United States Court of Appeals for the District of Columbia. On November 17, 2016, the United States Supreme Court dismissed the petitions as improvidently granted, and the three cases returned to the district court for further proceedings. The Company has entered into an agreement pursuant to which the Company will pay $20.8 million to resolve the cases, subject to court approval.

AUTOMOBILE LENDING MATTERS On April 20, 2018, the Company entered into consent orders with the Office of the Comptroller of the Currency (OCC) and the Consumer Financial Protection Bureau (CFPB) to resolve, among other things, investigations by the agencies into the Company’s compliance risk management

program and its past practices involving certain automobile collateral protection insurance (CPI) policies and certain mortgage interest rate lock extensions. The consent orders require remediation to customers and the payment of a total of $1.0 billion in civil money penalties to the agencies. In July 2017, the Company announced a plan to remediate customers who may have been financially harmed due to issues related to automobile CPI policies purchased through a third-party vendor on their behalf. Multiple putative class action cases alleging, among other things, unfair and deceptive practices relating to these CPI policies, have been filed against the Company and consolidated into one multi-district litigation in the United States District Court for the Central District of California. The Company has reached an agreement to resolve the multi-district litigation pursuant to which the Company has agreed to pay, consistent with its remediation obligations under the consent orders, approximately $643 million in remediation to customers with CPI policies placed between October 15, 2005, and September 30, 2016. The settlement amount is not incremental to the Company’s remediation obligations under the consent orders, but instead encompasses those obligations, including remediation payments to date. The settlement amount is subject to change as the Company finalizes its remediation activity under the consent orders. In addition, the Company has agreed to contribute $1 million to a common fund for the class. The district court granted final approval of the settlement on November 21, 2019. A putative class of shareholders also filed a securities fraud class action against the Company and its executive officers alleging material misstatements and omissions of CPI-related information in the Company’s public disclosures. In January 2020, the court dismissed this action as to all defendants except the Company and a former executive officer and limited the action to two alleged misstatements. In addition, the Company is subject to a class action lawsuit in the United States District Court for the Central District of California alleging that customers are entitled to refunds related to the unused portion of guaranteed automobile protection (GAP) waiver or insurance agreements between the customer and dealer and, by assignment, the lender. Allegations related to the CPI and GAP programs are among the subjects of shareholder derivative lawsuits pending in federal and state court in California. The court dismissed the state court action in September 2018, but plaintiffs filed an amended complaint in November 2018. The parties to the state court action have entered into an agreement to resolve the action pursuant to which the Company will pay plaintiffs’ attorneys’ fees and undertake certain business and governance practices. The state court granted final approval of the settlement on January 15, 2020, and a notice of appeal has been filed. These and other issues related to the origination, servicing, and collection of consumer automobile loans, including related insurance products, have also subjected the Company to formal or informal inquiries, investigations, or examinations from federal and state government agencies. In December 2018, the Company entered into an agreement with all 50 state Attorneys General and the District of Columbia to resolve an investigation into the Company’s retail sales practices, CPI and GAP, and mortgage interest rate lock matters, pursuant to which the Company paid $575 million.

CONSENT ORDER DISCLOSURE LITIGATION Wells Fargo shareholders have brought a securities fraud class action in the United States District Court for the Southern District of New

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York alleging that the Company and certain of its current and former executive officers made false or misleading statements regarding the Company’s efforts to comply with the February 2018 consent order with the Federal Reserve Board and the April 2018 consent orders with the CFPB and OCC.

CONSUMER DEPOSIT ACCOUNT RELATED REGULATORY INVESTIGATION The CFPB is conducting an investigation into whether customers were unduly harmed by the Company’s historical practices associated with the freezing (and, in many cases, closing) of consumer deposit accounts after the Company detected suspected fraudulent activity (by third parties or account holders) that affected those accounts.

CORONAVIRUS AID, RELIEF, AND ECONOMIC SECURITY ACT/PAYCHECK PROTECTION PROGRAM Plaintiffs have filed putative class actions in various federal courts against the Company. The actions seek damages and injunctive relief related to the Company’s offering of Paycheck Protection Program (PPP) loans under the Coronavirus Aid, Relief, and Economic Security Act, as well as claims for fees by purported agents who allegedly assisted customers with preparing PPP loan applications submitted to the Company. The Company has also received formal and informal inquiries from federal and state governmental agencies regarding its offering of PPP loans. In addition, Wells Fargo shareholders have brought a securities fraud class action in the United States District Court for the Northern District of California alleging that the Company and certain of its executive officers made false or misleading statements regarding the Company's participation in the PPP and the Company's compliance with related regulations.

FIDUCIARY AND CUSTODY ACCOUNT FEE CALCULATIONS Federal government agencies are conducting formal or informal inquiries, investigations, or examinations regarding fee calculations within certain fiduciary and custody accounts in the Company’s investment and fiduciary services business, which is part of the wealth management business within the Wealth and Investment Management (WIM) operating segment. The Company has determined that there have been instances of incorrect fees being applied to certain assets and accounts, resulting in both overcharges and undercharges to customers.

FOREIGN EXCHANGE BUSINESS The United States Department of Justice (Department of Justice) is investigating certain activities in the Company’s foreign exchange business, including whether customers may have received pricing inconsistent with commitments made to those customers. Previous investigations by other federal government agencies have been resolved.

INTERCHANGE LITIGATION Plaintiffs representing a putative class of merchants have filed putative class actions, and individual merchants have filed individual actions, against Wells Fargo Bank, N.A., Wells Fargo & Company, Wachovia Bank, N.A., and Wachovia Corporation regarding the interchange fees associated with Visa and MasterCard payment card transactions. Visa, MasterCard, and several other banks and bank holding companies are also named as defendants in these actions. These actions have been consolidated in the United States District Court for the Eastern District of New York. The amended and consolidated complaint asserts claims against defendants based on alleged violations of federal and state antitrust laws and seeks damages, as well as injunctive relief. Plaintiff merchants allege that Visa, MasterCard, and payment card issuing banks unlawfully colluded to set interchange rates. Plaintiffs also allege that enforcement of certain Visa and MasterCard rules and alleged tying and bundling

of services offered to merchants are anticompetitive. Wells Fargo and Wachovia, along with other defendants and entities, are parties to Loss and Judgment Sharing Agreements, which provide that they, along with other entities, will share, based on a formula, in any losses from the Interchange Litigation. On July 13, 2012, Visa, MasterCard, and the financial institution defendants, including Wells Fargo, signed a memorandum of understanding with plaintiff merchants to resolve the consolidated class action and reached a separate settlement in principle of the consolidated individual actions. The settlement payments to be made by all defendants in the consolidated class and individual actions totaled approximately $6.6 billion before reductions applicable to certain merchants opting out of the settlement. The class settlement also provided for the distribution to class merchants of 10 basis points of default interchange across all credit rate categories for a period of eight consecutive months. The district court granted final approval of the settlement, which was appealed to the United States Court of Appeals for the Second Circuit by settlement objector merchants. Other merchants opted out of the settlement and are pursuing several individual actions. On June 30, 2016, the Second Circuit vacated the settlement agreement and reversed and remanded the consolidated action to the United States District Court for the Eastern District of New York for further proceedings. On November 23, 2016, prior class counsel filed a petition to the United States Supreme Court, seeking review of the reversal of the settlement by the Second Circuit, and the Supreme Court denied the petition on March 27, 2017. On November 30, 2016, the district court appointed lead class counsel for a damages class and an equitable relief class. The parties have entered into a settlement agreement to resolve the money damages class claims pursuant to which defendants will pay a total of approximately $6.2 billion, which includes approximately $5.3 billion of funds remaining from the 2012 settlement and $900 million in additional funding. The Company’s allocated responsibility for the additional funding is approximately $94.5 million. The court granted final approval of the settlement on December 13, 2019, which was appealed to the United States Court of Appeals for the Second Circuit by settlement objector merchants. Several of the opt-out and direct action litigations have been settled while others remain pending. Discovery is proceeding in the opt-out litigations and the equitable relief class case.

LOW INCOME HOUSING TAX CREDITS Federal government agencies have undertaken formal or informal inquiries or investigations regarding the manner in which the Company purchased, and negotiated the purchase of, certain federal low income housing tax credits in connection with the financing of low income housing developments.

MOBILE DEPOSIT PATENT LITIGATION  The Company is a defendant in two separate cases brought by United Services Automobile Association (USAA) in the United States District Court for the Eastern District of Texas alleging claims of patent infringement regarding mobile deposit capture technology patents held by USAA. Trial in the first case commenced on October 30, 2019, and resulted in a $200 million verdict against the Company. Trial in the second case commenced on January 6, 2020, and resulted in a $102.7 million verdict against the Company. The Company has filed post-trial motions to, among other things, vacate the verdicts, and USAA has filed post-trial motions seeking future royalty payments and damages for willful infringement.

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Note 14: Legal Actions (continued)

MORTGAGE LOAN MODIFICATION LITIGATION Plaintiffs representing a putative class of mortgage borrowers have filed separate putative class actions, Hernandez v. Wells Fargo, et al., Coordes v. Wells Fargo, et al., Ryder v. Wells Fargo, Liguori v. Wells Fargo, and Dore v. Wells Fargo, against Wells Fargo Bank, N.A., in the United States District Court for the Northern District of California, the United States District Court for the District of Washington, the United States District Court for the Southern District of Ohio, the United States District Court for the Southern District of New York, and the United States District Court for the Western District of Pennsylvania, respectively. Plaintiffs allege that Wells Fargo improperly denied mortgage loan modifications or repayment plans to customers in the foreclosure process due to the overstatement of foreclosure attorneys’ fees that were included for purposes of determining whether a customer in the foreclosure process qualified for a mortgage loan modification or repayment plan. The district court in the Hernandez case certified a nationwide breach of contract class for foreclosed borrowers and denied certification on claims pertaining to other impacted borrowers. In March 2020, the Company entered into an agreement pursuant to which the Company will pay $18.5 million to resolve the claims of the certified class in the Hernandez case, which was approved by the district court in October 2020. The plaintiffs and the Company have informed the district court that they will move to reopen the Hernandez settlement to include additional borrowers who the Company determined should have been included in the settlement class once the total number of additional borrowers has been confirmed. The Company has identified a population of additional borrowers during the relevant class period whose loans had not previously been reviewed for inclusion in the original population of impacted customers. The identification of these additional borrowers may also increase the potential class of mortgage borrowers in the other pending matters.

MORTGAGE-RELATED REGULATORY INVESTIGATIONS Federal and state government agencies, including the Department of Justice, have been investigating or examining certain mortgage related activities of Wells Fargo and predecessor institutions. Wells Fargo, for itself and for predecessor institutions, has responded to requests from these agencies seeking information regarding the origination, underwriting, and securitization of residential mortgages, including sub-prime mortgages. These agencies have advanced theories of purported liability with respect to certain of these activities. An agreement, pursuant to which the Company paid $2.09 billion, was reached in August 2018 to resolve the Department of Justice investigation, which related to certain 2005-2007 residential mortgage-backed securities activities. In addition, the Company reached an agreement with the Attorney General of the State of Illinois in November 2018 pursuant to which the Company paid $17 million in restitution to certain Illinois state pension funds and reached an agreement with the Attorney General of the State of Maryland in June 2020 pursuant to which the Company agreed to pay $20 million in restitution, in each case to resolve claims relating to certain residential mortgage-backed securities activities. Other financial institutions have entered into similar settlements with these agencies, the nature of which related to the specific activities of those financial institutions, including the imposition of significant financial penalties and remedial actions.

NOMURA/NATIXIS MORTGAGE-RELATED LITIGATION In August 2014 and August 2015, Nomura Credit & Capital Inc. (Nomura) and Natixis Real Estate Holdings, LLC (Natixis) filed a total of seven third-party complaints against Wells Fargo Bank, N.A., in New York state court. In the underlying first-party actions,

Nomura and Natixis have been sued for alleged breaches of representations and warranties made in connection with residential mortgage-backed securities sponsored by them. In the third-party actions, Nomura and Natixis allege that Wells Fargo, as master servicer, primary servicer or securities administrator, failed to notify Nomura and Natixis of their own breaches, failed to properly oversee the primary servicers, and failed to adhere to accepted servicing practices. Natixis additionally alleges that Wells Fargo failed to perform default oversight duties. Wells Fargo has asserted counterclaims alleging that Nomura and Natixis failed to provide Wells Fargo notice of their representation and warranty breaches.

OFAC RELATED INVESTIGATION The Company has self-identified an issue whereby certain foreign banks utilized a Wells Fargo software-based solution to conduct import/export trade-related financing transactions with countries and entities prohibited by the Office of Foreign Assets Control (OFAC) of the United States Department of the Treasury. We do not believe any funds related to these transactions flowed through accounts at Wells Fargo as a result of the aforementioned conduct. The Company has made voluntary self-disclosures to OFAC and is cooperating with an inquiry from the Department of Justice.

ORDER OF POSTING LITIGATION  Plaintiffs filed a series of putative class actions against Wachovia Bank, N.A., and Wells Fargo Bank, N.A., as well as many other banks, challenging the “high to low” order in which the banks post debit card transactions to consumer deposit accounts. Most of these actions were consolidated in multi-district litigation proceedings (MDL proceedings) in the United States District Court for the Southern District of Florida. The court in the MDL proceedings has certified a class of putative plaintiffs, and Wells Fargo moved to compel arbitration of the claims of unnamed class members. The court denied the motions to compel arbitration in October 2016, and Wells Fargo appealed this decision to the United States Court of Appeals for the Eleventh Circuit. In May 2018, the Eleventh Circuit ruled in Wells Fargo’s favor and found that Wells Fargo had not waived its arbitration rights and remanded the case to the district court for further proceedings. On September 26, 2019, the district court entered an order granting Wells Fargo’s motion and dismissed the claims of unnamed class members in favor of arbitration. Plaintiffs appealed this decision to the United States Court of Appeals for the Eleventh Circuit.

RETAIL SALES PRACTICES MATTERS A number of bodies or entities, including (a) federal, state, and local government agencies, including the Department of Justice, the United States Securities and Exchange Commission (SEC), and the United States Department of Labor, (b) state attorneys general, including the New York Attorney General, and (c) Congressional committees, have undertaken formal or informal inquiries, investigations, or examinations arising out of certain retail sales practices of the Company that were the subject of settlements with the CFPB, the OCC, and the Office of the Los Angeles City Attorney announced by the Company on September 8, 2016. These matters are at varying stages. The Company has responded, and continues to respond, to requests from certain of the foregoing. In October 2018, the Company entered into an agreement to resolve the New York Attorney General’s investigation pursuant to which the Company paid $65 million to the State of New York. In December 2018, the Company entered into an agreement with all 50 state Attorneys General and the District of Columbia to resolve an investigation into the Company’s retail sales

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practices, CPI and GAP, and mortgage interest rate lock matters, pursuant to which the Company paid $575 million. On February 21, 2020, the Company entered into an agreement with the Department of Justice to resolve the Department of Justice’s criminal investigation into the Company’s retail sales practices, as well as a separate agreement to resolve the Department of Justice’s civil investigation. As part of the Department of Justice criminal settlement, no charges will be filed against the Company provided the Company abides by all the terms of the agreement. The Department of Justice criminal settlement also includes the Company’s agreement that the facts set forth in the settlement document constitute sufficient facts for the finding of criminal violations of statutes regarding bank records and personal information. On February 21, 2020, the Company also entered into an order to resolve the SEC’s investigation arising out of the Company’s retail sales practices. The SEC order contains a finding, to which the Company consented, that the facts set forth include violations of Section 10(b) of the Securities Exchange Act of 1934 and Rule 10b-5 thereunder. As part of the resolution of the Department of Justice and SEC investigations, the Company has agreed to make payments totaling $3.0 billion. In addition, as part of the settlements and included in the $3.0 billion amount, the Company has agreed to the creation of a $500 million Fair Fund for the benefit of investors who were harmed by the conduct covered in the SEC settlement.

In addition, a number of lawsuits have been filed by non-governmental parties seeking damages or other remedies related to these retail sales practices. First, various class plaintiffs, purporting to represent consumers who allege that they received products or services without their authorization or consent, have brought separate putative class actions against the Company in the United States District Court for the Northern District of California and various other jurisdictions. On June 14, 2018, the district court granted final approval of a settlement entered into by the Company in the first-filed action, Jabbari v. Wells Fargo Bank, N.A., pursuant to which the Company will pay $142 million to resolve claims regarding certain products or services provided without authorization or consent for the time period May 1, 2002 to April 20, 2017. On July 20, 2020, the United States Court of Appeals for the Ninth Circuit affirmed the district court's order granting final approval of the settlement. On September 29, 2020, the district court approved the settlement distribution to the Jabbari claimants. Second, the Company was subject to a consolidated securities fraud class action alleging certain misstatements and omissions in the Company’s disclosures related to sales practices matters. The Company entered into a settlement agreement to resolve this matter pursuant to which the Company paid $480 million. Third, Wells Fargo shareholders have brought numerous shareholder derivative lawsuits asserting breach of fiduciary duty claims against, among others, current and former directors and officers for their alleged involvement with and failure to detect and prevent sales practices issues. These actions are currently pending in the United States District Court for the Northern District of California and California state court as consolidated or coordinated proceedings. The parties have entered into settlement agreements to resolve the shareholder derivative lawsuits pursuant to which insurance carriers will pay the Company approximately $240 million for alleged damage to the Company, and the Company will pay plaintiffs’ attorneys’ fees. The federal court granted final approval of the settlement for its action on April 7, 2020. The state court granted final approval of the settlement for its action on January 15, 2020. Fourth, a purported Employee Retirement Income Security Act (ERISA) class action was filed in the United States District Court for the

District of Minnesota on behalf of 401(k) plan participants. The district court dismissed the action, and on July 27, 2020, the United States Court of Appeals for the Eighth Circuit affirmed the dismissal.

RMBS TRUSTEE LITIGATION In November 2014, a group of institutional investors (Institutional Investor Plaintiffs), including funds affiliated with BlackRock, Inc., filed a putative class action in the United States District Court for the Southern District of New York against Wells Fargo Bank, N.A., alleging claims against the Company in its capacity as trustee for a number of residential mortgage-backed securities (RMBS) trusts (Federal Court Complaint). Similar complaints have been filed against other trustees in various courts, including in the Southern District of New York, in New York state court, and in other states, by RMBS investors. The Federal Court Complaint alleged that Wells Fargo Bank, N.A., as trustee, caused losses to investors and asserted causes of action based upon, among other things, the trustee’s alleged failure to notify and enforce repurchase obligations of mortgage loan sellers for purported breaches of representations and warranties, notify investors of alleged events of default, and abide by appropriate standards of care following alleged events of default. Plaintiffs sought money damages in an unspecified amount, reimbursement of expenses, and equitable relief. In December 2014 and December 2015, certain other investors filed additional complaints alleging similar claims against Wells Fargo Bank, N.A., in the Southern District of New York (Related Federal Cases). In January 2016, the Southern District of New York entered an order in connection with the Federal Court Complaint dismissing claims related to certain of the trusts at issue (Dismissed Trusts). The Company’s subsequent motion to dismiss the Federal Court Complaint and the complaints for the Related Federal Cases was granted in part and denied in part in March 2017. In May 2017, the Company filed third-party complaints against certain investment advisors affiliated with the Institutional Investor Plaintiffs seeking contribution with respect to claims alleged in the Federal Court Complaint (Third-Party Claims).

In December 2016, the Institutional Investor Plaintiffs filed a new putative class action complaint in New York state court in respect of 261 RMBS trusts, including the Dismissed Trusts, for which Wells Fargo Bank, N.A., serves or served as trustee (State Court Action). A complaint raising similar allegations to those in the Federal Court Complaint was filed in May 2016 in New York state court by IKB International and IKB Deutsche Industriebank (IKB Action).

In July 2017, certain of the plaintiffs from the State Court Action filed a civil complaint relating to Wells Fargo Bank, N.A.’s setting aside reserves for legal fees and expenses in connection with the liquidation of eleven RMBS trusts at issue in the State Court Action (Declaratory Judgment Action). The complaint sought, among other relief, declarations that the Company is not entitled to indemnification, the advancement of funds, or the taking of reserves from trust funds for legal fees and expenses it incurs in defending the claims in the State Court Action.

In May 2019, the New York state court approved a settlement agreement among the Institutional Investor Plaintiffs and the Company pursuant to which, among other terms, the Company paid $43 million to resolve the Federal Court Complaint and the State Court Action. The settlement also resolved the Third Party Claims and the Declaratory Judgment Action. The settlement did not affect the Related Federal Cases or the IKB Action, which remain pending.

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Note 14: Legal Actions (continued)

SEMINOLE TRIBE TRUSTEE LITIGATION The Seminole Tribe of Florida filed a complaint in Florida state court alleging that Wells Fargo, as trustee, charged excess fees in connection with the administration of a minor’s trust and failed to invest the assets of the trust prudently. The complaint was later amended to include three individual current and former beneficiaries as plaintiffs and to remove the Tribe as a party to the case. In December 2016, the Company filed a motion to dismiss the amended complaint on the grounds that the Tribe is a necessary party and that the individual beneficiaries lack standing to bring claims. The motion was denied in June 2018. The case is pending trial.

WHOLESALE BANKING CONSENT ORDER INVESTIGATION On November 19, 2015, the Company entered into a consent order with the OCC, pursuant to which the Wholesale Banking group was required to implement customer due diligence standards that include collection of current beneficial ownership information for certain business customers. The Company is responding to inquiries from various federal government agencies regarding potentially inappropriate conduct in connection with the collection of beneficial ownership information.

OUTLOOK  As described above, the Company establishes accruals for legal actions when potential losses associated with the actions become probable and the costs can be reasonably estimated. The high end of the range of reasonably possible potential losses in excess of the Company’s accrual for probable and estimable losses was approximately $2.4 billion as of September 30, 2020. The outcomes of legal actions are unpredictable and subject to significant uncertainties, and it is inherently difficult to determine whether any loss is probable or even possible. It is also inherently difficult to estimate the amount of any loss and there may be matters for which a loss is probable or reasonably possible but not currently estimable. Accordingly, actual losses may be in excess of the established accrual or the range of reasonably possible loss. Wells Fargo is unable to determine whether the ultimate resolution of the retail sales practices matters will have a material adverse effect on its consolidated financial condition. Based on information currently available, advice of counsel, available insurance coverage, and established reserves, Wells Fargo believes that the eventual outcome of other actions against Wells Fargo and/or its subsidiaries will not, individually or in the aggregate, have a material adverse effect on Wells Fargo’s consolidated financial condition. However, it is possible that the ultimate resolution of a matter, if unfavorable, may be material to Wells Fargo’s results of operations for any particular period.

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Note 15: Derivatives

We use derivatives to manage exposure to market risk, including interest rate risk, credit risk and foreign currency risk, and to assist customers with their risk management objectives. We designate certain derivatives as hedging instruments in qualifying hedge accounting relationships (fair value or cash flow hedges). Our remaining derivatives consist of economic hedges that do not qualify for hedge accounting, and derivatives held for customer accommodation trading or other purposes. For additional information on our derivative activities, see Note 18 (Derivatives) in our 2019 Form 10-K.

Table 15.1 presents the total notional or contractual amounts and fair values for our derivatives. Derivative transactions can be measured in terms of the notional amount, but this amount is not recorded on the balance sheet and is not, when viewed in isolation, a meaningful measure of the risk profile of the instruments. The notional amount is generally not exchanged but is used only as the basis on which interest and other payments are determined.

Table 15.1: Notional or Contractual Amounts and Fair Values of Derivatives

			September 30, 2020																		December 31, 2019
			Notional or contractual amount												Fair value						Notional or contractual amount												Fair value
(in millions)									Derivative assets						Derivative liabilities												Derivative assets						Derivative liabilities
Derivatives designated as hedging instruments
Interest rate contracts			$	185,124					3,483						1,820						182,789						2,595						1,237
Foreign exchange contracts			38,477						587						616						32,386						341						1,170
Total derivatives designated as qualifying hedging instruments									4,070						2,436												2,936						2,407
Derivatives not designated as hedging instruments
Economic hedges:
Interest rate contracts			344,263						470						266						235,810						207						160
Equity contracts			23,624						1,724						209						19,263						1,126						224
Foreign exchange contracts			44,282						422						555						26,595						118						286
Credit contracts – protection purchased			81						32						—						1,400						27						—
Subtotal									2,648						1,030												1,478						670
Customer accommodation trading and other derivatives:
Interest rate contracts			10,657,433						37,949						28,936						11,117,542						21,245						17,969
Commodity contracts			73,086						2,344						2,446						79,737						1,421						1,770
Equity contracts			305,900						13,009						16,066						272,145						7,410						10,240
Foreign exchange contracts			347,499						4,880						4,717						364,469						4,755						4,791
Credit contracts – protection sold			16,067						11						48						12,215						12						65
Credit contracts – protection purchased			25,657						75						17						24,030						69						18
Subtotal									58,268						52,230												34,912						34,853
Total derivatives not designated as hedging instruments									60,916						53,260												36,390						35,523
Total derivatives before netting									64,986						55,696												39,326						37,930
Netting									(41,271)						(41,929)												(25,123)						(28,851)
Total									$	23,715					13,767												14,203						9,079

129

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Note 15: Derivatives (continued)

Table 15.2 provides information on the gross fair values of derivative assets and liabilities, the balance sheet netting adjustments and the resulting net fair value amount recorded on our balance sheet, as well as the non-cash collateral associated with such arrangements. We execute substantially all of our derivative transactions under master netting arrangements and reflect all derivative balances and related cash collateral subject to enforceable master netting arrangements on a net basis within the balance sheet. The “Gross amounts recognized” column in the following table includes $55.9 billion and $48.6 billion of gross derivative assets and liabilities, respectively, at September 30, 2020, and $33.7 billion and $33.5 billion, respectively, at December 31, 2019, with counterparties subject to enforceable master netting arrangements that are eligible for balance sheet netting adjustments. The majority of these amounts are interest rate contracts executed in over-the-counter (OTC) markets. The remaining gross derivative assets and liabilities of $9.1 billion and $7.1 billion, respectively, at September 30, 2020, and $5.6 billion and $4.4 billion, respectively, at December 31, 2019, include those with counterparties subject to master netting arrangements for which we have not assessed the enforceability because they are with counterparties where we do not currently have positions to offset, those subject to master netting arrangements where we have not been able to confirm the enforceability and those not subject to master netting arrangements. As such, we do not net derivative balances or collateral within the balance sheet for these counterparties. Cash collateral receivables and payables that have not been offset against our derivatives were $3.6 billion and $605 million, respectively, at September 30, 2020, and $6.3 billion and $1.4 billion, respectively, at December 31, 2019.

We determine the balance sheet netting adjustments based on the terms specified within each master netting arrangement. We disclose the balance sheet netting amounts within the column titled “Gross amounts offset in consolidated balance sheet.” Balance sheet netting adjustments are determined at the counterparty level for which there may be multiple contract types. For disclosure purposes, we allocate these netting adjustments to the contract type for each counterparty proportionally based upon the “Gross amounts recognized” by counterparty. As a result, the net amounts disclosed by contract type may not represent the actual exposure upon settlement of the contracts.

We do not net non-cash collateral that we receive and pledge on the balance sheet. For disclosure purposes, we present the fair value of this non-cash collateral in the column titled “Gross amounts not offset in consolidated balance sheet (Disclosure-only netting)” within the table. We determine and allocate the Disclosure-only netting amounts in the same manner as balance sheet netting amounts.

The “Net amounts” column within Table 15.2 represents the aggregate of our net exposure to each counterparty after considering the balance sheet and Disclosure-only netting adjustments. We manage derivative exposure by monitoring the credit risk associated with each counterparty using counterparty specific credit risk limits, using master netting arrangements and obtaining collateral. Derivative contracts executed in OTC markets include bilateral contractual arrangements that are not cleared through a central clearing organization but are typically subject to master netting arrangements. The proportion of these derivative contracts relative to our total derivative assets and liabilities are presented in the “Percent exchanged in over-the-counter market” column in Table 15.2. In addition to the netting amounts included in the table, we also have balance sheet netting related to resale and repurchase agreements that are disclosed within Note 13 (Guarantees, Pledged Assets and Collateral, and Other Commitments).

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Table 15.2: Gross Fair Values of Derivative Assets and Liabilities

(in millions)			Gross amounts recognized						Gross amounts offset in consolidated balance sheet (1)						Net amounts in consolidated balance sheet						Gross amounts not offset in consolidated balance sheet (Disclosure-only netting)						Net amounts						Percent exchanged in over-the-counter market
September 30, 2020
Derivative assets
Interest rate contracts			$	41,902					(26,163)						15,739						(1,380)						14,359						97		%
Commodity contracts			2,344						(1,345)						999						(6)						993						80
Equity contracts			14,733						(9,390)						5,343						(794)						4,549						71
Foreign exchange contracts			5,889						(4,306)						1,583						(8)						1,575						100
Credit contracts – protection sold			11						(8)						3						—						3						73
Credit contracts – protection purchased			107						(59)						48						(2)						46						88
Total derivative assets			$	64,986					(41,271)						23,715						(2,190)						21,525
Derivative liabilities
Interest rate contracts			$	31,022					(27,112)						3,910						(2,039)						1,871						97		%
Commodity contracts			2,446						(1,225)						1,221						(6)						1,215						79
Equity contracts			16,275						(9,341)						6,934						(372)						6,562						73
Foreign exchange contracts			5,888						(4,206)						1,682						(624)						1,058						100
Credit contracts – protection sold			48						(40)						8						(5)						3						95
Credit contracts – protection purchased			17						(5)						12						—						12						85
Total derivative liabilities			$	55,696					(41,929)						13,767						(3,046)						10,721
December 31, 2019
Derivative assets
Interest rate contracts			$	24,047					(14,878)						9,169						(445)						8,724						95		%
Commodity contracts			1,421						(888)						533						(2)						531						80
Equity contracts			8,536						(5,570)						2,966						(69)						2,897						65
Foreign exchange contracts			5,214						(3,722)						1,492						(22)						1,470						100
Credit contracts – protection sold			12						(9)						3						—						3						84
Credit contracts – protection purchased			96						(56)						40						(1)						39						97
Total derivative assets			$	39,326					(25,123)						14,203						(539)						13,664
Derivative liabilities
Interest rate contracts			$	19,366					(16,595)						2,771						(545)						2,226						94		%
Commodity contracts			1,770						(677)						1,093						(2)						1,091						82
Equity contracts			10,464						(6,647)						3,817						(319)						3,498						81
Foreign exchange contracts			6,247						(4,866)						1,381						(169)						1,212						100
Credit contracts – protection sold			65						(60)						5						(3)						2						98
Credit contracts – protection purchased			18						(6)						12						—						12						93
Total derivative liabilities			$	37,930					(28,851)						9,079						(1,038)						8,041

(1)Represents amounts with counterparties subject to enforceable master netting arrangements that have been offset in the consolidated balance sheet, including related cash collateral and portfolio level counterparty valuation adjustments. Counterparty valuation adjustments related to derivative assets were $507 million and $231 million and debit valuation adjustments related to derivative liabilities were $236 million and $100 million at September 30, 2020, and December 31, 2019, respectively. Cash collateral totaled $6.4 billion and $7.3 billion, netted against derivative assets and liabilities, respectively, at September 30, 2020, and $2.9 billion and $6.8 billion, respectively, at December 31, 2019.

Fair Value and Cash Flow Hedges

For fair value hedges, we use interest rate swaps to convert certain of our fixed-rate long-term debt and time certificates of deposit to floating rates to hedge our exposure to interest rate risk. We also enter into cross-currency swaps, cross-currency interest rate swaps and forward contracts to hedge our exposure to foreign currency risk and interest rate risk associated with the issuance of non-U.S. dollar denominated long-term debt. In addition, we use interest rate swaps, cross-currency swaps, cross-currency interest rate swaps and forward contracts to hedge against changes in fair value of certain investments in available-for-sale debt securities due to changes in interest rates, foreign currency rates, or both. We also use interest rate swaps to hedge against changes in fair value for certain mortgage loans held for sale. For certain fair value hedges of foreign currency risk, changes in fair value of cross-currency swaps attributable to changes in cross-currency basis spreads are excluded from the

assessment of hedge effectiveness and recorded in other comprehensive income. See Note 21 (Other Comprehensive Income) for the amounts recognized in other comprehensive income.

For cash flow hedges, we use interest rate swaps to hedge the variability in interest payments received on certain floating-rate commercial loans and paid on certain floating-rate debt due to changes in the contractually specified interest rate. We also use cross-currency swaps to hedge variability in interest payments on fixed-rate foreign currency-denominated long-term debt due to changes in foreign exchange rates.

We estimate $175 million pre-tax of deferred net losses related to cash flow hedges in OCI at September 30, 2020, will be reclassified into net interest income during the next twelve months. The deferred losses expected to be reclassified into net interest income are predominantly related to discontinued hedges of floating rate loans. For cash flow hedges as of

131

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Note 15: Derivatives (continued)

September 30, 2020, we are hedging our foreign currency exposure to the variability of future cash flows for all forecasted transactions for a maximum of 10 years. For additional information on our accounting hedges, see Note 1 (Summary of Significant Accounting Policies) and Note 18 (Derivatives) in our 2019 Form 10-K.

Table 15.3 and Table 15.4 show the net gains (losses) by income statement line item impacted, related to derivatives in fair value and cash flow hedging relationships, respectively.

Table 15.3: Gains (Losses) Recognized on Fair Value Hedging Relationships

			Net interest income															Noninterest income			Total recorded in net income			Total recorded in OCI
(in millions)			Debt securities						Mortgage loans held for sale			Deposits			Long-term debt						Other			Derivative gains (losses)			Derivative gains (losses)
Quarter ended September 30, 2020
Total amounts presented in the consolidated statement of income and other comprehensive income			$	2,446					232			(314)			(1,038)						220			N/A			(18)
Interest contracts:
Amounts related to interest settlements on derivatives			(114)						—			157			542						—			585
Recognized on derivatives			280						1			(156)			(1,357)						—			(1,232)			—
Recognized on hedged items			(265)						(1)			156			1,269						—			1,159
Total gains (losses) (pre-tax) on interest rate contracts			(99)						—			157			454						—			512			—
Foreign exchange contracts:
Amounts related to interest settlements on derivatives			16						—			—			(5)						—			11
Recognized on derivatives			1						—			—			52						856			909			(82)
Recognized on hedged items			(1)						—			—			(5)						(849)			(855)
Total gains (losses) (pre-tax) on foreign exchange contracts			16						—			—			42						7			65			(82)
Total gains (losses) (pre-tax) recognized on fair value hedges			$	(83)					—			157			496						7			577			(82)
Nine months ended September 30, 2020
Total amounts presented in the consolidated statement of income and other comprehensive income			$	8,864					659			(2,641)			(3,515)						869			N/A			167
Interest contracts:
Amounts related to interest settlements on derivatives			(253)						—			379			1,144						—			1,270
Recognized on derivatives			(1,612)						(52)			288			8,967						—			7,591			—
Recognized on hedged items			1,654						53			(278)			(8,775)						—			(7,346)
Total gains (losses) (pre-tax) on interest rate contracts			(211)						1			389			1,336						—			1,515			—
Foreign exchange contracts:
Amounts related to interest settlements on derivatives			33						—			—			(136)						—			(103)
Recognized on derivatives			(1)						—			—			276						780			1,055			5
Recognized on hedged items			2						—			—			(249)						(769)			(1,016)
Total gains (losses) (pre-tax) on foreign exchange contracts			34						—			—			(109)						11			(64)			5
Total gains (losses) (pre-tax) recognized on fair value hedges			$	(177)					1			389			1,227						11			1,451			5

(continued on following page)

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(continued from previous page)

			Net interest income															Noninterest income			Total recorded in net income			Total recorded in OCI
(in millions)			Debt securities						Mortgage loans held for sale			Deposits			Long-term debt						Other			Derivative gains (losses)			Derivative gains (losses)
Quarter ended September 30, 2019
Total amounts presented in the consolidated statement of income and other comprehensive income			$	3,666					232			(2,324)			(1,780)						1,842			N/A			85
Interest contracts:
Amounts related to interest settlements on derivatives			(1)						1			26			53						—			79
Recognized on derivatives			(628)						(3)			30			2,880						—			2,279			—
Recognized on hedged items			631						1			(30)			(2,809)						—			(2,207)
Total gains (losses) (pre-tax) on interest rate contracts			2						(1)			26			124						—			151			—
Foreign exchange contracts:
Amounts related to interest settlements on derivatives			9						—			—			(115)						—			(106)
Recognized on derivatives			(2)						—			—			86						(918)			(834)			28
Recognized on hedged items			3						—			—			(124)						899			778
Total gains (losses) (pre-tax) on foreign exchange contracts			10						—			—			(153)						(19)			(162)			28
Total gains (losses) (pre-tax) recognized on fair value hedges			$	12					(1)			26			(29)						(19)			(11)			28
Nine months ended September 30, 2019
Total amounts presented in the consolidated statement of income and other comprehensive income			$	11,388					579			(6,563)			(5,607)						3,667			N/A			265
Interest contracts:
Amounts related to interest settlements on derivatives			29						1			(4)			53						—			79
Recognized on derivatives			(2,531)						(36)			588			7,813						—			5,834			—
Recognized on hedged items			2,544						32			(563)			(7,646)						—			(5,633)
Total gains (losses) (pre-tax) on interest rate contracts			42						(3)			21			220						—			280			—
Foreign exchange contracts:
Amounts related to interest settlements on derivatives			29						—			—			(385)						—			(356)
Recognized on derivatives			(11)						—			—			583						(994)			(422)			58
Recognized on hedged items			12						—			—			(576)						975			411
Total gains (losses) (pre-tax) on foreign exchange contracts			30						—			—			(378)						(19)			(367)			58
Total gains (losses) (pre-tax) recognized on fair value hedges			$	72					(3)			21			(158)						(19)			(87)			58

133

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Note 15: Derivatives (continued)

Table 15.4: Gains (Losses) Recognized on Cash Flow Hedging Relationships

			Net interest Income									Total recorded in net income			Total recorded in OCI
(in millions)			Loans			Long-term debt						Derivative gains (losses)			Derivative gains (losses)
Quarter ended September 30, 2020
Total amounts presented in the consolidated statement of income and other comprehensive income			$	7,954		(1,038)						N/A			(18)
Interest rate contracts:
Realized gains (losses) (pre-tax) reclassified from OCI into net income			(53)			2						(51)			51
Net unrealized gains (losses) (pre-tax) recognized in OCI			N/A			N/A						N/A			—
Total gains (losses) (pre-tax) on interest rate contracts			(53)			2						(51)			51
Foreign exchange contracts:
Realized gains (losses) (pre-tax) reclassified from OCI into net income			—			(1)						(1)			1
Net unrealized gains (losses) (pre-tax) recognized in OCI			N/A			N/A						N/A			12
Total gains (losses) (pre-tax) on foreign exchange contracts			—			(1)						(1)			13
Total gains (losses) (pre-tax) recognized on cash flow hedges			$	(53)		1						(52)			64
Nine months ended September 30, 2020
Total amounts presented in the consolidated statement of income and other comprehensive income			$	26,467		(3,515)						N/A			167
Interest rate contracts:
Realized gains (losses) (pre-tax) reclassified from OCI into net income			(162)			3						(159)			159
Net unrealized gains (losses) (pre-tax) recognized in OCI			N/A			N/A						N/A			—
Total gains (losses) (pre-tax) on interest rate contracts			(162)			3						(159)			159
Foreign exchange contracts:
Realized gains (losses) (pre-tax) reclassified from OCI into net income			—			(6)						(6)			6
Net unrealized gains (losses) (pre-tax) recognized in OCI			N/A			N/A						N/A			(3)
Total gains (losses) (pre-tax) on foreign exchange contracts			—			(6)						(6)			3
Total gains (losses) (pre-tax) recognized on cash flow hedges			$	(162)		(3)						(165)			162
Quarter ended September 30, 2019
Total amounts presented in the consolidated statement of income and other comprehensive income			$	10,982		(1,780)						N/A			85
Interest rate contracts:
Realized gains (losses) (pre-tax) reclassified from OCI into net income			(73)			—						(73)			73
Net unrealized gains (losses) (pre-tax) recognized in OCI			N/A			N/A						N/A			—
Total gains (losses) (pre-tax) on interest rate contracts			(73)			—						(73)			73
Foreign exchange contracts:
Realized gains (losses) (pre-tax) reclassified from OCI into net income			—			(2)						(2)			2
Net unrealized gains (losses) (pre-tax) recognized in OCI			N/A			N/A						N/A			(18)
Total gains (losses) (pre-tax) on foreign exchange contracts			—			(2)						(2)			(16)
Total gains (losses) (pre-tax) recognized on cash flow hedges			$	(73)		(2)						(75)			57
Nine months ended September 30, 2019
Total amounts presented in the consolidated statement of income and other comprehensive income			$	33,652		(5,607)						N/A			265
Interest rate contracts:
Realized gains (losses) (pre-tax) reclassified from OCI into net income			(228)			1						(227)			227
Net unrealized gains (losses) (pre-tax) recognized in OCI			N/A			N/A						N/A			—
Total gains (losses) (pre-tax) on interest rate contracts			(228)			1						(227)			227
Foreign exchange contracts:
Realized gains (losses) (pre-tax) reclassified from OCI into net income			—			(6)						(6)			6
Net unrealized gains (losses) (pre-tax) recognized in OCI			N/A			N/A						N/A			(26)
Total gains (losses) (pre-tax) on foreign exchange contracts			—			(6)						(6)			(20)
Total gains (losses) (pre-tax) recognized on cash flow hedges			$	(228)		(5)						(233)			207

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Table 15.5 shows the carrying amount and associated cumulative basis adjustment related to the application of hedge

accounting that is included in the carrying amount of hedged assets and liabilities in fair value hedging relationships.

Table 15.5: Hedged Items in Fair Value Hedging Relationship

			Hedged Items Currently Designated									Hedged Items No Longer Designated (1)
(in millions)			Carrying Amount of Assets/(Liabilities) (2)(4)			Hedge Accounting Basis Adjustment Assets/(Liabilities) (3)						Carrying Amount of Assets/(Liabilities) (4)			Hedge Accounting Basis Adjustment Assets/(Liabilities)
September 30, 2020
Available-for-sale debt securities (5)			$	25,969		2,109						9,435			301
Mortgage loans held for sale			173			5						—			—
Deposits			(29,852)			(604)						—			—
Long-term debt			(164,848)			(14,736)						(16,538)			60
December 31, 2019
Available-for-sale debt securities (5)			$	36,896		1,110						9,486			278
Mortgage loans held for sale			961			(12)						—			—
Deposits			(43,716)			(324)						—			—
Long-term debt			(127,423)			(5,827)						(25,750)			173

(1)Represents hedged items no longer designated in qualifying fair value hedging relationships for which an associated basis adjustment exists at the balance sheet date.

(2)Does not include the carrying amount of hedged items where only foreign currency risk is the designated hedged risk. The carrying amount excluded $9.6 billion for debt securities and $(4.5) billion for long-term debt as of September 30, 2020, and $1.2 billion for debt securities and $(5.2) billion for long-term debt as of December 31, 2019.

(3)The balance includes $476 million and $138 million of debt securities and long-term debt cumulative basis adjustments, respectively, as of September 30, 2020, and $790 million and $109 million of debt securities and long-term debt cumulative basis adjustments, respectively, as of December 31, 2019, on terminated hedges whereby the hedged items have subsequently been re-designated into existing hedges.

(4)Represents the full carrying amount of the hedged asset or liability item as of the balance sheet date, except for circumstances in which only a portion of the asset or liability was designated as the hedged item in which case only the portion designated is presented.

(5)Carrying amount represents the amortized cost.

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Note 15: Derivatives (continued)

Derivatives Not Designated as Hedging Instruments

Derivatives not designated as hedging instruments include economic hedges and derivatives entered into for customer accommodation trading purposes.

We use economic hedge derivatives to manage our exposure to interest rate risk, equity price risk, foreign currency risk, and credit risk. We also use economic hedge derivatives to mitigate the periodic earnings volatility caused by mismatches between the changes in fair value of the hedged item and hedging instrument recognized on our fair value accounting hedges. In second quarter 2020, we entered into arrangements to transition

the economic hedges of our deferred compensation plan liabilities from equity securities to derivative instruments. Changes in the fair values of derivatives used to economically hedge the deferred compensation plan are reported in personnel expense.

For additional information on economic hedges and other derivatives, see Note 18 (Derivatives) to Financial Statements in our 2019 Form 10-K.

Table 15.6 shows the net gains (losses) recognized by income statement lines, related to derivatives not designated as hedging instruments.

Table 15.6: Gains (Losses) on Derivatives Not Designated as Hedging Instruments

			Noninterest income																		Noninterest Expense
(in millions)			Mortgage banking			Net gains (losses) from equity securities			Net gains (losses) from trading activities			Other			Total						Personnel expense
Quarter ended September 30, 2020
Net gains (losses) recognized on economic hedges derivatives:
Interest contracts (1)			$	216		—			—			(27)			189						—
Equity contracts			—			(209)			—			(1)			(210)						(215)
Foreign exchange contracts			—			—			—			(523)			(523)						—
Credit contracts			—			—			—			(3)			(3)						—
Subtotal			216			(209)			—			(554)			(547)						(215)
Net gains (losses) recognized on customer accommodation trading and other derivatives:
Interest contracts			485			—			271			—			756						—
Commodity contracts			—			—			(356)			—			(356)						—
Equity contracts			—			—			(1,291)			(142)			(1,433)						—
Foreign exchange contracts			—			—			160			—			160						—
Credit contracts			—			—			(32)			—			(32)						—
Subtotal			485			—			(1,248)			(142)			(905)						—
Net gains (losses) recognized related to derivatives not designated as hedging instruments			$	701		(209)			(1,248)			(696)			(1,452)						(215)
Nine months ended September 30, 2020
Net gains (losses) recognized on economic hedges derivatives:
Interest contracts (1)			$	2,829		—			—			(72)			2,757						—
Equity contracts			—			(392)			—			(35)			(427)						(356)
Foreign exchange contracts			—			—			—			49			49						—
Credit contracts			—			—			—			14			14						—
Subtotal			2,829			(392)			—			(44)			2,393						(356)
Net gains (losses) recognized on customer accommodation trading and other derivatives:
Interest contracts			1,584			—			(1,516)			—			68						—
Commodity contracts			—			—			(468)			—			(468)						—
Equity contracts			—			—			1,110			(214)			896						—
Foreign exchange contracts			—			—			(242)			—			(242)						—
Credit contracts			—			—			115			—			115						—
Subtotal			1,584			—			(1,001)			(214)			369						—
Net gains (losses) recognized related to derivatives not designated as hedging instruments			$	4,413		(392)			(1,001)			(258)			2,762						(356)

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			Noninterest income
(in millions)			Mortgage banking			Net gains (losses) from equity securities			Net gains (losses) from trading activities			Other			Total
Quarter ended September 30, 2019
Net gains (losses) recognized on economic hedges derivatives:
Interest contracts (1)			$	736		—			—			—			736
Equity contracts			—			(1,375)			—			(6)			(1,381)
Foreign exchange contracts			—			—			—			263			263
Credit contracts			—			—			—			(11)			(11)
Subtotal			736			(1,375)			—			246			(393)
Net gains (losses) recognized on customer accommodation trading and other derivatives:
Interest contracts			95			—			(355)			—			(260)
Commodity contracts			—			—			65			—			65
Equity contracts			—			—			284			10			294
Foreign exchange contracts			—			—			78			—			78
Credit contracts			—			—			(10)			—			(10)
Subtotal			95			—			62			10			167
Net gains (losses) recognized related to derivatives not designated as hedging instruments			$	831		(1,375)			62			256			(226)
Nine months ended September 30, 2019
Net gains (losses) recognized on economic hedges derivatives:
Interest contracts (1)			$	2,419		—			—			7			2,426
Equity contracts			—			(2,918)			—			(6)			(2,924)
Foreign exchange contracts			—			—			—			403			403
Credit contracts			—			—			—			(1)			(1)
Subtotal			2,419			(2,918)			—			403			(96)
Net gains (losses) recognized on customer accommodation trading and other derivatives:
Interest contracts			392			—			(861)			—			(469)
Commodity contracts			—			—			143			—			143
Equity contracts			—			—			(2,975)			(396)			(3,371)
Foreign exchange contracts			—			—			9			—			9
Credit contracts			—			—			(70)			—			(70)
Subtotal			392			—			(3,754)			(396)			(3,758)
Net gains (losses) recognized related to derivatives not designated as hedging instruments			$	2,811		(2,918)			(3,754)			7			(3,854)

(1)Mortgage banking amounts for the third quarter and first nine months of 2020 are comprised of gains of $513 million and $4.4 billion, respectively, related to derivatives used as economic hedges of MSRs measured at fair value offset by gains (losses) of $(297) million and $(1.6) billion, respectively, related to derivatives used as economic hedges of mortgage loans held for sale and derivative loan commitments. The corresponding amounts for the third quarter and first nine months of 2019 are comprised of gains of $678 million and $2.8 billion offset by gains (losses) of $58 million and $(376) million, respectively.

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Note 15: Derivatives (continued)

Credit Derivatives

Credit derivative contracts are arrangements whose value is derived from the transfer of credit risk of a reference asset or entity from one party (the purchaser of credit protection) to another party (the seller of credit protection). We use credit derivatives to assist customers with their risk management objectives. We may also use credit derivatives in structured product transactions or liquidity agreements written to special purpose vehicles. The maximum exposure of sold credit derivatives is managed through posted collateral, purchased credit derivatives and similar products in order to achieve our desired credit risk profile. This credit risk management provides

an ability to recover a significant portion of any amounts that would be paid under the sold credit derivatives. We would be

required to perform under sold credit derivatives in the event of default by the referenced obligors. Events of default include events such as bankruptcy, capital restructuring or lack of principal and/or interest payment. In certain cases, other triggers may exist, such as the credit downgrade of the referenced obligors or the inability of the special purpose vehicle for which we have provided liquidity to obtain funding.

Table 15.7 provides details of sold and purchased credit derivatives.

Table 15.7: Sold and Purchased Credit Derivatives

												Notional amount
(in millions)			Fair value asset			Fair value liability						Protection sold (A)						Protection sold – non- investment grade						Protection purchased with identical underlyings (B)						Net protection sold (A) - (B)						Other protection purchased						Range of maturities
September 30, 2020
Credit default swaps on:
Corporate bonds			$	8		3						3,850						1,010						2,677						1,173						3,348						2020 - 2029
Structured products			—			6						22						22						20						2						92						2034 - 2047
Credit protection on:
Default swap index			1			—						5,250						1,239						2,125						3,125						4,762						2020 - 2029
Commercial mortgage-backed securities index			2			26						311						54						286						25						75						2047 - 2072
Asset-backed securities index			—			7						40						40						40						—						1						2045 - 2046
Other			—			6						6,594						6,426						—						6,594						12,312						2020 - 2040
Total credit derivatives			$	11		48						16,067						8,791						5,148						10,919						20,590
December 31, 2019
Credit default swaps on:
Corporate bonds			$	8		1						2,855						707						1,885						970						2,447						2020 - 2029
Structured products			—			25						74						69						63						11						111						2022 - 2047
Credit protection on:
Default swap index			1			—						2,542						120						550						1,992						8,105						2020 - 2029
Commercial mortgage-backed securities index			3			26						322						67						296						26						50						2047 - 2058
Asset-backed securities index			—			8						41						41						41						—						1						2045 - 2046
Other			—			5						6,381						5,738						—						6,381						11,881						2020 - 2049
Total credit derivatives			$	12		65						12,215						6,742						2,835						9,380						22,595

Protection sold represents the estimated maximum exposure to loss that would be incurred under an assumed hypothetical circumstance, where the value of our interests and any associated collateral declines to zero, without any consideration of recovery or offset from any economic hedges. We believe this hypothetical circumstance to be an extremely remote possibility and accordingly, this required disclosure is not an indication of expected loss. The amounts under non-investment grade represent the notional amounts of those credit derivatives on which we have a higher risk of being required to perform under the terms of the credit derivative and are a function of the underlying assets.

We consider the risk of performance to be high if the underlying assets under the credit derivative have an external rating that is below investment grade or an internal credit default grade that is equivalent thereto. We believe the net protection sold, which is representative of the net notional amount of protection sold and purchased with identical underlyings, in combination with other protection purchased, is more representative of our exposure to loss than either non-investment grade or protection sold. Other protection purchased represents additional protection, which may offset the exposure to loss for protection sold, that was not purchased with an identical underlying of the protection sold.

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Credit-Risk Contingent Features

Certain of our derivative contracts contain provisions whereby if the credit rating of our debt were to be downgraded by certain major credit rating agencies, the counterparty could demand additional collateral or require termination or replacement of derivative instruments in a net liability position. Table 15.8 illustrates our exposure to such derivatives with credit-risk contingent features, collateral we have posted, and the additional collateral we would be required to post if the credit rating of our debt was downgraded below investment grade.

Table 15.8: Credit-Risk Contingent Features

(in billions)			Sep 30, 2020			Dec 31, 2019
Net derivative liabilities with credit-risk contingent features			$	14.9		10.4
Collateral posted			13.2			9.1
Additional collateral to be posted upon a below investment grade credit rating (1)			1.6			1.3

(1)Any credit rating below investment grade requires us to post the maximum amount of collateral.

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Note 16: Fair Values of Assets and Liabilities

We use fair value measurements to record fair value adjustments to certain assets and liabilities and to determine fair value disclosures. Assets and liabilities recorded at fair value on a recurring basis are presented in Table 16.2 in this Note. From time to time, we may be required to record fair value adjustments on a nonrecurring basis. These nonrecurring fair value adjustments typically involve application of LOCOM accounting, write-downs of individual assets or application of the measurement alternative for nonmarketable equity securities. Assets recorded on a nonrecurring basis are presented in Table 16.13 in this Note.

Table 16.19 includes estimates of fair value for financial instruments that are not recorded at fair value.

See Note 1 (Summary of Significant Accounting Policies) in our 2019 Form 10-K for discussion of how we determine fair value. For descriptions of the valuation methodologies we use for assets and liabilities recorded at fair value on a recurring or nonrecurring basis and for estimating fair value for financial instruments that are not recorded at fair value, see Note 19 (Fair Values of Assets and Liabilities) in our 2019 Form 10-K.

FAIR VALUE HIERARCHY  We classify our assets and liabilities measured at fair value as either Level 1, Level 2 or Level 3 in the fair value hierarchy. The highest priority (Level 1) is assigned to valuations based on unadjusted quoted prices in active markets and the lowest priority (Level 3) is assigned to valuations based on significant unobservable inputs. See Note 1 (Summary of Significant Accounting Policies) in our 2019 Form 10-K for a detailed description of the fair value hierarchy.

In the determination of the classification of financial instruments in Level 2 or Level 3 of the fair value hierarchy, we consider all available information, including observable market data, indications of market liquidity and orderliness, and our understanding of the valuation techniques and significant inputs used. For securities in inactive markets, we use a predetermined percentage to evaluate the impact of fair value adjustments

derived from weighting both external and internal indications of value to determine if the instrument is classified as Level 2 or Level 3. Otherwise, the classification of Level 2 or Level 3 is based upon the specific facts and circumstances of each instrument or instrument category and judgments are made regarding the significance of the Level 3 inputs to the instruments’ fair value measurement in its entirety. If Level 3 inputs are considered significant, the instrument is classified as Level 3.

We do not classify equity securities in the fair value hierarchy if we use the non-published net asset value (NAV) per share (or its equivalent) that has been communicated to us as an investor as a practical expedient to measure fair value. We generally use NAV per share as the fair value measurement for certain nonmarketable equity fund investments. Marketable equity securities with published NAVs are classified in the fair value hierarchy.

Fair Value Measurements from Vendors

For certain assets and liabilities, we obtain fair value measurements from vendors and we record the fair value in our financial statements. For additional information, see Note 19 (Fair Values of Assets and Liabilities) in our 2019 Form 10-K.

Table 16.1 presents fair value measurements obtained from third-party pricing services classified within the fair value hierarchy. Fair value measurements obtained from brokers and fair value measurements obtained from third-party pricing services that we have adjusted using internal models or non-vendor data to determine the fair value are excluded from

Table 16.1.

The unadjusted fair value measurements obtained from brokers for available-for-sale debt securities were $19 million in Level 2 assets and $124 million in Level 3 assets at September 30, 2020, and $45 million and $126 million at December 31, 2019, respectively.

Table 16.1: Fair Value Measurements obtained from Third-Party Pricing Services

			September 30, 2020																		December 31, 2019
(in millions)			Level 1						Level 2						Level 3						Level 1						Level 2						Level 3
Trading debt securities			822						286						—						634						329						—
Available-for-sale debt securities:
Securities of U.S. Treasury and federal agencies			5,975						—						—						13,460						1,500						—
Securities of U.S. states and political subdivisions			—						31,187						38						—						39,868						34
Mortgage-backed securities			—						139,043						43						—						167,172						42
Other debt securities (1)			—						40,614						569						—						38,067						650
Total available-for-sale debt securities			5,975						210,844						650						13,460						246,607						726
Marketable equity securities			—						105						—						—						110						—
Derivative assets			18						1						—						12						1						—
Derivative liabilities			(13)						(1)						—						(11)						(3)						—

(1)Includes corporate debt securities, collateralized loan obligations, and other debt securities.

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Assets and Liabilities Recorded at Fair Value on a Recurring Basis

Table 16.2 presents the balances of assets and liabilities recorded at fair value on a recurring basis.

Table 16.2: Fair Value on a Recurring Basis

(in millions)			Level 1						Level 2						Level 3						Netting (1)			Total
September 30, 2020
Trading debt securities:
Securities of U.S. Treasury and federal agencies			$	29,024					3,070						—						—			32,094
Securities of U.S. states and political subdivisions			—						2,509						—						—			2,509
Collateralized loan obligations			—						564						140						—			704
Corporate debt securities			56						12,264						12						—			12,332
Mortgage-backed securities			—						24,829						11						—			24,840
Other			—						774						—						—			774
Total trading debt securities			29,080						44,010						163						—			73,253
Available-for-sale debt securities:
Securities of U.S. Treasury and federal agencies			5,975						—						—						—			5,975
Securities of U.S. states and political subdivisions			—						31,225						286						—			31,511
Mortgage-backed securities:
Federal agencies			—						135,227						—						—			135,227
Residential			—						541						—						—			541
Commercial			—						3,300						43						—			3,343
Total mortgage-backed securities			—						139,068						43						—			139,111
Corporate debt securities			36						4,694						1,042						—			5,772
Collateralized loan obligations			—						25,014						—						—			25,014
Other			—						12,574						616						—			13,190
Total available-for-sale debt securities			6,011						212,575						1,987			(2)			—			220,573
Mortgage loans held for sale			—						19,037						847						—			19,884
Loans held for sale			—						1,680						8						—			1,688
Loans			—						—						148						—			148
Mortgage servicing rights (residential)			—						—						6,355						—			6,355
Derivative assets:
Interest rate contracts			20						41,402						480						—			41,902
Commodity contracts			—						2,305						39						—			2,344
Equity contracts			4,341						8,967						1,425						—			14,733
Foreign exchange contracts			18						5,864						7						—			5,889
Credit contracts			—						60						58						—			118
Netting			—						—						—						(41,271)			(41,271)
Total derivative assets			4,379						58,598						2,009						(41,271)			23,715
Equity securities – excluding securities at NAV:
Marketable			16,230						238						2						—			16,470
Nonmarketable			—						15						8,428						—			8,443
Total equity securities			16,230						253						8,430						—			24,913
Total assets included in the fair value hierarchy			$	55,700					336,153						19,947						(41,271)			370,529
Equity securities at NAV (3)																								140
Total assets recorded at fair value																								370,669
Derivative liabilities:
Interest rate contracts			$	(32)					(30,956)						(34)						—			(31,022)
Commodity contracts			—						(2,407)						(39)						—			(2,446)
Equity contracts			(4,339)						(10,403)						(1,533)						—			(16,275)
Foreign exchange contracts			(13)						(5,868)						(7)						—			(5,888)
Credit contracts			—						(53)						(12)						—			(65)
Netting			—						—						—						41,929			41,929
Total derivative liabilities			(4,384)						(49,687)						(1,625)						41,929			(13,767)
Short sale liabilities:
Securities of U.S. Treasury and federal agencies			(9,776)						(138)						—						—			(9,914)
Mortgage-backed securities			—						(924)						—						—			(924)
Corporate debt securities			(2)						(4,837)						—						—			(4,839)
Equity securities			(3,053)						(45)						—						—			(3,098)
Other securities			—						(4)						—						—			(4)
Total short sale liabilities			(12,831)						(5,948)						—						—			(18,779)
Other liabilities			—						—						(2)						—			(2)
Total liabilities recorded at fair value			$	(17,215)					(55,635)						(1,627)						41,929			(32,548)

(1)Represents balance sheet netting of derivative asset and liability balances, related cash collateral and portfolio level counterparty valuation adjustments. See Note 15 (Derivatives) for additional information.

(2)Largely consists of securities that are investment grade based on ratings received from the ratings agencies or internal credit grades categorized as investment grade if external ratings are not available. The securities are classified as Level 3 due to limited market activity.

(3)Consists of certain nonmarketable equity securities that are measured at fair value using NAV per share (or its equivalent) as a practical expedient and are excluded from the fair value hierarchy.

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Note 16: Fair Values of Assets and Liabilities (continued)

(continued from previous page)

(in millions)			Level 1						Level 2						Level 3						Netting (1)			Total
December 31, 2019
Trading debt securities:
Securities of U.S. Treasury and federal agencies			$	32,335					4,382						—						—			36,717
Securities of U.S. states and political subdivisions			—						2,434						—						—			2,434
Collateralized loan obligations			—						555						183						—			738
Corporate debt securities			—						11,006						38						—			11,044
Mortgage-backed securities			—						27,712						—						—			27,712
Other			—						1,086						2						—			1,088
Total trading debt securities			32,335						47,175						223						—			79,733
Available-for-sale debt securities:
Securities of U.S. Treasury and federal agencies			13,460						1,500						—						—			14,960
Securities of U.S. states and political subdivisions			—						39,924						413						—			40,337
Mortgage-backed securities:
Federal agencies			—						162,453						—						—			162,453
Residential			—						827						—						—			827
Commercial			—						3,892						42						—			3,934
Total mortgage-backed securities			—						167,172						42						—			167,214
Corporate debt securities			37						6,159						367						—			6,563
Collateralized loan obligations			—						29,055						—						—			29,055
Other			—						4,587						743						—			5,330
Total available-for-sale debt securities			13,497						248,397						1,565			(2)			—			263,459
Mortgage loans held for sale			—						15,408						1,198						—			16,606
Loans held for sale			—						956						16						—			972
Loans			—						—						171						—			171
Mortgage servicing rights (residential)			—						—						11,517						—			11,517
Derivative assets:
Interest rate contracts			26						23,792						229						—			24,047
Commodity contracts			—						1,413						8						—			1,421
Equity contracts			2,946						4,135						1,455						—			8,536
Foreign exchange contracts			12						5,197						5						—			5,214
Credit contracts			—						49						59						—			108
Netting			—						—						—						(25,123)			(25,123)
Total derivative assets			2,984						34,586						1,756						(25,123)			14,203
Equity securities – excluding securities at NAV:
Marketable			33,702						216						3						—			33,921
Nonmarketable			—						22						7,847						—			7,869
Total equity securities			33,702						238						7,850						—			41,790
Total assets included in the fair value hierarchy			$	82,518					346,760						24,296						(25,123)			428,451
Equity securities at NAV (3)																								146
Total assets recorded at fair value																								428,597
Derivative liabilities:
Interest rate contracts			$	(23)					(19,328)						(15)						—			(19,366)
Commodity contracts			—						(1,746)						(24)						—			(1,770)
Equity contracts			(2,011)						(6,729)						(1,724)						—			(10,464)
Foreign exchange contracts			(11)						(6,213)						(23)						—			(6,247)
Credit contracts			—						(53)						(30)						—			(83)
Netting			—						—						—						28,851			28,851
Total derivative liabilities			(2,045)						(34,069)						(1,816)						28,851			(9,079)
Short sale liabilities:
Securities of U.S. Treasury and federal agencies			(9,035)						(31)						—						—			(9,066)
Mortgage-backed securities			—						(2)						—						—			(2)
Corporate debt securities			—						(5,915)						—						—			(5,915)
Equity securities			(2,447)						—						—						—			(2,447)
Other securities			—						—						—						—			—
Total short sale liabilities			(11,482)						(5,948)						—						—			(17,430)
Other liabilities			—						—						(2)						—			(2)
Total liabilities recorded at fair value			$	(13,527)					(40,017)						(1,818)						28,851			(26,511)

(1)Represents balance sheet netting of derivative asset and liability balances, related cash collateral and portfolio level counterparty valuation adjustments. See Note 15 (Derivatives) for additional information.

(2)A significant portion of the balance consists of securities that are investment grade based on ratings received from the ratings agencies or internal credit grades categorized as investment grade if external ratings are not available. The securities are classified as Level 3 due to limited market activity.

(3)Consists of certain nonmarketable equity securities that are measured at fair value using NAV per share (or its equivalent) as a practical expedient and are excluded from the fair value hierarchy.

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Changes in Fair Value Levels

We monitor the availability of observable market data to assess the appropriate classification of financial instruments within the fair value hierarchy and transfer between Level 1, Level 2, and Level 3 accordingly. Observable market data includes but is not limited to quoted prices and market transactions. Changes in economic conditions or market liquidity generally will drive changes in availability of observable market data. Changes in availability of observable market data, which also may result in

changing the valuation technique used, are generally the cause of transfers between Level 1, Level 2, and Level 3. The amounts reported as transfers represent the fair value as of the beginning of the quarter in which the transfer occurred.

The changes in Level 3 assets and liabilities measured at fair value on a recurring basis for the quarter ended September 30, 2020, are presented in Table 16.3.

Table 16.3: Changes in Level 3 Fair Value Assets and Liabilities on a Recurring Basis – Quarter ended September 30, 2020

									Total net gains (losses) included in												Purchases, sales, issuances and settlements, net (1)																								Net unrealized gains (losses) related to assets and liabilities held at period end included in
(in millions)			Balance, beginning of period						Net income						Other compre- hensive income												Transfers into Level 3 (2)						Transfers out of Level 3 (3)						Balance, end of period						Net income			(4)			Other compre-hensive income
Quarter ended September 30, 2020
Trading debt securities:
Securities of U.S. states and political subdivisions			$	—					—						—						—						—						—						—						—						—
Collateralized loan obligations			128						17						—						(5)						—						—						140						10						—
Corporate debt securities			23						(1)						—						(10)						—						—						12						(3)						—
Mortgage-backed securities			49						1						—						(3)						—						(36)						11						—						—
Other			23						—						—						—						—						(23)						—						—						—
Total trading debt securities			223						17						—						(18)						—						(59)						163						7			(5)			—
Available-for-sale debt securities:
Securities of U.S. states and political subdivisions			351						5						(5)						(65)						—						—						286						—						1
Mortgage-backed securities:
Residential			—						—						—						—						—						—						—						—						—
Commercial			61						(1)						(3)						—						5						(19)						43						(1)						(4)
Total mortgage-backed securities			61						(1)						(3)						—						5						(19)						43						(1)						(4)
Corporate debt securities			1,051						(22)						6						1						6						—						1,042						(22)						7
Collateralized loan obligations			9						—						—						—						—						(9)						—						—						—
Other			626						4						9						(20)						5						(8)						616						—						9
Total available-for-sale debt securities			2,098						(14)						7						(84)						16						(36)						1,987						(23)			(6)			13
Mortgage loans held for sale			751						(7)						—						44						63						(4)						847						(6)			(7)			—
Loans held for sale			7						—						—						(2)						3						—						8						—			(5)			—
Loans			152						—						—						(4)						—						—						148						(2)			(7)			—
Mortgage servicing rights (residential)(8)			6,819						(815)						—						351						—						—						6,355						(217)			(7)			—
Net derivative assets and liabilities:
Interest rate contracts			523						469						—						(546)						—						—						446						226						—
Commodity contracts			1						(15)						—						4						10						—						—						(6)						—
Equity contracts			20						(191)						—						78						—						(15)						(108)						(114)						—
Foreign exchange contracts			(16)						4						—						12						—						—						—						—						—
Credit contracts			50						(5)						—						1						—						—						46						(7)						—
Total derivative contracts			578						262						—						(451)						10						(15)						384						99			(9)			—
Equity securities:
Marketable			—						—						—						—						2						—						2						—						—
Nonmarketable			8,165						253						—						—						10						—						8,428						253						—
Total equity securities			8,165						253						—						—						12						—						8,430						253			(10)			—
Short sale liabilities			(3)						—						—						3						—						—						—						—			(5)			—
Other liabilities			(2)						—						—						—						—						—						(2)						—			(7)			—

(1)See Table 16.4 for detail.

(2)All assets and liabilities transferred into level 3 were previously classified within level 2.

(3)All assets and liabilities transferred out of level 3 are classified as level 2.

(4)Represents only net gains (losses) that are due to changes in economic conditions and management’s estimates of fair value and excludes changes due to the collection/realization of cash flows over time.

(5)Included in net gains from trading activities in the income statement.

(6)Included in net gains from debt securities and provision for credit losses – debt securities in the income statement.

(7)Included in mortgage banking and other noninterest income in the income statement.

(8)For additional information on the changes in mortgage servicing rights, see Note 11 (Mortgage Banking Activities).

(9)Included in mortgage banking income, net gains from trading activities, net gains (losses) from equity securities and other noninterest income in the income statement.

(10)Included in net gains (losses) from equity securities in the income statement.

(continued on following page)

143

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Note 16: Fair Values of Assets and Liabilities (continued)

(continued from previous page)

 

Table 16.4 presents gross purchases, sales, issuances and settlements related to the changes in Level 3 assets and liabilities measured at fair value on a recurring basis for the quarter ended September 30, 2020.

Table 16.4: Gross Purchases, Sales, Issuances and Settlements – Level 3 – Quarter ended September 30, 2020

(in millions)			Purchases						Sales						Issuances						Settlements						Net
Quarter ended September 30, 2020
Trading debt securities:
Securities of U.S. states and political subdivisions			$	—					—						—						—						—
Collateralized loan obligations			46						(51)						—						—						(5)
Corporate debt securities			4						(14)						—						—						(10)
Mortgage-backed securities			14						(17)						—						—						(3)
Other			—						—						—						—						—
Total trading debt securities			64						(82)						—						—						(18)
Available-for-sale debt securities:
Securities of U.S. states and political subdivisions			—						(35)						—						(30)						(65)
Mortgage-backed securities:
Residential			—						—						—						—						—
Commercial			—						—						—						—						—
Total mortgage-backed securities			—						—						—						—						—
Corporate debt securities			1						—						—						—						1
Collateralized loan obligations			—						—						—						—						—
Other			—						—						—						(20)						(20)
Total available-for-sale debt securities			1						(35)						—						(50)						(84)
Mortgage loans held for sale			46						(34)						98						(66)						44
Loans held for sale			—						(2)						—						—						(2)
Loans			1						—						1						(6)						(4)
Mortgage servicing rights (residential) (1)			—						—						351						—						351
Net derivative assets and liabilities:
Interest rate contracts			—						—						—						(546)						(546)
Commodity contracts			—						—						—						4						4
Equity contracts			—						—						—						78						78
Foreign exchange contracts			—						—						—						12						12
Credit contracts			—						7						—						(6)						1
Total derivative contracts			—						7						—						(458)						(451)
Equity securities:
Marketable			—						—						—						—						—
Nonmarketable			—						—						—						—						—
Total equity securities			—						—						—						—						—
Short sale liabilities			3						—						—						—						3
Other liabilities			—						—						—						—						—

(1)For additional information on the changes in mortgage servicing rights, see Note 11 (Mortgage Banking Activities).

144

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Table 16.5 presents the changes in Level 3 assets and liabilities measured at fair value on a recurring basis for the quarter ended September 30, 2019.

Table 16.5: Changes in Level 3 Fair Value Assets and Liabilities on a Recurring Basis – Quarter ended September 30, 2019

			Balance, beginning of period						Total net gains (losses) included in												Purchases, sales, issuances and settlements, net (1)																								Net unrealized gains (losses)included in income related to assets and liabilities held at period end
(in millions)									Net income						Other compre- hensive income												Transfers into Level 3 (2)						Transfers out of Level 3 (3)						Balance, end of period									(4)
Quarter ended September 30, 2019
Trading debt securities:
Securities of U.S. states and political subdivisions			$	—					—						—						—						—						—						—						—
Collateralized loan obligations			249						(11)						—						(4)						—						(2)						232						(13)
Corporate debt securities			44						(2)						—						(4)						—						(5)						33						1
Mortgage-backed securities			—						—						—						—						—						—						—						—
Other			14						(1)						—						(6)						—						—						7						—
Total trading debt securities			307						(14)						—						(14)						—						(7)						272						(12)			(5)
Available-for-sale debt securities:
Securities of U.S. states and political subdivisions			391						—						—						(38)						—						—						353						—
Mortgage-backed securities:
Residential			—						—						—						—						—						—						—						—
Commercial			41						—						(1)						(3)						—						—						37						—
Total mortgage-backed securities			41						—						(1)						(3)						—						—						37						—
Corporate debt securities			383						6						(8)						(14)						—						—						367						—
Other			990						6						(11)						(105)						—						(153)						727						—
Total available-for-sale debt securities			1,805						12						(20)						(160)						—						(153)						1,484						—			(6)
Mortgage loans held for sale			1,115						22						—						(6)						121						(3)						1,249						22			(7)
Loans held for sale			12						—						—						(12)						1						—						1						—			(5)
Loans			202						—						—						(17)						—						—						185						(2)			(7)
Mortgage servicing rights (residential) (8)			12,096						(1,558)						—						534						—						—						11,072						(962)			(7)
Net derivative assets and liabilities:
Interest rate contracts			205						71						—						(133)						—						—						143						30
Commodity contracts			(29)						(85)						—						61						—						23						(30)						(6)
Equity contracts			(228)						(298)						—						263						—						60						(203)						(80)
Foreign exchange contracts			(10)						17						—						(33)						—						—						(26)						—
Credit contracts			45						(8)						—						1						—						—						38						(8)
Total derivative contracts			(17)						(303)						—						159						—						83						(78)						(64)			(9)
Equity securities:
Marketable			—						—						—						—						—						—						—						—
Nonmarketable			7,110						13						—						—						7						—						7,130						13
Total equity securities			7,110						13						—						—						7						—						7,130						13			(10)
Other liabilities			(2)						—						—						—						—						—						(2)						—			(7)

(1)See Table 16.6 for detail.

(2)All assets and liabilities transferred into level 3 were previously classified within level 2.

(3)All assets and liabilities transferred out of level 3 are classified as level 2, except for $153 million of asset-backed securities that were transferred to loans during third quarter 2019.

(4)Represents only net gains (losses) that are due to changes in economic conditions and management’s estimates of fair value and excludes changes due to the collection/realization of cash flows over time.

(5)Included in net gains from trading activities in the income statement.

(6)Included in net gains from debt securities in the income statement.

(7)Included in mortgage banking and other noninterest income in the income statement.

(8)For additional information on the changes in mortgage servicing rights, see Note 11 (Mortgage Banking Activities).

(9)Included in mortgage banking income, net gains from trading activities, net gains (losses) from equity securities and other noninterest income in the income statement.

(10)Included in net gains (losses) from equity securities in the income statement.

(continued on following page)

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Note 16: Fair Values of Assets and Liabilities (continued)

(continued from previous page)

 

Table 16.6 presents gross purchases, sales, issuances and settlements related to the changes in Level 3 assets and liabilities measured at fair value on a recurring basis for the quarter ended September 30, 2019.

Table 16.6: Gross Purchases, Sales, Issuances and Settlements – Level 3 – Quarter ended September 30, 2019

(in millions)			Purchases						Sales						Issuances						Settlements						Net
Quarter ended September 30, 2019
Trading debt securities:
Securities of U.S. states and political subdivisions			$	—					—						—						—						—
Collateralized loan obligations			107						(100)						—						(11)						(4)
Corporate debt securities			3						(7)						—						—						(4)
Mortgage-backed securities			—						—						—						—						—
Other			—						—						—						(6)						(6)
Total trading debt securities			110						(107)						—						(17)						(14)
Available-for-sale debt securities:
Securities of U.S. states and political subdivisions			—						—						12						(50)						(38)
Mortgage-backed securities:
Residential			—						—						—						—						—
Commercial			—						—						—						(3)						(3)
Total mortgage-backed securities			—						—						—						(3)						(3)
Corporate debt securities			1						—						—						(15)						(14)
Other			—						(4)						10						(111)						(105)
Total available-for-sale debt securities			1						(4)						22						(179)						(160)
Mortgage loans held for sale			23						(45)						87						(71)						(6)
Loans held for sale			—						—						—						(12)						(12)
Loans			1						—						2						(20)						(17)
Mortgage servicing rights (residential) (1)			—						(4)						538						—						534
Net derivative assets and liabilities:
Interest rate contracts			—						—						(1)						(132)						(133)
Commodity contracts			—						—						—						61						61
Equity contracts			—						—						—						263						263
Foreign exchange contracts			—						—						—						(33)						(33)
Credit contracts			4						(3)						—						—						1
Total derivative contracts			4						(3)						(1)						159						159
Equity securities:
Marketable			—						—						—						—						—
Nonmarketable			—						—						—						—						—
Total equity securities			—						—						—						—						—
Other liabilities			—						—						—						—						—

(1)For additional information on the changes in mortgage servicing rights, see Note 11 (Mortgage Banking Activities).

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The changes in Level 3 assets and liabilities measured at fair value on a recurring basis for the nine months ended September 30, 2020, are presented in Table 16.7.

Table 16.7: Changes in Level 3 Fair Value Assets and Liabilities on a Recurring Basis – Nine months ended September 30, 2020

									Total net gains (losses) included in												Purchases, sales, issuances and settlements, net (1)																								Net unrealized gains (losses) related to assets and liabilities held at period end included in
(in millions)			Balance, beginning of period						Net income						Other compre- hensive income												Transfers into Level 3 (2)						Transfers out of Level 3 (3)						Balance, end of period						Net income			(4)			Other compre- hensive income
Nine months ended September 30, 2020
Trading debt securities:
Securities of U.S. states and political subdivisions			$	—					—						—						—						—						—						—						—						—
Collateralized loan obligations			183						(52)						—						18						16						(25)						140						(50)						—
Corporate debt securities			38						(12)						—						(6)						—						(8)						12						(6)						—
Mortgage-backed securities			—						(6)						—						20						52						(55)						11						(1)						—
Other			2						2						—						(28)						47						(23)						—						(1)						—
Total trading debt securities			223						(68)						—						4						115						(111)						163						(58)			(5)			—
Available-for-sale debt securities:
Securities of U.S. states and political subdivisions			413						6						(5)						(109)						67						(86)						286						—						1
Mortgage-backed securities:
Residential			—						—						(3)						1						13						(11)						—						—						—
Commercial			42						—						(17)						(3)						160						(139)						43						(3)						(6)
Total mortgage-backed securities			42						—						(20)						(2)						173						(150)						43						(3)						(6)
Corporate debt securities			367						(76)						33						(45)						837						(74)						1,042						(78)						43
Collateralized loan obligations			—						—						(9)						—						68						(59)						—						—						—
Other			743						10						(67)						(78)						43						(35)						616						(1)						(64)
Total available-for-sale debt securities			1,565						(60)						(68)						(234)						1,188						(404)						1,987						(82)			(6)			(26)
Mortgage loans held for sale			1,198						(105)						—						493						1,465						(2,204)						847						(32)			(7)			—
Loans held for sale			16						(6)						—						(11)						10						(1)						8						(4)			(5)			—
Loans			171						(2)						—						(21)						—						—						148						(7)			(7)			—
Mortgage servicing rights (residential) (8)			11,517						(6,404)						—						1,242						—						—						6,355						(4,605)			(7)			—
Net derivative assets and liabilities:
Interest rate contracts			214						1,673						—						(1,441)						—						—						446						335						—
Commodity contracts			(16)						(80)						—						74						22						—						—						3						—
Equity contracts			(269)						(38)						—						230						(10)						(21)						(108)						194						—
Foreign exchange contracts			(18)						2						—						16						—						—						—						2						—
Credit contracts			29						14						—						3						—						—						46						13						—
Total derivative contracts			(60)						1,571						—						(1,118)						12						(21)						384						547			(9)			—
Equity securities:
Marketable			3						—						—						—						2						(3)						2						(1)						—
Nonmarketable			7,847						566						—						—						17						(2)						8,428						562						—
Total equity securities			7,850						566						—						—						19						(5)						8,430						561			(10)			—
Short sale liabilities			—						—						—						—						—						—						—						—			(5)			—
Other liabilities			(2)						—						—						—						—						—						(2)						—			(7)			—

(1)See Table 16.8 for detail.

(2)All assets and liabilities transferred into level 3 were previously classified within level 2.

(3)All assets and liabilities transferred out of level 3 are classified as level 2.

(4)Represents only net gains (losses) that are due to changes in economic conditions and management’s estimates of fair value and excludes changes due to the collection/realization of cash flows over time.

(5)Included in net gains from trading activities in the income statement.

(6)Included in net gains from debt securities and provision for credit losses – debt securities in the income statement.

(7)Included in mortgage banking and other noninterest income in the income statement.

(8)For additional information on the changes in mortgage servicing rights, see Note 11 (Mortgage Banking Activities).

(9)Included in mortgage banking income, net gains from trading activities, net gains (losses) from equity securities and other noninterest income in the income statement.

(10)Included in net gains (losses) from equity securities in the income statement.

(continued on following page)

147

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Note 16: Fair Values of Assets and Liabilities (continued)

(continued from previous page)

Table 16.8 presents gross purchases, sales, issuances and settlements related to the changes in Level 3 assets and liabilities measured at fair value on a recurring basis for nine months ended September 30, 2020.

Table 16.8: Gross Purchases, Sales, Issuances and Settlements – Level 3 – Nine months ended September 30, 2020

(in millions)			Purchases						Sales						Issuances						Settlements						Net
Nine months ended September 30, 2020
Trading debt securities:
Securities of U.S. states and political subdivisions			$	—					—						—						—						—
Collateralized loan obligations			217						(189)						—						(10)						18
Corporate debt securities			36						(42)						—						—						(6)
Mortgage-backed securities			281						(257)						—						(4)						20
Other			6						(33)						—						(1)						(28)
Total trading debt securities			540						(521)						—						(15)						4
Available-for-sale debt securities:
Securities of U.S. states and political subdivisions			—						(35)						—						(74)						(109)
Mortgage-backed securities:
Residential			25						(23)						—						(1)						1
Commercial			—						—						—						(3)						(3)
Total mortgage-backed securities			25						(23)						—						(4)						(2)
Corporate debt securities			7						—						—						(52)						(45)
Collateralized loan obligations			—						—						—						—						—
Other			—						(10)						—						(68)						(78)
Total available-for-sale debt securities			32						(68)						—						(198)						(234)
Mortgage loans held for sale			101						(384)						1,003						(227)						493
Loans held for sale			—						(10)						—						(1)						(11)
Loans			2						—						5						(28)						(21)
Mortgage servicing rights (residential) (1)			—						(33)						1,274						1						1,242
Net derivative assets and liabilities:
Interest rate contracts			—						—						—						(1,441)						(1,441)
Commodity contracts			—						—						—						74						74
Equity contracts			—						—						—						230						230
Foreign exchange contracts			—						—						—						16						16
Credit contracts			8						3						—						(8)						3
Total derivative contracts			8						3						—						(1,129)						(1,118)
Equity securities:
Marketable			—						—						—						—						—
Nonmarketable			—						—						—						—						—
Total equity securities			—						—						—						—						—
Short sale liabilities			3						(3)						—						—						—
Other liabilities			—						—						—						—						—

(1)For additional information on the changes in mortgage servicing rights, see Note 11 (Mortgage Banking Activities).

148

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The changes in Level 3 assets and liabilities measured at fair value on a recurring basis for nine months ended September 30, 2019, are presented in Table 16.9.

Table 16.9: Changes in Level 3 Fair Value Assets and Liabilities on a Recurring Basis – Nine months ended September 30, 2019

			Balance, beginning of period						Total net gains (losses) included in												Purchases, sales, issuances and settlements, net (1)																								Net unrealized gains (losses) included in income related to assets and liabilities held at period end
(in millions)									Net income						Other compre- hensive income												Transfers into Level 3 (2)						Transfers out of Level 3 (3)						Balance, end of period									(4)
Nine months ended September 30, 2019
Trading debt securities:
Securities of U.S. states and political subdivisions			$	3					—						—						(2)						—						(1)						—						—
Collateralized loan obligations			237						(16)						—						13						—						(2)						232						(23)
Corporate debt securities			34						1						—						3						1						(6)						33						3
Mortgage-backed securities			—						—						—						—						—						—						—						—
Other			16						(3)						—						(6)						—						—						7						—
Total trading debt securities			290						(18)						—						8						1						(9)						272						(20)			(5)
Available-for-sale debt securities:
Securities of U.S. states and political subdivisions			444						1						5						(48)						—						(49)						353						—
Mortgage-backed securities:
Residential			—						—						—						—						—						—						—						—
Commercial			41						—						(1)						(3)						—						—						37						—
Total mortgage-backed securities			41						—						(1)						(3)						—						—						37						—
Corporate debt securities			370						7						(5)						(5)						—						—						367						—
Other			1,189						19						(22)						(306)						—						(153)						727						—
Total available-for-sale debt securities			2,044						27						(23)						(362)						—						(202)						1,484						—			(6)
Mortgage loans held for sale			997						74						—						(94)						281						(9)						1,249						75			(7)
Loans held for sale			60						—						—						(4)						38						(93)						1						—			(5)
Loans			244						1						—						(60)						—						—						185						(6)			(7)
Mortgage servicing rights (residential) (8)			14,649						(4,570)						—						993						—						—						11,072						(2,931)			(7)
Net derivative assets and liabilities:
Interest rate contracts			25						495						—						(377)						—						—						143						179
Commodity contracts			4						(211)						—						152						2						23						(30)						(6)
Equity contracts			(17)						(402)						—						194						7						15						(203)						(205)
Foreign exchange contracts			(26)						27						—						(27)						—						—						(26)						2
Credit contracts			35						(3)						—						6						—						—						38						2
Total derivative contracts			21						(94)						—						(52)						9						38						(78)						(28)			(9)
Equity securities:
Marketable			—						—						—						—						—						—						—						—
Nonmarketable			5,468						1,663						—						(1)						12						(12)						7,130						1,664
Total equity securities			5,468						1,663						—						(1)						12						(12)						7,130						1,664			(10)
Other liabilities			(2)						—						—						—						—						—						(2)						—			(7)

(1)See Table 16.10 for detail.

(2)All assets and liabilities transferred into level 3 were previously classified within level 2.

(3)All assets and liabilities transferred out of level 3 are classified as level 2, except for $153 million of asset-backed securities that were transferred to loans during third quarter 2019.

(4)Represents only net gains (losses) that are due to changes in economic conditions and management’s estimates of fair value and excludes changes due to the collection/realization of cash flows over time.

(5)Included in net gains from trading activities in the income statement.

(6)Included in net gains from debt securities in the income statement.

(7)Included in mortgage banking and other noninterest income in the income statement.

(8)For additional information on the changes in mortgage servicing rights, see Note 11 (Mortgage Banking Activities).

(9)Included in mortgage banking income, net gains from trading activities, net gains (losses) from equity securities and other noninterest income in the income statement.

(10)Included in net gains (losses) from equity securities in the income statement.

 

(continued on following page)

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Note 16: Fair Values of Assets and Liabilities (continued)

(continued from previous page)

Table 16.10 presents gross purchases, sales, issuances and settlements related to the changes in Level 3 assets and liabilities measured at fair value on a recurring basis for nine months ended September 30, 2019.

Table 16.10: Gross Purchases, Sales, Issuances and Settlements – Level 3 – Nine months ended September 30, 2019

(in millions)			Purchases						Sales						Issuances						Settlements						Net
Nine months ended September 30, 2019
Trading debt securities:
Securities of U.S. states and political subdivisions			$	—					—						—						(2)						(2)
Collateralized loan obligations			281						(252)						—						(16)						13
Corporate debt securities			14						(11)						—						—						3
Mortgage-backed securities			—						—						—						—						—
Other			—						—						—						(6)						(6)
Total trading debt securities			295						(263)						—						(24)						8
Available-for-sale debt securities:
Securities of U.S. states and political subdivisions			—						—						67						(115)						(48)
Mortgage-backed securities:
Residential			—						—						—						—						—
Commercial			—						—						—						(3)						(3)
Total mortgage-backed securities			—						—						—						(3)						(3)
Corporate debt securities			12						—						—						(17)						(5)
Other			—						(9)						133						(430)						(306)
Total available-for-sale debt securities			12						(9)						200						(565)						(362)
Mortgage loans held for sale			69						(185)						187						(165)						(94)
Loans held for sale			12						(2)						—						(14)						(4)
Loans			3						—						7						(70)						(60)
Mortgage servicing rights (residential) (1)			—						(286)						1,279						—						993
Net derivative assets and liabilities:
Interest rate contracts			—						—						(1)						(376)						(377)
Commodity contracts			—						—						—						152						152
Equity contracts			—						—						—						194						194
Foreign exchange contracts			—						—						—						(27)						(27)
Credit contracts			12						(6)						—						—						6
Total derivative contracts			12						(6)						(1)						(57)						(52)
Equity securities:
Marketable			—						—						—						—						—
Nonmarketable			—						(1)						—						—						(1)
Total equity securities			—						(1)						—						—						(1)
Other liabilities			—						—						—						—						—

(1)For additional information on the changes in mortgage servicing rights, see Note 11 (Mortgage Banking Activities).

Table 16.11 and Table 16.12 provide quantitative information about the valuation techniques and significant unobservable inputs used in the valuation of substantially all of our Level 3 assets and liabilities measured at fair value on a recurring basis for which we use an internal model.

The significant unobservable inputs for Level 3 assets and liabilities inherent in the fair values obtained from third-party vendors are not included in the table, as the specific inputs applied are not provided by the vendor.

In addition, the table excludes the valuation techniques and significant unobservable inputs for certain classes of Level 3 assets and liabilities measured using internal models that we consider, both individually and in the aggregate, insignificant relative to our overall Level 3 assets and liabilities. We made this determination based upon an evaluation of each class, which considered the magnitude of the positions, nature of the unobservable inputs and potential for significant changes in fair value due to changes in those inputs.

Weighted averages of inputs are calculated using outstanding unpaid principal balance for cash instruments, such as loans and securities, and notional amounts for derivative instruments.

For information on how changes in significant unobservable inputs affect the fair values of Level 3 assets and liabilities, see Note 19 (Fair Values of Assets and Liabilities) in our 2019 Form 10-K. 

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Table 16.11: Valuation Techniques – Recurring Basis – September 30, 2020

($ in millions, except cost to service amounts)			Fair Value Level 3						Valuation Technique(s)						Significant Unobservable Inputs						Range of Inputs  Positive (Negative)															Weighted Average
September 30, 2020
Trading and available-for-sale debt securities:
Securities of U.S. states and political subdivisions			$	248					Discounted cash flow						Discount rate						0.4			-			4.5			%						1.2
			38						Vendor priced
Collateralized loan obligations			140						Market comparable pricing						Comparability adjustment						(37.7)			-			2.0									(7.6)
Corporate debt securities			859						Discounted cash flow						Discount rate						3.4			-			14.8									4.0
			66						Market comparable pricing						Comparability adjustment						(34.5)			-			8.3									(23.4)
			129						Vendor priced
Mortgage-backed securities			11						Market comparable pricing						Comparability adjustment						(17.1)			-			(13.5)									(15.2)
			43						Vendor priced
Other debt securities			52						Discounted cash flow						Discount rate						1.0			-			2.7									2.4
			564						Vendor priced
Mortgage loans held for sale (residential)			832						Discounted cash flow						Default rate						0.0			-			31.7									1.3
															Discount rate						1.6			-			6.1									5.1
															Loss severity						0.0			-			30.1									20.6
															Prepayment rate						8.5			-			23.5									15.7
			15						Market comparable pricing						Comparability adjustment						(50.0)			-			(14.3)									(37.3)
Loans (1)			148						Discounted cash flow						Discount rate						3.9			-			5.7									4.3
															Default rate						0.0						31.6									0.6
															Prepayment rate						8.4			-			100.0									84.7
															Loss severity						0.0			-			44.9									15.8
Mortgage servicing rights (residential)			6,355						Discounted cash flow						Cost to service per loan (2)						$	64		-			907									138
															Discount rate						4.8			-			8.6			%						5.8
															Prepayment rate (3)						12.7			-			24.1									19.7
Net derivative assets and (liabilities):
Interest rate contracts			195						Discounted cash flow						Default rate						0.0			-			6.0									1.6
															Loss severity						50.0			-			50.0									50.0
															Prepayment rate						2.8			-			22.0									18.1
			(3)						Market comparable pricing						Comparability adjustment						(33.3)						(31.3)									(32.2)
Interest rate contracts: derivative loan commitments			254						Discounted cash flow						Fall-out factor						1.0			-			99.0									25.3
															Initial-value servicing						(52.8)			-			156.0			bps						58.5
Equity contracts			177						Discounted cash flow						Conversion factor						(8.8)			-			0.0			%						(7.8)
															Weighted average life						0.3			-			2.3			yrs						1.2
			(285)						Option model						Correlation factor						(77.0)			-			99.0			%						38.8
															Volatility factor						6.5			-			101.3									17.9
Credit contracts			35						Market comparable pricing						Comparability adjustment						(99.0)			-			132.0									(7.2)
			11						Option model						Credit spread						0.0			-			9.3									1.3
															Loss severity						12.0			-			60.0									45.5
Nonmarketable equity securities			8,428						Market comparable pricing						Comparability adjustment						3.6			-			21.1									13.9
Insignificant Level 3 assets, net of liabilities			8
Total level 3 assets, net of liabilities			$	18,320		(4)

(1)Consists of reverse mortgage loans.

(2)The high end of the range of inputs is for servicing modified loans. For non-modified loans the range is $64 to $248 per loan.

(3)Includes a blend of prepayment speeds and expected defaults. Prepayment speeds are influenced by mortgage interest rates as well as our estimation of drivers of borrower behavior.

(4)Consists of total Level 3 assets of $19.9 billion and total Level 3 liabilities of $1.6 billion, before netting of derivative balances.

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Note 16: Fair Values of Assets and Liabilities (continued)

Table 16.12: Valuation Techniques – Recurring Basis – December 31, 2019

($ in millions, except cost to service amounts)			Fair Value Level 3						Valuation Technique(s)						Significant Unobservable Inputs						Range of Inputs Positive (Negative)															Weighted Average
December 31, 2019
Trading and available-for-sale debt securities:
Securities of U.S. states and political subdivisions			$	379					Discounted cash flow						Discount rate						1.3			-			5.4			%						2.4
			34						Vendor priced
Collateralized loan obligations			183						Market comparable pricing						Comparability adjustment						(15.0)			-			19.2									1.3
Corporate debt securities			220						Discounted cash flow						Discount rate						3.2						14.9									9.2
			60						Market comparable pricing						Comparability adjustment						(19.7)						14.0									(4.4)
			125						Vendor priced
Other debt securities			92						Discounted cash flow						Discount rate						2.3			-			3.1									2.8
			651						Vendor priced
Mortgage loans held for sale (residential)			1,183						Discounted cash flow						Default rate						0.0			-			15.5									0.7
															Discount rate						3.0			-			5.6									4.5
															Loss severity						0.0			-			43.5									21.7
															Prepayment rate						5.7			-			15.4									7.8
			15						Market comparable pricing						Comparability adjustment						(56.3)			-			(6.3)									(40.3)
Loans (1)			171						Discounted cash flow						Discount rate						3.9			-			4.3									4.1
															Prepayment rate						6.0			-			100.0									85.6
															Loss severity						0.0			-			36.5									14.1
Mortgage servicing rights (residential)			11,517						Discounted cash flow						Cost to service per loan (2)						$	61		-			495									102
															Discount rate						6.0			-			13.6			%						7.2
															Prepayment rate (3)						9.6			-			24.4									11.9
Net derivative assets and (liabilities):
Interest rate contracts			146						Discounted cash flow						Default rate						0.0			-			5.0									1.7
															Loss severity						50.0			-			50.0									50.0
															Prepayment rate						2.8			-			25.0									15.0
Interest rate contracts: derivative loan commitments			68						Discounted cash flow						Fall-out factor						1.0			-			99.0									16.7
															Initial-value servicing						(32.2)			-			149.0			bps						36.4
Equity contracts			147						Discounted cash flow						Conversion factor						(8.8)			-			0.0			%						(7.7)
															Weighted average life						0.5			-			3.0			yrs						1.5
			(416)						Option model						Correlation factor						(77.0)			-			99.0			%						23.8
															Volatility factor						6.8			-			100.0									18.7
Credit contracts			2						Market comparable pricing						Comparability adjustment						(56.1)			-			10.8									(16.0)
			27						Option model						Credit spread						0.0			-			17.8									0.8
															Loss severity						12.0			-			60.0									45.6
Nonmarketable equity securities			7,847						Market comparable pricing						Comparability adjustment						(20.2)			-			(4.2)									(14.6)
Insignificant Level 3 assets, net of liabilities			27
Total level 3 assets, net of liabilities			$	22,478		(4)

(1)Consists of reverse mortgage loans.

(2)The high end of the range of inputs is for servicing modified loans. For non-modified loans the range is $61 to $231 per loan.

(3)Includes a blend of prepayment speeds and expected defaults. Prepayment speeds are influenced by mortgage interest rates as well as our estimation of drivers of borrower behavior.

(4)Consists of total Level 3 assets of $24.3 billion and total Level 3 liabilities of $1.8 billion, before netting of derivative balances.

For information on the valuation techniques and significant unobservable inputs used for our Level 3 assets and liabilities, see Note 19 (Fair Value of Assets and Liabilities) in our 2019 Form 10-K.

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Assets and Liabilities Recorded at Fair Value on a Nonrecurring Basis

We may be required, from time to time, to measure certain assets at fair value on a nonrecurring basis in accordance with GAAP. These adjustments to fair value usually result from application of LOCOM accounting, write-downs of individual assets or use of the measurement alternative for nonmarketable equity securities.

Table 16.13 provides the fair value hierarchy and fair value at the date of the nonrecurring fair value adjustment for all assets

that were still held as of September 30, 2020, and December 31, 2019, and for which a nonrecurring fair value adjustment was recorded during the nine months ended September 30, 2020, and year ended December 31, 2019.

Table 16.14 presents the increase (decrease) in value of certain assets held at the end of the respective reporting periods presented for which a nonrecurring fair value adjustment was recognized during the periods presented.

Table 16.13: Fair Value on a Nonrecurring Basis

			September 30, 2020																								December 31, 2019
(in millions)			Level 1						Level 2						Level 3						Total						Level 1						Level 2						Level 3						Total
Mortgage loans held for sale (1)			$	—					864						1,825						2,689						—						2,034						3,803						5,837
Loans held for sale			—						9						—						9						—						5						—						5
Loans:
Commercial			—						1,065						—						1,065						—						280						—						280
Consumer			—						289						—						289						—						213						1						214
Total loans			—						1,354						—						1,354						—						493						1						494
Mortgage servicing rights (commercial)			—						—						534						534						—						—						—						—
Nonmarketable equity securities			—						1,805						998						2,803						—						1,308						173						1,481
Other assets			—						1,098						417						1,515						—						359						27						386
Total assets at fair value on a nonrecurring basis			$	—					5,130						3,774						8,904						—						4,199						4,004						8,203

(1)Consists of commercial mortgages and residential real estate 1-4 family first mortgage loans.

Nonmarketable equity securities includes impairment on private equity and venture capital investments and gains or losses under the measurement alternative. Other assets includes impairments of operating lease ROU assets, valuation losses on foreclosed real estate and other collateral owned, and impairment on private equity and venture capital investments in consolidated portfolio companies.

Table 16.14: Change in Value of Assets with Nonrecurring Fair Value Adjustment

			Nine months ended September 30,
(in millions)			2020						2019
Mortgage loans held for sale			$	(72)					14
Loans held for sale			(5)						(2)
Loans:
Commercial			(594)						(181)
Consumer			(192)						(168)
Total loans			(786)						(349)
Mortgage servicing rights (commercial)			(37)						—
Nonmarketable equity securities			102						379
Other assets			(468)						(29)
Total			$	(1,266)					13

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Note 16: Fair Values of Assets and Liabilities (continued)

Table 16.15 provides quantitative information about the valuation techniques and significant unobservable inputs used in the valuation of our Level 3 assets that are measured at fair value on a nonrecurring basis primarily using an internal model. The table is limited to financial instruments that had nonrecurring fair value adjustments during the periods presented. Weighted averages of inputs are calculated using outstanding unpaid principal balance for cash instruments, such as loans, and carrying value prior to the nonrecurring fair value measurement for nonmarketable equity securities.

We have excluded from the table valuation techniques and significant unobservable inputs for certain classes of Level 3

assets we consider both individually and in the aggregate, insignificant relative to our overall Level 3 nonrecurring measurements. We made this determination based upon an evaluation of each class that considered the magnitude of the positions, nature of the unobservable inputs and potential for significant changes in fair value due to changes in those inputs.

 

Table 16.15: Valuation Techniques – Nonrecurring Basis

($ in millions)			Fair Value Level 3						Valuation Technique(s) (1)						Significant Unobservable Inputs (1)						Range of Inputs Positive (Negative)												Weighted Average
September 30, 2020
Residential mortgage loans held for sale			$	1,825		(2)			Discounted cash flow						Default rate			(3)			0.8			—			68.5		%				26.8
															Discount rate						0.6			—			8.5						3.9
															Loss severity						0.8			—			65.1						8.1
															Prepayment rate			(4)			4.1			—			100.0						43.3
Mortgage servicing rights (commercial)			534						Discounted cash flow						Cost to service per loan						$	150		—			3,377						2,774
															Discount rate						2.1			—			2.1		%				2.1
															Prepayment rate						0.0			—			20.0						5.0
Nonmarketable equity securities (5)			874						Market comparable pricing						Multiples						0.1x			—			10.9x						4.9x
			357						Market comparable pricing						Comparability adjustment						(100.0)			—			(47.0)		%				(51.4)
			77						Other						Company risk factor						(100.0)			—			(20.0)						(52.0)
			104						Discounted cash flow						Discount rate						10.0			—			20.0						11.1
															Company risk factor						(72.0)			—			0.0						(33.6)
															Crude oil prices ($/barrel)						$	42		—			48						47
															Natural gas prices ($/MMBtu)						2			—			2						2
Insignificant level 3 assets			3
Total			$	3,774
December 31, 2019
Residential mortgage loans held for sale			$	3,803		(2)			Discounted cash flow						Default rate			(3)			0.3			—			48.3		%				4.6
															Discount rate						1.5			—			9.4						4.3
															Loss severity						0.4			—			100.0						23.4
															Prepayment rate			(4)			4.8			—			100.0						23.2
Insignificant level 3 assets			201
Total			$	4,004

(1)Refer to Note 19 (Fair Value of Assets and Liabilities) in our 2019 Form 10-K for a definition of the valuation technique(s) and significant unobservable inputs used in the valuation of residential mortgage loans held for sale, mortgage servicing rights, and certain nonmarketable equity securities.

(2)Consists of approximately $1.4 billion and $1.3 billion of government insured/guaranteed loans purchased from GNMA-guaranteed mortgage securitizations at September 30, 2020 and December 31, 2019, and approximately $400 million and $2.5 billion, respectively, of other mortgage loans that are not government insured/guaranteed.

(3)Applies only to non-government insured/guaranteed loans.

(4)Includes the impact on prepayment rate of expected defaults for government insured/guaranteed loans, which impact the frequency and timing of early resolution of loans.

(5)Includes $417 million of private equity and venture capital investments in consolidated portfolio companies classified in other assets on the balance sheet.

We typically use a market approach to estimate the fair value of our nonmarketable private equity and venture capital investments in portfolio companies. The market approach bases the fair value measurement on market data (for example, use of market comparable pricing techniques) that are used to derive the enterprise value of the portfolio company. Market comparable pricing techniques include utilization of financial metrics of comparable public companies (multiples), such as ratios of enterprise value or market value of equity to revenue, EBITDA, net income or book value. Comparable company valuation multiples are evaluated and adjusted as necessary to reflect the comparative operational, financial or marketability differences between the public company and subject portfolio company in estimating its fair value. Market comparable pricing

techniques also use recent or anticipated transactions (for example, a financing round, merger, acquisition or bankruptcy) involving the subject portfolio company, or participants in its industry or related industries. Based upon these recent or anticipated transactions, current market conditions and other factors specific to the issuer, we make adjustments to estimate the enterprise value of the portfolio company. As a result of the recent market environment, we also utilized other valuation techniques. These techniques included the use of company risk factors in the estimation of the fair value of certain nonmarketable equity securities. The company risk factors are based upon entity-specific considerations including the debt and liquidity profile, projected cash flow or funding issues as well as other factors that may affect the company’s outlook.

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Fair Value Option

The fair value option is an irrevocable election, generally only permitted upon initial recognition of financial assets or liabilities, to measure eligible financial instruments at fair value with changes in fair value reflected in earnings. We may elect the fair value option to align the measurement model with how the financial assets or liabilities are managed or to reduce complexity or accounting asymmetry. For additional information, including

the basis for our fair value option elections, see Note 19 (Fair Values of Assets and Liabilities) in our 2019 Form 10-K.

Table 16.16 reflects differences between the fair value carrying amount of the assets for which we have elected the fair value option and the contractual aggregate unpaid principal amount at maturity. 

Table 16.16: Fair Value Option

			September 30, 2020																		December 31, 2019
(in millions)			Fair value carrying amount						Aggregate unpaid principal						Fair value carrying amount less aggregate unpaid principal						Fair value carrying amount						Aggregate unpaid principal						Fair value carrying amount less aggregate unpaid principal
Mortgage loans held for sale:
Total loans			$	19,884					19,131						753						16,606						16,279						327
Nonaccrual loans			158						190						(32)						133						157						(24)
Loans 90 days or more past due and still accruing			21						24						(3)						8						10						(2)
Loans held for sale:
Total loans			1,688						1,777						(89)						972						1,020						(48)
Nonaccrual loans			5						39						(34)						21						29						(8)
Loans:
Total loans			148						180						(32)						171						201						(30)
Nonaccrual loans			116						148						(32)						129						159						(30)

The changes in fair value related to initial measurement and subsequent changes in fair value included in earnings for these assets measured at fair value are shown in Table 16.17 by income

statement line item. Amounts recorded as interest income are excluded from Table 16.17.

Table 16.17: Fair Value Option – Changes in Fair Value Included in Earnings

			2020																		2019
(in millions)			Mortgage banking noninterest income						Net gains (losses) from trading activities												Other noninterest income						Mortgage banking noninterest income						Net gains (losses) from trading activities												Other noninterest income
Quarter ended September 30,
Mortgage loans held for sale			$	847					—												—						256						—												—
Loans held for sale			—						15												—						—						5												1
Loans			—						—												—						—						—												—
Nine months ended September 30,
Mortgage loans held for sale			$	1,944					—												—						849						—												—
Loans held for sale			—						26												—						—						15												2
Loans			—						—												(2)						—						—												1

For performing loans, instrument-specific credit risk gains or losses were derived principally by determining the change in fair value of the loans due to changes in the observable or implied credit spread. Credit spread is the market yield on the loans less the relevant risk-free benchmark interest rate. For

nonperforming loans, we attribute all changes in fair value to instrument-specific credit risk. Table 16.18 shows the estimated gains and losses from earnings attributable to instrument-specific credit risk related to assets accounted for under the fair value option.

Table 16.18: Fair Value Option – Gains/Losses Attributable to Instrument-Specific Credit Risk

			Quarter ended September 30,												Nine months ended September 30,
(in millions)			2020						2019						2020						2019
Gains (losses) attributable to instrument-specific credit risk:
Mortgage loans held for sale			$	11					(13)						$	(206)					(1)
Loans held for sale			13						5						27						16
Total			$	24					(8)						$	(179)					15

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Note 16: Fair Values of Assets and Liabilities (continued)

Disclosures about Fair Value of Financial Instruments

Table 16.19 presents a summary of fair value estimates for financial instruments that are not carried at fair value on a recurring basis. Some financial instruments are excluded from scope of this table, such as certain insurance contracts and leases. This table also excludes assets and liabilities that are not financial instruments such as the value of the long-term relationships with our deposit, credit card and trust customers, MSRs, premises and equipment, goodwill and deferred taxes.

Loan commitments, standby letters of credit and commercial and similar letters of credit are not included in Table 16.19. A reasonable estimate of the fair value of these instruments is the carrying value of deferred fees plus the allowance for unfunded credit commitments, which totaled $1.2 billion and $1.0 billion at September 30, 2020 and December 31, 2019, respectively.

The total of the fair value calculations presented does not represent, and should not be construed to represent, the underlying value of the Company.

Table 16.19: Fair Value Estimates for Financial Instruments

									Estimated fair value
(in millions)			Carrying amount						Level 1						Level 2						Level 3						Total
September 30, 2020
Financial assets
Cash and due from banks (1)			$	25,535					25,535						—						—						25,535
Interest-earning deposits with banks (1)			221,235						221,026						209						—						221,235
Federal funds sold and securities purchased under resale agreements (1)			69,304						—						69,304						—						69,304
Held-to-maturity debt securities, net			182,595						50,287						138,210						937						189,434
Mortgage loans held for sale			3,423						—						1,256						2,344						3,600
Loans held for sale			9						—						9						—						9
Loans, net (2)			884,183						—						56,045						843,935						899,980
Nonmarketable equity securities (cost method)			3,585						—						—						3,629						3,629
Total financial assets			$	1,389,869					296,848						265,033						850,845						1,412,726
Financial liabilities
Deposits (3)			$	67,625					—						45,069						23,297						68,366
Short-term borrowings			55,224						—						55,224						—						55,224
Long-term debt (4)			215,682						—						216,885						1,422						218,307
Total financial liabilities			$	338,531					—						317,178						24,719						341,897
December 31, 2019
Financial assets
Cash and due from banks (1)			$	21,757					21,757						—						—						21,757
Interest-earning deposits with banks (1)			119,493						119,257						236						—						119,493
Federal funds sold and securities purchased under resale agreements (1)			102,140						—						102,140						—						102,140
Held-to-maturity debt securities			153,933						46,138						109,933						789						156,860
Mortgage loans held for sale			6,736						—						2,939						4,721						7,660
Loans held for sale			5						—						5						—						5
Loans, net (2)			933,042						—						54,125						891,714						945,839
Nonmarketable equity securities (cost method)			4,790						—						—						4,823						4,823
Total financial assets			$	1,341,896					187,152						269,378						902,047						1,358,577
Financial liabilities
Deposits (3)			$	118,849					—						87,279						31,858						119,137
Short-term borrowings			104,512						—						104,513						—						104,513
Long-term debt (4)			228,159						—						231,332						1,720						233,052
Total financial liabilities			$	451,520					—						423,124						33,578						456,702

(1)Amounts consist of financial instruments for which carrying value approximates fair value.

(2)Excludes lease financing with a carrying amount of $16.3 billion and $19.5 billion at September 30, 2020 and December 31, 2019, respectively.

(3)Excludes deposit liabilities with no defined or contractual maturity of $1.3 trillion and $1.2 trillion at September 30, 2020 and December 31, 2019, respectively.

(4)Excludes capital lease obligations under capital leases of $29 million and $32 million at September 30, 2020 and December 31, 2019, respectively.

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Note 17: Preferred Stock

We are authorized to issue 20 million shares of preferred stock and 4 million shares of preference stock, both without par value. Preferred shares outstanding rank senior to common shares both as to dividends and liquidation preference but have no general voting rights. We have not issued any preference shares under this authorization. If issued, preference shares would be limited to one vote per share. Our total authorized, issued and outstanding preferred stock is presented in the following two

tables along with the Employee Stock Ownership Plan (ESOP) Cumulative Convertible Preferred Stock. All classes of preferred stock, except the Dividend Equalization Preferred Shares and the ESOP Cumulative Convertible Preferred Stock, qualify as Tier 1 capital.

In October 2020, we issued $1.2 billion of our Non-Cumulative Perpetual Class A Preferred Stock, Series AA.

Table 17.1: Preferred Stock Shares

			September 30, 2020												December 31, 2019
			Liquidation preference per share						Shares authorized and designated						Liquidation preference per share						Shares authorized and designated
DEP Shares
Dividend Equalization Preferred Shares (DEP)			$	10					97,000						$	10					97,000
Series I
Floating Class A Preferred Stock (1)			100,000						25,010						100,000						25,010
Series K
Floating Non-Cumulative Perpetual Class A Preferred Stock (2)			—						—						1,000						3,500,000
Series L
7.50% Non-Cumulative Perpetual Convertible Class A Preferred Stock (3)			1,000						4,025,000						1,000						4,025,000
Series N
5.20% Non-Cumulative Perpetual Class A Preferred Stock			25,000						30,000						25,000						30,000
Series O
5.125% Non-Cumulative Perpetual Class A Preferred Stock			25,000						27,600						25,000						27,600
Series P
5.25% Non-Cumulative Perpetual Class A Preferred Stock			25,000						26,400						25,000						26,400
Series Q
5.85% Fixed-to-Floating Non-Cumulative Perpetual Class A Preferred Stock			25,000						69,000						25,000						69,000
Series R
6.625% Fixed-to-Floating Non-Cumulative Perpetual Class A Preferred Stock			25,000						34,500						25,000						34,500
Series S
5.90% Fixed-to-Floating Non-Cumulative Perpetual Class A Preferred Stock			25,000						80,000						25,000						80,000
Series T
6.00% Non-Cumulative Perpetual Class A Preferred Stock (4)			25,000						32,200						25,000						32,200
Series U
5.875% Fixed-to-Floating Non-Cumulative Perpetual Class A Preferred Stock			25,000						80,000						25,000						80,000
Series V
6.00% Non-Cumulative Perpetual Class A Preferred Stock			25,000						40,000						25,000						40,000
Series W
5.70% Non-Cumulative Perpetual Class A Preferred Stock			25,000						40,000						25,000						40,000
Series X
5.50% Non-Cumulative Perpetual Class A Preferred Stock			25,000						46,000						25,000						46,000
Series Y
5.625% Non-Cumulative Perpetual Class A Preferred Stock			25,000						27,600						25,000						27,600
Series Z
4.750% Non-Cumulative Perpetual Class A Preferred Stock			25,000						80,500						—						—
ESOP
Cumulative Convertible Preferred Stock (5)			—						822,242						—						1,071,418
Total									5,583,052												9,251,728

(1)Preferred Stock, Series I, relates to trust preferred securities. See Note 10 (Securitizations and Variable Interest Entities) for additional information. This issuance has a floating interest rate that is the greater of three-month London Interbank Offered Rate (LIBOR) plus 0.93% and 5.56975%.

(2)Floating rate for Preferred Stock, Series K, is three-month LIBOR plus 3.77%. In first quarter 2020, the remaining $1.8 billion of Preferred Stock, Series K, was redeemed.

(3)Preferred Stock, Series L, may be converted at any time, at the option of the holder, into 6.3814 shares of our common stock, plus cash in lieu of fractional shares, subject to anti-dilution adjustments.

(4)In first quarter 2020, $669 million of Preferred Stock, Series T, was redeemed.

(5)See the ESOP Cumulative Convertible Preferred Stock section in this Note for additional information about the liquidation preference.

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Note 17: Preferred Stock (continued)

Table 17.2: Preferred Stock – Shares Issued and Carrying Value

			September 30, 2020																								December 31, 2019
(in millions, except shares)			Shares issued and outstanding						Liquidation preference value						Carrying value						Discount						Shares issued and outstanding						Liquidation preference value						Carrying value						Discount
DEP Shares
Dividend Equalization Preferred Shares (DEP)			96,546						$	—					—						—						96,546						$	—					—						—
Series I (1)
Floating Class A Preferred Stock			25,010						2,501						2,501						—						25,010						2,501						2,501						—
Series K (2)
Floating Non-Cumulative Perpetual Class A Preferred Stock			—						—						—						—						1,802,000						1,802						1,546						256
Series L (3)
7.50% Non-Cumulative Perpetual Convertible Class A Preferred Stock			3,967,995						3,968						3,200						768						3,967,995						3,968						3,200						768
Series N
5.20% Non-Cumulative Perpetual Class A Preferred Stock			30,000						750						750						—						30,000						750						750						—
Series O
5.125% Non-Cumulative Perpetual Class A Preferred Stock			26,000						650						650						—						26,000						650						650						—
Series P
5.25% Non-Cumulative Perpetual Class A Preferred Stock			25,000						625						625						—						25,000						625						625						—
Series Q
5.85% Fixed-to-Floating Non-Cumulative Perpetual Class A Preferred Stock			69,000						1,725						1,725						—						69,000						1,725						1,725						—
Series R
6.625% Fixed-to-Floating Non-Cumulative Perpetual Class A Preferred Stock			33,600						840						840						—						33,600						840						840						—
Series S
5.90% Fixed-to-Floating Non-Cumulative Perpetual Class A Preferred Stock			80,000						2,000						2,000						—						80,000						2,000						2,000						—
Series T (4)
6.00% Non-Cumulative Perpetual Class A Preferred Stock			5,280						131						131						—						32,000						800						800						—
Series U
5.875% Fixed-to-Floating Non-Cumulative Perpetual Class A Preferred Stock			80,000						2,000						2,000						—						80,000						2,000						2,000						—
Series V
6.00% Non-Cumulative Perpetual Class A Preferred Stock			40,000						1,000						1,000						—						40,000						1,000						1,000						—
Series W
5.70% Non-Cumulative Perpetual Class A Preferred Stock			40,000						1,000						1,000						—						40,000						1,000						1,000						—
Series X
5.50% Non-Cumulative Perpetual Class A Preferred Stock			46,000						1,150						1,150						—						46,000						1,150						1,150						—
Series Y
5.625% Non-Cumulative Perpetual Class A Preferred Stock			27,600						690						690						—						27,600						690						690						—
Series Z
4.750% Non-Cumulative Perpetual Class A Preferred Stock			80,500						2,013						2,013						—						—						—						—						—
ESOP
Cumulative Convertible Preferred Stock			822,242						823						823						—						1,071,418						1,072						1,072						—
Total			5,494,773						$	21,866					21,098						768						7,492,169						$	22,573					21,549						1,024

(1)Floating rate for Preferred Stock, Series I, is the greater of three-month LIBOR plus 0.93% and 5.56975%.

(2)Floating rate for Preferred Stock, Series K, is three-month LIBOR plus 3.77%. In first quarter 2020, the remaining $1.8 billion of Preferred Stock, Series K, was redeemed.

(3)Preferred Stock, Series L, may be converted at any time, at the option of the holder, into 6.3814 shares of our common stock, plus cash in lieu of fractional shares, subject to anti-dilution adjustments.

(4)In first quarter 2020, $669 million of Preferred Stock, Series T, was redeemed.

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ESOP CUMULATIVE CONVERTIBLE PREFERRED STOCK  All shares of our ESOP Cumulative Convertible Preferred Stock (ESOP Preferred Stock) were issued to a trustee acting on behalf of the Wells Fargo & Company 401(k) Plan (the 401(k) Plan). Dividends on the ESOP Preferred Stock are cumulative from the date of initial issuance and are payable quarterly at annual rates based upon the year of issuance. Each share of ESOP Preferred Stock released from the unallocated reserve of the 401(k) Plan is converted into shares of our common stock based on the stated

value of the ESOP Preferred Stock and the then current market price of our common stock. The ESOP Preferred Stock is also convertible at the option of the holder at any time, unless previously redeemed. We have the option to redeem the ESOP Preferred Stock at any time, in whole or in part, at a redemption price per share equal to the higher of (a) $1,000 per share plus accrued and unpaid dividends or (b) the fair market value, as defined in the Certificates of Designation for the ESOP Preferred Stock.

Table 17.3: ESOP Preferred Stock

			Shares issued and outstanding												Carrying value												Adjustable dividend rate
(in millions, except shares)			Sep 30, 2020						Dec 31, 2019						Sep 30, 2020						Dec 31, 2019						Minimum						Maximum
ESOP Preferred Stock
$1,000 liquidation preference per share
2018			221,945						254,945						222						255						7.00		%				8.00		%
2017			163,210						192,210						163						192						7.00						8.00
2016			162,450						197,450						163						198						9.30						10.30
2015			92,904						116,784						93						117						8.90						9.90
2014			99,151						136,151						99						136						8.70						9.70
2013			61,948						97,948						62						98						8.50						9.50
2012			20,634						49,134						21						49						10.00						11.00
2011			—						26,796						—						27						9.00						10.00
Total ESOP Preferred Stock (1)			822,242						1,071,418						$	823					1,072
Unearned ESOP shares (2)															$	(875)					(1,143)

(1)At September 30, 2020, and December 31, 2019, additional paid-in capital included $52 million and $71 million, respectively, related to ESOP preferred stock.

(2)We recorded a corresponding charge to unearned ESOP shares in connection with the issuance of the ESOP Preferred Stock. The unearned ESOP shares are reduced as shares of the ESOP Preferred Stock are committed to be released.

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Note 18: Revenue from Contracts with Customers

Our revenue includes net interest income on financial instruments and noninterest income. Table 18.1 presents our revenue by operating segment. The “Other” segment for each of the tables below includes the elimination of certain items that are included in more than one business segment, substantially all of which

represents products and services for WIM customers served through Community Banking distribution channels. For additional description of our operating segments, including additional financial information and the underlying management reporting process, see Note 22 (Operating Segments).

Table 18.1: Revenue by Operating Segment

			Quarter ended September 30,
			Community Banking						Wholesale Banking						Wealth and Investment Management						Other						Consolidated Company
(in millions)			2020			2019			2020			2019			2020			2019			2020			2019			2020			2019
Net interest income (1)			$	5,587		6,769			3,481			4,382			771			989			(471)			(515)			9,368			11,625
Noninterest income (2)
Deposit-related fees			723			952			574			527			7			6			(5)			(5)			1,299			1,480
Trust and investment fees:
Brokerage advisory, commissions and other fees:
Asset-based revenue (3)			386			381			—			—			1,768			1,741			(386)			(382)			1,768			1,740
Transactional revenue			86			105			4			(8)			357			376			(86)			(92)			361			381
Other revenue			17			18			66			70			140			155			(16)			(18)			207			225
Total brokerage advisory, commissions and other fees			489			504			70			62			2,265			2,272			(488)			(492)			2,336			2,346
Trust and investment management:
Investment management fees			—			—			—			—			506			510			—			—			506			510
Trust fees			188			203			85			85			99			106			(201)			(210)			171			184
Other revenue			—			—			55			36			5			(1)			—			—			60			35
Total trust and investment management			188			203			140			121			610			615			(201)			(210)			737			729
Investment banking			—			(26)			440			510			4			—			(3)			—			441			484
Total trust and investment fees			677			681			650			693			2,879			2,887			(692)			(702)			3,514			3,559
Card fees:
Card interchange and network revenues (4)			733			750			55			90			1			2			—			(1)			789			841
Other card fees (1)			123			186			—			—			—			—			—			—			123			186
Total card fees			856			936			55			90			1			2			—			(1)			912			1,027
Lending-related fees (1)			42			60			310			314			2			2			(2)			(2)			352			374
Mortgage banking (1)			1,542			339			49			128			(3)			(3)			2			2			1,590			466
Net gains (losses) from trading activities (1)			(11)			19			363			247			9			10			—			—			361			276
Net gains (losses) on debt securities (1)			240			(1)			24			4			—			—			—			—			264			3
Net gains (losses) from equity securities (1)			587			822			59			135			3			(1)			—			—			649			956
Lease income (1)			—			—			333			402			—			—			—			—			333			402
Other (1)			479			662			(304)			20			125			1,249			(80)			(89)			220			1,842
Total noninterest income			5,135			4,470			2,113			2,560			3,023			4,152			(777)			(797)			9,494			10,385
Total revenue			$	10,722		11,239			5,594			6,942			3,794			5,141			(1,248)			(1,312)			18,862			22,010

(continued on following page)

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(continued from previous page)

			Nine months ended September 30,
			Community Banking						Wholesale Banking						Wealth and Investment Management						Other						Consolidated Company
(in millions)			2020			2019			2020			2019			2020			2019			2020			2019			2020			2019
Net interest income (1)			$	18,073		21,083			11,508			13,451			2,374			3,127			(1,395)			(1,630)			30,560			36,031
Noninterest income (2)
Deposit-related fees			2,207			2,675			1,676			1,610			20			18			(15)			(14)			3,888			4,289
Trust and investment fees:
Brokerage advisory, commissions and other fees:
Asset-based revenue (3)			1,126			1,093			—			—			5,141			5,019			(1,127)			(1,094)			5,140			5,018
Transactional revenue			266			288			9			18			1,132			1,153			(272)			(288)			1,135			1,171
Other revenue			48			52			230			196			428			472			(46)			(52)			660			668
Total brokerage advisory, commissions and other fees			1,440			1,433			239			214			6,701			6,644			(1,445)			(1,434)			6,935			6,857
Trust and investment management:
Investment management fees			—			—			—			—			1,469			1,488			—			—			1,469			1,488
Trust fees			557			612			255			250			302			449			(592)			(632)			522			679
Other revenue			(1)			—			146			102			(11)			41			—			—			134			143
Total trust and investment management			556			612			401			352			1,760			1,978			(592)			(632)			2,125			2,310
Investment banking			(166)			(64)			1,544			1,397			6			4			(5)			(4)			1,379			1,333
Total trust and investment fees			1,830			1,981			2,184			1,963			8,467			8,626			(2,042)			(2,070)			10,439			10,500
Card fees:
Card interchange and network revenues (4)			2,013			2,201			203			271			3			5			(2)			(3)			2,217			2,474
Other card fees (1)			384			522			—			—			—			—			—			—			384			522
Total card fees			2,397			2,723			203			271			3			5			(2)			(3)			2,601			2,996
Lending-related fees (1)			128			191			897			925			6			6			(6)			(6)			1,025			1,116
Mortgage banking (1)			2,135			1,635			154			300			(9)			(9)			6			6			2,286			1,932
Net gains (losses) from trading activities (1)			24			13			1,198			806			8			42			2			1			1,232			862
Net gains (losses) on debt securities (1)			557			51			156			97			—			—			—			—			713			148
Net gains (losses) from equity securities (1)			(53)			1,894			(52)			328			(114)			170			—			—			(219)			2,392
Lease income (1)			—			—			1,021			1,270			—			—			—			—			1,021			1,270
Other (1)			1,686			2,548			(971)			97			414			1,285			(260)			(263)			869			3,667
Total noninterest income			10,911			13,711			6,466			7,667			8,795			10,143			(2,317)			(2,349)			23,855			29,172
Total revenue			$	28,984		34,794			17,974			21,118			11,169			13,270			(3,712)			(3,979)			54,415			65,203

(1)These revenues are related to financial assets and liabilities, including loans, leases, securities and derivatives, with additional details included in other footnotes to our financial statements.

(2)In third quarter 2020, service charges on deposit accounts, cash network fees, wire transfer and other remittance fees, and certain other fees were combined into a single line item for deposit-related fees; certain fees associated with lending activities were combined into a single line item for lending-related fees; and certain other fees were reclassified to other noninterest income. Prior period balances have been revised to conform with the current period presentation.

(3)We earned trailing commissions of $284 million and $816 million for the third quarter and first nine months of 2020, respectively, and $289 million and $858 million for the third quarter and first nine months of 2019, respectively.

(4)The cost of credit card rewards and rebates of $318 million and $969 million for the third quarter and first nine months of 2020, respectively, and $383 million and $1.1 billion for the third quarter and first nine months of 2019, respectively, are presented net against the related revenues.

We provide services to customers which have related performance obligations that we complete to recognize revenue. Our revenues are generally recognized either immediately upon the completion of our service or over time as we perform services. Any services performed over time generally require that we render services each period and therefore we measure our progress in completing these services based upon the passage of time.

DEPOSIT-RELATED FEES are earned in connection with depository accounts for commercial and consumer customers and include fees for account charges, overdraft services, cash network fees, wire transfer and other remittance fees, and safe deposit box fees. Account charges include fees for periodic account maintenance activities and event-driven services such as stop payment fees. Our obligation for event-driven services is satisfied at the time of the event when the service is delivered, while our obligation for maintenance services is satisfied over the course of each month. Our obligation for overdraft services is satisfied at the time of the overdraft. Cash network fees are earned for processing ATM transactions, and our obligation is completed upon settlement of ATM transactions. Wire transfer and other remittance fees consist of fees earned for providing funds transfer services and issuing cashier’s checks and money orders. Our obligation is satisfied at the time of the performance of the funds transfer service or upon issuance of the cashier’s check or

money order. Safe deposit box fees are generally recognized over time as we provide the services.

BROKERAGE ADVISORY, COMMISSIONS AND OTHER FEES are earned for providing brokerage services and include fees earned on asset-based and transactional accounts and other brokerage advisory services.

Asset-based revenues are charged based on the market value of the client’s assets. The services and related obligations associated with certain of these revenues, which include investment advice, active management of client assets, and assistance with selecting and engaging a third-party advisory manager, are generally satisfied over a month or quarter. The remaining revenues include trailing commissions which are earned for selling shares to investors. Our obligation associated with earning trailing commissions is satisfied at the time shares are sold. However, these fees are received and recognized over time during the period the customer owns the shares and we remain the broker of record. The amount of trailing commissions is variable based on the length of time the customer holds the shares and on changes in the value of the underlying assets.

Transactional revenues are earned for executing transactions at the client’s direction. Our obligation is generally satisfied upon the execution of the transaction and the fees are based on the size and number of transactions executed.

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Note 18: Revenue from Contracts with Customers (continued)

Other revenues earned from other brokerage advisory services include omnibus and networking fees received from mutual fund companies in return for providing record keeping and other administrative services, and annual account maintenance fees charged to customers.

TRUST AND INVESTMENT MANAGEMENT FEES are earned for providing trust, investment management and other related services.

Investment management services include managing and administering assets, including mutual funds, and institutional separate accounts. Fees for these services are generally determined based on a tiered scale relative to the market value of assets under management (AUM). In addition to AUM, we have client assets under administration (AUA) that earn various administrative fees which are generally based on the extent of the services provided to administer the account. Services with AUM and AUA-based fees are generally satisfied over time.

Trust services include acting as a trustee or agent for corporate trust, personal trust, and agency assets. Obligations for trust services are generally satisfied over time, while obligations for activities that are transactional in nature are satisfied at the time of the transaction.

Other related services include the custody and safekeeping of accounts. Our obligation for these services is generally satisfied over time.

INVESTMENT BANKING FEES are earned for underwriting debt and equity securities, arranging syndicated loan transactions and performing other advisory services. Our obligation for these services is generally satisfied at closing of the transaction.

CARD FEES include credit and debit card interchange and network revenues and various card-related fees. Credit and debit card interchange and network revenues are earned on credit and debit card transactions conducted through payment networks such as Visa, MasterCard, and American Express. Our obligation is satisfied concurrently with the delivery of services on a daily basis. Other card fees represent late fees, cash advance fees, balance transfer fees, and annual fees.

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Note 19: Employee Benefits and Other Expenses

We sponsor a frozen noncontributory qualified defined benefit retirement plan, the Wells Fargo & Company Cash Balance Plan (Cash Balance Plan), which covers eligible employees of Wells Fargo. The Cash Balance Plan was frozen on July 1, 2009, and no new benefits have accrued after that date. For additional information on our pension and postretirement plans, including plan assumptions, investment strategy and asset allocation, projected benefit payments, and valuation methodologies used for assets measured at fair value, see Note 23 (Employee Benefits and Other Expenses) in our 2019 Form 10-K.

We recognize settlement losses for our Cash Balance Plan based on an assessment of whether lump sum benefit payments will, in aggregate for the year, exceed the sum of its annual service and interest cost. Settlement losses of $29 million and $99 million were recognized during the third quarter and first nine months of 2020, respectively, representing the pro rata portion of the net loss in cumulative other comprehensive income based on the percentage reduction in the Cash Balance Plan’s projected benefit obligation attributable to lump sum benefit

payments during the first nine months of 2020. As a result of the settlement losses, we re-measured the Cash Balance Plan obligation and plan assets as of September 30, 2020, and used a discount rate of 2.60% based on our consistent methodology of determining our discount rate using a yield curve with maturity dates that closely match the estimated timing of the expected benefit payments. The result of the settlement losses and re-measurement increased the Cash Balance Plan liability by $89 million and $763 million for the third quarter and first nine months of 2020, respectively, and decreased other comprehensive income (pre-tax) by $60 million and $664 million for the third quarter and first nine months of 2020, respectively.

We voluntarily made a $130 million contribution to our Cash Balance Plan in September 2020 and made an additional contribution of $570 million in October 2020.

Table 19.1 presents the components of net periodic benefit cost. Service cost is reported in personnel expense and all other components of net periodic benefit cost are reported in other noninterest expense on the consolidated statement of income.

Table 19.1: Net Periodic Benefit Cost

			2020																		2019
			Pension benefits																		Pension benefits
(in millions)			Qualified						Non-qualified						Other benefits						Qualified						Non-qualified						Other benefits
Quarter ended September 30,
Service cost			$	4					—						—						3						—						—
Interest cost			77						5						4						105						5						6
Expected return on plan assets			(148)						—						(5)						(142)						—						(7)
Amortization of net actuarial loss (gain)			43						3						(5)						37						3						(5)
Amortization of prior service credit			—						—						(2)						—						—						(2)
Settlement loss			29						—						—						—						—						—
Net periodic benefit cost			$	5					8						(8)						3						8						(8)
Nine months ended September 30,
Service cost			$	11					—						—						9						—						—
Interest cost			249						13						12						314						16						17
Expected return on plan assets			(445)						—						(16)						(426)						—						(21)
Amortization of net actuarial loss (gain)			114						10						(14)						111						8						(13)
Amortization of prior service credit			—						—						(7)						—						—						(7)
Settlement loss			99						3						—						—						2						—
Net periodic benefit cost			$	28					26						(25)						8						26						(24)

Other Expenses

Federal Deposit Insurance Corporation (FDIC) deposit assessment expense, which is included in other noninterest expense, was $248 million and $622 million in the third quarter and first nine months of 2020, respectively, compared with $145 million and $546 million in the same periods a year ago.

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Note 20:  Earnings and Dividends Per Common Share

Table 20.1 shows earnings per common share and diluted earnings per common share and reconciles the numerator and denominator of both earnings per common share calculations.

Table 20.1: Earnings Per Common Share Calculations

			Quarter ended September 30,												Nine months ended September 30,
(in millions, except per share amounts)			2020						2019						2020						2019
Wells Fargo net income			$	2,035					4,610						$	309					16,676
Less: Preferred stock dividends and other (1)			315						573						1,241						1,284
Wells Fargo net income (loss) applicable to common stock (numerator)			$	1,720					4,037						$	(932)					15,392
Earnings (loss) per common share
Average common shares outstanding (denominator)			4,123.8						4,358.5						4,111.4						4,459.1
Per share			$	0.42					0.93						$	(0.23)					3.45
Diluted earnings (loss) per common share
Average common shares outstanding			4,123.8						4,358.5						4,111.4						4,459.1
Add:  Stock options (2)(3)			—						0.1						—						1.0
Restricted share rights (2)(3)			8.4						31.0						—						29.4
Diluted average common shares outstanding (denominator) (3)			4,132.2						4,389.6						4,111.4						4,489.5
Per share			$	0.42					0.92						$	(0.23)					3.43

(1)The nine months ended September 30, 2020, balance includes $272 million, and the quarter and nine months ended September 30, 2019, balance includes $220 million from the elimination of discounts or issuance costs associated with redemptions of preferred stock.

(2)Calculated using the treasury stock method.

(3)For the nine months ended September 30, 2020, diluted average common shares outstanding equaled average common shares outstanding because our securities convertible into common shares had an anti-dilutive effect. Weighted average restricted share rights outstanding were 53.4 million for the nine months ended September 30, 2020.

Table 20.2 presents the outstanding securities that were anti-dilutive and therefore not included in the calculation of diluted earnings per common share.

 

Table 20.2: Outstanding Anti-Dilutive Securities

			Weighted average shares
			Quarter ended September 30,												Nine months ended September 30,
(in millions)			2020						2019						2020						2019
Convertible Preferred Stock, Series L (1)			25.3						25.3						25.3						25.3
Restricted share rights (2)			17.7						—						1.3						—

(1)Calculated using the if-converted method.

(2)Calculated using the treasury stock method.

Table 20.3 presents dividends declared per common share.

Table 20.3: Dividends Declared Per Common Share

			Quarter ended September 30,												Nine months ended September 30,
			2020						2019						2020						2019
Per common share			$	0.10					0.51						$	1.12					1.41

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Note 21: Other Comprehensive Income

Table 21.1 provides the components of OCI, reclassifications to net income by income statement line item, and the related tax effects.

Table 21.1: Summary of Other Comprehensive Income

			Quarter ended September 30,																																				Nine months ended September 30,
			2020																		2019																		2020																		2019
(in millions)			Before tax						Tax effect						Net of tax						Before tax						Tax effect						Net of tax						Before tax						Tax effect						Net of tax						Before tax						Tax effect						Net of tax
Debt securities:
Net unrealized gains arising during the period			$	96					(18)						78						652						(159)						493						1,582						(391)						1,191						5,192						(1,276)						3,916
Reclassification of net (gains) losses to net income:
Interest income on debt securities (1)			167						(41)						126						77						(19)						58						356						(88)						268						183						(45)						138
Net gains on debt securities			(264)						63						(201)						(3)						—						(3)						(713)						174						(539)						(148)						36						(112)
Other noninterest income			2						—						2						2						(1)						1						—						—						—						(1)						—						(1)
Subtotal reclassifications to net income			(95)						22						(73)						76						(20)						56						(357)						86						(271)						34						(9)						25
Net change			1						4						5						728						(179)						549						1,225						(305)						920						5,226						(1,285)						3,941
Derivative and hedging activities:
Fair Value Hedges:
Change in fair value of excluded components on fair value hedges (2)			(82)						20						(62)						28						(7)						21						5						(2)						3						58						(14)						44
Cash Flow Hedges:
Net unrealized gains (losses) arising during the period on cash flow hedges			12						(3)						9						(18)						4						(14)						(3)						1						(2)						(26)						6						(20)
Reclassification of net (gains) losses to net income on cash flow hedges:
Interest income on loans			53						(14)						39						73						(19)						54						162						(40)						122						228						(57)						171
Interest expense on long-term debt			(1)						1						—						2						—						2						3						—						3						5						(1)						4
Subtotal reclassifications to net income			52						(13)						39						75						(19)						56						165						(40)						125						233						(58)						175
Net change			(18)						4						(14)						85						(22)						63						167						(41)						126						265						(66)						199
Defined benefit plans adjustments:
Net actuarial and prior service losses arising during the period			(89)						22						(67)						—						—						—						(760)						188						(572)						(4)						1						(3)
Reclassification of amounts to non interest expense (3):
Amortization of net actuarial loss			41						(10)						31						35						(9)						26						110						(27)						83						106						(26)						80
Settlements and other			27						(6)						21						(2)						1						(1)						95						(22)						73						(5)						3						(2)
Subtotal reclassifications to non interest expense			68						(16)						52						33						(8)						25						205						(49)						156						101						(23)						78
Net change			(21)						6						(15)						33						(8)						25						(555)						139						(416)						97						(22)						75
Foreign currency translation adjustments:
Net unrealized gains (losses) arising during the period			74						(1)						73						(53)						1						(52)						(70)						1						(69)						3						(2)						1
Net change			74						(1)						73						(53)						1						(52)						(70)						1						(69)						3						(2)						1
Other comprehensive income			$	36					13						49						793						(208)						585						767						(206)						561						5,591						(1,375)						4,216
Less: Other comprehensive income from noncontrolling interests, net of tax															1																		—																		—																		—
Wells Fargo other comprehensive income, net of tax															$	48																	585																		561																		4,216

(1)Represents net unrealized gains and losses amortized over the remaining lives of securities that were transferred from the available-for-sale portfolio to the held-to-maturity portfolio.

(2)Represents changes in fair value of cross-currency swaps attributable to changes in cross-currency basis spreads, which are excluded from the assessment of effectiveness recorded in other comprehensive income.

(3)These items are included in the computation of net periodic benefit cost (see Note 19 (Employee Benefits and Other Expenses) for additional information).

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Note 21: Other Comprehensive Income (continued)

Table 21.2: Cumulative OCI Balances

(in millions)			Debt securities						Fair value hedges (1)						Cash flow hedges (2)						Defined benefit plans adjustments						Foreign currency translation adjustments						Cumulative other comprehensive income
Quarter ended September 30, 2020
Balance, beginning of period			$	2,467					(115)						(223)						(2,624)						(303)						(798)
Net unrealized gains (losses) arising during the period			78						(62)						9						(67)						73						31
Amounts reclassified from accumulated other comprehensive income			(73)						—						39						52						—						18
Net change			5						(62)						48						(15)						73						49
Less: Other comprehensive income from noncontrolling interests			—						—						—						—						1						1
Balance, end of period			$	2,472					(177)						(175)						(2,639)						(231)						(750)
Quarter ended September 30, 2019
Balance, beginning of period			751						(155)						(394)						(2,246)						(180)						(2,224)
Net unrealized gains (losses) arising during the period			493						21						(14)						—						(52)						448
Amounts reclassified from accumulated other comprehensive income			56						—						56						25						—						137
Net change			549						21						42						25						(52)						585
Balance, end of period			$	1,300					(134)						(352)						(2,221)						(232)						(1,639)
Nine months ended September 30, 2020
Balance, beginning of period			$	1,552					(180)						(298)						(2,223)						(162)						(1,311)
Net unrealized gains (losses) arising during the period			1,191						3						(2)						(572)						(69)						551
Amounts reclassified from accumulated other comprehensive income			(271)						—						125						156						—						10
Net change			920						3						123						(416)						(69)						561
Less: Other comprehensive loss from noncontrolling interests			—						—						—						—						—						—
Balance, end of period			$	2,472					(177)						(175)						(2,639)						(231)						(750)
Nine months ended September 30, 2019
Balance, beginning of period			$	(3,122)					(178)						(507)						(2,296)						(233)						(6,336)
Transition adjustment (3)			481						—						—						—						—						481
Balance, January 1, 2019			(2,641)						(178)						(507)						(2,296)						(233)						(5,855)
Net unrealized gains (losses) arising during the period			3,916						44						(20)						(3)						1						3,938
Amounts reclassified from accumulated other comprehensive income			25						—						175						78						—						278
Net change			3,941						44						155						75						1						4,216
Balance, end of period			$	1,300					(134)						(352)						(2,221)						(232)						(1,639)

(1)Substantially all of the beginning and end of period amounts for fair value hedges are foreign exchange contracts.

(2)Substantially all of the beginning and end of period amounts for cash flow hedges are interest rate contracts.

(3)The transition adjustment relates to the adoption of ASU 2017-08 – Receivables – Nonrefundable Fees and Other Costs (Subtopic 310-20): Premium Amortization on Purchased Callable Debt Securities. For additional information see Note 1 (Summary of Significant Accounting Policies) in our 2019 Form 10-K.

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Note 22: Operating Segments

Our operating segments are defined by product type and customer segment, and their results are based on our management reporting process. The management reporting process is based on U.S. GAAP with specific adjustments, such as for funds transfer pricing for asset/liability management, for shared revenues and expenses, and tax-equivalent adjustments to consistently reflect income from taxable and tax-exempt sources. On February 11, 2020, we announced a new organizational structure. We continue to refine the composition of our operating

segments and allocation methodologies. Additionally, we are still in the process of transitioning key leadership positions. We now expect to update our operating segment disclosures, including comparative financial results, in fourth quarter 2020. These changes will not impact previously reported consolidated financial results of the Company. For a description of our current operating segments, see Note 27 (Operating Segments) in our 2019 Form 10-K. Table 22.1 presents our results by operating segment.

Table 22.1: Operating Segments

(income/expense in millions, average balances in billions)			Community Banking												Wholesale Banking												Wealth and Investment Management												Other (1)												Consolidated Company
			2020						2019						2020						2019						2020						2019						2020						2019						2020						2019
Quarter ended September 30,
Net interest income (2)			$	5,587					6,769						3,481						4,382						771						989						(471)						(515)						9,368						11,625
Provision (reversal of provision) for credit losses			556						608						219						92						(9)						3						3						(8)						769						695
Noninterest income			5,135						4,470						2,113						2,560						3,023						4,152						(777)						(797)						9,494						10,385
Noninterest expense			8,947						8,766						4,013						3,889						3,184						3,431						(915)						(887)						15,229						15,199
Income (loss) before income tax expense (benefit)			1,219						1,865						1,362						2,961						619						1,707						(336)						(417)						2,864						6,116
Income tax expense (benefit) (3)			703						667						(127)						315						153						426						(84)						(104)						645						1,304
Net income (loss) before noncontrolling interests			516						1,198						1,489						2,646						466						1,281						(252)						(313)						2,219						4,812
Less: Net income (loss) from noncontrolling interests			180						199						1						2						3						1						—						—						184						202
Net income (loss)			$	336					999						1,488						2,644						463						1,280						(252)						(313)						2,035						4,610
Average loans			$	457.6					459.0						455.1						474.3						79.8						75.9						(60.8)						(59.4)						931.7						949.8
Average assets			1,119.8						1,033.9						801.4						869.2						88.2						84.7						(61.7)						(60.4)						1,947.7						1,927.4
Average deposits			881.7						789.7						418.8						422.0						175.3						142.4						(76.8)						(62.7)						1,399.0						1,291.4
Nine months ended September 30,
Net interest income (2)			$	18,073					21,083						11,508						13,451						2,374						3,127						(1,395)						(1,630)						30,560						36,031
Provision (reversal of provision) for credit losses			5,652						1,797						8,535						254						256						6						(135)						(14)						14,308						2,043
Noninterest income			10,911						13,711						6,466						7,667						8,795						10,143						(2,317)						(2,349)						23,855						29,172
Noninterest expense			24,409						23,667						11,739						11,609						9,440						9,980						(2,760)						(2,692)						42,828						42,564
Income (loss) before income tax expense (benefit)			(1,077)						9,330						(2,300)						9,255						1,473						3,284						(817)						(1,273)						(2,721)						20,596
Income tax expense (benefit) (3)			(1,319)						1,929						(1,959)						1,049						369						819						(204)						(318)						(3,113)						3,479
Net income (loss) before noncontrolling interests			242						7,401						(341)						8,206						1,104						2,465						(613)						(955)						392						17,117
Less: Net income (loss) from noncontrolling interests			82						432						3						3						(2)						6						—						—						83						441
Net income (loss)			$	160					6,969						(344)						8,203						1,106						2,459						(613)						(955)						309						16,676
Average loans			$	456.5					458.3						481.2						474.9						79.0						75.1						(60.8)						(59.2)						955.9						949.1
Average assets			1,073.1						1,024.8						849.7						855.4						88.0						83.9						(61.7)						(60.2)						1,949.1						1,903.9
Average deposits			843.0						777.7						438.8						414.1						166.2						146.3						(73.4)						(63.9)						1,374.6						1,274.2

(1)Includes the elimination of certain items that are included in more than one business segment, substantially all of which represents products and services for WIM customers served through Community Banking distribution channels. 

(2)Net interest income is the difference between interest earned on assets and the cost of liabilities to fund those assets. Interest earned includes actual interest earned on segment assets as well as interest credits for any funding of a segment available to be provided to other segments. The cost of liabilities includes actual interest expense on segment liabilities as well as funding charges for any funding provided from other segments.

(3)Income tax expense (benefit) for our Wholesale Banking operating segment included income tax credits related to low income housing and renewable energy investments of $469 million and $1.4 billion for the third quarter and first nine months of 2020, respectively, and $422 million and $1.3 billion for the third quarter and first nine months of 2019, respectively.

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Note 23: Regulatory and Agency Capital Requirements

The Company and each of its subsidiary banks are subject to regulatory capital adequacy requirements promulgated by federal banking regulators. The Federal Reserve establishes capital requirements for the consolidated financial holding company, and the OCC has similar requirements for the Company’s national banks, including Wells Fargo Bank, N.A. (the Bank).

Table 23.1 presents regulatory capital information for Wells Fargo & Company and the Bank in accordance with Basel III capital requirements. Our capital adequacy is assessed based on the lower of our risk-based capital ratios calculated under the Standardized Approach and under the Advanced Approach. The Standardized Approach applies assigned risk weights to broad risk categories, while the calculation of risk-weighted assets (RWAs) under the Advanced Approach differs by requiring applicable banks to utilize a risk-sensitive methodology, which relies upon the use of internal credit models, and includes an operational risk component. The Basel III capital requirements for calculating

Common Equity Tier 1 (CET1) and tier 1 capital, along with RWAs, are fully phased-in. However, the requirements for determining tier 2 and total capital are still in accordance with Transition Requirements and are scheduled to be fully phased-in by the end of 2021. Accordingly, the information presented below reflects fully phased-in CET1 capital, tier 1 capital, and RWAs, but reflects total capital still in accordance with Transition Requirements.

At September 30, 2020, the Bank and our other insured depository institutions were considered well-capitalized under the requirements of the Federal Deposit Insurance Act.

The Bank is an approved seller/servicer of mortgage loans and is required to maintain minimum levels of shareholders’ equity, as specified by various agencies, including the United States Department of Housing and Urban Development, GNMA, FHLMC and FNMA. At September 30, 2020, the Bank met these requirements.

Table 23.1: Regulatory Capital Information (1)

			Wells Fargo & Company																														Wells Fargo Bank, N.A.
			September 30, 2020															December 31, 2019															September 30, 2020															December 31, 2019
(in millions, except ratios)			Advanced Approach						Standardized Approach									Advanced Approach						Standardized Approach									Advanced Approach						Standardized Approach									Advanced Approach						Standardized Approach
Regulatory capital:
Common equity tier 1			$	134,901					134,901									138,760						138,760									149,252						149,252									145,149						145,149
Tier 1			154,743						154,743									158,949						158,949									149,252						149,252									145,149						145,149
Total			184,172						193,799									188,333						196,223									163,768						173,004									158,615						166,056
Assets:
Risk-weighted assets (2)			$	1,171,956					1,185,610									1,165,079						1,245,853									1,038,062						1,090,132									1,047,054						1,152,791
Adjusted average assets (3)			1,921,303						1,921,303									1,913,297						1,913,297									1,762,607						1,762,607									1,695,807						1,695,807
Regulatory capital ratios:
Common equity tier 1 capital (2)			11.51		%				11.38			*						11.91						11.14			*						14.38						13.69			*						13.86						12.59			*
Tier 1 capital (2)			13.20						13.05			*						13.64						12.76			*						14.38						13.69			*						13.86						12.59			*
Total capital (2)			15.71			*			16.35									16.16						15.75			*						15.78			*			15.87									15.15						14.40			*
Tier 1 leverage (3)			8.05						8.05									8.31						8.31									8.47						8.47									8.56						8.56
			Wells Fargo & Company																														Wells Fargo Bank, N.A.
			September 30, 2020															December 31, 2019															September 30, 2020															December 31, 2019
Supplementary leverage (4):
Total leverage exposure			$	1,997,449														2,247,729															2,074,472															2,006,180
Supplementary leverage ratio			7.75								%							7.07															7.19															7.24

*Denotes the lowest capital ratio as determined under the Advanced and Standardized Approaches.

(1)In second quarter 2020, the Company elected to apply a modified transition provision issued by federal banking regulators related to the impact of CECL on regulatory capital. The rule permits certain banking organizations to exclude from regulatory capital the initial adoption impact of CECL, plus 25% of the cumulative changes in the ACL under CECL for each period until December 31, 2021, followed by a three-year phase-out of the benefits. The impact of the CECL transition provision on the regulatory capital of the Company at September 30, 2020, was an increase in capital of $1.9 billion, reflecting a $991 million (post-tax) increase in capital recognized upon our initial adoption of CECL, offset by 25% of the $11.5 billion increase in our ACL under CECL from January 1, 2020, through September 30, 2020. The impact of the CECL transition provision on the regulatory capital of the Bank at September 30, 2020, was an increase in capital of $1.8 billion.

(2)RWAs and capital ratios for December 31, 2019, have been revised as a result of a decrease in RWAs under the Advanced Approach due to the correction of duplicated operational loss amounts.

RWAs for the Company and the Bank included an increase of $1.5 billion under the Standardized Approach and a decrease of $1.3 billion under the Advanced Approach related to the impact of the CECL transition provision on the excess allowance for credit losses as of September 30, 2020.

(3)The leverage ratio consists of Tier 1 capital divided by total average assets, excluding goodwill and certain other items.

(4)The supplementary leverage ratio (SLR) consists of Tier 1 capital divided by total leverage exposure. Total leverage exposure consists of total average assets, less goodwill and other permitted Tier 1 capital deductions (net of deferred tax liabilities), plus certain off-balance sheet exposures.

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Table 23.2 presents the minimum required regulatory capital ratios under Transition Requirements to which the Company and

the Bank were subject as of September 30, 2020, and

December 31, 2019.

Table 23.2: Minimum Required Regulatory Capital Ratios – Transition Requirements (1)

			Wells Fargo & Company												Wells Fargo Bank, N.A.
			September 30, 2020						December 31, 2019						September 30, 2020						December 31, 2019
Regulatory capital ratios:
Common equity tier 1 capital			9.00		%				9.00						7.00						7.00
Tier 1 capital			10.50						10.50						8.50						8.50
Total capital			12.50						12.50						10.50						10.50
Tier 1 leverage			4.00						4.00						4.00						4.00
Supplementary leverage (2)			5.00						5.00						6.00						6.00

(1)At September 30, 2020, under transition requirements, the CET1, tier 1 and total capital minimum ratio requirements for the Company included a capital conservation buffer of 2.50% and a global systemically important bank (G-SIB) surcharge of 2.00%. Only the 2.50% capital conservation buffer applied to the Bank at September 30, 2020.

(2)The Company is required to maintain a SLR of at least 5.00% (comprised of a 3.00% minimum requirement plus a supplementary leverage buffer of 2.00%) to avoid restrictions on capital distributions and discretionary bonus payments. The Bank is required to maintain a SLR of at least 6.00% to be considered well-capitalized under applicable regulatory capital adequacy guidelines.

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Glossary of Acronyms
ACL			Allowance for credit losses			LHFS			Loans held for sale
AFS			Available-for-sale			LIBOR			London Interbank Offered Rate
ALCO			Asset/Liability Committee			LIHTC			Low income housing tax credit
ARM			Adjustable-rate mortgage			LOCOM			Lower of cost or fair value
ASC			Accounting Standards Codification			LTV			Loan-to-value
ASU			Accounting Standards Update			MBS			Mortgage-backed security
AUA			Assets under administration			MLHFS			Mortgage loans held for sale
AUM			Assets under management			MSR			Mortgage servicing right
AVM			Automated valuation model			NAV			Net asset value
BCBS			Basel Committee on Bank Supervision			NPA			Nonperforming asset
BHC			Bank holding company			NSFR			Net stable funding ratio
CCAR			Comprehensive Capital Analysis and Review			OCC			Office of the Comptroller of the Currency
CD			Certificate of deposit			OCI			Other comprehensive income
CECL			Current expected credit loss			OTC			Over-the-counter
CET1			Common Equity Tier 1			OTTI			Other-than-temporary impairment
CFPB			Consumer Financial Protection Bureau			PCD			Purchased credit-deteriorated
CLO			Collateralized loan obligation			PCI			Purchased credit-impaired
CLTV			Combined loan-to-value			PTPP			Pre-tax pre-provision profit
CPI			Collateral protection insurance			RBC			Risk-based capital
CRE			Commercial real estate			RMBS			Residential mortgage-backed securities
DPD			Days past due			ROA			Wells Fargo net income to average total assets
ESOP			Employee Stock Ownership Plan			ROE			Wells Fargo net income applicable to common stock
FASB			Financial Accounting Standards Board						to average Wells Fargo common stockholders’ equity
FDIC			Federal Deposit Insurance Corporation			ROTCE			Return on average tangible common equity
FHA			Federal Housing Administration			RWAs			Risk-weighted assets
FHLB			Federal Home Loan Bank			SEC			Securities and Exchange Commission
FHLMC			Federal Home Loan Mortgage Corporation			S&P			Standard & Poor’s Global Ratings
FICO			Fair Isaac Corporation (credit rating)			SLR			Supplementary leverage ratio
FNMA			Federal National Mortgage Association			SOFR			Secured Overnight Financing Rate
FRB			Board of Governors of the Federal Reserve System			SPE			Special purpose entity
GAAP			Generally accepted accounting principles			TDR			Troubled debt restructuring
GNMA			Government National Mortgage Association			TLAC			Total Loss Absorbing Capacity
GSE			Government-sponsored entity			VA			Department of Veterans Affairs
G-SIB			Global systemically important bank			VaR			Value-at-Risk
HQLA			High-quality liquid assets			VIE			Variable interest entity
HTM			Held-to-maturity			WIM			Wealth and Investment Management
LCR			Liquidity coverage ratio

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PART II – OTHER INFORMATION

Item 1.    Legal Proceedings

 

Information in response to this item can be found in Note 14 (Legal Actions) to Financial Statements in this Report which information is incorporated by reference into this item.

Item 1A.    Risk Factors

 

Information in response to this item can be found under the “Financial Review – Risk Factors” section in this Report which information is incorporated by reference into this item. 

Item 2.    Unregistered Sales of Equity Securities and Use of Proceeds

 

The following table shows Company repurchases of its common stock for each calendar month in the quarter ended September 30, 2020. In third quarter 2020, share repurchases were limited to repurchases in connection with the Wells Fargo & Company Stock Purchase Plan and Wells Fargo’s deferred compensation plans.

Calendar month			Total number of shares repurchased (1)						Weighted average price paid per share						Maximum number of shares that may yet be repurchased under the authorization
July			49,359						$	25.39					167,453,491
August			38,074						24.52						167,415,417
September			42,036						24.18						167,373,381
Total			129,469

(1)All shares were repurchased under an authorization covering up to 350 million shares of common stock approved by the Board of Directors and publicly announced by the Company on July 23, 2019. Unless modified or revoked by the Board, this authorization does not expire.

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Item 6.    Exhibits

 

A list of exhibits to this Form 10-Q is set forth below.

 

The Company’s SEC file number is 001-2979. On and before November 2, 1998, the Company filed documents with the SEC under the name Norwest Corporation. The former Wells Fargo & Company filed documents under SEC file number 001-6214.

Exhibit Number

Description

Location

3(a)

Restated Certificate of Incorporation, as amended and in effect on the date hereof.

Filed herewith.

3(b)

By-Laws.

Incorporated by reference to Exhibit 3.1 to the Company’s Current Report on Form 8-K filed March 1, 2018.

4(a)

See Exhibits 3(a) and 3(b).

4(b)

The Company agrees to furnish upon request to the Commission a copy of each instrument defining the rights of holders of senior and subordinated debt of the Company.

31(a)

Certification of principal executive officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

Filed herewith.

31(b)

Certification of principal financial officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

Filed herewith.

32(a)

Certification of Periodic Financial Report by Chief Executive Officer Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 and 18 U.S.C. § 1350.

Furnished herewith.

32(b)

Certification of Periodic Financial Report by Chief Financial Officer Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 and 18 U.S.C. § 1350.

Furnished herewith.

101.INS

Inline XBRL Instance Document

The instance document does not appear in the interactive data file because its XBRL tags are embedded within the inline XBRL document.

101.SCH

Inline XBRL Taxonomy Extension Schema Document

Filed herewith.

101.CAL

Inline XBRL Taxonomy Extension Calculation Linkbase Document

Filed herewith.

101.DEF

Inline XBRL Taxonomy Extension Definitions Linkbase Document

Filed herewith.

101.LAB

Inline XBRL Taxonomy Extension Label Linkbase Document

Filed herewith.

101.PRE

Inline XBRL Taxonomy Extension Presentation Linkbase Document

Filed herewith.

104

Cover Page Interactive Data File

Formatted as Inline XBRL and contained in Exhibit 101.

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SIGNATURE

 

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this Report to be signed on its behalf by the undersigned, thereunto duly authorized.

 

Dated: November 2, 2020     WELLS FARGO & COMPANY

 

 

By:			/s/ MUNEERA S. CARR
			Muneera S. Carr
			Executive Vice President, Chief Accounting Officer and Controller
			(Principal Accounting Officer)

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