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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
FORM 10-Q
 
(Mark One)
QUARTERLY REPORT PURSUANT TO SECTION 13 or 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
For the Quarterly Period Ended September 30, 2020
OR
TRANSITION REPORT PURSUANT TO SECTION 13 or 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 For the transition period from              to              
Commission file numbers: 001-34465
 
SELECT MEDICAL HOLDINGS CORPORATION
(Exact name of Registrant as specified in its Charter)
Delaware20-1764048
(State or Other Jurisdiction of Incorporation or Organization) (I.R.S. Employer Identification Number)
 
4714 Gettysburg Road, P.O. Box 2034
Mechanicsburg, PA 17055
(Address of Principal Executive Offices and Zip code)
(717972-1100
(Registrant’s telephone number, including area code)
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, par value $0.001 per shareSEMNew York Stock Exchange
(NYSE)
Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter periods as such Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.   Yes  ☒  No ☐
Indicate by check mark whether the Registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the Registrant was required to submit such files).   Yes ☒ No ☐
Indicate by check mark whether the Registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act. (Check one):
Large accelerated filerAccelerated filer
Non-accelerated filerSmaller reporting company
 Emerging Growth Company
 If an emerging growth company, indicate by check mark if the Registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  ☐
Indicate by check mark whether the Registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).  Yes   No ☒
As of September 30, 2020, Select Medical Holdings Corporation had outstanding 134,762,890 shares of common stock.
Unless the context indicates otherwise, any reference in this report to “Holdings” refers to Select Medical Holdings Corporation and any reference to “Select” refers to Select Medical Corporation, the wholly owned operating subsidiary of Holdings, and any of Select’s subsidiaries. Any reference to “Concentra” refers to Concentra Group Holdings Parent, LLC (“Concentra Group Holdings Parent”) and its subsidiaries, including Concentra Inc. References to the “Company,” “we,” “us,” and “our” refer collectively to Holdings, Select, and Concentra.
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TABLE OF CONTENTS
 
   
 
   
 
   
 
   
 
   
 
   
 
   
   
   
   
   
   
   
   
   
   
   
   
 
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PART I: FINANCIAL INFORMATION
ITEM 1. CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

Select Medical Holdings Corporation
Condensed Consolidated Balance Sheets
(unaudited)
(in thousands, except share and per share amounts)
December 31, 2019September 30, 2020
ASSETS  
Current Assets:  
Cash and cash equivalents$335,882 $639,800 
Accounts receivable762,677 842,615 
Prepaid income taxes18,585 23,536 
Other current assets95,848 118,183 
Total Current Assets1,212,992 1,624,134 
Operating lease right-of-use assets
1,003,986 1,005,689 
Property and equipment, net998,406 927,975 
Goodwill3,391,955 3,369,009 
Identifiable intangible assets, net409,068 392,506 
Other assets323,881 340,564 
Total Assets$7,340,288 $7,659,877 
LIABILITIES AND EQUITY  
Current Liabilities:  
Current operating lease liabilities$207,950 $215,235 
Current portion of long-term debt and notes payable25,167 11,031 
Accounts payable145,731 160,474 
Accrued payroll183,754 182,461 
Accrued vacation124,111 124,898 
Accrued interest33,853 10,152 
Accrued other191,076 239,201 
Government advances (Note 14) 318,116 
Unearned government assistance (Note 14) 66,938 
Income taxes payable2,638 16,980 
Total Current Liabilities914,280 1,345,486 
Non-current operating lease liabilities
852,897 852,555 
Long-term debt, net of current portion3,419,943 3,390,945 
Non-current deferred tax liability148,258 131,423 
Other non-current liabilities101,334 178,967 
Total Liabilities5,436,712 5,899,376 
Commitments and contingencies (Note 13)
Redeemable non-controlling interests974,541 541,856 
Stockholders’ Equity:  
Common stock, $0.001 par value, 700,000,000 shares authorized, 134,328,112 and 134,762,890 shares issued and outstanding at 2019 and 2020, respectively
134 135 
Capital in excess of par491,038 500,972 
Retained earnings279,800 537,479 
Total Stockholders’ Equity770,972 1,038,586 
Non-controlling interests158,063 180,059 
Total Equity929,035 1,218,645 
Total Liabilities and Equity$7,340,288 $7,659,877 
 
The accompanying notes are an integral part of these condensed consolidated financial statements.
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Select Medical Holdings Corporation
Condensed Consolidated Statements of Operations
(unaudited)
(in thousands, except per share amounts)
 For the Three Months Ended September 30,
 20192020
Net operating revenues$1,393,343 $1,423,869 
Costs and expenses:  
Cost of services, exclusive of depreciation and amortization1,183,111 1,180,951 
General and administrative34,385 35,516 
Depreciation and amortization52,941 50,110 
Total costs and expenses1,270,437 1,266,577 
Other operating income (Note 14) (1,160)
Income from operations122,906 156,132 
Other income and expense:  
Loss on early retirement of debt(18,643) 
Equity in earnings of unconsolidated subsidiaries6,950 8,765 
Gain on sale of businesses 5,143 
Interest expense(54,336)(34,026)
Income before income taxes56,877 136,014 
Income tax expense 12,847 31,557 
Net income44,030 104,457 
Less: Net income attributable to non-controlling interests13,298 27,511 
Net income attributable to Select Medical Holdings Corporation$30,732 $76,946 
Earnings per common share (Note 12):  
Basic$0.23 $0.57 
Diluted$0.23 $0.57 
 
The accompanying notes are an integral part of these condensed consolidated financial statements.
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Select Medical Holdings Corporation
Condensed Consolidated Statements of Operations
(unaudited)
(in thousands, except per share amounts)

 For the Nine Months Ended September 30,
 20192020
Net operating revenues$4,079,338 $4,071,219 
Costs and expenses:  
Cost of services, exclusive of depreciation and amortization3,465,353 3,463,778 
General and administrative94,401 102,808 
Depreciation and amortization160,072 154,133 
Total costs and expenses3,719,826 3,720,719 
Other operating income (Note 14) 53,828 
Income from operations359,512 404,328 
Other income and expense:  
Loss on early retirement of debt(18,643) 
Equity in earnings of unconsolidated subsidiaries18,710 19,677 
Gain on sale of businesses6,532 12,690 
Interest expense(156,611)(117,499)
Income before income taxes209,500 319,196 
Income tax expense52,140 76,805 
Net income157,360 242,391 
Less: Net income attributable to non-controlling interests40,978 60,670 
Net income attributable to Select Medical Holdings Corporation$116,382 $181,721 
Earnings per common share (Note 12):  
Basic$0.86 $1.35 
Diluted$0.86 $1.35 
 
The accompanying notes are an integral part of these condensed consolidated financial statements.

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Select Medical Holdings Corporation
Condensed Consolidated Statements of Changes in Equity and Income
(unaudited)
(in thousands)

For the Nine Months Ended September 30, 2020
 Total Stockholders’ Equity  
 Common
Stock
Issued
Common
Stock
Par Value
Capital in
Excess
of Par
Retained
Earnings
Total Stockholders’ EquityNon-controlling
Interests
Total
Equity
Balance at December 31, 2019134,328 $134 $491,038 $279,800 $770,972 $158,063 $929,035 
Net income attributable to Select Medical Holdings Corporation53,125 53,125 53,125 
Net income attributable to non-controlling interests— 10,067 10,067 
Issuance of restricted stock2 0 0 —  
Forfeitures of unvested restricted stock(15)0 0 —  
Vesting of restricted stock6,136 6,136 6,136 
Repurchase of common shares(492)0 (5,350)(3,341)(8,691)(8,691)
Issuance of non-controlling interests— 1,679 1,679 
Distributions to and purchases of non-controlling interests(2,726)(2,726)(4,048)(6,774)
Redemption adjustment on non-controlling interests(10,123)(10,123)(10,123)
Other(55)(55)420 365 
Balance at March 31, 2020133,823 $134 $491,824 $316,680 $808,638 $166,181 $974,819 
Net income attributable to Select Medical Holdings Corporation   51,650 51,650 51,650 
Net income attributable to non-controlling interests    — 12,572 12,572 
Issuance of restricted stock200 0 0  —  
Forfeitures of unvested restricted stock(7)0 0 —  
Vesting of restricted stock6,262 6,262 6,262 
Repurchase of common shares(46)0 (441)(283)(724)(724)
Issuance of non-controlling interests— 7 7 
Distributions to and purchases of non-controlling interests  (65)(65)(418)(483)
Redemption adjustment on non-controlling interests   127,916 127,916 127,916 
Other  (795)1 (794)1,205 411 
Balance at June 30, 2020133,970 $134 $496,785 $495,964 $992,883 $179,547 $1,172,430 
Net income attributable to Select Medical Holdings Corporation76,946 76,946 76,946 
Net income attributable to non-controlling interests— 10,183 10,183 
Issuance of restricted stock1,049 1 (1)—  
Forfeitures of unvested restricted stock(2)0 0 —  
Vesting of restricted stock6,456 6,456 6,456 
Repurchase of common shares(254)0 (2,366)(2,461)(4,827)(4,827)
Distributions to and purchases of non-controlling interests98 (416)(318)(10,020)(10,338)
Redemption adjustment on non-controlling interests(32,555)(32,555)(32,555)
Other1 1 349 350 
Balance at September 30, 2020134,763 $135 $500,972 $537,479 $1,038,586 $180,059 $1,218,645 


The accompanying notes are an integral part of these condensed consolidated financial statements.
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Select Medical Holdings Corporation
Condensed Consolidated Statements of Changes in Equity and Income
(unaudited)
(in thousands)

For the Nine Months Ended September 30, 2019
 Total Stockholders’ Equity  
 Common
Stock
Issued
Common
Stock
Par Value
Capital in
Excess
of Par
Retained
Earnings
Total Stockholders’ EquityNon-controlling
Interests
Total
Equity
Balance at December 31, 2018135,266 $135 $482,556 $320,351 $803,042 $113,198 $916,240 
Net income attributable to Select Medical Holdings Corporation40,834 40,834 40,834 
Net income attributable to non-controlling interests— 4,810 4,810 
Issuance of restricted stock21 0 0 —  
Forfeitures of unvested restricted stock(24)0 0 —  
Vesting of restricted stock5,488 5,488 5,488 
Issuance of non-controlling interests— 6,837 6,837 
Distributions to and purchases of non-controlling interests259 259 (2,739)(2,480)
Redemption adjustment on non-controlling interests(47,470)(47,470)(47,470)
Other(122)(122)413 291 
Balance at March 31, 2019135,263 $135 $488,303 $313,593 $802,031 $122,519 $924,550 
Net income attributable to Select Medical Holdings Corporation44,816 44,816 44,816 
Net income attributable to non-controlling interests— 3,663 3,663 
Issuance of restricted stock187 0 0 —  
Vesting of restricted stock5,591 5,591 5,591 
Repurchase of common shares(936)0 (8,164)(5,456)(13,620)(13,620)
Exercise of stock options50 0 459 459 459 
Issuance of non-controlling interests6,366 6,366 24,761 31,127 
Distributions to and purchases of non-controlling interests14 14 (1,430)(1,416)
Redemption adjustment on non-controlling interests270 270 270 
Other82 82 428 510 
Balance at June 30, 2019134,564 $135 $492,569 $353,305 $846,009 $149,941 $995,950 
Net income attributable to Select Medical Holdings Corporation   30,732 30,732 30,732 
Net income attributable to non-controlling interests    — 7,202 7,202 
Issuance of restricted stock1,069 1 (1) —  
Forfeitures of unvested restricted stock(12)0 0 —  
Vesting of restricted stock6,050 6,050 6,050 
Repurchase of common shares(1,494)(2)(13,616)(10,071)(23,689)(23,689)
Exercise of stock options45 0 413  413 413 
Distributions to and purchases of non-controlling interests    (6,538)(6,538)
Redemption adjustment on non-controlling interests   (104,553)(104,553)(104,553)
Other   (244)(244)420 176 
Balance at September 30, 2019134,172 $134 $485,415 $269,169 $754,718 $151,025 $905,743 
The accompanying notes are an integral part of these condensed consolidated financial statements.
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Select Medical Holdings Corporation
Condensed Consolidated Statements of Cash Flows
(unaudited)
(in thousands)

 For the Nine Months Ended September 30,
 20192020
Operating activities  
Net income$157,360 $242,391 
Adjustments to reconcile net income to net cash provided by operating activities:  
Distributions from unconsolidated subsidiaries13,609 21,720 
Depreciation and amortization160,072 154,133 
Provision for expected credit losses2,344 281 
Equity in earnings of unconsolidated subsidiaries(18,710)(19,677)
Loss on extinguishment of debt10,160  
Gain on sale of assets and businesses(6,349)(24,723)
Stock compensation expense19,431 20,828 
Amortization of debt discount, premium and issuance costs9,469 1,635 
Deferred income taxes(7,247)(14,556)
Changes in operating assets and liabilities, net of effects of business combinations:  
Accounts receivable(93,425)(91,413)
Other current assets(6,016)(22,815)
Other assets1,259 16,335 
Accounts payable1,369 24,246 
Accrued expenses22,396 117,781 
Government advances 318,116 
Unearned government assistance 66,938 
Income taxes918 9,415 
Net cash provided by operating activities266,640 820,635 
Investing activities  
Business combinations, net of cash acquired(86,269)(14,076)
Purchases of property and equipment(123,956)(105,572)
Investment in businesses(60,668)(25,857)
Proceeds from sale of assets and businesses183 83,320 
Net cash used in investing activities(270,710)(62,185)
Financing activities  
Borrowings on revolving facilities700,000 470,000 
Payments on revolving facilities(720,000)(470,000)
Proceeds from term loans593,683  
Payments on term loans(375,084)(39,843)
Proceeds from 6.250% senior notes539,176  
Payment on 6.375% senior notes(710,000) 
Revolving facility debt issuance costs(310) 
Borrowings of other debt19,282 35,086 
Principal payments on other debt(22,628)(42,820)
Repurchase of common stock(37,309)(14,242)
Proceeds from exercise of stock options872  
Decrease in overdrafts(25,083) 
Proceeds from issuance of non-controlling interests18,288 1,686 
Distributions to and purchases of non-controlling interests(16,032)(28,196)
Purchase of membership interests of Concentra Group Holdings Parent (Note 4) (366,203)
Net cash used in financing activities(35,145)(454,532)
Net increase (decrease) in cash and cash equivalents(39,215)303,918 
Cash and cash equivalents at beginning of period175,178 335,882 
Cash and cash equivalents at end of period$135,963 $639,800 
Supplemental Information  
Cash paid for interest$149,090 $140,174 
Cash paid for taxes58,472 81,945 
 
The accompanying notes are an integral part of these condensed consolidated financial statements.
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SELECT MEDICAL HOLDINGS CORPORATION
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)

1.                  Basis of Presentation
The unaudited condensed consolidated financial statements of Select Medical Holdings Corporation (“Holdings”) include the accounts of its wholly owned subsidiary, Select Medical Corporation (“Select”). Holdings conducts substantially all of its business through Select and its subsidiaries. Holdings and Select and its subsidiaries are collectively referred to as the “Company.” The unaudited condensed consolidated financial statements of the Company as of September 30, 2020, and for the three and nine month periods ended September 30, 2019 and 2020, have been prepared pursuant to the rules and regulations of the Securities Exchange Commission (the “SEC”) for interim reporting and the accounting principles generally accepted in the United States of America (“GAAP”). Accordingly, certain information and disclosures required by GAAP, which are normally included in the notes to the consolidated financial statements, have been condensed or omitted pursuant to those rules and regulations, although the Company believes the disclosure is adequate to make the information presented not misleading. In the opinion of management, such information contains all adjustments, which are normal and recurring in nature, necessary for a fair statement of the financial position, results of operations and cash flow for such periods. All significant intercompany transactions and balances have been eliminated.
The results of operations for the three and nine months ended September 30, 2020, are not necessarily indicative of the results to be expected for the full fiscal year ending December 31, 2020. These unaudited condensed consolidated financial statements should be read in conjunction with the consolidated financial statements and notes thereto for the year ended December 31, 2019, contained in the Company’s Annual Report on Form 10-K filed with the SEC on February 20, 2020.
2.    Accounting Policies
Use of Estimates
The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, including disclosure of contingencies, at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates.
Recent Accounting Pronouncements
In March 2020, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) 2020-04, Reference Rate Reform (Topic 848), Facilitation of the Effects of Reference Rate Reform on Financial Reporting. The ASU provides temporary relief from some of the existing rules governing contract modifications when the modification is related to the replacement of the London Interbank Offered Rate (“LIBOR”) or other reference rates discontinued as a result of reference rate reform. The ASU specifically provides optional practical expedients for contract modification accounting related to contracts subject to ASC 310, Receivables, ASC 470, Debt, ASC 842, Leases, and ASC 815, Derivatives and Hedging. The ASU also establishes a general contract modification principle that entities can apply in other areas that may be affected by reference rate reform and certain elective hedge accounting expedients. For eligible contract modifications, the principle generally allows an entity to account for and present modifications as an event that does not require contract remeasurement at the modification date or reassessment of a previous accounting determination. That is, the modified contract is accounted for as a continuation of the existing contract. The standard was effective upon issuance on March 12, 2020, and the optional practical expedients can generally be applied to contract modifications made and hedging relationships entered into on or before December 31, 2022.
Borrowings under the Company’s senior secured credit agreement bear interest, at the election of Select, based on LIBOR or an alternate base rate. Provisions within the senior secured credit agreement currently provide the Company with the ability to replace LIBOR with a different reference rate in the event that LIBOR ceases to exist.

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In August 2020, the FASB issued ASU 2020-06 Debt—Debt with Conversion and Other Options (Subtopic 470-20) and Derivatives and Hedging—Contracts in Entity’s Own Equity (Subtopic 815-40): Accounting for Convertible Instruments and Contracts in an Entity’s Own Equity which simplifies the accounting for certain financial instruments with characteristics of liabilities and equity, including convertible instruments and contracts on an entity’s own equity. As part of this update, convertible instruments are to be included in diluted earnings per share using the if-converted method, rather than the treasury stock method. Further, contracts which can be settled in cash or shares, excluding liability-classified share-based payment awards, are to be included in diluted earnings per share on an if-converted basis if the effect is dilutive, regardless of whether the entity or the counterparty can choose between cash and share settlement. The share-settlement presumption may not be rebutted based on past experience or a stated policy.
This pronouncement is effective for fiscal years, and for interim periods within those fiscal years, beginning after December 15, 2021. The Company plans to adopt this pronouncement as of January 1, 2022. The use of either the modified retrospective or fully retrospective method of transition is permitted. The Company is currently evaluating the impact of the adoption of ASU 2020-06 on the Company's consolidated financial statements.
Recently Adopted Accounting Pronouncements
Financial Instruments
On January 1, 2020, the Company adopted Accounting Standards Update (“ASU”) 2016-13, Financial Instruments - Credit Losses: Measurement of Credit Losses on Financial Instruments (Topic 326), which replaced the incurred loss approach for recognizing credit losses on financial instruments with an expected loss approach. The expected loss approach is subject to management judgments using assessments of incurred credit losses, assessments of current conditions, and forecasts using reasonable and supportable assumptions. The standard was required to be applied using the modified retrospective approach with a cumulative-effect adjustment to retained earnings, if any, upon adoption.
The Company’s primary financial instrument subject to the standard is its accounts receivable derived from contracts with patients. Historically, the Company has experienced infrequent, immaterial credit losses related to its accounts receivable and, based on its experience, believes the risk of material defaults is low. The Company experienced credit losses of $1.1 million for the year ended December 31, 2017, credit loss recoveries of $0.1 million for the year ended December 31, 2018, and credit losses of $3.0 million for the year ended December 31, 2019. The Company’s historical credit losses have been infrequent and immaterial largely because the Company’s accounts receivable are typically paid for by highly-solvent, creditworthy payors such as Medicare, other governmental programs, and highly-regulated commercial insurers, on behalf of the patient. The Company believes it has moderate credit risk related to defaults on self-pay amounts in accounts receivable; however, these amounts represented less than 1.0% of the Company’s accounts receivable at January 1, 2020.
In estimating the Company’s expected credit losses under Topic 326, the Company considers its incurred loss experience and adjusts for known and expected events and other circumstances, identified using periodic assessments implemented by the Company, which management believes are relevant in assessing the collectability of its accounts receivable. Because of the infrequent and insignificant nature of the Company’s historical credit losses, forecasts of expected credit losses are generally unnecessary. Expected credit losses are recognized by the Company through an allowance for credit losses and related credit loss expense.
As of January 1, 2020, the Company completed its expected credit loss assessment for its financial instruments subject to Topic 326. The Company’s estimate of expected credit losses as of January 1, 2020, resulted in no adjustments to the allowance for credit losses and no cumulative-effect adjustment to retained earnings on the adoption date of the standard.
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3.     Credit Risk Concentrations
Financial instruments that potentially subject the Company to concentrations of credit risk consist primarily of cash balances and accounts receivables. The Company’s excess cash is held with large financial institutions. The Company grants unsecured credit to its patients, most of whom reside in the service area of the Company’s facilities and are insured under third-party payor agreements. The Company’s general policy is to verify insurance coverage prior to the date of admission for patients admitted to its critical illness recovery hospitals and rehabilitation hospitals. Within the Company’s outpatient rehabilitation clinics, insurance coverage is verified prior to the patient’s visit. Within the Company’s Concentra centers, insurance coverage is verified or an authorization is received from the patient’s employer prior to the patient’s visit.
Because of the diversity in the Company’s non-governmental third-party payor base, as well as their geographic dispersion, patient accounts receivable which are due from the Medicare program represent the Company’s only significant concentration of credit risk. Approximately 15% and 19% of the Company’s accounts receivable is from Medicare at December 31, 2019, and September 30, 2020, respectively.
4.     Redeemable Non-Controlling Interests
The ownership interests held by outside parties in subsidiaries, limited liability companies, and limited partnerships controlled by the Company are classified as non-controlling interests. Some of the Company’s non-controlling ownership interests consist of outside parties that have certain redemption rights that, if exercised, require the Company to purchase the parties’ ownership interests. These interests are classified and reported as redeemable non-controlling interests and have been adjusted to their approximate redemption values.
On January 1, 2020, Select acquired approximately 17.2% of the outstanding membership interests of Concentra Group Holdings Parent on a fully diluted basis from Welsh, Carson, Anderson & Stowe XII, L.P. (“WCAS”), Dignity Health Holding Corporation (“DHHC”), and certain other sellers in exchange for an aggregate purchase price of approximately $338.4 million. On February 1, 2020, Select acquired an additional 1.4% of the outstanding membership interests of Concentra Group Holdings Parent on a fully diluted basis from WCAS, DHHC, and certain other sellers in exchange for an aggregate purchase price of approximately $27.8 million. These purchases were in lieu of, and are considered to be, the exercise of the first put right provided to certain equity holders under the terms of the Amended and Restated Limited Liability Company Agreement of Concentra Group Holdings Parent, dated as of February 1, 2018, as amended (the “Concentra LLC Agreement”).
Following these purchases, Select owns approximately 66.6% of the outstanding membership interests of Concentra Group Holdings Parent on a fully diluted basis and approximately 68.8% of the outstanding Class A membership interests of Concentra Group Holdings Parent.
The changes in redeemable non-controlling interests were as follows (in thousands):
Nine Months Ended September 30,
20192020
Balance as of January 1$780,488 $974,541 
Net income attributable to redeemable non-controlling interests7,700 7,256 
Distributions to and purchases of redeemable non-controlling interests(2,771)(5,687)
Purchase of membership interests of Concentra Group Holdings Parent (366,203)
Redemption adjustment on redeemable non-controlling interests47,470 10,123 
Other354 347 
Balance as of March 31$833,241 $620,377 
Net income attributable to redeemable non-controlling interests11,507 3,264 
Distributions to and purchases of redeemable non-controlling interests(395)(30)
Redemption adjustment on redeemable non-controlling interests(270)(127,916)
Other339 292 
Balance as of June 30$844,422 $495,987 
Net income attributable to redeemable non-controlling interests6,096 17,328 
Distributions to and purchases of redeemable non-controlling interests(1,721)(4,171)
Redemption adjustment on redeemable non-controlling interests104,553 32,555 
Other347 157 
Balance as of September 30$953,697 $541,856 
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5.     Variable Interest Entities
Concentra does not own many of its medical practices, as certain states prohibit the “corporate practice of medicine,” which restricts business corporations from practicing medicine through the direct employment of physicians or from exercising control over medical decisions by physicians. In these states, Concentra typically enters into long-term management agreements with professional corporations or associations that are owned by licensed physicians, which, in turn, employ or contract with physicians who provide professional medical services in Concentra’s occupational health centers.
The management agreements have terms that provide for Concentra to conduct, supervise, and manage the day-to-day non-medical operations of the occupational health centers and provide all management and administrative services. Concentra receives a management fee for these services, which is based, in part, on the performance of the professional corporation or association. Additionally, the outstanding voting equity interests of the professional corporations or associations are typically owned by licensed physicians appointed at Concentra’s discretion. Concentra has the ability to direct the transfer of ownership of the professional corporation or association to a new licensed physician at any time.
The total assets of Concentra’s variable interest entities, which are comprised principally of accounts receivable, were $178.4 million and $180.7 million at December 31, 2019, and September 30, 2020, respectively. The total liabilities of Concentra’s variable interest entities, which are comprised principally of accounts payable, accrued expenses, and obligations payable for services received under the aforementioned management agreements, were $176.7 million and $179.4 million at December 31, 2019, and September 30, 2020, respectively.
6.     Leases
The Company has operating and finance leases for its facilities and certain equipment. The Company leases its corporate office space from related parties.
The Company’s total lease cost was as follows (in thousands):
Three Months Ended September 30, 2019Three Months Ended September 30, 2020
Unrelated PartiesRelated PartiesTotalUnrelated PartiesRelated PartiesTotal
Operating lease cost
$68,046 $1,342 $69,388 $69,308 $1,799 $71,107 
Finance lease cost:
Amortization of right-of-use assets
73  73 147  147 
Interest on lease liabilities
259  259 255  255 
Short-term lease cost592  592    
Variable lease cost11,789 156 11,945 12,121 156 12,277 
Sublease income(2,458) (2,458)(2,566) (2,566)
Total lease cost$78,301 $1,498 $79,799 $79,265 $1,955 $81,220 

Nine Months Ended September 30, 2019Nine Months Ended September 30, 2020
Unrelated PartiesRelated PartiesTotalUnrelated PartiesRelated PartiesTotal
Operating lease cost
$202,600 $4,026 $206,626 $208,466 $5,319 $213,785 
Finance lease cost:
Amortization of right-of-use assets
199  199 278  278 
Interest on lease liabilities
555  555 743  743 
Short-term lease cost1,776  1,776    
Variable lease cost32,380 397 32,777 36,133 424 36,557 
Sublease income(7,388) (7,388)(7,742) (7,742)
Total lease cost$230,122 $4,423 $234,545 $237,878 $5,743 $243,621 

12


Supplemental cash flow information related to leases was as follows (in thousands):
Nine Months Ended September 30,
20192020
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash flows for operating leases
$204,909 $205,977 
Operating cash flows for finance leases
526 758 
Financing cash flows for finance leases
183 103 
Right-of-use assets obtained in exchange for lease liabilities:
Operating leases(1)
$1,202,165 $168,863 
Finance leases
9,102 1,198 
_______________________________________________________________________________
(1)     Includes the right-of-use assets obtained in exchange for lease liabilities of $1,057.0 million which were recognized upon adoption of ASC Topic 842 at January 1, 2019.

Supplemental balance sheet information related to leases was as follows (in thousands):

December 31, 2019September 30, 2020
Unrelated PartiesRelated PartiesTotalUnrelated PartiesRelated PartiesTotal
Operating Leases
Operating lease right-of-use assets$971,382 $32,604 $1,003,986 $974,254 $31,435 $1,005,689 
Current operating lease liabilities$202,506 $5,444 $207,950 $209,276 $5,959 $215,235 
Non-current operating lease liabilities826,049 26,848 852,897 827,638 24,917 852,555 
Total operating lease liabilities$1,028,555 $32,292 $1,060,847 $1,036,914 $30,876 $1,067,790 
December 31, 2019September 30, 2020
Unrelated PartiesRelated PartiesTotalUnrelated PartiesRelated PartiesTotal
Finance Leases
Property and equipment, net$4,965 $ $4,965 $5,677 $ $5,677 
Current portion of long-term debt and notes payable$195 $ $195 $518 $ $518 
Long-term debt, net of current portion13,088  13,088 13,644  13,644 
Total finance lease liabilities$13,283 $ $13,283 $14,162 $ $14,162 
The weighted average remaining lease terms and discount rates were as follows:
December 31, 2019September 30, 2020
Weighted average remaining lease term (in years):
Operating leases
8.07.8
Finance leases
34.431.4
Weighted average discount rate:
Operating leases
5.9 %5.6 %
Finance leases
7.3 %7.2 %
As of September 30, 2020, maturities of lease liabilities were approximately as follows (in thousands):
Operating LeasesFinance Leases
2020 (remainder of year)$69,597 $289 
2021258,872 1,669 
2022216,986 1,656 
2023172,282 1,523 
2024136,408 1,194 
Thereafter
544,469 30,223 
Total undiscounted cash flows
1,398,614 36,554 
Less: Imputed interest
330,824 22,392 
Total discounted lease liabilities
$1,067,790 $14,162 
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7.     Intangible Assets
Goodwill
The following table shows changes in the carrying amounts of goodwill by reporting unit for the nine months ended September 30, 2020:
 Critical Illness Recovery HospitalRehabilitation HospitalOutpatient
Rehabilitation
ConcentraTotal
 (in thousands)
Balance as of December 31, 2019$1,078,804 $430,900 $649,763 $1,232,488 $3,391,955 
Acquisition of businesses  1,137 12,287 13,424 
Sale of businesses (628)(6,034)(29,688)(36,350)
Measurement period adjustment   (20)(20)
Balance as of September 30, 2020$1,078,804 $430,272 $644,866 $1,215,067 $3,369,009 
Identifiable Intangible Assets
The following table provides the gross carrying amounts, accumulated amortization, and net carrying amounts for the Company’s identifiable intangible assets:
 December 31, 2019September 30, 2020
 Gross
Carrying
Amount
Accumulated
Amortization
Net
Carrying
Amount
Gross
Carrying
Amount
Accumulated
Amortization
Net
Carrying
Amount
 (in thousands)
Indefinite-lived intangible assets:      
Trademarks$166,698 $— $166,698 $166,698 $— $166,698 
Certificates of need17,157 — 17,157 18,401 — 18,401 
Accreditations1,874 — 1,874 1,874 — 1,874 
Finite-lived intangible assets:      
Trademarks5,000 (5,000) 5,000 (5,000) 
Customer relationships287,373 (87,346)200,027 289,813 (106,749)183,064 
Non-compete agreements32,114 (8,802)23,312 33,468 (10,999)22,469 
Total identifiable intangible assets$510,216 $(101,148)$409,068 $515,254 $(122,748)$392,506 
The Company’s accreditations and indefinite-lived trademarks have renewal terms and the costs to renew these intangible assets are expensed as incurred. At September 30, 2020, the accreditations and indefinite-lived trademarks have a weighted average time until next renewal of 1.5 years and 7.0 years, respectively.
The Company’s finite-lived intangible assets amortize over their estimated useful lives. Amortization expense was $6.9 million for both the three months ended September 30, 2019 and 2020. Amortization expense was $22.9 million and $20.6 million for the nine months ended September 30, 2019 and 2020, respectively.
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8.     Long-Term Debt and Notes Payable
As of September 30, 2020, the Company’s long-term debt and notes payable were as follows (in thousands):
 Principal
Outstanding
Unamortized Premium (Discount)Unamortized
Issuance Costs
Carrying ValueFair Value
Select 6.250% senior notes
$1,225,000 $35,330 $(17,707)$1,242,623 $1,274,000 
Select credit facilities:     
Select term loan2,103,437 (8,899)(9,700)2,084,838 2,045,593 
Other debt, including finance leases74,840  (325)74,515 74,515 
Total debt$3,403,277 $26,431 $(27,732)$3,401,976 $3,394,108 
Principal maturities of the Company’s long-term debt and notes payable were approximately as follows (in thousands):
 20202021202220232024ThereafterTotal
Select 6.250% senior notes
$ $ $ $ $ $1,225,000 $1,225,000 
Select credit facilities:       
Select term loan   4,757 11,150 2,087,530 2,103,437 
Other debt, including finance leases3,707 9,449 3,662 22,590 23,533 11,899 74,840 
Total debt$3,707 $9,449 $3,662 $27,347 $34,683 $3,324,429 $3,403,277 
As of December 31, 2019, the Company’s long-term debt and notes payable were as follows (in thousands):
 Principal
Outstanding
Unamortized Premium (Discount)Unamortized
Issuance Costs
Carrying ValueFair Value
Select 6.250% senior notes
$1,225,000 $39,988 $(19,944)$1,245,044 $1,322,020 
Select credit facilities:     
Select term loan2,143,280 (10,411)(11,348)2,121,521 2,145,959 
Other debt, including finance leases78,941  (396)78,545 78,545 
Total debt$3,447,221 $29,577 $(31,688)$3,445,110 $3,546,524 
Excess Cash Flow Payment
In February 2020, Select made a principal prepayment of approximately $39.8 million associated with its term loans (the “Select term loan”) in accordance with the provision in its senior secured credit agreement, dated March 6, 2017, as amended (together with any borrowings thereunder, the “Select credit facilities”), that requires mandatory prepayments of term loans as a result of annual excess cash flow, as defined in the Select credit facilities.
Fair Value
The Company considers the inputs in the valuation process to be Level 2 in the fair value hierarchy for its 6.250% senior notes due August 15, 2026 (the “senior notes”) and the Select credit facilities. Level 2 in the fair value hierarchy is defined as inputs that are observable for the asset or liability, either directly or indirectly, which includes quoted prices for identical assets or liabilities in markets that are not active. The fair value of the Select credit facilities was based on quoted market prices for this debt in the syndicated loan market. The fair value of the senior notes was based on quoted market prices. The carrying amount of other debt, principally short-term notes payable, approximates fair value.
Interest Rate Cap Transaction
In October 2020, the Company entered into an interest rate cap transaction in order to reduce its interest rate exposure associated with the Select term loan. The interest rate cap will limit the Company’s 1-month LIBOR rate to 1.0% on $2.0 billion of principal outstanding under the Select term loan. The agreement is effective March 31, 2021 for interest payments from and including April 30, 2021 through September 30, 2024.


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9.     Segment Information
The Company’s reportable segments include the critical illness recovery hospital segment, rehabilitation hospital segment, outpatient rehabilitation segment, and Concentra segment. Other activities include the Company’s corporate shared services, certain investments, and employee leasing services with non-consolidating subsidiaries. For the three and nine months ended September 30, 2020, the Company’s other activities also include other operating income related to the recognition of payments received under the Provider Relief Fund for losses of revenue and health care related expenses attributable to the coronavirus disease 2019 (“COVID-19”). Refer to Note 14 – CARES Act for further information.
The Company evaluates performance of the segments based on Adjusted EBITDA. Adjusted EBITDA is defined as earnings excluding interest, income taxes, depreciation and amortization, gain (loss) on early retirement of debt, stock compensation expense, gain (loss) on sale of businesses, and equity in earnings (losses) of unconsolidated subsidiaries. The Company has provided additional information regarding its reportable segments, such as total assets, which contributes to the understanding of the Company and provides useful information to the users of the consolidated financial statements.
The following tables summarize selected financial data for the Company’s reportable segments.
 Three Months Ended September 30,Nine Months Ended September 30,
 2019202020192020
 (in thousands)
Net operating revenues:    
Critical illness recovery hospital$462,892 $519,454 $1,381,569 $1,539,601 
Rehabilitation hospital173,369 188,075 488,301 538,761 
Outpatient rehabilitation265,330 240,042 774,126 662,429 
Concentra421,900 391,859 1,231,672 1,102,732 
Other69,852 84,439 203,670 227,696 
Total Company$1,393,343 $1,423,869 $4,079,338 $4,071,219 
Adjusted EBITDA:    
Critical illness recovery hospital$57,247 $88,830 $194,383 $267,143 
Rehabilitation hospital36,780 44,637 92,545 110,811 
Outpatient rehabilitation40,040 30,623 111,615 51,463 
Concentra77,679 80,547 220,024 183,510 
Other(29,081)(31,433)(79,552)(33,638)
Total Company$182,665 $213,204 $539,015 $579,289 
Total assets:    
Critical illness recovery hospital$2,116,512 $2,160,157 $2,116,512 $2,160,157 
Rehabilitation hospital1,121,260 1,144,436 1,121,260 1,144,436 
Outpatient rehabilitation1,280,712 1,298,938 1,280,712 1,298,938 
Concentra2,366,227 2,355,644 2,366,227 2,355,644 
Other270,045 700,702 270,045 700,702 
Total Company$7,154,756 $7,659,877 $7,154,756 $7,659,877 
Purchases of property and equipment:    
Critical illness recovery hospital$12,254 $11,126 $36,902 $35,061 
Rehabilitation hospital5,293 1,636 23,832 6,884 
Outpatient rehabilitation7,476 7,268 23,221 22,245 
Concentra8,240 11,985 36,178 34,391 
Other1,408 2,304 3,823 6,991 
Total Company$34,671 $34,319 $123,956 $105,572 



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A reconciliation of Adjusted EBITDA to income before income taxes is as follows:
 Three Months Ended September 30, 2019
 Critical Illness Recovery HospitalRehabilitation HospitalOutpatient
Rehabilitation
ConcentraOtherTotal
 (in thousands)
Adjusted EBITDA$57,247 $36,780 $40,040 $77,679 $(29,081) 
Depreciation and amortization(12,484)(7,234)(6,887)(23,989)(2,347) 
Stock compensation expense   (768)(6,050) 
Income (loss) from operations$44,763 $29,546 $33,153 $52,922 $(37,478)$122,906 
Loss on early retirement of debt(18,643)
Equity in earnings of unconsolidated subsidiaries    6,950 
Interest expense    (54,336)
Income before income taxes    $56,877 
 Three Months Ended September 30, 2020
 Critical Illness Recovery HospitalRehabilitation HospitalOutpatient
Rehabilitation
ConcentraOtherTotal
 (in thousands)
Adjusted EBITDA$88,830 $44,637 $30,623 $80,547 $(31,433) 
Depreciation and amortization(12,521)(6,910)(7,231)(21,083)(2,365) 
Stock compensation expense   (506)(6,456) 
Income (loss) from operations$76,309 $37,727 $23,392 $58,958 $(40,254)$156,132 
Equity in earnings of unconsolidated subsidiaries    8,765 
Gain on sale of business5,143 
Interest expense    (34,026)
Income before income taxes    $136,014 
 Nine Months Ended September 30, 2019
 Critical Illness Recovery HospitalRehabilitation HospitalOutpatient
Rehabilitation
ConcentraOtherTotal
 (in thousands)
Adjusted EBITDA$194,383 $92,545 $111,615 $220,024 $(79,552) 
Depreciation and amortization(38,430)(20,332)(20,910)(73,372)(7,028) 
Stock compensation expense   (2,302)(17,129) 
Income (loss) from operations$155,953 $72,213 $90,705 $144,350 $(103,709)$359,512 
Loss on early retirement of debt(18,643)
Equity in earnings of unconsolidated subsidiaries    18,710 
Gain on sale of businesses6,532 
Interest expense    (156,611)
Income before income taxes    $209,500 
 Nine Months Ended September 30, 2020
 Critical Illness Recovery HospitalRehabilitation HospitalOutpatient
Rehabilitation
ConcentraOtherTotal
 (in thousands)
Adjusted EBITDA$267,143 $110,811 $51,463 $183,510 $(33,638) 
Depreciation and amortization(38,749)(20,704)(21,643)(65,827)(7,210) 
Stock compensation expense   (1,974)(18,854) 
Income (loss) from operations$228,394 $90,107 $29,820 $115,709 $(59,702)$404,328 
Equity in earnings of unconsolidated subsidiaries    19,677 
Gain on sale of businesses    12,690 
Interest expense    (117,499)
Income before income taxes    $319,196 

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10.     Revenue from Contracts with Customers
Net operating revenues consist primarily of revenues generated from services provided to patients and other revenues for services provided to healthcare institutions under contractual arrangements. The following tables disaggregate the Company’s net operating revenues for the three and nine months ended September 30, 2019 and 2020:
Three Months Ended September 30, 2019
Critical Illness Recovery HospitalRehabilitation HospitalOutpatient
Rehabilitation
ConcentraOtherTotal
(in thousands)
Patient service revenues:
Medicare$218,096 $86,495 $44,230 $451 $ $349,272 
Non-Medicare240,603 76,957 200,093 418,380  936,033 
Total patient services revenues458,699 163,452 244,323 418,831  1,285,305 
Other revenues4,193 9,917 21,007 3,069 69,852 108,038 
Total net operating revenues$462,892 $173,369 $265,330 $421,900 $69,852 $1,393,343 
Three Months Ended September 30, 2020
Critical Illness Recovery HospitalRehabilitation HospitalOutpatient
Rehabilitation
ConcentraOtherTotal
(in thousands)
Patient service revenues:
Medicare$218,386 $90,650 $37,216 $286 $ $346,538 
Non-Medicare296,099 87,539 186,414 388,692  958,744 
Total patient services revenues514,485 178,189 223,630 388,978  1,305,282 
Other revenues4,969 9,886 16,412 2,881 84,439 118,587 
Total net operating revenues$519,454 $188,075 $240,042 $391,859 $84,439 $1,423,869 
Nine Months Ended September 30, 2019
Critical Illness Recovery HospitalRehabilitation HospitalOutpatient
Rehabilitation
ConcentraOtherTotal
(in thousands)
Patient service revenues:
Medicare$679,953 $238,334 $128,377 $1,480 $ $1,048,144 
Non-Medicare692,178 221,571 586,248 1,221,893  2,721,890 
Total patient services revenues1,372,131 459,905 714,625 1,223,373  3,770,034 
Other revenues9,438 28,396 59,501 8,299 203,670 309,304 
Total net operating revenues$1,381,569 $488,301 $774,126 $1,231,672 $203,670 $4,079,338 
Nine Months Ended September 30, 2020
Critical Illness Recovery HospitalRehabilitation HospitalOutpatient
Rehabilitation
ConcentraOtherTotal
(in thousands)
Patient service revenues:
Medicare$675,403 $252,912 $98,097 $1,015 $ $1,027,427 
Non-Medicare853,111 256,672 518,407 1,093,192  2,721,382 
Total patient services revenues1,528,514 509,584 616,504 1,094,207  3,748,809 
Other revenues11,087 29,177 45,925 8,525 227,696 322,410 
Total net operating revenues$1,539,601 $538,761 $662,429 $1,102,732 $227,696 $4,071,219 





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11.     Sale of Businesses
During the nine months ended September 30, 2020, the Company sold three businesses, including Concentra’s Department of Veterans Affairs community-based outpatient clinic business, for a total selling price of approximately $87.0 million, which excludes transaction expenses and is subject to certain adjustments in accordance with the terms set forth in each respective purchase agreement. These sales resulted in non-operating gains of approximately $21.6 million. During the nine months ended September 30, 2020, the Company also accrued a liability and incurred a non-operating loss of $9.0 million related to the indemnity provision associated with a previously sold business.
12.    Earnings per Share
The Company’s capital structure includes common stock and unvested restricted stock awards. To compute earnings per share (“EPS”), the Company applies the two-class method because the Company’s unvested restricted stock awards are participating securities which are entitled to participate equally with the Company’s common stock in undistributed earnings. Application of the Company’s two-class method is as follows:
(i)Net income attributable to the Company is reduced by the amount of dividends declared and by the contractual amount of dividends that must be paid for the current period for each class of stock. There were no dividends declared or contractual dividends paid for the three and nine months ended September 30, 2019 and 2020.
(ii)The remaining undistributed net income of the Company is then equally allocated to its common stock and unvested restricted stock awards, as if all of the earnings for the period had been distributed. The total net income allocated to each security is determined by adding both distributed and undistributed net income for the period.
(iii)The net income allocated to each security is then divided by the weighted average number of outstanding shares for the period to determine the EPS for each security considered in the two-class method.
The following table sets forth the net income attributable to the Company, its common shares outstanding, and its participating securities outstanding.
Basic EPSDiluted EPS
Three Months Ended September 30,Three Months Ended September 30,
2019202020192020
(in thousands)
Net income$44,030 $104,457 $44,030 $104,457 
Less: net income attributable to non-controlling interests13,298 27,511 13,298 27,511 
Net income attributable to the Company30,732 76,946 30,732 76,946 
Less: net income attributable to participating securities1,052 2,666 1,052 2,666 
Net income attributable to common shares$29,680 $74,280 $29,680 $74,280 
Basic EPSDiluted EPS
Nine Months Ended September 30,Nine Months Ended September 30,
2019202020192020
(in thousands)
Net income$157,360 $242,391 $157,360 $242,391 
Less: net income attributable to non-controlling interests40,978 60,670 40,978 60,670 
Net income attributable to the Company116,382 181,721 116,382 181,721 
Less: net income attributable to participating securities3,889 6,254 3,888 6,254 
Net income attributable to common shares$112,493 $175,467 $112,494 $175,467 

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The following tables set forth the computation of EPS under the two-class method:
Three Months Ended September 30, 2019
Net Income Allocation
Shares(1)
Basic EPSNet Income Allocation
Shares(1)
Diluted EPS
(in thousands, except for per share amounts)
Common shares$29,680 129,988 $0.23 $29,680 130,007 $0.23 
Participating securities1,052 4,607 $0.23 1,052 4,607 $0.23 
Total Company$30,732 $30,732 
Three Months Ended September 30, 2020
Net Income Allocation
Shares(1)
Basic EPSNet Income Allocation
Shares(1)
Diluted EPS
(in thousands, except for per share amounts)
Common shares$74,280 129,882 $0.57 $74,280 129,882 $0.57 
Participating securities2,666 4,662 $0.57 2,666 4,662 $0.57 
Total Company$76,946 $76,946 
Nine Months Ended September 30, 2019
Net Income Allocation
Shares(1)
Basic EPSNet Income Allocation
Shares(1)
Diluted EPS
(in thousands, except for per share amounts)
Common shares$112,493 130,442 $0.86 $112,494 130,474 $0.86 
Participating securities3,889 4,509 $0.86 3,888 4,509 $0.86 
Total Company$116,382 $116,382 
Nine Months Ended September 30, 2020
Net Income Allocation
Shares(1)
Basic EPSNet Income Allocation
Shares(1)
Diluted EPS
(in thousands, except for per share amounts)
Common shares$175,467 129,616 $1.35 $175,467 129,616 $1.35 
Participating securities6,254 4,620 $1.35 6,254 4,620 $1.35 
Total Company$181,721 $181,721 
_______________________________________________________________________________
(1)    Represents the weighted average share count outstanding during the period.
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13.    Commitments and Contingencies
Litigation
The Company is a party to various legal actions, proceedings, and claims (some of which are not insured), and regulatory and other governmental audits and investigations in the ordinary course of its business. The Company cannot predict the ultimate outcome of pending litigation, proceedings, and regulatory and other governmental audits and investigations. These matters could potentially subject the Company to sanctions, damages, recoupments, fines, and other penalties. The Department of Justice, Centers for Medicare & Medicaid Services (“CMS”), or other federal and state enforcement and regulatory agencies may conduct additional investigations related to the Company’s businesses in the future that may, either individually or in the aggregate, have a material adverse effect on the Company’s business, financial position, results of operations, and liquidity.
To address claims arising out of the Company’s operations, the Company maintains professional malpractice liability insurance and general liability insurance coverages through a number of different programs that are dependent upon such factors as the state where the Company is operating and whether the operations are wholly owned or are operated through a joint venture. For the Company’s wholly owned operations, the Company currently maintains insurance coverages under a combination of policies with a total annual aggregate limit of up to $40.0 million. The Company’s insurance for the professional liability coverage is written on a “claims-made” basis, and its commercial general liability coverage is maintained on an “occurrence” basis. These coverages apply after a self-insured retention limit is exceeded. For the Company’s joint venture operations, the Company has designed a separate insurance program that responds to the risks of the specific joint venture. The Company’s joint ventures are insured under a master program with an annual aggregate limit of up to $80.0 million, subject to a sublimit aggregate ranging from $23.0 million to $33.0 million for each specific joint venture. The policies are generally written on a “claims-made” basis. Each of these programs has either a deductible or self-insured retention limit. The Company reviews its insurance program annually and may make adjustments to the amount of insurance coverage and self-insured retentions in future years. The Company also maintains umbrella liability insurance covering claims which, due to their nature or amount, are not covered by or not fully covered by the Company’s other insurance policies. These insurance policies also do not generally cover punitive damages and are subject to various deductibles and policy limits. Significant legal actions, as well as the cost and possible lack of available insurance, could subject the Company to substantial uninsured liabilities. In the Company’s opinion, the outcome of these actions, individually or in the aggregate, will not have a material adverse effect on its financial position, results of operations, or cash flows.
Healthcare providers are subject to lawsuits under the qui tam provisions of the federal False Claims Act. Qui tam lawsuits typically remain under seal (hence, usually unknown to the defendant) for some time while the government decides whether or not to intervene on behalf of a private qui tam plaintiff (known as a relator) and take the lead in the litigation. These lawsuits can involve significant monetary damages and penalties and award bounties to private plaintiffs who successfully bring the suits. The Company is and has been a defendant in these cases in the past, and may be named as a defendant in similar cases from time to time in the future.
Wilmington Litigation.    On January 19, 2017, the United States District Court for the District of Delaware unsealed a qui tam Complaint in United States of America and State of Delaware ex rel. Theresa Kelly v. Select Specialty Hospital-Wilmington, Inc. (“SSH-Wilmington”), Select Specialty Hospitals, Inc., Select Employment Services, Inc., Select Medical Corporation, and Crystal Cheek, No. 16‑347‑LPS. The Complaint was initially filed under seal in May 2016 by a former chief nursing officer at SSH-Wilmington and was unsealed after the United States filed a Notice of Election to Decline Intervention in January 2017. The corporate defendants were served in March 2017. In the complaint, the plaintiff-relator alleges that the Select defendants and an individual defendant, who is a former health information manager at SSH-Wilmington, violated the False Claims Act and the Delaware False Claims and Reporting Act based on allegedly falsifying medical practitioner signatures on medical records and failing to properly examine the credentials of medical practitioners at SSH-Wilmington. In response to the Select defendants’ motion to dismiss the Complaint, in May 2017 the plaintiff-relator filed an Amended Complaint asserting the same causes of action. The Select defendants filed a Motion to Dismiss the Amended Complaint based on numerous grounds, including that the Amended Complaint did not plead any alleged fraud with sufficient particularity, failed to plead that the alleged fraud was material to the government’s payment decision, failed to plead sufficient facts to establish that the Select defendants knowingly submitted false claims or records, and failed to allege any reverse false claim. In March 2018, the District Court dismissed the plaintiff-relator’s claims related to the alleged failure to properly examine medical practitioners’ credentials, her reverse false claims allegations, and her claim that defendants violated the Delaware False Claims and Reporting Act. It denied the defendants’ motion to dismiss claims that the allegedly falsified medical practitioner signatures violated the False Claims Act. Separately, the District Court dismissed the individual defendant due to plaintiff-relator’s failure to timely serve the amended complaint upon her.

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In March 2017, the plaintiff-relator initiated a second action by filing a Complaint in the Superior Court of the State of Delaware in Theresa Kelly v. Select Medical Corporation, Select Employment Services, Inc., and SSH-Wilmington, C.A. No. N17C-03-293 CLS. The Delaware Complaint alleges that the defendants retaliated against her in violation of the Delaware Whistleblowers’ Protection Act for reporting the same alleged violations that are the subject of the federal Amended Complaint. The defendants filed a motion to dismiss, or alternatively to stay, the Delaware Complaint based on the pending federal Amended Complaint and the failure to allege facts to support a violation of the Delaware Whistleblowers’ Protection Act.  In January 2018, the Court stayed the Delaware Complaint pending the outcome of the federal case.
The Company intends to vigorously defend these actions, but at this time the Company is unable to predict the timing and outcome of this matter.
Contract Therapy Subpoena. On May 18, 2017, the Company received a subpoena from the U.S. Attorney’s Office for the District of New Jersey seeking various documents principally relating to the Company’s contract therapy division, which contracted to furnish rehabilitation therapy services to residents of skilled nursing facilities (“SNFs”) and other providers. The Company operated its contract therapy division through a subsidiary until March 31, 2016, when the Company sold the stock of the subsidiary. The subpoena seeks documents that appear to be aimed at assessing whether therapy services were furnished and billed in compliance with Medicare SNF billing requirements, including whether therapy services were coded at inappropriate levels and whether excessive or unnecessary therapy was furnished to justify coding at higher paying levels. The U.S. Attorney’s Office has indicated that the subpoena was issued in connection with a qui tam lawsuit. The Company has produced documents in response to the subpoena and intends to fully cooperate with this investigation. At this time, the Company is unable to predict the timing and outcome of this matter.
Ann Arbor Complaint. On May 12, 2020, the United States District Court for the Eastern District of Michigan unsealed qui tam Complaints in United States of America and State of Michigan ex rel. Neal Elkin v. Select Medical Holdings Corp., Select Medical, and Select Specialty Hospital – Ann Arbor, Inc. (“SSH-Ann Arbor”), No. 12-cv-13984. An initial Complaint was filed under seal in September 2012 and a First Amended Complaint was filed under seal in September 2019. Both Complaints were unsealed after the United States and State of Michigan filed a Notice of Election to Decline Intervention in May 2020. In the First Amended Complaint, the plaintiff-relator, a physician formerly practicing at SSH-Ann Arbor, alleges that the defendants had a policy to keep respiratory patients on ventilators longer than medically necessary in order to increase reimbursement, and that, after he complained of this practice, SSH-Ann Arbor retaliated by refusing to assign new patients to him. The First Amended Complaint has not yet been served on the defendants. If the plaintiff-relator serves the First Amended Complaint and pursues this action, the Company intends to vigorously defend this action; however, at this time the Company is unable to predict the timing and outcome of this matter.
Oklahoma City Subpoena. On August 24, 2020, the Company and Select Specialty Hospital – Oklahoma City, Inc. (“SSH–Oklahoma City”) received Civil Investigative Demands from the U.S. Attorney’s Office for the Western District of Oklahoma seeking responses to interrogatories and the production of various documents principally relating to the documentation, billing and reviews of medical services furnished to patients at SSH-Oklahoma City. The Company does not know whether the subpoena has been issued in connection with a qui tam lawsuit or in connection with possible civil, criminal or administrative proceedings by the government. The Company is producing documents in response to the subpoena and intends to fully cooperate with this investigation. At this time, the Company is unable to predict the timing and outcome of this matter.
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14.     CARES Act
Provider Relief Funds
On March 27, 2020, the Coronavirus Aid, Relief, and Economic Security Act (“CARES Act”) was enacted. The CARES Act provided additional waivers, reimbursement, grants and other funds to assist health care providers during the COVID-19 pandemic, including $100.0 billion in appropriations for the Public Health and Social Services Emergency Fund, also referred to as the Provider Relief Fund, to be used for preventing, preparing, and responding to the coronavirus, and for reimbursing eligible health care providers for lost revenues and health care related expenses that are attributable to COVID-19. These health care related expenses could include costs associated with constructing temporary structures or emergency operation centers, retrofitting facilities, purchasing medical supplies and equipment including personal protective equipment and testing supplies, and increasing workforce and trainings. The Company’s consolidated subsidiaries received approximately $120.8 million of payments under the Provider Relief Fund as of September 30, 2020.
On September 19, 2020, the Department of Health and Human Services (“HHS”) released a post-payment notice of reporting requirements associated with the payments made under the Provider Relief Fund. Under these reporting requirements, among other things, recipients of Provider Relief Fund payments must first apply the payments against health care related expenses attributable to COVID-19 which are not reimbursable by other sources. Then, payments may be applied to lost revenues. HHS changed the definition of lost revenues provided in prior guidance, and now defines lost revenues as “a negative change in year-over-year net patient care operating income.” The calculation of lost revenues is net of health care related expenses attributable to COVID-19, as mentioned above.
Under the Company’s accounting policy, payments are recognized as other operating income when it is probable that it has complied with the terms and conditions of the funds, as outlined by HHS. The Company believes that the reporting requirements issued on September 19, 2020, are a change to, rather than clarification of, the terms and conditions which existed upon receipt of the Provider Relief Fund payments. As such, the Company evaluated compliance with the terms and conditions set forth under the new reporting requirements as of September 30, 2020 and, during the three months ended September 30, 2020, the Company recognized a reduction to other operating income of $1.2 million on the accompanying condensed consolidated statement of operations. During the nine months ended September 30, 2020, the Company recognized approximately $53.8 million as other operating income on the accompanying condensed consolidated statement of operations.
The remaining Provider Relief Fund payments of approximately $66.9 million are reported as “unearned government assistance” on the accompanying condensed consolidated balance sheet. There is uncertainty regarding whether all payments received by the Company’s consolidated subsidiaries will be recognized as other operating income in future periods. Such funds may need to be repaid to the government to the extent that payments received exceed lost revenues and health care related expenses attributable to COVID-19.
Changes to Provider Relief Fund Reporting Requirements
On October 22, 2020, HHS released a second post-payment notice of reporting requirements associated with the payments made under the Provider Relief Fund. Under the revised reporting requirements, among other things, HHS defined lost revenues as “a negative change in year-over-year actual revenue from patient care related sources,” rather than “a negative change in year-over-year net patient care operating income” as outlined above.
The Company believes that the reporting requirements issued on October 22, 2020, are a change to, rather than clarification of, the terms and conditions which existed on September 19, 2020. As such, any changes in other operating income as a result of the revised reporting requirements issued on October 22, 2020, will be recognized in periods subsequent to September 30, 2020.
Medicare Accelerated and Advance Payments Program
In accordance with the CARES Act, CMS temporarily expanded its current Accelerated and Advance Payment Program for Medicare providers. Under this program, qualified healthcare providers could receive advanced or accelerated payments from CMS. The Company’s consolidated subsidiaries received approximately $318.1 million of advanced payments under this program. The majority of these payments were received in April 2020.
For the Company’s critical illness recovery hospitals and rehabilitation hospitals, repayment of amounts received under the Accelerated and Advance Payment Program were originally due 210 days after the advanced payment was issued, with CMS having the ability to recoup the advanced payments through future Medicare claims billed by the Company’s hospitals, beginning 121 days after the advanced payment was issued. As of September 30, 2020, CMS had not recouped any of the advanced payments provided to the Company under this program.
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On October 1, 2020, a short-term government funding bill was signed into law. This bill, among other things, extended the repayment terms for providers who received advanced payments under the Medicare Accelerated and Advance Payment Program. The bill modified the terms of repayment so that a provider can request no recoupment for one year after the advanced payment was issued, followed by a 25.0% recoupment of Medicare payments during the next 11 months, and 50.0% recoupment of Medicare payments during the last six months. Any amounts that remain unpaid after 29 months would be subject to a 4.0% interest rate.

There is still uncertainty regarding how these modified terms will impact the timing of the Company’s repayment of the advances it has received; accordingly, amounts received under the Accelerated and Advance Payment Program are reflected as a current liability under “government advances” on the accompanying condensed consolidated balance sheet.
Employer Payroll Tax Deferral
In April 2020, the Company began deferring payment on its share of payroll taxes owed, as allowed by the CARES Act through December 31, 2020. The Company is able to defer half of its share of payroll taxes owed until December 31, 2021, with the remaining half due on December 31, 2022. As of September 30, 2020, the Company deferred approximately $67.6 million of payroll taxes. These amounts are reflected in “other non-current liabilities” on the accompanying condensed consolidated balance sheet.
15.     Income Taxes
The CARES Act, which was enacted on March 27, 2020, includes changes to certain tax law related to net operating losses and the deductibility of interest expense and depreciation. ASC 740, Income Taxes, requires the effects of changes in tax rates and laws on deferred tax balances to be recognized in the period in which the legislation is enacted. This legislation had the effect of increasing the Company’s deferred income taxes and decreasing its current income taxes payable by approximately $15.5 million and resulted from bonus depreciation on certain types of qualified property for tax years beginning January 1, 2018, and the provision for an increase in the amounts allowed for interest expense deductions for tax years beginning January 1, 2019. The legislation related to net operating losses did not impact the Company’s deferred tax balances.
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ITEM 2.  MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
You should read this discussion together with our unaudited condensed consolidated financial statements and accompanying notes.
Forward-Looking Statements
This report on Form 10-Q contains forward-looking statements within the meaning of the federal securities laws. Statements that are not historical facts, including statements about our beliefs and expectations, are forward-looking statements. Forward-looking statements include statements preceded by, followed by or that include the words “may,” “could,” “would,” “should,” “believe,” “expect,” “anticipate,” “plan,” “target,” “estimate,” “project,” “intend,” and similar expressions. These statements include, among others, statements regarding our expected business outlook, anticipated financial and operating results, including the potential impact of the COVID-19 pandemic on those financial and operating results, our business strategy and means to implement our strategy, our objectives, the amount and timing of capital expenditures, the likelihood of our success in expanding our business, financing plans, budgets, working capital needs, and sources of liquidity.
Forward-looking statements are only predictions and are not guarantees of performance. These statements are based on our management’s beliefs and assumptions, which in turn are based on currently available information. Important assumptions relating to the forward-looking statements include, among others, assumptions regarding our services, the expansion of our services, competitive conditions, and general economic conditions. These assumptions could prove inaccurate. Forward-looking statements also involve known and unknown risks and uncertainties, which could cause actual results to differ materially from those contained in any forward-looking statement. Many of these factors are beyond our ability to control or predict. Such factors include, but are not limited to, the following:
developments related to the COVID-19 pandemic including, but not limited to, the duration and severity of the pandemic, additional measures taken by government authorities and the private sector to limit the spread of COVID-19, and further legislative and regulatory actions which impact healthcare providers, including actions that may impact the Medicare program;
changes in government reimbursement for our services and/or new payment policies may result in a reduction in net operating revenues, an increase in costs, and a reduction in profitability;
the failure of our Medicare-certified long term care hospitals or inpatient rehabilitation facilities to maintain their Medicare certifications may cause our net operating revenues and profitability to decline;
the failure of our Medicare-certified long term care hospitals and inpatient rehabilitation facilities operated as “hospitals within hospitals” to qualify as hospitals separate from their host hospitals may cause our net operating revenues and profitability to decline;
a government investigation or assertion that we have violated applicable regulations may result in sanctions or reputational harm and increased costs;
acquisitions or joint ventures may prove difficult or unsuccessful, use significant resources, or expose us to unforeseen liabilities;
our plans and expectations related to our acquisitions and our ability to realize anticipated synergies;
private third-party payors for our services may adopt payment policies that could limit our future net operating revenues and profitability;
the failure to maintain established relationships with the physicians in the areas we serve could reduce our net operating revenues and profitability;
shortages in qualified nurses, therapists, physicians, or other licensed providers, or the inability to attract or retain healthcare professionals due to the heightened risk of infection related to the COVID-19 pandemic, could increase our operating costs significantly or limit our ability to staff our facilities;
competition may limit our ability to grow and result in a decrease in our net operating revenues and profitability;
the loss of key members of our management team could significantly disrupt our operations;
the effect of claims asserted against us could subject us to substantial uninsured liabilities;
a security breach of our or our third-party vendors’ information technology systems may subject us to potential legal and reputational harm and may result in a violation of the Health Insurance Portability and Accountability Act of 1996 or the Health Information Technology for Economic and Clinical Health Act; and
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other factors discussed from time to time in our filings with the SEC, including factors discussed under the heading “Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2019 and in our Quarterly Reports on Form 10-Q for the three months ended March 31, 2020 and June 30, 2020, as such risk factors may be updated from time to time in our periodic filings with the SEC.
Except as required by applicable law, including the securities laws of the United States and the rules and regulations of the SEC, we are under no obligation to publicly update or revise any forward-looking statements, whether as a result of any new information, future events, or otherwise. You should not place undue reliance on our forward-looking statements. Although we believe that the expectations reflected in forward-looking statements are reasonable, we cannot guarantee future results or performance.
Investors should also be aware that while we do, from time to time, communicate with securities analysts, it is against our policy to disclose to securities analysts any material non-public information or other confidential commercial information. Accordingly, stockholders should not assume that we agree with any statement or report issued by any securities analyst irrespective of the content of the statement or report. Thus, to the extent that reports issued by securities analysts contain any projections, forecasts or opinions, such reports are not the responsibility of the Company.
Overview
 We began operations in 1997 and, based on number of facilities, are one of the largest operators of critical illness recovery hospitals, rehabilitation hospitals, outpatient rehabilitation clinics, and occupational health centers in the United States. As of September 30, 2020, we had operations in 46 states and the District of Columbia. We operated 100 critical illness recovery hospitals in 28 states, 29 rehabilitation hospitals in 12 states, and 1,777 outpatient rehabilitation clinics in 37 states and the District of Columbia. Concentra, a joint venture subsidiary, operated 523 occupational health centers in 41 states as of September 30, 2020. Concentra also provides contract services at employer worksites.
Our reportable segments include the critical illness recovery hospital segment, the rehabilitation hospital segment, the outpatient rehabilitation segment, and the Concentra segment. We had net operating revenues of $4,071.2 million for the nine months ended September 30, 2020. Of this total, we earned approximately 38% of our net operating revenues from our critical illness recovery hospital segment, approximately 13% from our rehabilitation hospital segment, approximately 16% from our outpatient rehabilitation segment, and approximately 27% from our Concentra segment. Our critical illness recovery hospital segment consists of hospitals designed to serve the needs of patients recovering from critical illnesses, often with complex medical needs, and our rehabilitation hospital segment consists of hospitals designed to serve patients that require intensive physical rehabilitation care. Patients are typically admitted to our critical illness recovery hospitals and rehabilitation hospitals from general acute care hospitals. Our outpatient rehabilitation segment consists of clinics that provide physical, occupational, and speech rehabilitation services. Our Concentra segment consists of occupational health centers that provide workers’ compensation injury care, physical therapy, and consumer health services as well as onsite clinics located at employer worksites that deliver occupational medicine services.
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Non-GAAP Measure
We believe that the presentation of Adjusted EBITDA, as defined below, is important to investors because Adjusted EBITDA is commonly used as an analytical indicator of performance by investors within the healthcare industry. Adjusted EBITDA is used by management to evaluate financial performance and determine resource allocation for each of our operating segments. Adjusted EBITDA is not a measure of financial performance under GAAP. Items excluded from Adjusted EBITDA are significant components in understanding and assessing financial performance. Adjusted EBITDA should not be considered in isolation or as an alternative to, or substitute for, net income, income from operations, cash flows generated by operations, investing or financing activities, or other financial statement data presented in the consolidated financial statements as indicators of financial performance or liquidity. Because Adjusted EBITDA is not a measurement determined in accordance with GAAP and is thus susceptible to varying definitions, Adjusted EBITDA as presented may not be comparable to other similarly titled measures of other companies.
We define Adjusted EBITDA as earnings excluding interest, income taxes, depreciation and amortization, gain (loss) on early retirement of debt, stock compensation expense, gain (loss) on sale of businesses, and equity in earnings (losses) of unconsolidated subsidiaries. We will refer to Adjusted EBITDA throughout the remainder of Management’s Discussion and Analysis of Financial Condition and Results of Operations.
The table below reconciles net income and income from operations to Adjusted EBITDA and should be referenced when we discuss Adjusted EBITDA:
 Three Months Ended September 30,Nine Months Ended September 30,
 2019202020192020
 (in thousands)
Net income$44,030 $104,457 $157,360 $242,391 
Income tax expense12,847 31,557 52,140 76,805 
Interest expense54,336 34,026 156,611 117,499 
Gain on sale of businesses— (5,143)(6,532)(12,690)
Equity in earnings of unconsolidated subsidiaries(6,950)(8,765)(18,710)(19,677)
Loss on early retirement of debt18,643 — 18,643 — 
Income from operations122,906 156,132 359,512 404,328 
Stock compensation expense:    
Included in general and administrative5,305 5,600 14,849 16,488 
Included in cost of services1,513 1,362 4,582 4,340 
Depreciation and amortization52,941 50,110 160,072 154,133 
Adjusted EBITDA$182,665 $213,204 $539,015 $579,289 

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Effects of the COVID-19 Pandemic on our Results of Operations
The continuing implications of the COVID-19 pandemic on our results of operations and overall financial performance remain uncertain. We have provided net operating revenues and certain operating statistics to assist readers in understanding how the COVID-19 pandemic impacted each of our segments during the three and nine months ended September 30, 2020. Please refer to our risk factors previously reported in our Annual Report on Form 10-K for the year ended December 31, 2019 and in our Quarterly Reports on Form 10-Q for the three months ended March 31, 2020 and June 30, 2020 for further discussion.
Critical Illness Recovery Hospital Segment. Our critical illness recovery hospitals are a key component of the inpatient hospital continuum of care. Both CMS and Congress acted to temporarily suspend certain regulations concerning length of stay requirements, which apply to our critical illness recovery hospitals, in order to facilitate the transfer of patients from general acute care hospitals (see “Regulatory Changes” for further discussion of the temporary suspension of regulations). This was done in order to expand hospital bed capacity to care for COVID-19 patients. COVID-19 has been prevalent in certain markets that we serve; as a result, our critical illness recovery hospitals have admitted patients with COVID-19 and we have faced the challenging task of treating those patients while also taking measures to protect our patients and staff members who do not have COVID-19. The pandemic has caused, and may continue to cause, disruptions in our critical illness recovery hospitals, which include, in some cases, the addition or reduction of beds, the creation of isolated units and spaces, temporary increases or restrictions on admissions, the incurrence of additional costs, staff illnesses, and the increased use of contract clinical labor.
The following table shows the trend in net operating revenues, patient day volume, and occupancy rates for each of the periods presented, as well as the number of critical illness recovery hospitals we owned at the end of each period.
Net Operating RevenuesPatient DaysOccupancy Rate
Number of Hospitals Owned(1)
20192020% Change20192020% Change2019202020192020
(in thousands, except percentages)
January$149,799 $163,238 9.0%86,23890,7835.3%69%69%96100
February145,586 165,375 13.6%80,80687,8448.7%71%72%96100
March162,149 171,908 6.0%91,08591,8310.8%73%70%96100
Three Months Ended March 31$457,534 $500,521 9.4%258,129270,4584.8%71%70%96100
April$156,231 $171,445 9.7%88,35790,7102.7%70%71%99100
May156,422 178,223 13.9%89,35095,1916.5%69%72%99100
June148,490 169,958 14.5%85,15390,9886.9%68%71%99100
Three Months Ended June 30$461,143 $519,626 12.7%262,860276,8895.3%69%72%99100
Six Months Ended June 30$918,677 $1,020,147 11.0%520,989547,3475.1%70%71%99100
July$151,416 $175,253 15.7%87,14394,1448.0%67%71%9999
August155,485 173,967 11.9%86,55393,9648.6%66%71%9999
September155,991 170,234 9.1%84,39390,9557.8%67%71%9999
Three Months Ended September 30$462,892 $519,454 12.2%258,089279,0638.1%67%71%9999
Nine Months Ended September 30$1,381,569 $1,539,601 11.4%779,078826,4106.1%69%71%9999
_______________________________________________________________________________
(1)    Represents the number of hospitals owned at the end of each period presented.

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Rehabilitation Hospital Segment. Our rehabilitation hospitals receive most of their admissions from general acute care hospitals. Both CMS and Congress acted to temporarily suspend certain regulations that govern admissions into our rehabilitation hospitals in order to facilitate the transfer of patients from general acute care hospitals and critical illness recovery hospitals (see “Regulatory Changes” for further discussion of the temporary suspension of regulations). This was done in order to expand hospital bed capacity to care for COVID-19 patients. COVID-19 has been prevalent in certain markets that we serve; as a result, our rehabilitation hospitals have admitted patients with COVID-19 and we have faced the challenging task of treating those patients while also taking measures to protect our patients and staff members who do not have COVID-19. The pandemic has caused, and will continue to cause, disruptions in our rehabilitation hospitals, which include, in some cases, the addition or reduction of beds, the creation of isolated units and spaces, temporary restrictions on admissions, the incurrence of additional costs, staff illnesses, and the increased use of contract clinical labor. At the beginning of the pandemic, elective surgeries at hospitals and other facilities were suspended, which reduced the need for inpatient rehabilitation services. Beginning in May, state governments and health departments began to ease these restrictions and hospitals began to perform elective surgeries again, which has since increased the need for the services provided by our rehabilitation hospitals.
The following table shows the trend in net operating revenues, patient day volume, and occupancy rates for each of the periods presented, as well as the number of rehabilitation hospitals we owned at the end of each period.
Net Operating RevenuesPatient DaysOccupancy Rate
Number of Hospitals Owned(1)
20192020% Change20192020% Change2019202020192020
(in thousands, except percentages)
January$50,615 $61,673 21.8%27,43432,11117.0%74%79%1719
February48,080 60,690 26.2%25,44231,81325.0%76%84%1719
March55,863 59,656 6.8%29,94030,6442.4%78%76%1819
Three Months Ended March 31$154,558 $182,019 17.8%82,81694,56814.2%76%79%1819
April$51,991 $45,878 (11.8)%28,26623,553(16.7)%76%61%1819
May56,019 57,815 3.2%29,73029,7870.2%75%73%1919
June52,364 64,974 24.1%28,52930,7417.8%73%78%1919
Three Months Ended June 30$160,374 $168,667 5.2%86,52584,081(2.8)%75%71%1919
Six Months Ended June 30$314,932 $350,686 11.4%169,341178,6495.5%76%75%1919
July$57,077 $62,312 9.2%30,05431,9866.4%75%81%1918
August58,072 63,673 9.6%30,22832,5187.6%75%83%1918
September58,220 62,090 6.6%29,17231,1766.9%75%82%1918
Three Months Ended September 30$173,369 $188,075 8.5%89,45495,6807.0%75%82%1918
Nine Months Ended September 30$488,301 $538,761 10.3%258,795274,3296.0%75%77%1918
_______________________________________________________________________________
(1)    Represents the number of hospitals owned at the end of each period presented.

Outpatient Rehabilitation Segment. Beginning in mid-March, state governments began implementing mandatory closures of non-essential or non-life sustaining businesses, restricting travel and individual activities outside of the home, closing schools, and mandating other social distancing measures. Additionally, hospitals and other facilities began to suspend elective surgeries. As a result, our outpatient rehabilitation clinics experienced significantly less patient visit volume due to a decline in patient referrals from physicians, a reduction in workers’ compensation injury visits resulting from the temporary closure of businesses, and the suspension of elective surgeries which would have required outpatient rehabilitation services. Beginning in May, state governments began to ease restrictions imposed on individuals and businesses. Further, most physician offices have reopened for routine office visits and hospitals and other facilities have begun to perform elective surgeries again, which has since increased the need for services provided by our outpatient rehabilitation clinics.

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The following table shows the trend in net operating revenues and patient visit volume for each of the periods presented, as well as the number of working days for each period.

Net Operating RevenuesVisits
Working Days(1)
20192020% Change20192020% Change20192020
(in thousands, except percentages)
January$83,185 $90,924 9.3%687,007757,17110.2%2222
February78,573 88,239 12.3%658,610739,06112.2%2020
March85,147 76,086 (10.6)%708,866626,433(11.6)%2122
Three Months Ended March 31$246,905 $255,249 3.4%2,054,4832,122,6653.3%6364
April$90,230 $49,084 (45.6)%762,914386,108(49.4)%2222
May90,272 51,186 (43.3)%759,829409,703(46.1)%2220
June81,389 66,868 (17.8)%680,762546,456(19.7)%2022
Three Months Ended June 30$261,891 $167,138 (36.2)%2,203,5051,342,267(39.1)%6464
Six Months Ended June 30$508,796 $422,387 (17.0)%4,257,9883,464,932(18.6)%127128
July$89,267 $77,793 (12.9)%754,102636,826(15.6)%2222
August90,687 79,034 (12.8)%743,813651,738(12.4)%2221
September85,376 83,215 (2.5)%706,413694,808(1.6)%2021
Three Months Ended September 30$265,330 $240,042 (9.5)%2,204,3281,983,372(10.0)%6464
Nine Months Ended September 30$774,126 $662,429 (14.4)%6,462,3165,448,304(15.7)%191192
_______________________________________________________________________________
(1)    Represents the number of days in which normal business operations were conducted during the periods presented.
Concentra Segment. Beginning in mid-March, state governments began placing significant restrictions on businesses and mandating closures of non-essential or non-life sustaining businesses, causing many employers to furlough their workforce and temporarily cease or significantly reduce their operations. These actions have had significant effects on our patient visit volumes. Beginning in May, state governments began to ease restrictions imposed on businesses and employers began to increase their workforce, which has since resulted in an increased need for our occupational health services.
The following table shows the trend in net operating revenues and patient visit volume for each of the periods presented, as well as the number of working days for each period.
Net Operating RevenuesVisits
Working Days(1)
20192020% Change20192020% Change20192020
(in thousands, except percentages)
January$133,507 $141,236 5.8%985,5981,032,0694.7%2222
February126,309 133,690 5.8%919,065965,7415.1%2020
March136,505 123,609 (9.4)%1,006,944879,585(12.6)%2122
Three Months Ended March 31$396,321 $398,535 0.6%2,911,6072,877,395(1.2)%6364
April$140,050 $91,178 (34.9)%1,040,543610,555(41.3)%2222
May143,183 99,228 (30.7)%1,073,763674,629(37.2)%2220
June130,218 121,932 (6.4)%988,783865,896(12.4)%2022
Three Months Ended June 30$413,451 $312,338 (24.5)%3,103,0892,151,080(30.7)%6464
Six Months Ended June 30$809,772 $710,873 (12.2)%6,014,6965,028,475(16.4)%127128
July$142,385 $132,465 (7.0)%1,057,809930,427(12.0)%2222
August144,452 130,291 (9.8)%1,087,165933,555(14.1)%2221
September135,063 129,103 (4.4)%1,005,929963,065(4.3)%2021
Three Months Ended September 30$421,900 $391,859 (7.1)%3,150,9032,827,047(10.3)%6464
Nine Months Ended September 30$1,231,672 $1,102,732 (10.5)%9,165,5997,855,522(14.3)%191192
_______________________________________________________________________________
(1)    Represents the number of days in which normal business operations were conducted during the periods presented.


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Please refer to “Summary Financial Results” and “Results of Operations” for further discussion of our segment performance measures for the three and nine months ended September 30, 2019 and 2020. Please refer to “Operating Statistics” for further discussion regarding the uses and calculations of the metrics provided above, as well as the operating statistics data for each segment for the three and nine months ended September 30, 2019 and 2020.
The continued uncertainty of the potential impact of the COVID-19 pandemic on the healthcare sector could have a materially adverse impact our business, results of operations, and overall financial performance in future periods. See Item 1A. “Risk Factors” of our Quarterly Reports on Form 10-Q for the three months ended March 31, 2020 and June 30, 2020 for further discussion of the possible impact of the COVID-19 pandemic on our business.
Other Significant Events
Purchase of Concentra Interest
On January 1, 2020, Select, WCAS, and DHHC entered into an agreement pursuant to which Select acquired approximately 17.2% of the outstanding membership interests of Concentra Group Holdings Parent on a fully diluted basis from WCAS, DHHC, and other equity holders of Concentra Group Holdings Parent for approximately $338.4 million.
On February 1, 2020, Select, WCAS and DHHC entered into an agreement pursuant to which Select acquired an additional 1.4% of the outstanding membership interests of Concentra Group Holdings Parent on a fully diluted basis from WCAS, DHHC, and other equity holders of Concentra Group Holdings Parent for approximately $27.8 million.
Following these purchases, Select owns approximately 66.6% of the outstanding membership interests of Concentra Group Holdings Parent on a fully diluted basis and approximately 68.8% of the outstanding Class A membership interests of Concentra Group Holdings Parent. These purchases were in lieu of, and are considered to be, the exercise of the first put right provided to certain equity holders under the terms of the Concentra LLC Agreement.
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Summary Financial Results
Three Months Ended September 30, 2020
For the three months ended September 30, 2020, our net operating revenues increased 2.2% to $1,423.9 million, compared to $1,393.3 million for the three months ended September 30, 2019. Income from operations increased 27.0% to $156.1 million for the three months ended September 30, 2020, compared to $122.9 million for the three months ended September 30, 2019.
Net income increased 137.2% to $104.5 million for the three months ended September 30, 2020, compared to $44.0 million for the three months ended September 30, 2019. Net income included pre-tax gains on sales of businesses of $5.1 million for the three months ended September 30, 2020. Net income included pre-tax losses on early retirement of debt of $18.6 million for the three months ended September 30, 2019.
Adjusted EBITDA increased 16.7% to $213.2 million for the three months ended September 30, 2020, compared to $182.7 million for the three months ended September 30, 2019. Our Adjusted EBITDA margin was 15.0% for the three months ended September 30, 2020, compared to 13.1% for the three months ended September 30, 2019.
The following tables reconcile our segment performance measures to our consolidated operating results:
 Three Months Ended September 30, 2020
 Critical Illness Recovery HospitalRehabilitation HospitalOutpatient
Rehabilitation
ConcentraOtherTotal
(in thousands)
Net operating revenues$519,454 $188,075 $240,042 $391,859 $84,439 $1,423,869 
Operating expenses(430,624)(143,438)(209,419)(312,175)(120,811)(1,216,467)
Depreciation and amortization(12,521)(6,910)(7,231)(21,083)(2,365)(50,110)
Other operating income— — — 357 (1,517)(1,160)
Income (loss) from operations$76,309 $37,727 $23,392 $58,958 $(40,254)$156,132 
Depreciation and amortization12,521 6,910 7,231 21,083 2,365 50,110 
Stock compensation expense— — — 506 6,456 6,962 
Adjusted EBITDA$88,830 $44,637 $30,623 $80,547 $(31,433)$213,204 
Adjusted EBITDA margin17.1 %23.7 %12.8 %20.6 %N/M15.0 %
 Three Months Ended September 30, 2019
 Critical Illness Recovery HospitalRehabilitation HospitalOutpatient
Rehabilitation
ConcentraOtherTotal
(in thousands)
Net operating revenues$462,892 $173,369 $265,330 $421,900 $69,852 $1,393,343 
Operating expenses(405,645)(136,589)(225,290)(344,989)(104,983)(1,217,496)
Depreciation and amortization(12,484)(7,234)(6,887)(23,989)(2,347)(52,941)
Income (loss) from operations$44,763 $29,546 $33,153 $52,922 $(37,478)$122,906 
Depreciation and amortization12,484 7,234 6,887 23,989 2,347 52,941 
Stock compensation expense— — — 768 6,050 6,818 
Adjusted EBITDA$57,247 $36,780 $40,040 $77,679 $(29,081)$182,665 
Adjusted EBITDA margin12.4 %21.2 %15.1 %18.4 %N/M13.1 %
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The following table summarizes changes in segment performance measures for the three months ended September 30, 2020, compared to the three months ended September 30, 2019:
 Critical Illness Recovery HospitalRehabilitation HospitalOutpatient
Rehabilitation
ConcentraOtherTotal
Change in net operating revenues12.2 %8.5 %(9.5)%(7.1)%20.9 %2.2 %
Change in income from operations70.5 %27.7 %(29.4)%11.4 %N/M27.0 %
Change in Adjusted EBITDA55.2 %21.4 %(23.5)%3.7 %N/M16.7 %
_______________________________________________________________________________
N/M —     Not meaningful.

Nine Months Ended September 30, 2020
For the nine months ended September 30, 2020, our net operating revenues were $4,071.2 million, compared to $4,079.3 million for the nine months ended September 30, 2019. Income from operations increased 12.5% to $404.3 million for the nine months ended September 30, 2020, compared to $359.5 million for the nine months ended September 30, 2019. For the nine months ended September 30, 2020, income from operations included other operating income of $53.8 million related to the recognition of payments received under the Provider Relief Fund for loss of revenue and health care related expenses attributable to COVID-19. Refer to Note 14 – CARES Act for further information.
Net income increased 54.0% to $242.4 million for the nine months ended September 30, 2020, compared to $157.4 million for the nine months ended September 30, 2019. Net income included pre-tax gains on sales of businesses of $12.7 million for the nine months ended September 30, 2020. Net income included pre-tax losses on early retirement of debt of $18.6 million and a pre-tax gain on sale of businesses of $6.5 million for the nine months ended September 30, 2019.
Adjusted EBITDA increased 7.5% to $579.3 million for the nine months ended September 30, 2020, compared to $539.0 million for the nine months ended September 30, 2019. Our Adjusted EBITDA margin was 14.2% for the nine months ended September 30, 2020, compared to 13.2% for the nine months ended September 30, 2019.
The following tables reconcile our segment performance measures to our consolidated operating results:
 Nine Months Ended September 30, 2020
 Critical Illness Recovery HospitalRehabilitation HospitalOutpatient
Rehabilitation
ConcentraOtherTotal
(in thousands)
Net operating revenues$1,539,601 $538,761 $662,429 $1,102,732 $227,696 $4,071,219 
Operating expenses(1,272,458)(427,950)(610,966)(922,342)(332,870)(3,566,586)
Depreciation and amortization(38,749)(20,704)(21,643)(65,827)(7,210)(154,133)
Other operating income— — — 1,146 52,682 53,828 
Income (loss) from operations$228,394 $90,107 $29,820 $115,709 $(59,702)$404,328 
Depreciation and amortization38,749 20,704 21,643 65,827 7,210 154,133 
Stock compensation expense— — — 1,974 18,854 20,828 
Adjusted EBITDA$267,143 $110,811 $51,463 $183,510 $(33,638)$579,289 
Adjusted EBITDA margin17.4 %20.6 %7.8 %16.6 %N/M14.2 %
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 Nine Months Ended September 30, 2019
 Critical Illness Recovery HospitalRehabilitation HospitalOutpatient
Rehabilitation
ConcentraOtherTotal
(in thousands)
Net operating revenues$1,381,569 $488,301 $774,126 $1,231,672 $203,670 $4,079,338 
Operating expenses(1,187,186)(395,756)(662,511)(1,013,950)(300,351)(3,559,754)
Depreciation and amortization(38,430)(20,332)(20,910)(73,372)(7,028)(160,072)
Income (loss) from operations$155,953 $72,213 $90,705 $144,350 $(103,709)$359,512 
Depreciation and amortization38,430 20,332 20,910 73,372 7,028 160,072 
Stock compensation expense— — — 2,302 17,129 19,431 
Adjusted EBITDA$194,383 $92,545 $111,615 $220,024 $(79,552)$539,015 
Adjusted EBITDA margin14.1 %19.0 %14.4 %17.9 %N/M13.2 %
The following table summarizes changes in segment performance measures for the nine months ended September 30, 2020, compared to the nine months ended September 30, 2019:
 Critical Illness Recovery HospitalRehabilitation HospitalOutpatient
Rehabilitation
ConcentraOtherTotal
Change in net operating revenues11.4 %10.3 %(14.4)%(10.5)%11.8 %(0.2)%
Change in income from operations46.5 %24.8 %(67.1)%(19.8)%N/M12.5 %
Change in Adjusted EBITDA37.4 %19.7 %(53.9)%(16.6)%N/M7.5 %
_______________________________________________________________________________
N/M —     Not meaningful.

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Regulatory Changes
Our Annual Report on Form 10-K for the year ended December 31, 2019, filed with the SEC on February 20, 2020, contains a detailed discussion of the regulations that affect our business in Part I — Business — Government Regulations. The following is a discussion of some of the more significant healthcare regulatory changes that have affected our financial performance in the periods covered by this report or are likely to affect our financial performance and financial condition in the future. The information below should be read in conjunction with the more detailed discussion of regulations contained in our Form 10-K.
Medicare Reimbursement
The Medicare program reimburses healthcare providers for services furnished to Medicare beneficiaries, which are generally persons age 65 and older, those who are chronically disabled, and those suffering from end stage renal disease. The program is governed by the Social Security Act of 1965 and is administered primarily by HHS and CMS. Net operating revenues generated directly from the Medicare program represented approximately 25% of our net operating revenues for the nine months ended September 30, 2020, and 26% of our net operating revenues for the year ended December 31, 2019.
Federal Health Care Program Changes in Response to the COVID-19 Pandemic
On January 31, 2020, HHS declared a public health emergency under section 319 of the Public Health Service Act, 42 U.S.C. § 247d, in response to the COVID-19 outbreak in the United States. The HHS Secretary renewed the public health emergency determination for 90-day periods effective on April 26, 2020, July 25, 2020, and October 23, 2020. On March 13, 2020, President Trump declared a national emergency due to the COVID-19 pandemic and the HHS Secretary authorized the waiver or modification of certain requirements under the Medicare, Medicaid and Children’s Health Insurance Program (“CHIP”) pursuant to section 1135 of the Social Security Act. Under this authority, CMS issued a number of blanket waivers that excuse health care providers or suppliers from specific program requirements. The following blanket waivers, while in effect, may impact our results of operations:
i.Inpatient rehabilitation facilities (“IRFs”), IRF units, and hospitals and units applying to be classified as IRFs, can exclude patients admitted solely to respond to the emergency from the calculation of the “60 percent rule” thresholds to receive payment as an IRF.
ii.Long-term care hospitals (“LTCHs”) are exempt from the greater-than-25-day average length of stay requirement for all cost reporting periods that include the COVID-19 public health emergency period. Hospitals seeking LTCH classification can exclude patient stays from the greater-than-25-day average length of stay requirement where the patient was admitted or discharged to meet the demands of the COVID-19 public health emergency.
iii.Medicare expanded the types of health care professionals who can furnish telehealth services to include all those who are eligible to bill Medicare for their professional services. This allows health care professionals who were previously ineligible to furnish and bill for Medicare telehealth services, including physical therapists, occupational therapists, speech language pathologists, and others, to receive payment for Medicare telehealth services.
iv.Medicare will not require out-of-state physician and non-physician practitioners to be licensed in the state where they are providing services when they are licensed in another state, subject to certain conditions and state or local licensure requirements.
v.Many requirements under the hospital conditions of participation (“CoPs”) are waived during the emergency period to give hospitals more flexibility in treating COVID-19 patients.
vi.Hospitals can operate temporary expansion locations without meeting the provider-based entity requirements or certain requirements in the physical environment CoP for hospitals during the emergency. This waiver also allows hospitals to change the status of their current provider-based department locations to meet patient needs as part of the state or local pandemic plan.
vii.IRFs, LTCHs and certain other providers did not need to submit quality data to Medicare for October 1, 2019 through June 30, 2020 to comply with the quality reporting programs.
viii.The HHS Secretary waived sanctions under the physician self-referral law (i.e., Stark law) for certain types of remuneration and referral arrangements that are related to a COVID-19 purpose. The Office of the Inspector General (“OIG”) will also exercise enforcement discretion to not impose administrative sanctions under the federal anti-kickback statute for many payments covered by the Stark law waivers.
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CMS also approved section 1135 waivers for 54 state Medicaid programs (including the District of Columbia, Puerto Rico, and other territories), 50 temporary changes to Medicaid or CHIP state plan amendments, 2 traditional changes to Medicaid state plan amendments, and section 1115 waivers for 7 state Medicaid demonstration projects addressing the COVID-19 public health emergency. CMS will consider specific waiver requests from providers and suppliers. We have submitted one or more specific waiver requests to make it easier for our operators or referral partners to treat COVID-19 patients, and we may submit others in the future.
Pursuant to the Coronavirus Preparedness and Response Supplemental Appropriations Act, Public Law 116-123, CMS has waived Medicare telehealth payment requirements during the emergency so that beneficiaries in all areas of the country (not just rural areas) can receive telehealth services, including in their homes, beginning on March 6, 2020. CMS issued additional waivers to permit more than 130 additional services to be furnished by telehealth, allow physicians to monitor patient services remotely, and fulfill face-to-face requirements in IRFs.
In addition to these agency actions, the CARES Act was enacted on March 27, 2020. It provides additional waivers, reimbursement, grants and other funds to assist health care providers during the COVID-19 public health emergency. Some of the CARES Act provisions that may impact our operations include:
i.$100 billion in appropriations for the Public Health and Social Services Emergency Fund to be used for preventing, preparing, and responding to the coronavirus, and for reimbursing “eligible health care providers for health care related expenses or lost revenues that are attributable to coronavirus.” The Paycheck Protection Program and Health Care Enhancement Act, Public Law 116-139, added $75 billion to this fund. HHS has allocated three general distributions from the fund for payments to Medicare providers. The Phase 1 General Distribution included $30 billion for health care providers that received Medicare fee-for-service payments in 2019. Another $20 billion was distributed to Medicare providers in a manner that makes the entire $50 billion Phase 1 General Distribution proportional to each provider’s share of 2018 net patient revenue. The Phase 2 General Distribution allocated $18 billion for providers in state Medicaid/CHIP programs, Medicaid managed care plans, dentists, and certain Medicare providers who did not receive a Phase 1 General Distribution payment. The Phase 3 General Distribution includes $20 billion for providers to apply for if they suffered financial losses caused by COVID-19 or if they were previously ineligible for a general distribution. The remainder of the COVID-19 related appropriations to the Public Health and Social Services Emergency Fund is for targeted allocations to providers in high impact COVID-19 areas ($22 billion), rural providers (approximately $11.3 billion), skilled nursing facilities (approximately $7.4 billion), safety net hospitals (approximately $14.7 billion), Indian Health Service ($500 million), and unspecified allocations for providers treating uninsured COVID-19 patients.
ii.Expansion of the Accelerated and Advance Payment Program to advance three months of payments to Medicare providers. CMS has the ability to recoup the advanced payments through future Medicare claims. Section 2501 of the Continuing Appropriations Act, 2021 and Other Extensions Act, Public Law 116-159, modified the terms of repayment so that a provider can request no recoupment for one year after the advanced payment was issued, followed by a 25% offset the next 11 months, and a 50% offset the last 6 months. Any amounts that remain unpaid after 29 months will be subject to a 4% interest rate (instead of 10.25%).
iii.Temporary suspension of the 2% cut to Medicare payments due to sequestration so that, for the period of May 1, 2020 to December 31, 2020, the Medicare program will be exempt from any sequestration order.
iv.Two waivers of Medicare statutory requirements regarding site neutral payment to LTCHs. The first waives the LTCH discharge payment percentage requirement (i.e., 50% rule) for the cost reporting period(s) that include the emergency period. The second waives application of the site neutral payment rate so that all LTCH cases admitted during the emergency period will be paid the LTCH-PPS standard federal rate.
v.Waiver of the IRF 3-hour rule so that IRF services provided during the public health emergency period do not need to meet the coverage requirement that patients receive at least 3 hours of therapy a day or 15 hours of therapy per week.
vi.Broader waiver authority for HHS under section 1135 of the Social Security Act to issue additional telehealth waivers.
The CARES Act also provides for a 20% increase in the payment weight for Medicare payments to hospitals paid under the inpatient hospital prospective payment system (“IPPS”) for treating COVID-19 patients. We are monitoring developments related to this provision, in case CMS provides a similar payment add-on for LTCHs and IRFs.

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Medicare Reimbursement of LTCH Services
The following is a summary of significant regulatory changes to the Medicare prospective payment system for our critical illness recovery hospitals, which are certified by Medicare as LTCHs, which have affected our results of operations, as well as the policies and payment rates that may affect our future results of operations. Medicare payments to our critical illness recovery hospitals are made in accordance with the long-term care hospital prospective payment system (“LTCH-PPS”).
Fiscal Year 2019. On August 17, 2018, CMS published the final rule updating policies and payment rates for the LTCH-PPS for fiscal year 2019 (affecting discharges and cost reporting periods beginning on or after October 1, 2018 through September 30, 2019). Certain errors in the final rule were corrected in a document published October 3, 2018. The standard federal rate was set at $41,559, an increase from the standard federal rate applicable during fiscal year 2018 of $41,415. The update to the standard federal rate for fiscal year 2019 included a market basket increase of 2.9%, less a productivity adjustment of 0.8%, and less a reduction of 0.75% mandated by the ACA. The standard federal rate also included an area wage budget neutrality factor of 0.999215 and a temporary, one-time budget neutrality adjustment of 0.990878 in connection with the elimination of the 25 Percent Rule. The fixed-loss amount for high cost outlier cases paid under LTCH-PPS was set at $27,121, a decrease from the fixed-loss amount in the 2018 fiscal year of $27,381. The fixed-loss amount for high cost outlier cases paid under the site-neutral payment rate was set at $25,743, a decrease from the fixed-loss amount in the 2018 fiscal year of $26,537.
Fiscal Year 2020. On August 16, 2019, CMS published the final rule updating policies and payment rates for the LTCH-PPS for fiscal year 2020 (affecting discharges and cost reporting periods beginning on or after October 1, 2019 through September 30, 2020). Certain errors in the final rule were corrected in a document published October 8, 2019. The standard federal rate was set at $42,678, an increase from the standard federal rate applicable during fiscal year 2019 of $41,559. The update to the standard federal rate for fiscal year 2020 included a market basket increase of 2.9%, less a productivity adjustment of 0.4%. The standard federal rate also included an area wage budget neutrality factor of 1.0020203 and a temporary, one-time budget neutrality adjustment of 0.999858 in connection with the elimination of the 25 Percent Rule. The fixed-loss amount for high cost outlier cases paid under LTCH-PPS was set at $26,778, a decrease from the fixed-loss amount in the 2019 fiscal year of $27,121. The fixed-loss amount for high cost outlier cases paid under the site-neutral payment rate was set at $26,552, an increase from the fixed-loss amount in the 2019 fiscal year of $25,743. For LTCH discharges occurring in cost reporting periods beginning in FY 2020, site neutral payment rate cases will begin to be paid fully on the site neutral payment rate, rather than the transitional blended rate. However, the CARES Act waives the site neutral payment rate for patients admitted during such coronavirus emergency period and in response to the public health emergency, as discussed above.
Fiscal Year 2021. On September 18, 2020, CMS published the final rule updating policies and payment rates for the LTCH-PPS for fiscal year 2021 (affecting discharges and cost reporting periods beginning on or after October 1, 2020 through September 30, 2021). The standard federal rate for fiscal year 2021 was set at $43,755, an increase from the standard federal rate applicable during fiscal year 2020 of $42,678. The update to the standard federal rate for fiscal year 2021 included a market basket increase of 2.3% with no productivity adjustment. The standard federal rate also included an area wage budget neutrality factor of 1.0016837 and a permanent, one-time budget neutrality adjustment of 1.000517 in connection with the elimination of the 25 Percent Rule. The fixed-loss amount for high cost outlier cases paid under LTCH-PPS was set at $27,195, an increase from the fixed-loss amount in the 2020 fiscal year of $26,778. The fixed-loss amount for high cost outlier cases paid under the site-neutral payment rate was set at $29,051, an increase from the fixed-loss amount in the 2020 fiscal year of $26,552.
Medicare Reimbursement of IRF Services
The following is a summary of significant regulatory changes to the Medicare prospective payment system for our rehabilitation hospitals, which are certified by Medicare as IRFs, which have affected our results of operations, as well as the policies and payment rates that may affect our future results of operations. Medicare payments to our rehabilitation hospitals are made in accordance with the inpatient rehabilitation facility prospective payment system (“IRF-PPS”).
Fiscal Year 2019. On August 6, 2018, CMS published the final rule updating policies and payment rates for the IRF-PPS for fiscal year 2019 (affecting discharges and cost reporting periods beginning on or after October 1, 2018 through September 30, 2019). The standard payment conversion factor for discharges for fiscal year 2019 was set at $16,021, an increase from the standard payment conversion factor applicable during fiscal year 2018 of $15,838. The update to the standard payment conversion factor for fiscal year 2019 included a market basket increase of 2.9%, less a productivity adjustment of 0.8%, and less a reduction of 0.75% mandated by the ACA. CMS increased the outlier threshold amount for fiscal year 2019 to $9,402 from $8,679 established in the final rule for fiscal year 2018.


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Fiscal Year 2020. On August 8, 2019, CMS published the final rule updating policies and payment rates for the IRF-PPS for fiscal year 2020 (affecting discharges and cost reporting periods beginning on or after October 1, 2019 through September 30, 2020). The standard payment conversion factor for discharges for fiscal year 2020 was set at $16,489, an increase from the standard payment conversion factor applicable during fiscal year 2019 of $16,021. The update to the standard payment conversion factor for fiscal year 2020 included a market basket increase of 2.9%, less a productivity adjustment of 0.4%. CMS decreased the outlier threshold amount for fiscal year 2020 to $9,300 from $9,402 established in the final rule for fiscal year 2019.
Fiscal Year 2021. On August 10, 2020, CMS published the final rule updating policies and payment rates for the IRF-PPS for fiscal year 2021 (affecting discharges and cost reporting periods beginning on or after October 1, 2020 through September 30, 2021). The standard payment conversion factor for discharges for fiscal year 2021 was set at $16,856, an increase from the standard payment conversion factor applicable during fiscal year 2020 of $16,489. The update to the standard payment conversion factor for fiscal year 2021 included a market basket increase of 2.4% with no productivity adjustment. CMS decreased the outlier threshold amount for fiscal year 2021 to $7,906 from $9,300 established in the final rule for fiscal year 2020.
Medicare Reimbursement of Outpatient Rehabilitation Clinic Services
Outpatient rehabilitation providers enroll in Medicare as a rehabilitation agency, a clinic, or a public health agency. The Medicare program reimburses outpatient rehabilitation providers based on the Medicare physician fee schedule. For services provided in 2017 through 2019, a 0.5% update was applied each year to the fee schedule payment rates, subject to an adjustment beginning in 2019 under the Merit-Based Incentive Payment System (“MIPS”). In 2019, CMS added physical and occupational therapists to the list of MIPS eligible clinicians. For these therapists in private practice, payments under the fee schedule are subject to adjustment in a later year based on their performance in MIPS according to established performance standards. Calendar year 2021 is the first year that payments are adjusted, based upon the therapist’s performance under MIPS in 2019. Providers in facility-based outpatient therapy settings are excluded from MIPS eligibility and therefore not subject to this payment adjustment. For services provided in 2020 through 2025, a 0.0% percent update will be applied each year to the fee schedule payment rates, subject to adjustments under MIPS and the alternative payment models (“APMs”). In 2026 and subsequent years, eligible professionals participating in APMs who meet certain criteria would receive annual updates of 0.75%, while all other professionals would receive annual updates of 0.25%.
Each year from 2019 through 2024 eligible clinicians who receive a significant share of their revenues through an advanced APM (such as accountable care organizations or bundled payment arrangements) that involves risk of financial losses and a quality measurement component will receive a 5% bonus. The bonus payment for APM participation is intended to encourage participation and testing of new APMs and to promote the alignment of incentives across payors.
In the 2020 Medicare physician fee schedule final rule, CMS revised coding, documentation guidelines, and increased the valuation for evaluation and management (“E/M”) office visit codes, beginning in 2021. Because the Medicare physician fee schedule is budget-neutral, any revaluation of E/M services that will increase spending by more than $20 million will require a budget neutrality adjustment. To increase values for the E/M codes while maintaining budget neutrality under the fee schedule, CMS will cut the values of other codes to make up the difference, beginning in 2021. In the 2021 Medicare physician fee schedule proposed rule, CMS announced these cuts to Medicare payments, including a proposed 9% cut to physical and occupational therapy services in 2021. Many providers have opposed the proposed cuts. Legislation was introduced in Congress that, if enacted, would waive the budget neutrality requirement with respect to the E/M codes for 2021 in order to avoid or minimize cuts to other code values. CMS is expected to release the 2021 final rule in November 2020 with final estimates regarding the impact on Medicare payments for physical and occupational therapy services.
Modifiers to Identify Services of Physical Therapy Assistants or Occupational Therapy Assistants
In the Medicare Physician Fee Schedule final rule for calendar year 2019, CMS established two new modifiers (CQ and CO) to identify services furnished in whole or in part by physical therapy assistants (“PTAs”) or occupational therapy assistants (“OTAs”). These modifiers were mandated by the Bipartisan Budget Act of 2018, which requires that claims for outpatient therapy services furnished in whole or part by therapy assistants on or after January 1, 2020 include the appropriate modifier. CMS intends to use these modifiers to implement a payment differential that would reimburse services provided by PTAs and OTAs at 85% of the fee schedule rate beginning on January 1, 2022. In the final 2020 Medicare physician fee schedule rule, CMS clarified that when the physical therapist is involved for the entire duration of the service and the PTA provides skilled therapy alongside the physical therapist, the CQ modifier is not required. Also, when the same service (code) is furnished separately by the physical therapist and PTA, CMS will apply the de minimis standard to each 15-minute unit of codes, not on the total physical therapist and PTA time of the service, allowing the separate reporting, on two different claim lines, of the number of units to which the new modifiers apply and the number of units to which the modifiers do not apply.
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Operating Statistics
The following table sets forth operating statistics for each of our segments for the periods presented. The operating statistics reflect data for the period of time we managed these operations. Our operating statistics include metrics we believe provide relevant insight about the number of facilities we operate, volume of services we provide to our patients, and average payment rates for services we provide. These metrics are utilized by management to monitor trends and performance in our businesses and therefore may be important to investors because management may assess our performance based in part on such metrics. Other healthcare providers may present similar statistics, and these statistics are susceptible to varying definitions. Our statistics as presented may not be comparable to other similarly titled statistics of other companies.
 Three Months Ended September 30,Nine Months Ended September 30,
 2019202020192020
Critical illness recovery hospital data:    
Number of hospitals owned—start of period99 100 96 100 
Number of hospitals acquired— — — 
Number of hospitals closed/sold— (1)— (1)
Number of hospitals owned—end of period99 99 99 99 
Number of hospitals managed—end of period
Total number of hospitals (all)—end of period100 100 100 100 
Available licensed beds(1)
4,230 4,250 4,230 4,250 
Admissions(1)(2)
9,051 9,380 27,679 28,080 
Patient days(1)(3)
258,089 279,063 779,078 826,410 
Average length of stay (days)(1)(4)
28 30 28 30 
Net revenue per patient day(1)(5)
$1,773 $1,845 $1,757 $1,850 
Occupancy rate(1)(6)
67 %71 %69 %71 %
Percent patient days—Medicare(1)(7)
49 %43 %51 %45 %
Rehabilitation hospital data:
Number of hospitals owned—start of period19 19 17 19 
Number of hospital start-ups— — — 
Number of hospitals closed/sold— (1)— (1)
Number of hospitals owned—end of period19 18 19 18 
Number of hospitals managed—end of period10 11 10 11 
Total number of hospitals (all)—end of period29 29 29 29 
Available licensed beds(1)
1,309 1,267 1,309 1,267 
Admissions(1)(2)
6,400 6,443 18,253 18,489 
Patient days(1)(3)
89,454 95,680 258,795 274,329 
Average length of stay (days)(1)(4)
14 15 14 15 
Net revenue per patient day(1)(5)
$1,724 $1,775 $1,665 $1,777 
Occupancy rate(1)(6)
75 %82 %75 %77 %
Percent patient days—Medicare(1)(7)
53 %48 %51 %48 %
Outpatient rehabilitation data:  
Number of clinics owned—start of period1,419 1,475 1,423 1,461 
Number of clinics acquired17 
Number of clinic start-ups14 18 36 43 
Number of clinics closed/sold(7)(5)(47)(19)
Number of clinics owned—end of period1,429 1,493 1,429 1,493 
Number of clinics managed—end of period278 284 278 284 
Total number of clinics (all)—end of period1,707 1,777 1,707 1,777 
Number of visits(1)(8)
2,204,328 1,983,372 6,462,316 5,448,304 
Net revenue per visit(1)(9)
$103 $104 $103 $105 
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 Three Months Ended September 30,Nine Months Ended September 30,
 2019202020192020
Concentra data:
Number of centers owned—start of period526 522 524 521 
Number of centers acquired
Number of center start-ups— — 
Number of centers closed/sold(4)(2)(7)(5)
Number of centers owned—end of period523 523 523 523 
Number of onsite clinics operated—end of period131 133 131 133 
Number of CBOCs owned—end of period32 — 32 — 
Number of visits(1)(8)
3,150,903 2,827,047 9,165,599 7,855,522 
Net revenue per visit(1)(9)
$120 $121 $122 $123 
_______________________________________________________________________________
(1)Data excludes locations managed by the Company. For purposes of our Concentra segment, onsite clinics and community-based outpatient clinics are excluded.
(2)Represents the number of patients admitted to our hospitals during the periods presented.
(3)Each patient day represents one patient occupying one bed for one day during the periods presented.
(4)Represents the average number of days in which patients were admitted to our hospitals. Average length of stay is calculated by dividing the number of patient days, as presented above, by the number of patients discharged from our hospitals during the periods presented.
(5)Represents the average amount of revenue recognized for each patient day. Net revenue per patient day is calculated by dividing patient service revenues, excluding revenues from certain other ancillary and outpatient services provided at our hospitals, by the total number of patient days.
(6)Represents the portion of our hospitals being utilized for patient care during the periods presented. Occupancy rate is calculated using the number of patient days, as presented above, divided by the total number of bed days available during the period. Bed days available is derived by adding the daily number of available licensed beds for each of the periods presented.
(7)Represents the portion of our patient days which are paid by Medicare. The Medicare patient day percentage is calculated by dividing the total number of patient days which are paid by Medicare by the total number of patient days, as presented above.
(8)Represents the number of visits in which patients were treated at our outpatient rehabilitation clinics and Concentra centers during the periods presented.
(9)Represents the average amount of revenue recognized for each patient visit. Net revenue per visit is calculated by dividing patient service revenue, excluding revenues from certain other ancillary services, by the total number of visits.
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Results of Operations
The following table outlines selected operating data as a percentage of net operating revenues for the periods indicated:
 Three Months Ended September 30,Nine Months Ended September 30,
 2019202020192020
Net operating revenues100.0 %100.0 %100.0 %100.0 %
Costs and expenses:
Cost of services, exclusive of depreciation and amortization(1)
84.9 82.9 84.9 85.1 
General and administrative2.5 2.5 2.3 2.5 
Depreciation and amortization3.8 3.5 4.0 3.8 
Total costs and expenses91.2 88.9 91.2 91.4 
Other operating income— (0.1)— 1.3 
Income from operations8.8 11.0 8.8 9.9 
Loss on early retirement of debt(1.3)— (0.5)— 
Equity in earnings of unconsolidated subsidiaries0.5 0.6 0.5 0.5 
Gain on sale of businesses— 0.4 0.2 0.3 
Interest expense(3.9)(2.4)(3.9)(2.9)
Income before income taxes4.1 9.6 5.1 7.8 
Income tax expense0.9 2.3 1.2 1.8 
Net income3.2 7.3 3.9 6.0 
Net income attributable to non-controlling interests1.0 1.9 1.0 1.5 
Net income attributable to Select Medical Holdings Corporation2.2 %5.4 %2.9 %4.5 %
_______________________________________________________________________________
(1)Cost of services includes salaries, wages and benefits, operating supplies, lease and rent expense, and other operating costs.

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The following table summarizes selected financial data by segment for the periods indicated:
 Three Months Ended September 30,Nine Months Ended September 30,
 20192020% Change20192020% Change
 (in thousands, except percentages)
Net operating revenues:      
Critical illness recovery hospital
$462,892 $519,454 12.2 %$1,381,569 $1,539,601 11.4 %
Rehabilitation hospital
173,369 188,075 8.5 488,301 538,761 10.3 
Outpatient rehabilitation
265,330 240,042 (9.5)774,126 662,429 (14.4)
Concentra
421,900 391,859 (7.1)1,231,672 1,102,732 (10.5)
Other(1)
69,852 84,439 20.9 203,670 227,696 11.8 
Total Company$1,393,343 $1,423,869 2.2 %$4,079,338 $4,071,219 (0.2)%
Income (loss) from operations:      
Critical illness recovery hospital
$44,763 $76,309 70.5 %$155,953 $228,394 46.5 %
Rehabilitation hospital
29,546 37,727 27.7 72,213 90,107 24.8 
Outpatient rehabilitation
33,153 23,392 (29.4)90,705 29,820 (67.1)
Concentra(2)
52,922 58,958 11.4 144,350 115,709 (19.8)
Other(1)(2)
(37,478)(40,254)N/M(103,709)(59,702)N/M
Total Company$122,906 $156,132 27.0 %$359,512 $404,328 12.5 %
Adjusted EBITDA:      
Critical illness recovery hospital
$57,247 $88,830 55.2 %$194,383 $267,143 37.4 %
Rehabilitation hospital
36,780 44,637 21.4 92,545 110,811 19.7 
Outpatient rehabilitation
40,040 30,623 (23.5)111,615 51,463 (53.9)
Concentra(2)
77,679 80,547 3.7 220,024 183,510 (16.6)
Other(1)(2)
(29,081)(31,433)N/M(79,552)(33,638)N/M
Total Company$182,665 $213,204 16.7 %$539,015 $579,289 7.5 %
Adjusted EBITDA margins:      
Critical illness recovery hospital
12.4 %17.1 % 14.1 %17.4 % 
Rehabilitation hospital
21.2 23.7 19.0 20.6 
Outpatient rehabilitation
15.1 12.8  14.4 7.8  
Concentra(2)
18.4 20.6  17.9 16.6  
Other(1)(2)
N/MN/M N/MN/M 
Total Company13.1 %15.0 % 13.2 %14.2 % 
Total assets:      
Critical illness recovery hospital
$2,116,512 $2,160,157  $2,116,512 $2,160,157  
Rehabilitation hospital
1,121,260 1,144,436 1,121,260 1,144,436 
Outpatient rehabilitation
1,280,712 1,298,938  1,280,712 1,298,938  
Concentra
2,366,227 2,355,644  2,366,227 2,355,644  
Other(1)
270,045 700,702  270,045 700,702  
Total Company$7,154,756 $7,659,877  $7,154,756 $7,659,877  
Purchases of property and equipment:      
Critical illness recovery hospital
$12,254 $11,126 $36,902 $35,061 
Rehabilitation hospital
5,293 1,636  23,832 6,884  
Outpatient rehabilitation
7,476 7,268  23,221 22,245  
Concentra
8,240 11,985  36,178 34,391  
Other(1)
1,408 2,304  3,823 6,991  
Total Company$34,671 $34,319  $123,956 $105,572  
_______________________________________________________________________________
(1)     Other includes our corporate administration and shared services, as well as employee leasing services with our non-consolidating subsidiaries. Total assets include certain non-consolidating joint ventures and minority investments in other healthcare related businesses.
(2)    For the three and nine months ended September 30, 2020, we recognized payments received under the Provider Relief Fund for loss of revenue and health care related expenses attributable to COVID-19 as other operating income. Other operating income is included within the operating results of our Concentra segment and other activities, which is illustrated in the tables presented under “Summary Financial Results” for the three and nine months ended September 30, 2020.
N/M —     Not meaningful.
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Three Months Ended September 30, 2020, Compared to Three Months Ended September 30, 2019
In the following, we discuss our results of operations related to net operating revenues, operating expenses, other operating income, Adjusted EBITDA, depreciation and amortization, income from operations, loss on early retirement of debt, equity in earnings of unconsolidated subsidiaries, gain on sale of businesses, interest expense, income taxes, and net income attributable to non-controlling interests.
Please refer to “Effects of the COVID-19 Pandemic on our Results of Operations” above for further discussion.
Net Operating Revenues
Our net operating revenues increased 2.2% to $1,423.9 million for the three months ended September 30, 2020, compared to $1,393.3 million for the three months ended September 30, 2019.
Critical Illness Recovery Hospital Segment.    Net operating revenues increased 12.2% to $519.5 million for the three months ended September 30, 2020, compared to $462.9 million for the three months ended September 30, 2019. The increase in net operating revenues resulted from increases in both patient volume and net revenue per patient day during the three months ended September 30, 2020. Our patient days increased 8.1% to 279,063 days for the three months ended September 30, 2020, compared to 258,089 days for the three months ended September 30, 2019. Occupancy in our critical illness recovery hospitals increased to 71% during the three months ended September 30, 2020, compared to 67% for the three months ended September 30, 2019. Net revenue per patient day increased 4.1% to $1,845 for the three months ended September 30, 2020, compared to $1,773 for the three months ended September 30, 2019. We experienced increases in both our Medicare and non-Medicare net revenue per patient day. Our critical illness recovery hospitals experienced an increase in patient acuity during the three months ended September 30, 2020, which contributed to the increase in Medicare net revenue per patient day.
Rehabilitation Hospital Segment.    Net operating revenues increased 8.5% to $188.1 million for the three months ended September 30, 2020, compared to $173.4 million for the three months ended September 30, 2019. The increase in net operating revenues resulted from increases in both patient volume and net revenue per patient day during the three months ended September 30, 2020. Our patient days increased 7.0% to 95,680 days for the three months ended September 30, 2020, compared to 89,454 days for the three months ended September 30, 2019. This increase occurred despite declines in volume experienced within certain of our rehabilitation hospitals in New Jersey and South Florida. These hospitals restricted admissions as a result of the COVID-19 pandemic during the three months ended June 30, 2020. Although these restrictions were in place only temporarily, admissions have not recovered to the levels experienced prior to the COVID-19 pandemic and are lower than those experienced during the three months ended September 30, 2019. Occupancy in our rehabilitation hospitals increased to 82% during the three months ended September 30, 2020, compared to 75% for the three months ended September 30, 2019. Our net revenue per patient day increased 3.0% to $1,775 for the three months ended September 30, 2020, compared to $1,724 for the three months ended September 30, 2019. The increase in net revenue per patient day was driven by an increase in our Medicare net revenue per patient day.
Outpatient Rehabilitation Segment.    Net operating revenues were $240.0 million for the three months ended September 30, 2020, compared to $265.3 million for the three months ended September 30, 2019. The decrease in net operating revenues was attributable to a decline in visits, which were 1,983,372 for the three months ended September 30, 2020, compared to 2,204,328 visits for the three months ended September 30, 2019. For the three months ended September 30, 2020, our outpatient rehabilitation clinics experienced less demand for services due to a decline in patient referrals from physicians, a reduction in workers’ compensation injury visits due to the closure of businesses, the suspension of elective surgeries at hospitals and other facilities which resulted in less demand for outpatient rehabilitation services, and social distancing practices resulting from the COVID-19 pandemic. Patient volume in our outpatient rehabilitation clinics has improved since April and May 2020 as restrictions imposed on individuals and businesses ease. During the three months ended September 30, 2020, we experienced a 10.0% decrease in visits, as compared to the three months ended September 30, 2019, while we experienced a 39.1% decrease in visits during the three months ended June 30, 2020, as compared to the three months ended June 30, 2019. Our net revenue per visit was $104 for the three months ended September 30, 2020, compared to $103 for the three months ended September 30, 2019. Our net revenue per visit benefited from improved contracted rates with some of our payors.
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Concentra Segment.    Net operating revenues were $391.9 million for the three months ended September 30, 2020, compared to $421.9 million for the three months ended September 30, 2019. The decrease in net operating revenues was attributable to a decline in visits, which were 2,827,047 for the three months ended September 30, 2020, compared to 3,150,903 visits for the three months ended September 30, 2019. For the three months ended September 30, 2020, we continued to experience a decline in volume resulting from employers furloughing their workforce and temporarily ceasing or significantly reducing their operations as a result of the COVID-19 pandemic. Consequently, our centers experienced a reduction in workers’ compensation and employer services visits. Patient volume has improved since April and May 2020 as restrictions imposed on businesses ease. During the three months ended September 30, 2020, we experienced a 10.3% decrease in visits, as compared to the three months ended September 30, 2019, while we experienced a 30.7% decrease in visits during the three months ended June 30, 2020, as compared to the three months ended June 30, 2019. As of September 30, 2020, we have six centers that remain temporarily closed and 207 centers are operating at reduced hours. Our net operating revenues were also impacted by the sale of our Department of Veterans Affairs community-based outpatient clinic business, which occurred on September 1, 2020. Our net revenue per visit was $121 for the three months ended September 30, 2020, compared to $120 for the three months ended September 30, 2019. During the three months ended September 30, 2020, we experienced a higher net revenue per visit due to increases in the reimbursement rates payable pursuant to certain state fee schedules for workers’ compensation visits, as well as increases in our contracted rates with some of our payors.
Operating Expenses
Our operating expenses consist principally of cost of services and general and administrative expenses. Our operating expenses were $1,216.5 million, or 85.4% of net operating revenues, for the three months ended September 30, 2020, compared to $1,217.5 million, or 87.4% of net operating revenues, for the three months ended September 30, 2019. Our cost of services, a major component of which is labor expense, was $1,181.0 million, or 82.9% of net operating revenues, for the three months ended September 30, 2020, compared to $1,183.1 million, or 84.9% of net operating revenues, for the three months ended September 30, 2019. The decrease in our operating expenses relative to our net operating revenues was principally due to the improved operating performance of our critical illness recovery hospital and rehabilitation hospital segments, as well as the cost reductions achieved by our Concentra segment. General and administrative expenses were $35.5 million, or 2.5% of net operating revenues, for the three months ended September 30, 2020, compared to $34.4 million, or 2.5% of net operating revenues, for the three months ended September 30, 2019.
Other Operating Income
For the three months ended September 30, 2020, we recognized a reduction to other operating income of $1.2 million. We recognize payments received under the Provider Relief Fund as other operating income as we incur losses of revenue and health care related expenses attributable to COVID-19. The reduction in other operating income resulted from changes in the terms and conditions associated with the acceptance of the Provider Relief Fund payments; these terms and conditions have changed from those which existed upon receipt of the payments. Refer to Note 14 – CARES Act of the notes to our condensed consolidated financial statements included herein for further information.
Adjusted EBITDA
Critical Illness Recovery Hospital Segment.    Adjusted EBITDA increased 55.2% to $88.8 million for the three months ended September 30, 2020, compared to $57.2 million for the three months ended September 30, 2019. Our Adjusted EBITDA margin for the critical illness recovery hospital segment was 17.1% for the three months ended September 30, 2020, compared to 12.4% for the three months ended September 30, 2019. The increases in Adjusted EBITDA and Adjusted EBITDA margin for our critical illness recovery hospital segment were driven by increases in both patient volume and our net revenue per patient day, as discussed above under “Net Operating Revenues.” The increases in Adjusted EBITDA and Adjusted EBITDA margin occurred despite the incurrence of additional operating expenses as a result of the COVID-19 pandemic. Our critical illness recovery hospitals have modified certain of their protocols in order to follow the guidelines and recommendations for patient treatment and for the protection of both our patients and staff members. This has resulted in increased labor costs, including increased contracted labor usage, as well as additional costs resulting from the purchase of personal protective equipment.




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Rehabilitation Hospital Segment.    Adjusted EBITDA increased 21.4% to $44.6 million for the three months ended September 30, 2020, compared to $36.8 million for the three months ended September 30, 2019. Our Adjusted EBITDA margin for the rehabilitation hospital segment was 23.7% for the three months ended September 30, 2020, compared to 21.2% for the three months ended September 30, 2019. The increases in Adjusted EBITDA and Adjusted EBITDA margin for our rehabilitation hospital segment were driven by increases in both patient volume and our net revenue per patient day. These increases occurred despite declines in the Adjusted EBITDA and Adjusted EBITDA margins of certain of our rehabilitation hospitals in New Jersey and South Florida. These declines were caused by lower patient volume during the three months ended September 30, 2020, as compared to the three months ended September 30, 2019, which is discussed above under “Net Operating Revenues.”
Outpatient Rehabilitation Segment.    Adjusted EBITDA was $30.6 million for the three months ended September 30, 2020, compared to $40.0 million for the three months ended September 30, 2019. Our Adjusted EBITDA margin for the outpatient rehabilitation segment was 12.8% for the three months ended September 30, 2020, compared to 15.1% for the three months ended September 30, 2019. The decline in Adjusted EBITDA and Adjusted EBITDA margin were primarily caused by a decline in patient volume resulting from the effects of the COVID-19 pandemic. Our outpatient rehabilitation segment experienced a 10.0% decrease in visits during the three months ended September 30, 2020, as compared to the three months ended September 30, 2019.
Concentra Segment.    Adjusted EBITDA increased 3.7% to $80.5 million for the three months ended September 30, 2020, compared to $77.7 million for the three months ended September 30, 2019. Our Adjusted EBITDA margin for the Concentra segment was 20.6% for the three months ended September 30, 2020, compared to 18.4% for the three months ended September 30, 2019. As a result of the effects of the COVID-19 pandemic, our Concentra segment experienced a 10.3% decrease in visits during the three months ended September 30, 2020, as compared to the three months ended September 30, 2019. In response to the decline in patient volume and in an effort to reduce operating expenses, we temporarily consolidated, where possible, the operations of centers which operate within close proximity to one another, reduced the operating hours of certain centers, and took other measures to reduce labor and other discretionary costs. These efforts resulted in increases in both our Adjusted EBITDA and Adjusted EBITDA margin for the three months ended September 30, 2020, compared to the three months ended September 30, 2019.
Depreciation and Amortization
Depreciation and amortization expense was $50.1 million for the three months ended September 30, 2020, compared to $52.9 million for the three months ended September 30, 2019. The decrease in depreciation and amortization expense occurred principally in our Concentra segment. The decrease in depreciation and amortization expense is primarily due to certain assets acquired as part of the acquisitions of U.S. HealthWorks, Inc. and Concentra Inc. becoming fully depreciated.
Income from Operations
For the three months ended September 30, 2020, we had income from operations of $156.1 million, compared to $122.9 million for the three months ended September 30, 2019. The increase in income from operations was primarily attributable to the improved operating performance of our critical illness recovery hospital and rehabilitation hospital segments, as well as the cost reductions achieved by our Concentra segment.
Loss on Early Retirement of Debt
During the three months ended September 30, 2019, the amendment to the Select credit facilities, the amendment to the Concentra-JPM first lien credit agreement, the repayment of term loans outstanding under the Concentra-JPM second lien credit agreement, and the redemption of the 6.375% senior notes resulted in losses on early retirement of debt totaling $18.6 million.
Equity in Earnings of Unconsolidated Subsidiaries
Our equity in earnings of unconsolidated subsidiaries relates to rehabilitation businesses and other healthcare-related businesses in which we are a minority owner. For the three months ended September 30, 2020, we had equity in earnings of unconsolidated subsidiaries of $8.8 million, compared to $7.0 million for the three months ended September 30, 2019.
Gain on Sale of Businesses
We recognized a gain of $5.1 million during the three months ended September 30, 2020. During the three months ended September 30, 2020, we sold Concentra’s Department of Veterans Affairs community-based outpatient clinic business and a rehabilitation hospital business, which resulted in gains totaling $14.1 million. We also incurred a loss of $9.0 million related to the indemnity provision associated with a previously sold business.
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Interest Expense
Interest expense was $34.0 million for the three months ended September 30, 2020, compared to $54.3 million for the three months ended September 30, 2019. The decrease in interest expense was principally due to a decline in variable interest rates, as well as the refinancing of our Select credit facilities, Concentra-JPM first and second lien credit agreements, and senior notes during the third and fourth quarters of 2019.
Income Taxes
We recorded income tax expense of $31.6 million for the three months ended September 30, 2020, which represented an effective tax rate of 23.2%. We recorded income tax expense of $12.8 million for the three months ended September 30, 2019, which represented an effective tax rate of 22.6%. The increase in the effective tax rate resulted from a higher estimate of state and local income taxes.
Net Income Attributable to Non-Controlling Interests
Net income attributable to non-controlling interests was $27.5 million for the three months ended September 30, 2020, compared to $13.3 million for the three months ended September 30, 2019. The increase was principally due to increases in the net income of our Concentra segment and several of our joint venture rehabilitation hospitals during the three months ended September 30, 2020.

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Nine Months Ended September 30, 2020, Compared to Nine Months Ended September 30, 2019
In the following, we discuss our results of operations related to net operating revenues, operating expenses, other operating income, Adjusted EBITDA, depreciation and amortization, income from operations, loss on early retirement of debt, equity in earnings of unconsolidated subsidiaries, gain on sale of businesses, interest expense, income taxes, and net income attributable to non-controlling interests.
Please refer to “Effects of the COVID-19 Pandemic on our Results of Operations” above for further discussion.
Net Operating Revenues
Our net operating revenues were $4,071.2 million for the nine months ended September 30, 2020, compared to $4,079.3 million for the nine months ended September 30, 2019.
Critical Illness Recovery Hospital Segment.    Net operating revenues increased 11.4% to $1,539.6 million for the nine months ended September 30, 2020, compared to $1,381.6 million for the nine months ended September 30, 2019. The increase in net operating revenues was due to increases in both patient volume and net revenue per patient day during the nine months ended September 30, 2020. Our patient days increased 6.1% to 826,410 days for the nine months ended September 30, 2020, compared to 779,078 days for the nine months ended September 30, 2019. We experienced a 3.9% increase in patient days in our existing critical illness recovery hospitals. The remaining increase occurred in the four critical illness recovery hospitals we acquired in 2019. Occupancy in our critical illness recovery hospitals increased to 71% during the nine months ended September 30, 2020, compared to 69% for the nine months ended September 30, 2019. Net revenue per patient day increased 5.3% to $1,850 for the nine months ended September 30, 2020, compared to $1,757 for the nine months ended September 30, 2019. We experienced increases in both our Medicare and non-Medicare net revenue per patient day. Our critical illness recovery hospitals experienced an increase in patient acuity during the nine months ended September 30, 2020, which contributed to the increase in Medicare net revenue per patient day.
Rehabilitation Hospital Segment.    Net operating revenues increased 10.3% to $538.8 million for the nine months ended September 30, 2020, compared to $488.3 million for the nine months ended September 30, 2019. The increase in net operating revenues resulted from increases in both patient volume and net revenue per patient day during the nine months ended September 30, 2020. Our patient days increased 6.0% to 274,329 days for the nine months ended September 30, 2020, compared to 258,795 days for the nine months ended September 30, 2019. The increase in patient days was principally driven by our rehabilitation hospitals which commenced operations during 2019. We also experienced a 2.3% increase in patient days in our existing rehabilitation hospitals. This increase occurred despite declines in volume experienced within our rehabilitation hospitals in New Jersey and South Florida which temporarily restricted admissions as a result of the COVID-19 pandemic. Certain of our rehabilitation hospitals have also experienced overall lower patient volume due to the suspension of elective surgeries at hospitals and other facilities, which consequently reduced the demand for inpatient rehabilitation services, during the nine months ended September 30, 2020. These declines in volume principally occurred in April and May 2020. Our net revenue per patient day increased 6.7% to $1,777 for the nine months ended September 30, 2020, compared to $1,665 for the nine months ended September 30, 2019. We experienced increases in both our Medicare and non-Medicare net revenue per patient day.
Outpatient Rehabilitation Segment.   Net operating revenues were $662.4 million for the nine months ended September 30, 2020, compared to $774.1 million for the nine months ended September 30, 2019. The decrease in net operating revenues was attributable to a decline in visits, which were 5,448,304 for the nine months ended September 30, 2020, compared to 6,462,316 visits for the nine months ended September 30, 2019. During January and February 2020, our outpatient rehabilitation clinics experienced an 11.2% increase in visits, as compared to the same period in 2019. During the months of March through September 2020, we experienced a 22.8% decrease in visits, as compared to same period in 2019. The decline in volume, which was most significant during April and May 2020, was attributable to the effects of the COVID-19 pandemic. Patient volume in our outpatient rehabilitation clinics has improved since April and May 2020 as restrictions imposed on individuals and businesses ease. Our net revenue per visit was $105 for the nine months ended September 30, 2020, compared to $103 for the nine months ended September 30, 2019. Our net revenue per visit benefited from improved contracted rates with some of our payors.

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Concentra Segment.    Net operating revenues were $1,102.7 million for the nine months ended September 30, 2020, compared to $1,231.7 million for the nine months ended September 30, 2019. The decrease in net operating revenues was attributable to a decline in visits, which were 7,855,522 for the nine months ended September 30, 2020, compared to 9,165,599 visits for the nine months ended September 30, 2019. During January and February 2020, we experienced a 4.9% increase in visits, as compared to the same period in 2019. During the months of March through September 2020, our centers experienced a 19.3% decrease in visits, as compared to same period in 2019. The decline in volume, which was most significant during April and May 2020, was attributable to the effects of the COVID-19 pandemic. Patient volume in our centers has continued to improve since April and May 2020 as restrictions imposed on businesses ease. As of September 30, 2020, we have six centers that remain temporarily closed and 207 centers are operating at reduced hours. Net revenue per visit was $123 for the nine months ended September 30, 2020, compared to $122 for the nine months ended September 30, 2019. During the nine months ended September 30, 2020, we experienced a higher net revenue per visit due to increases in the reimbursement rates payable pursuant to certain state fee schedules for workers’ compensation visits, as well as increases in our contracted rates with some of our payors. The higher net revenue per visit rate also reflects a higher percentage of workers’ compensation patients treated during the nine months ended September 30, 2020, as compared to the nine months ended September 30, 2019.
Operating Expenses
Our operating expenses consist principally of cost of services and general and administrative expenses. Our operating expenses were $3,566.6 million, or 87.6% of net operating revenues, for the nine months ended September 30, 2020, compared to $3,559.8 million, or 87.2% of net operating revenues, for the nine months ended September 30, 2019. Our cost of services, a major component of which is labor expense, was $3,463.8 million, or 85.1% of net operating revenues, for the nine months ended September 30, 2020, compared to $3,465.4 million, or 84.9% of net operating revenues, for the nine months ended September 30, 2019. The increase in our operating expenses relative to our net operating revenues was principally due to the reduced patient volume in our outpatient rehabilitation and Concentra segments, as discussed above. General and administrative expenses were $102.8 million, or 2.5% of net operating revenues, for the nine months ended September 30, 2020, compared to $94.4 million, or 2.3% of net operating revenues, for the nine months ended September 30, 2019.
Other Operating Income
For the nine months ended September 30, 2020, we had other operating income of $53.8 million. We recognize payments received under the Provider Relief Fund as other operating income as we incur losses of revenue and health care related expenses attributable to COVID-19. Refer to Note 14 – CARES Act of the notes to our condensed consolidated financial statements included herein for further information. For the nine months ended September 30, 2020, $52.7 million of other operating income is included within the operating results of our other activities; $1.1 million of other operating income is included in the operating results of our Concentra segment.
Adjusted EBITDA
Critical Illness Recovery Hospital Segment.    Adjusted EBITDA increased 37.4% to $267.1 million for the nine months ended September 30, 2020, compared to $194.4 million for the nine months ended September 30, 2019. Our Adjusted EBITDA margin for the critical illness recovery hospital segment was 17.4% for the nine months ended September 30, 2020, compared to 14.1% for the nine months ended September 30, 2019. The increases in Adjusted EBITDA and Adjusted EBITDA margin for our critical illness recovery hospital segment were driven by increases in both patient volume and net revenue per patient day, as discussed above under “Net Operating Revenues.” The increases in Adjusted EBITDA and Adjusted EBITDA margin occurred despite the incurrence of additional operating expenses as a result of the COVID-19 pandemic. Our critical illness recovery hospitals have modified certain of their protocols in order to follow the guidelines and recommendations for patient treatment and for the protection of both our patients and staff members. This has resulted in increased labor costs, including increased contracted labor usage, as well as additional costs resulting from the purchase of personal protective equipment.

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Rehabilitation Hospital Segment.    Adjusted EBITDA increased 19.7% to $110.8 million for the nine months ended September 30, 2020, compared to $92.5 million for the nine months ended September 30, 2019. Our Adjusted EBITDA margin for the rehabilitation hospital segment was 20.6% for the nine months ended September 30, 2020, compared to 19.0% for the nine months ended September 30, 2019. The increases in Adjusted EBITDA and Adjusted EBITDA margin were primarily attributable to our hospitals which commenced operations in 2019. We also experienced increases in Adjusted EBITDA and Adjusted EBITDA margin at many of our existing hospitals as a result of increased patient volume and increases in net revenue per patient day. These increases occurred despite the declines in Adjusted EBITDA and Adjusted EBITDA margin in our rehabilitation hospitals in New Jersey and South Florida which temporarily restricted admissions as a result of the COVID-19 pandemic during the three months ended June 30, 2020. Our Adjusted EBITDA and Adjusted EBITDA margin were also adversely impacted by the incurrence of additional operating expenses as a result of the COVID-19 pandemic. Our rehabilitation hospitals have modified certain of their protocols in order to follow the guidelines and recommendations for patient treatment and for the protection of both our patients and staff members. This has resulted in increased labor costs as well as additional costs resulting from the purchase of personal protective equipment. As previously discussed in our Quarterly Report on Form 10-Q for the three months ended March 31, 2020, prior to our rehabilitation hospitals becoming affected by the COVID-19 pandemic, our Adjusted EBITDA increased 72.5% to $27.4 million for January and February 2020, compared to $15.9 million for the same period in 2019. Our Adjusted EBITDA margin increased to 22.4% for January and February 2020, compared to 16.1% for the same period in 2019. For the nine months ended September 30, 2019, the Adjusted EBITDA results for the rehabilitation hospital segment include start-up losses of approximately $8.8 million.
Outpatient Rehabilitation Segment.    Adjusted EBITDA was $51.5 million for the nine months ended September 30, 2020, compared to $111.6 million for the nine months ended September 30, 2019. Our Adjusted EBITDA margin for the outpatient rehabilitation segment was 7.8% for the nine months ended September 30, 2020, compared to 14.4% for the nine months ended September 30, 2019. The decrease in Adjusted EBITDA and Adjusted EBITDA margin were caused by a decline in visits, beginning in mid-March 2020, as a result of the effects of the COVID-19 pandemic, as described above. During the months of March through September 2020, our outpatient rehabilitation clinics experienced a 22.8% decrease in visits, as compared to the same period in 2019. In response to the decline in patient volume and in an effort to reduce operating expenses, we temporarily consolidated, where possible, the operations of clinics which operate within close proximity to one another and took other measures to reduce labor costs. As previously discussed in our Quarterly Report on Form 10-Q for the three months ended March 31, 2020, prior to our outpatient rehabilitation clinics becoming affected by the COVID-19 pandemic, our Adjusted EBITDA increased 33.6% to $23.1 million for January and February 2020, compared to $17.3 million for the same period in 2019. Our Adjusted EBITDA margin increased to 12.9% for January and February 2020, compared to 10.7% for the same period in 2019.
Concentra Segment.    Adjusted EBITDA was $183.5 million for the nine months ended September 30, 2020, compared to $220.0 million for the nine months ended September 30, 2019. Our Adjusted EBITDA margin for the Concentra segment was 16.6% for the nine months ended September 30, 2020, compared to 17.9% for the nine months ended September 30, 2019. The decreases in Adjusted EBITDA and Adjusted EBITDA margin were caused by a decline in visits, beginning in mid-March 2020, as a result of the effects of the COVID-19 pandemic, as described above. During the months of March through September 2020, our centers experienced a 19.3% decrease in visits, as compared to the same period in 2019. In response to the decline in patient volume and in an effort to reduce operating expenses, we temporarily consolidated, where possible, the operations of centers which operate within close proximity to one another, reduced the operating hours of certain centers, and took other measures to reduce labor and other discretionary costs. As previously discussed in our Quarterly Report on Form 10-Q for the three months ended March 31, 2020, prior to our centers becoming affected by the COVID-19 pandemic, our Adjusted EBITDA increased 11.7% to $45.5 million for January and February 2020, compared to $40.8 million for the same period in 2019. Our Adjusted EBITDA margin increased to 16.6% for January and February 2020, compared to 15.7% for the same period in 2019.
Depreciation and Amortization
Depreciation and amortization expense was $154.1 million for the nine months ended September 30, 2020, compared to $160.1 million for the nine months ended September 30, 2019. The decrease in depreciation and amortization expense occurred in our Concentra segment. The decrease in depreciation and amortization expense is primarily due to certain assets acquired as part of the acquisitions of U.S. HealthWorks, Inc. and Concentra Inc. becoming fully depreciated.
Income from Operations
For the nine months ended September 30, 2020, we had income from operations of $404.3 million, compared to $359.5 million for the nine months ended September 30, 2019. The increase in income from operations was primarily attributable to the improved operating performance of our critical illness recovery hospital and rehabilitation hospital segments, as well as the recognition of $53.8 million of other operating income, as discussed above.
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Loss on Early Retirement of Debt
During the nine months ended September 30, 2019, the amendment to the Select credit facilities, the amendment to the Concentra-JPM first lien credit agreement, the repayment of term loans outstanding under the Concentra-JPM second lien credit agreement, and the redemption of the 6.375% senior notes resulted in losses on early retirement of debt totaling $18.6 million.
Equity in Earnings of Unconsolidated Subsidiaries
Our equity in earnings of unconsolidated subsidiaries relates to rehabilitation businesses and other healthcare-related businesses in which we are a minority owner. For the nine months ended September 30, 2020, we had equity in earnings of unconsolidated subsidiaries of $19.7 million, compared to $18.7 million for the nine months ended September 30, 2019.
Gain on Sale of Businesses
We recognized gains of $12.7 million during the nine months ended September 30, 2020. During the nine months ended September 30, 2020, we sold an outpatient rehabilitation business, a rehabilitation hospital business, and Concentra’s Department of Veterans Affairs community-based outpatient clinic business. These sales resulted in gains of approximately $21.6 million. We also incurred a loss of $9.0 million related to the indemnity provision associated with a previously sold business.
We recognized a gain of $6.5 million related to the sale of an outpatient rehabilitation business during the nine months ended September 30, 2019.
Interest Expense
Interest expense was $117.5 million for the nine months ended September 30, 2020, compared to $156.6 million for the nine months ended September 30, 2019. The decrease in interest expense was principally due to a decline in variable interest rates, as well as the refinancing of our Select credit facilities, Concentra-JPM first and second lien credit agreements, and senior notes during the third and fourth quarters of 2019.
Income Taxes
We recorded income tax expense of $76.8 million for the nine months ended September 30, 2020, which represented an effective tax rate of 24.1%. We recorded income tax expense of $52.1 million for the nine months ended September 30, 2019, which represented an effective tax rate of 24.9%. For the nine months ended September 30, 2020, the lower effective tax rate resulted primarily from an increase in income before income taxes generated from our consolidated subsidiaries which are taxable as partnerships. For these subsidiaries, we only incur income tax expense on our share of their earnings.
Net Income Attributable to Non-Controlling Interests
Net income attributable to non-controlling interests was $60.7 million for the nine months ended September 30, 2020, compared to $41.0 million for the nine months ended September 30, 2019. The increase was principally due to increases in the net income of our joint venture critical illness recovery hospitals and rehabilitation hospitals during the nine months ended September 30, 2020.
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Liquidity and Capital Resources
Cash Flows for the Nine Months Ended September 30, 2020 and Nine Months Ended September 30, 2019
In the following, we discuss cash flows from operating activities, investing activities, and financing activities.
 Nine Months Ended September 30,
 20192020
 (in thousands)
Cash flows provided by operating activities$266,640 $820,635 
Cash flows used in investing activities(270,710)(62,185)
Cash flows used in financing activities(35,145)(454,532)
Net increase (decrease) in cash and cash equivalents(39,215)303,918 
Cash and cash equivalents at beginning of period175,178 335,882 
Cash and cash equivalents at end of period$135,963 $639,800 
Operating activities provided $820.6 million of cash flows for the nine months ended September 30, 2020, compared to $266.6 million of cash flows for the nine months ended September 30, 2019. The increase in cash flows provided by operating activities is primarily attributable to $318.1 million of advanced payments received under the Accelerated and Advance Payment Program, as well as approximately $120.8 million of payments received under the Provider Relief Fund. Refer to Note 14 – CARES Act of the notes to our condensed consolidated financial statements included herein for further information.
Our days sales outstanding was 54 days at September 30, 2020, compared to 51 days at December 31, 2019. Our days sales outstanding was 53 days at September 30, 2019, compared to 51 days at December 31, 2018. Our days sales outstanding experiences variability throughout the collection cycle and the trend we have observed is an increase in days sales outstanding at September 30, 2020 and 2019, as compared to our days sales outstanding at December 31, 2019 and 2018, respectively. Our cash collections from accounts receivable have been ample and are expected to provide us with sufficient working capital to operate our businesses.
Investing activities used $62.2 million of cash flows for the nine months ended September 30, 2020. The principal uses of cash were $105.6 million for purchases of property and equipment and $39.9 million for investments in and acquisitions of businesses. We also received proceeds from the sale of assets and businesses of $83.3 million. Investing activities used $270.7 million of cash flows for the nine months ended September 30, 2019. The principal uses of cash were $124.0 million for purchases of property and equipment and $146.9 million for investments in and acquisitions of businesses.
Financing activities used $454.5 million of cash flows for the nine months ended September 30, 2020. The principal use of cash was $366.2 million for the purchase of additional membership interests of Concentra Group Holdings Parent during the nine months ended September 30, 2020, as discussed above under “Other Significant Events.” We also used $39.8 million of cash for the mandatory prepayment of term loans under the Select credit facilities.
Financing activities used $35.1 million of cash flows for the nine months ended September 30, 2019. The principal sources of cash were from the issuance of $550.0 million 6.250% senior notes, $500.0 million of incremental term loan borrowings under the Select credit facilities, and $100.0 million of incremental term loan borrowings under the Concentra-JPM first lien credit agreement. These borrowings resulted in net proceeds of $1,132.9 million. A portion of the net proceeds of the senior notes, together with a portion of the proceeds from the incremental term loan borrowings under the Select credit facilities, were used to redeem in full Select’s $710.0 million 6.375% senior notes at a redemption price of 100.000% of the principal amount. The proceeds from the incremental term loans under the Concentra-JPM first lien credit agreement were used, in part, to repay the $240.0 million of term loans outstanding under the Concentra-JPM second lien credit agreement. We also used $98.8 million and $33.9 million of cash for mandatory prepayments of term loans under the Select credit facilities and Concentra-JPM first and second lien credit agreements, respectively. During the nine months ended September 30, 2019, we had net repayments of $20.0 million under our revolving credit facility (the “Select revolving facility”).

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Capital Resources
Working capital.  We had net working capital of $278.6 million at September 30, 2020, compared to $298.7 million at December 31, 2019.
Select credit facilities.
In February 2020, Select made a principal prepayment of approximately $39.8 million associated with its term loans in accordance with the provision in the Select credit facilities that requires mandatory prepayments of term loans as a result of annual excess cash flow, as defined in the Select credit facilities.
At September 30, 2020, Select had outstanding borrowings under the Select credit facilities consisting of $2,103.4 million in term loans (excluding unamortized discounts and debt issuance costs of $18.6 million). At September 30, 2020, Select had $410.7 million of availability under the Select revolving facility after giving effect to $39.3 million of outstanding letters of credit.
Concentra credit facilities.
At September 30, 2020, Concentra Inc. did not have any borrowings outstanding under its first lien credit agreement dated June 1, 2015 (the “Concentra-JPM credit facilities”). At September 30, 2020, Concentra Inc. had $85.7 million of availability under its revolving facility (the “Concentra-JPM revolving facility”) after giving effect to $14.3 million of outstanding letters of credit. Select and Holdings are not obligors with respect to Concentra Inc.’s debt under the Concentra-JPM credit facilities. At September 30, 2020, Concentra Inc. had outstanding borrowings under its term loan agreement with Select of $1,133.1 million.
Stock Repurchase Program.  Holdings’ board of directors has authorized a common stock repurchase program to repurchase up to $500.0 million worth of shares of its common stock. The program has been extended until December 31, 2021, and will remain in effect until then, unless further extended or earlier terminated by the board of directors. Stock repurchases under this program may be made in the open market or through privately negotiated transactions, and at times and in such amounts as Holdings deems appropriate. Holdings funds this program with cash on hand and borrowings under the Select revolving facility. Holdings did not repurchase shares during the three months ended September 30, 2020. Since the inception of the program through September 30, 2020, Holdings has repurchased 38,580,908 shares at a cost of approximately $356.6 million, or $9.24 per share, which includes transaction costs.
Liquidity.  The COVID-19 pandemic adversely affected our operations during the three and nine months ended September 30, 2020. The duration and extent of the impact from the COVID-19 pandemic on our operations and liquidity depends on future developments that cannot be accurately predicted at this time; however, we believe our internally generated cash flows, borrowing capacity under the Select and Concentra-JPM credit facilities, and other measures to enhance our liquidity position that we have taken, as described below, will allow us to finance our operations over the next twelve months. As of September 30, 2020, we had cash and cash equivalents of $639.8 million, availability of $410.7 million under the Select revolving facility after giving effect to $39.3 million of outstanding letters of credit, and availability of $85.7 million under the Concentra-JPM revolving facility after giving effect to $14.3 million of outstanding letters of credit.
On March 27, 2020, the CARES Act, which is explained further within “Regulatory Changes,” was enacted. The CARES Act provided additional waivers, reimbursement, grants and other funds to assist health care providers during the COVID-19 pandemic, including $100.0 billion in appropriations for the Public Health and Social Services Emergency Fund, also referred to as the Provider Relief Fund, to be used for preventing, preparing, and responding to the coronavirus, and for reimbursing eligible health care providers for lost revenues and health care related expenses that are attributable to the coronavirus. We received approximately $120.8 million of payments under the Provider Relief Fund.

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In accordance with the CARES Act, CMS expanded its current Accelerated and Advance Payment Program for Medicare providers. Under this program, qualified healthcare providers could receive advanced or accelerated payments from CMS. We received approximately $318.1 million of advanced payments under this program. The majority of these payments were received in April 2020. For our critical illness recovery hospitals and rehabilitation hospitals, repayment of amounts received under the Accelerated and Advance Payment Program were originally due 210 days after the advanced payment was issued, with CMS having the ability to recoup the advanced payments through future Medicare claims billed by our hospitals, beginning 121 days after the advanced payment was issued. As of September 30, 2020, CMS had not recouped any of the advanced payments provided to us under this program. On October 1, 2020, a short-term government funding bill was signed into law. This bill, among other things, extended the repayment terms for providers who received advanced payments under the Medicare Accelerated and Advance Payment Program. The bill modified the terms of repayment so that a provider can request no recoupment for one year after the advanced payment was issued, followed by a 25.0% recoupment of Medicare payments during the next 11 months, and 50.0% recoupment of Medicare payments during the last six months. Any amounts that remain unpaid after 29 months would be subject to a 4.0% interest rate. There is still uncertainty regarding how these modified terms will impact the timing of our repayment of the advances we have received.
The CARES Act further included a technical correction to allow for bonus depreciation on certain types of qualified property for tax years beginning January 1, 2018, and provided for an increase in the amounts allowed for interest expense deductions for tax years beginning January 1, 2019. As a result of these provisions, we expect to reduce our estimated tax payments during 2020 by approximately $20.0 million.
Additionally, we have taken other temporary measures to reduce operating costs and expenses. Many of these initiatives have been and will continue to be curtailed as we see improvement in patient volumes. These initiatives have included reducing labor costs through employee furloughs, salary and wage reductions for certain employees, and reducing the hours worked by part time employees, as well as limiting discretionary spending on capital expenditures. We are also deferring payment on our share of payroll taxes owed, as allowed by the CARES Act.
In October 2020, we entered into an interest rate cap transaction in order to reduce our interest rate exposure associated with the Select term loan. The interest rate cap will limit our 1-month LIBOR rate to 1.0% on $2.0 billion of principal outstanding under the Select term loan. We will pay a premium of 0.0916% on the notional amount. The agreement is effective March 31, 2021 for interest payments from and including April 30, 2021 through September 30, 2024.
At September 30, 2020, we were in compliance with each of our financial covenants. As of September 30, 2020, Select’s leverage ratio (its ratio of total indebtedness to consolidated EBITDA for the prior four consecutive fiscal quarters), which is required to be maintained at less than 7.00 to 1.00 under the terms of the Select revolving facility, was 3.66 to 1.00. As of September 30, 2020, we do not anticipate events or circumstances which would preclude us from complying with our financial covenants in the future or prevent us from making interest and principal payments when due. Select is not required to make further principal payments on the Select term loan until September 30, 2023 and its senior notes are due August 15, 2026. Concentra is not required to make further principal payments on its intercompany term loan with Select until its maturity on June 1, 2022. The Select and Concentra-JPM revolving credit facilities mature on March 6, 2024 and March 1, 2022, respectively. Our ability to comply with our financial covenants and obligations outlined within our debt agreements can be affected by various risks and uncertainties. Please refer to our risk factors as previously reported in our Annual Report on Form 10-K for the year ended December 31, 2019 and in our Quarterly Reports on Form 10-Q for the three months ended March 31, 2020 and June 30, 2020 for further discussion.
We may from time to time seek to retire or purchase our outstanding debt through cash purchases and/or exchanges for equity securities, in open market purchases, privately negotiated transactions, tender offers or otherwise. Such repurchases or exchanges, if any, may be funded from operating cash flows or other sources and will depend on prevailing market conditions, our liquidity requirements, contractual restrictions and other factors. The amounts involved may be material.
Use of Capital Resources.  We may from time to time pursue opportunities to develop new joint venture relationships with significant health systems and other healthcare providers. We also intend to open new outpatient rehabilitation clinics and occupational health centers in local areas that we currently serve where we can benefit from existing referral relationships and brand awareness to produce incremental growth. In addition to our development activities, we may grow through opportunistic acquisitions.
Recent Accounting Pronouncements
Refer to Note 2 – Accounting Policies of the notes to our condensed consolidated financial statements included herein for information regarding recent accounting pronouncements.

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ITEM 3.  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
We are subject to interest rate risk in connection with our variable rate long-term indebtedness. Our principal interest rate exposure relates to the loans outstanding under the Select credit facilities and Concentra-JPM revolving facility.
At September 30, 2020, Select had outstanding borrowings under the Select credit facilities consisting of the $2,103.4 million Select term loan (excluding unamortized discounts and debt issuance costs of $18.6 million). At September 30, 2020, Select did not have any borrowings under the Select revolving facility.
At September 30, 2020, Concentra Inc. did not have any borrowings under the Concentra-JPM revolving facility.
As of September 30, 2020, each 0.25% increase in market interest rates will impact the interest expense on our variable rate debt by $5.3 million per annum.
In October 2020, we entered into an interest rate cap transaction. The interest rate cap will limit our 1-month LIBOR rate to 1.0% on $2.0 billion of principal outstanding under the Select term loan. The agreement is effective on March 31, 2021 after our current interest rate commitment period has ended. The interest rate cap will apply to interest payments from and including April 30, 2021 through September 30, 2024.
ITEM 4.  CONTROLS AND PROCEDURES
Evaluation of Disclosure Controls and Procedures
We carried out an evaluation, under the supervision and with the participation of our principal executive officer and principal financial officer, of the effectiveness of the design and operation of our disclosure controls and procedures (as defined in Rule 13a-15(e) of the Securities Exchange Act of 1934) as of the end of the period covered in this report. Based on this evaluation, as of September 30, 2020, our principal executive officer and principal financial officer concluded that our disclosure controls and procedures, including the accumulation and communication of disclosure to our principal executive officer and principal financial officer as appropriate to allow timely decisions regarding disclosure, are effective to provide reasonable assurance that material information required to be included in our periodic SEC reports is recorded, processed, summarized, and reported within the time periods specified in the relevant SEC rules and forms.
Changes in Internal Control over Financial Reporting
There was no change in our internal control over financial reporting (as defined in Rule 13a-15(f) of the Securities Exchange Act of 1934) identified in connection with the evaluation required by Rule 13a-15(d) of the Securities Exchange Act of 1934 that occurred during the third quarter ended September 30, 2020, that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.
Inherent Limitations on Effectiveness of Controls
It should be noted that any system of controls, however well designed and operated, can provide only reasonable, and not absolute, assurance that the objectives of the system will be met. In addition, the design of any control system is based in part upon certain assumptions about the likelihood of future events. Because of these and other inherent limitations of control systems, there is only reasonable assurance that our controls will succeed in achieving their goals under all potential future conditions.
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PART II: OTHER INFORMATION
ITEM 1. LEGAL PROCEEDINGS
The Company is a party to various legal actions, proceedings, and claims (some of which are not insured), and regulatory and other governmental audits and investigations in the ordinary course of its business. The Company cannot predict the ultimate outcome of pending litigation, proceedings, and regulatory and other governmental audits and investigations. These matters could potentially subject the Company to sanctions, damages, recoupments, fines, and other penalties. The Department of Justice, CMS, or other federal and state enforcement and regulatory agencies may conduct additional investigations related to the Company’s businesses in the future that may, either individually or in the aggregate, have a material adverse effect on the Company’s business, financial position, results of operations, and liquidity.
To address claims arising out of the Company’s operations, the Company maintains professional malpractice liability insurance and general liability insurance coverages through a number of different programs that are dependent upon such factors as the state where the Company is operating and whether the operations are wholly owned or are operated through a joint venture. For the Company’s wholly owned operations, the Company currently maintains insurance coverages under a combination of policies with a total annual aggregate limit of up to $40.0 million. The Company’s insurance for the professional liability coverage is written on a “claims-made” basis, and its commercial general liability coverage is maintained on an “occurrence” basis. These coverages apply after a self-insured retention limit is exceeded. For the Company’s joint venture operations, the Company has designed a separate insurance program that responds to the risks of the specific joint venture. The Company’s joint ventures are insured under a master program with an annual aggregate limit of up to $80.0 million, subject to a sublimit aggregate ranging from $23.0 million to $33.0 million for each specific joint venture. The policies are generally written on a “claims-made” basis. Each of these programs has either a deductible or self-insured retention limit. The Company reviews its insurance program annually and may make adjustments to the amount of insurance coverage and self-insured retentions in future years. The Company also maintains umbrella liability insurance covering claims which, due to their nature or amount, are not covered by or not fully covered by the Company’s other insurance policies. These insurance policies also do not generally cover punitive damages and are subject to various deductibles and policy limits. Significant legal actions, as well as the cost and possible lack of available insurance, could subject the Company to substantial uninsured liabilities. In the Company’s opinion, the outcome of these actions, individually or in the aggregate, will not have a material adverse effect on its financial position, results of operations, or cash flows.
Healthcare providers are subject to lawsuits under the qui tam provisions of the federal False Claims Act. Qui tam lawsuits typically remain under seal (hence, usually unknown to the defendant) for some time while the government decides whether or not to intervene on behalf of a private qui tam plaintiff (known as a relator) and take the lead in the litigation. These lawsuits can involve significant monetary damages and penalties and award bounties to private plaintiffs who successfully bring the suits. The Company is and has been a defendant in these cases in the past, and may be named as a defendant in similar cases from time to time in the future.
Wilmington Litigation.    On January 19, 2017, the United States District Court for the District of Delaware unsealed a qui tam Complaint in United States of America and State of Delaware ex rel. Theresa Kelly v. Select Specialty Hospital-Wilmington, Inc., Select Specialty Hospitals, Inc., Select Employment Services, Inc., Select Medical Corporation, and Crystal Cheek, No. 16‑347‑LPS. The Complaint was initially filed under seal in May 2016 by a former chief nursing officer at SSH-Wilmington and was unsealed after the United States filed a Notice of Election to Decline Intervention in January 2017. The corporate defendants were served in March 2017. In the complaint, the plaintiff-relator alleges that the Select defendants and an individual defendant, who is a former health information manager at SSH-Wilmington, violated the False Claims Act and the Delaware False Claims and Reporting Act based on allegedly falsifying medical practitioner signatures on medical records and failing to properly examine the credentials of medical practitioners at SSH-Wilmington. In response to the Select defendants’ motion to dismiss the Complaint, in May 2017 the plaintiff-relator filed an Amended Complaint asserting the same causes of action. The Select defendants filed a Motion to Dismiss the Amended Complaint based on numerous grounds, including that the Amended Complaint did not plead any alleged fraud with sufficient particularity, failed to plead that the alleged fraud was material to the government’s payment decision, failed to plead sufficient facts to establish that the Select defendants knowingly submitted false claims or records, and failed to allege any reverse false claim. In March 2018, the District Court dismissed the plaintiff-relator’s claims related to the alleged failure to properly examine medical practitioners’ credentials, her reverse false claims allegations, and her claim that defendants violated the Delaware False Claims and Reporting Act. It denied the defendants’ motion to dismiss claims that the allegedly falsified medical practitioner signatures violated the False Claims Act. Separately, the District Court dismissed the individual defendant due to plaintiff-relator’s failure to timely serve the amended complaint upon her.


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In March 2017, the plaintiff-relator initiated a second action by filing a Complaint in the Superior Court of the State of Delaware in Theresa Kelly v. Select Medical Corporation, Select Employment Services, Inc., and SSH-Wilmington, C.A. No. N17C-03-293 CLS. The Delaware Complaint alleges that the defendants retaliated against her in violation of the Delaware Whistleblowers’ Protection Act for reporting the same alleged violations that are the subject of the federal Amended Complaint. The defendants filed a motion to dismiss, or alternatively to stay, the Delaware Complaint based on the pending federal Amended Complaint and the failure to allege facts to support a violation of the Delaware Whistleblowers’ Protection Act.  In January 2018, the Court stayed the Delaware Complaint pending the outcome of the federal case.
The Company intends to vigorously defend these actions, but at this time the Company is unable to predict the timing and outcome of this matter.
Contract Therapy Subpoena. On May 18, 2017, the Company received a subpoena from the U.S. Attorney’s Office for the District of New Jersey seeking various documents principally relating to the Company’s contract therapy division, which contracted to furnish rehabilitation therapy services to residents of SNFs and other providers. The Company operated its contract therapy division through a subsidiary until March 31, 2016, when the Company sold the stock of the subsidiary. The subpoena seeks documents that appear to be aimed at assessing whether therapy services were furnished and billed in compliance with Medicare SNF billing requirements, including whether therapy services were coded at inappropriate levels and whether excessive or unnecessary therapy was furnished to justify coding at higher paying levels. The U.S. Attorney’s Office has indicated that the subpoena was issued in connection with a qui tam lawsuit. The Company has produced documents in response to the subpoena and intends to fully cooperate with this investigation. At this time, the Company is unable to predict the timing and outcome of this matter.
Ann Arbor Complaint. On May 12, 2020, the United States District Court for the Eastern District of Michigan unsealed qui tam Complaints in United States of America and State of Michigan ex rel. Neal Elkin v. Select Medical Holdings Corp., Select Medical, and SSH-Ann Arbor, No. 12-cv-13984. An initial Complaint was filed under seal in September 2012 and a First Amended Complaint was filed under seal in September 2019. Both Complaints were unsealed after the United States and State of Michigan filed a Notice of Election to Decline Intervention in May 2020. In the First Amended Complaint, the plaintiff-relator, a physician formerly practicing at SSH-Ann Arbor, alleges that the defendants had a policy to keep respiratory patients on ventilators longer than medically necessary in order to increase reimbursement, and that, after he complained of this practice, SSH-Ann Arbor retaliated by refusing to assign new patients to him. The First Amended Complaint has not yet been served on the defendants. If the plaintiff-relator serves the First Amended Complaint and pursues this action, the Company intends to vigorously defend this action; however, at this time the Company is unable to predict the timing and outcome of this matter.
Oklahoma City Subpoena. On August 24, 2020, the Company and SSH–Oklahoma City received Civil Investigative Demands from the U.S. Attorney’s Office for the Western District of Oklahoma seeking responses to interrogatories and the production of various documents principally relating to the documentation, billing and reviews of medical services furnished to patients at SSH-Oklahoma City. The Company does not know whether the subpoena has been issued in connection with a qui tam lawsuit or in connection with possible civil, criminal or administrative proceedings by the government. The Company is producing documents in response to the subpoena and intends to fully cooperate with this investigation. At this time, the Company is unable to predict the timing and outcome of this matter.
ITEM 1A. RISK FACTORS
There have been no material changes from our risk factors as previously reported in our Annual Report on Form 10-K for the year ended December 31, 2019 and our Quarterly Reports on Form 10-Q for the three months ended March 31, 2020 and June 30, 2020.

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ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
Purchases of Equity Securities by the Issuer
Holdings’ board of directors has authorized a common stock repurchase program to repurchase up to $500.0 million worth of shares of its common stock. The program, which has been extended until December 31, 2021, will remain in effect until then unless further extended or earlier terminated by the board of directors. Stock repurchases under this program may be made in the open market or through privately negotiated transactions, and at times and in such amounts as Holdings deems appropriate.
The following table provides information regarding repurchases of our common stock during the three months ended September 30, 2020.
 
Total Number of Shares Purchased(1)
Average Price Paid Per Share(1)
Total Number of Shares Purchased as Part of Publicly Announced Plans or ProgramsApproximate Dollar Value of Shares that May Yet Be Purchased Under Plans or Programs
July 1 - July 31, 2020— $— — $143,394,863 
August 1 - August 31, 2020253,510 19.04 — 143,394,863 
September 1 - September 30, 2020— — — 143,394,863 
Total253,510 $19.04 — $143,394,863 
_______________________________________________________________________________
(1)    Represents common stock surrendered to us to satisfy tax withholding obligations associated with the vesting of restricted shares issued to employees, pursuant to the provisions of our equity incentive plans.
ITEM 3. DEFAULTS UPON SENIOR SECURITIES
Not applicable.
ITEM 4. MINE SAFETY DISCLOSURES
Not applicable.
ITEM 5. OTHER INFORMATION
None.
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ITEM 6. EXHIBITS
NumberDescription
31.1
31.2
32.1
101.INSXBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.
101.SCHInline XBRL Taxonomy Extension Schema Document.
101.CALInline XBRL Taxonomy Extension Calculation Linkbase Document.
101.DEFInline XBRL Taxonomy Extension Definition Linkbase Document.
101.LABInline XBRL Taxonomy Extension Label Linkbase Document.
101.PREInline XBRL Taxonomy Extension Presentation Linkbase Document.
104Cover Page Interactive Data File - the cover page interactive data file does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.
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Table of Contents
SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this Report to be signed on its behalf by the undersigned, thereunto duly authorized.
 SELECT MEDICAL HOLDINGS CORPORATION
  
  
 By:/s/ Martin F. Jackson
  Martin F. Jackson
  Executive Vice President and Chief Financial Officer
  (Duly Authorized Officer)
   
 By:/s/  Scott A. Romberger
  Scott A. Romberger
  Senior Vice President, Chief Accounting Officer and Controller
  (Principal Accounting Officer)
 
Dated:  October 29, 2020
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