10-Q
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Table of Contents
 
 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
 
FORM
10-Q
 
 
(Mark One)
Quarterly report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
For the quarterly period ended June 30, 2020
OR
Transition report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
For the transition period from                      to                     
Commission File Number:
001-35429
 
 
BRIGHTCOVE INC.
(Exact name of registrant as specified in its charter)
 
 
 
Delaware
 
20-1579162
(State or other jurisdiction of
incorporation or organization)
 
(I.R.S. Employer
Identification No.)
290 Congress Street
Boston, MA 02210
(Address of principal executive offices)
(888)
882-1880
(Registrant’s telephone number, including area code)
Securities registered pursuant to Section 12(b) of the Act:
Title of each class
 
Trading
 
Symbol(s)
 
Name of each exchange
 
on which registered
Common Stock, par value $0.001 per share
 
BCOV
 
The NASDAQ Global Market
 
 
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes  
    No  
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation
S-T
(§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).
 
 
 
 
Yes
 
 
 
 
 
 
No
 
 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a
non-accelerated
filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule
12b-2
of the Exchange Act.
Large accelerated filer
 
 
Accelerated filer
 
             
Non-accelerated
filer
 
 
 
(Do not check if a smaller reporting company)
 
Smaller reporting company
 
             
 
     
Emerging growth company
 
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  ☐
Indicate by check mark whether the registrant is a shell company (as defined in Rule
12b-2
of the Exchange Act).   
 
Yes  
    No  
As of July 
20
, 2020 there were 39,414,408 shares of the registrant’s common stock, $0.001 par value per share, outstanding.
 
 

Table of Contents
BRIGHTCOVE INC.
Table of Contents
 
 
  
Page
 
  
     
  
     
  
 
4
 
  
 
5
 
  
 
6
 
  
 
7
 
  
 
8
 
  
 
9
 
   
  
 
16
 
   
  
 
30
 
   
  
 
32
 
   
  
 
32
 
   
  
 
32
 
   
  
 
33
 
   
  
 
35
 
   
  
 
36
 
   
  
 
37
 
 
2

Table of Contents
SPECIAL NOTE REGARDING FORWARD-LOOKING STATEMENTS
This Quarterly Report on Form
10-Q
contains “forward-looking statements” that involve risks and uncertainties, as well as assumptions that, if they never materialize or prove incorrect, could cause our results to differ materially from those expressed or implied by such forward-looking statements. The statements contained in this Quarterly Report on Form
10-Q
that are not purely historical are forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, or Securities Act, and Section 21E of the Securities Exchange Act of 1934, as amended, or Exchange Act. Such forward-looking statements include any expectation of earnings, revenue or other financial items; any statements of the plans, strategies and objectives of management for future operations; factors that may affect our operating results; statements related to adding employees; statements related to potential benefits of acquisitions; statements related to future capital expenditures; statements related to future economic conditions or performance; statements as to industry trends and other matters that do not relate strictly to historical facts or statements of assumptions underlying any of the foregoing. Forward-looking statements are often identified by the use of words such as, but not limited to, “anticipate,” “believe,” “can,” “continue,” “could,” “estimate,” “expect,” “intend,” “may,” “will,” “plan,” “project,” “seek,” “should,” “target,” “will,” “would,” and similar expressions or variations intended to identify forward-looking statements. These statements are based on the beliefs and assumptions of our management based on information currently available to management. Such forward-looking statements are subject to risks, uncertainties and other important factors that could cause actual results and the timing of certain events to differ materially from future results expressed or implied by such forward-looking statements. Factors that could cause or contribute to such differences include, but are not limited to, those identified below, and those discussed in the section titled “Risk Factors” included in Item 1A of Part I of this Quarterly Report on Form
10-Q,
and the risks discussed in our other Securities and Exchange Commission, or SEC, filings. Furthermore, such forward-looking statements speak only as of the date of this report. Except as required by law, we undertake no obligation to update any forward-looking statements to reflect events or circumstances after the date of such statements. Forward-looking statements in this Quarterly Report on Form
10-Q
may include statements about:
 
 
 
our ability to achieve profitability;
 
 
 
our competitive position and the effect of competition in our industry;
 
 
 
our ability to retain and attract new customers;
 
 
 
our ability to penetrate existing markets and develop new markets for our services;
 
 
 
our ability to retain or hire qualified accounting and other personnel;
 
 
 
our ability to successfully integrate acquired businesses, including the online video platform assets of Ooyala, Inc. and certain of its subsidiaries that we acquired during 2019;
 
 
 
our ability to protect our intellectual property and operate our business without infringing upon the intellectual property rights of others;
 
 
 
our ability to maintain the security and reliability of our systems;
 
 
 
our estimates with regard to our future performance and total potential market opportunity;
 
 
 
our expectations regarding the potential impact of the
COVID-19
pandemic on our business, operations, and the markets in which we and our partners and customers operate;
 
 
 
our estimates regarding our anticipated results of operations, future revenue, bookings growth, capital requirements and our needs for additional financing; and
 
 
 
our goals and strategies, including those related to revenue and bookings growth.
 
3

Table of Contents
PART I. FINANCIAL INFORMATION
 
ITEM 1.
FINANCIAL STATEMENTS
Brightcove Inc.
Condensed Consolidated Balance Sheets
(unaudited)
 
June 30, 2020
 
 
December 31, 2019
 
 
(in thousands, except share
and per share data)
 
Assets
 
 
 
 
 
 
Current assets:
   
     
 
Cash and cash equivalents
  $
27,753
    $
22,759
 
Accounts receivable, net of allowance of $651 and $904 at June 30, 2020 and December 31, 2019, respectively
   
26,794
     
31,181
 
Prepaid expenses
   
8,986
     
5,171
 
Other current assets
   
8,340
     
6,713
 
                 
Total current assets
   
71,873
     
65,824
 
Property and equipment, net
   
14,726
     
12,086
 
Operating lease
right-of-use
asset
   
13,340
     
16,912
 
Intangible assets, net
   
12,090
     
13,875
 
Goodwill
   
60,902
     
60,902
 
Other assets
   
3,524
     
3,268
 
                 
Total assets
  $
176,455
    $
172,867
 
                 
Liabilities and stockholders’ equity
 
 
 
 
 
 
Current liabilities:
   
     
 
Accounts payable
  $
11,283
    $
9,917
 
Accrued expenses
   
20,556
     
20,925
 
Operating lease liability
   
5,687
     
6,174
 
Deferred revenue
   
54,647
     
49,260
 
                 
Total current liabilities
   
92,173
     
86,276
 
Operating lease liability, net of current portion
   
8,618
     
11,701
 
Debt
   
5,000
     
—  
 
Other liabilities
   
1,100
     
767
 
                 
Total liabilities
   
106,891
     
98,744
 
Commitments and contingencies
(Note 10)
   
   
Stockholders’ equity:
   
     
 
Undesignated preferred stock, $0.001 par value; 5,000,000 shares authorized; no shares issued
   
—  
     
—  
 
Common stock, $0.001 par value; 100,000,000 shares authorized; 39,543,991 and 39,042,787 shares issued at June 30, 2020 and December 31, 2019, respectively
   
39
     
39
 
Additional
paid-in
capital
   
281,255
     
276,365
 
Treasury stock, at cost; 135,000 shares
   
(871
)    
(871
)
Accumulated other comprehensive loss
   
(1,086
)    
(785
)
Accumulated deficit
   
(209,773
)    
(200,625
)
                 
Total stockholders’ equity
   
69,564
     
74,123
 
                 
Total liabilities and stockholders’ equity
  $
176,455
    $
172,867
 
                 
The accompanying notes are an integral part of these condensed consolidated financial statements.
4

Table of Contents
Brightcove Inc.
Condensed Consolidated Statements of Operations
(unaudited)
 
Three Months Ended June 30,
   
Six Months Ended June 30,
 
 
2020
 
 
2019
 
 
2020
 
 
2019
 
 
(in thousands, except share and
per share data)
   
 
 
 
Revenue:
   
     
     
     
 
Subscription and support revenue
  $
45,617
    $
44,891
    $
90,275
    $
83,768
 
Professional services and other revenue
   
2,309
     
2,691
    $
4,304
     
5,650
 
                                 
Total revenue
   
47,926
     
47,582
     
94,579
     
89,418
 
Cost of revenue:
   
     
     
     
 
Cost of subscription and support revenue
   
17,807
     
19,381
     
34,555
     
33,551
 
Cost of professional services and other revenue
   
2,092
     
2,228
     
3,986
     
4,804
 
                                 
Total cost of revenue
   
19,899
     
21,609
     
38,541
     
38,355
 
                                 
Gross profit
   
28,027
     
25,973
     
56,038
     
51,063
 
Operating expenses:
   
     
     
     
 
Research and development
   
9,131
     
7,629
     
17,984
     
15,023
 
Sales and marketing
   
13,383
     
16,827
     
27,557
     
31,083
 
General and administrative
   
6,407
     
5,979
     
12,939
     
11,240
 
Merger-related
   
259
     
2,620
     
5,768
     
5,552
 
                                 
Total operating expenses
   
29,180
     
33,055
     
64,248
     
62,898
 
                                 
Loss from operations
   
(1,153
)    
(7,082
)    
(8,210
)    
(11,835
)
Other (expense) income, net
   
(27
)    
19
     
(495
)    
(36
)
                                 
Loss before income taxes
   
(1,180
)    
(7,063
)    
(8,705
)    
(11,871
)
Provision for income taxes
   
115
     
175
     
443
     
350
 
                                 
Net loss
  $
(1,295
)   $
(7,238
)   $
(9,148
)   $
(12,221
)
                                 
Net loss per share
 -
basic and diluted
  $
(0.03
)   $
(0.19
)   $
(0.23
)   $
(0.33
)
 
                                 
Weighted-average number of common shares used in computing net loss per share
   
39,291,649
     
37,966,207
     
39,136,394
     
37,322,646
 
                                 
The accompanying notes are an integral part of these condensed consolidated financial statements.
5

Table of Contents
Brightcove Inc.
Condensed Consolidated Statements of Comprehensive Loss
(unaudited)
 
Three Months Ended June 30,
   
Six Months Ended June 30,
 
 
2020
 
 
2019
 
 
2020
 
 
2019
 
 
(in thousands)
   
 
 
 
Net loss
  $
(1,295
)   $
(7,238
)   $
(9,148
)   $
(12,221
)
Other comprehensive income:
   
     
     
     
 
Foreign currency translation adjustments
   
158
     
39
     
 
(
301
)
   
60
 
                                 
Comprehensive loss
  $
(1,137
)   $
(7,199
)   $
(9,449
)   $
(12,161
)
                                 
The accompanying notes are an integral part of these condensed consolidated financial statements.
6

Table of Contents
Brightcove Inc.
Condensed Consolidated Statements of Stockholders’ Equity
(unaudited)
(in thousands, except share data)
 
Three Months Ended June 30,
   
Six Months Ended June 30,
 
 
2020
 
 
2019
 
 
2020
 
 
2019
 
 
(in thousands, except share data)
   
 
 
 
Shares of common stock issued
 
 
 
 
 
 
 
 
 
 
 
 
Balance, beginning of period
   
39,105,853
     
36,908,051
     
39,042,787
     
36,752,469
 
Common stock issued upon acquisition
   
—  
     
1,056,763
     
—  
     
1,056,763
 
Issuance of common stock upon exercise of stock options and pursuant to restricted stock units
   
438,138
     
255,029
     
501,204
     
410,611
 
                                 
Balance, end of period
   
39,543,991
     
38,219,843
     
39,543,991
     
38,219,843
 
                                 
Shares of treasury stock
 
 
 
 
 
 
 
 
 
 
 
 
Balance, beginning of period
   
(135,000
)    
(135,000
)    
(135,000
)    
(135,000
)
                                 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Balance, end of period
   
(135,000
)    
(135,000
)    
(135,000
)    
(135,000
)
                                 
Par value of common stock issued
 
 
 
 
 
 
 
 
 
 
 
 
Balance, beginning of period
  $
39
    $
37
    $
39
    $
37
 
Common stock issued upon acquisition
   
—  
     
1
     
—  
     
1
 
Issuance of common stock upon exercise of stock options and pursuant to restricted stock units
   
  
     
—  
     
—  
     
—  
 
                                 
Balance, end of period
  $
39
    $
38
    $
39
    $
38
 
                                 
Value of treasury stock
 
 
 
 
 
 
 
 
 
 
 
 
Balance, beginning of period
  $
(871
)   $
(871
)   $
(871
)   $
(871
)
                                 
Balance, end of period
  $
(871
)   $
(871
)   $
(871
)   $
(871
)
                                 
Additional
paid-in
capital
 
 
 
 
 
 
 
 
 
 
 
 
Balance, beginning of period
  $
279,114
    $
253,244
    $
276,365
    $
251,122
 
Common stock issued upon acquisition
   
—  
     
8,865
     
—  
     
8,865
 
Withholding tax on restricted stock units vesting
   
(396
)    
—  
     
(396
)    
—  
 
Issuance of common stock upon exercise of stock options and pursuant to restricted stock units
   
358
     
1,218
     
394
     
1,843
 
Stock-based compensation expense
   
2,179
     
1,438
     
4,892
     
2,935
 
                                 
Balance, end of period
  $
281,255
    $
264,765
    $
281,255
    $
264,765
 
                                 
Accumulated deficit
 
 
 
 
 
 
 
 
 
 
 
 
Balance, beginning of period
  $
(208,478
)   $
(183,705
)   $
(200,625
)   $
(178,722
)
Net loss
   
(1,295
)    
(7,238
)    
(9,148
)    
(12,221
)
                                 
Balance, end of period
  $
(209,773
)   $
(190,943
)   $
(209,773
)   $
(190,943
)
                                 
Accumulated other comprehensive loss
 
 
 
 
 
 
 
 
 
 
 
 
Balance, beginning of period
  $
(1,244
)   $
(931
)   $
(785
)   $
(952
)
Foreign currency translation adjustment
   
158
     
39
     
(301
)    
60
 
                                 
Balance, end of period
  $
(1,086
)   $
(892
)   $
(1,086
)   $
(892
)
 
                                 
Total stockholders’ equity
  $
69,564
    $
72,097
    $
69,564
    $
72,097
 
                                 
The accompanying notes are an integral part of these condensed consolidated financial statements.
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Table of Contents
Brightcove Inc.
Condensed Consolidated Statements of Cash Flows
(unaudited)
 
Six Months Ended June 30,
 
 
2020
 
 
2019
 
 
(in thousands)
 
Operating activities
 
 
 
 
 
 
Net loss
  $
(9,148
)   $
(12,221
)
Adjustments to reconcile net loss to net cash provided by (used in) operating activities:
   
     
 
Depreciation and amortization
   
4,357
     
3,934
 
Stock-based compensation
   
4,716
     
2,783
 
Provision for reserves on accounts receivable
   
401
     
253
 
Changes in assets and liabilities:
   
     
 
Accounts receivable
   
4,055
     
(7,688
)
Prepaid expenses and other current assets
   
(5,357
)    
(1,892
)
Other assets
   
(300
)    
(435
)
Accounts payable
   
2,038
     
58
 
Accrued expenses
   
(577
)    
7,924
 
Operating leases
   
3
     
(162
)
Deferred revenue
   
5,112
     
3,565
 
                 
Net cash provided by (used in) operating activities
   
5,300
     
(3,881
)
Investing activities
 
 
 
 
 
 
Purchases of property and equipment
   
(1,197
)    
(401
)
Cash paid for acquisition, net of cash acquired
   
—  
     
(3,300
)
Capitalized
internal-use
software costs
   
(3,839
)    
(2,372
)
                 
Net cash used in investing activities
   
(5,036
)    
(6,073
)
Financing activities
 
 
 
 
 
 
Proceeds from exercise of stock options
   
394
     
1,843
 
Proceeds from debt
   
10,000
     
—  
 
Debt paydown
   
(5,000
)    
—  
 
Other financing activities
   
(429
)    
(117
)
                 
Net cash provided by financing activities
   
4,965
     
1,726
 
Effect of exchange rate changes on cash and cash equivalents
   
(235
)    
131
 
                 
Net increase (decrease) in cash and cash equivalents
   
4,994
     
(8,097
)
 
Cash and cash equivalents at beginning of period
   
22,759
     
29,306
 
                 
Cash and cash equivalents at end of period
  $
 
27,753
    $
21,209
 
                 
Supplemental disclosure of
non-cash
investing activities
 
 
 
 
 
 
Fair value of shares issued for acquisition of a business
  $
—  
    $
8,866
 
Supplemental disclosure of cash flow information
 
 
 
 
 
 
Cash paid for operating lease liabilities
  $
3,561
    $
 
3,718
 
                 
The accompanying notes are an integral part of these condensed consolidated financial statements.
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Table of Contents
Brightcove Inc.
Notes to Condensed Consolidated Financial Statements
(unaudited)
(in thousands, except share and per share data, unless otherwise noted)
1. Business Description and Basis of Presentation
Business Description
Brightcove Inc. (the Company) is a leading global provider of cloud services for video which enable its customers to publish and distribute video to Internet-connected devices quickly, easily and in a cost-effective and high-quality manner.
Basis of Presentation
The accompanying interim condensed consolidated financial statements are unaudited. These condensed consolidated financial statements and notes should be read in conjunction with the audited consolidated financial statements and related notes, together with Management’s Discussion and Analysis of Financial Condition and Results of Operations, contained in the Company’s Annual Report on Form
10-K
for the year ended December 31, 2019.
The accompanying unaudited condensed consolidated financial statements have been prepared pursuant to the rules and regulations of the Securities and Exchange Commission. Accordingly, certain information and footnote disclosures normally included in financial statements prepared in accordance with generally accepted accounting principles in the United States have been condensed or omitted pursuant to such rules and regulations. In the opinion of management, other than the changes to accounting for credit losses as described in Note 13, the unaudited condensed consolidated financial statements and notes have been prepared on the same basis as the audited consolidated financial statements for the year ended December 31, 2019 contained in the Company’s Annual Report on Form
10-K
and include all adjustments, consisting of normal recurring adjustments, necessary for a fair presentation of the Company’s condensed consolidated financial statements for the three and six months ended June 30, 2020 and 2019. These interim periods are not necessarily indicative of the results to be expected for any other interim period or the full year.
The Company considers events or transactions that occur after the balance sheet date but prior to the issuance of the financial statements to provide additional evidence for certain estimates or to identify matters that require additional disclosure. Subsequent events have been evaluated as required. The Company has evaluated all subsequent events and determined that there are no material recognized or unrecognized subsequent events requiring disclosure, other than those disclosed in this Report on Form
10-Q.
As described in Note 13, the Company implemented a significant accounting policy upon the adoption of Accounting Standards Update (“ASU”)
 2016-13,
 Financial Instruments — Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments
 (“ASC 326”). As of June 30, 2020, other than the changes to the accounting for credit losses, the Company’s significant accounting policies and estimates, which are detailed in the Company’s Annual Report on Form
 10-K
 for the year ended December 31, 2019, have not changed.
2. Revenue from Contracts with Customers
The Company primarily derives revenue from the sale of its online video platform, which enables its customers to publish and distribute video to Internet-connected devices quickly, easily and in a cost-effective and high-quality manner. Revenue is derived from three primary sources: (1) the subscription to its technology and related support; (2) hosting, bandwidth and encoding services; and (3) professional services, which include initiation,
 set-up
 and customization services.
The following summarizes the opening and closing balances of receivables, contract assets and contract liabilities from contracts with customers.
                                         
 
Accounts
Receivable, net
 
 
Contract Assets
(current)
 
 
Deferred
Revenue
(current)
 
 
Deferred
Revenue
(non-current)
 
 
Total Deferred
Revenue
 
Balance at December 31, 2019
  $
31,181
    $
1,871
    $
49,260
    $
299
    $
49,559
 
Balance at June 30, 2020
   
26,794
     
2,017
     
54,647
     
92
     
54,739
 
 
 
 
 
 
 
 
 
 
 
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Table of Contents
Revenue recognized during the three and six months ended June 30, 2020 from amounts included in deferred revenue at the beginning of the period was approximately $13.7 million and $38.9 million, respectively. During the three and six months ended June 30, 2020, the Company did not recognize a material amount of revenue from performance obligations satisfied or partially satisfied in previous periods.
The assets recognized for costs to obtain a contract were $7.4 million as of June 30, 2020 and $5.9 million as of December 31, 2019. Amortization expense recognized during the three and six months ended June 30, 2020 related to costs to obtain a contract was $1.8 million and $3.4 million, respectively. Amortization expense recognized during the three and six months ended June 30, 2019 related to costs to obtain a contract was $1.8 million and $3.7 million, respecti
v
ely.
Transaction Price Allocated to Future Performance Obligations
As of June 30, 2020, the total aggregate transaction price allocated to the unsatisfied performance obligations for subscription and support contracts was approximately $136.9 million, of which approximately $108.8
 
million is expected to be recognized over the next 12 months. The Company expects to recognize substantially all of the remaining unsatisfied performance obligations by December 2024.
3. Concentration of Credit Risk
The Company has no significant
 off-balance
 sheet risk, such as foreign exchange contracts, option contracts, or other foreign hedging arrangements. Financial instruments that potentially expose the Company to concentrations of credit risk consist primarily of cash, cash equivalents, trade accounts receivable and unbilled trade accounts receivable.
The Company maintains its cash and cash equivalents principally with accredited financial institutions of high credit standing. Although the Company deposits its cash with multiple financial institutions, its deposits, at times, may exceed federally insured limits. The Company generally has not experienced any material losses related to receivables from individual customers, or groups of customers. The Company does not require collateral. Due to these factors, no additional credit risk beyond amounts provided for collection losses is believed by management to be probable in the Company’s accounts receivable.
Please
see
Note 13 for more detail on how the Company assesses credit risk for trade accounts receivable and unbilled trade accounts receivable under ASC 326.
4. Concentration of Other Risks
The Company is dependent on certain content delivery network providers who provide digital media delivery functionality enabling the Company’s
 on-demand
 application service to function as intended for the Company’s customers and ultimate
 end-users.
 The disruption of these services could have a material adverse effect on the Company’s business, financial position, and results of operations.
5. Cash and Cash Equivalents
The Company considers all highly liquid investments with an original maturity of three months or less at the date of purchase to be cash equivalents. Management determines the appropriate classification of investments at the time of purchase, and
 re-evaluates
 such determination at each balance sheet date. The Company did not have any short-term or long-term investments at June 30, 2020 or December 31, 2019. The increase in cash and cash equivalents is primarily the result of the Company’s borrowing
, net of repayment
s
,
$5.0 million under an existing line of credit, as described in Note 11.
Cash and cash equivalents primarily consist of cash on deposit with banks and amounts held in interest-bearing money market accounts. Cash equivalents are carried at cost, which approximates their fair market value.
Cash and cash equivalents as of June 30, 2020 consist of the following:
                                 
 
June 30, 2020
 
Description
 
Contracted
Maturity
 
 
Cost
 
 
Fair Market
Value
 
 
Balance Per
Balance Sheet
 
Cash
   
Demand
    $
27,712
    $
27,712
    $
27,712
 
Money market funds
   
Demand
     
41
     
41
     
41
 
                                 
Total cash and cash equivalents
   
    $
27,753
    $
27,753
    $
27,753
 
                                 
 
 
 
 
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Cash and cash equivalents as of December 31, 2019 consist of the following:
 
December 31, 2019
 
Description
 
Contracted
Maturity
 
 
Cost
 
 
Fair Market
Value
 
 
Balance Per
Balance Sheet
 
Cash
   
Demand
    $
22,718
    $
22,718
    $
22,718
 
Money market funds
   
Demand
     
41
     
41
     
41
 
                                 
Total cash and cash equivalents
   
    $
22,759
    $
22,759
    $
22,759
 
                                 
6. Net Loss per Share
The Company calculates basic and diluted net loss per common share by dividing the net loss by the number of common shares outstanding during the period. The Company has excluded other potentially dilutive shares, which include warrants to purchase common stock and outstanding common stock options and unvested restricted stock units, from the number of common shares outstanding as their inclusion in the computation for all periods would be anti-dilutive due to net losses incurred. The following outstanding common shares have been excluded from the computation of dilutive net loss per share as of June 30, 2020 and 2019.
 
Three Months Ended June 30,
   
Six Months Ended June 30,
 
 
2020
 
 
2019
 
 
2020
 
 
2019
 
Options outstanding
   
2,372
     
2,624
     
2,372
     
2,624
 
Restricted stock units outstanding
   
3,580
     
3,187
     
3,580
     
3,187
 
7. Fair Value of Financial Instruments
The Company’s financial instruments carried at fair value were less than $0.1 million as of June 30, 2020 and December 31, 2019
.
8. Stock-based Compensation
The weighted-average fair value of options granted during the three months ended June 30, 2020 and 2019 was $3.76 and $4.53 per share, respectively. The weighted-average fair value of options granted during the six months ended June 30, 2020 and 2019 was $3.48 and $4.36 per share, respectively. The weighted-average assumptions utilized to determine such values are presented in the following table:
 
Three Months Ended June 30,
   
Six Months Ended June 30,
 
 
2020
 
 
2019
 
 
2020
 
 
2019
 
Expected life in years
   
6.3
     
6.1
     
6.2
     
6.2
 
Risk-free interest rate
   
0.62
%    
2.38
%    
1.03
%    
2.42
%
 
Volatility
   
48
%    
44
%    
46
%    
44
%
Dividend yield
   
—  
     
—  
     
—  
     
—  
 
As of June 30, 2020, there was $20.7 million of unrecognized stock-based compensation expense related to stock-based awards that is expected to be recognized over a weighted-average period of 2.08 years. The following table summarizes stock-based compensation expense as included in the consolidated statement of operations for the three and six months ended June 30, 2020 and 2019:
 
Three Months Ended June 30,
   
Six Months Ended June 30,
 
 
2020
 
 
2019
 
 
2020
 
 
2019
 
Stock-based compensation:
   
     
     
     
 
Cost of subscription and support revenue
  $
123
    $
95
    $
313
    $
214
 
Cost of professional services and other revenue
   
90
     
68
     
170
     
152
 
Research and development
   
257
     
269
     
697
     
532
 
Sales and marketing
   
761
     
351
     
1,672
     
809
 
General and administrative
   
867
     
576
     
1,864
     
1,076
 
                                 
  $
2,098
    $
1,359
    $
4,716
    $
2,783
 
                                 
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The following is a summary of the stock option activity during the six months ended June 30, 2020.
 
Number of
Shares
 
 
Weighted-Average
Exercise Price
 
 
Weighted-Average
Remaining
Contractual
Term (In Years)
 
 
Aggregate
Intrinsic
Value (1)
 
Outstanding at December 31, 2019
   
2,479,423
    $
8.96
     
     
 
Granted
   
79,920
     
7.76
     
     
 
Exercised
   
(61,096
)    
6.48
     
    $
108
 
Canceled
   
(126,007
)    
9.00
     
     
 
                                 
Outstanding at June 30, 2020
   
2,372,240
    $
8.99
     
6.81
    $
852
 
                                 
Exercisable at June 30, 2020
   
1,368,007
    $
8.70
     
5.67
    $
740
 
                                 
(1) The aggregate intrinsic value was calculated based on the positive difference between the fair value of the Company’s common stock on June 30, 2020 of $7.88 per share, or the date of exercise, as appropriate, and the exercise price of the underlying options.
The following table summarizes the restricted stock unit activity during the six months ended June 30, 2020:
 
Shares
 
 
Weighted
Average Grant
Date Fair Value
 
Unvested at December 31, 2019
   
3,626,364
    $
9.03
 
Granted
   
746,295
     
7.95
 
Vested and issued
   
(438,484
)    
8.92
 
Canceled
   
(353,932
)    
8.52
 
                 
Unvested at June 30, 2020
   
3,580,243
    $
8.81
 
                 
The aggregate fair value of vested and issued RSUs for the six months ended June 30, 2020 was $4.2 million.
9. Income Taxes
For the three months ended June 30, 2020 and 2019, the Company recorded income tax expense of $115 and $175, respectively. For the six months ended June 30, 2020 and 2019, the Company recorded income tax expense of $443 and $350, respectively. The income tax expense relates principally to the Company’s foreign operations.
 
The Company is required to compute income tax expense in each jurisdiction in which it operates. This process requires the Company to project its current tax liability and estimate its deferred tax assets and liabilities, including net operating loss (“NOL”) and tax credit carry-forwards. In assessing the ability to realize the net deferred tax assets, management considers whether it is more likely than not that some portion or all of the net deferred tax assets will not be realized.
The Company has provided a valuation allowance against its remaining U.S. net deferred tax assets as of June 30, 2020 and December 31, 2019, based upon the level of historical U.S. losses and future projections over the period in which the net deferred tax assets are deductible, at this time, management believes it is more likely than not that the Company will not realize the benefits of these deductible differences.
10. Commitments and Contingencies
Legal Matters
The Company, from time to time, is party to litigation arising in the ordinary course of business. Management does not believe that the outcome of these claims will have a material adverse effect on the consolidated financial position, results of operations or cash flows of the Company based on the status of proceedings at this time.
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Table of Contents
Guarantees and Indemnification Obligations
The Company typically enters into indemnification agreements in the ordinary course of business. Pursuant to these agreements, the Company indemnifies and agrees to reimburse the indemnified party for losses and costs incurred by the indemnified party, generally the Company’s customers, in connection with patent, copyright, trade secret, or other intellectual property or personal right infringement claims by third parties with respect to the Company’s technology. The term of these indemnification agreements is generally perpetual after execution of the agreement. Based on when customers first subscribe for the Company’s service, the maximum potential amount of future payments the Company could be required to make under certain of these indemnification agreements is unlimited, however, more recently the Company has typically limited the maximum potential value of such potential future payments in relation to the value of the contract. Based on historical experience and information known as of June 30, 2020, the Company has not incurred any costs for the above guarantees and indemnities. The Company has received requests for indemnification from customers in connection with patent infringement suits brought against the customer by a third party. To date, the Company has not agreed that the requested indemnification is required by the Company’s contract with any such customer.
In certain circumstances, the Company warrants that its products and services will perform in all material respects in accordance with its standard published specification documentation in effect at the time of delivery of the licensed products and services to the customer for the warranty period of the product or service. To date, the Company has not incurred significant expense under its warranties and, as a result, the Company believes the estimated fair value of these agreements is immaterial.
11. Debt
On December 14, 2018, the Company entered into an amended and restated loan and security agreement with a lender (the “Loan Agreement”) providing for up to a $30.0 million asset based line of credit (the “Line of Credit”). Under the Line of Credit, the Company can borrow up to $30.0 million. Borrowings under the Line of Credit are secured by substantially all of the Company’s assets, excluding its intellectual property. Outstanding amounts under the Line of Credit accrue interest at a rate as follows: (i) for prime rate advances, the greater of (A) the prime rate and (B) 4%, and (ii) for LIBOR advances, the greater of (A) the LIBOR rate plus 225 basis points and (B) 4%. Under the Loan Agreement, the Company must comply with certain financial covenants, including maintaining a minimum asset coverage ratio. If the outstanding principal during any month is at least $15.0 million, the Company must also maintain a minimum net income threshold based on
 non-GAAP
 operating measures.
Failure to comply with these covenants, or the occurrence of an event of default, could permit the lenders under the Line of Credit to declare all amounts borrowed under the Line of Credit, together with accrued interest and fees, to be immediately due and payable. The Company was in compliance with all covenants under the Line of Credit as of June 30, 2020.
In March 2020, the Company borrowed $10.0 million on the Line of Credit in anticipation of any operating cash needs in light of
 COVID-19.
 
In June 2020 the Company
re
paid $5.0 million on the Line of Credit
.
 
The effective interest rate for the amounts borrowed on the Line of Credit was
4
% for the six months ended June 30, 2020. The Line of Credit matures in
December 2021
. The fair value of these borrowings,
net of amounts paid,
which are classified as Level 2, approximates their carrying value at June 30, 2020 as the instrument carries a variable rate of interest which reflects current market rates.
12. Segment Information
Geographic Data
Total revenue from unaffiliated customers by geographic area, based on the location of the customer, was as follows:
 
Three Months Ended June 30,
   
Six Months Ended June 30,
 
 
2020
 
 
2019
 
 
2020
 
 
2019
 
Revenue:
   
     
     
     
 
North America
  $
26,039
    $
25,708
    $
51,038
    $
47,521
 
Europe
   
8,427
     
8,167
     
16,888
     
14,636
 
Japan
   
5,554
     
5,146
     
11,656
     
11,334
 
Asia Pacific
   
7,714
     
8,091
     
14,584
     
15,363
 
Other
   
192
     
470
     
413
     
564
 
                                 
Total revenue
  $
47,926
    $
47,582
    $
94,579
    $
89,418
 
                                 
North America is comprised of revenue from the United States, Canada and Mexico. Revenue from customers located in the United States was $23,992 and $23,966 during the three months ended June 30, 2020 and 2019, respectively. Revenue from customers
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located in the United States was $46,962 and $44,372 during the six months ended June 30, 2020 and 2019, respectively. Other than the United States and Japan, no other country contributed more than 10% of the Company’s total revenue during the three and six months ended June 30, 2020 and 2019.
As of June 30, 2020 and December 31, 2019, property and equipment at locations outside the U.S. was not material.
13. Recently Issued and Adopted Accounting Standards
In June 2016, the FASB issued ASU No.
 2016-13,
 which requires measurement and recognition of expected credit losses for financial assets held. Effective January 1, 2019, the Company adopted ASC 326 using the transition method introduced by ASU
 2016-13.
 The adoption of ASC 326 did not result in an adjustment to the estimated allowance as of December 31, 2019.
Under ASC 326, the Company changed its policy for assessing credit losses to include consideration of a broader range of information to estimate credit losses over the life of its financial assets. As of June 30, 2020, the financial assets of the Company within the scope of the assessment comprised trade accounts receivable (“AR”) and unbilled trade accounts receivable. Unbilled trade accounts receivable (“UAR”) is reflected in Other Current Assets on the Company’s Condensed Consolidated Balance Sheets and was $2.0 million as of June 30, 2020 and December 31, 2019.
The Company uses the aging method to estimate its expected credit losses on AR and UAR. In order to estimate expected credit losses, the Company assessed recent historical experience, current economic conditions and any reasonable and supportable forecasts to identify risk characteristics that are shared within the financial asset. These risk characteristics are then used to bifurcate the aging method into risk pools. Historical credit loss for each risk pool is then applied to the current period aging as presented in the identified risk pools to determine the needed reserve allowance. In the absence of current economic conditions and/or forecasts that may affect future credit losses, the Company has determined that recent historical experience provides the best basis for estimating credit losses. As of June 30, 2020, the Company estimates the life of its AR as
 5
0
-6
0
 days. This estimate is based on the Company’s historical experience for days sales outstanding (“DSO”).
The information obtained from assessing historical experience, current economic conditions and reasonable and supportable forecasts were used to identify risk characteristics that can affect future credit loss experience. The historical analysis yielded one material risk factor, the geographical location of the customer. Specifically, historical experience showed that AR that was due from customers in the Asia Pacific region had experienced more credit losses than the other geographic areas listed in
Note
12. Europe and Japan had significantly less credit loss experience when compared to Asia Pacific while North America’s credit loss experience was commensurate with the proportion of total AR that North America’s AR comprised. There were no other significant risk characteristics identified in the review of historical experience.
The Company’s assessment of current economic conditions and reasonable and supportable forecasts included an assessment of customer industries affected by
 COVID-19.
 Based on available information, the Company identified the following customer industries as being significantly affected by
 COVID-19,
 in no particular order: restaurants, hospitality, tourism, sports, travel and consumer goods. The Company assessed the relevant and supportable information available and estimated and recorded approximately $0.2 million increase in the provision for credit losses due to
 COVID-19.
 The Company will continue to assess the
 COVID-19
 risk to its AR for the duration of the pandemic.
 
The following details the changes in the Company’s reserve allowance for estimated credit losses for AR for the period:
 
Allowance for Credit Losses
 
 
(in thousands)
 
Balance as of December 31, 2019
  $
904
 
Current provision for credit losses
   
310
 
Write-offs against allowance
   
(563
)
Recoveries
   
  
 
Balance as of June 30, 2020
  $
651
 
         
Estimated credit losses for UAR were not material.
1
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Estimating credit losses based on risk characteristics requires significant judgment by the Company. Significant judgments include, but are not limited to: assessing current economic conditions and the extent to which they would be relevant to the existing characteristics of the company’s financial assets, the estimated life of financial assets, and the level of reliance on historical experience in light of economic conditions. The Company will have to continually review and update, when necessary, its historical risk characteristics that are meaningful to estimating credit losses, any new risk characteristics that arise in the natural course of business, and the estimated life of its financial assets.
14. Restructuring
During the first half of 2020, the Company committed to an action to restructure certain parts of the Company with the intent of aligning skills with the Company’s strategy and facilitating cost efficiencies and savings. As a result, certain headcount reductions were necessary. The Company incurred approximately $1.1
million
and $1.3
 million
, respectively, in restructuring charges during the three and six months ended June 30, 2020. The restructuring charges reflect post-employment benefits and are reflected in the
Condensed Consolidated Statements of Operations
as follows: $1.1
 
million – Research and Development; $130
 thou
s
and
 -
 General and Administrative; $51
 
thousand– Cost of subscription and support:
 
and
$
23
thousand– Sales and Marketing. As of June 30, 2020 the Company had accrued
 
$
831
 
thousand related to this action, which is expected to be paid in the next three to four months.
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ITEM 2.
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
The following discussion and analysis of our financial condition and results of operations should be read in conjunction with our condensed consolidated financial statements and related notes appearing elsewhere in this Quarterly Report on Form
10-Q
and our Annual Report on Form
10-K
for the year ended December 31, 2019.
Company Overview
We are a leading global provider of cloud-based services for video. We were incorporated in Delaware in August 2004 and our headquarters are in Boston, Massachusetts. Our suite of products and services reduce the cost and complexity associated with publishing, distributing, measuring and monetizing video across devices.
Brightcove Video Cloud, or Video Cloud, our flagship product, is the world’s leading online video platform. Video Cloud enables our customers to publish and distribute video to Internet-connected devices quickly, easily and in a cost-effective and high-quality manner. Brightcove OTT Flow is a service for media companies and content owners to rapidly
deploy high-quality, direct-to-consumer, live and on-demand video services
across platforms. Brightcove Video Marketing Suite, or Video Marketing Suite, is a comprehensive suite of video technologies designed to address the needs of marketers to drive awareness, engagement and conversion. Brightcove Enterprise Video Suite, or Enterprise Video Suite, is an enterprise-class platform for internal communications, employee training, live streaming, marketing and ecommerce videos.
We also have a number of modular solutions for customers, including Brightcove Zencoder, or Zencoder, which is a cloud-based video encoding service. Brightcove SSAI, or SSAI, is an innovative, cloud-based ad insertion and video stitching service that addresses the limitations of traditional online video ad insertion technology. Brightcove Player, or Player, is a cloud-based service for creating and managing video player experiences.
In September 2019, we released Brightcove Beacon, which is a purpose-built app that enables companies to deliver and launch premium OTT video experiences quickly and cost effectively across mobile, web, smart TVs and connected TVs, all with the flexibility of multiple monetization models. In January 2020, we released Brightcove Campaign, which is a purpose-built app that enables marketers to easily create video-driven marketing campaigns that yield insightful data with the ability to compare video performance to a variety of industry benchmarks.
Our philosophy for the next few years will continue to be to invest in our product strategy and development, sales, and
go-to-market
activities to support our long-term revenue growth. We believe these investments will help us address some of the challenges facing our business such as demand for our products by existing and potential customers, rapid technological change in our industry, increased competition and resulting price sensitivity. These investments include support for the expansion of our infrastructure within our hosting facilities, the hiring of additional technical and sales personnel, the innovation of new features for existing products and the development of new products. We believe this strategy will help us retain our existing customers, increase our average annual subscription revenue per premium customer and lead to the acquisition of new customers. Additionally, we believe customer growth will enable us to achieve economies of scale which will reduce our cost of goods sold, research and development and general and administrative expenses as a percentage of total revenue.
As of June 30, 2020, we had 607 employees and 3,423 customers, of which 2,279 used our premium offerings and 1,144 used our volume offerings. As of June 30, 2019, we had 547 employees and 3,761 customers, of which 2,350 used our premium offerings and 1,411 used our volume offerings.
We generate revenue by offering our products to customers on a subscription-based, software as a service, or SaaS, model. Our revenue grew from $89.4 million in the six months ended June 30, 2019 to $94.6 million in the six months ended June 30, 2020, primarily related to incremental revenue from the Ooyala acquisition that was completed on April 1, 2019 and, to a lesser extent, an increase in sales of our premium offerings to both new and existing customers. Our consolidated net loss was $9.1 million and $12.2 million for the six months ended June 30, 2020 and 2019, respectively. Included in the consolidated net loss for the six months ended June 30, 2020 was merger-related expense, stock-based compensation expense, and amortization of acquired intangible assets of $5.8 million, $4.7 million, and $1.8 million, respectively. Included in consolidated net loss for the six months ended June 30, 2019 was merger-related expense, stock-based compensation expense and amortization of acquired intangible assets of $5.6 million, $2.8 million and $1.3 million, respectively.
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For the six months ended June 30, 2020 and 2019, our revenue derived from customers located outside North America was 46% and 47%, respectively. We expect the percentage of total net revenue derived from outside North America to increase in future periods as we continue to expand our international operations.
Key Metrics
We regularly review a number of metrics, including the following key metrics, to evaluate our business, measure our performance, identify trends affecting our business, formulate financial projections and make strategic decisions.
 
   
Number of Customers
. We define our number of customers at the end of a particular quarter as the number of customers generating subscription revenue at the end of the quarter. We believe the number of customers is a key indicator of our market penetration, the productivity of our sales organization and the value that our products bring to our customers. We classify our customers by including them in either premium or volume offerings. Our premium offerings include our premium Video Cloud customers (Enterprise and Pro editions), our Zencoder customers (other than Zencoder customers on
month-to-month
contracts and
pay-as-you-go
contracts), our SSAI customers, our Player customers, our OTT Flow customers, our Video Marketing Suite customers, our Enterprise Video Suite customers, our Brightcove Beacon customers and our Brightcove Campaign customers. Our volume offerings include our Video Cloud Express customers and our Zencoder customers on
month-to-month
contracts and
pay-as-you-go
contracts.
 
 
 
 
 
As of June 30, 202
0, we had 3,423 customers, of which 2,279 used our premium offerings and 1,144 used our volume offerings. As of June 30, 2019, we had 3,761 customers, of which 2,350 used our premium offerings and 1,411 used our volume offerings. Our
 
go-to-market
 
focus and growth strategy is to expand our premium customer base, as we believe our premium customers represent a greater opportunity for our solutions. Premium customers decreased compared to the prior period due to some customers deciding to switch to in-house solutions or other third-party solutions and some customers acquired in the Ooyala acquisition deciding not to switch to our solution. V
olume customers decreased in recent periods primarily due to our discontinuation of the promotional Video Cloud Express offering. As a result, we have experienced attrition of this base level offering without a corresponding addition of customers. We expect customers using our volume offerings to continue to decrease in 2020 and beyond as we continue to focus on the market for our premium solutions.
 
   
Recurring Dollar Retention Rate
. We assess our ability to retain customers using a metric we refer to as our recurring dollar retention rate. We calculate the recurring dollar retention rate by dividing the retained recurring value of subscription revenue for a period by the previous recurring value of subscription revenue for the same period. We define retained recurring value of subscription revenue as the committed subscription fees for all contracts that renew in a given period, including any increase or decrease in contract value. We define previous recurring value of subscription revenue as the recurring value from committed subscription fees for all contracts that expire in that same period. We typically calculate our recurring dollar retention rate on a monthly basis. Recurring dollar retention rate provides visibility into our ongoing revenue. During the six months ended June 30, 2020 and 2019, the recurring dollar retention rate was 84% and 90%, respectively.
 
 
 
 
 
 
   
Average Annual Subscription Revenue Per Premium Customer
. We define average annual subscription revenue per premium customer as the total subscription revenue from premium customers for an annual period, excluding professional services revenue, divided by the average number of premium customers for that period. We believe that this metric is important in understanding subscription revenue for our premium offerings in addition to the relative size of premium customer arrangements. As our Starter edition has a price point of $199 or $499 per month, we disclose the average annual subscription revenue per premium customer separately for Starter edition customers and all other premium customers.
 
 
 
 
 
 
   
Backlog
. We define backlog as the aggregate amount of transaction price that is allocated to performance obligations that have not yet been satisfied, excluding professional service engagements. We believe that this metric is important in understanding future business performance. As of June 30, 2020, the total backlog for subscription and support contracts was approximately $136.9 million, of which approximately $108.8 million is expected to be recognized over the next 12 months. As of June 30, 2019, the total backlog for subscription and support contracts was approximately $134.2 million, of which approximately $107.6 million was expected to be recognized over the next 12 months.
 
 
 
 
 
 
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The following table includes our key metrics for the periods presented:
 
                 
    
Six Months Ended June 30,
 
    
2020
   
2019
 
Customers (at period end)
    
Premium
     2,279       2,350  
Volume
     1,144       1,411  
  
 
 
   
 
 
 
Total customers (at period end)
     3,423       3,761  
  
 
 
   
 
 
 
Recurring dollar retention rate
     84     90
Average annual subscription revenue per premium customer, excluding Starter edition customers (in thousands)
   $ 86.4     $ 80.8  
Average annual subscription revenue per premium customer for Starter edition customers only (in thousands)
   $ 4.5     $ 4.5  
Total backlog, excluding professional services engagements (in millions)
   $ 136.9     $ 134.2  
Total backlog to be recognized over next 12 months, excluding professional services engagements (in millions)
   $ 108.8     $ 107.6  
 
 
 
 
 
COVID-19
Update
While the implications of
the COVID-19 pandemic
remain uncertain, we plan to continue to make investments to support business growth. We believe that the growth of our business is dependent on many factors, including our ability to expand our customer base, increase adoption of our product offerings within existing customers, develop new products and applications to extend the functionality of our products and provide a high level of customer service. We expect to invest in sales and marketing to support customer growth. We also expect to invest in research and development as we continue to introduce new products and applications to extend the functionality of our products. We intend to maintain a high level of customer service and support which we consider critical for our continued success. We also expect to continue to incur general and administrative expenses to support our business and to maintain the infrastructure required to be a public company. We expect to use our cash flow from operations and, if necessary, our credit facility to fund operations.
See the section titled “Risk Factors” included under Part II, Item 1A below for further discussion of the possible impact of the
COVID-19
pandemic on our business.
Components of Consolidated Statements of Operations
Revenue
Subscription and Support Revenue
 — We generate subscription and support revenue from the sale of our products.
Video Cloud is offered in two product lines. The first product line is comprised of our premium product editions. All premium editions include functionality to publish and distribute video to Internet-connected devices, with higher levels of premium editions providing additional features and functionality. Customer arrangements are typically one year contracts, which include a subscription to Video Cloud, basic support and a
pre-determined
amount of video streams, bandwidth, transcoding and storage. We also offer gold support or platinum support to our premium customers for an additional fee, which includes extended phone support. The pricing for our premium editions is based on the value of our software, as well as the number of users, accounts and usage, which is comprised of video streams, bandwidth, transcoding and storage. Should a customer’s usage exceed the contractual entitlements, the contract will provide the rate at which the customer must pay for actual usage above the contractual entitlements. The second product line is comprised of our volume product edition. Our volume editions target small and
medium-sized
businesses, or SMBs. The volume editions provide customers with the same basic functionality that is offered in our premium product editions but have been designed for customers who have lower usage requirements and do not typically require advanced features and functionality. We discontinued the lower level pricing options for the Express edition of our volume offering and expect the total number of customers using the Express edition to continue to decrease. Customers who purchase the volume editions generally enter into
month-to-month
agreements. Volume customers are generally billed on a monthly basis and pay via a credit card.
 
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Zencoder is offered to customers on a subscription basis, with either committed
contracts or pay-as-you-go contracts. The
pricing is based on usage, which is comprised of minutes of video processed. The committed contracts include a fixed number of minutes of video processed. Should a customer’s usage exceed the contractual entitlements, the contract will provide the rate at which the customer must pay for actual usage above the contractual entitlements. Zencoder customers are considered premium customers other than Zencoder customers on
month-to-month
contracts or
pay-as-you-go
contracts, which are considered volume customers.
SSAI is offered to customers on a subscription basis, with varying levels of functionality, usage entitlements and support based on the size and complexity of a customer’s needs.
Player is offered to customers on a subscription basis. Customer arrangements are typically
one-year
contracts, which include a subscription to Player, basic support and a pre-determined amount of video streams. We also offer gold support or platinum support to our Player customers for an additional fee, which includes extended phone support. The pricing for Player is based on the number of users, accounts and usage, which is comprised of video streams. Should a customer’s usage exceed the contractual entitlements, the contract will provide the rate at which the customer must pay for actual usage above the contractual entitlements.
OTT Flow, Brightcove Beacon and Brightcove Campaign are each offered to customers on a subscription basis, with varying levels of functionality, usage entitlements and support based on the size and complexity of a customer’s needs. Customer arrangements are typically
one-year
contracts.
Video Marketing Suite and Enterprise Video Suite are offered to customers on a subscription basis in Starter, Pro and Enterprise editions. The Pro and Enterprise customer arrangements are typically one-year contracts, which typically include a subscription to Video Cloud, Gallery, Brightcove Social (for Video Marketing Suite customers) or Brightcove Live (for Enterprise Video Suite customers), basic support and a
pre-determined
amount of video streams or plays (for Video Marketing Suite customers), viewers (for Enterprise Video Suite customers), bandwidth and storage or videos. We also generally offer gold support or platinum support to these customers for an additional fee, which includes extended phone support. The pricing for our Pro and Enterprise editions is based on the number of users, accounts and usage, which is comprised of video streams or plays, viewers, bandwidth and storage or videos. Should a customer’s usage exceed the contractual entitlements, the contract will provide the rate at which the customer must pay for actual usage above the contractual entitlements, or will require the customer to upgrade its package upon renewal. The Starter edition provides customers with the same basic functionality that is offered in our Pro and Enterprise editions but has been designed for customers who have lower usage requirements and do not typically seek advanced features and functionality. Customers who purchase the Starter edition may enter into one-year agreements or
month-to-month
agreements. Starter customers with
month-to-month
agreements are generally billed on a monthly basis and pay via a credit card.
All Brightcove Beacon, Brightcove Campaign, SSAI, Player, OTT Flow, Video Marketing Suite and Enterprise Video Suite customers are considered premium customers.
Professional Services and Other Revenue
— Professional services and other revenue consists of services such as implementation, software customizations and project management for customers who subscribe to our premium editions. These arrangements are priced either on a fixed fee basis with a portion due upon contract signing and the remainder due when the related services have been completed, or on a time and materials basis.
Cost of Revenue
Cost of subscription, support and professional services revenue primarily consists of costs related to supporting and hosting our product offerings and delivering our professional services. These costs include salaries, benefits, incentive compensation and stock-based compensation expense related to the management of our data centers, our customer support team and our professional services staff. In addition to these expenses, we incur third-party service provider costs such as data center and content delivery network, or CDN, expenses, allocated overhead, depreciation expense and amortization of capitalized
internal-use
software development costs and acquired intangible assets. We allocate overhead costs such as rent, utilities and supplies to all departments based on relative headcount. As such, general overhead expenses are reflected in cost of revenue in addition to each operating expense category. The costs associated with providing professional services are significantly higher as a percentage of related revenue than the costs associated with delivering our subscription and support services due to the labor costs of providing professional services.
In future periods we expect our cost of revenue will increase in absolute dollars as our revenue increases. Cost of revenue as a percentage of revenue could fluctuate from period to period depending on the number of our professional services engagements and
 
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any associated costs relating to the delivery of subscription services and the timing of significant expenditures. To the extent that our customer base grows, we intend to continue to invest additional resources in expanding the delivery capability of our products and other services. The timing of these additional expenses could affect our cost of revenue, both in terms of absolute dollars and as a percentage of revenue, in any particular quarterly or annual period.
Operating Expenses
We classify our operating expenses as follows:
Research and Development
. Research and development expenses consist primarily of personnel and related expenses for our research and development staff, including salaries, benefits, incentive compensation and stock-based compensation, in addition to the costs associated with contractors and allocated overhead. We have focused our research and development efforts on expanding the functionality and scalability of our products and enhancing their ease of use, as well as creating new product offerings. We expect research and development expenses to increase in absolute dollars as we intend to continue to periodically release new features and functionality, expand our product offerings, continue the localization of our products in various languages, upgrade and extend our service offerings, and develop new technologies. Over the long term, we believe that research and development expenses as a percentage of revenue will decrease, but will vary depending upon the mix of revenue from new and existing products, features and functionality, as well as changes in the technology that our products must support, such as new operating systems or new Internet-connected devices.
Sales and Marketing
. Sales and marketing expenses consist primarily of personnel and related expenses for our sales and marketing staff, including salaries, benefits, incentive compensation, commissions, stock-based compensation and travel costs, amortization of acquired intangible assets, in addition to costs associated with marketing and promotional events, corporate communications, advertising, other brand building and product marketing expenses and allocated overhead. Our sales and marketing expenses have increased in absolute dollars in each of the last three years. We intend to continue to invest in sales and marketing and expand the sale of our product offerings within our existing customer base, build brand awareness and sponsor additional marketing events. Accordingly, we expect sales and marketing expense to continue to be our most significant operating expense in future periods. Over the long term, we believe that sales and marketing expense as a percentage of revenue will decrease, but will vary depending upon the mix of revenue from new and existing customers and
from small, medium-sized and enterprise
customers, as well as changes in the productivity of our sales and marketing programs.
General and Administrative
. General and administrative expenses consist primarily of personnel and related expenses for executive, legal, finance, information technology and human resources functions, including salaries, benefits, incentive compensation and stock-based compensation. General and administrative expenses also include the costs associated with professional fees, insurance premiums, other corporate expenses and allocated overhead. Over the long term, we believe that general and administrative expenses as a percentage of revenue will decrease.
Merger-related
. Merger-related costs consist of expenses related to mergers and acquisitions, integration costs and general corporate development activities.
Other (Expense) Income, net
Other (expense) income consists primarily of interest expense from our credit facility, interest income earned on our cash, cash equivalents, and foreign exchange gains and losses.
Income Taxes
As part of the process of preparing our consolidated financial statements, we are required to estimate our taxes in each of the jurisdictions in which we operate. We account for income taxes in accordance with the asset and liability method. Under this method, deferred tax assets and liabilities are recognized based on temporary differences between the financial reporting and income tax bases of assets and liabilities using statutory rates. In addition, this method requires a valuation allowance against net deferred tax assets if, based upon the available evidence, it is more likely than not that some or all of the deferred tax assets will not be realized. We have provided a valuation allowance against our existing U.S. net deferred tax assets at December 31, 2019.
 
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Stock-Based Compensation Expense
Our cost of revenue, research and development, sales and marketing, and general and administrative expenses include stock-based compensation expense. Stock-based compensation expense represents the grant date fair value of outstanding stock options and restricted stock awards, which is recognized as expense over the respective stock option and restricted stock award service periods. For the three months ended June 30, 2020 and 2019, we recorded $2.1 million and $1.4 million, respectively, of stock-based compensation expense. For the six months ended June 30, 2020 and 2019, we recorded $4.7 million and $2.8 million, respectively, of stock-based compensation expense. We expect stock-based compensation expense to increase in absolute dollars in future periods.
Foreign Currency Translation
With regard to our international operations, we frequently enter into transactions in currencies other than the U.S. dollar. As a result, our revenue, expenses and cash flows are subject to fluctuations due to changes in foreign currency exchange rates, particularly changes in the euro, British pound, Australian dollar, and Japanese yen. In periods when the U.S. dollar declines in value as compared to the foreign currencies in which we conduct business, our foreign currency-based revenue and expenses generally increase in value when translated into U.S. dollars. We expect the percentage of total net revenue derived from outside North America to increase in future periods as we continue to expand our international operations.
Critical Accounting Policies and Estimates
Our consolidated financial statements are prepared in accordance with accounting principles generally accepted in the United States. The preparation of these financial statements requires us to make estimates and assumptions that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenue and expenses during the reporting periods. We base our estimates on historical experience and on various other assumptions that are believed to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. Our actual results may differ from these estimates under different assumptions or conditions.
We consider the assumptions and estimates associated with revenue recognition, income taxes, business combinations, intangible assets and goodwill to be our critical accounting policies and estimates.
For a detailed explanation of the judgments made in these areas, refer to “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in our Annual Report on
Form 10-K for
the year ended December 31, 2019, which we filed with the Securities and Exchange Commission on February 27, 2020.
 
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Results of Operations
As described above in
“COVID-19
Update”, the ultimate extent of the impact of any epidemic, pandemic, outbreak or other public health crisis on our results of operations will depend on future developments, which are highly uncertain, including new information that may emerge concerning the severity of the
current COVID-19 pandemic
or other public health crisis and actions taken to contain or prevent the further spread, among others. Accordingly, we cannot fully predict the extent to which our business and results of operations will be affected; however we expect
the COVID-19 pandemic
to continue to impact our operations in several ways. Our discussion of these risks is detailed in the section titled “Risk Factors” included under Part II, Item 1A below.
The following tables set forth our results of operations for the periods presented. The data has been derived from the unaudited condensed consolidated financial statements contained in this Quarterly Report on
Form 10-Q which,
in the opinion of our management, reflect all adjustments, consisting only of normal recurring adjustments, necessary to present fairly the financial position and results of operations for the interim periods presented.
The period-to-period comparison
of financial results is not necessarily indicative of future results. This information should be read in conjunction with the consolidated financial statements and notes thereto included in our Annual Report on
Form 10-K for
the year ended December 31, 2019.
 
    
Three Months Ended June 30,
    
Six Months Ended June 30,
 
    
2020
    
2019
    
2020
    
2019
 
    
(in thousands, except share and
per share data)
               
Revenue:
           
Subscription and support revenue
   $ 45,617      $ 44,891      $ 90,275      $ 83,768  
Professional services and other revenue
     2,309        2,691        4,304        5,650  
  
 
 
    
 
 
    
 
 
    
 
 
 
Total revenue
     47,926        47,582        94,579        89,418  
Cost of revenue:
           
Cost of subscription and support revenue
     17,807        19,381        34,555        33,551  
Cost of professional services and other revenue
     2,092        2,228        3,986        4,804  
  
 
 
    
 
 
    
 
 
    
 
 
 
Total cost of revenue
     19,899        21,609        38,541        38,355  
  
 
 
    
 
 
    
 
 
    
 
 
 
Gross profit
     28,027        25,973        56,038        51,063  
Operating expenses:
           
Research and development
     9,131        7,629        17,984        15,023  
Sales and marketing
     13,383        16,827        27,557        31,083  
General and administrative
     6,407        5,979        12,939        11,240  
Merger-related
     259        2,620        5,768        5,552  
  
 
 
    
 
 
    
 
 
    
 
 
 
Total operating expenses
     29,180        33,055        64,248        62,898  
  
 
 
    
 
 
    
 
 
    
 
 
 
Loss from operations
     (1,153      (7,082      (8,210      (11,835
Other (expense) income, net
     (27      19        (495      (36
  
 
 
    
 
 
    
 
 
    
 
 
 
Loss before income taxes
     (1,180      (7,063      (8,705      (11,871
Provision for income taxes
     115        175        443        350  
  
 
 
    
 
 
    
 
 
    
 
 
 
Net loss
   $ (1,295    $ (7,238    $ (9,148    $ (12,221
  
 
 
    
 
 
    
 
 
    
 
 
 
Net loss per share - basic and diluted
   $ (0.03    $ (0.19    $ (0.23    $ (0.33
  
 
 
    
 
 
    
 
 
    
 
 
 
Weighted-average number of common shares used in computing net loss per share
     39,291,649        37,966,207        39,136,394        37,322,646  
  
 
 
    
 
 
    
 
 
    
 
 
 
Overview of Results of Operations for the Three Months Ended June 30, 2020 and 2019
Total revenue increased by 1%, or $344,000, in the three months ended June 30, 2020 compared to the three months ended June 30, 2019 due to an increase in subscription and support revenue of 2%, or $726,000, primarily due to an increase in revenue from our premium offerings. This increase was offset by a decrease in professional services and other revenue of 14% or $382,000. Professional services and other revenue will vary from period to period depending on the number of implementations and other projects that are in process. Our revenue from premium offerings increased by $314,000, or 1%, in the three months ended June 30, 2020 compared to the three months ended June 30, 2019. Our ability to continue to provide the product functionality and performance that our customers require will be a major factor in our ability to continue to increase revenue.
 
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Our gross profit increased by $2.1 million, or 8%, in the three months ended June 30, 2020 compared to the three months ended June 30, 2019, primarily due to an increase in revenue. Our ability to continue to maintain our overall gross profit will depend primarily on our ability to continue controlling our costs of delivery.
Loss from operations was $1.2 million in the three months ended June 30, 2020 compared to $7.1 million in the three months ended June 30, 2019. This is primarily due to a decrease in costs of revenue, sales and marketing, and merger related expenses in the three months ended June 30, 2020 compared to the three months ended June 30, 2019.
As of June 30, 2020, we had $27.8 million of unrestricted cash and cash equivalents, an increase of $5.0 million from $22.8 million at December 31, 2019, due primarily to $5.3 million of cash provided by operating activities and $5.0 million in net proceeds from debt. These increases were offset by $3.8 million in
capitalized internal-use software
costs, and $1.2 million in capital expenditures.
Revenue
 
    
Three Months Ended June 30,
              
    
2020
   
2019
   
Change
 
Revenue by Product Line
  
Amount
    
Percentage of

Revenue
   
Amount
    
Percentage of

Revenue
   
Amount
    
%
 
     (in thousands, except percentages)  
Premium
   $ 46,941        98   $ 46,627        98   $ 314        1
Volume
     985        2       955        2       30        3  
  
 
 
    
 
 
   
 
 
    
 
 
   
 
 
    
 
 
 
Total
   $ 47,926        100   $ 47,582        100   $ 344        1
  
 
 
    
 
 
   
 
 
    
 
 
   
 
 
    
 
 
 
During the three months ended June 30, 2020, revenue increased by $344,000, or 1%, compared to the three months ended June 30, 2019, primarily due to an increase in revenue from our premium offerings, which consists of subscription and support revenue as well as professional services and other revenue driven by an increase in revenue from our premium offerings. The increase in premium revenue of $314,000, or 1%, is primarily the result of a 4% increase in average annual subscription revenue per premium customer during the three months ended June 30, 2020 compared to the three months ended June 30, 2019. In the three months ended June 30, 2020, volume revenue increased by $30,000, or 3%, compared to the three months ended June 30, 2019.
 
    
Three Months Ended June 30,
             
    
2020
   
2019
   
Change
 
Revenue by Type
  
Amount
    
Percentage of

Revenue
   
Amount
    
Percentage of

Revenue
   
Amount
   
%
 
     (in thousands, except percentages)  
Subscription and support
   $ 45,617        95   $ 44,891        94   $ 726       2
Professional services and other
     2,309        5       2,691        6       (382     (14
  
 
 
    
 
 
   
 
 
    
 
 
   
 
 
   
 
 
 
Total
   $ 47,926        100   $ 47,582        100   $ 344       1
  
 
 
    
 
 
   
 
 
    
 
 
   
 
 
   
 
 
 
 
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Table of Contents
During the three months ended June 30, 2020, subscription and support revenue increased by $726,000, or 2%, compared to the three months ended June 30, 2019. The increase was primarily related to a 4% increase in average annual subscription revenue per premium customer during the three months ended June 30, 2020 compared the three months ended June 30, 2019. In addition, professional services and other revenue decreased by $382,000, or 14%, compared to the corresponding quarter in the prior year. Professional services and other revenue will vary from period to period depending on the number of implementations and other projects that are in process.
 
    
Three Months Ended June 30,
             
    
2020
   
2019
   
Change
 
Revenue by Geography
  
Amount
    
Percentage of

Revenue
   
Amount
    
Percentage of

Revenue
   
Amount
   
%
 
     (in thousands, except percentages)  
North America
   $ 26,039        54   $ 25,708        54   $ 331       1
Europe
     8,427        18       8,167        17       260       3  
Japan
     5,554        12       5,146        11       408       8  
Asia Pacific
     7,714        16       8,091        17       (377     (5
Other
     192        —         470        1       (278     (59
  
 
 
    
 
 
   
 
 
    
 
 
   
 
 
   
 
 
 
International subtotal
     21,887        46       21,874        46       13       0  
Total
   $ 47,926        100   $ 47,582        100   $ 344       1
  
 
 
    
 
 
   
 
 
    
 
 
   
 
 
   
 
 
 
We designate revenue by geographic regions based upon the locations of our customers. North America is comprised of revenue from the United States, Canada and Mexico. International is comprised of revenue from locations outside of North America. Depending on the timing of new customer contracts, revenue mix from a geographic region can vary from period to period.
During the three months ended June 30, 2020, total revenue for North America increased $331,000 million, or 1%, compared to the three months ended June 30, 2019. In the three months ended June 30, 2020, total revenue outside of North America did not change by a material amount compared to the three months ended June 30, 2019..
Cost of Revenue
 
    
Three Months Ended June 30,
             
    
2020
   
2019
   
Change
 
Cost of Revenue
  
Amount
    
Percentage of

Related

Revenue
   
Amount
    
Percentage of

Related

Revenue
   
Amount
   
%
 
     (in thousands, except percentages)  
Subscription and support
   $ 17,807        39   $ 19,381        43   $ (1,574     (8 )% 
Professional services and other
     2,092        91       2,228        83       (136     (6
  
 
 
    
 
 
   
 
 
    
 
 
   
 
 
   
 
 
 
Total
   $ 19,899        42   $ 21,609        45   $ (1,710     (8 )% 
  
 
 
    
 
 
   
 
 
    
 
 
   
 
 
   
 
 
 
In the three months ended June 30, 2020, cost of subscription and support revenue decreased $1.6 million, or 8%, compared to the three months ended June 30, 2019. The decrease resulted primarily from the transition of acquired Ooyala customers to our technology. Specifically, there were decreases in network hosting services, employee-related expenses, partner commissions and contractor expenses of $2.0 million, $494,000, $110,000 and $107,000, respectively. These decreases were offset by increases in content delivery network, third-party software integrated with our service offering and maintenance expenses of $649,000, $635,000 and $118,000, respectively.
In the three months ended June 30, 2020, cost of professional services and other revenue decreased $136,000, or 6%, compared to the three months ended June 30, 2019. This decrease corresponds to a decrease in employee-related expenses of $325,000 offset by an increase in contractor expense of $236,000.
 
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Table of Contents
Gross Profit
 
    
Three Months Ended June 30,
             
    
2020
   
2019
   
Change
 
Gross Profit
  
Amount
    
Percentage of

Related

Revenue
   
Amount
    
Percentage of

Related

Revenue
   
Amount
   
%
 
     (in thousands, except percentages)  
Subscription and support
   $ 27,810        61   $ 25,510        57   $ 2,300       9
Professional services and other
     217        9       463        17       (246     (53 )% 
  
 
 
    
 
 
   
 
 
    
 
 
   
 
 
   
 
 
 
Total
   $ 28,027        58   $ 25,973        55   $ 2,054       8
  
 
 
    
 
 
   
 
 
    
 
 
   
 
 
   
 
 
 
The overall gross profit percentage was 58% and 55% for the three months ended June 30, 2020 and 2019, respectively. Subscription and support gross profit increased $2.3 million, or 9%, compared to the three months ended June 30, 2019. It is likely that gross profit, as a percentage of revenue, will fluctuate quarter by quarter due to the timing and mix of subscription and support revenue and professional services and other revenue, and the type, timing and duration of service required in delivering certain projects.
Operating Expenses
 
    
Three Months Ended June 30,
             
    
2020
   
2019
   
Change
 
Operating Expenses
  
Amount
    
Percentage of

Revenue
   
Amount
    
Percentage of

Revenue
   
Amount
   
%
 
     (in thousands, except percentages)  
Research and development
   $ 9,131        19   $ 7,629        16   $ 1,502       20
Sales and marketing
     13,383        28       16,827        35       (3,444     (20
General and administrative
     6,407        13       5,979        13       428       7  
Merger-related
     259        1       2,620        6       (2,361     (90
  
 
 
    
 
 
   
 
 
    
 
 
   
 
 
   
 
 
 
Total
   $ 29,180        61   $ 33,055        69   $ (3,875     (12 )% 
  
 
 
    
 
 
   
 
 
    
 
 
   
 
 
   
 
 
 
Research and Development
.
 In the three months ended June 30, 2020, research and development expense increased by $1.5 million, or 20%, compared to the three months ended June 30, 2019 primarily due to increases in employee-related and contractor expenses of $1.2 million and $418,000, respectively. These increases were offset by a decrease in travel related expenses of $145,000. We expect our research and development expense as a percentage of revenue to decrease in the second half of 2020 as a result of restructuring activities taken in the first half of 2020.
Sales and Marketing
.
In the three months ended June 30, 2020, sales and marketing expense decreased by $3.4 million, or 20%, compared to the three months ended June 30, 2019 primarily because our annual customer conference, which is normally held in May, was held virtually in May 2020 due
to COVID-19.
There were decreases in marketing programs, travel-related and employee-related expenses of $2.0 million, $1.4 million and $847,000, respectively. These decreases were offset by increases in stock-based compensation and contractor expenses of $410,000 and $224,000, respectively. We expect that our sales and marketing expense will increase as a percent of revenue and in absolute dollars along with our revenue as we continue to expand sales coverage and build brand awareness through what we believe are cost-effective channels.
General and Administrative
.
In the three months ended June 30, 2020, general and administrative expense increased by $428,000 compared to the three months ended June 30, 2019 primarily due to increases in stock-based compensation, employee-related and restructuring expenses of $292,000, $269,000, $125,000, respectively. These increases were offset by decreases in travel-related expenses and outside accounting and legal fees of $124,000 and $110,000, respectively. In future periods, we expect general and administrative expense to remain relatively unchanged.
Merger-Related
.
 In the three months ended June 30, 2020, merger-related expenses decreased by $2.4 million primarily due to costs incurred during the three months ended June 30, 2019 in connection with costs associated with the transition of acquired customers to our technology and general merger and related activities.
 
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Table of Contents
Overview of Results of Operations for the Six Months Ended June 30, 2020 and 2019
Total revenue increased by 6%, or $5.2 million, in the six months ended June 30, 2020 compared to the six months ended June 30, 2019 due to an increase in subscription and support revenue of 8%, or $6.5 million, primarily due to the acquired Ooyala customers and, to a lesser extent, due to an increase in revenue from our premium offerings. Substantially all of the revenue from the Ooyala acquisition is subscription and support revenue. This increase was offset by a decrease in professional services and other revenue of 24% or $1.3 million. Professional services and other revenue will vary from period to period depending on the number of implementations and other projects that are in process. Our revenue from premium offerings grew by $5.2 million, or 6%, in the six months ended June 30, 2020 compared to the six months ended June 30, 2019. Our ability to continue to provide the product functionality and performance that our customers require will be a major factor in our ability to continue to increase revenue.
Our gross profit increased by $5.0 million, or 10%, in the six months ended June 30, 2020 compared to the six months ended June 30, 2019, primarily due to an increase in revenue. Our ability to continue to maintain our overall gross profit will depend primarily on our ability to continue controlling our costs of delivery.
Loss from operations was $8.2 million in the six months ended June 30, 2020 compared to $11.8 million in the six months ended June 30, 2019. This is primarily due to a decrease in costs of revenue and sales and marketing expenses in the six months ended June 30, 2020 compared to the six months ended June 30, 2019.
Revenue
 
    
Six Months Ended June 30,
             
    
2020
   
2019
   
Change
 
Revenue by Product Line
  
Amount
    
Percentage of

Revenue
   
Amount
    
Percentage of

Revenue
   
Amount
   
%
 
     (in thousands, except percentages)  
Premium
   $ 92,728        98   $ 87,508        98   $ 5,220       6
Volume
     1,851        2       1,910        2       (59     (3
  
 
 
    
 
 
   
 
 
    
 
 
   
 
 
   
 
 
 
Total
   $ 94,579        100   $ 89,418        100   $ 5,161       6
  
 
 
    
 
 
   
 
 
    
 
 
   
 
 
   
 
 
 
During the six months ended June 30, 2020, revenue increased by $5.2 million, or 6%, compared to the six months ended June 30, 2019, primarily due to an increase in revenue from our premium offerings, which consists of subscription and support revenue as well as professional services and other revenue driven by customers obtained as part of the Ooyala acquisition. The increase in premium revenue of $5.2 million, or 6%, is primarily the result of a 7% increase in average annual subscription revenue per premium customer during the six months ended June 30, 2020 compared to the six months ended June 30, 2019. In the six months ended June 30, 2020, volume revenue decreased by $59,000, or 3%, compared to the six months ended June 30, 2019, as we continue to focus on the market for our premium solutions.
 
    
Six Months Ended June 30,
             
    
2020
   
2019
   
Change
 
Revenue by Type
  
Amount
    
Percentage of

Revenue
   
Amount
    
Percentage of

Revenue
   
Amount
   
%
 
     (in thousands, except percentages)  
Subscription and support
   $ 90,275        95   $ 83,768        94   $ 6,507       8
Professional services and other
     4,304        5       5,650        6       (1,346     (24
  
 
 
    
 
 
   
 
 
    
 
 
   
 
 
   
 
 
 
Total
   $ 94,579        100   $ 89,418        100   $ 5,161       6
  
 
 
    
 
 
   
 
 
    
 
 
   
 
 
   
 
 
 
During the six months ended June 30, 2020, subscription and support revenue increased by $6.5 million, or 8%, compared to the six months ended June 30, 2019. The increase was primarily related to the acquired Ooyala customers and a 7% increase in average annual subscription revenue per premium customer during the six months ended June 30, 2020 compared the six months ended June 30, 2019. In addition, professional services and other revenue decreased by $1.3 million, or 24%, compared to the corresponding quarter in the prior year. Professional services and other revenue will vary from period to period depending on the number of implementations and other projects that are in process.
 
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Table of Contents
    
Six Months Ended June 30,
             
    
2020
   
2019
   
Change
 
Revenue by Geography
  
Amount
    
Percentage of

Revenue
   
Amount
    
Percentage of

Revenue
   
Amount
   
%
 
     (in thousands, except percentages)  
North America
   $ 51,038        54   $ 47,521        53   $ 3,517       7
  
 
 
    
 
 
   
 
 
    
 
 
   
 
 
   
 
 
 
Europe
     16,888        18       14,636        16       2,252       15  
Japan
     11,656        12       11,334        13       322       3  
Asia Pacific
     14,584        16       15,363        17       (779     (5
Other
     413        —         564        1       (151     (27
  
 
 
    
 
 
   
 
 
    
 
 
   
 
 
   
 
 
 
International subtotal
     43,541        46       41,897        47       1,644       4  
  
 
 
    
 
 
   
 
 
    
 
 
   
 
 
   
 
 
 
Total
   $ 94,579        100   $ 89,418        100   $ 5,161       6
  
 
 
    
 
 
   
 
 
    
 
 
   
 
 
   
 
 
 
During the six months ended June 30, 2020, total revenue for North America increased $3.5 million, or 7%, compared to the six months ended June 30, 2019. In the six months ended June 30, 2020, total revenue outside of North America increased $1.6 million, or 4%, compared to the six months ended June 30, 2019. The increase in revenue from international regions is primarily related to increases in revenue in Japan and Europe.
Cost of Revenue
 
    
Six Months Ended June 30,
             
    
2020
   
2019
   
Change
 
Cost of Revenue
  
Amount
    
Percentage of

Related

Revenue
   
Amount
    
Percentage of

Related

Revenue
   
Amount
   
%
 
     (in thousands, except percentages)  
Subscription and support
   $ 34,555        38   $ 33,551        40   $ 1,004       3
Professional services and other
     3,986        93       4,804        85       (818     (17
  
 
 
    
 
 
   
 
 
    
 
 
   
 
 
   
 
 
 
Total
   $ 38,541        41   $ 38,355        43   $ 186       0
  
 
 
    
 
 
   
 
 
    
 
 
   
 
 
   
 
 
 
In the six months ended June 30, 2020, cost of subscription and support revenue increased $1.0 million, or 3%, compared to the six months ended June 30, 2019. The increase resulted primarily from incremental costs from the acquisition of Ooyala.
In the six months ended June 30, 2020, cost of professional services and other revenue decreased $818,000, or 17%, compared to the six months ended June 30, 2019. This decrease corresponds to decreases in employee-related and contractor expenses of $611,000 and $163,000, respectively.
Gross Profit
 
    
Six Months Ended June 30,
             
    
2020
   
2019
   
Change
 
Gross Profit
  
Amount
    
Percentage of

Related

Revenue
   
Amount
    
Percentage of

Related

Revenue
   
Amount
   
%
 
     (in thousands, except percentages)  
Subscription and support
   $ 55,720        62   $ 50,217        60   $ 5,503       11
Professional services and other
     318        7       846        15       (528     (62
  
 
 
    
 
 
   
 
 
    
 
 
   
 
 
   
 
 
 
Total
   $ 56,038        59   $ 51,063        57   $ 4,975       10
  
 
 
    
 
 
   
 
 
    
 
 
   
 
 
   
 
 
 
The overall gross profit percentage was 59% and 57% for the six months ended June 30, 2020 and 2019, respectively. Subscription and support gross profit increased $5.5 million, or 11%, compared to the six months ended June 30, 2019. It is likely that gross profit, as a percentage of revenue, will fluctuate quarter by quarter due to the timing and mix of subscription and support revenue and professional services and other revenue, and the type, timing and duration of service required in delivering certain projects.
 
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Table of Contents
Operating Expenses
 
    
Six Months Ended June 30,
             
    
2020
   
2019
   
Change
 
Operating Expenses
  
Amount
    
Percentage of

Revenue
   
Amount
    
Percentage of

Revenue
   
Amount
   
%
 
     (in thousands, except percentages)  
Research and development
   $ 17,984        19   $ 15,023        17   $ 2,961       20
Sales and marketing
     27,557        29       31,083        35       (3,526     (11
General and administrative
     12,939        14       11,240        13       1,699       15  
Merger-related
     5,768        6       5,552        6       216       4  
  
 
 
    
 
 
   
 
 
    
 
 
   
 
 
   
 
 
 
Total
   $ 64,248        68   $ 62,898        70   $ 1,350       2
  
 
 
    
 
 
   
 
 
    
 
 
   
 
 
   
 
 
 
Research and Development
.
 In the six months ended June 30, 2020, research and development expense increased by $3.0, or 20%, compared to the six months ended June 30, 2019 primarily due to an increase in employee-related, contractor, rent, computer maintenance and support and stock-based compensation expense of $2.1 million, $352,000, $231,000, $200,000 and $165,000, respectively.
Sales and Marketing
.
In the six months ended June 30, 2020, sales and marketing expense decreased by $3.5 million, or 11%, compared to the six months ended June 30, 2019 primarily because our annual customer conference, which is normally held in May, was held virtually in May 2020 due
to COVID-19.
There were decreases in marketing programs, travel-related and employee-related expenses of $2.1 million, $1.6 million and $1.2 million, respectively. These decreases were offset by increases in stock-based compensation, intangible amortization and computer maintenance and support of $863,000, $315,000 and $180,000, respectively.
General and Administrative
.
In the six months ended June 30, 2020, general and administrative increased by $1.7 million or 15%, compared to the six months ended June 30, 2019 primarily due to increases in stock-based compensation, employee-related, bad debt, restructuring and contractor expenses of $789,000, $727,000, $149,000, $124,000 and $119,000, respectively. These increases were offset by decreases in travel-related expenses and outside accounting and legal fees of $163,000 and $114,000, respectively.
Merger-Related
. In the six months ended June 30, 2020, merger-related expenses remained relatively unchanged, compared to the six months ended June 30, 2019.
Liquidity and Capital Resources
Cash and cash equivalents.
Our cash and cash equivalents at June 30, 2020 were held for working capital purposes and were invested primarily in money market funds. We do not enter into investments for trading or speculative purposes. At June 30, 2020 and December 31, 2019, we had $17.1 million and $14.0 million, respectively, of cash and cash equivalents held by subsidiaries in international locations, including subsidiaries located in Japan and the United Kingdom. These earnings can be repatriated to the
United States tax-free but could
still be subject to foreign withholding taxes.
 
    
Six Months Ended June 30,
 
Condensed Consolidated Statements of Cash Flow Data
  
2020
    
2019
 
     (in thousands)  
Cash flows provided by (used in) operating activities
     5,300        (3,881
Cash flows used in investing activities
     (5,036      (6,073
Cash flows provided by financing activities
     4,965        1,726  
Accounts receivable, net.
Our accounts receivable balance fluctuates from period to period, which affects our cash flow from operating activities. The fluctuations vary depending on the timing of our billing activity, cash collections, and changes to our allowance for doubtful accounts. In many instances we receive cash payment from a customer prior to the time we are able to recognize revenue on a transaction. We record these payments as deferred revenue.
 
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Table of Contents
Cash flows provided by (used in) operating activities.
Cash provided by (used in) operating activities consists primarily of net loss adjusted for
certain non-cash items
including depreciation and amortization, stock-based compensation expense, the provision for bad debts and the effect of changes in working capital and other activities. Cash provided by operating activities during the six months ended June 30, 2020 was $5.3 million. The cash flow provided by operating activities primarily resulted from net
non-cash
charges of $9.5 million and changes in our operating assets and liabilities of $5.0 million, partially offset by net losses of $9.2 million. Cash provided by operating activities increased compared to the same period in 2019 as a result of an improvement in days sales outstanding in trade accounts receivable, a decrease in net losses and an increase in accounts payable, offset by an increase in prepaids and other current assets.
Cash flows used in investing activities.
Cash used in investing activities during the six months ended June 30, 2020 was $5.0 million, consisting primarily of $3.8 million for the capitalization
of internal-use software
costs and $1.2 million in capital expenditures to support the business. The decrease in cash used in investing activities is primarily due to consideration paid in 2019 related to the Ooyala acquisition.
Cash flows provided by financing activities.
Cash provided by financing activities for the six months ended June 30, 2020 was $5.0 million, consisting of proceeds from debt, net of repayments. The increase in cash provided by financing activities is due to net borrowings, offset by a decrease in proceeds from exercise of stock options.
Credit facility availability.
On December 14, 2018, we entered into an amended and restated loan and security agreement with a lender, or the “Loan Agreement”, providing for up to a $30.0 million asset based line of credit, or the “Line of Credit”. Borrowings under the Line of Credit are secured by substantially all of our assets, excluding our intellectual property. Outstanding amounts under the Line of Credit accrue interest at a rate as follows; (i) for prime rate advances, the greater of (A) the prime rate and (B) 4%, and (ii) for LIBOR advances, the greater of (A) the LIBOR rate plus 225 basis points and (B) 4%. Under the Loan Agreement, we must comply with certain financial covenants, including maintaining a minimum asset coverage ratio. If the outstanding principal during any month is at least $15.0 million, the Company must also maintain a minimum net income threshold
based on non-GAAP operating measures.
Failure to comply with these covenants, or the occurrence of an event of default, could permit the Lenders under the Line of Credit to declare all amounts borrowed under the Line of Credit, together with accrued interest and fees, to be immediately due and payable. We were in compliance with all covenants under the Line of Credit as of June 30, 2020.
We assessed the effect we
believe COVID-19 might
have on our liquidity and believe that our existing cash and cash equivalents and the capital available under our credit facility will be sufficient to meet our anticipated working capital and capital expenditure needs over at least the next 12 months. On March 25, 2020, we borrowed $10.0 million on our line of credit in anticipation of any operating cash needs in light
of COVID-19. During
the three months ended June 30, 2020, we paid back $5.0 million of borrowings. As of the date of this Quarterly Report on
Form 10-Q we
have not had to use any of the borrowings to fund operations. The effective interest rate for the amounts borrowed on the Line of Credit was 4% for the three and six months ended June 30, 2020. The Line of Credit matures in December 2021.
Net operating loss carryforwards.
As of December 31, 2019, we had federal and state net operating losses of approximately $161.8 million and $82.4 million, respectively, which are available to offset future taxable income, if any, through 2039. We had federal and state net operating losses of approximately $23.8 million and $1.7 million, respectively, which are available to offset future taxable income, if any, indefinitely. We had federal and state research and development tax credits of $7.8 million and $4.8 million, respectively, which expire in various amounts through 2039. Our net operating loss and tax credit amounts are subject to annual limitations under Section 382 change of ownership rules of the U.S. Internal Revenue Code of 1986, as amended.
 
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In assessing our ability to utilize our net deferred tax assets, we considered whether it is more likely than not that some portion or all of our net deferred tax assets will not be realized. Based upon the level of our historical U.S. losses and future projections over the period in which the net deferred tax assets are deductible, at this time, we believe it is more likely than not that we will not realize the benefits of these deductible differences. Accordingly, we have provided a valuation allowance against our U.S. deferred tax assets as of June 30, 2020 and December 31, 2019.
Contractual Obligations and Commitments
Our principal commitments consist primarily of obligations under our leases for our office as well as content delivery network services, hosting and other support services. Other than these lease obligations and contractual commitments, we do not have commercial commitments under lines of credit, standby repurchase obligations or other such debt arrangements.
Our contractual obligations as of December 31, 2019 are summarized in our Annual Report on Form
10-K
for the year ended December 31, 2019.
Recent Accounting Pronouncements
For information on recent accounting pronouncements, see
Recently Issued and Adopted Accounting Standards
in the notes to the condensed consolidated financial statements appearing elsewhere in this Quarterly Report on Form
10-Q.
Off-Balance
Sheet Arrangements
We do not have any special purpose entities or
off-balance
sheet arrangements.
Anticipated Cash Flows
We expect to incur significant operating costs, particularly related to services delivery costs, sales and marketing and research and development, for the foreseeable future in order to execute our business plan. We anticipate that such operating costs, as well as planned capital expenditures will constitute a material use of our cash resources. As a result, our net cash flows will depend heavily on the level of future sales, changes in deferred revenue and our ability to manage infrastructure costs.
We believe our existing cash and cash equivalents and credit facility will be sufficient to meet our working capital and capital expenditures for at least the next 12 months. Our future working capital requirements will depend on many factors, including the rate of our revenue growth, our introduction of new products and enhancements, and our expansion of sales and marketing and product development activities. To the extent that our cash and cash equivalents, and cash flow from operating activities are insufficient to fund our future activities, we may need to raise additional funds through bank credit arrangements or public or private equity or debt financings. We also may need to raise additional funds in the event we determine in the future to acquire businesses, technologies and products that will complement our existing operations. In the event funding is required, we may not be able to obtain bank credit arrangements or equity or debt financing on terms acceptable to us or at all. Market volatility resulting from
the COVID-19 coronavirus
pandemic or other factors could also adversely impact our ability to access capital as and when needed.
 
ITEM 3.
QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
Quantitative and Qualitative Disclosures about Market Risk
We have operations both within the United States and internationally, and we are exposed to market risks in the ordinary course of our business. These risks include primarily foreign exchange risks, interest rate and inflation.
Financial instruments
Financial instruments meeting fair value disclosure requirements consist of cash equivalents, accounts receivable and accounts payable. The fair value of these financial instruments approximates their carrying amount.
 
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Foreign currency exchange risk
Our results of operations and cash flows are subject to fluctuations due to changes in foreign currency exchange rates, particularly changes in the euro, British pound, Australian dollar and Japanese yen. Except for revenue transactions in Japan, we enter into transactions directly with substantially all of our foreign customers.
Percentage of revenues and expenses in foreign currency is as follows:
 
    
Three Months Ended June 30,
 
    
2020
   
2019
 
Revenues generated in locations outside the United States
     50     50
Revenues in currencies other than the United States dollar (1)
     30     29
Expenses in currencies other than the United States dollar (1)
     15     15
    
Six Months Ended June 30,
 
    
2020
   
2019
 
Revenues generated in locations outside the United States
     50     50
Revenues in currencies other than the United States dollar (1)
     30     32
Expenses in currencies other than the United States dollar (1)
     15     14
 
(1)
Percentage of revenues and expenses denominated in foreign currency for the three and six months ended June 30, 2020 and 2019:
 
    
Three Months Ended June 30,
2020
   
Three Months Ended June 30,
2019
 
    
Revenues
   
Expenses
   
Revenues
   
Expenses
 
Euro
     8     1     7     2
British pound
     6       5       7       5  
Japanese Yen
     12       2       11       3  
Other
     4       7       4       5  
  
 
 
   
 
 
   
 
 
   
 
 
 
Total
     30     15     29     15
    
Six Months Ended June 30,

2020
   
Six Months Ended June 30,

2019
 
    
Revenues
   
Expenses
   
Revenues
   
Expenses
 
Euro
     8     1     7     1
British pound
     6       5       7       5  
Japanese Yen
     12       2       13       4  
Other
     4       7       5       4  
  
 
 
   
 
 
   
 
 
   
 
 
 
Total
     30     15     32     14
As of June 30, 2020 and December 31, 2019, we had $6.7 million and $7.5 million, respectively, of receivables denominated in currencies other than the U.S. dollar. We also maintain cash accounts denominated in currencies other than the local currency, which exposes us to foreign exchange rate movements.
In addition, although our foreign subsidiaries have intercompany accounts that are eliminated upon consolidation, these accounts expose us to foreign currency exchange rate fluctuations. Exchange rate fluctuations on short-term intercompany accounts are recorded in our consolidated statements of operations under “other (expense) income, net”, while exchange rate fluctuations on long-term intercompany accounts are recorded as a component of other comprehensive income (loss), as they are considered part of our net investment.
Currently, our largest foreign currency exposures are the euro and British pound primarily because our European operations have a higher proportion of our local currency denominated expenses, in addition to the Japanese Yen as result of our ongoing operations in Japan. Relative to foreign currency exposures existing at June 30, 2020, a 10% unfavorable movement in foreign currency exchange rates would expose us to losses in earnings or cash flows or significantly diminish the fair value of our foreign
 
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currency financial instruments. For the six months ended June 30, 2020, we estimated that a 10% unfavorable movement in foreign currency exchange rates would have decreased revenues by $2.8 million, decreased expenses by $1.7 million and increased operating loss by $1.2 million. The estimates used assume that all currencies move in the same direction at the same time and the ratio
of non-U.S. dollar
denominated revenue and expenses to U.S. dollar denominated revenue and expenses does not change from current levels. Since a portion of our revenue is deferred revenue that is recorded at different foreign currency exchange rates, the impact to revenue of a change in foreign currency exchange rates is recognized over time, and the impact to expenses is more immediate, as expenses are recognized at the current foreign currency exchange rate in effect at the time the expense is incurred. All of the potential changes noted above are based on sensitivity analyses performed on our financial results as of June 30, 2020.
Interest rate risk
We had cash and cash equivalents totaling $27.8 million at June 30, 2020. Cash and cash equivalents were invested primarily in cash and are held for working capital purposes. We do not use derivative financial instruments in our investment portfolio. Declines in interest rates, however, would reduce future interest income. While we continue to incur interest expense in connection with our capital leases, the interest expense is fixed and not subject to changes in market interest rates. Our effective interest rate on our Line of Credit was 4%, and we incurred approximately $101,000 and $109,000 in interest expense for the three and six months ended June 30, 2020, respectively. An unfavorable movement of 10% in the interest rate on the Line of Credit would not have had a material effect on interest expense.
Inflation risk
We do not believe that inflation has had a material effect on our business, financial condition or results of operations. If our costs were to become subject to significant inflationary pressures, we may not be able to fully offset such higher costs through price increases. Our inability or failure to do so could harm our business, financial condition and results of operations.
 
ITEM 4.
CONTROLS AND PROCEDURES
Evaluation of Disclosure Controls and Procedures
As of June 30, 2020, our management, with the participation of our Chief Executive Officer and Chief Financial Officer, evaluated the effectiveness of our disclosure controls and procedures defined in Rules
13a-15(e)
and
15d-15(e)
under the Exchange Act. Management recognizes that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving their objectives and management necessarily applies its judgment in evaluating the cost-benefit relationship of possible controls and procedures. Based upon that evaluation, our Chief Executive Officer and Chief Financial Officer concluded that, as of June 30, 2020, our disclosure controls and procedures were effective in ensuring that material information required to be disclosed by us in the reports that we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission’s rules and forms, including ensuring that such material information is accumulated by and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate to allow timely decisions regarding required disclosure.
Changes in Internal Control over Financial Reporting
There was no change in our internal control over financial reporting identified in connection with the evaluation required
by Rule 13a-15(d) and 15d-15(d) of
the Exchange Act that occurred during the period covered by this report that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.
PART II. OTHER INFORMATION
 
ITEM 1.
LEGAL PROCEEDINGS
We are, from time to time, party to litigation arising in the ordinary course of our business. Management does not believe that the outcome of these claims will have a material adverse effect on our consolidated financial position, results of operations or cash flows based on the status of proceedings at this time.
 
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ITEM 1A.
RISK FACTORS
You should carefully consider the risks described in our annual report on Form
10-K
for the fiscal year ended December 31, 2019, under the heading “Part I — Item 1A. Risk Factors,” together with all of the other information in this Quarterly Report on Form
10-Q.
Our business, prospects, financial condition, or operating results could be harmed by any of these risks, as well as other risks not currently known to us or that we currently consider immaterial. If any of such risks and uncertainties actually occurs, our business, financial condition or operating results could differ materially from the plans, projections and other forward-looking statements included in the section titled “Management’s Discussion and Analysis of Financial Condition and Results of Operations” and elsewhere in this report and in our other public filings. The trading price of our common stock could decline due to any of these risks, and, as a result, you may lose all or part of your investment.
The effects of the
COVID-19
pandemic have materially affected how we and our customers are operating our businesses, and the duration and extent to which this will impact our future results of operations and overall financial performance remains uncertain.
In March 2020, the World Health Organization declared the novel coronavirus disease, or
COVID-19,
as a pandemic. The
COVID-19
pandemic, which has continued to spread, and the related adverse public health developments, including orders to
shelter-in-place,
travel restrictions, and mandated business closures, have adversely affected workforces, organizations, customers, economies, and financial markets globally, leading to an economic downturn and increased market volatility. It has also disrupted the normal operations of many businesses, including ours.
As a result of the
COVID-19
pandemic, beginning in March 2020 we temporarily closed our global offices, including our corporate headquarters, and all employees globally are required to work remotely until further notice. We have also suspended all company-related travel. We held our annual customer conference virtually in May, shifted our partner events to virtual-only experiences, and have cancelled other customer and industry events. We may deem it advisable to similarly alter, postpone or cancel entirely additional customer, employee or industry events in the future. All of these changes have disrupted or may disrupt the way we operate our business.
Moreover, the conditions caused by the
COVID-19
pandemic can affect the rate of spending on software products and could adversely affect our customers’ ability or willingness to attend our events or to purchase our offerings, delay prospective customers’ purchasing decisions, increase pressure for pricing discounts, lengthen payment terms, reduce the value or duration of their subscription contracts, or increase customer attrition rates, all of which could adversely affect our future sales, operating results and overall financial performance.
Our operations have also been negatively affected by a range of external factors related to the
COVID-19
pandemic that are not within our control. For example, many cities, counties, states, and even countries have imposed or may impose a wide range of restrictions on the physical movement of our employees, partners and customers to limit the spread of
COVID-19,
including physical distancing, travel bans and restrictions, closure of
non-essential
business, quarantines, work-from-home directives and
shelter-in-place
orders. These measures have caused, and are continuing to cause, business slowdowns or shutdowns in affected areas, both regionally and worldwide. If the
COVID-19
pandemic has a substantial impact on the productivity of our employees and partners, or a continued substantial impact on the ability of our employees to execute responsibilities, or a continued and substantial impact on the ability of our customers to purchase our offerings, our results of operations and overall financial performance may be harmed.
The duration and extent of the impact from the
COVID-19
pandemic depends on future developments that cannot be accurately predicted at this time, such as the severity and transmission rate of the virus, the extent and effectiveness of containment actions, the disruption caused by such actions, and the impact of these and other factors on our employees, customers, partners and vendors. If we are not able to respond to and manage the impact of such events effectively, our business will be harmed.
To the extent the
COVID-19
pandemic adversely affects our business and financial results, it may also have the effect of heightening many of the other risks described in our annual report on Form
10-K
for the fiscal year ended December 31, 2019, under the heading “Part I — Item 1A. Risk Factors”.
 
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Our operating results may fluctuate from quarter to quarter, which could make them difficult to predict.
Our quarterly operating results are tied to certain financial and operational metrics that have fluctuated in the past and may fluctuate significantly in the future. As a result, you should not rely upon our past quarterly operating results as indicators of future performance. Our operating results depend on numerous factors, many of which are outside of our control. In addition to the other risks described in this “Risk Factors” section, the following risks could cause our operating results to fluctuate:
 
   
our ability to retain existing customers and attract new customers;
 
   
the rates at which our customers renew;
 
   
the amount of revenue generated from our customers’ use of our products or services in excess of their committed contractual entitlements;
 
   
the timing and amount of costs of new and existing sales and marketing efforts;
 
   
the timing and amount of operating costs and capital expenditures relating to expansion of our business, operations and infrastructure;
 
   
the cost and timing of the development and introduction of new product and service offerings by us or our competitors;
 
   
impacts on the national and global economies due to natural disasters, acts of terrorism, or public health emergencies, such as the
COVID-19
pandemic;
 
   
system or service failures, security breaches or network downtime.
We use a data center and cloud computing services facilities to deliver our services. Any disruption of service at these facilities could harm our business.
We manage our services and serve all of our customers from cloud computing services facilities, such as AWS, as well as one physical data center facility. While we control the actual computer and storage systems upon which our software runs, and deploy them to these facilities, we do not control the operation or availability of these facilities.
The owners of these facilities have no obligation to renew their agreements with us on commercially reasonable terms, or at all. If we are unable to renew these agreements on commercially reasonable terms, we may be required to transfer to new facilities, and we may incur significant costs and possible service interruption in connection with doing so.
Any changes in third-party service levels at these facilities or any errors, defects, disruptions or other performance problems at or related to these facilities that affect our services could harm our reputation and may damage our customers’ businesses. Interruptions in our services might reduce our revenue, cause us to issue credits to customers, subject us to potential liability, and cause customers to terminate their subscriptions or harm our renewal rates.
These facilities are vulnerable to damage or service interruption resulting from human error, intentional bad acts, security breaches, earthquakes, hurricanes, floods, fires, war, terrorist attacks, power losses, hardware failures, systems failures, telecommunications failures, global health emergencies such as the
COVID-19
pandemic, and similar events. For example, on September 18, 2014, we suffered a service disruption resulting from a distributed
denial-of-service
attack at third-party data center facilities used by us. By September 20, 2014, we had restored the services impacted by the attack. We contacted federal law enforcement authorities regarding the
denial-of-service
attack and cooperated with them. We also conducted an assessment of our internet service providers and data center providers, potential future vulnerability to malicious activity, and the sufficiency of our infrastructure to withstand and recover rapidly from such attacks. While this matter did not have a material adverse effect on our operating results, there can be no assurance that such incidents will not occur again, and they could occur more frequently and on a more significant scale. The occurrence of a natural disaster or an act of terrorism, or vandalism or other misconduct, or a decision to close the facilities without adequate notice or other unanticipated problems could result in lengthy interruptions in our services.
Fluctuations in the exchange rate of foreign currencies could result in currency translation losses.
We currently have foreign sales denominated in Australian dollars, British pound sterling, Euros, Japanese yen and New Zealand dollars and may, in the future, have sales denominated in the currencies of additional countries in which we establish or have established sales offices. In addition, we incur a portion of our operating expenses in British pound sterling, Euros, Japanese yen and, to a lesser extent, other foreign currencies. Any fluctuation in the exchange rate of these foreign currencies may negatively impact our business, financial condition and operating results. Global economic events, such as the
COVID-19
pandemic, have and may continue to significantly impact local economies and the foreign exchange markets, which may increase the risks associated with sales denominated in foreign currencies. We have not previously engaged in foreign currency hedging. If we decide to hedge our foreign currency exposure, we may not be able to hedge effectively due to lack of experience, unreasonable costs or illiquid markets.
 
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Our stock price has been volatile and is likely to be volatile in the future.
The market price of our common stock has been and is likely to be highly volatile and could be subject to significant fluctuations in response to, among other things, the risk factors described in this report and other factors beyond our control. Market prices for securities of early stage companies have historically been particularly volatile. Some, but not all, of the factors that may cause the market price of our common stock to fluctuate include:
 
   
fluctuations in our quarterly or annual financial results or the quarterly or annual financial results of companies perceived to be similar to us or relevant for our business;
 
   
changes in estimates of our financial results or recommendations by securities analysts;
 
   
failure of our products to achieve or maintain market acceptance;
 
   
changes in market valuations of similar or relevant companies;
 
   
success of competitive service offerings or technologies;
 
   
changes in our capital structure, such as the issuance of securities or the incurrence of debt;
 
   
announcements by us or by our competitors of significant services, contracts, acquisitions or strategic alliances;
 
   
regulatory developments in the United States, foreign countries, or both;
 
   
market volatility resulting from the
COVID-19
pandemic;
 
   
litigation;
 
   
additions or departures of key personnel;
 
   
investors’ general perceptions; and
 
   
changes in general economic, industry or market conditions.
In addition, if the market for technology stocks, or the stock market in general, experiences a loss of investor confidence, the trading price of our common stock could decline for reasons unrelated to our business, financial condition, or results of operations. If any of the foregoing occurs, it could cause our stock price to fall and may expose us to lawsuits that, even if unsuccessful, could be costly to defend and a distraction to management.
Failure of our customers to pay the amounts owed to us, or to pay such amounts in a timely manner, may adversely affect our financial condition and operating results.
If any of our significant customers have insufficient liquidity, we could encounter significant delays or defaults in payments owed to us by such customers, and we may need to extend our payment terms or restructure the receivables owed to us, which could have a significant adverse effect on our financial condition, including impacting the timing of revenue recognition. Any deterioration in the financial condition of our customers will increase the risk of uncollectible receivables. Global economic uncertainty, such as the economic instability and market volatility caused by the global
COVID-19
pandemic, could continue to affect our customers’ ability to pay our receivables in a timely manner or at all or result in customers going into bankruptcy or reorganization proceedings, which could also affect our ability to collect our receivables.
 
ITEM 5.
OTHER INFORMATION
Our policy governing transactions in our securities by directors, officers and employees permits our officers, directors and certain other persons to enter into trading plans complying with Rule
10b5-1
under the Exchange Act. Generally, under these trading plans, the individual relinquishes control over the transactions once the trading plan is put into place. Accordingly, sales under these plans may occur at any time, including possibly before, simultaneously with, or immediately after significant events involving our company.
We anticipate that, as permitted by Rule
10b5-1
and our policy governing transactions in our securities, some or all of our officers, directors and employees may establish trading plans in the future. We intend to disclose the names of executive officers and directors who establish a trading plan in compliance with Rule
10b5-1
and the requirements of our policy governing transactions in our securities in our future quarterly and annual reports on Form
10-Q
and
10-K
filed with the Securities and Exchange Commission. However, we undertake no obligation to update or revise the information provided herein, including for revision or termination of an established trading plan.
 
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ITEM 6.
EXHIBITS
 
Exhibits
   
  3.1 (1)   Eleventh Amended and Restated Certificate of Incorporation.
  3.2 (2)   Amended and Restated By-Laws.
  4.1 (3)   Form of Common Stock certificate of the Registrant.
  31.1   Certification of Chief Executive Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
  31.2   Certification of Chief Financial Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
  32.1^   Certification of Chief Executive Officer and Chief Financial Officer Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
101.INS  
Inline XBRL Instance Document. The instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.
101.SCH   XBRL Inline Taxonomy Extension Schema Document.
101.CAL   XBRL Inline Taxonomy Extension Calculation Linkbase Document.
101.DEF   XBRL Inline Taxonomy Extension Definition Linkbase Document.
101.LAB   XBRL Inline Taxonomy Extension Label Linkbase Document.
101.PRE   XBRL Inline Taxonomy Extension Presentation Linkbase Document.
104  
Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)
 
(1)
Filed as Exhibit 3.2 to Amendment No. 5 to Registrant’s Registration Statement on Form
S-1
filed with the Securities and Exchange Commission on February 6, 2012, and incorporated herein by reference.
(2)
Filed as Exhibit 3.3 to Amendment No. 5 to Registrant’s Registration Statement on Form
S-1
filed with the Securities and Exchange Commission on February 6, 2012, and incorporated herein by reference.
(3)
Filed as Exhibit 4.1 to Amendment No. 5 to Registrant’s Registration Statement on Form
S-1
filed with the Securities and Exchange Commission on February 6, 2012, and incorporated herein by reference.
^
Furnished herewith.
 
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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 
   
BRIGHTCOVE INC.
   
(Registrant)
Date: July 24, 2020     By:   /s/ Jeff Ray
      Jeff Ray
     
Chief Executive Officer
     
(Principal Executive Officer)
Date: July 24, 2020     By:   /s/ Robert Noreck
      Robert Noreck
     
Chief Financial Officer
     
(Principal Financial Officer)
 
37
EX-31.1

Exhibit 31.1

CERTIFICATION PURSUANT TO RULE 13a-14(a) OR 15d-14(a)

OF THE SECURITIES EXCHANGE ACT OF 1934,

AS ADOPTED PURSUANT TO SECTION 302 OF

THE SARBANES-OXLEY ACT OF 2002

I, Jeff Ray, certify that:

 

  1.

I have reviewed this quarterly report on Form 10-Q of Brightcove Inc.;

 

  2.

Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

 

  3.

Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

 

  4.

The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

 

  a)

Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

 

  b)

Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

 

  c)

Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

 

  d)

Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting.

 

  5.

The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

 

  a)

All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

 

  b)

Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

 

Date: July 24, 2020     By:   /s/ Jeff Ray
      Jeff Ray
      Chief Executive Officer
      (Principal Executive Officer)
EX-31.2

Exhibit 31.2

CERTIFICATION PURSUANT TO RULE 13a-14(a) OR 15d-14(a)

OF THE SECURITIES EXCHANGE ACT OF 1934,

AS ADOPTED PURSUANT TO SECTION 302 OF

THE SARBANES-OXLEY ACT OF 2002

I, Robert Noreck, certify that:

 

  1.

I have reviewed this quarterly report on Form 10-Q of Brightcove Inc.;

 

  2.

Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

 

  3.

Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

 

  4.

The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

 

  a)

Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

 

  b)

Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

 

  c)

Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

 

  d)

Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting.

 

  5.

The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

 

  a)

All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

 

  b)

Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

 

Date: July 24, 2020     By:   /s/ Robert Noreck
      Robert Noreck
      Chief Financial Officer
      (Principal Financial Officer)
EX-32.1

Exhibit 32.1

CERTIFICATION OF CHIEF EXECUTIVE OFFICER AND CHIEF FINANCIAL OFFICER

PURSUANT TO

18 U.S.C. SECTION 1350,

AS ADOPTED PURSUANT TO

SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Quarterly Report on Form 10-Q of Brightcove Inc. for the quarterly period ended June 30, 2020 as filed with the Securities and Exchange Commission on the date hereof (the “Report”), Jeff Ray, as Chief Executive Officer of Brightcove Inc., hereby certifies, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that, to the best of his knowledge the Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934, and the information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of Brightcove Inc.

 

Date: July 24, 2020     By:   /s/ Jeff Ray
      Jeff Ray
      Chief Executive Officer
      (Principal Executive Officer)

In connection with the Quarterly Report on Form 10-Q of Brightcove Inc. for the quarterly period ended June 30, 2020 as filed with the Securities and Exchange Commission on the date hereof (the “Report”), Robert Noreck, as Chief Financial Officer of Brightcove Inc., hereby certifies, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that, to the best of his knowledge the Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934, and the information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of Brightcove Inc.

 

Date: July 24, 2020     By:   /s/ Robert Noreck
      Robert Noreck
      Chief Financial Officer
      (Principal Financial Officer)
v3.20.2
Cover Page - shares
6 Months Ended
Jun. 30, 2020
Jul. 20, 2020
Cover [Abstract]    
Document Type 10-Q  
Amendment Flag false  
Document Period End Date Jun. 30, 2020  
Document Fiscal Year Focus 2020  
Document Fiscal Period Focus Q2  
Entity Registrant Name BRIGHTCOVE INC  
Entity Central Index Key 0001313275  
Current Fiscal Year End Date --12-31  
Document Quarterly Report true  
Document Transition Report false  
Trading Symbol BCOV  
Entity Filer Category Accelerated Filer  
Entity Shell Company false  
Entity Small Business false  
Entity Current Reporting Status Yes  
Entity Emerging Growth Company false  
Entity Interactive Data Current Yes  
Entity Incorporation, State or Country Code DE  
Entity Address, City or Town Boston  
Entity Address, State or Province MA  
Entity Address, Address Line One 290 Congress Street  
Entity Address, Postal Zip Code 02210  
City Area Code 888  
Local Phone Number 882-1880  
Entity Tax Identification Number 20-1579162  
Entity File Number 001-35429  
Title of 12(b) Security Common Stock  
Security Exchange Name NASDAQ  
Entity Common Stock, Shares Outstanding   39,414,408
v3.20.2
Condensed Consolidated Balance Sheets - USD ($)
$ in Thousands
Jun. 30, 2020
Dec. 31, 2019
Current assets:    
Cash and cash equivalents $ 27,753 $ 22,759
Accounts receivable, net of allowance of $651 and $904 at June 30, 2020 and December 31, 2019, respectively 26,794 31,181
Prepaid expenses 8,986 5,171
Other current assets 8,340 6,713
Total current assets 71,873 65,824
Property and equipment, net 14,726 12,086
Operating lease right-of-use asset 13,340 16,912
Intangible assets, net 12,090 13,875
Goodwill 60,902 60,902
Other assets 3,524 3,268
Total assets 176,455 172,867
Current liabilities:    
Accounts payable 11,283 9,917
Accrued expenses 20,556 20,925
Operating lease liability 5,687 6,174
Deferred revenue 54,647 49,260
Total current liabilities 92,173 86,276
Operating lease liability, net of current portion 8,618 11,701
Debt 5,000  
Other liabilities 1,100 767
Total liabilities 106,891 98,744
Commitments and contingencies (Note 10)
Stockholders' equity:    
Undesignated preferred stock, $0.001 par value; 5,000,000 shares authorized; no shares issued
Common stock, $0.001 par value; 100,000,000 shares authorized; 39,543,991 and 39,042,787 shares issued at June 30, 2020 and December 31, 2019, respectively 39 39
Additional paid-in capital 281,255 276,365
Treasury stock, at cost; 135,000 shares (871) (871)
Accumulated other comprehensive loss (1,086) (785)
Accumulated deficit (209,773) (200,625)
Total stockholders' equity 69,564 74,123
Total liabilities and stockholders' equity $ 176,455 $ 172,867
v3.20.2
Condensed Consolidated Balance Sheets (Parenthetical) - USD ($)
$ in Thousands
Jun. 30, 2020
Dec. 31, 2019
Statement of Financial Position [Abstract]    
Allowance for accounts receivable $ 651 $ 904
Preferred stock, par value $ 0.001 $ 0.001
Preferred stock, shares authorized 5,000,000 5,000,000
Preferred stock, shares issued 0 0
Common stock, par value $ 0.001 $ 0.001
Common stock, shares authorized 100,000,000 100,000,000
Common stock, shares issued 39,543,991 39,042,787
Treasury stock, shares 135,000 135,000
v3.20.2
Condensed Consolidated Statements of Operations - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Revenue:        
Revenue $ 47,926 $ 47,582 $ 94,579 $ 89,418
Cost of revenue:        
Cost of revenue 19,899 21,609 38,541 38,355
Gross profit 28,027 25,973 56,038 51,063
Operating expenses:        
Research and development 9,131 7,629 17,984 15,023
Sales and marketing 13,383 16,827 27,557 31,083
General and administrative 6,407 5,979 12,939 11,240
Merger-related 259 2,620 5,768 5,552
Total operating expenses 29,180 33,055 64,248 62,898
Loss from operations (1,153) (7,082) (8,210) (11,835)
Other (expense) income, net (27) 19 (495) (36)
Loss before income taxes (1,180) (7,063) (8,705) (11,871)
Provision for income taxes 115 175 443 350
Net loss $ (1,295) $ (7,238) $ (9,148) $ (12,221)
Net loss per share - basic and diluted $ (0.03) $ (0.19) $ (0.23) $ (0.33)
Weighted-average number of common shares used in computing net loss per share 39,291,649 37,966,207 39,136,394 37,322,646
Subscription and Support Revenue [Member]        
Revenue:        
Revenue $ 45,617 $ 44,891 $ 90,275 $ 83,768
Cost of revenue:        
Cost of revenue 17,807 19,381 34,555 33,551
Professional Services and Other Revenue [Member]        
Revenue:        
Revenue 2,309 2,691 4,304 5,650
Cost of revenue:        
Cost of revenue $ 2,092 $ 2,228 $ 3,986 $ 4,804
v3.20.2
Condensed Consolidated Statements of Comprehensive Loss - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Statement of Comprehensive Income [Abstract]        
Net loss $ (1,295) $ (7,238) $ (9,148) $ (12,221)
Other comprehensive income:        
Foreign currency translation adjustments 158 39 (301) 60
Comprehensive loss $ (1,137) $ (7,199) $ (9,449) $ (12,161)
v3.20.2
Condensed Consolidated Statements of Stockholders' Equity - USD ($)
$ in Thousands
Total
Common Stock [Member]
Additional Paid-in Capital [Member]
Treasury Stock [Member]
Accumulated Other Comprehensive Loss [Member]
Accumulated Deficit [Member]
Beginning Balance at Dec. 31, 2018   $ 37 $ 251,122 $ (871) $ (952) $ (178,722)
Beginning Balance, shares at Dec. 31, 2018   36,752,469        
Treasury shares, beginning Balance at Dec. 31, 2018       (135,000)    
Issuance of common stock upon exercise of stock options and pursuant to restricted stock units     1,843      
Issuance of common stock upon exercise of stock options and pursuant to restricted stock units, shares   410,611        
Stock-based compensation expense     2,935      
Foreign currency translation adjustment $ 60       60  
Net loss           (12,221)
Ending Balance at Jun. 30, 2019 72,097 $ 38 264,765 $ (871) (892) (190,943)
Ending Balance, shares at Jun. 30, 2019   38,219,843        
Treasury stock, Ending Balance at Jun. 30, 2019       (135,000)    
Beginning Balance at Mar. 31, 2019   $ 37 253,244 $ (871) (931) (183,705)
Beginning Balance, shares at Mar. 31, 2019   36,908,051        
Treasury shares, beginning Balance at Mar. 31, 2019       (135,000)    
Issuance of common stock upon exercise of stock options and pursuant to restricted stock units     1,218      
Issuance of common stock upon exercise of stock options and pursuant to restricted stock units, shares   255,029        
Issuance of common stock upon acquisition   $ 1 8,865      
Stock-based compensation expense     1,438      
Foreign currency translation adjustment 39       39  
Net loss           (7,238)
Ending Balance at Jun. 30, 2019 72,097 $ 38 264,765 $ (871) (892) (190,943)
Ending Balance, shares at Jun. 30, 2019   38,219,843        
Treasury stock, Ending Balance at Jun. 30, 2019       (135,000)    
Beginning Balance at Dec. 31, 2019 $ 74,123 $ 39 276,365 $ (871) (785) (200,625)
Beginning Balance, shares at Dec. 31, 2019   39,042,787        
Treasury shares, beginning Balance at Dec. 31, 2019 (135,000)     (135,000)    
Issuance of common stock upon exercise of stock options and pursuant to restricted stock units     394      
Issuance of common stock upon exercise of stock options and pursuant to restricted stock units, shares   501,204        
Withholding tax on restricted stock units vesting     (396)      
Issuance of common stock upon acquisition   $ 1 8,865      
Issuance of common stock upon acquisition (shares)   1,056,763        
Stock-based compensation expense     4,892      
Foreign currency translation adjustment $ (301)       (301)  
Net loss           (9,148)
Ending Balance at Jun. 30, 2020 $ 69,564 $ 39 281,255 $ (871) (1,086) (209,773)
Ending Balance, shares at Jun. 30, 2020   39,543,991        
Treasury stock, Ending Balance at Jun. 30, 2020 (135,000)     (135,000)    
Beginning Balance at Mar. 31, 2020   $ 39 279,114 $ (871) (1,244) (208,478)
Beginning Balance, shares at Mar. 31, 2020   39,105,853        
Treasury shares, beginning Balance at Mar. 31, 2020       (135,000)    
Issuance of common stock upon exercise of stock options and pursuant to restricted stock units   $ 0 358      
Issuance of common stock upon exercise of stock options and pursuant to restricted stock units, shares   438,138        
Withholding tax on restricted stock units vesting     (396)      
Issuance of common stock upon acquisition (shares)   1,056,763        
Stock-based compensation expense     2,179      
Foreign currency translation adjustment $ 158       158  
Net loss           (1,295)
Ending Balance at Jun. 30, 2020 $ 69,564 $ 39 $ 281,255 $ (871) $ (1,086) $ (209,773)
Ending Balance, shares at Jun. 30, 2020   39,543,991        
Treasury stock, Ending Balance at Jun. 30, 2020 (135,000)     (135,000)    
v3.20.2
Condensed Consolidated Statements of Cash Flows - USD ($)
$ in Thousands
6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Operating activities    
Net loss $ (9,148) $ (12,221)
Adjustments to reconcile net loss to net cash provided by (used in) operating activities:    
Depreciation and amortization 4,357 3,934
Stock-based compensation 4,716 2,783
Provision for reserves on accounts receivable 401 253
Changes in assets and liabilities:    
Accounts receivable 4,055 (7,688)
Prepaid expenses and other current assets (5,357) (1,892)
Other assets (300) (435)
Accounts payable 2,038 58
Accrued expenses (577) 7,924
Operating leases 3 (162)
Deferred revenue 5,112 3,565
Net cash provided by (used in) operating activities 5,300 (3,881)
Investing activities    
Purchases of property and equipment (1,197) (401)
Cash paid for acquisition, net of cash acquired   (3,300)
Capitalized internal-use software costs (3,839) (2,372)
Net cash used in investing activities (5,036) (6,073)
Financing activities    
Proceeds from exercise of stock options 394 1,843
Proceeds from debt 10,000  
Debt paydown (5,000)  
Other financing activities (429) (117)
Net cash provided by financing activities 4,965 1,726
Effect of exchange rate changes on cash and cash equivalents (235) 131
Net increase (decrease) in cash and cash equivalents 4,994 (8,097)
Cash and cash equivalents at beginning of period 22,759 29,306
Cash and cash equivalents at end of period 27,753 21,209
Supplemental disclosure of non-cash investing activities    
Fair value of shares issued for acquisition of a business   8,866
Supplemental disclosure of cash flow information    
Cash paid for operating lease liabilities $ 3,561 $ 3,718
v3.20.2
Business Description and Basis of Presentation
6 Months Ended
Jun. 30, 2020
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
Business Description and Basis of Presentation
1. Business Description and Basis of Presentation
Business Description
Brightcove Inc. (the Company) is a leading global provider of cloud services for video which enable its customers to publish and distribute video to Internet-connected devices quickly, easily and in a cost-effective and high-quality manner.
Basis of Presentation
The accompanying interim condensed consolidated financial statements are unaudited. These condensed consolidated financial statements and notes should be read in conjunction with the audited consolidated financial statements and related notes, together with Management’s Discussion and Analysis of Financial Condition and Results of Operations, contained in the Company’s Annual Report on Form
10-K
for the year ended December 31, 2019.
The accompanying unaudited condensed consolidated financial statements have been prepared pursuant to the rules and regulations of the Securities and Exchange Commission. Accordingly, certain information and footnote disclosures normally included in financial statements prepared in accordance with generally accepted accounting principles in the United States have been condensed or omitted pursuant to such rules and regulations. In the opinion of management, other than the changes to accounting for credit losses as described in Note 13, the unaudited condensed consolidated financial statements and notes have been prepared on the same basis as the audited consolidated financial statements for the year ended December 31, 2019 contained in the Company’s Annual Report on Form
10-K
and include all adjustments, consisting of normal recurring adjustments, necessary for a fair presentation of the Company’s condensed consolidated financial statements for the three and six months ended June 30, 2020 and 2019. These interim periods are not necessarily indicative of the results to be expected for any other interim period or the full year.
The Company considers events or transactions that occur after the balance sheet date but prior to the issuance of the financial statements to provide additional evidence for certain estimates or to identify matters that require additional disclosure. Subsequent events have been evaluated as required. The Company has evaluated all subsequent events and determined that there are no material recognized or unrecognized subsequent events requiring disclosure, other than those disclosed in this Report on Form
10-Q.
As described in Note 13, the Company implemented a significant accounting policy upon the adoption of Accounting Standards Update (“ASU”)
 2016-13,
 Financial Instruments — Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments
 (“ASC 326”). As of June 30, 2020, other than the changes to the accounting for credit losses, the Company’s significant accounting policies and estimates, which are detailed in the Company’s Annual Report on Form
 10-K
 for the year ended December 31, 2019, have not changed.
v3.20.2
Revenue from Contracts with Customers
6 Months Ended
Jun. 30, 2020
Revenue from Contract with Customer [Abstract]  
Revenue from Contracts with Customers
2. Revenue from Contracts with Customers
The Company primarily derives revenue from the sale of its online video platform, which enables its customers to publish and distribute video to Internet-connected devices quickly, easily and in a cost-effective and high-quality manner. Revenue is derived from three primary sources: (1) the subscription to its technology and related support; (2) hosting, bandwidth and encoding services; and (3) professional services, which include initiation,
 set-up
 and customization services.
The following summarizes the opening and closing balances of receivables, contract assets and contract liabilities from contracts with customers.
                                         
 
Accounts
Receivable, net
 
 
Contract Assets
(current)
 
 
Deferred
Revenue
(current)
 
 
Deferred
Revenue
(non-current)
 
 
Total Deferred
Revenue
 
Balance at December 31, 2019
  $
31,181
    $
1,871
    $
49,260
    $
299
    $
49,559
 
Balance at June 30, 2020
   
26,794
     
2,017
     
54,647
     
92
     
54,739
 
 
 
 
 
 
 
 
 
 
 
Revenue recognized during the three and six months ended June 30, 2020 from amounts included in deferred revenue at the beginning of the period was approximately $13.7 million and $38.9 million, respectively. During the three and six months ended June 30, 2020, the Company did not recognize a material amount of revenue from performance obligations satisfied or partially satisfied in previous periods.
The assets recognized for costs to obtain a contract were $7.4 million as of June 30, 2020 and $5.9 million as of December 31, 2019. Amortization expense recognized during the three and six months ended June 30, 2020 related to costs to obtain a contract was $1.8 million and $3.4 million, respectively. Amortization expense recognized during the three and six months ended June 30, 2019 related to costs to obtain a contract was $1.8 million and $3.7 million, respecti
v
ely.
Transaction Price Allocated to Future Performance Obligations
As of June 30, 2020, the total aggregate transaction price allocated to the unsatisfied performance obligations for subscription and support contracts was approximately $136.9 million, of which approximately $108.8
 
million is expected to be recognized over the next 12 months. The Company expects to recognize substantially all of the remaining unsatisfied performance obligations by December 2024.
v3.20.2
Concentration of Credit Risk
6 Months Ended
Jun. 30, 2020
Risks and Uncertainties [Abstract]  
Concentration of Credit Risk
3. Concentration of Credit Risk
The Company has no significant
 off-balance
 sheet risk, such as foreign exchange contracts, option contracts, or other foreign hedging arrangements. Financial instruments that potentially expose the Company to concentrations of credit risk consist primarily of cash, cash equivalents, trade accounts receivable and unbilled trade accounts receivable.
The Company maintains its cash and cash equivalents principally with accredited financial institutions of high credit standing. Although the Company deposits its cash with multiple financial institutions, its deposits, at times, may exceed federally insured limits. The Company generally has not experienced any material losses related to receivables from individual customers, or groups of customers. The Company does not require collateral. Due to these factors, no additional credit risk beyond amounts provided for collection losses is believed by management to be probable in the Company’s accounts receivable.
Please
see
Note 13 for more detail on how the Company assesses credit risk for trade accounts receivable and unbilled trade accounts receivable under ASC 326.
v3.20.2
Concentration of Other Risks
6 Months Ended
Jun. 30, 2020
Text Block [Abstract]  
Concentration of Other Risks
4. Concentration of Other Risks
The Company is dependent on certain content delivery network providers who provide digital media delivery functionality enabling the Company’s
 on-demand
 application service to function as intended for the Company’s customers and ultimate
 end-users.
 The disruption of these services could have a material adverse effect on the Company’s business, financial position, and results of operations.
v3.20.2
Cash and Cash Equivalents
6 Months Ended
Jun. 30, 2020
Cash and Cash Equivalents [Abstract]  
Cash and Cash Equivalents
5. Cash and Cash Equivalents
The Company considers all highly liquid investments with an original maturity of three months or less at the date of purchase to be cash equivalents. Management determines the appropriate classification of investments at the time of purchase, and
 re-evaluates
 such determination at each balance sheet date. The Company did not have any short-term or long-term investments at June 30, 2020 or December 31, 2019. The increase in cash and cash equivalents is primarily the result of the Company’s borrowing
, net of repayment
s
,
$5.0 million under an existing line of credit, as described in Note 11.
Cash and cash equivalents primarily consist of cash on deposit with banks and amounts held in interest-bearing money market accounts. Cash equivalents are carried at cost, which approximates their fair market value.
Cash and cash equivalents as of June 30, 2020 consist of the following:
                                 
 
June 30, 2020
 
Description
 
Contracted
Maturity
 
 
Cost
 
 
Fair Market
Value
 
 
Balance Per
Balance Sheet
 
Cash
   
Demand
    $
27,712
    $
27,712
    $
27,712
 
Money market funds
   
Demand
     
41
     
41
     
41
 
                                 
Total cash and cash equivalents
   
    $
27,753
    $
27,753
    $
27,753
 
                                 
 
 
 
 
Cash and cash equivalents as of December 31, 2019 consist of the following:
 
December 31, 2019
 
Description
 
Contracted
Maturity
 
 
Cost
 
 
Fair Market
Value
 
 
Balance Per
Balance Sheet
 
Cash
   
Demand
    $
22,718
    $
22,718
    $
22,718
 
Money market funds
   
Demand
     
41
     
41
     
41
 
                                 
Total cash and cash equivalents
   
    $
22,759
    $
22,759
    $
22,759
 
                                 
v3.20.2
Net Loss per Share
6 Months Ended
Jun. 30, 2020
Earnings Per Share [Abstract]  
Net Loss per Share
6. Net Loss per Share
The Company calculates basic and diluted net loss per common share by dividing the net loss by the number of common shares outstanding during the period. The Company has excluded other potentially dilutive shares, which include warrants to purchase common stock and outstanding common stock options and unvested restricted stock units, from the number of common shares outstanding as their inclusion in the computation for all periods would be anti-dilutive due to net losses incurred. The following outstanding common shares have been excluded from the computation of dilutive net loss per share as of June 30, 2020 and 2019.
 
Three Months Ended June 30,
   
Six Months Ended June 30,
 
 
2020
 
 
2019
 
 
2020
 
 
2019
 
Options outstanding
   
2,372
     
2,624
     
2,372
     
2,624
 
Restricted stock units outstanding
   
3,580
     
3,187
     
3,580
     
3,187
 
v3.20.2
Fair Value of Financial Instruments
6 Months Ended
Jun. 30, 2020
Fair Value Disclosures [Abstract]  
Fair Value of Financial Instruments
7. Fair Value of Financial Instruments
The Company’s financial instruments carried at fair value were less than $0.1 million as of June 30, 2020 and December 31, 2019
.
v3.20.2
Stock-based Compensation
6 Months Ended
Jun. 30, 2020
Disclosure of Compensation Related Costs, Share-based Payments [Abstract]  
Stock-based Compensation
8. Stock-based Compensation
The weighted-average fair value of options granted during the three months ended June 30, 2020 and 2019 was $3.76 and $4.53 per share, respectively. The weighted-average fair value of options granted during the six months ended June 30, 2020 and 2019 was $3.48 and $4.36 per share, respectively. The weighted-average assumptions utilized to determine such values are presented in the following table:
 
Three Months Ended June 30,
   
Six Months Ended June 30,
 
 
2020
 
 
2019
 
 
2020
 
 
2019
 
Expected life in years
   
6.3
     
6.1
     
6.2
     
6.2
 
Risk-free interest rate
   
0.62
%    
2.38
%    
1.03
%    
2.42
%
 
Volatility
   
48
%    
44
%    
46
%    
44
%
Dividend yield
   
—  
     
—  
     
—  
     
—  
 
As of June 30, 2020, there was $20.7 million of unrecognized stock-based compensation expense related to stock-based awards that is expected to be recognized over a weighted-average period of 2.08 years. The following table summarizes stock-based compensation expense as included in the consolidated statement of operations for the three and six months ended June 30, 2020 and 2019:
 
Three Months Ended June 30,
   
Six Months Ended June 30,
 
 
2020
 
 
2019
 
 
2020
 
 
2019
 
Stock-based compensation:
   
     
     
     
 
Cost of subscription and support revenue
  $
123
    $
95
    $
313
    $
214
 
Cost of professional services and other revenue
   
90
     
68
     
170
     
152
 
Research and development
   
257
     
269
     
697
     
532
 
Sales and marketing
   
761
     
351
     
1,672
     
809
 
General and administrative
   
867
     
576
     
1,864
     
1,076
 
                                 
  $
2,098
    $
1,359
    $
4,716
    $
2,783
 
                                 
The following is a summary of the stock option activity during the six months ended June 30, 2020.
 
Number of
Shares
 
 
Weighted-Average
Exercise Price
 
 
Weighted-Average
Remaining
Contractual
Term (In Years)
 
 
Aggregate
Intrinsic
Value (1)
 
Outstanding at December 31, 2019
   
2,479,423
    $
8.96
     
     
 
Granted
   
79,920
     
7.76
     
     
 
Exercised
   
(61,096
)    
6.48
     
    $
108
 
Canceled
   
(126,007
)    
9.00
     
     
 
                                 
Outstanding at June 30, 2020
   
2,372,240
    $
8.99
     
6.81
    $
852
 
                                 
Exercisable at June 30, 2020
   
1,368,007
    $
8.70
     
5.67
    $
740
 
                                 
(1) The aggregate intrinsic value was calculated based on the positive difference between the fair value of the Company’s common stock on June 30, 2020 of $7.88 per share, or the date of exercise, as appropriate, and the exercise price of the underlying options.
The following table summarizes the restricted stock unit activity during the six months ended June 30, 2020:
 
Shares
 
 
Weighted
Average Grant
Date Fair Value
 
Unvested at December 31, 2019
   
3,626,364
    $
9.03
 
Granted
   
746,295
     
7.95
 
Vested and issued
   
(438,484
)    
8.92
 
Canceled
   
(353,932
)    
8.52
 
                 
Unvested at June 30, 2020
   
3,580,243
    $
8.81
 
                 
The aggregate fair value of vested and issued RSUs for the six months ended June 30, 2020 was $4.2 million.
v3.20.2
Income Taxes
6 Months Ended
Jun. 30, 2020
Income Tax Disclosure [Abstract]  
Income Taxes
9. Income Taxes
For the three months ended June 30, 2020 and 2019, the Company recorded income tax expense of $115 and $175, respectively. For the six months ended June 30, 2020 and 2019, the Company recorded income tax expense of $443 and $350, respectively. The income tax expense relates principally to the Company’s foreign operations.
 
The Company is required to compute income tax expense in each jurisdiction in which it operates. This process requires the Company to project its current tax liability and estimate its deferred tax assets and liabilities, including net operating loss (“NOL”) and tax credit carry-forwards. In assessing the ability to realize the net deferred tax assets, management considers whether it is more likely than not that some portion or all of the net deferred tax assets will not be realized.
The Company has provided a valuation allowance against its remaining U.S. net deferred tax assets as of June 30, 2020 and December 31, 2019, based upon the level of historical U.S. losses and future projections over the period in which the net deferred tax assets are deductible, at this time, management believes it is more likely than not that the Company will not realize the benefits of these deductible differences.
v3.20.2
Commitments and Contingencies
6 Months Ended
Jun. 30, 2020
Commitments and Contingencies Disclosure [Abstract]  
Commitments and Contingencies
10. Commitments and Contingencies
Legal Matters
The Company, from time to time, is party to litigation arising in the ordinary course of business. Management does not believe that the outcome of these claims will have a material adverse effect on the consolidated financial position, results of operations or cash flows of the Company based on the status of proceedings at this time.
Guarantees and Indemnification Obligations
The Company typically enters into indemnification agreements in the ordinary course of business. Pursuant to these agreements, the Company indemnifies and agrees to reimburse the indemnified party for losses and costs incurred by the indemnified party, generally the Company’s customers, in connection with patent, copyright, trade secret, or other intellectual property or personal right infringement claims by third parties with respect to the Company’s technology. The term of these indemnification agreements is generally perpetual after execution of the agreement. Based on when customers first subscribe for the Company’s service, the maximum potential amount of future payments the Company could be required to make under certain of these indemnification agreements is unlimited, however, more recently the Company has typically limited the maximum potential value of such potential future payments in relation to the value of the contract. Based on historical experience and information known as of June 30, 2020, the Company has not incurred any costs for the above guarantees and indemnities. The Company has received requests for indemnification from customers in connection with patent infringement suits brought against the customer by a third party. To date, the Company has not agreed that the requested indemnification is required by the Company’s contract with any such customer.
In certain circumstances, the Company warrants that its products and services will perform in all material respects in accordance with its standard published specification documentation in effect at the time of delivery of the licensed products and services to the customer for the warranty period of the product or service. To date, the Company has not incurred significant expense under its warranties and, as a result, the Company believes the estimated fair value of these agreements is immaterial.
v3.20.2
Debt
6 Months Ended
Jun. 30, 2020
Debt Disclosure [Abstract]  
Debt
11. Debt
On December 14, 2018, the Company entered into an amended and restated loan and security agreement with a lender (the “Loan Agreement”) providing for up to a $30.0 million asset based line of credit (the “Line of Credit”). Under the Line of Credit, the Company can borrow up to $30.0 million. Borrowings under the Line of Credit are secured by substantially all of the Company’s assets, excluding its intellectual property. Outstanding amounts under the Line of Credit accrue interest at a rate as follows: (i) for prime rate advances, the greater of (A) the prime rate and (B) 4%, and (ii) for LIBOR advances, the greater of (A) the LIBOR rate plus 225 basis points and (B) 4%. Under the Loan Agreement, the Company must comply with certain financial covenants, including maintaining a minimum asset coverage ratio. If the outstanding principal during any month is at least $15.0 million, the Company must also maintain a minimum net income threshold based on
 non-GAAP
 operating measures. Failure to comply with these covenants, or the occurrence of an event of default, could permit the lenders under the Line of Credit to declare all amounts borrowed under the Line of Credit, together with accrued interest and fees, to be immediately due and payable. The Company was in compliance with all covenants under the Line of Credit as of June 30, 2020.
In March 2020, the Company borrowed $10.0 million on the Line of Credit in anticipation of any operating cash needs in light of
 COVID-19.
 
In June 2020 the Company
re
paid $5.0 million on the Line of Credit
.
 
The effective interest rate for the amounts borrowed on the Line of Credit was
4
% for the six months ended June 30, 2020. The Line of Credit matures in
December 2021
. The fair value of these borrowings,
net of amounts paid,
which are classified as Level 2, approximates their carrying value at June 30, 2020 as the instrument carries a variable rate of interest which reflects current market rates.
v3.20.2
Segment Information
6 Months Ended
Jun. 30, 2020
Segment Reporting [Abstract]  
Segment Information
12. Segment Information
Geographic Data
Total revenue from unaffiliated customers by geographic area, based on the location of the customer, was as follows:
 
Three Months Ended June 30,
   
Six Months Ended June 30,
 
 
2020
 
 
2019
 
 
2020
 
 
2019
 
Revenue:
   
     
     
     
 
North America
  $
26,039
    $
25,708
    $
51,038
    $
47,521
 
Europe
   
8,427
     
8,167
     
16,888
     
14,636
 
Japan
   
5,554
     
5,146
     
11,656
     
11,334
 
Asia Pacific
   
7,714
     
8,091
     
14,584
     
15,363
 
Other
   
192
     
470
     
413
     
564
 
                                 
Total revenue
  $
47,926
    $
47,582
    $
94,579
    $
89,418
 
                                 
North America is comprised of revenue from the United States, Canada and Mexico. Revenue from customers located in the United States was $23,992 and $23,966 during the three months ended June 30, 2020 and 2019, respectively. Revenue from customers
located in the United States was $46,962 and $44,372 during the six months ended June 30, 2020 and 2019, respectively. Other than the United States and Japan, no other country contributed more than 10% of the Company’s total revenue during the three and six months ended June 30, 2020 and 2019.
As of June 30, 2020 and December 31, 2019, property and equipment at locations outside the U.S. was not material.
v3.20.2
Recently Issued and Adopted Accounting Standards
6 Months Ended
Jun. 30, 2020
Accounting Changes and Error Corrections [Abstract]  
Recently Issued and Adopted Accounting Standards
13. Recently Issued and Adopted Accounting Standards
In June 2016, the FASB issued ASU No.
 2016-13,
 which requires measurement and recognition of expected credit losses for financial assets held. Effective January 1, 2019, the Company adopted ASC 326 using the transition method introduced by ASU
 2016-13.
 The adoption of ASC 326 did not result in an adjustment to the estimated allowance as of December 31, 2019.
Under ASC 326, the Company changed its policy for assessing credit losses to include consideration of a broader range of information to estimate credit losses over the life of its financial assets. As of June 30, 2020, the financial assets of the Company within the scope of the assessment comprised trade accounts receivable (“AR”) and unbilled trade accounts receivable. Unbilled trade accounts receivable (“UAR”) is reflected in Other Current Assets on the Company’s Condensed Consolidated Balance Sheets and was $2.0 million as of June 30, 2020 and December 31, 2019.
The Company uses the aging method to estimate its expected credit losses on AR and UAR. In order to estimate expected credit losses, the Company assessed recent historical experience, current economic conditions and any reasonable and supportable forecasts to identify risk characteristics that are shared within the financial asset. These risk characteristics are then used to bifurcate the aging method into risk pools. Historical credit loss for each risk pool is then applied to the current period aging as presented in the identified risk pools to determine the needed reserve allowance. In the absence of current economic conditions and/or forecasts that may affect future credit losses, the Company has determined that recent historical experience provides the best basis for estimating credit losses. As of June 30, 2020, the Company estimates the life of its AR as
 5
0
-6
0
 days. This estimate is based on the Company’s historical experience for days sales outstanding (“DSO”).
The information obtained from assessing historical experience, current economic conditions and reasonable and supportable forecasts were used to identify risk characteristics that can affect future credit loss experience. The historical analysis yielded one material risk factor, the geographical location of the customer. Specifically, historical experience showed that AR that was due from customers in the Asia Pacific region had experienced more credit losses than the other geographic areas listed in
Note
12. Europe and Japan had significantly less credit loss experience when compared to Asia Pacific while North America’s credit loss experience was commensurate with the proportion of total AR that North America’s AR comprised. There were no other significant risk characteristics identified in the review of historical experience.
The Company’s assessment of current economic conditions and reasonable and supportable forecasts included an assessment of customer industries affected by
 COVID-19.
 Based on available information, the Company identified the following customer industries as being significantly affected by
 COVID-19,
 in no particular order: restaurants, hospitality, tourism, sports, travel and consumer goods. The Company assessed the relevant and supportable information available and estimated and recorded approximately $0.2 million increase in the provision for credit losses due to
 COVID-19.
 The Company will continue to assess the
 COVID-19
 risk to its AR for the duration of the pandemic.
 
The following details the changes in the Company’s reserve allowance for estimated credit losses for AR for the period:
 
Allowance for Credit Losses
 
 
(in thousands)
 
Balance as of December 31, 2019
  $
904
 
Current provision for credit losses
   
310
 
Write-offs against allowance
   
(563
)
Recoveries
   
—  
 
Balance as of June 30, 2020
  $
651
 
         
Estimated credit losses for UAR were not material.
Estimating credit losses based on risk characteristics requires significant judgment by the Company. Significant judgments include, but are not limited to: assessing current economic conditions and the extent to which they would be relevant to the existing characteristics of the company’s financial assets, the estimated life of financial assets, and the level of reliance on historical experience in light of economic conditions. The Company will have to continually review and update, when necessary, its historical risk characteristics that are meaningful to estimating credit losses, any new risk characteristics that arise in the natural course of business, and the estimated life of its financial assets.
v3.20.2
Restructuring
6 Months Ended
Jun. 30, 2020
Restructuring and Related Activities [Abstract]  
Restructuring
14. Restructuring
During the first half of 2020, the Company committed to an action to restructure certain parts of the Company with the intent of aligning skills with the Company’s strategy and facilitating cost efficiencies and savings. As a result, certain headcount reductions were necessary. The Company incurred approximately $1.1
million
and $1.3
 million
, respectively, in restructuring charges during the three and six months ended June 30, 2020. The restructuring charges reflect post-employment benefits and are reflected in the
Condensed Consolidated Statements of Operations
as follows: $1.1
 
million – Research and Development; $130
 thou
s
and
 -
 General and Administrative; $51
 
thousand– Cost of subscription and support:
 
and
$
23
thousand– Sales and Marketing. As of June 30, 2020 the Company had accrued
 
$
831
 
thousand related to this action, which is expected to be paid in the next three to four months.
v3.20.2
Business Description and Basis of Presentation (Policies)
6 Months Ended
Jun. 30, 2020
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
Business Description
Business Description
Brightcove Inc. (the Company) is a leading global provider of cloud services for video which enable its customers to publish and distribute video to Internet-connected devices quickly, easily and in a cost-effective and high-quality manner.
Basis of Presentation
Basis of Presentation
The accompanying interim condensed consolidated financial statements are unaudited. These condensed consolidated financial statements and notes should be read in conjunction with the audited consolidated financial statements and related notes, together with Management’s Discussion and Analysis of Financial Condition and Results of Operations, contained in the Company’s Annual Report on Form
10-K
for the year ended December 31, 2019.
The accompanying unaudited condensed consolidated financial statements have been prepared pursuant to the rules and regulations of the Securities and Exchange Commission. Accordingly, certain information and footnote disclosures normally included in financial statements prepared in accordance with generally accepted accounting principles in the United States have been condensed or omitted pursuant to such rules and regulations. In the opinion of management, other than the changes to accounting for credit losses as described in Note 13, the unaudited condensed consolidated financial statements and notes have been prepared on the same basis as the audited consolidated financial statements for the year ended December 31, 2019 contained in the Company’s Annual Report on Form
10-K
and include all adjustments, consisting of normal recurring adjustments, necessary for a fair presentation of the Company’s condensed consolidated financial statements for the three and six months ended June 30, 2020 and 2019. These interim periods are not necessarily indicative of the results to be expected for any other interim period or the full year.
The Company considers events or transactions that occur after the balance sheet date but prior to the issuance of the financial statements to provide additional evidence for certain estimates or to identify matters that require additional disclosure. Subsequent events have been evaluated as required. The Company has evaluated all subsequent events and determined that there are no material recognized or unrecognized subsequent events requiring disclosure, other than those disclosed in this Report on Form
10-Q.
As described in Note 13, the Company implemented a significant accounting policy upon the adoption of Accounting Standards Update (“ASU”)
 2016-13,
 Financial Instruments — Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments
 (“ASC 326”). As of June 30, 2020, other than the changes to the accounting for credit losses, the Company’s significant accounting policies and estimates, which are detailed in the Company’s Annual Report on Form
 10-K
 for the year ended December 31, 2019, have not changed.
v3.20.2
Revenue from Contracts with Customers (Tables)
6 Months Ended
Jun. 30, 2020
Revenue from Contract with Customer [Abstract]  
Summary of Receivables, Contract Assets and Contract Liabilities from Contracts with Customers
The following summarizes the opening and closing balances of receivables, contract assets and contract liabilities from contracts with customers.
                                         
 
Accounts
Receivable, net
 
 
Contract Assets
(current)
 
 
Deferred
Revenue
(current)
 
 
Deferred
Revenue
(non-current)
 
 
Total Deferred
Revenue
 
Balance at December 31, 2019
  $
31,181
    $
1,871
    $
49,260
    $
299
    $
49,559
 
Balance at June 30, 2020
   
26,794
     
2,017
     
54,647
     
92
     
54,739
 
 
 
 
 
 
 
 
 
 
 
v3.20.2
Cash and Cash Equivalents (Tables)
6 Months Ended
Jun. 30, 2020
Cash and Cash Equivalents [Abstract]  
Schedule of Cash and Cash Equivalents
Cash and cash equivalents as of June 30, 2020 consist of the following:
                                 
 
June 30, 2020
 
Description
 
Contracted
Maturity
 
 
Cost
 
 
Fair Market
Value
 
 
Balance Per
Balance Sheet
 
Cash
   
Demand
    $
27,712
    $
27,712
    $
27,712
 
Money market funds
   
Demand
     
41
     
41
     
41
 
                                 
Total cash and cash equivalents
   
    $
27,753
    $
27,753
    $
27,753
 
                                 
 
 
 
Cash and cash equivalents as of December 31, 2019 consist of the following:
 
December 31, 2019
 
Description
 
Contracted
Maturity
 
 
Cost
 
 
Fair Market
Value
 
 
Balance Per
Balance Sheet
 
Cash
   
Demand
    $
22,718
    $
22,718
    $
22,718
 
Money market funds
   
Demand
     
41
     
41
     
41
 
                                 
Total cash and cash equivalents
   
    $
22,759
    $
22,759
    $
22,759
 
                                 
v3.20.2
Net Loss per Share (Tables)
6 Months Ended
Jun. 30, 2020
Earnings Per Share [Abstract]  
Outstanding Common Shares Excluded from Computation of Dilutive Net Loss per Share The following outstanding common shares have been excluded from the computation of dilutive net loss per share as of June 30, 2020 and 2019.
 
Three Months Ended June 30,
   
Six Months Ended June 30,
 
 
2020
 
 
2019
 
 
2020
 
 
2019
 
Options outstanding
   
2,372
     
2,624
     
2,372
     
2,624
 
Restricted stock units outstanding
   
3,580
     
3,187
     
3,580
     
3,187
 
v3.20.2
Stock-based Compensation (Tables)
6 Months Ended
Jun. 30, 2020
Disclosure of Compensation Related Costs, Share-based Payments [Abstract]  
Weighted Average Assumptions Utilized
The weighted-average fair value of options granted during the three months ended June 30, 2020 and 2019 was $3.76 and $4.53 per share, respectively. The weighted-average fair value of options granted during the six months ended June 30, 2020 and 2019 was $3.48 and $4.36 per share, respectively. The weighted-average assumptions utilized to determine such values are presented in the following table:
 
Three Months Ended June 30,
   
Six Months Ended June 30,
 
 
2020
 
 
2019
 
 
2020
 
 
2019
 
Expected life in years
   
6.3
     
6.1
     
6.2
     
6.2
 
Risk-free interest rate
   
0.62
%    
2.38
%    
1.03
%    
2.42
%
 
Volatility
   
48
%    
44
%    
46
%    
44
%
Dividend yield
   
—  
     
—  
     
—  
     
—  
 
Summary of Stock-based Compensation Expense The following table summarizes stock-based compensation expense as included in the consolidated statement of operations for the three and six months ended June 30, 2020 and 2019:
 
Three Months Ended June 30,
   
Six Months Ended June 30,
 
 
2020
 
 
2019
 
 
2020
 
 
2019
 
Stock-based compensation:
   
     
     
     
 
Cost of subscription and support revenue
  $
123
    $
95
    $
313
    $
214
 
Cost of professional services and other revenue
   
90
     
68
     
170
     
152
 
Research and development
   
257
     
269
     
697
     
532
 
Sales and marketing
   
761
     
351
     
1,672
     
809
 
General and administrative
   
867
     
576
     
1,864
     
1,076
 
                                 
  $
2,098
    $
1,359
    $
4,716
    $
2,783
 
                                 
Summary of Stock Option Activity
The following is a summary of the stock option activity during the six months ended June 30, 2020.
 
Number of
Shares
 
 
Weighted-Average
Exercise Price
 
 
Weighted-Average
Remaining
Contractual
Term (In Years)
 
 
Aggregate
Intrinsic
Value (1)
 
Outstanding at December 31, 2019
   
2,479,423
    $
8.96
     
     
 
Granted
   
79,920
     
7.76
     
     
 
Exercised
   
(61,096
)    
6.48
     
    $
108
 
Canceled
   
(126,007
)    
9.00
     
     
 
                                 
Outstanding at June 30, 2020
   
2,372,240
    $
8.99
     
6.81
    $
852
 
                                 
Exercisable at June 30, 2020
   
1,368,007
    $
8.70
     
5.67
    $
740
 
                                 
(1) The aggregate intrinsic value was calculated based on the positive difference between the fair value of the Company’s common stock on June 30, 2020 of $7.88 per share, or the date of exercise, as appropriate, and the exercise price of the underlying options.
Restricted Stock Units Activity
The following table summarizes the restricted stock unit activity during the six months ended June 30, 2020:
 
Shares
 
 
Weighted
Average Grant
Date Fair Value
 
Unvested at December 31, 2019
   
3,626,364
    $
9.03
 
Granted
   
746,295
     
7.95
 
Vested and issued
   
(438,484
)    
8.92
 
Canceled
   
(353,932
)    
8.52
 
                 
Unvested at June 30, 2020
   
3,580,243
    $
8.81
 
                 
v3.20.2
Segment Information (Tables)
6 Months Ended
Jun. 30, 2020
Segment Reporting [Abstract]  
Total Revenue to Unaffiliated Customers by Geographic Area, Based on Location of Customer
Total revenue from unaffiliated customers by geographic area, based on the location of the customer, was as follows:
 
Three Months Ended June 30,
   
Six Months Ended June 30,
 
 
2020
 
 
2019
 
 
2020
 
 
2019
 
Revenue:
   
     
     
     
 
North America
  $
26,039
    $
25,708
    $
51,038
    $
47,521
 
Europe
   
8,427
     
8,167
     
16,888
     
14,636
 
Japan
   
5,554
     
5,146
     
11,656
     
11,334
 
Asia Pacific
   
7,714
     
8,091
     
14,584
     
15,363
 
Other
   
192
     
470
     
413
     
564
 
                                 
Total revenue
  $
47,926
    $
47,582
    $
94,579
    $
89,418
 
                                 
v3.20.2
Recently Issued and Adopted Accounting Standards (Tables)
6 Months Ended
Jun. 30, 2020
Accounting Changes and Error Corrections [Abstract]  
Schedule of Allowance for Doubtful Accounts
The following details the changes in the Company’s reserve allowance for estimated credit losses for AR for the period:
 
Allowance for Credit Losses
 
 
(in thousands)
 
Balance as of December 31, 2019
  $
904
 
Current provision for credit losses
   
310
 
Write-offs against allowance
   
(563
)
Recoveries
   
—  
 
Balance as of June 30, 2020
  $
651
 
         
v3.20.2
Revenue from Contracts with Customers - Summary of Receivables, Contract Assets and Contract Liabilities from Contracts with Customers (Detail) - USD ($)
$ in Thousands
Jun. 30, 2020
Dec. 31, 2019
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]    
Accounts receivable, net $ 26,794 $ 31,181
Deferred Revenue (current) 54,647 49,260
Accounting Standards Update 2014-09 [Member]    
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]    
Accounts receivable, net 26,794 31,181
Contract Assets (current) 2,017 1,871
Deferred Revenue (current) 54,647 49,260
Deferred Revenue (non- current) 92 299
Total Deferred Revenue $ 54,739 $ 49,559
v3.20.2
Revenue from Contracts with Customers - Additional Information (Detail) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Dec. 31, 2019
Deferred revenue recognized $ 13.7   $ 38.9    
Assets recognized to obtain a contract 7.4   7.4   $ 5.9
Amortization expense recognized to obtain a contract 1.8 $ 1.8 3.4 $ 3.7  
Subscription and Support Revenue [Member]          
Unsatisfied performance obligations 136.9   136.9    
Subscription and Support Revenue [Member] | Next Twelve Months [Member]          
Unsatisfied performance obligations $ 108.8   $ 108.8    
v3.20.2
Cash and Cash Equivalents - Additional Information (Detail) - USD ($)
$ in Thousands
6 Months Ended
Jun. 30, 2020
Dec. 31, 2019
Cash and Cash Equivalents [Abstract]    
Short-term investments $ 0 $ 0
Long-term investments 0 $ 0
Proceeds from existing line of credit $ 5,000  
v3.20.2
Cash and Cash Equivalents - Schedule of Cash and Cash Equivalents (Detail) - USD ($)
$ in Thousands
Jun. 30, 2020
Dec. 31, 2019
Investment Holdings [Line Items]    
Cost $ 27,753 $ 22,759
Fair Market Value 27,753 22,759
Balance Per Balance Sheet 27,753 22,759
Cash [Member]    
Investment Holdings [Line Items]    
Cost 27,712 22,718
Fair Market Value 27,712 22,718
Balance Per Balance Sheet 27,712 22,718
Money Market Funds [Member]    
Investment Holdings [Line Items]    
Cost 41 41
Fair Market Value 41 41
Balance Per Balance Sheet $ 41 $ 41
v3.20.2
Net Loss per Share - Outstanding Common Shares Excluded from Computation of Dilutive Net Loss per Share (Detail) - shares
shares in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Options Outstanding [Member]        
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]        
Potentially dilutive common shares excluded from the computation of weighted-average shares outstanding 2,372 2,624 2,372 2,624
RSUs [Member]        
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]        
Potentially dilutive common shares excluded from the computation of weighted-average shares outstanding 3,580 3,187 3,580 3,187
v3.20.2
Fair Value of Financial Instruments - Additonal Information (Detail) - USD ($)
$ in Millions
Jun. 30, 2020
Dec. 31, 2019
Maximum    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Financial instruments carried at fair value $ 0.1 $ 0.1
v3.20.2
Stock based Compensation - Additional Information (Detail) - USD ($)
$ / shares in Units, $ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Weighted-average fair value of options granted $ 3.76 $ 4.53 $ 3.48 $ 4.36
Unrecognized stock-based compensation expense $ 20.7   $ 20.7  
Weighted average period     2 years 29 days  
RSUs [Member]        
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Aggregate fair value of vested and issued RSUs     $ 4.2  
v3.20.2
Stock Based Compensation - Weighted Average Assumptions Utilized (Detail) - Stock Compensation Plan [Member]
3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Expected life in years 6 years 3 months 18 days 6 years 1 month 6 days 6 years 2 months 12 days 6 years 2 months 12 days
Risk-free interest rate 0.62% 2.38% 1.03% 2.42%
Volatility 48.00% 44.00% 46.00% 44.00%
v3.20.2
Stock Based Compensation - Summarizes Stock-based Compensation Expense (Detail) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]        
Stock-based compensation $ 2,098 $ 1,359 $ 4,716 $ 2,783
Subscription and Support Revenue [Member]        
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]        
Stock-based compensation 123 95 313 214
Professional Services and Other Revenue [Member]        
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]        
Stock-based compensation 90 68 170 152
Research and Development [Member]        
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]        
Stock-based compensation 257 269 697 532
Sales and Marketing [Member]        
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]        
Stock-based compensation 761 351 1,672 809
General and Administrative [Member]        
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]        
Stock-based compensation $ 867 $ 576 $ 1,864 $ 1,076
v3.20.2
Stock Based Compensation - Summary of Stock Option Activity (Detail) - Options Outstanding [Member]
$ / shares in Units, $ in Thousands
6 Months Ended
Jun. 30, 2020
USD ($)
$ / shares
shares
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]  
Shares, Outstanding at December 31, 2019 | shares 2,479,423
Shares, Granted | shares 79,920
Shares, Exercised | shares (61,096)
Shares, Cancelled | shares (126,007)
Shares, Outstanding at March 31, 2020 | shares 2,372,240
Shares, Exercisable at March 31, 2020 | shares 1,368,007
Weighted-Average Exercise Price, Outstanding at December 31, 2019 | $ / shares $ 8.96
Weighted-Average Exercise Price, Granted | $ / shares 7.76
Weighted-Average Exercise Price, Exercised | $ / shares 6.48
Weighted-Average Exercise Price, Cancelled | $ / shares 9.00
Weighted-Average Exercise Price, Outstanding at March 31, 2020 | $ / shares 8.99
Weighted-Average Exercise Price, Exercisable at March 31, 2020 | $ / shares $ 8.70
Weighted-Average Remaining Contractual Term, Outstanding at March 31, 2020 6 years 9 months 21 days
Weighted-Average Remaining Contractual Term, Exercisable at March 31, 2020 5 years 8 months 1 day
Aggregate Intrinsic Value, Exercised | $ $ 108
Aggregate Intrinsic Value, Outstanding at March 31, 2020 | $ 852
Aggregate Intrinsic Value, Exercisable at March 31, 2020 | $ $ 740
v3.20.2
Stock Based Compensation - Summary of Stock Option Activity (Parenthetical) (Detail)
Jun. 30, 2020
$ / shares
Options Outstanding [Member]  
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]  
Aggregate Intrinsic Value, Estimated per share fair value of common stock $ 7.88
v3.20.2
Stock Based Compensation - Summary of RSU Activity (Detail) - RSUs [Member]
6 Months Ended
Jun. 30, 2020
$ / shares
shares
Share-based Compensation Arrangement by Share-based Payment Award, Non-Option Equity Instruments, Outstanding [Roll Forward]  
Unvested Shares, Beginning Balance | shares 3,626,364
Granted | shares 746,295
Vested and issued | shares (438,484)
Cancelled | shares (353,932)
Unvested Shares, Ending Balance | shares 3,580,243
Weighted Average Grant Date Fair Value, Beginning Balance | $ / shares $ 9.03
Weighted Average Grant Date Fair Value, Granted | $ / shares 7.95
Weighted Average Grant Date Fair Value, Vested and issued | $ / shares 8.92
Weighted Average Grant Date Fair Value, Cancelled | $ / shares 8.52
Weighted Average Grant Date Fair Value, Ending Balance | $ / shares $ 8.81
v3.20.2
Income Taxes - Additional Information (Detail) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Income Tax Disclosure [Abstract]        
Income tax expense $ 115 $ 175 $ 443 $ 350
v3.20.2
Debt - Additional Information (Detail)
6 Months Ended
Jun. 30, 2020
USD ($)
Debt Instrument [Line Items]  
Debt instrument term If the outstanding principal during any month is at least $15.0 million, the Company must also maintain a minimum net income threshold based on non-GAAP operating measures.
Long-term Line of Credit $ 10,000,000.0
Effective interest rate 4.00%
Line of Credit maturity date Dec. 01, 2021
Repayments of long term line of credit $ 5,000,000.0
Secured Line of Credit [Member]  
Debt Instrument [Line Items]  
Line of credit, agreement start date Dec. 14, 2018
Line of credit maximum borrowing capacity $ 30,000,000.0
Percentage points added to prime rate or LIBOR 4.00%
Minimum [Member]  
Debt Instrument [Line Items]  
Minimum outstanding principal threshold limit $ 15,000,000.0
Minimum [Member] | Secured Line of Credit [Member] | London Interbank Offered Rate (LIBOR) [Member]  
Debt Instrument [Line Items]  
Percentage points added to prime rate or LIBOR 225.00%
v3.20.2
Segment Information - Total Revenue to Unaffiliated Customers by Geographic Area, Based on Location of Customer (Detail) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Revenues from External Customers and Long-Lived Assets [Line Items]        
Revenues $ 47,926 $ 47,582 $ 94,579 $ 89,418
North America [Member]        
Revenues from External Customers and Long-Lived Assets [Line Items]        
Revenues 26,039 25,708 51,038 47,521
Europe [Member]        
Revenues from External Customers and Long-Lived Assets [Line Items]        
Revenues 8,427 8,167 16,888 14,636
Japan [Member]        
Revenues from External Customers and Long-Lived Assets [Line Items]        
Revenues 5,554 5,146 11,656 11,334
Asia Pacific [Member]        
Revenues from External Customers and Long-Lived Assets [Line Items]        
Revenues 7,714 8,091 14,584 15,363
Other [Member]        
Revenues from External Customers and Long-Lived Assets [Line Items]        
Revenues $ 192 $ 470 $ 413 $ 564
v3.20.2
Segment Information - Additional Information (Detail) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Revenues from External Customers and Long-Lived Assets [Line Items]        
Revenues from customers $ 47,926 $ 47,582 $ 94,579 $ 89,418
Revenue percentage from other country to the company's total revenue     10.00% 10.00%
United States [Member]        
Revenues from External Customers and Long-Lived Assets [Line Items]        
Revenues from customers $ 23,992 $ 23,966 $ 46,962 $ 44,372
v3.20.2
Recently Issued and Adopted Accounting Standards - Schedule of Allowance for Doubtful Accounts (Detail)
$ in Thousands
6 Months Ended
Jun. 30, 2020
USD ($)
Accounting Changes and Error Corrections [Abstract]  
Balance as of December 31, 2019 $ 904
Current provision for credit losses 310
Write-offs against allowance (563)
Recoveries 0
Balance as of June 30, 2020 $ 651
v3.20.2
Recently Issued and Adopted Accounting Standards - Additional Information (Detail) - USD ($)
$ in Thousands
Jun. 30, 2020
Dec. 31, 2019
Accounting Policies [Line Items]    
Provision for credit losses $ 310  
Accounting Standards Update 2016-02 [Member]    
Accounting Policies [Line Items]    
Reversed deferred rent liability 2,000 $ 2,000
Provision for credit losses $ 200  
v3.20.2
Restructuring - Additional Information (Detail)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2020
USD ($)
Jun. 30, 2020
USD ($)
Restructuring Cost and Reserve [Line Items]    
Restructuring Charges $ 1,100 $ 1,300
Accured Restructure Liability $ 831 831
Cost Of Subscription And Support Revenue [Member]    
Restructuring Cost and Reserve [Line Items]    
Restructuring Charges   51
Sales And Marketing [Member]    
Restructuring Cost and Reserve [Line Items]    
Restructuring Charges   23
Research And Development [Member]    
Restructuring Cost and Reserve [Line Items]    
Restructuring Charges   1,100
General and Administrative [Member]    
Restructuring Cost and Reserve [Line Items]    
Restructuring Charges   $ 130